Sales Insights, Volume 1 "Sales Insights is an excellent read for any person in business. Read this book and you too will find powerful principles and insightful questions that are woven together with simple, practical and inspirational messages. Without a doubt, my business has benefited because of it. Thank you!“ Darren Henry, Professional Speaker 2001, 2002 World Clydesdale Triathlon Champion

"Sales Insights is an excellent read for any

person in business. Read this book and

you too will find powerful principles and

insightful questions that are woven

together with simple, practical and

inspirational messages. Without a doubt,

my business has benefited because of

it. Thank you!“

Darren Henry,

Professional Speaker

2001, 2002 World Clydesdale

Triathlon Champion

Sales Insights, Volume 2 “ Marshall’s introduction to AirBoss Rubber Compounding occurred at the same time that we were researching sales training from the Canadian Professional Sales Association. We were impressed that he had served as a facilitator for their Skills for Sales Success Course at Durham College. Quoting from Tom Peters’ latest book, “Re-Imagine”, Marshall gets it! He brings hands on knowledge that cuts to the essential elements of sales and personal relationships. Attend his training seminars and you will find the hours flow by before you know it, due to his unique and interesting delivery. Quoting again from Peters’ book, “this guy is cool.” He will help any individual or company that is striving to improve their sales efforts” John Tomins, Vice President Sales & Marketing AirBoss Rubber Compounding

“ Marshall’s introduction to AirBoss Rubber

Compounding occurred at the same time that we were

researching sales training from the Canadian

Professional Sales Association. We were impressed

that he had served as a facilitator for their Skills for

Sales Success Course at Durham College. Quoting

from Tom Peters’ latest book, “Re-Imagine”,

Marshall gets it! He brings hands on knowledge that

cuts to the essential elements of sales and personal

relationships. Attend his training seminars and you

will find the hours flow by before you know it, due to

his unique and interesting delivery. Quoting again

from Peters’ book, “this guy is cool.” He will help

any individual or company that is striving to improve

their sales efforts”

John Tomins, Vice President Sales & Marketing

AirBoss Rubber Compounding

Sales Insights, Volume 3 “ Marshall’s passion and introspect for sales excellence shines through in his latest book Sales Insights, Volume 3. Any sales professional dedicated to continuous skill refinement and personal improvement will benefit from the easy-to-use format that keeps you focused on your goals of balanced success.” Elliot C. Bender, VP Business Development, NAVASTONE Inc.

“ Marshall’s passion and introspect

for sales excellence shines through

in his latest book Sales Insights,

Volume 3. Any sales professional

dedicated to continuous skill

refinement and personal

improvement will benefit from the

easy-to-use format that keeps you

focused on your goals of balanced

success.”

Elliot C. Bender, VP Business

Development, NAVASTONE Inc.

Sales Insights, Volume 1 "Marshall's vision and courage, his ability to prevail coupled with his desire to share his many years of insightful knowledge is finally disclosed within. Accept this as a rare stone and enjoy the wealth of knowledge." Bill Zinger, President The Kissner Group

"Marshall's vision and courage, his

ability to prevail coupled with his

desire to share his many years of

insightful knowledge is finally

disclosed within. Accept this as a

rare stone and enjoy the wealth of

knowledge."

Bill Zinger, President

The Kissner Group

Sales Insights, Volume 2 "Sales Insights, Vol. 2 is the perfect tool for any sales professional to carry with them. Whether you are waiting for an appointment, early to meet a client, or getting ready for a presentation, Sales Insights will give you the tools you need to get into the right frame of mind to build your success in sales. For the competitive advantage you are seeking, carry a copy of Sales Insights, Vol. 2 around with you!" Rory Sheehan, B.A., B.Ed., M.B.A. Senior Trainer, Positive Strategies Inc. Author of Beyond Conscious Awareness

"Sales Insights, Vol. 2 is the perfect tool for any

sales professional to carry with them. Whether you

are waiting for an appointment, early to meet a

client, or getting ready for a presentation, Sales

Insights will give you the tools you need to get into

the right frame of mind to build your success in

sales. For the competitive advantage you are

seeking, carry a copy of Sales Insights, Vol. 2

around with you!"

