Tomi Ahonen

"The mobile phone is the only device that 30% of the worlds population carry" says Tomi Ahonen The Financial Times 1 Sept 2005 A Look at M-Sports Around the World (keynote address) Tomi T Ahonen, MBA Author and Consultant FIFA 2010 Conference London UK 21 Jan 2010Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

At End of 2009• 470 M daily circulation of all newspapers• 825 M registered automobiles• 950 M total cable/satellite TV subscribers• 1.1 B total fixed landline phones• 1.2 B All types of PCs in use incl laptops, netbooks• 1.6 B total TV sets in use• 1.7 B total internet users incl PC, mobile, web cafe• 1.8 B total unique holders of credit cards• 2.2 B total unique holders of banking accounts• 4.0 B total FM radios in use (excluding phones w FM)• But 4.6 B mobile phone subscriptions globally...Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Mobile Subscribers, Phones in Use and Unique Owners 4.6B Subs, 3.9B phones, 3.4B Uniques4.5 4.6 B subscriptions 4 3.9 B phones3.5 3.4 B uniques 3 Total Subscribers2.5 Phones in Use 2 Unique Owners1.5 10.5 0 98 99 00 01 02 03 04 05 06 07 08 19 19 20 20 20 20 20 20 20 20 20 Source: Tomi Ahonen Amanac 2010 - sample pages at: www.tomiahonen.com Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Digital Divide, Penetration RatesIndustrialized World Developing World1.2B population 5.6B population600M cars 50% pene 320M cars, 6% pene675M PCs 56% pene 425M PCs 8% pene725M landlines 60% pene 425M landlines 8% pene950M TVs 79% pene 550M TVs, 10% pene950M w Bank Acct 79% 1.3B w Bank Acct 22% pene2.7B FM radio 225% pene 1.2B FM Radio 21% pene1.6B mobile 133% pene 3.0B mobile 56% peneSource: Tomi Ahonen Amanac 2010 Pearls: Real Mobile Services collected by Tomi T Ahonen- sample pages at: www.tomiahonen.comCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

India Mobile Radio as big as FM• India offers basic streaming radio services, for rural areas that are beyond the reach of FM radio• 750,000 villages in cellular coverage, but no FM• 20M mobile users in India use mobile radio• Services news, weather, sports like cricket scores, music such as Bollywood hits• Wall Street Journal: mobile radio worth $200M ie same as India FM radio industry• Average user of mobile radio pays 0.83 US cents/mo Source: Wall Street Journal 24 Nov 2009 Pearls: Real Mobile Services collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Mobile v Fixed Content 2009 Fixed Internet Mobile Internet $27.3 B Content/Services $85.8 B $36.4 B Advertising $3.1 B $63.7 B TOTAL $88.9 B Sources: Morgan Stanley, Portio Research, Reuters 2009 Pearls: Real Mobile Services collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

The 7 Mass Media1st mass medium Print 1500: books, newspapers, magazines2nd medium Recordings 1890s: music, games, movies3rd medium Cinema 1910s4th medium Radio 1920s5th medium TV 1950s6th medium Internet 1995s7th medium Mobile 2000s Source: Ahonen book Mobile as 7th of the Mass Media, 2008Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Mobile Has 8 Unique Benefits1. Mobile is first personal mass medium2. Permanently Connected3. Always Carried4. Built-in Payment Channel5. Available at Creative Impulse6. Has Most Accurate Audience Info7. Captures Social Context of Consumption8. Enables Augmented RealitySource: Tomi Ahonen bookMobile as 7th of the Mass Media, 2008Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Reaches You When You Sleep• Yes, weve heard that we sleep with mobile phones.• Now latest research by Lightspeed Research reveals that 67% of UK citizens not only take their phones to bed with them (ie use alarm clock) but yes, two out of three actually keep the phone on and connected - to receive SMS or calls at night.• And only 14% will switch the phone to silent. So 53% will sleep with the phone not just on, but so that it will wake you if a message or call arrives at night.. Source Mobile Europe 30 June 2009 Pearls: Real Mobile Services collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Our Ten Needs served by phone1 - Communicate (1979 - Japan)2 - Consume / Media (1998 - Finland)3 - Charging / Payments (1999 - Philippines)4 - Commercials / Ads (2000 - Finland)5 - Create / Cameraphone (2001 - Japan)6 - Community (2003 - South Korea)7 - Cool / Fashion (2006 - Japan)8 - (Remote) Control (2007 - South Korea)9 - Context / Beyond Reality (2008 - UK)10 - Cyber / Plants (2009 - Japan) Pearls: Real Mobile ServicesSource: TomiAhonen Consulting January 2007-09 collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

