Externally Hosted Web 2.0 Services

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Chris Adie discusses issues impinging on HEI policy for the JISC Web 2.0 study

Chris Adie discusses issues impinging on HEI policy for the JISC Web 2.0 study

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  • 1. Externally Hosted Web 2.0 Services What should the policy be? Chris Adie, Information Services, University of Edinburgh 3 May 2007
  • 2. Outline
    • Background
    • Legislative issues
    • University regulations
    • Service concerns
    • Risk management
    • Conclusions
  • 3. Background
    • What are Externally Hosted Web 2.0 Services?
    • Why use them?
    • Users want guidance
    • Development process for guidelines
    • Status of guidelines
    • What do they say?
  • 4. Legislative issues
    • Data Protection Act
      • University-supplied information
      • Information supplied by the individual
    • Freedom of Information Act
    • Disability Discrimination Acts
  • 5. University regulations
    • Assessment
    • Branding
    • Computing Regulations
  • 6. Service concerns
    • Security of service provider
    • Confidentiality
    • Data ownership
    • Data security
    • Performance
    • Reliability
    • Support
    • Single sign-on
    • Lock-in
    • Longevity
    • Functional stability
  • 7. Risk management
    • Risk register
      • Probability, Impact, Mitigation, Early warning
    • Template
      • Some risks pre-populated
    • Anticipated use
  • 8. Conclusions
    • Very early days, feeling our way
    • Important to establish feedback routes
    • Get users thinking about the risks without unnecessarily discouraging them!
    • Other things:
      • External user access to internal Web 2.0 services