Rory Sheehan, B.A., B.Ed., M.B.A.

Senior Trainer, Positive Strategies Inc.

Author of Beyond Conscious Awareness

Sales Insights, Volume 3 “ Sales Insights Volume 3 will launch your selling career! A mega-hit book with page after page of valuable information guaranteed to help you serve more and sell more! Marshall shares realistic sales insights and rock solid recommendations to sharpen your competitive edge. It triggers your creative genius, keeps you on your toes and motivates you to maximize your potential. It’s hard-hitting, down-to-earth and entertaining – a book you’ll read again and again to map out your personal road to success. Armed with added drive, determination and knowledge this book is a must- read and a keeper!” Iona Rodricks, Marketing Director SQL Systems Inc.

“ Sales Insights Volume 3 will launch your selling

career! A mega-hit book with page after page of

valuable information guaranteed to help you serve

more and sell more! Marshall shares realistic sales

insights and rock solid recommendations to

sharpen your competitive edge. It triggers your

creative genius, keeps you on your toes and

motivates you to maximize your potential. It’s

hard-hitting, down-to-earth and entertaining – a

book you’ll read again and again to map out your

personal road to success. Armed with added drive,

determination and knowledge this book is a must-

read and a keeper!”

Iona Rodricks, Marketing Director

SQL Systems Inc.

Sales Insights, Volume 1 "Whether through his sales training presentations or his writing, Marshall Northcott inspires people to reach their goals!" Nick Manioudakis National Sales Manager Stoeger Canada (2003 Canadian National Champion, Practical Pistol Shooting, Master Class Shooter and Instructor)

"Whether through his sales training

presentations or his writing, Marshall

Northcott inspires people to reach their

goals!"

Nick Manioudakis

National Sales Manager

Stoeger Canada

(2003 Canadian National Champion,

Practical Pistol Shooting, Master Class

Shooter and Instructor)

Sales Insights, Volume 2 "The Reid's Heritage Group utilizes a number of consultants and institutions for our training needs. Marshall Northcott is among the best and staff who have attended his sessions have come away motivated and inspired." Jackie Krysko Director, Marketing & Sales Reid’s Heritage Group

"The Reid's Heritage Group utilizes a

number of consultants and institutions for

our training needs. Marshall Northcott is

among the best and staff who have

attended his sessions have come away

motivated and inspired."

Jackie Krysko

Director, Marketing & Sales

Reid’s Heritage Group

Sales Insights, Volume 3 “ Sales Insights, Volume 3, follows in the same vein as Volumes 1 and 2. It provides great tips and helpful reminders that any sales person can use to be more successful. As a Certified Sales Professional, I can honestly say that Marshall has hit a home run with Sales Insights, Volume 3. Sales people should take a moment to read one of these insights each day. It will definitely have a positive impact on their productivity and success.” John C. Rich, CSP, CPC, DTM, President, Affordable Personnel Services Author of Beyond Relationship Selling

“ Sales Insights, Volume 3, follows in the same

vein as Volumes 1 and 2. It provides great

tips and helpful reminders that any sales

person can use to be more successful. As a

Certified Sales Professional, I can honestly

say that Marshall has hit a home run with

Sales Insights, Volume 3. Sales people should

take a moment to read one of these insights

each day. It will definitely have a positive

impact on their productivity and success.”

John C. Rich, CSP, CPC, DTM,

President, Affordable Personnel Services

Author of Beyond Relationship Selling

Sales Insights, Volume 1 I have enjoyed reading your "Sales Insights." Your topics have been well chosen and serve as useful reminders of generic skills required to be successful in sales. Peter Knee, C.F.O. Citicapital Canada

I have enjoyed reading your "Sales

Insights." Your topics have been

well chosen and serve as useful

reminders of generic skills required

to be successful in sales.