About mobile and advertising• Banner ads, spam SMS and pre-roll ads are copies of older ad formats, and are interruptive by nature• Mobile allows us to do engagement marketing so please understand what is interruptive, interactive, viral, and engagment marketing.• Mobile allows us to de-couple advertising from the linear stream of media. We can give uninterrupted movies for example from Monday to Friday, then have our fan view specific ads on Saturday..Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

What is the Six Ms• It is a comprehensive tool to build billable value to mobile services• It shows all areas where any service might be enhanced to deliver billable value• It works with any digital services, existing or hypothetical• It can also be used as a test - if a service cannot benefit from the Six Ms, that service will not bring much satisfaction to users on mobile phones• The Six Ms is the mobile service development tool by Tomi T Ahonen, with Joe Barrett of Nokia and Paul Golding of Motorola, referenced in over a dozen books and used by most of the industry giantsCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Slovenia - Lenovo and Soccer• Qootia out of Slovenia have developed a platform to enable extempore interactive billboard advertising Pearls: Real Mobile Services collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Italy - CNN iReport - Fanzone• CNN launched iReport citizen journalism 2 years ago.• By the summer of 2008 it had received over 240,000 submitted iReport video clips from over 180 countries• In late 2009 CNN started to seek iReporters to cover specific sports teams. They branded it Fanzone and were recruiting i-Reporters to cover Intern Milan in November Source: CNN 24 Nov 2009 Pearls: Real Mobile Services collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

The Six M’s• First M: MOVEMENT, escaping the fixed place• Second M: MOMENT, expanding the concept of time• Third M: ME, expressing oneself and personalising the phoneCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

USA - Pittsburgh Penguins Mobile• The Pittsburgh Penguins NHL ice hockey team launched a fan video service for mobile in the 2008- 2009 season• The service targeted at season-ticket holding VIP fans• Offered live video feeds during games, and intended to be viewed while sitting in the audience of a live game• Cameras behind goalie, at bench, in locker room, even live on star players, allowed fans to see more of game• Paid premium service adopted Pearls: Real Mobile Services by over half of Penguins fans collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

The Six M’s• First M: MOVEMENT, escaping the fixed place• Second M: MOMENT, expanding the concept of time• Third M: ME, expressing oneself and personalising the phone• Fourth M: MULTI-USER, extending ones self to ones communityCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Canada - The Hockey News Mobile• The Canadian weekly print newsmagazine had been struggling like most print titles with declining sales.• In 2009 The Hockey News launched its mobile version, developed by Toronto based Polar Mobile• It created new sales to new younger customers with 300,000 mobile users• Print edition reversed the trend, and actually grew print sales by 5%• Hockey News mobile edition was totally revised as an improved mobile application four times in its first year Source: Polar Mobile Sept 2009 Pearls: Real Mobile Services collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

The Six M’s• First M: MOVEMENT, escaping the fixed place• Second M: MOMENT, expanding the concept of time• Third M: ME, expressing oneself and personalisting the phone• Fourth M: MULTI-USER, extending ones self to ones community• Fifth M: MONEY, expending financial resourcesCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Hong Kong - Virtual Racehorse• New World Mobility Hong Kong launched networked virtual horse racing game "Super Stable” in 2002.• Users buy a pre-programmed card with racehorse, train and feed the horse via network• Have virtual races, broadcast live; includes trading horses, breeding etc• Now also on FarEasTone Taiwan: is world’s 1st cross-border game;• Next to launch Shanghai and Macau• Delivers higher ARPU than heavy business users !! Source: Tomi Ahonen Pearls Vol 2: Pearls: Real Mobile Services Mobile Social Networking, 2009 collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

The Six M’s• First M: MOVEMENT, escaping the fixed place• Second M: MOMENT, expanding the concept of time• Third M: ME, expressing oneself and personalising the phone• Fourth M: MULTI-USER, extending ones self to ones community• Fifth M: MONEY, expending financial resources• Sixth M: MACHINES, empowering devices, gadgets and automation3G Strategy ConsultingCopyright © Tomi T Ahonen 2010 www.tomiahonen.com

