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Building marvelous teams handout

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  • 1. BUILDING MARVELOUS TEAMS www.MarvinLeBlanc.com facebook.com/MarvinLeBlanc linkedin.com/in/MarvinLeBlanc twitter.com/MarvinLeBlanc
  • 2. GIVERS AND TAKERS © 2011 Marvelous Performance Systems GIVERS TAKERS www.MarvinLeBlanc.com
  • 3. SPASM
    • What is MY goal as a team member in MY agency?
    • Service
    • Pivot
    • Attitude
    • Sell
    • Maintain
    Source: Vistage.com www.MarvinLeBlanc.com
  • 4. SUCCESSFUL TEAMS
    • SUCCESSFUL TEAMS ASK THESE QUESTIONS:
    •  
    • 1. Do we trust each other?
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    • 2. Do we have concern for each other?
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    • 3. Do Team Members feel free to communicate openly?
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    • 4. Do we understand team goals?
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    • 5. Do we have commitment to the goals?
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    • 6. Do we make good use of each of our abilities?
    •  
    • 7. Do we handle conflict successfully?
    •  
    • 8. Does everyone participate?
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    • 9. Do we respect individual differences?
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    • 10. Do we like being members of the team?
    Source: Vistage.com www.MarvinLeBlanc.com
  • 5. “ QUIET TIME” How to I Organize My Time? © 2011 Marvelous Performance Systems www.MarvinLeBlanc.com
  • 6. WHAT DO TEAM MEMBERS WANT? 1. A leader that they can be _____________ of.   2. A leader who exhibits _____________ and ____________ behaviors.   3. Team members watch everything you say and do, __________________________.   4. Team members need ______________ and ______________ every step of the way. Perhaps even more when they tell you they don’t need it. (LEADER DO’S and DON’TS)   5. A REAL LEADER. Not just one that has the title. To your customers _________________________. You are it. Be it! Be the example.   6. Team members want to ______________! © 2011 Marvelous Performance Systems www.MarvinLeBlanc.com
  • 7. WINNING TEAM R E S U L T S __________ __________ __________ __________ __________ __________ © 2011 Marvelous Performance Systems www.MarvinLeBlanc.com