Peter Knee, C.F.O.

Citicapital Canada

Sales Insights, Volume 2 "Marshall Northcott is a highly motivated, energetic and enthusiastic individual who uses those personality traits to motivate others. Marshall’s wisdom and use of humor in each of his insights will inspire you. I am positive that Sales Insights, Volume 2 will exceed your expectations to the very end!" Eric O'Grady, Director of Financing Two Stage Innovation Inc. Recipient of The Business Development Bank of Canada’s (2003)Young Entrepreneur of the Year Award for Ontario

"Marshall Northcott is a highly motivated,

energetic and enthusiastic individual who uses

those personality traits to motivate others.

Marshall’s wisdom and use of humor in each of

his insights will inspire you. I am positive that

Sales Insights, Volume 2 will exceed your

expectations to the very end!"

Eric O'Grady, Director of Financing

Two Stage Innovation Inc.

Recipient of The Business Development Bank of

Canada’s (2003)Young Entrepreneur of the Year

Award for Ontario

Sales Insights, Volume 3 “ The success of any business is dependent on the execution of a well-formulated plan. I was always taught this, but the more my career progressed the more I realized its importance on my own. Sales Insights, Volume 3 provides the fundamental tools for people in sales, and people within every department of an organization for that matter, to plan and succeed. Congratulations Marshall on Continuously illustrating those tools in an easy- to-read manner. This volume, in addition to the first two of the series, is a “must have!” Thank you.” Tasos Stathopoulos, Canadian Reg. Sls. Mgr. Bessey Tools North America

“ The success of any business is dependent on

the execution of a well-formulated plan. I was

always taught this, but the more my career

progressed the more I realized its importance on

my own. Sales Insights, Volume 3 provides the

fundamental tools for people in sales, and

people within every department of an

organization for that matter, to plan and

succeed. Congratulations Marshall on

Continuously illustrating those tools in an easy-

to-read manner. This volume, in addition to the

first two of the series, is a “must have!” Thank

you.”

Tasos Stathopoulos, Canadian Reg. Sls. Mgr.

Bessey Tools North America

Sales Insights, Volume 1 As President of an engineering firm I wear many hats. Your Sales Insights have benefited me in many ways both personally and professionally. I have learned many techniques and ideas about working with customers, which have made me a more successful entrepreneur. Thanks for sharing your Insights, keep up the great job! Ross Corindia, President floMATION Engineering

As President of an engineering firm I

wear many hats. Your Sales Insights

have benefited me in many ways both

personally and professionally. I have

learned many techniques and ideas

about working with customers, which

have made me a more successful

entrepreneur. Thanks for sharing your

Insights, keep up the great job!

Ross Corindia, President

floMATION Engineering

Sales Insights, Volume 2 As someone who is new to sales the information contained within Sales Insights has been invaluable to me. Each article is concise and neatly packaged which makes it easy to put to immediate use. The concepts in this book have helped me to raise my performance and have quickly helped me to become a valued member of our sales team. Mark Stevens Technical Sales Representative, Industrial Products Airboss Rubber Compounding

As someone who is new to sales the

information contained within Sales

Insights has been invaluable to

me. Each article is concise and neatly

packaged which makes it easy to put to

immediate use. The concepts in this

book have helped me to raise my performance

and have quickly helped me to become a valued

member of our sales team.

Mark Stevens

Technical Sales Representative,

Industrial Products

Airboss Rubber Compounding

Sales Insights, Volume 3 “ A career in sales is filled with hills and valleys. Keeping a positive attitude at all times, making and keeping a plan are integral parts to a salesperson's success. Sales Insights, Volume 3, like the first two, is full of bullets to reinforce these two key principles. It’s a great handbook for people who want to differentiate themselves. Keep up the good work, Marshall!” Keith Church, Broker/Owner Prudential Grand Valley Realty

“ A career in sales is filled with hills

and valleys. Keeping a positive attitude

at all times, making and keeping a plan

are integral parts to a salesperson's

success. Sales Insights, Volume 3, like

the first two, is full of bullets to

reinforce these two key principles. It’s

a great handbook for people who want

to differentiate themselves. Keep up the

good work, Marshall!”