Hong Kong Guinness & Rugby• Guinness ran free quide to Hong Kong Sevens rugby tournament in 2008• Included free tournament guide, who is playing whom, scores, players, stats etc• Was also Hong Kong tourist guide, maps, and pubs serving Guinness• Best feature: included basic translator from English to Cantonese to allow basic tourist phrases• All free on mobile Pearls: Real Mobile Services collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Adding value through the 6 M’s Movement Me Moment This is how Multi-user Money you build billable value Machines Pearls: Real Mobile Services collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

China - Puma and Formula One• At 2008 Shanghai F1 race, Puma created a mobile advergame campaign to engage with its customers. F-Wan (means "play" in Chinese)• The game featured a racetrack in the shape of Pumas logo• Game allowed 4 multiplayer• Top scores and Viral spreading earned Puma merchandise• Footfall to 350 Puma stores by MMS coupon for mobile content Source; MobiAd News 8 January 2009 Pearls: Real Mobile Services collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Join the free expert community of over 2,000 with over 40 of mobile authors and 16 of the 20 best-read bloggers in mobile www.ForumOxford.com First time registration, you need enrollment key. Use the word: "forumoxford"Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

To Follow Tomis Thoughts..• Easiest - Twitter Feed is @tomiahonen• Tomis regular commentary on the mobile industry including tons of his "Pearls", read his blog at www.7thmassmedia.com• For his longer analytical pieces on digital convergence, marketing, media, technology and mobile, his blog with Alan Moore at www.communities-dominate.blogs.com Tomi is on Facebook and Linked In as well And he is a moderator at Forum Oxford All links, all books, visibility etc, is at his company website www.tomiahonen.comCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

3 B SMS Users, 1.7 B Premium Data 70 tables and graphs eBook - only 9.99 Euros order at www.tomiahonen.com Subscribers, Messaging Users, Data Users 4.5 4 3.5 3 Total subscribers 2.5 Messaging users 2 1.5 Premium data users 1 0.5 0 99 98 00 01 02 03 04 05 06 07 08 19 19 20 20 20 20 20 20 20 20 20Source: Tomi Ahonen Amanac 2009 - for sample pages and more facts: www.tomiahonen.comCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Shift of Mobile Phone Installed Base 70 tables and graphs eBook - only 9.99 Euros order at www.tomiahonen.com Installed Base of Mobile Phones by Generation 100% 90% 80% 70% 3.5G 60% 3G 50% 2.5G 40% 2G 30% 1G 20% 10% 0% 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008Source: Tomi Ahonen Amanac 2009 - for sample pages and more facts: www.tomiahonen.comCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Regional Split of Mobile Media Income 70 tables and graphs eBook - only 9.99 Euros order at www.tomiahonen.com Mobile Media Markets Regionally by Revenue 35 30 25 20 15 10 5 0 ed ng a da st t ica st es r ic Ea Ea nc pi na er W Af lo va Ca Am pe e ve pe dl ad ro de id & ro tin Eu AC M Eu A ia La US As APSource: Tomi Ahonen Amanac 2009 - for sample pages and more facts: www.tomiahonen.comCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Tomi Ahonen eBooks Tomi Ahonen Almanac 2009 171 pages, eBook format only, February 2009 - Cost 9.99 Euro Chapter 1 - Introduction Chapter 2 - Size of Mobile Industry Chapter 3 - Customers 70 tables and graphs Chapter 4 - Handsets and Smartphones in the eBook Chapter 5 - SMS Text Messaging Chapter 6 - Mobile Internet cost only 9.99 Euros Chapter 7 - Seventh Mass Media Channel order at"Whenever I need a stat, Chapter 8 - Music on Mobile www.tomiahonen.comTomi seems to have it, Idhighly recommend this." Chapter 9 - Mobile TV and Video - Russell Buckley, MD Chapter 10 - Mobile GamingAdmob, Chairman Mobile Chapter 11 - Mobile Social NetworkingMarketing Association Chapter 12 - Other Mobile Content"Speaking of statistics, the Chapter 13 - Mobile Advertising and MarketingTomi Ahonen Almanac is Chapter 14 - Voice Callsan eBook for mobile nuts." - Ricky "The Guru" Cadden Chapter 15 - Business/Enterprise Servicesat Symbian Guru Chapter 16 - Other Mobile Data"Tomi Ahonen is the king Chatper 17 - Network Infrastructureof mobile statistics." Chapter 18 - Mobile History and Milestones - Paul Poutanen founder APPENDIXand President of Mob4hire Index of Mobile Leadership"The Almanac is full of 60 Major Countries in Mobilehard to find information." - WAP Review 20 Biggest Mobile Operator Groups Bibliography, Good Websites Copyright © Tomi T Ahonen 2010 3G Strategy Consulting www.tomiahonen.com About the Author

