Company information FootLock OÜ is a company based on Estonian investments. The goal of the company is to provide high quality product for clients and co-operation partners in Estonia and abroad. Our clients are big companies and also smaller companies who would like to improve their service with the help of our product. Our mission is to create additional value for companies with our product.
Prob lem... Problem is that people don’t know their shoe size!
Numbers say... Approx. half of the customers do not know their correct shoe size To find the right shoes, customer usually tries about 2-3 times Additional time spent per customer service: about 2-4 minutes
Sur vey <ul><li>DATA </li></ul><ul><li>3000 participants </li></ul><ul><li>Store size: 210 m 2 </li></ul>(1500 in.) (1290 in.) (210 in.)
Sur vey 210 : 2 = 105 x ~ 47 GBP = ~ 4940 GBP * 3000 participants * Survey was done in 210 m 2 store <ul><li>RESULTS </li></ul><ul><li>50% of people (1500 participants) don’t know their correct shoe size </li></ul><ul><li>FootLock foot scale helps to find out customer’s correct shoe size. </li></ul><ul><li>43% of people (1290 participants) more or less know correct shoe size </li></ul><ul><li>Foot scale assures comfortable and professional customer service. </li></ul><ul><li>7% of people (210 participants) don’t know their correct shoe size and are not willing to try other shoes </li></ul><ul><li>If foot scale would help half of those 7% people to buy, the profit would be: </li></ul>
Exa mple <ul><li>Customer is trying the shoes at store and asks salesclerk to bring her size No 39 </li></ul><ul><li>Salesclerk finds out that this size is sold out, but offers size No 40 because this one they have </li></ul><ul><li>Customer refuses to try bigger shoes claiming that she knows exactly that her right shoe size is No 39 </li></ul><ul><li>Well-seen salesclerk notices that the customer might be mist a kaen and her right shoe size is probably No 40... </li></ul><ul><li>How to politely approach the customer once again? </li></ul>
Effectiveness With the help of FootLock foot scale customer finds the right shoe size more than 5 times faster! Source: FootLock OÜ survey
What are the benefits for you? Proffesional customer service Customer comfort Time = money
How to use? Customer steps on the foot scale – the heel has to be set against the foothold of scale After one second foot scale will show the shoe size 36,5
Technical information <ul><li>Dimensions: 20 x 42 x 5,5 cm (with foothold) </li></ul><ul><li>Input: 3 AAA batteries </li></ul><ul><li>Weight: 3 kg </li></ul><ul><li>Enables to measure sizes between 14-51 (EU) with 0,1 accuracy </li></ul>36,5
Price and guarantee GUARANTEE FOR 2 YEARS! Other option: rental ( 25 GBP /month)* 250 GBP 1 PRICE AMOUNT
Martin P õ ld England Sales Manager FootLock O Ü -------------- 22 Chaucer Street, Leicester, LE2 1HD, England Phone : +44(0)7726779223 Email: [email_address] Website: www.footlock.ee
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