Keith Church, Broker/Owner

Prudential Grand Valley Realty

Sales Insights, Volume 1 Every body is selling something, whether it is a newborn infant that is hungry or cold looking for attention from its mother, to the young man proposing to his fiancé or a highly skilled sales agent at the pinnacle of his career. Sales Insights, is the pocket play book for all business people, it contains all the nuggets you would need for learning for the first time, developing and honing your business style, or a refresher for a valuable skill set that you already possess. Good work Marshall on a fresh new vision... A must read for Independent Business People. Jeff Piper InterBIZ Business Systems

Every body is selling something, whether it is a

newborn infant that is hungry or cold looking

for attention from its mother, to the young man

proposing to his fiancé or a highly skilled sales

agent at the pinnacle of his career. Sales

Insights, is the pocket play book for all

business people, it contains all the nuggets you

would need for learning for the first time,

developing and honing your business style, or a

refresher for a valuable skill set that you already

possess.

Good work Marshall on a fresh new vision... A

must read for Independent Business People.

Jeff Piper

InterBIZ Business Systems

Sales Insights, Volume 2 I have read a lot of motivational and business books written by many authors. Many of them you are very familiar with from Napoleon Hill to Robert Kiyosaki plus many others. All of them are very successful and well known. It must have been a great challenge to come up with a book, which captures readers in a different way.......You have done it! I can see people reaching for this book any time they have doubts. It is inspiring and straight forward. It can bring people on the right track and help them to stay focused. The short chapters are very clever.....a page or two can change our attitude.......Great Job! Sebastian Pawlak, Account Manager Kissner Group

I have read a lot of motivational and business books

written by many authors. Many of them you are

very familiar with from Napoleon Hill to Robert

Kiyosaki plus many others. All of them are very

successful and well known. It must have been a

great challenge to come up with a book, which

captures readers in a different way.......You have

done it!

I can see people reaching for this book any time

they have doubts. It is inspiring and straight

forward. It can bring people on the right track and

help them to stay focused. The short chapters are

very clever.....a page or two can change our

attitude.......Great Job!

Sebastian Pawlak, Account Manager

Kissner Group

Sales Insights, Volume 3 “ Sales Insights, Volume 3 says all the things you wish you had time to tell your team!” Robin Todd, President Marks Supply Inc.

“ Sales Insights, Volume 3

says all the things you

wish you had time to tell

your team!”

Robin Todd, President

Marks Supply Inc.

Sales Insights, Volume 1 Sales Insights, Volume 1 is gold! Not one ounce of "fluff" just the honest to goodness truth. All sales people should read and master these techniques even the old pro's who just need a refresher. It's all about attitude and behavior which when properly channeled, is an unstoppable force. You lay these techniques out in a logical and motivating way and to be honest, your book is a guide for quality of life beyond business. No it's not easy becoming successful, it’s a process and in the end, it is the process with its ups and downs that we really enjoy not the end goal. Over the past fifteen years in business, we have modeled our company after your system. We are on track to reach new targets, which has been a challenge in somewhat questionable economy. Keep up the good work! Ron Maizis, CPC, General Manager Maizis & Miller Consultants

Sales Insights, Volume 1 is gold! Not one ounce of

"fluff" just the honest to goodness truth. All sales

people should read and master these techniques even

the old pro's who just need a refresher. It's all about

attitude and behavior which when properly channeled, is an

unstoppable force. You lay these techniques out in a logical

and motivating way and to be honest, your book is a guide

for quality of life beyond business. No it's not easy

becoming successful, it’s a process and in the end, it is the

process with its ups and downs that we really enjoy not the

end goal. Over the past fifteen years in business, we have

modeled our company after your system. We are on track

to reach new targets, which has been a challenge in

somewhat questionable economy. Keep up the good work!

