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Clearinghouse Flowchart
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Clearinghouse Flowchart



Why a central clearinghouse is essential for effective community ministry.

Why a central clearinghouse is essential for effective community ministry.



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Clearinghouse Flowchart Clearinghouse Flowchart Presentation Transcript

  • “ yo TheW lls Be nd a ” C m unity Ba e Re tio l o m s d la na Ministry Agency 1 Agency 2
  • It is the goal of a Neighborhood Alliance to get families connected as efficiently as possible to the resources they need. A Community Clearinghouse like an old fashioned switchboard, becomes the connecting link between families in need, churches who care, and agencies who serve.
  • Partner Churches • Churches in a given geographic area, regardless of denominational lines, agree to partner with a Neighborhood Alliance Clearinghouse to: – train their congregations people – Provide intake screening of all applicants – coordinate information – Collaborate on larger needs or services
  • Partner Churches Partner Churches, along with the Alliance clearinghouse, work under the premise that serving our community in the name of Christ can better be done together than alone. The needs of any community are diverse and great enough that no one organization can fulfill all those needs on their own. It is as we work together as the Body of Christ that all things become possible.
  • Congregational Inventory • At the heart of all congregational community ministry is the talent inventory. It is administered to every member of every partner churches which increases the resources of the Alliance by 1000 fold. • A tithe of their talents makes real the priesthood of all believers and uses all the gifts that the Spirit has given.
  • Talent/Tithe Inventory • The Talent/Tithe is a simple inventory of members individual gifts that they are willing to share with one another and the community. • While it is simple, it is also one of the most powerful tools a congregation can use to be the caring hands and feet of Christ to the community.
  • Simple Format • The talent tithe inventory is a simple check list that the congregation is asked to complete during a time when they are all together as a congregation (usually during a worship service). • The inventory usually takes 5 minutes to explain and complete and then is collected as part of the morning offering (this time with their talents).
  • Sample Talent Tithe Music and Worship Care-Giving (church or homes) • ____ Singing ____Telephone Reassurance • ____ Ushering/Greeting ____ Hospital Visitation • ____ Playing an Instrument ____ Visiting Shut-ins • ____ Leading Worship ____ Caring for Babies and Toddlers • ____ Reading Scripture ____ Caring for Children (3-6) • ____ Offering Prayer ____ Caring for Children (7-13) • ____ Performing Drama ____ Caring for Elderly • ____ Dancing ____ Caring for the Sick • ____ Operating Sound Equipment ____ Caring for Physically Disabled • ____ Operating PowerPoint • ____ Worship Team Member Maintenance (at church or in homes) • ____ Decorating the Sanctuary • ____ Other ________________________ ____ Window Washing ____ Window Repair (Homes) ____ Washing and Cleaning Carpets (Homes) • Children’s Discipleship and Ministries ____ General Household Cleaning • ____ Teaching Children to Learn ____ Fixing Leaky Faucets • ____ Helping Children Learn ____ Mowing Lawns • ____ Middle School Youth Leader ____ Snow Removal • ____ Helping with Middle School ____ Planting & Caring for Gardens activities ____ Pruning Trees & Shrubbery • ____ High School Youth Leader ____ Seasonal Maintenance • ____ Helping with High School Activities ____ Electrical Maintenance • ____ Youth Mission Trips ____ Other ________________________ • ____ Tutoring* • ____ Mentoring Youth* • ____ Other ________________________
  • Completing the Inventory • Besides the gift of talents, each member is asked to provide contact information and when they are available. • This makes the job of the contact persons an easy matter of matching the need with those who indicated their willingness and who meet the time qualifications (if any).
  • Talent Tithe Information • Name: I am available: (please circle all available times) _________________________ Mon: Morning Afternoon Evening • Address: ________________________ Tues: Morning Afternoon Evening • City: Wed: Morning Afternoon Evening ___________________________ Thurs: Morning Afternoon Evening • Zip: ____________________________ Fri: Morning Afternoon Evening • Phone: Sat: Morning Afternoon Evening __________________________ Sun: Morning Afternoon Evening • Cell: ___________________________ • Email: __________________________
  • Clearinghouse Functions • The clearinghouse will serve as the trainer for those engaged in coordinating community ministry and interaction with the clearinghouse. • The clearinghouse volunteers will assess if needs are – Specific – Manageable – Legitimate
