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Journal of Corporate Real Estate Volume 7 Number 1




Capturing hidden value for
your shareholders

Martin B. Trundle
Received (in revised form): 28th September, 2004
Donaldsons, 48 Warwick Street, London W1B 5NL, UK;
Tel: 44 (0)20 7534 5000; Fax: 44 (0)20 7434 0045;
e-mail: martin.trundle@donaldsons.co.uk




Martin Trundle is Partner at Donaldsons where          mance measurement, finance decision,
he is responsible for advising occupiers on the        lease versus buy, supply side.
costs and benefits of managing their real estate
portfolios. Martin also advises investors on how
they can add value by understanding occupiers          BACKGROUND
and providing them with business driven solu-          Since the publication of the first edition of
tions. Prior to this he was an associate director at   the Journal of Corporate Real Estate in 1998
Jonathan Edwards Consulting, which he joined in        the UK stock market has gone from
1993 after graduating from City University Busi-       ‘boom to bust’ as a result of investor
ness School with a first class honours degree           speculation during the dot.com bubble.
in Property Valuation and Finance; in 1996 he          Over the same period, corporate real
qualified as a Chartered Surveyor and in 2003/04        estate (CRE) executives were challenged
he completed the corporate finance programme            to service demand by procuring space
at the London Business School.                         on the back of very optimistic business
                                                       growth assumptions.
                                                          This was evident in the West End of
ABSTRACT                                               London during summer 2003, when it
Until recently, occupiers have ignored the finan-       was reported that, of the 10 million square
cial benefits real estate can add to the value of       feet that were on offer, around 50 per
their firms. Corporate real estate (CRE) is now         cent was in the hands of the occupiers1 as
on the corporate agenda and CRE executives             it was surplus to their requirements. In
are being challenged by shareholders and senior        reality the situation was far worse; these
management to employ best practice techniques          figures applied only to space that was
to unlock the hidden value in the firm’s real           actually on the market. Many occupiers
estate portfolio. This paper offers a practical        were (and still are) loath to classify empty
decision framework to allow this to happen and         space as ‘surplus’, as the likely cost of
explores the potential for them and for real           disposing of it would then have to be
estate investors to capture this value. The paper      reflected as a provision in their accounts,
is based on the author’s experience of advis-          reducing their net worth.2
ing occupiers and investors and his increasing            If it is assumed that total occupancy
knowledge of corporate finance principles.              costs3 for this space in the West End
                                                       average (say) £80 per square foot and that
                                                                                                      Journal of Corporate Real Estate
Keywords: Shareholder value, firm                       the average unexpired lease term is ten        Vol. 7 No. 1, 2005, pp. 55–71.
                                                                                                      Henry Stewart Publications,
value, investment decision, perfor-                    years, that implies total occupancy costs of   1463–001X




                                                                                                                                 Page 55
Capturing hidden value for your shareholders




                             £4bn4 that could have been reflected in             them, ie greater than the relevant cost
                             the market value of those firms, if they            of capital.
                             had not acquired this space in the first        •   Do not underestimate the cost of capi-
                             place.                                             tal, or the firm will make investments
                                Although this is a simple statistic, it         that destroy value.
                             demonstrates that not enough thought           •   Do not overestimate the cost of capital,
                             was given to the long-term implications            or the firm will discard investments that
                             of the real estate decisions that were being       generate value.
                             made in the 1990s. Today, CRE ex-              •   Do not worry about how the firm
                             ecutives are being challenged by senior            finances its investments; in a perfect
                             management to undo what seemed value-              capital market it does not matter, be-
                             creating exercises. In fact, firms have so          cause the financing decision does not
                             much surplus space that, as the global             affect the value of the firm.
                             economy improves, some are suggesting          •   Return cash to shareholders rather than
                             they are unlikely to acquire any additional        undertake investments that do not earn
                             space for some time to come.                       their cost of capital.
                                The theme of the Journal’s first edi-
                             tion was value creation, margin and            Defining and creating
                             demand management and the utilisation          shareholder value
                             of appropriate vehicles to deliver these       Typically, shareholders want to maximise
                             objectives.5 These issues are still highly     the economic performance of the funds
                             relevant in today’s economic climate and       they invest, implying that firms also need
                             must be embraced by the CRE com-               to maximise their economic performance.
                             munity if it is going to recapture the value   The shareholders’ stake equates to the
                             eroded during the 1990s.                       overall market value of the firm less the
                                This paper explores the shareholder         market value of the debt employed by the
                             value-added process and how CRE affects        firm.
                             the value of the firm. It then volunteers         To create shareholder value a firm needs
                             a decision framework for CRE and offers        to maximise the gap between its market
                             some thoughts for the supply side (real        value (enterprise value) and the book
                             estate investors).                             value of the claims on its operating assets,
                                                                            by applying the decision rules set out
                                                                            above (see Figure 1).7
                             SHAREHOLDER VALUE-ADDED
                             ANALYSIS                                       How does CRE affect the book value
                             Classic finance theory suggests that if         of the firm’s operating assets?
                             a firm wants to maximise shareholder            The financial statements set out the
                             value,6 it should:                             historic performance of the firm. The
                                                                            balance sheet records the book value of
                             • Focus on the economic rather than the        the firm’s assets, liabilities and shareholder
                               accounting model of value to assess          funds; the profit and loss account records
                               capital investment decisions, as only the    the firm’s annual income and expenditure;
                               cash flows generated from them and            and the cash-flow statement shows how
                               their associated risk matter.                the firm’s cash position has changed over
                             • Remember that cash returns on all            the year. The underlying problem is that
                               investments need to be greater than the      these statements record performance on
                               cost of the funds required to deliver        an accounting basis when shareholders are




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Trundle




         Operating assets             Claims on operating               Enterprise value           Figure 1 Creating
         (Book value)                 assets (Book value)               (Market value)
                                                                                                   shareholder value




            Working
            Capital

                                                                           Equity
                                          Equity
                                               `


              Net
             Fixed
             Assets


                                           Debt                            Debt




primarily interested in economic perfor-           for example, the impact of revaluing as-
mance. The accounting book value there-            sets is not reflected in the profit and
fore needs to be adjusted to determine the         loss account, understating the firm’s cash
firm’s economic book value. The rationale           profitability. It is also impossible to assess
is that the capital base of the firm will           from the firm’s financial statements the
then be more in line with the liquidation          overall CRE occupancy costs, implying
value or replacement cost of the firm’s             that the true picture may not be reflected
assets.8                                           in the accounts. This is a missed oppor-
   Typically, a firm’s balance sheet will not       tunity; CRE is typically one of the largest
be complete, as it does not include all the        operating costs for a firm. Finally, the
firm’s assets and liabilities and those that        cash-flow statement is presented in such a
are included are usually recorded on a             way that it is very difficult to see exactly
historical-cost accounting basis rather than       how much free cash flow9 the firm has
an economic basis. In terms of CRE,                generated and the role CRE has played in
operating leases are recorded off balance          this process.
sheet, so they need to be capitalised and
added back to the accounting book value.           How does CRE affect the market
In other words, the economic capital               value of a firm’s operating assets?
employed increases, implying that if the           The cash flow generated from the firm’s
firm’s CRE portfolio is out of line with            operating assets and how a firm funds these
what it can afford this will hinder the            assets form the common theme within this
firm’s economic performance.                        paper, implying that CRE decisions need to
   The profit and loss account generally            be viewed and made in this context. So it
falls short, as it is not comprehensive and        is important first to explore the different
does not reflect the economic reality:              approaches that determine the firm’s en-




                                                                                                                  Page 57
Capturing hidden value for your shareholders




                             terprise value and then to look at the role           Stern Stewart & Co10 suggests that
                             CRE has to play.                                   those firms that understand the drivers
                                                                                of shareholder value and engage the
                             Capital market valuation                           economic value process outperform those
                             The     capital   markets      value    the        that do not. These firms appreciate that
                             shareholders’ stake on a daily basis; as a         capital is not free and that investments
                             rule, these valuations are about future            need to earn their cost of capital to
                             performance and the markets’ expecta-              generate shareholder value. They use the
                             tions of future performance. If it is              term ‘market value added’ (MVA) to
                             accepted that the market is efficient,              define economic value and ‘economic
                             market value will increase if ‘performance’        value added’ (EVA) to define economic
                             is in excess of expectations and fall if           rent.
                             ‘performance’ is worse than expected.
                             However, for CRE purposes this                     The value of the firm’s cash flow —
                             approach is not that helpful, as the               Approach 3
                             outcome changes on a daily basis and is            Another approach is to think of the firm
                             influenced by external matters.                     as a collection of investments, its en-
                                                                                terprise value being equal to the net
                             The claims on the firm’s assets —                   present value of the cash flows generated
                             Approach 1                                         from each of these investments. In other
                             This is a more useful analysis, as the book        words, the market value of the firm is the
                             value of the claims on the firm’s operating        present value of the expected cash flows
                             assets equals the book value of those assets.      generated from all the firm’s investments,
                             These claims will be a mixture of debt and         discounted back at a discount rate that
                             equity; so, to maximise the value of its assets,   reflects the business risk of those invest-
                             the firm needs to maximise the market value        ments and the risk associated with the
                             of these funds. By minimising the actual cost      financing mix used to acquire them.
                             of these funds, while maximising the cash             These three approaches are summarised
                             flows the firm generates from the assets           in Figure 2. For CRE purposes, valuing
                             purchased with these funds, the firm will          the free cash flow to the firm is the most
                             maximise its enterprise value.                     useful, as it identifies the key drivers of
                                                                                value and the role CRE has to play. It
                             Economic rent generated from the                   needs exploring.
                             firm’s assets — Approach 2
                             ‘Economic value’ is the net present value          Valuation process
                             of the economic rent generated from the            First, forecast the free cash flow to the
                             firm’s assets. Economic rent is generated           firm that can be generated over an ap-
                             if the returns on these investments are            propriate period, taking into account the
                             greater than their cost of capital. If the         likely growth prospects of the firm. Then
                             economic value is added to the book                determine a terminal value for the firm at
                             value of the firm’s assets, it gives the            the end of this forecast period and dis-
                             overall market value of the firm. A firm             count the cash flows and terminal value at
                             that earns only its cost of capital will           an appropriate cost of capital (discount
                             not generate any economic value for its            rate) to get to the intrinsic value of the
                             shareholders. In other words, its enterprise       firm. Finally, add the non-operational as-
                             value will equal the economic book value           sets, such as cash, to get to the firm’s
                             of its assets.                                     enterprise value.