Ron Maizis, CPC, General Manager

Maizis & Miller Consultants

Sales Insights, Volume 2 Please accept my congratulations on a great book! This book in not only for Business Owners, Entrepreneurs and Sales Professionals as stated on the cover, but is for anyone in any type of sales environment. I am the Parts Manager in an automobile dealership and after reading your book, I can see many topics that can and will be advantageous to myself as well as my staff in order to help increase sales in my department. This is a well thought out book and very easy to read, understand and apply. Each topic is full of common sense and practical information. This is a great book for anybody who has been in sales for any length of time to use as a refresher or for the first time sales person to understand the important day to day practices that are needed to become successful. Glenn Holtzhauer, Parts Manager Cambridge Toyota

Please accept my congratulations on a great book! This

book in not only for Business Owners, Entrepreneurs and

Sales Professionals as stated on the cover, but is for anyone

in any type of sales environment. I am the Parts Manager

in an automobile dealership and after reading your book, I

can see many topics that can and will be advantageous to

myself as well as my staff in order to help increase sales in

my department.

This is a well thought out book and very easy to read,

understand and apply. Each topic is full of common sense

and practical information. This is a great book for anybody

who has been in sales for any length of time to use as a

refresher or for the first time sales person to understand the

important day to day practices that are needed to become

successful.

Glenn Holtzhauer, Parts Manager

Cambridge Toyota

Sales Insights, Volume 3 “ I have thoroughly enjoyed all three volumes of Sales Insights from Marshall. I found them to be very easy to read, to the point and very motivational for all people involved in a sales organization. Even experienced sales professionals will gain valuable information and reminders from these books that we all need, to help us grow both professionally and in our personal lives. Sales Insights are now standard issue for any new employee that joins our company in both our sales and internal departments. We then use the books in Marshall’s ongoing motivational seminar program as part of our training, support and commitment to our staff. Another winner, Marshall!” Jerry Dunn, President & CEO Burkert Contromatic Inc.

“ I have thoroughly enjoyed all three volumes of Sales

Insights from Marshall. I found them to be very easy to

read, to the point and very motivational for all people

involved in a sales organization. Even experienced sales

professionals will gain valuable information and reminders

from these books that we all need, to help us grow both

professionally and in our personal lives.

Sales Insights are now standard issue for any new employee

that joins our company in both our sales and internal

departments. We then use the books in Marshall’s ongoing

motivational seminar program as part of our training,

support and commitment to our staff.

Another winner, Marshall!”

Jerry Dunn, President & CEO

Burkert Contromatic Inc.

Sales Insights, Volume 1 The articles in Sales Insights are as much inspirational as they are entertaining and informative. Thank-you for your support and for making a wonderful difference in my life and the lives of many others. Keep up the good work! Ron Downey, President Total Performance Ltd.

The articles in Sales Insights are

as much inspirational as they are

entertaining and informative.

Thank-you for your support and

for making a wonderful

difference in my life and the lives

of many others. Keep up the good

work!

Ron Downey, President

Total Performance Ltd.

Sales Insights, Volume 2 I have subscribed to Marshall Northcott’s, “Weekly Sales Insights” for over a year. I’m a member of Toastmasters International, an organization dedicated to helping its members learn the arts of speaking, listening and thinking more effectively. When it seems most needed a subject that will help members of my club pops up in my mail box. I’ve been able to share the insights to encourage, motivate and inspire individuals to apply the knowledge they have to achieve their goals. I purchased two copies of “Sales Insights, Volume 1”; one for myself and one for my son who is in the marketing field. I’ve read the book and on each page found a gem of information. It’s easy to read and a great reference source. I'm delighted that Volume 2 is now published. Marshall's insights are truly inspirational, easy to apply and will help anyone realize their dreams." Judy Laythorpe, DTM Fort St. John, British Columbia

I have subscribed to Marshall Northcott’s, “Weekly Sales

Insights” for over a year. I’m a member of Toastmasters

International, an organization dedicated to helping its members

learn the arts of speaking, listening and thinking more effectively.

