Moving from content to people centred e-learning services - challenges and opportunities Alan Masson, University of Ulster
<ul><li>e-learning – the story so far </li></ul><ul><li>Physical campus developments </li></ul><ul><li>Emerging learning s...
Timeline of e-learning @ UU <ul><li>Establishing phase </li></ul><ul><li>Staff Development  </li></ul><ul><li>User orienta...
Key initial milestones <ul><li>VLE / SRS integration </li></ul><ul><ul><li>Enrolment addressed </li></ul></ul><ul><li>VLE ...
Scaling (2004 - 06) <ul><li>Exponential growth in usage </li></ul><ul><li>Need to respond to technical challenges of suppo...
VLE usage (2006-07) <ul><li>Metrics: </li></ul><ul><li>>15k unique users </li></ul><ul><li>circa 5k unique users / typical...
Recent e-learning developments <ul><li>“ Enterprising” of VLE </li></ul><ul><li>Integration of additional tools and servic...
Recent campus developments <ul><li>Learning Resource Centres (LRCs) </li></ul><ul><li>Wireless connectivity </li></ul><ul>...
Learning - independent of space and place
Learning - independent of space and place
Learning - independent of space and place
Informal learning online <ul><li>Explosion of Web 2.0 tools </li></ul><ul><li>Students use these in their own lives </li><...
Learning Centre <ul><li>Brings together people and resources </li></ul><ul><li>Supports range of “learning” styles </li></...
People and resources together
Web 2.0 tools for learners <ul><li>Information / resources </li></ul>
Learners doing stuff together
Web 2.0 tools for learners <ul><li>Communication / community </li></ul>
Web 2.0 tools for learners <ul><li>Collaboration / creation </li></ul>
Web2.0 tool challenges <ul><li>Support and guidance </li></ul><ul><li>Inclusivity </li></ul><ul><li>Loss of added value in...
Building blocks for Virtual Learning Centre <ul><li>Elgg (social network – walled garden?) </li></ul><ul><li>Confluence (w...
Benefits of Virtual Learning Centre <ul><li>Learner led </li></ul><ul><li>Bridge between formal and personal environments ...
Community consideration <ul><li>“ A relationship, I think, is like a shark. You know? It has to constantly move forward or...
Cultural challenge <ul><li>Leadership for this “service”? </li></ul><ul><li>Teaching and Learning </li></ul><ul><li>IT dep...
Possible context? <ul><li>“ It seems to me that it now makes more sense to associate the library with emerging support for...
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Dr Alan Masson - Moving from content to people centred e-learning services - challenges and opportunities

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Dr Alan Masson - Moving from content to people centred e-learning services - challenges and opportunities