Global Users End of 2009 • 4.6 B total mobile phone subscriptions • 77% use SMS text messaging globally = 3.5B • 37% use MMS picture messaging = 1.7B • 32% use browsing services including WAP = 1.5B • 16% access the real internet on phone = 750M • 12% have a smartphone = 550MSource: Tomi Ahonen Amanac 2010 - sample pages at: www.tomiahonen.com Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Tomi T Ahonen, Author & Consultant Competitiveness, Business Case, Marketing, and Profitability "Service creation and marketing will be key to 3G," Ahonen said. Total Telecom 12 October 2000• Provides workshops, training and consulting in how to make money with mobile adn converged services.• The worlds most prolific new mobile service evangelist, has introduced over 1,000 new service concepts at public conferences; he is quoted in 60 books by his peers• Quoted in over 300 press stories in a dozen languages; keynotes at over 200 major conferences on 6 continents; his daily blog is syndicated on CNBC, NY Times, etc• Lectures at Oxford University on 3G and Convergence• Available as a motivational speaker in telecoms marketing, sales, product development and innovation.• Read his books "Digital Korea", "Communities Dominate Brands", “m-Profits", "3G Marketing","Services for UMTS” Earlier Tomi Ahonen has set up & website: www.tomiahonen.com run Nokia’s 3G Business e-mail: tomi@tomiahonen.com Consultancy. Previously he worked for 3 operators where he blog: www.7thMassMedia.com created the world’s first fixed- twitter: @tomiahonen mobile service bundle and set a• Tomis new book "Mobile as 7th of the Mass Media" world record for taking market share from the incumbent Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Tomi Ahonen eBooks eBooks only via tomiahonen.com Pearls Vol 2: Mobile Social Networking Foreword by Mark Curtis, CEO of Flirtomatic, 171 pages, eBook format only, April 2009 - Cost only 9.99 Euro Tomis second volume of "Pearls", has 50 case studies of real world services around topics of mobile social networking and digital communities covering all biggest stories including Mixi, Mobage, Flirtomatic, Itsmy, Qik, Twitter, Cyworld, Habbo, Mogi, Tohato, MTV, i-Report etc. Pearls Vol 1: Mobile Advertising Foreword by Russell Buckley, SVP Admob, Chairman Mobile Marketing Association 171 pages, eBook format only, January 2009 - Cost only 9.99 Euro Launching an eBook series of Tomis "Pearls", this first volume has 50 case studies of real world services around topics of mobile advertising and marketing from 19 countries including location-based, coupons, viral, advergaming etcCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Tomi Ahonen eBooks eBooks only via tomiahonen.com Tomi Ahonen Almanac 2009 171 pages, eBook format only, February 2009 - Cost only 9.99 Euro Comprehensive industry review and almanac with 70 tables, charts and diagrams, covering all major aspects of the mobile telecoms industry from handsets to services, from customers to networks, from SMS text messaging to content from mobile internet to mobile advertising."Whenever I need a stat, Tomi seems to have it, so Id highly recommend this." - Russell Buckley, MD Admob Europe, Chairman Mobile Marketing Association"Speaking of statistics, Tomi Ahonen has put together the Tomi Ahonen Almanac 2009 as aneBook for mobile nuts. In it, you can quickly find out the mobile penetration of say, Thailand,or that 51% of the Earths population has at least one cellphone, and one in 8 mobilesubscribers usually walks around with 2 phones in their pockets!" - Ricky "The Guru" Cadden at Symbian Guru"Tomi Ahonen is the king of mobile statistics and knows more about the mobile space thanany one I know" - Paul Poutanen founder and President of Mob4hire"If youre interested in mobile statistics, you really need to pick up a copy of Tomi AhonensAlmanac 2009. The Almanac is full of hard to find information." - WAP Review Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Tomi Ahonen six hardcover books all six hardcover books are available at Amazon Mobile as 7th of the Mass Media, 2008 explains the media opportunities in mobile from music and gaming to TV and social networking and even internet and adertising. 322 pages. Digital Korea, 2007 with Jim OReilly is case study in digital convergence from the most advanced information society of South Korea. covers internet, TV, mobile, ecash, egoverment, robotics, telematics, virtual reality etc 282 pages. Communities Dominate Brands, 2005 with Alan Moore first business book on social networking 280 pages. 3G Marketing, 2004, with Timo Kasper & Sara Melkko is marketing handbook for mobile operators M-Profits 2002 is only comphrenensive business book for mobile, 360 p Services for UMTS, 2002, with Joe Barrett was first services and applications book for 3G, 373 pagesCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Selected TomiAhonen Workshops• Changing Customer Needs in Mobile Most requested workshop currently, includes “steps” to addiction, “split” personalities, time to change..• Mobile as 7th Mass Media Tomis latest workshop discussing media convergence and unique aspects of mobile. Also adopted for Oxford Univ.• Social Networking / Mobile Digital Communities based on his book Communities Dominate Brands, may be run with SMLXL. Adopted for Oxford U.• New Mobile Service Creation From ideas to money-making, for mobile and fixed, for operators, vendors, content partners etc, includes 6 M’s and Early 8• Business of Mobile Telecoms (2G, 2.5G, 3G) Adopted for Oxford U• 3G TV covering video and TV convergence with mobile. Adopted for Oxford U• Mobile Marketing and Advertising featuring "Engagement Marketing"• Segmentation and Customer Understanding may be run with Xtract• Launch Marketing for 2.5G and 3G also adopted for Oxford University• MVNO, Revenue Sharing & Partnerships can include building a model• Forecasting and Business Modelling in Telecoms Popular workshop• Competitiveness in Telecoms Workshop form or competition simulation:• Workshops are very cost-effective ! Write tomi@tomiahonen.com for more.Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Tomi Thought Pieces & White Papers• TomiAhonen Thoughts Mobile in Developing World, October 2009• TomiAhonen Thoughts Evolution of Mobile Phone, June 2009• TomiAhonen Thoughts Mobile Social Networking, April 2009• TomiAhonen Thoughts Mobile Internet, February 2009• TomiAhonen Thoughts Mobile Industry Size 2009, January 2009• TomiAhonen Thoughts Mobile 7th Mass Media, September 2008• TomiAhonen Thoughts Mobile Customers, August 2008• TomiAhonen Thoughts Mobile Advertising, April 2008• TomiAhonen Thoughts Mobile TV, December 2007• TomiAhonen Thoughts SMS Text Messaging, October 2007• TomiAhonen Thoughts Mobile Communities, November 2006• TomiAhonen Thougths on MVNOs, June 2006• SMLXL White Paper 7th Mass Media, June 2007*• SMLXL White Paper Pop Idol, June 2006*• * Co-authored Tomi Ahonen with Alan Moore CEO of SMLXL• Write to tomi@tomiahonen.com for your free copy of any of the above Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Recommended Books• Mobile as 7th of the Mass Media, Tomi T Ahonen, 2008• Communities Dominate Brands Ahonen & Moore, 2005• Mobile Advertising, Sharma, Herzog & Melfi, 2008• Digital Korea, Ahonen & OReilly, 2007• Mobile Marketing Handbook, Kim Dushinski, 2009• Mobile Internet for Dummies, OFarrell, Levine, Algroy, Pearce & Appelquist, 2008• Wireless Broadband, Fotheringham & Sharma, 2008• Mobile Web 2.0, Jaokar & Fish, 2006• Distraction, Mark Curtis, 2005• M-Profits, Tomi T Ahonen, 2002• Next Generation Wireless Apps, Paul Golding, 2004• 3G Marketing, Ahonen, Kasper & Melkko, 2004• Mobile Strategy, Tom Weiss, 2006• ...And of course The Dilbert Future by Scott Adams..Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Context of First 4 Billion?• 480 M daily circulation of all newspapers• 800 M registered automobiles• 900 M total cable/satellite TV subscribers• 1.1 B All types of PCs in use incl laptops, netbooks• 1.2 B total fixed landlines• 1.4 B total internet users• 1.5 B total TV sets in use• 1.7 B total unique holders of credit cards• 2.1 B total unique holders of banking accounts• 3.9 B total FM radios in use• But 4 B mobile phone subscriptions globally...Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Mobile Subscribers, Phones in Use and Unique Owners 4 B Subs, 3.4 B phones, 3.1 B Uniques4.5 43.5 3 Total Subscribers2.5 Phones in Use 2 Unique Owners1.5 10.5 0 98 99 00 01 02 03 04 05 06 07 08 19 19 20 20 20 20 20 20 20 20 20 Source: Tomi Ahonen Amanac 2009 - sample pages at: www.tomiahonen.com Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