When it seems most needed a subject that will help members of my

club pops up in my mail box. I’ve been able to share the insights

to encourage, motivate and inspire individuals to apply the

knowledge they have to achieve their goals.

I purchased two copies of “Sales Insights, Volume 1”; one for

myself and one for my son who is in the marketing field. I’ve read

the book and on each page found a gem of information. It’s easy

to read and a great reference source.

I'm delighted that Volume 2 is now published. Marshall's insights

are truly inspirational, easy to apply and will help anyone realize

their dreams."

Judy Laythorpe, DTM

Fort St. John, British Columbia

Sales Insights, Volume 3 "Being an entrepreneur can be challenging to say the least. The structured approach to breaking down selling and the sales process shines through from start to finish in Sales Insights, Volume 3. An engaging and enlightening read with simple ideas and easy to follow systematic approaches that will certainly help business owners and sales professionals excel in business. An excellent sales professional’s guide and reference that warrants a decisive two thumbs up! A must read for both the novice and veteran salesperson alike.” Stephen M. Kane, President, CEO Direct Office Equipment Inc.

"Being an entrepreneur can be challenging to

say the least. The structured approach to

breaking down selling and the sales process

shines through from start to finish in Sales

Insights, Volume 3. An engaging and

enlightening read with simple ideas and easy

to follow systematic approaches that will

certainly help business owners and sales

professionals excel in business. An excellent

sales professional’s guide and reference that

warrants a decisive two thumbs up! A must

read for both the novice and veteran

salesperson alike.”

Stephen M. Kane, President, CEO

Direct Office Equipment Inc.

Sales Insights, Volume 1 Your Sales Insights are great and we would appreciate your permission to share them via our internal resource centre with our Print Three franchisees. We have 70 print shop locations across Canada. We are certain that your sales tips would be beneficial to everyone in our network. Marlane Davis Print Three Franchising Corporation

Your Sales Insights are great and we

would appreciate your permission to

share them via our internal resource

centre with our Print Three

franchisees. We have 70 print shop

locations across Canada. We are

certain that your sales tips would be

beneficial to everyone in our network.

Marlane Davis

Print Three Franchising Corporation

Sales Insights, Volume 2 "Sales Insights, Volume 2, is a powerfully written and easy to follow guide for sales techniques and life in general. It's brief, yet information packed chapters make it not only enjoyable to read, but they make it simple to train and educate yourself daily. Marshall has done it once again! He has made Sales Insights 2 a winner, just like Volume 1" Rob J. Nickel C.T.M./C.L. President/C.E.O. - LegalTunes

"Sales Insights, Volume 2, is a powerfully

written and easy to follow guide for sales

techniques and life in general. It's brief,

yet information packed chapters make it

not only enjoyable to read, but they make

it simple to train and educate yourself

daily. Marshall has done it once

again! He has made Sales Insights 2 a

winner, just like Volume 1"

Rob J. Nickel C.T.M./C.L.

President/C.E.O. - LegalTunes

Sales Insights, Volume 3 “ Marshall Northcott is filled with talent and tenacity. In his latest book Sales Insights, Vol. 3, he offers 61 opportunities to get focused on what matters in sales. Read one a day or devour it all at once....you'll hunger for more!” Wendy Baetz, District Sales Manager (former) Verizon SUPERPAGES

“ Marshall Northcott is filled

with talent and tenacity. In his

latest book Sales Insights, Vol.

3, he offers 61 opportunities to

get focused on what matters in

sales. Read one a day or

devour it all at once....you'll

hunger for more!”