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          Enterprise value               Enterprise value              Enterprise value          Figure 2
          (Approach 1)                   (Approach 2)                  (Approach 3)
                                                                                                 Valuation
                                                                                                 approaches to the
                                                                                                 assessment of a
                                            Book                                                 firm’s enterprise
                                            Value                                                value
                                          operating
                                           assets
             Equity                           or                           NPV of
                                           capital                       Free cash
                                          employed                         flow to
                                                                          the firm



                                            MVA
              Debt




Free cash flow to the firm (FCFF)                   property portfolio, given the direct impact
FCFF is the amount of cash a firm can              it will have on the extent of the FCFF.
pay out to its investors after paying for all     Events like using capital to buy a building
investments necessary for growth. It stems        or fitting out the space will also increase
from the cash that has been generated             capital expenditure and reduce FCFF. The
from the existing operations and the capi-        higher these property costs, the lower the
tal that has been invested to maintain            free cash flow and (potentially) the lower
them. It is independent of the firm’s              the value of the firm, if the investment in
capital structure.                                CRE does not allow the firm to generate
   There is, unfortunately, no require-           economic value in the long run.
ment for a firm to show this figure                    Another major issue within the valua-
in its accounts, but it can be deduced            tion is determining how the FCFF is
from the cash-flow statement. One way is           expected to grow over the period of the
to take the firm’s operating profit, add            analysis. Growth is a function of many
back depreciation and changes in working          different variables and difficult to predict.
capital and then deduct the tax on opera-         From a macro point of view, understand-
tions and any capital expenditure for the         ing the underlying economy and the
year.                                             industry is vital. From a micro point of
   In terms of deriving the FCFF some             view, it is important to look at historic
CRE adjustments need to be made. First,           growth patterns; what the managers inside
strip out rent from the operating profit;11        the firm think; what analysts are predict-
then adjust the tax calculation, as the           ing; whether the firm has a competitive
rental tax benefit from leasing will be lost.      advantage; how much capital is being
Even though the rent paid to the landlord         reinvested; and the likely returns that can
is excluded, all other occupancy costs            be generated from this capital.
remain, implying that firms need fully to             From a CRE viewpoint, understanding
understand the real cost exposure of their        growth is critical, given the nature of




                                                                                                                Page 59
Capturing hidden value for your shareholders




                             what the property market has to offer12          of equity. So, in terms of CRE, there
                             and the lead-in time to get it. This is          needs to be a good match between the
                             probably the most challenging area for           average duration of all leases (as they are
                             CRE: having too little or too much space,        a fixed cost) and the firm’s business cycle.
                             or inflexible space in terms of consuming         If there is a mismatch, operational gearing
                             or vacating it, will affect business growth      will increase, driving up the cost of equity
                             and ultimately the value of the firm.             and implying that firms must finance their
                                                                              CRE needs with a range of different
                             Terminal value                                   products: a combination of long, short
                             The terminal value is a significant part of       and flexible leases. Financial gearing is a
                             the valuation and needs to be calculated         function of the level of debt within the
                             in the year when the firm settles down to         firm. The higher the debt, the greater the
                             steady-state growth. One method is to            financial risk and so the higher the return
                             capitalise the free cash flow in that year at     required by equity providers — CRE will
                             the firm’s weighted average cost of capital       affect the level of debt within the firm.
                             (WACC), with an allowance for sus-                  In summary, CRE will have a direct
                             tainable growth in the free cash flow. This       impact on the extent of the firm’s cash
                             calculation will need to reflect the long-        flow, its cost of capital and ultimately its
                             term nature and extent of the firm’s CRE          enterprise value.
                             portfolio, so it is vital to ensure there are
                             no inefficiencies as these will increase          Should CRE decisions be based upon
                             cost, reduce the firm’s margins and reduce        the impact on the firm’s cash flow or
                             value.                                           on its earnings?
                                                                              Debt providers have a prior charge on the
                             The cost of capital                              firm’s assets and can use contractual
                             In terms of valuing the FCFF and ter-            agreements to protect themselves from
                             minal value the WACC is appropriate. It          transfers of wealth to the shareholders
                             is based on the market value of the firm’s        through management taking on risk-
                             weighted average cost of debt and cost of        ier investments. This suggests managers
                             equity,13 and CRE will have a bearing on         should really focus on maximising the
                             the overall cost.                                market value of the firm’s equity by
                                The cost of debt is a function of the level   protecting the shareholders’ stake, as the
                             of interest rates and the risk associated        latter have only a residual claim on its
                             with the firm paying back the debt, ie the        assets. In fact this is what the shareholders
                             level of default risk. In terms of CRE, the      employ the managers to do: to maximise
                             debt side of the WACC calculation needs          the value of their stake.
                             to include the capitalised value of all             Economic performance stems from
                             operating leases; they are classed as debt       creating returns on new and existing
                             because the lessor has a claim on the firm’s      investments that are in excess of the costs
                             assets.                                          of capital required to deliver them. By
                                The cost of equity is based on the extent     undertaking investments that maximise
                             of the operating and financial gearing in         earnings, however, it is not immediately
                             the firm. The higher the gearing, the             obvious whether their returns are in
                             higher the return demanded by equity             excess of the cost of capital, ie are creating
                             providers. Operational gearing is a func-        value for the shareholders.
                             tion of the fixed costs in the firm: the              So, assuming the objective is to maximise
                             higher the fixed costs, the higher the cost       shareholder value why focus on the gener-




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ation of earnings as they have little impact   and as the level of debt increases the firm’s
on shareholder value as it is an economic      cost of equity adjusts, so that the overall
concept. Earnings are derived from ac-         cost of capital remains constant. Thus
counting records that do not reflect the        only the real cash flows the firm generates
reality, earnings can be manipulated as firms   from its assets and their associated business
can use different accounting methods to        risk actually drive value, suggesting that in
record performance, earnings ignore the        a perfect market it really does not matter
future capital investment (working capital     whether a firm uses debt or equity to
and capital expenditure) required to main-     finance its activities.
tain a firm’s cash flow and earnings do not         It could therefore be argued that it does
take into account the impact of the time       not matter whether a firm owns (equity)
value of money.                                or leases (debt) its CRE, as only the
   However, in practice occupiers do base      absolute quantum of space, total cost of
their property decisions on their earnings     using the space, productivity of the space
impact, as this is how senior management       and associated efficiency of the portfolio
typically make their decisions. For ex-        matter, not how the space is financed.
ample, a firm with a large CRE portfolio           In practice, however, debt (leases) gives
can usually generate significant cash           the firm a tax advantage but places addi-
benefits by reconfiguring the portfolio,         tional financial risk on it. As the level of
using space more efficiently and disposing      debt increases so does the financial risk,
of surplus space. There will be upfront        potentially increasing financial distress and
cash costs associated with these benefits,      eroding the tax benefit of the debt. This
but the cash returns (the savings) that can    suggests that firms should strive for a
be generated are usually in excess of the      specific mix (ie an optimal capital struc-
cost of the capital needed to release the      ture) if they want to maximise the value
savings. However, given the negative           of the cash they generate. This is why
impact these decisions have on the firm’s       some firms spend a considerable amount
immediate earnings, CRE teams are loath        of time managing the trade-off between
to recommend them to senior manage-            the level of debt they use, their credit
ment even though they make good                ratings and the financial flexibility they
economic sense.14 In other words, there is     need to achieve their strategic goals.
hidden value in the portfolio not reflected        Recent research suggests that firms that
in the firm’s enterprise value.                 use leases (debt) to finance their CRE
   Experience also suggests that firms with     needs outperform those with a large
a significant freehold base are more likely     freehold (equity) base,17 and firms should
to make a major CRE decision during a          aim for an optimum level of leasing to
period of financial distress.15 However,        finance their CRE requirements if they
swapping the equity (freeholds) tied up in     want to add value ie increase the value of
the estate for debt (leaseholds) may not       the firm.18
actually add any value.16                         However, alternative research19 that has
                                               looked at a range of UK structured
Is there an appropriate debt–equity            sale-and-leaseback CRE transactions sug-
mix for a firm to use to finance its             gests that increased firm value cannot be
CRE portfolio?                                 guaranteed simply by swapping the way
Classic corporate finance theory suggests       firms finance their CRE requirements.
that in a perfect market a firm’s enterprise    This research also concluded that the
value is independent of its finance mix         market views the operational efficiency of




                                                                                               Page 61
Capturing hidden value for your shareholders




                             the business, the quality of management,       analytical techniques that complement the
                             the overall performance of the sector and      shareholder value drivers set out above.
                             the use the funds raised from the              From a CRE viewpoint, the discounted
                             transaction are put to as having a             cash-flow technique is useful. Typically,
                             significant role to play. In other words,       though, as CRE departments and property
                             issues that have a direct impact on the        advisers are not well equipped with these
                             cash a firm can generate are just as            skills, they stand a limited chance of being
                             important.                                     able to demonstrate to senior management
                                In summary, as it is not clear what         where the hidden value is, even though this
                             the appropriate mix of leaseholds and          is exactly what the shareholders want them
                             freeholds should be, occupiers must focus      to do.
                             their attention on the issues that drive          A connected problem is that, as the
                             occupancy costs and identify property          property market is geared to selling
                             solutions that have a direct impact on the     finance solutions, there is a big incentive
                             firm’s ability to maximise its cash flow.        to get a deal done. Thus for the
                                                                            uninformed occupier these financial solu-
                             What lessons can be learnt?                    tions can actually transfer more value to
                                                                            the financier than to the end user.
                             • CRE is embedded within the                      It is vital first to work out what the
                               shareholder value-added process be-          firm has and what it is costing; identify
                               cause it affects a firm’s economic book       what it wants; monitor the portfolio;
                               value, its cash flows, its cost of capital    highlight the opportunities; and engage
                               and ultimately its enterprise value.         with senior management, before sourcing
                             • CRE needs to be managed in a rigorous        an appropriate financial solution, because
                               and structured way in order to generate      what is being financed is far more impor-
                               shareholder value.                           tant than how it is being financed. As a
                             • CRE decisions must be measured               starting point, the firm should be marking
                               against the shareholder value drivers        its portfolio to market on a regular basis
                               identified in this paper.                     by assessing the net present cost of all
                             • CRE needs to be financed with the             of its CRE obligations, so it can then
                               aim of releasing additional value while      manage down this cost in the context of
                               preserving the value released from a         the firm’s overall objectives.
                               sound operational property strategy.            A summary of the above points appears
                                                                            in Figure 3.