  • Clearinghouse Functions • It will maintain the central database so as to be aware of all applicants who have approached any of the Alliance Churches for assistance. This is key to success. • It will make a referral to either an organization set up to meet the need or to a congregation that is closest to where the person lives, that can meet the need.
  • An Alliance
  • Steps for Clearinghouse response • Need comes to church from Family • Need is communicated to Clearinghouse who analyzes the need to insure it is specific, manageable and legitimate • Need is referred to church closest to where Family lives that can meet their specific need(s). • Church provides feedback to Clearinghouse.
  • Church Contact Person • As a Partner Church, one of the critical elements is to provide, church contact persons, who will be responsible for receiving needs from the Clearinghouse and referring needs to the Clearinghouse. • The church contact persons will know their volunteers and when the assessed needs are presented will be able to match them to the proper church volunteer or program.
  • Church Contact Persons • Contact persons, along with clearinghouse volunteers, will be trained to oversee those who are the front line of service to those in need in our community.
  • Building Relationships • The Clearinghouse takes care of logistic needs that a congregation may have in terms of ministering to the community, so it can focus on building lasting, Christ like relationships with those who come to its doors.
  • Building Relationships • Using Christ’s own approach to ministering to those in need, churches are expected to serve without strings, but plenty of invitations. In other words, we serve others as they are, but strive not to leave them where they are. • Change comes by building relationships, not by conformed behaviors.
  • Gathered information • Family information is maintained to validate and define family needs. Only with complete need and resource information on every family can the clearinghouse ensure each need referred is specific, manageable, and legitimate. • Family information is maintained to ensure that complete true needs are met and that illegitimate needs or duplicate needs are weeded out.
  • CICN Database • The Central Indiana Community Network – The Central Indiana Community Network (CICN) is a web-based collaboration of human service organizations in Central Indiana sharing basic client information and referrals for the purpose of helping their clients obtain better, faster, more informed services.
  • • The CICN system is not a case management system rather it is designed to augment agencies' current case management systems with secured access to client information. The CICN system will provide a truly integrated system with shared data, information, and resources from multiple social service agencies that will benefit clients, providers, funding sources and the larger community as a whole.
  • CICN and Clearinghouse • The Castleton Clearinghouse might choose to use CICN as it database and informational retrieval system so as to network with what other agencies and organizations are doing to provide for the needs of the assisted family, but one does not replace the need of the other. CICN would simply give the Clearinghouse more network resources to confer with.
  • Clearinghouse Goals • Assist neighbor in finding the community resources they need • Build a relationship with neighborhood Family • Surround Family with individuals who can assist them in finding their way and exiting their presenting situation • Love them in the Name of Christ.
  • How Clearinghouse Works • Step 1 - Request for Help • Neighbors who need food, clothing, budgeting assistance, car repairs, home repairs, transportation, friendship, family help - all kinds of needs - can call the clearinghouse office and request help. • Clearinghouse in-take advisors briefly interview the person to obtain necessary information.
  • Step 2 - Analyze the Need • Clearinghouse assesses requests for assistance to ensure that the needs referred to churches and their volunteers will be legitimate, specific and manageable. • The office researches not only the need, but also the best available local resources. Upon processing the request, the Clearinghouse may refer the request to local church volunteers, or to a local service agency, a helping organization or a local ministries. • The Clearinghouse is committed to meeting needs without duplication of services.
  • Step 3 - The Helping Church • Requests for services are referred to volunteers in partner churches. The Clearinghouse identifies the church closest to the persons location with willing volunteers and material resources and matches these church volunteers, through their contact persons, with neighbors in need.
  • Step 4 - Follow Up • The Clearinghouse makes follow-up calls to make sure the person who has asked for help was satisfactorily assisted, and to determine if there are any other outstanding needs the churches can assist with.