Wendy Baetz, District Sales

Manager (former)

Verizon SUPERPAGES

Sales Insights, Volume 1 Marshall, I am fairly new to enterprising and of all the different resources available to me, I find your articles immensely helpful because they are important, to the point and clearly defined. Pavel Zeman, President Remoska InterTrade Avenue Inc.

Marshall, I am fairly new to

enterprising and of all the different

resources available to me, I find

your articles immensely helpful

because they are important, to the

point and clearly defined.

Pavel Zeman, President

Remoska InterTrade Avenue Inc.

Sales Insights, Volume 2 Sales Insights is such a treat. Marshall has captured what we need; a book filled with “the 5 minute read” to get us going on a grey day. It’s simple, direct and on target. The insights are motivational, inspirational and sometimes simply a reminder. I suggest all Sales Managers use this tool for their team. Give it as a reward to new sales trainees, or as a thank you to an experienced pro. We all can use and benefit from this sharing. Glenn Cunningham, Broker/Manager Realty Executives Plus Ltd., Wasaga Beach ON

Sales Insights is such a treat. Marshall has

captured what we need; a book filled with “the 5

minute read” to get us going on a grey day. It’s

simple, direct and on target. The insights are

motivational, inspirational and sometimes simply a

reminder. I suggest all Sales Managers use this

tool for their team. Give it as a reward to new

sales trainees, or as a thank you to an experienced

pro. We all can use and benefit from this sharing.

Glenn Cunningham, Broker/Manager

Realty Executives Plus Ltd., Wasaga Beach ON

Sales Insights, Volume 3 “ As I read through Sales Insights, Volume 3, I came to one conclusion, strange as it may sound, but, "Sales“ is not your #1 focus! Your main focus is "changing lives" and "helping people to help themselves" which has happened to me personally. You turned the light on! Now I can clearly and truthfully see and evaluate actions, consequently, control and adjust reactions and my mind setting is: "I'm in Control" thanks to you Marshall. As you always say, "People will forget what you said or did, but they will always remember how you made them feel". You and your books make people feel that they are destined for success, and provide the means to achieve it as well.” Sahar Abdel Sayed, Sales Representative Prudential Grand Valley Realty

“ As I read through Sales Insights, Volume 3, I came to

one conclusion, strange as it may sound, but, "Sales“

is not your #1 focus! Your main focus is "changing

lives" and "helping people to help themselves" which

has happened to me personally. You turned the light

on! Now I can clearly and truthfully see and

evaluate actions, consequently, control and adjust

reactions and my mind setting is: "I'm in

Control" thanks to you Marshall. As you always say,

"People will forget what you said or did, but they will

always remember how you made them feel". You and

your books make people feel that they are destined for

success, and provide the means to achieve it as well.”

Sahar Abdel Sayed, Sales Representative

Prudential Grand Valley Realty

Sales Insights, Volume 1 Thank you for your Sales Insights. Sales can be frustrating & your articles seem to give me a boost to press on & not give up!!! Alison Whittaker Account Manager EHC Inc.

Thank you for your Sales Insights.

Sales can be frustrating & your

articles seem to give me a boost to

press on & not give up!!!

Alison Whittaker

Account Manager

EHC Inc.

Sales Insights, Volume 2 “ I loved both books, they were very enjoyable to read and the concepts were easy to understand. Sales Insights, Volumes 1 and 2 were very informative and inspiring. The knowledge doesn’t just apply to sales so it can be applied in both your personal and professional life. A great refresher for anyone involved in sales!” Lisa Collier, Sales Coordinator In-House Solutions Inc.

“ I loved both books, they were very

enjoyable to read and the concepts were

easy to understand. Sales Insights,

Volumes 1 and 2 were very informative

and inspiring. The knowledge doesn’t just

apply to sales so it can be applied in both

your personal and professional life. A

great refresher for anyone involved in

sales!”

Lisa Collier, Sales Coordinator

In-House Solutions Inc.