  1. 1. Moving from content to people centred e-learning services - challenges and opportunities Alan Masson, University of Ulster
  2. 2. <ul><li>e-learning – the story so far </li></ul><ul><li>Physical campus developments </li></ul><ul><li>Emerging learning support tools </li></ul><ul><li>Issues around virtualising the LRC? </li></ul>
  3. 3. Timeline of e-learning @ UU <ul><li>Establishing phase </li></ul><ul><li>Staff Development </li></ul><ul><li>User orientation / support </li></ul><ul><li>Remote resource access </li></ul><ul><li>Scaling Phase </li></ul><ul><li>Meeting increasing demand </li></ul><ul><li>Impact phase </li></ul><ul><li>Changing practice (impact) </li></ul><ul><li>Next Phase? </li></ul>
  4. 4. Key initial milestones <ul><li>VLE / SRS integration </li></ul><ul><ul><li>Enrolment addressed </li></ul></ul><ul><li>VLE / Athens authentication </li></ul><ul><ul><li>Athens related resource access addressed </li></ul></ul><ul><li>VLE / Library integration </li></ul><ul><ul><li>Resource lists and related library services embedded </li></ul></ul>
  5. 5. Scaling (2004 - 06) <ul><li>Exponential growth in usage </li></ul><ul><li>Need to respond to technical challenges of supporting rapidly scaling service </li></ul><ul><ul><li>Performance </li></ul></ul><ul><ul><li>Resilience (risk) </li></ul></ul><ul><li>Response - migration to WebCT Vista 4.x on a tiered architecture 2006 </li></ul>
  6. 6. VLE usage (2006-07) <ul><li>Metrics: </li></ul><ul><li>>15k unique users </li></ul><ul><li>circa 5k unique users / typical teaching day </li></ul><ul><li>>9k user sessions / typical teaching day </li></ul><ul><li>Typical peak loads c.650 users / 30Mbits/sec </li></ul><ul><li>Benchmarks: </li></ul><ul><li>75% of UU student FTE </li></ul><ul><li>equiv to Coleraine campus student enrolment </li></ul><ul><li>equiv to combined daily LRC access @ Magee and Jordanstown campuses </li></ul>
  7. 7. Recent e-learning developments <ul><li>“ Enterprising” of VLE </li></ul><ul><li>Integration of additional tools and services with VLE </li></ul><ul><li>Enhancing “teacher moderated” virtual classrooms </li></ul><ul><li>Teaching focus </li></ul>
  8. 8. Recent campus developments <ul><li>Learning Resource Centres (LRCs) </li></ul><ul><li>Wireless connectivity </li></ul><ul><li>Development of “social spaces” </li></ul><ul><li>Informal learning focus </li></ul>
  9. 9. Learning - independent of space and place
  10. 10. Learning - independent of space and place
  11. 11. Learning - independent of space and place
  12. 12. Informal learning online <ul><li>Explosion of Web 2.0 tools </li></ul><ul><li>Students use these in their own lives </li></ul><ul><li>Functionality transfers to learning </li></ul><ul><li>Learners own tools – more advanced than HEI offerings </li></ul>
  13. 13. Learning Centre <ul><li>Brings together people and resources </li></ul><ul><li>Supports range of “learning” styles </li></ul><ul><ul><li>Individual or group </li></ul></ul><ul><ul><li>Formal or informal </li></ul></ul><ul><ul><li>Resource supported or shared space </li></ul></ul><ul><li>Use defined by learner! </li></ul>
  14. 14. People and resources together
  15. 15. Web 2.0 tools for learners <ul><li>Information / resources </li></ul>
  16. 16. Learners doing stuff together
  17. 17. Web 2.0 tools for learners <ul><li>Communication / community </li></ul>
  18. 18. Web 2.0 tools for learners <ul><li>Collaboration / creation </li></ul>
  19. 19. Web2.0 tool challenges <ul><li>Support and guidance </li></ul><ul><li>Inclusivity </li></ul><ul><li>Loss of added value information / engagement opportunities </li></ul><ul><li>Perceived (lack of) value by fee-paying learners </li></ul><ul><li>Do we / should we provide a “semi formal” virtual LEARNING centre? </li></ul>
  20. 20. Building blocks for Virtual Learning Centre <ul><li>Elgg (social network – walled garden?) </li></ul><ul><li>Confluence (wiki with defined templates), collaborative document tools </li></ul><ul><li>Wimba Pronto, e-mail and SMS </li></ul><ul><li>Missing – tagging service to complement Talislist & catalogue </li></ul><ul><li>Common toolset to (and integrated) with VLE and outside services </li></ul><ul><li>Learner managed </li></ul>
  21. 21. Benefits of Virtual Learning Centre <ul><li>Learner led </li></ul><ul><li>Bridge between formal and personal environments </li></ul><ul><li>Access to people / resources / tools are facilitated and supported </li></ul><ul><li>Learners - participants in resource workflows (tagging, resource lists….) </li></ul><ul><li>“ spaces” can have defined lifecycles </li></ul>
  22. 22. Community consideration <ul><li>“ A relationship, I think, is like a shark. You know? It has to constantly move forward or it dies. And I think what we got on our hands is a dead shark.” </li></ul><ul><li>Woody Allen (Annie Hall) </li></ul>
  23. 23. Cultural challenge <ul><li>Leadership for this “service”? </li></ul><ul><li>Teaching and Learning </li></ul><ul><li>IT department </li></ul><ul><li>Library </li></ul><ul><li>E-learning </li></ul><ul><li>Estates </li></ul>
  24. 24. Possible context? <ul><li>“ It seems to me that it now makes more sense to associate the library with emerging support for e-learning and e-research, creating a set of capacities aligned around academic systems and services, and the management of research and learning data.” </li></ul><ul><li>Lorcan Dempsey blog posting, 15/06/08 </li></ul><ul><li>http://orweblog.oclc.org/archives/001656.html </li></ul>

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