The 7 Mass Media1st mass medium Print 1500: books, newspapers, magazines2nd medium Recordings 1890s: music, games, movies3rd medium Cinema 1910s4th medium Radio 1920s5th medium TV 1950s6th medium Internet 1995s7th medium Mobile 2000s Source: Ahonen book Mobile as 7th of the Mass Media, 2008Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Inputs Compared• The basic desktop PC in the 1990s had only two inputs: the 101 key keyboard and the mouse• The modern top-end smartphone has up to seven distinct inputs: a keypad, touch-screen, camera (including video), 2D barcode scanner, microphone, motion sensor, and network input ie GPS positioning• Better yet, mobile is designed to be operated by one hand!Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Dont think its only mobile• In the industrialized world, It will be a Multimedia, multi-platform environment• But the (smart)phone is the preferred media• And mobile will be present when we consume other media Source: book Communities Dominate Brands Ahonen & Moore 2005 Pearls: Real Mobile Services collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Mobile Has 7 Unique Benefits1. Mobile is first personal mass medium2. Permanently Connected3. Always Carried4. Built-in Payment Channel5. Available at Creative Impulse6. Has Most Accurate Audience Info7. Captures Social Context of ConsumptionSource: Tomi Ahonen bookMobile as 7th of the Mass Media, 2008Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Our Ten Needs served by phone1 - Communicate (1979 - Japan)2 - Consume / Media (1998 - Finland)3 - Charging / Payments (1999 - Philippines)4 - Commercials / Ads (2000 - Finland)5 - Create / Cameraphone (2001 - Japan)6 - Community (2003 - S Korea)7 - Cool / Fashion (2006 - Japan)8 - (Remote) Control / Robots (2007 - S Korea)9 - Context / Beyond Reality (2008 - UK)10 - Cyber / Now Plants (2009 - Japan) Pearls: Real Mobile ServicesSource: TomiAhonen Consulting January 2007 collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