                             IS THERE A SUITABLE                            The CRE investment decision
                             DECISION FRAMEWORK?                            Typically, CRE decisions are intertwined
                             Once again classic finance theory can           with much bigger decisions within the
                             help, as it encourages firms to think of        firm, such as expansion, contraction and
                             making two decisions — first the in-            relocation or (say) a merger, acquisition or
                             vestment and then the finance decision.         consolidation exercise. Firms apply capital
                             It suggests value can only be generated        budgeting techniques to assess these deci-
                             by making a sound investment decision,         sions, so CRE decisions must be assessed
                             rather than merely employing a smart           on an identical basis. This means that it
                             financing solution.                             is important to analyse and engineer a
                                To achieve this, firms require good busi-    property solution that participates in the
                             ness and financial skills and need to utilise   economics of the bigger business decision




Page 62
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                                                                                                Figure 3 A CRE
           CRE investment decision                            CRE finance decision
                                                                                                decision framework

            Establish clear objectives                      Assess finance options

            Record what the business has                    Deliver value for money

            Agree and analyse the options                   Implement a financial solution

            Assess what the business wants                  Lease (debt) versus buy (equity)
                                                            analysis
            Deliver best value
                                                            Debt finance
            Achieve affordability targets
                                                              –     Operating lease
            Measure performance
                                                              –     Finance lease
              – Value metrics
                                                              –     Hybrid eg PFI, REPS
              – Productivity metrics
                                                            Equity finance
              – Operational metrics
                                                              –     Own
                                                              –     JV

           Maximise generation of                             Minimise impact on
           the firm’s free cash flow                        the firm’s cost of capital




and matches key business and real estate        as it is vital that the firm works out
issues such as:                                 exactly what it wants, why it wants it,
                                                where it wants it and how long it wants
•   Cost                                        it for, given the potential to destroy value
•   Flexibility                                 by sourcing and then financing the wrong
•   Image                                       real estate solution. Unfortunately, the
•   Location                                    natural instinct is to negotiate the best
•   Layout                                      ‘property’ deal without rigorously assess-
•   Duration.                                   ing the need and the potential of the
                                                investment that is about to be financed;
The aim here is to search for a real estate     hence the excessive amount of occupier
solution that is in line with all the firm’s     surplus space on the market.
objectives and affordability metrics, to           There is also a real risk that any benefits
ensure the real estate is adding as much        derived from the finance decision could
value as possible by not acting as a drain      be quickly eroded, if the investment deci-
on the firm’s cash flow. On the surface,          sion is not in line with the duration of
this seems relatively simple, but in reality    the business need. In other words, only
it is a very interactive and sometimes          when all the business issues have been
frustrating process, given all the informa-     worked through and a CRE plan articu-
tion that needs to be included in the           lated should the alternative finance routes
analysis. It also assumes the firm knows         be progressed.
exactly how much space it has, where it
is and what its existing portfolio is costing   Performance measurement
and has appropriate performance measures        So how do you know if the portfolio is
in place to measure alternative solutions       adding or destroying value, how well it is
by. As a rule, it does not.                     performing and where the hidden oppor-
   This approach must not be sidestepped,       tunities lie? This boils down to having




                                                                                                               Page 63
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                             some metrics in place that measure the          dividual investment the minimum return
                             portfolio against the value drivers set out     should be based upon the business and
                             above — for example:                            finance risk of that investment. Invest-
                                                                             ments with a higher risk than the average
                             • Value metrics assess how the portfolio is     risk in the firm will need to generate
                               affecting the value drivers within the        returns greater than its WACC.
                               firm: for example, identify the firm’s             Various techniques can be used to
                               CRE cost of capital and compare it to         assess the best CRE investment deci-
                               the firm’s overall cost of capital; identify   sion, but as a rule discounted cash-
                               all the CRE occupancy costs as a per-         flow techniques are best, as they take
                               centage of the free cash flow the firm          into account the time value of money,
                               generates; capitalise the value of the        risk and associated cash flows: that is,
                               CRE’s debt and equity and measure it          they encourage the firm to look at the
                               against the firm’s enterprise value; and,      shareholder value drivers.
                               finally, understand the CRE element
                               within the firm’s credit rating, if it has     Some FAQs
                               one.                                          Occupiers are regularly confronted by
                             • Productivity metrics assess how efficiently    questions like:
                               the firm is using its real estate: for
                               example, identify total cash occupancy        • The firm has a lease expiry — or has
                               costs and compare them to the firm’s             outgrown its existing facility — and
                               turnover and operating profit.                   wants to assess the potential to relocate
                             • Operational metrics assess what is actually     the business and the value that could be
                               driving the real cost of CRE and where          added.
                               the inefficiencies could lie: for example,     • The firm has too much space; if it
                               total occupancy cost per square foot,           consolidated the portfolio, how much
                               total occupancy cost per person, square         value would this add?
                               feet per person, surplus space to total       • The firm wants to dispose of its surplus
                               space and net present cost of surplus           space; how does it get best value?
                               space.                                        • The firm’s business is constantly chang-
                                                                               ing and it wants to explore the need
                             Firms that take the time to undertake             for some occupational flexibility; how
                             regular value, productivity and operational       much does it need and how much can
                             audits will have a much better under-             it afford to pay for it?
                             standing of how well their portfolios are
                             performing and stand a far better chance        These are CRE investment decisions, and
                             of capturing the hidden value within            the process set out above is ideal for
                             them.                                           dealing with them.

                             Assessing the CRE investment decision           An example — Relocating the business
                             Investments must earn a return that is          If the firm needs to relocate, the key to
                             greater than an acceptable rate of return       success is in identifying the most ap-
                             given their underlying risk. So, if the         propriate solution in terms of costs, affor-
                             whole firm is being valued, the mini-            dability, risk and best fit. The correct
                             mum return should be based upon the             solution will be one driven by the needs
                             business and financial risk in the firm,          of the business, not by the property
                             ie the WACC. When assessing an in-              market: that is, not by the providers of




Page 64
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financial solutions. Typical issues that will      ing less space may allow the firm to
need to be dealt with include:                    finance a more prestigious location.
                                                     Generic modelling assumptions are
• What are the firm’s objectives?                  made to evaluate the total occupancy cost
• What are the constraints?                       of each option and measured against the
• What are the options?                           base case. Occupancy costs typically cover
• Which option provides best economic             rent, rates, service charges, all other
  value?                                          running costs, capital expenditure and
• What are the financial and operational           relocation costs. These can also be
  risks?                                          benchmarked against external indices. A
• What about the qualitative issues?              range of rental and cost growth
                                                  assumptions are identified, to enable more
First, it is important fully to understand        accurate analysis of the likely exposure
the drivers behind the move and map               with each location.
out the objectives and constraints.                  An appropriate discount rate (usually
Secondly, agree the options to be                 the firm’s WACC) is selected and a dis-
analysed, in order to identify the one that       counted cash flow is completed for all the
best meets these objectives. A methodical         options, to identify which one gives the
briefing process should be undertaken to           best economic value. Comparison of the
ensure that alternative ways of working           actual capital costs incurred for each op-
and layout options are explored, to               tion and of the ongoing flow of revenue
capture opportunities and improve ef-             costs provides further important manage-
ficiency and effectiveness. All relevant           ment information.
data (including exit costs) should be                It may also be important to account
collated; where assumptions on future             for the potential movement in some of
costs are required, these need to be fully        the variables over the duration of the
supported by market research and in-              analysis. Market-based assumptions such
dustry standards.                                 as estimated rental values, rental voids,
   A financial model should then be used           rent-free periods and rental growth will
to analyse all options to find the best            change. Monte Carlo simulation can be
economic solution, the key decision tool          used here to provide an analysis of each
at this stage. It could be to ‘do noth-           option in greater depth, in order to iden-
ing’. Accounting analysis to determine the        tify which option has the greatest risk, as
profit and loss impact, and a risk assess-         the cheapest location may be exposed
ment for each option can also be under-           to more risk, ie higher future rental
taken. The model will demonstrate where           growth.
savings can be made, the cost associated             The results are then combined with the
with delivering these savings and how             qualitative review of each option and
changes in the information available affect       shared with management, to allow the
the project’s affordability. It will also iden-   latter to make an informed decision. Once
tify where the sensitivities lie and allow        a decision has been made (which can take
the firm to identify what needs to be done         a considerable period of time) the firm
to make each option work.                         will be in pole position to approach the
   For example, the analysis will allow the       property market to procure the best finan-
firm to identify what it can afford and            cial solution. By mapping out what it
what the trade-off could be — procuring           wants, it will be able to measure the
a smart workplace solution and consum-            impact and cost of each financial solution




                                                                                                Page 65
Capturing hidden value for your shareholders




                             against its objectives and all the firm’s             operational purposes are more straightfor-
                             requirements. At that stage, the firm may             ward: they are treated as an asset and
                             actually find that an expensive solution              recorded in the balance sheet at cost, the
                             meets the business need better.                      building element being depreciated over
                                                                                  an appropriate period. However, they can
                             The CRE finance decision                              be funded by either debt or equity, so
                             The aim is to employ a method of finance              they also affect the nature of the firm’s
                             that best matches all the firm’s objectives.          capital structure, its risk and (potentially)
                             In terms of CRE, this boils down to                  its value.
                             either leasing or buying real estate.                   In terms of the actual cost of each
                                                                                  route, it is important to look at the
                             Lease versus buy decision                            underlying occupancy costs, associated tax
                             Leases come in two forms — operating or              benefits, risk and the transaction and
                             finance lease — and SSAP 21 (Statement                information costs of each option and if
                             of Standard Accounting Practice) states              possible to appraise all the potential
                             that an operating lease is anything other            financing routes.22 However, there may
                             than a finance lease.                                 be situations where cost is not the driving
                                With an operating lease, the lessee ac-           factor. For example, ownership may be
                             quires use of the asset for a period less than       best if the asset is so specialised it is of
                             its economic life, and the present value of          strategic importance to the firm.
                             the rent due should be less than 90 per cent
                             of the asset’s fair value. With a finance lease,      Some typical finance routes
                             the lessee acquires all the benefits of using
                             the asset for a greater part of its life and takes   • Buy land and build a facility. This is a
                             on substantially all of the risks associated           high risk, as typically it is not the firm’s
                             with ownership. In other words, a finance               core business. Also the purchase price
                             lease is similar to ownership, but legal title         for the land typically reflects the nature
                             remains with the lessor. In accounting                 of the requirement rather than market
                             terms, all finance leases are recorded on the           value: ie the occupier ends up paying an
                             balance sheet and all operating leases are off         over-inflated price. Finally, the occupier
                             balance sheet.20                                       needs to ensure that it builds a facility
                                Irrespective of how a lease is recorded             where the specification is in line with
                             in the firm’s financial statements, however,             what the market would typically spend;
                             shareholders view all leases as debt, as they          otherwise, on exit it is likely to recoup
                             are a prior claim on the firm’s assets.                 a poor return on the capital outlay. If it
                             In fact, a recent study by the Cor-                    tried to sublet surplus space at a market
                             poration of London21 highlighted research              rent, the rental return on capital in-
                             that suggested shareholders take all leases            vested would also be very poor.
                             into account when assessing their required           • Buy a completed building. As a rule,
                             returns. In any event, the credit rating               property owners are reluctant to sell; if
                             houses include off-balance sheet finance                they do, it is usually at a premium and
                             when determining their ratings, implying               the price may not truly reflect the
                             that there may be no financial benefit                   underlying fundamentals in the market.
                             for firms that strive for off-balance sheet             Once again it is important to weigh up
                             transactions such as sale and leasebacks or            the pros and cons of buying a facility
                             outsourcing deals.                                     with a specification that is out of line
                                Freehold properties used by the firm for             with the market norm.