Sales Insights, Volume 1 "Sales Insights is more than just sales and business practices! It is about personal leadership and effective working relationships. It is a great handbook for people in all fields! Debbie Wang, M.S.W., R.S.W. – Social Worker/Counsellor

"Sales Insights is more than

just sales and business

practices! It is about personal

leadership and effective

working relationships. It is a

great handbook for people in

all fields!

Debbie Wang, M.S.W.,

R.S.W. – Social

Worker/Counsellor

Sales Insights, Volume 3 “ I was pleasantly surprised that Sales Insights, Volume 2 was such an easy read. I work at an international thrift store and was overwhelmed with tidbits of very useful information about customer service and sales. The book does not necessarily need to be solely for salespeople but has great philosophies for living personal lives as well. The main line of sales is customers and from your book I learned so much. I know the customer is our bread and butter. If a customer leaves your place of business feeling like they were treated as THE customer rather than a customer they would most assuredly tell others how great they were treated. A satisfied customer is great free advertising. Thank you for such a great book, I look forward to Volume 3!” Joe Lethbridge

“ I was pleasantly surprised that Sales Insights, Volume

2 was such an easy read. I work at an international

thrift store and was overwhelmed with tidbits of very

useful information about customer service and sales.

The book does not necessarily need to be solely for

salespeople but has great philosophies for living

personal lives as well. The main line of sales is

customers and from your book I learned so much. I

know the customer is our bread and butter. If a

customer leaves your place of business feeling like they

were treated as THE customer rather than a customer

they would most assuredly tell others how great they

were treated. A satisfied customer is great free

advertising. Thank you for such a great book, I look

forward to Volume 3!”

Joe Lethbridge

Sales Insights, Volume 1 “ Your articles are insightful and full of practical information that should be either second nature or common sense to anyone in the sales (or other business) field. Courtesy, good manners and common sense are the underlying foundation for many of your strategies. The first two are learned behaviors, which aren't offered as part of an MBA and common sense is NOT all that common. Your strategies introduce and reinforce good habits or ideas, which always leave me with a more positive outlook. Thank you and keep up the good work!” Veronica A. (Ronnie) Levasseur

“ Your articles are insightful and full of practical

information that should be either second nature or

common sense to anyone in the sales (or other

business) field. Courtesy, good manners and

common sense are the underlying foundation for

many of your strategies. The first two are learned

behaviors, which aren't offered as part of an MBA

and common sense is NOT all that common. Your

strategies introduce and reinforce good habits or

ideas, which always leave me with a more positive

outlook. Thank you and keep up the good work!”

Veronica A. (Ronnie) Levasseur

Sales Insights, Volume 3 “ How does one become a seasoned pro in the sales industry? How does one get real enjoyment from their work and make the kind of income that will meet their objectives? It is through a success attitude followed by good sales skills and a strong motivation to action. I have found Marshall’s material to help in all three areas. His thoughts are clear, basic and insightful. Good work Marshall!” Bob Adams, CFP MTS L’eau Vivante Inc.

“ How does one become a seasoned pro in

the sales industry? How does one get real

enjoyment from their work and make the

kind of income that will meet their

objectives? It is through a success

attitude followed by good sales skills and

a strong motivation to action. I have

found Marshall’s material to help in all

three areas. His thoughts are clear, basic

and insightful. Good work Marshall!”

Bob Adams, CFP MTS

L’eau Vivante Inc.

Sales Insights, Volume 1 These are well written articles that make people think about how it affects their day-to-day practices. I'm sure that your sales insights have made us all a little better at what we do, no matter if it is sales, management or any other career. Bob MacLeod, Quality Manager Advance Precision Ltd.

These are well written articles that

make people think about how it

affects their day-to-day practices.

I'm sure that your sales insights have

made us all a little better at what we

do, no matter if it is sales,

management or any other career.

Bob MacLeod, Quality Manager

Advance Precision Ltd.