What is the Six Ms• It is a comprehensive tool to build billable value to mobile services• It shows all areas where any service might be enhanced to deliver billable value• It works with any digital services, existing or hypothetical• It can also be used as a test - if a service cannot benefit from the Six Ms, that service will not bring much satisfaction to users on mobile phones• The Six Ms is the mobile service development tool by Tomi T Ahonen, with Joe Barrett of Nokia and Paul Golding of Motorola, referenced in over a dozen books and used by most of the industry giantsCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Carbon Diem• Location-Based mobile service that tracks how your mobile phone moves.• If it moves at walking speeds, you are walking and not creating a carbon footprint. Same for bicycling.• If you move at the speed of traffic, youre in a car or taxi, and your carbon footprint is charged.• It knows if the travel pattern is stop-and-go on bus routes or train routes, and charges you less as you share the costs travelling by public transportation Pearls: Real Mobile Services Source: Springwise 13 Oct 2008 collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Your Flower says: I Need Water..• Now AgriHouse in Japan offers the latest in communications beyond the human race - your houseplants! A device attached to the plant will send SMS to you when the plant needs to be watered Source: Cellular News 1 June 2009 Pearls: Real Mobile Services collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

The Six M’s• First M: MOVEMENT, escaping the fixed place• Second M: MOMENT, expanding the concept of time• Third M: ME, expressing oneself and personalising the phoneCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Mobile Love Detector !• Yes, weve had the mobile lie detector for some years now, but the latest innovation from South Korea..• The Love Detector !• KTF has launched a service that measures voice patterns and gives an on-screen measure of how much affection (and how honestly) the person is talking• Also summary data can be provided after a discussion via SMS Source: Forum Oxford 15 Feb 2008 Pearls: Real Mobile Services collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

