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"The Psychology of Everyday Things"! Newsletter!

"The Psychology of Everyday Things"! Newsletter!

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Technology newsletter Document Transcript

  • 1. 1 "The Psychology of Everyday Things"! Newsletter! April 5, 2013 Right things have to be visible to indicate what parts operate and to interact with the device. Cool Technology! Principle of Affordance This principle needs strong clues to operate the ATM machine. Nothing complex but easy and straight forward text and audio instructions. Affordance principle provides strong clues to operations such as the correct way of inserting the bank card. Demonstrations are done. The Paradox of Technology, the ATM machine Dear Study Group Members, Let’s talk about the principles of Visibility, Understandability, Usability, Affordance, Mapping and Feedback on the ATM machine. Design for Understandability Lack of Visibility on the machine causes Sometimes we need a deeper so many problems. Poor instructions understanding of procedures. on how to operate the ATM. What do I have to do to deposit a check on the ATM?
  • 2. 2Technology offers a variety of possibilities.Principle of Mapping Its potential makes life easier with There is a mapping relationshipIncreased benefits. The more the device involved in electronically controls.Gets complex the more difficult it It allows for adjustments, learningBecomes to use. You can do a multipleand remembering.Functions on the modern ATM.Principle of FeedbackThat is the Paradox of Technology.Sending information back to the user. Check it out: get cash, balance andMany more features and less feedback. Statements, deposit cash/checks, buyToo much information to take in. Stamps, donations, choice of language,Designer cannot satisfy everyone.Transfer money from one account to Technology is awesome! Another, the list is endless.References:All images from;https://www.google.com/search?Norman, D. A. (1988) The Psychology ofEverydayThings. United States of America.By Sweetmore Library of Congress.