Page 66
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• Sign an institutional lease. These are              leaseback — how should the firm ap-
  generally long and, although they are               praise this and should it accept it?
  getting shorter, they are typically not           • The firm has a lease expiry and has
  very flexible. More flexible structures are           been approached to take space else-
  available from serviced-office providers,            where in return for significant upfront
  but as a rule these are expensive and not           cash benefits — does this provide best
  in favourable locations, and their pricing          value and is it good value for money?
  policy is not very transparent. The more          • The firm has a break option it its lease
  traditional landlords will also offer break         and has been offered a sum to waive it
  options, but they come at a price.                  — should this be accepted?
  Typically, occupiers use serviced-office           • Should the firm outsource its CRE
  space to get their business up and running          requirements?
  or to complement the overall portfolio;
  or feel they should have a break option           These are all CRE finance decisions, but
  but in practice never use it, as it falls in at   the firm can deal with them only if it
  an inappropriate time.                            has gone through the CRE investment
• Undertake a sale and leaseback. These             process. It will then be able to measure
  come in different forms, from the tradi-          the real benefit of what is on offer and
  tional sale and leaseback on a single             demonstrate to senior management that
  asset to specific structured deals on a            the opportunity makes good economic
  bundle of assets or the more complex              sense.
  CRE outsourcing transactions that fold               For example, it is pointless accepting a
  in associated property services. Typi-            lump sum to waive a break option if the
  cally, the driver is that the firm views           building is unlikely to fit the business
  them as an alternative method of raising          need for the length of the new lease, as
  funds to reinvest, or that the firm is             the exit cost will eventually erode the
  in financial difficulty and needs the               upfront cash benefit. In other words, any
  cash. In other words, it is treated as            perceived financial benefit can be eroded
  a purely financial decision when in fact           by making a poor investment decision. It
  it should be seen as an opportunity to            is also dangerous to compare one financial
  match the CRE to the business need.               solution with another — they all need to
  Some interesting pros and cons are set            be compared to the firm’s existing situa-
  out in Table 1.                                   tion and its overall objectives.
                                                       So, as this paper has questioned whether
Assessing the CRE finance decision                   the method of finance actually adds any
Once again, the discounted cash-flow tech-           value, firms should go back to first prin-
nique is best. It is important to note that, as     ciples and appraise these opportunities as
this is a financing decision, it should be           if value can be released only by making a
treated as a lease versus borrow (buy)              sound investment CRE decision.
decision and the firm’s after-tax cost of debt
is the appropriate discount rate to use.            An example — A sale and leaseback
                                                    An investor offers to buy an occupier’s
FAQs                                                freehold premises in return for signing
Occupiers are regularly faced with such             a lease — as a rule, the longer the lease
opportunities as:                                   and the greater the certainty of the
                                                    income stream, the higher will be the
• A property investor is offering a sale and        sum offered by the investor. On the




                                                                                                  Page 67
Capturing hidden value for your shareholders




                             Table 1: Pros and cons of sales and leasebacks

                             Pros                                                     Cons

                             • They allow the firm to raise 100 per cent of the        • They actually displace the firm’s debt capacity,
                               value of the property, rather than be based on a         and traditional sale and leasebacks are typically
                               loan-to-value equation.                                  more expensive than raising asset-backed debt.
                             • In accounting terms the operating lease is off-        • They leave the occupier exposed, if it wants to
                               balance sheet, improving accounting measures of          exit prior to expiry of the lease or to stay beyond
                               return (eg ROCE).                                        the renewal date.
                             • The market value of owned CRE may not be               • There is a risk that eventually transactions of this
                               truly reflected in the market value of the firm’s          type will have to be recorded on the balance
                               equity;23 S&Ls provide an opportunity to take            sheet and so the perceived accounting benefit will
                               advantage of this pricing anomaly.                       be lost.
                             • Evidence from the USA suggests that these              • Evidence suggests that shareholders take into
                               transactions can increase the market value of            account off-balance sheet finance when assessing
                               the firm; they identify the true CRE costs,               their equity returns, so the off-balance sheet
                               which historically firms have not monitored, so           argument has little weight.25 In any event, credit
                               shareholders treat them as a positive step in trying     rating houses include them in calculating their
                               to create value.24                                       ratings.
                             • If the property meets the firm’s business objec-        • Outsourcing leases requires occupiers to have a
                               tives and recycling generates a return that is           strong covenant and be prepared to commit to a
                               greater than the return generated from the owned         20-30-year contract. They are also by definition
                               property and greater than underlying cost of the         part of a very long and expensive signing-on
                               firm’s capital, it is a prudent exercise. Doing it        process requiring the firm to commit significant
                               increases the real cash flow of the firm and               resources to ensure it gets what it wants.
                               consequently its value.                                • The capital raised must be invested in value-
                                                                                        creating investments: ie the returns are in excess
                                                                                        of the associated cost of capital.




                             surface this can be very attractive, if the              if the leaseback does not match the
                             occupier needs some cash or wants to                     business need there will be hidden costs
                             reinvest the proceeds in the business and                (such as exit costs prior to the lease
                             sees it as a cheap method of raising                     expiry) that need to be factored in and
                             finance. However, as this type of transac-                appraised. Also, if the rent is above
                             tion is similar to the firm actually raising              market26 the occupier will be exposed if
                             debt secured on the freehold premises,                   it wants to dispose of some or all of the
                             it should be analysed as such and all the                space at a later date.
                             hidden costs included.                                      After the analysis has taken place the
                                The occupier must be fully aware of                   real cost of the sale and leaseback can be
                             the terms of the leaseback and ask                       compared with retention of the premises
                             whether it fits the need. Does the business               on a discounted cash-flow basis and bor-
                             want some financial flexibility? What                      rowing the cash. What may have looked
                             about having several leases (short and                   like cheap finance may actually be very
                             long)? What about the real occupancy                     expensive and inflexible and not actually
                             costs over the length of the lease? In other             give the business what it wants.
                             words, stand back and go through the                        Another argument often floated in
                             investment process; on the surface the                   favour of this method of financing is that
                             transaction may look very attractive, but                the funds raised can be reinvested in the




Page 68
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business and generate bigger returns than       can be commercially opaque; and, as the
keeping them invested in property. This,        contract unfolds, they can actually be
however, ignores the extent of the risk         quite restrictive and not very user-friendly
associated with the potential business          when trying to manage an occupier’s
investment; as property is a low-risk           evolving business needs.
investment, lower returns are required to          Experience also suggests that occupiers
add value.                                      actually require financial solutions that
                                                relieve them of having to deal with a
                                                non-core activity and that when they
OPPORTUNITIES FOR THE                           follow the principles set out in this paper
SUPPLY SIDE (REAL ESTATE                        they soon appreciate that they can actually
INVESTORS)                                      afford to pay more for a service that better
Occupiers are becoming more aware that          fits their need.
their real estate can improve their perfor-        So there is a significant opportunity for
mance, so here lies a significant oppor-         the supply side, as long as it is prepared to
tunity for the supply side. Understand          be more rigorous in its approach. Ul-
what the occupier wants, satisfy demand         timately, the value of a building is a
in a coherent, transparent manner and           function of the future cash it can generate
capture some of this hidden value yet to        and the risk associated with that cash.
be reflected in their portfolios, rather than    Therefore, by definition, in order to max-
chase the market, play the yield curve and      imise this cash flow, minimise the as-
hope this adds value.                           sociated risk and maximise value, suppliers
   To capture this value the supply side        need to start offering occupiers more
needs to think about offering occupiers         bespoke solutions.
(their clients) products that allow them
to consume space more efficiently and
finance it appropriately, for example:           CONCLUSIONS
                                                The underlying objective for a firm is
• Offer spatially driven solutions that         to maximise the market value of the
  match demand                                  shareholders’ stake; CRE is embedded in
• Price these solutions in a way that fits       the shareholder value-added process, and
  the occupier’s objectives                     so has a significant role to play.
• Manage and price the risk associated             CRE executives need to appreciate that
  with real estate, rather than passing it on   they are managing the firm’s portfolio on
  to the occupier                               behalf of the firm’s shareholders who want
• Offer more flexible and transparent            to maximise the economic performance
  financial packages                             of the funds they invest. So, by definition,
• Offer services aimed at actually retain-      shareholders want the firm to treat its
  ing occupiers                                 CRE strategically, as it is an integral part
• Be innovative and adapt to occupiers’         of maximising the market value of their
  needs                                         stake.
                                                   Firms that split their CRE appraisal
New real estate models have emerged to          process into an investment and a finance
try and capture these opportunities (eg         decision stand a much better chance of
outsourcing), but they can often be too         capturing the hidden value in their
prescriptive; they require the occupier to      portfolios and satisfying the needs of
commit to a very long contract; they            their shareholders. By understanding the




                                                                                                Page 69
Capturing hidden value for your shareholders




                             present value of their CRE obligations,                 Properties and Capital Markets’, Journal
                             measuring performance on a regular basis                of Corporate Real Estate, Vol. 1, No. 1,
                             and anticipating demand, firms will ensure               pp. 5–7.
                             the portfolio is in line with what they can       (6)   Brealey, R. and Myers, S. (2003) (7th
                             afford. They will also be in pole position              edn) ‘Principles of Corporate Finance’
                                                                                     McGraw Hill; Rappaport, A. (1998)
                             to procure the most appropriate method
                                                                                     ‘Creating Shareholder Value: A Guide
                             of finance for all their CRE needs and be                for Managers and Investors’, Free
                             able to demonstrate the real value they                 Press.
                             have added.                                       (7)   For the outsider analyst it is very
                                Firms that follow the theme of this                  difficult to determine the economic
                             paper will also gain a significant ad-                   book value of a firm’s operating assets,
                             vantage over their competitors and will be              so the accounting book value is a
                             more likely to enhance their relative per-              useful proxy.
                             formance. So they should invest time              (8)   Milbourn, T. (1998) ‘EVA’s Charm as a
                             to explain their CRE strategy to their                  Performance Measure’, in Bickerstaffe,
                             shareholders and the capital markets, so                G. (ed) Mastering Finance’, FT Pitman
                             any value released is reflected in the                   Publishing.
                                                                               (9)   ‘Free cash flow’ is defined as the
                             market value of the firm’s equity.
                                                                                     amount of cash available to compensate
                                The challenge for the supply side is to              the providers of debt and equity to the
                             gain better understanding of what the                   firm; it is a key driver of firm value.
                             occupier wants and to start to offer be-         (10)   Stern Stewart & Co is a global business
                             spoke financial solutions that allow the                 consulting firm.
                             occupier to preserve the value released          (11)   In economic terms, the rental element
                             from a sound operational CRE strategy.                  of any lease is classed as debt and needs
                             In that way the supply side will also                   to be treated as such. The rent is
                             capture value yet to be reflected in their               classified as interest and placed ‘below
                             portfolios.                                             the FCFF line’, as FCFF is assessed
                                                                                     prior to the firm’s financing needs.
                                Martin Brandon Trundle                        (12)   Flexible leases are now more common,
                                                                                     but typically there is a mismatch
                                                                                     between what occupiers want and what
                             REFERENCES                                              is on offer.
                              (1) FPDSavills Central London Office             (13)   See Myers and Rappaport, ref. 6 above.
                                  review and outlook, summer 2003.            (14)   Depreciated cost of the upfront expense
                              (2) See Accounting Standard FRS12:                     and fixed-asset write-offs will have a
                                  Provisions, Contingent Liabilities and             negative impact on earnings in the year
                                  Contingent Assets.                                 the decision is made, and the savings
                              (3) Estimated rent, rates, service charge and          generated in that year are unlikely to
                                  all other cash costs such as repair,               erode this accounting cost.
                                  maintenance, security and utilities. This   (15)   In December 2001 BT outsourced its
                                  sum excludes the upfront capital cost              operational real estate portfolio (owned)
                                  incurred in fitting out the space and               to Telereal for a sum of £2.38bn to
                                  the associated accounting fixed-asset               reduce its debt.
                                  write-off on exit.                          (16)   Devaney, S. and Lizieri, C. (2004) ‘Sale
                              (4) Ignoring the time value of money;                  and Leaseback, Asset Outsourcing and
                                  corporation tax benefits; and time to               Capital Markets’, Journal of Corporate
                                  dispose of the space.                              Real Estate, Vol. 6, No. 2, pp. 118–132.
                              (5) Chekijian, C. (1998) ‘Corporate             (17)   Land Securities Trillium (2001)




