2. RECRUITMENT AND SELECTION
1.1. Plan the selection processPlan the selection process
2.2. Prepare for the interviewsPrepare for the interviews
3.3. Conduct the interviewsConduct the interviews
4.4. Check the references of your finalCheck the references of your final
5.5. Make your decisionMake your decision
6.6. Make the offerMake the offer
7.7. Do the paperworkDo the paperwork
3. 1. Plan the selection process
Selection is the process of screening
candidates to ensure that the most
appropriate candidate is hired.
We have to review the information (cover
letter, CV, application form) of the
Only those candidates who meet the job
requirements will be considered.
4. 2. PREPARE FOR THE INTERVIEWS
Prepare a list of questions to ask
during the interview.
5. 2. PREPARE FOR THE INTERVIEWS
Asking the right interview questions will:
 Confirm the candidate’s education, training, and
experience listed in the resume.
 Provide information about the candidate’s past
performance and accomplishments.
 Indicate the candidate’s compatibility with the culture
of your organisation.
 Offer insights into the reasons behind the candidate’s
desire to change jobs.
 Responses to key questions should be proved further
and confirmed through references checks.
6. 3. Conduct the interviews
 Choose the appropriate environment and ensure that
you will not be interrupted.
 Make sure you use the same interview format and that
interview appointments are the same length.
 Think of the interview as a business conversation.
 Ask your questions and listen. You should talk no
more than 20% of the time.
 Conclude the interview by thanking the candidate and
explaining the next steps. Ask for their permission to
7. 4. Check the references of your final candidates
Checking references is one way to avoid
hiring the wrong person. You can:
Accept letters of recommendation.
Talk to references.
8. 5. Make your decision
Identify the best candidate based on
skills, worker characteristics and
Review all your notes and write up your
Discuss your decision with
others who participated
in the hiring process.
9. 6. Make the offer
Call the candidate to make an offer.
Inform all other candidates of the
outcome of the recruitment process.
10. 7. Do the paperwork
Confirm your offer and the candidate’s
acceptance in writing.