The Six M’s• First M: MOVEMENT, escaping the fixed place• Second M: MOMENT, expanding the concept of time• Third M: ME, expressing oneself and personalising the phone• Fourth M: MULTI-USER, extending ones self to ones communityCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Mood Music• More music formats to 7th mass media: Mood music?• Dada from Italy now with 12 M users across 18 countries, offers “how do you feel right now” type of text-based messages and updates like on Facebook and Twitter, with a song of mood music.• How do you feel right now? Your friends understand Source: Netsize Guide 2009 Pearls: Real Mobile Services collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

The Six M’s• First M: MOVEMENT, escaping the fixed place• Second M: MOMENT, expanding the concept of time• Third M: ME, expressing oneself and personalisting the phone• Fourth M: MULTI-USER, extending ones self to ones community• Fifth M: MONEY, expending financial resourcesCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

M-Books $435 M in Japan• In Japan m-Books worth 435 million dollars (40B Yen) in 2008 says Impress R&D. Contrast with e- Books worth 67 M dollars.• In 2007 reveal 5 out of 10 best- selling printed books in Japan were originally mobile books• M-books written often on phones, by young authors, using text messaging grammar, spelling & style (C U L8R "see you later")• Best m-books are released in print versions, even made to movies Sources: TMC Net 9 July 2009, Ahonen Pearls: Real Mobile Services book Mobile as 7th of the Mass Media 2008 collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

The Six M’s• First M: MOVEMENT, escaping the fixed place• Second M: MOMENT, expanding the concept of time• Third M: ME, expressing oneself and personalising the phone• Fourth M: MULTI-USER, extending ones self to ones community• Fifth M: MONEY, expending financial resources• Sixth M: MACHINES, empowering devices, gadgets and automation3G Strategy ConsultingCopyright © Tomi T Ahonen 2010 www.tomiahonen.com

Layar Augmented Reality Browser• Layar had released the worlds first augmented reality browser, for the mobile phone. It uses real-time location information and positions itself, then super- impoises virtual reality information onto the live image seen on the cameraphone viewfinder• Truly magical! Like science fiction, today... Source: Layar June 2009 Pearls: Real Mobile Services collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Adding value through the 6 M’s Movement Me Moment This is how Multi-user Money you build billable value Machines Pearls: Real Mobile Services collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Planet has 6.7 B people• So if it is not the "next 2.7B mobile subscribers"• ...Then Tomi is suggesting 8 B mobile subscribers• World, total world population? to reach 120% per- capita subscriptions to mobile?• Africa, India, Latin America to reach over 100% ?• Literacy ?• Electricity ?• Extreme poverty ?• Is this viable ?Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Some Developing World Markets..• Ukraine is at 140% mobile subscriptions per capita• Russia 130%• Chile at 120%• Argentina 110%• Malaysia 100%, Colombia 100%, South Africa 100%• All of these growing at 5% - 12% per yearCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Some Developing World Markets..• Ukraine is at 140% mobile subscriptions per capita• Russia 130%• Chile at 120%• Argentina 110%• Malaysia 100%, Colombia 100%, South Africa 100%• All of these growing at 5% - 12% per year• Other "BRICs" - Brazil 80%, China 60%, India 40%• Other biggest countries with over 100M population by size: Indonesia 60%, Pakistan 60%, Bangladesh 30% Nigeria 40%, Mexico 80%• All of these growing at 15% - 20% per yearCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