Page 70
Trundle




       ‘Enhancing Corporate Value through                valuation uncertainty, hidden
       Property Re-engineering’, in-house                management costs and illiquidity: see
       publication.                                      Barkham, R. and Ward, C. (1999)
(18)   Lasfer, M. (2003) ‘Driving Shareholder            ‘Investor Sentiment and Noise Traders:
       Value — Corporate Real Estate —                   Discount to Net Asset Value in Listed
       Freehold versus Leasehold’, sponsored             Property Companies in the UK’, Journal
       by Donaldsons Research.                           of Real Estate Research, Vol. 18, pp.
(19)   See ref. 16 above.                                291–312. This is also the main reason
(20)   It is likely that a new International             why a significant number of property
       Accounting Standard will be                       firms have gone private over the last
       introduced, requiring all leases to be            three years.
       shown in the balance sheet.                  (24) Rodriguez, M. and Sirmans, C. (1996)
(21)   Lizieri, C., Ward, C. and Palmer, S.              ‘Managing Corporate Real Estate —
       (2001) ‘Financial Innovations in                  Evidence from the Capital Markets’,
       Property Markets’, Market Research,               Journal of Real Estate Literature, Vol. 4,
       Corporation of London in association              pp. 13–33.
       with RICS Foundation.                        (25) Beattie, V., Goodacre, A. and
(22)   Schallheim, J. (1994) ‘Lease or Buy:              Thompson, S. (2000) ‘Recognition
       Principles of Sound Decision-making’              versus Disclosure: An Investigation of
       Harvard Business School Press, Boston,            the Impact on Equity Risk using UK
       MA.                                               Operating Lease Disclosure’, Journal of
(23)   Capital markets apply a large discount            Business Finance and Accounting, Vol. 27,
       to those property investment firms that            Nos. 9–10, November–December, pp.
       hold assets within a corporate structure;         1185–1224.
       it has been suggested that for property      (26) Indexed rents are common in locations
       investment firms this discount could               where the expectation of rental growth
       average 25 per cent in the longer term.           is low, so occupiers should treat them
       It is due to contingent capital gains tax,        with caution.




                                                                                                      Page 71

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20111018 jcre article jan 2005

  • 1. Journal of Corporate Real Estate Volume 7 Number 1 Capturing hidden value for your shareholders Martin B. Trundle Received (in revised form): 28th September, 2004 Donaldsons, 48 Warwick Street, London W1B 5NL, UK; Tel: 44 (0)20 7534 5000; Fax: 44 (0)20 7434 0045; e-mail: martin.trundle@donaldsons.co.uk Martin Trundle is Partner at Donaldsons where mance measurement, finance decision, he is responsible for advising occupiers on the lease versus buy, supply side. costs and benefits of managing their real estate portfolios. Martin also advises investors on how they can add value by understanding occupiers BACKGROUND and providing them with business driven solu- Since the publication of the first edition of tions. Prior to this he was an associate director at the Journal of Corporate Real Estate in 1998 Jonathan Edwards Consulting, which he joined in the UK stock market has gone from 1993 after graduating from City University Busi- ‘boom to bust’ as a result of investor ness School with a first class honours degree speculation during the dot.com bubble. in Property Valuation and Finance; in 1996 he Over the same period, corporate real qualified as a Chartered Surveyor and in 2003/04 estate (CRE) executives were challenged he completed the corporate finance programme to service demand by procuring space at the London Business School. on the back of very optimistic business growth assumptions. This was evident in the West End of ABSTRACT London during summer 2003, when it Until recently, occupiers have ignored the finan- was reported that, of the 10 million square cial benefits real estate can add to the value of feet that were on offer, around 50 per their firms. Corporate real estate (CRE) is now cent was in the hands of the occupiers1 as on the corporate agenda and CRE executives it was surplus to their requirements. In are being challenged by shareholders and senior reality the situation was far worse; these management to employ best practice techniques figures applied only to space that was to unlock the hidden value in the firm’s real actually on the market. Many occupiers estate portfolio. This paper offers a practical were (and still are) loath to classify empty decision framework to allow this to happen and space as ‘surplus’, as the likely cost of explores the potential for them and for real disposing of it would then have to be estate investors to capture this value. The paper reflected as a provision in their accounts, is based on the author’s experience of advis- reducing their net worth.2 ing occupiers and investors and his increasing If it is assumed that total occupancy knowledge of corporate finance principles. costs3 for this space in the West End average (say) £80 per square foot and that Journal of Corporate Real Estate Keywords: Shareholder value, firm the average unexpired lease term is ten Vol. 7 No. 1, 2005, pp. 55–71. Henry Stewart Publications, value, investment decision, perfor- years, that implies total occupancy costs of 1463–001X Page 55
  • 2. Capturing hidden value for your shareholders £4bn4 that could have been reflected in them, ie greater than the relevant cost the market value of those firms, if they of capital. had not acquired this space in the first • Do not underestimate the cost of capi- place. tal, or the firm will make investments Although this is a simple statistic, it that destroy value. demonstrates that not enough thought • Do not overestimate the cost of capital, was given to the long-term implications or the firm will discard investments that of the real estate decisions that were being generate value. made in the 1990s. Today, CRE ex- • Do not worry about how the firm ecutives are being challenged by senior finances its investments; in a perfect management to undo what seemed value- capital market it does not matter, be- creating exercises. In fact, firms have so cause the financing decision does not much surplus space that, as the global affect the value of the firm. economy improves, some are suggesting • Return cash to shareholders rather than they are unlikely to acquire any additional undertake investments that do not earn space for some time to come. their cost of capital. The theme of the Journal’s first edi- tion was value creation, margin and Defining and creating demand management and the utilisation shareholder value of appropriate vehicles to deliver these Typically, shareholders want to maximise objectives.5 These issues are still highly the economic performance of the funds relevant in today’s economic climate and they invest, implying that firms also need must be embraced by the CRE com- to maximise their economic performance. munity if it is going to recapture the value The shareholders’ stake equates to the eroded during the 1990s. overall market value of the firm less the This paper explores the shareholder market value of the debt employed by the value-added process and how CRE affects firm. the value of the firm. It then volunteers To create shareholder value a firm needs a decision framework for CRE and offers to maximise the gap between its market some thoughts for the supply side (real value (enterprise value) and the book estate investors). value of the claims on its operating assets, by applying the decision rules set out above (see Figure 1).7 SHAREHOLDER VALUE-ADDED ANALYSIS How does CRE affect the book value Classic finance theory suggests that if of the firm’s operating assets? a firm wants to maximise shareholder The financial statements set out the value,6 it should: historic performance of the firm. The balance sheet records the book value of • Focus on the economic rather than the the firm’s assets, liabilities and shareholder accounting model of value to assess funds; the profit and loss account records capital investment decisions, as only the the firm’s annual income and expenditure; cash flows generated from them and and the cash-flow statement shows how their associated risk matter. the firm’s cash position has changed over • Remember that cash returns on all the year. The underlying problem is that investments need to be greater than the these statements record performance on cost of the funds required to deliver an accounting basis when shareholders are Page 56
  • 3. Trundle Operating assets Claims on operating Enterprise value Figure 1 Creating (Book value) assets (Book value) (Market value) shareholder value Working Capital Equity Equity ` Net Fixed Assets Debt Debt primarily interested in economic perfor- for example, the impact of revaluing as- mance. The accounting book value there- sets is not reflected in the profit and fore needs to be adjusted to determine the loss account, understating the firm’s cash firm’s economic book value. The rationale profitability. It is also impossible to assess is that the capital base of the firm will from the firm’s financial statements the then be more in line with the liquidation overall CRE occupancy costs, implying value or replacement cost of the firm’s that the true picture may not be reflected assets.8 in the accounts. This is a missed oppor- Typically, a firm’s balance sheet will not tunity; CRE is typically one of the largest be complete, as it does not include all the operating costs for a firm. Finally, the firm’s assets and liabilities and those that cash-flow statement is presented in such a are included are usually recorded on a way that it is very difficult to see exactly historical-cost accounting basis rather than how much free cash flow9 the firm has an economic basis. In terms of CRE, generated and the role CRE has played in operating leases are recorded off balance this process. sheet, so they need to be capitalised and added back to the accounting book value. How does CRE affect the market In other words, the economic capital value of a firm’s operating assets? employed increases, implying that if the The cash flow generated from the firm’s firm’s CRE portfolio is out of line with operating assets and how a firm funds these what it can afford this will hinder the assets form the common theme within this firm’s economic performance. paper, implying that CRE decisions need to The profit and loss account generally be viewed and made in this context. So it falls short, as it is not comprehensive and is important first to explore the different does not reflect the economic reality: approaches that determine the firm’s en- Page 57
  • 4. Capturing hidden value for your shareholders terprise value and then to look at the role Stern Stewart & Co10 suggests that CRE has to play. those firms that understand the drivers of shareholder value and engage the Capital market valuation economic value process outperform those The capital markets value the that do not. These firms appreciate that shareholders’ stake on a daily basis; as a capital is not free and that investments rule, these valuations are about future need to earn their cost of capital to performance and the markets’ expecta- generate shareholder value. They use the tions of future performance. If it is term ‘market value added’ (MVA) to accepted that the market is efficient, define economic value and ‘economic market value will increase if ‘performance’ value added’ (EVA) to define economic is in excess of expectations and fall if rent. ‘performance’ is worse than expected. However, for CRE purposes this The value of the firm’s cash flow — approach is not that helpful, as the Approach 3 outcome changes on a daily basis and is Another approach is to think of the firm influenced by external matters. as a collection of investments, its en- terprise value being equal to the net The claims on the firm’s assets — present value of the cash flows generated Approach 1 from each of these investments. In other This is a more useful analysis, as the book words, the market value of the firm is the value of the claims on the firm’s operating present value of the expected cash flows assets equals the book value of those assets. generated from all the firm’s investments, These claims will be a mixture of debt and discounted back at a discount rate that equity; so, to maximise the value of its assets, reflects the business risk of those invest- the firm needs to maximise the market value ments and the risk associated with the of these funds. By minimising the actual cost financing mix used to acquire them. of these funds, while maximising the cash These three approaches are summarised flows the firm generates from the assets in Figure 2. For CRE purposes, valuing purchased with these funds, the firm will the free cash flow to the firm is the most maximise its enterprise value. useful, as it identifies the key drivers of value and the role CRE has to play. It Economic rent generated from the needs exploring. firm’s assets — Approach 2 ‘Economic value’ is the net present value Valuation process of the economic rent generated from the First, forecast the free cash flow to the firm’s assets. Economic rent is generated firm that can be generated over an ap- if the returns on these investments are propriate period, taking into account the greater than their cost of capital. If the likely growth prospects of the firm. Then economic value is added to the book determine a terminal value for the firm at value of the firm’s assets, it gives the the end of this forecast period and dis- overall market value of the firm. A firm count the cash flows and terminal value at that earns only its cost of capital will an appropriate cost of capital (discount not generate any economic value for its rate) to get to the intrinsic value of the shareholders. In other words, its enterprise firm. Finally, add the non-operational as- value will equal the economic book value sets, such as cash, to get to the firm’s of its assets. enterprise value. Page 58
  • 5. Trundle Enterprise value Enterprise value Enterprise value Figure 2 (Approach 1) (Approach 2) (Approach 3) Valuation approaches to the assessment of a Book firm’s enterprise Value value operating assets Equity or NPV of capital Free cash employed flow to the firm MVA Debt Free cash flow to the firm (FCFF) property portfolio, given the direct impact FCFF is the amount of cash a firm can it will have on the extent of the FCFF. pay out to its investors after paying for all Events like using capital to buy a building investments necessary for growth. It stems or fitting out the space will also increase from the cash that has been generated capital expenditure and reduce FCFF. The from the existing operations and the capi- higher these property costs, the lower the tal that has been invested to maintain free cash flow and (potentially) the lower them. It is independent of the firm’s the value of the firm, if the investment in capital structure. CRE does not allow the firm to generate There is, unfortunately, no require- economic value in the long run. ment for a firm to show this figure Another major issue within the valua- in its accounts, but it can be deduced tion is determining how the FCFF is from the cash-flow statement. One way is expected to grow over the period of the to take the firm’s operating profit, add analysis. Growth is a function of many back depreciation and changes in working different variables and difficult to predict. capital and then deduct the tax on opera- From a macro point of view, understand- tions and any capital expenditure for the ing the underlying economy and the year. industry is vital. From a micro point of In terms of deriving the FCFF some view, it is important to look at historic CRE adjustments need to be made. First, growth patterns; what the managers inside strip out rent from the operating profit;11 the firm think; what analysts are predict- then adjust the tax calculation, as the ing; whether the firm has a competitive rental tax benefit from leasing will be lost. advantage; how much capital is being Even though the rent paid to the landlord reinvested; and the likely returns that can is excluded, all other occupancy costs be generated from this capital. remain, implying that firms need fully to From a CRE viewpoint, understanding understand the real cost exposure of their growth is critical, given the nature of Page 59
  • 6. Capturing hidden value for your shareholders what the property market has to offer12 of equity. So, in terms of CRE, there and the lead-in time to get it. This is needs to be a good match between the probably the most challenging area for average duration of all leases (as they are CRE: having too little or too much space, a fixed cost) and the firm’s business cycle. or inflexible space in terms of consuming If there is a mismatch, operational gearing or vacating it, will affect business growth will increase, driving up the cost of equity and ultimately the value of the firm. and implying that firms must finance their CRE needs with a range of different Terminal value products: a combination of long, short The terminal value is a significant part of and flexible leases. Financial gearing is a the valuation and needs to be calculated function of the level of debt within the in the year when the firm settles down to firm. The higher the debt, the greater the steady-state growth. One method is to financial risk and so the higher the return capitalise the free cash flow in that year at required by equity providers — CRE will the firm’s weighted average cost of capital affect the level of debt within the firm. (WACC), with an allowance for sus- In summary, CRE will have a direct tainable growth in the free cash flow. This impact on the extent of the firm’s cash calculation will need to reflect the long- flow, its cost of capital and ultimately its term nature and extent of the firm’s CRE enterprise value. portfolio, so it is vital to ensure there are no inefficiencies as these will increase Should CRE decisions be based upon cost, reduce the firm’s margins and reduce the impact on the firm’s cash flow or value. on its earnings? Debt providers have a prior charge on the The cost of capital firm’s assets and can use contractual In terms of valuing the FCFF and ter- agreements to protect themselves from minal value the WACC is appropriate. It transfers of wealth to the shareholders is based on the market value of the firm’s through management taking on risk- weighted average cost of debt and cost of ier investments. This suggests managers equity,13 and CRE will have a bearing on should really focus on maximising the the overall cost. market value of the firm’s equity by The cost of debt is a function of the level protecting the shareholders’ stake, as the of interest rates and the risk associated latter have only a residual claim on its with the firm paying back the debt, ie the assets. In fact this is what the shareholders level of default risk. In terms of CRE, the employ the managers to do: to maximise debt side of the WACC calculation needs the value of their stake. to include the capitalised value of all Economic performance stems from operating leases; they are classed as debt creating returns on new and existing because the lessor has a claim on the firm’s investments that are in excess of the costs assets. of capital required to deliver them. By The cost of equity is based on the extent undertaking investments that maximise of the operating and financial gearing in earnings, however, it is not immediately the firm. The higher the gearing, the obvious whether their returns are in higher the return demanded by equity excess of the cost of capital, ie are creating providers. Operational gearing is a func- value for the shareholders. tion of the fixed costs in the firm: the So, assuming the objective is to maximise higher the fixed costs, the higher the cost shareholder value why focus on the gener- Page 60
  • 7. Trundle ation of earnings as they have little impact and as the level of debt increases the firm’s on shareholder value as it is an economic cost of equity adjusts, so that the overall concept. Earnings are derived from ac- cost of capital remains constant. Thus counting records that do not reflect the only the real cash flows the firm generates reality, earnings can be manipulated as firms from its assets and their associated business can use different accounting methods to risk actually drive value, suggesting that in record performance, earnings ignore the a perfect market it really does not matter future capital investment (working capital whether a firm uses debt or equity to and capital expenditure) required to main- finance its activities. tain a firm’s cash flow and earnings do not It could therefore be argued that it does take into account the impact of the time not matter whether a firm owns (equity) value of money. or leases (debt) its CRE, as only the However, in practice occupiers do base absolute quantum of space, total cost of their property decisions on their earnings using the space, productivity of the space impact, as this is how senior management and associated efficiency of the portfolio typically make their decisions. For ex- matter, not how the space is financed. ample, a firm with a large CRE portfolio In practice, however, debt (leases) gives can usually generate significant cash the firm a tax advantage but places addi- benefits by reconfiguring the portfolio, tional financial risk on it. As the level of using space more efficiently and disposing debt increases so does the financial risk, of surplus space. There will be upfront potentially increasing financial distress and cash costs associated with these benefits, eroding the tax benefit of the debt. This but the cash returns (the savings) that can suggests that firms should strive for a be generated are usually in excess of the specific mix (ie an optimal capital struc- cost of the capital needed to release the ture) if they want to maximise the value savings. However, given the negative of the cash they generate. This is why impact these decisions have on the firm’s some firms spend a considerable amount immediate earnings, CRE teams are loath of time managing the trade-off between to recommend them to senior manage- the level of debt they use, their credit ment even though they make good ratings and the financial flexibility they economic sense.14 In other words, there is need to achieve their strategic goals. hidden value in the portfolio not reflected Recent research suggests that firms that in the firm’s enterprise value. use leases (debt) to finance their CRE Experience also suggests that firms with needs outperform those with a large a significant freehold base are more likely freehold (equity) base,17 and firms should to make a major CRE decision during a aim for an optimum level of leasing to period of financial distress.15 However, finance their CRE requirements if they swapping the equity (freeholds) tied up in want to add value ie increase the value of the estate for debt (leaseholds) may not the firm.18 actually add any value.16 However, alternative research19 that has looked at a range of UK structured Is there an appropriate debt–equity sale-and-leaseback CRE transactions sug- mix for a firm to use to finance its gests that increased firm value cannot be CRE portfolio? guaranteed simply by swapping the way Classic corporate finance theory suggests firms finance their CRE requirements. that in a perfect market a firm’s enterprise This research also concluded that the value is independent of its finance mix market views the operational efficiency of Page 61
  • 8. Capturing hidden value for your shareholders the business, the quality of management, analytical techniques that complement the the overall performance of the sector and shareholder value drivers set out above. the use the funds raised from the From a CRE viewpoint, the discounted transaction are put to as having a cash-flow technique is useful. Typically, significant role to play. In other words, though, as CRE departments and property issues that have a direct impact on the advisers are not well equipped with these cash a firm can generate are just as skills, they stand a limited chance of being important. able to demonstrate to senior management In summary, as it is not clear what where the hidden value is, even though this the appropriate mix of leaseholds and is exactly what the shareholders want them freeholds should be, occupiers must focus to do. their attention on the issues that drive A connected problem is that, as the occupancy costs and identify property property market is geared to selling solutions that have a direct impact on the finance solutions, there is a big incentive firm’s ability to maximise its cash flow. to get a deal done. Thus for the uninformed occupier these financial solu- What lessons can be learnt? tions can actually transfer more value to the financier than to the end user. • CRE is embedded within the It is vital first to work out what the shareholder value-added process be- firm has and what it is costing; identify cause it affects a firm’s economic book what it wants; monitor the portfolio; value, its cash flows, its cost of capital highlight the opportunities; and engage and ultimately its enterprise value. with senior management, before sourcing • CRE needs to be managed in a rigorous an appropriate financial solution, because and structured way in order to generate what is being financed is far more impor- shareholder value. tant than how it is being financed. As a • CRE decisions must be measured starting point, the firm should be marking against the shareholder value drivers its portfolio to market on a regular basis identified in this paper. by assessing the net present cost of all • CRE needs to be financed with the of its CRE obligations, so it can then aim of releasing additional value while manage down this cost in the context of preserving the value released from a the firm’s overall objectives. sound operational property strategy. A summary of the above points appears in Figure 3. IS THERE A SUITABLE The CRE investment decision DECISION FRAMEWORK? Typically, CRE decisions are intertwined Once again classic finance theory can with much bigger decisions within the help, as it encourages firms to think of firm, such as expansion, contraction and making two decisions — first the in- relocation or (say) a merger, acquisition or vestment and then the finance decision. consolidation exercise. Firms apply capital It suggests value can only be generated budgeting techniques to assess these deci- by making a sound investment decision, sions, so CRE decisions must be assessed rather than merely employing a smart on an identical basis. This means that it financing solution. is important to analyse and engineer a To achieve this, firms require good busi- property solution that participates in the ness and financial skills and need to utilise economics of the bigger business decision Page 62
  • 9. Trundle Figure 3 A CRE CRE investment decision CRE finance decision decision framework Establish clear objectives Assess finance options Record what the business has Deliver value for money Agree and analyse the options Implement a financial solution Assess what the business wants Lease (debt) versus buy (equity) analysis Deliver best value Debt finance Achieve affordability targets – Operating lease Measure performance – Finance lease – Value metrics – Hybrid eg PFI, REPS – Productivity metrics Equity finance – Operational metrics – Own – JV Maximise generation of Minimise impact on the firm’s free cash flow the firm’s cost of capital and matches key business and real estate as it is vital that the firm works out issues such as: exactly what it wants, why it wants it, where it wants it and how long it wants • Cost it for, given the potential to destroy value • Flexibility by sourcing and then financing the wrong • Image real estate solution. Unfortunately, the • Location natural instinct is to negotiate the best • Layout ‘property’ deal without rigorously assess- • Duration. ing the need and the potential of the investment that is about to be financed; The aim here is to search for a real estate hence the excessive amount of occupier solution that is in line with all the firm’s surplus space on the market. objectives and affordability metrics, to There is also a real risk that any benefits ensure the real estate is adding as much derived from the finance decision could value as possible by not acting as a drain be quickly eroded, if the investment deci- on the firm’s cash flow. On the surface, sion is not in line with the duration of this seems relatively simple, but in reality the business need. In other words, only it is a very interactive and sometimes when all the business issues have been frustrating process, given all the informa- worked through and a CRE plan articu- tion that needs to be included in the lated should the alternative finance routes analysis. It also assumes the firm knows be progressed. exactly how much space it has, where it is and what its existing portfolio is costing Performance measurement and has appropriate performance measures So how do you know if the portfolio is in place to measure alternative solutions adding or destroying value, how well it is by. As a rule, it does not. performing and where the hidden oppor- This approach must not be sidestepped, tunities lie? This boils down to having Page 63
  • 10. Capturing hidden value for your shareholders some metrics in place that measure the dividual investment the minimum return portfolio against the value drivers set out should be based upon the business and above — for example: finance risk of that investment. Invest- ments with a higher risk than the average • Value metrics assess how the portfolio is risk in the firm will need to generate affecting the value drivers within the returns greater than its WACC. firm: for example, identify the firm’s Various techniques can be used to CRE cost of capital and compare it to assess the best CRE investment deci- the firm’s overall cost of capital; identify sion, but as a rule discounted cash- all the CRE occupancy costs as a per- flow techniques are best, as they take centage of the free cash flow the firm into account the time value of money, generates; capitalise the value of the risk and associated cash flows: that is, CRE’s debt and equity and measure it they encourage the firm to look at the against the firm’s enterprise value; and, shareholder value drivers. finally, understand the CRE element within the firm’s credit rating, if it has Some FAQs one. Occupiers are regularly confronted by • Productivity metrics assess how efficiently questions like: the firm is using its real estate: for example, identify total cash occupancy • The firm has a lease expiry — or has costs and compare them to the firm’s outgrown its existing facility — and turnover and operating profit. wants to assess the potential to relocate • Operational metrics assess what is actually the business and the value that could be driving the real cost of CRE and where added. the inefficiencies could lie: for example, • The firm has too much space; if it total occupancy cost per square foot, consolidated the portfolio, how much total occupancy cost per person, square value would this add? feet per person, surplus space to total • The firm wants to dispose of its surplus space and net present cost of surplus space; how does it get best value? space. • The firm’s business is constantly chang- ing and it wants to explore the need Firms that take the time to undertake for some occupational flexibility; how regular value, productivity and operational much does it need and how much can audits will have a much better under- it afford to pay for it? standing of how well their portfolios are performing and stand a far better chance These are CRE investment decisions, and of capturing the hidden value within the process set out above is ideal for them. dealing with them. Assessing the CRE investment decision An example — Relocating the business Investments must earn a return that is If the firm needs to relocate, the key to greater than an acceptable rate of return success is in identifying the most ap- given their underlying risk. So, if the propriate solution in terms of costs, affor- whole firm is being valued, the mini- dability, risk and best fit. The correct mum return should be based upon the solution will be one driven by the needs business and financial risk in the firm, of the business, not by the property ie the WACC. When assessing an in- market: that is, not by the providers of Page 64
  • 11. Trundle financial solutions. Typical issues that will ing less space may allow the firm to need to be dealt with include: finance a more prestigious location. Generic modelling assumptions are • What are the firm’s objectives? made to evaluate the total occupancy cost • What are the constraints? of each option and measured against the • What are the options? base case. Occupancy costs typically cover • Which option provides best economic rent, rates, service charges, all other value? running costs, capital expenditure and • What are the financial and operational relocation costs. These can also be risks? benchmarked against external indices. A • What about the qualitative issues? range of rental and cost growth assumptions are identified, to enable more First, it is important fully to understand accurate analysis of the likely exposure the drivers behind the move and map with each location. out the objectives and constraints. An appropriate discount rate (usually Secondly, agree the options to be the firm’s WACC) is selected and a dis- analysed, in order to identify the one that counted cash flow is completed for all the best meets these objectives. A methodical options, to identify which one gives the briefing process should be undertaken to best economic value. Comparison of the ensure that alternative ways of working actual capital costs incurred for each op- and layout options are explored, to tion and of the ongoing flow of revenue capture opportunities and improve ef- costs provides further important manage- ficiency and effectiveness. All relevant ment information. data (including exit costs) should be It may also be important to account collated; where assumptions on future for the potential movement in some of costs are required, these need to be fully the variables over the duration of the supported by market research and in- analysis. Market-based assumptions such dustry standards. as estimated rental values, rental voids, A financial model should then be used rent-free periods and rental growth will to analyse all options to find the best change. Monte Carlo simulation can be economic solution, the key decision tool used here to provide an analysis of each at this stage. It could be to ‘do noth- option in greater depth, in order to iden- ing’. Accounting analysis to determine the tify which option has the greatest risk, as profit and loss impact, and a risk assess- the cheapest location may be exposed ment for each option can also be under- to more risk, ie higher future rental taken. The model will demonstrate where growth. savings can be made, the cost associated The results are then combined with the with delivering these savings and how qualitative review of each option and changes in the information available affect shared with management, to allow the the project’s affordability. It will also iden- latter to make an informed decision. Once tify where the sensitivities lie and allow a decision has been made (which can take the firm to identify what needs to be done a considerable period of time) the firm to make each option work. will be in pole position to approach the For example, the analysis will allow the property market to procure the best finan- firm to identify what it can afford and cial solution. By mapping out what it what the trade-off could be — procuring wants, it will be able to measure the a smart workplace solution and consum- impact and cost of each financial solution Page 65
  • 12. Capturing hidden value for your shareholders against its objectives and all the firm’s operational purposes are more straightfor- requirements. At that stage, the firm may ward: they are treated as an asset and actually find that an expensive solution recorded in the balance sheet at cost, the meets the business need better. building element being depreciated over an appropriate period. However, they can The CRE finance decision be funded by either debt or equity, so The aim is to employ a method of finance they also affect the nature of the firm’s that best matches all the firm’s objectives. capital structure, its risk and (potentially) In terms of CRE, this boils down to its value. either leasing or buying real estate. In terms of the actual cost of each route, it is important to look at the Lease versus buy decision underlying occupancy costs, associated tax Leases come in two forms — operating or benefits, risk and the transaction and finance lease — and SSAP 21 (Statement information costs of each option and if of Standard Accounting Practice) states possible to appraise all the potential that an operating lease is anything other financing routes.22 However, there may than a finance lease. be situations where cost is not the driving With an operating lease, the lessee ac- factor. For example, ownership may be quires use of the asset for a period less than best if the asset is so specialised it is of its economic life, and the present value of strategic importance to the firm. the rent due should be less than 90 per cent of the asset’s fair value. With a finance lease, Some typical finance routes the lessee acquires all the benefits of using the asset for a greater part of its life and takes • Buy land and build a facility. This is a on substantially all of the risks associated high risk, as typically it is not the firm’s with ownership. In other words, a finance core business. Also the purchase price lease is similar to ownership, but legal title for the land typically reflects the nature remains with the lessor. In accounting of the requirement rather than market terms, all finance leases are recorded on the value: ie the occupier ends up paying an balance sheet and all operating leases are off over-inflated price. Finally, the occupier balance sheet.20 needs to ensure that it builds a facility Irrespective of how a lease is recorded where the specification is in line with in the firm’s financial statements, however, what the market would typically spend; shareholders view all leases as debt, as they otherwise, on exit it is likely to recoup are a prior claim on the firm’s assets. a poor return on the capital outlay. If it In fact, a recent study by the Cor- tried to sublet surplus space at a market poration of London21 highlighted research rent, the rental return on capital in- that suggested shareholders take all leases vested would also be very poor. into account when assessing their required • Buy a completed building. As a rule, returns. In any event, the credit rating property owners are reluctant to sell; if houses include off-balance sheet finance they do, it is usually at a premium and when determining their ratings, implying the price may not truly reflect the that there may be no financial benefit underlying fundamentals in the market. for firms that strive for off-balance sheet Once again it is important to weigh up transactions such as sale and leasebacks or the pros and cons of buying a facility outsourcing deals. with a specification that is out of line Freehold properties used by the firm for with the market norm. Page 66
  • 13. Trundle • Sign an institutional lease. These are leaseback — how should the firm ap- generally long and, although they are praise this and should it accept it? getting shorter, they are typically not • The firm has a lease expiry and has very flexible. More flexible structures are been approached to take space else- available from serviced-office providers, where in return for significant upfront but as a rule these are expensive and not cash benefits — does this provide best in favourable locations, and their pricing value and is it good value for money? policy is not very transparent. The more • The firm has a break option it its lease traditional landlords will also offer break and has been offered a sum to waive it options, but they come at a price. — should this be accepted? Typically, occupiers use serviced-office • Should the firm outsource its CRE space to get their business up and running requirements? or to complement the overall portfolio; or feel they should have a break option These are all CRE finance decisions, but but in practice never use it, as it falls in at the firm can deal with them only if it an inappropriate time. has gone through the CRE investment • Undertake a sale and leaseback. These process. It will then be able to measure come in different forms, from the tradi- the real benefit of what is on offer and tional sale and leaseback on a single demonstrate to senior management that asset to specific structured deals on a the opportunity makes good economic bundle of assets or the more complex sense. CRE outsourcing transactions that fold For example, it is pointless accepting a in associated property services. Typi- lump sum to waive a break option if the cally, the driver is that the firm views building is unlikely to fit the business them as an alternative method of raising need for the length of the new lease, as funds to reinvest, or that the firm is the exit cost will eventually erode the in financial difficulty and needs the upfront cash benefit. In other words, any cash. In other words, it is treated as perceived financial benefit can be eroded a purely financial decision when in fact by making a poor investment decision. It it should be seen as an opportunity to is also dangerous to compare one financial match the CRE to the business need. solution with another — they all need to Some interesting pros and cons are set be compared to the firm’s existing situa- out in Table 1. tion and its overall objectives. So, as this paper has questioned whether Assessing the CRE finance decision the method of finance actually adds any Once again, the discounted cash-flow tech- value, firms should go back to first prin- nique is best. It is important to note that, as ciples and appraise these opportunities as this is a financing decision, it should be if value can be released only by making a treated as a lease versus borrow (buy) sound investment CRE decision. decision and the firm’s after-tax cost of debt is the appropriate discount rate to use. An example — A sale and leaseback An investor offers to buy an occupier’s FAQs freehold premises in return for signing Occupiers are regularly faced with such a lease — as a rule, the longer the lease opportunities as: and the greater the certainty of the income stream, the higher will be the • A property investor is offering a sale and sum offered by the investor. On the Page 67
  • 14. Capturing hidden value for your shareholders Table 1: Pros and cons of sales and leasebacks Pros Cons • They allow the firm to raise 100 per cent of the • They actually displace the firm’s debt capacity, value of the property, rather than be based on a and traditional sale and leasebacks are typically loan-to-value equation. more expensive than raising asset-backed debt. • In accounting terms the operating lease is off- • They leave the occupier exposed, if it wants to balance sheet, improving accounting measures of exit prior to expiry of the lease or to stay beyond return (eg ROCE). the renewal date. • The market value of owned CRE may not be • There is a risk that eventually transactions of this truly reflected in the market value of the firm’s type will have to be recorded on the balance equity;23 S&Ls provide an opportunity to take sheet and so the perceived accounting benefit will advantage of this pricing anomaly. be lost. • Evidence from the USA suggests that these • Evidence suggests that shareholders take into transactions can increase the market value of account off-balance sheet finance when assessing the firm; they identify the true CRE costs, their equity returns, so the off-balance sheet which historically firms have not monitored, so argument has little weight.25 In any event, credit shareholders treat them as a positive step in trying rating houses include them in calculating their to create value.24 ratings. • If the property meets the firm’s business objec- • Outsourcing leases requires occupiers to have a tives and recycling generates a return that is strong covenant and be prepared to commit to a greater than the return generated from the owned 20-30-year contract. They are also by definition property and greater than underlying cost of the part of a very long and expensive signing-on firm’s capital, it is a prudent exercise. Doing it process requiring the firm to commit significant increases the real cash flow of the firm and resources to ensure it gets what it wants. consequently its value. • The capital raised must be invested in value- creating investments: ie the returns are in excess of the associated cost of capital. surface this can be very attractive, if the if the leaseback does not match the occupier needs some cash or wants to business need there will be hidden costs reinvest the proceeds in the business and (such as exit costs prior to the lease sees it as a cheap method of raising expiry) that need to be factored in and finance. However, as this type of transac- appraised. Also, if the rent is above tion is similar to the firm actually raising market26 the occupier will be exposed if debt secured on the freehold premises, it wants to dispose of some or all of the it should be analysed as such and all the space at a later date. hidden costs included. After the analysis has taken place the The occupier must be fully aware of real cost of the sale and leaseback can be the terms of the leaseback and ask compared with retention of the premises whether it fits the need. Does the business on a discounted cash-flow basis and bor- want some financial flexibility? What rowing the cash. What may have looked about having several leases (short and like cheap finance may actually be very long)? What about the real occupancy expensive and inflexible and not actually costs over the length of the lease? In other give the business what it wants. words, stand back and go through the Another argument often floated in investment process; on the surface the favour of this method of financing is that transaction may look very attractive, but the funds raised can be reinvested in the Page 68
  • 15. Trundle business and generate bigger returns than can be commercially opaque; and, as the keeping them invested in property. This, contract unfolds, they can actually be however, ignores the extent of the risk quite restrictive and not very user-friendly associated with the potential business when trying to manage an occupier’s investment; as property is a low-risk evolving business needs. investment, lower returns are required to Experience also suggests that occupiers add value. actually require financial solutions that relieve them of having to deal with a non-core activity and that when they OPPORTUNITIES FOR THE follow the principles set out in this paper SUPPLY SIDE (REAL ESTATE they soon appreciate that they can actually INVESTORS) afford to pay more for a service that better Occupiers are becoming more aware that fits their need. their real estate can improve their perfor- So there is a significant opportunity for mance, so here lies a significant oppor- the supply side, as long as it is prepared to tunity for the supply side. Understand be more rigorous in its approach. Ul- what the occupier wants, satisfy demand timately, the value of a building is a in a coherent, transparent manner and function of the future cash it can generate capture some of this hidden value yet to and the risk associated with that cash. be reflected in their portfolios, rather than Therefore, by definition, in order to max- chase the market, play the yield curve and imise this cash flow, minimise the as- hope this adds value. sociated risk and maximise value, suppliers To capture this value the supply side need to start offering occupiers more needs to think about offering occupiers bespoke solutions. (their clients) products that allow them to consume space more efficiently and finance it appropriately, for example: CONCLUSIONS The underlying objective for a firm is • Offer spatially driven solutions that to maximise the market value of the match demand shareholders’ stake; CRE is embedded in • Price these solutions in a way that fits the shareholder value-added process, and the occupier’s objectives so has a significant role to play. • Manage and price the risk associated CRE executives need to appreciate that with real estate, rather than passing it on they are managing the firm’s portfolio on to the occupier behalf of the firm’s shareholders who want • Offer more flexible and transparent to maximise the economic performance financial packages of the funds they invest. So, by definition, • Offer services aimed at actually retain- shareholders want the firm to treat its ing occupiers CRE strategically, as it is an integral part • Be innovative and adapt to occupiers’ of maximising the market value of their needs stake. Firms that split their CRE appraisal New real estate models have emerged to process into an investment and a finance try and capture these opportunities (eg decision stand a much better chance of outsourcing), but they can often be too capturing the hidden value in their prescriptive; they require the occupier to portfolios and satisfying the needs of commit to a very long contract; they their shareholders. By understanding the Page 69
  • 16. Capturing hidden value for your shareholders present value of their CRE obligations, Properties and Capital Markets’, Journal measuring performance on a regular basis of Corporate Real Estate, Vol. 1, No. 1, and anticipating demand, firms will ensure pp. 5–7. the portfolio is in line with what they can (6) Brealey, R. and Myers, S. (2003) (7th afford. They will also be in pole position edn) ‘Principles of Corporate Finance’ McGraw Hill; Rappaport, A. (1998) to procure the most appropriate method ‘Creating Shareholder Value: A Guide of finance for all their CRE needs and be for Managers and Investors’, Free able to demonstrate the real value they Press. have added. (7) For the outsider analyst it is very Firms that follow the theme of this difficult to determine the economic paper will also gain a significant ad- book value of a firm’s operating assets, vantage over their competitors and will be so the accounting book value is a more likely to enhance their relative per- useful proxy. formance. So they should invest time (8) Milbourn, T. (1998) ‘EVA’s Charm as a to explain their CRE strategy to their Performance Measure’, in Bickerstaffe, shareholders and the capital markets, so G. (ed) Mastering Finance’, FT Pitman any value released is reflected in the Publishing. (9) ‘Free cash flow’ is defined as the market value of the firm’s equity. amount of cash available to compensate The challenge for the supply side is to the providers of debt and equity to the gain better understanding of what the firm; it is a key driver of firm value. occupier wants and to start to offer be- (10) Stern Stewart & Co is a global business spoke financial solutions that allow the consulting firm. occupier to preserve the value released (11) In economic terms, the rental element from a sound operational CRE strategy. of any lease is classed as debt and needs In that way the supply side will also to be treated as such. The rent is capture value yet to be reflected in their classified as interest and placed ‘below portfolios. the FCFF line’, as FCFF is assessed prior to the firm’s financing needs. Martin Brandon Trundle (12) Flexible leases are now more common, but typically there is a mismatch between what occupiers want and what REFERENCES is on offer. (1) FPDSavills Central London Office (13) See Myers and Rappaport, ref. 6 above. review and outlook, summer 2003. (14) Depreciated cost of the upfront expense (2) See Accounting Standard FRS12: and fixed-asset write-offs will have a Provisions, Contingent Liabilities and negative impact on earnings in the year Contingent Assets. the decision is made, and the savings (3) Estimated rent, rates, service charge and generated in that year are unlikely to all other cash costs such as repair, erode this accounting cost. maintenance, security and utilities. This (15) In December 2001 BT outsourced its sum excludes the upfront capital cost operational real estate portfolio (owned) incurred in fitting out the space and to Telereal for a sum of £2.38bn to the associated accounting fixed-asset reduce its debt. write-off on exit. (16) Devaney, S. and Lizieri, C. (2004) ‘Sale (4) Ignoring the time value of money; and Leaseback, Asset Outsourcing and corporation tax benefits; and time to Capital Markets’, Journal of Corporate dispose of the space. Real Estate, Vol. 6, No. 2, pp. 118–132. (5) Chekijian, C. (1998) ‘Corporate (17) Land Securities Trillium (2001) Page 70
  • 17. Trundle ‘Enhancing Corporate Value through valuation uncertainty, hidden Property Re-engineering’, in-house management costs and illiquidity: see publication. Barkham, R. and Ward, C. (1999) (18) Lasfer, M. (2003) ‘Driving Shareholder ‘Investor Sentiment and Noise Traders: Value — Corporate Real Estate — Discount to Net Asset Value in Listed Freehold versus Leasehold’, sponsored Property Companies in the UK’, Journal by Donaldsons Research. of Real Estate Research, Vol. 18, pp. (19) See ref. 16 above. 291–312. This is also the main reason (20) It is likely that a new International why a significant number of property Accounting Standard will be firms have gone private over the last introduced, requiring all leases to be three years. shown in the balance sheet. (24) Rodriguez, M. and Sirmans, C. (1996) (21) Lizieri, C., Ward, C. and Palmer, S. ‘Managing Corporate Real Estate — (2001) ‘Financial Innovations in Evidence from the Capital Markets’, Property Markets’, Market Research, Journal of Real Estate Literature, Vol. 4, Corporation of London in association pp. 13–33. with RICS Foundation. (25) Beattie, V., Goodacre, A. and (22) Schallheim, J. (1994) ‘Lease or Buy: Thompson, S. (2000) ‘Recognition Principles of Sound Decision-making’ versus Disclosure: An Investigation of Harvard Business School Press, Boston, the Impact on Equity Risk using UK MA. Operating Lease Disclosure’, Journal of (23) Capital markets apply a large discount Business Finance and Accounting, Vol. 27, to those property investment firms that Nos. 9–10, November–December, pp. hold assets within a corporate structure; 1185–1224. it has been suggested that for property (26) Indexed rents are common in locations investment firms this discount could where the expectation of rental growth average 25 per cent in the longer term. is low, so occupiers should treat them It is due to contingent capital gains tax, with caution. Page 71