120% penetration = dual phones• It means two subscriptions for most employed people• Many who have two subscriptions, will have two phones• That means users with two hands, two phones, two networks, dual usage• That means promiscuous behavior, no more absolute loyalty to just one network• Also big market for dual SIM card phonesCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Literacy impacts?• Opportunities for the youth, who go to school, to get jobs due to their literacy, to help read and write text messages for their parents, uncles and aunts, grandparents etc• Buying a simple ringing tone, and going through phone menu to install it, is too much to ask an illiterate person• A banking service on SMS has to be ultra-simple• Printed user guides for phones are pretty useless in illiterate markets, phone makers install user guides as videos permanently encoded onto the phonesCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Effect of Replacement Cycle• Most do not understand the power of the replacement cycle• Mobile phone average replacement cycle globally is under 18 months. Compare to 3.5 years for average personal computer• Next years superphone, the next gen iPhone or super-Blackberry or N-series or Samsung or Android• Will be given to teenagers as the hand-me-down phone two years later• And will be passed on to 9 year olds two years after that. Yes, phones more powerful than best today, will be toys for 9 year olds in 2013....Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Second Hand Phones..• And the developing world? Will increasingly see advanced featurephones and smartphones and 3G phones, shipped as second hand phones to Africa, South America and developing parts of Asia• There will be a thriving smartphone and powerful featurephone market in Africa for example, but the average age of popular smartphones will be 3 years older generations than currently in the industrialized world, very strongly skewing to Nokia and Symbian, with Blackberry the only viable second optionCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Digital Divide / Only Mobile• The next 4 billion will NOT be connected to the legacy sixth mass media internet, on personal computers, laptops, notebooks or even netbooks• The mass market in the developing world will connect to the internet on their phones, not smartphones. These are featurephones and basic WAP browsers• If you build services for this market, designed for use on WAP, SMS, MMS, you will be successful• But the emerging middle class want netbooks, and will be big consumers of smartphones• The wealthy class will have best Apples and Lenovos and broadband - and latest 3G smartphonesCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Next 4 B will be addicted to SMS• I cannot stress this enough• SMS is the only mobile service, proven to be addictive, in university studies conducted around the world, from Belgium to Australia• SMS was worth 130 Billion dollars in 2008. User base grew 20%. SMS traffic grew 50% SMS revenues grew 25%• People prefer using SMS to making phone calls, is a global trend, proven from New Zealand to the USA• The biggest data opportunity for the next 4 Billion is SMS, basic person-to-person, and premium SMSCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Some Glimpses Into Near Future• Finland became first country to eliminate public payphones• Over 60% of Finnish homes have abandoned landline phone• And mobile voice? Lightspeed Research found that in 2009 already 13% of the planet mobile phone users do not originate voice calls - SMS will cannibalize voice! - dont call it a mobile phoneCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Some Glimpses Into Near Future• 46% of bank accounts in Kenya are mobile banking• Over 50% of airline check-in on Finnair is mobile• Spain SMS authorization contractually binding• Estonia to have first national elections via mobile• Lightspeed Research found 67% of UK citizens sleep with phone, and two out of three actually keep the phone on and connected - to receive SMS or calls at night. Only 14% switch the phone to silent. 53% will receive communications while asleepCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

And the biggest media opportunity• ...is NOT apps stores, is BY FAR bigger• It is also NOT putting the "real internet" onto phones• and it is not "mobile TV"• It is not even browsing on a phone• The biggest media opportunity on the planet, for mobile for the next decade is...Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

And the biggest media opportunity• ...is NOT apps stores, is BY FAR bigger• It is also NOT putting the "real internet" onto phones• and it is not "mobile TV"• It is not even browsing on a phone• The biggest media opportunity on the planet, for mobile for the next decade is...• ...MMS !!!!!!!• Yes, picture messages and short MMS video clips• In particular it is a compelling advertising platformCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

BMW Snow Tyres via MMS• BMW ran a very precisely targeted and timed MMS campaign to sell new car buyers snow tyres.• Target: those who bought a BMW in Germany between spring and autumn (when snow tyres are not required).• Timing: the MMS campaign went out on the first day of snowfall• Personalization: Each BMW owner got customized ad with their car and color.• Engagement: customers could link back and check different tyres and wheels.• Result: 30% conversion rate! Pearls: Real Mobile Services Source: MobiAd News 17 Sept 2008 collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

BMW Snow Tyres via MMS• BMW ran a very precisely targeted and timed MMS campaign to sell new car buyers snow tyres.• Cost of tyres $700 Cost of tyres & rims $2500. Average $1300• Total sales of BMW in summer 2008: 297,000 Those sold to hire/fleet: 180,000 Total customers: 117,000 received MMS• Cost of the MMS air-time approx $60,000 and cost of creating campaign another $60,000, total costs $120,000:• 30% response rate = 35,000 customers at $1300 each = BMW made $45,500,000• average return on investment $378 per MMS. Sources: Open Gardens 12 Dec 2008 and Forum Oxford 2008 Pearls: Real Mobile Services collected by Tomi T AhonenCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Join the free expert community of over 2,000 with over 40 of mobile authors and 16 of the 20 best-read bloggers in mobile www.ForumOxford.com First time registration, you need enrollment key. Use the word: "forumoxford"Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

To Follow Tomis Thoughts..• Easiest - Twitter Feed is @tomiahonen• Tomis regular commentary on the mobile industry including tons of his "Pearls", read his blog at www.7thmassmedia.com• For his longer analytical pieces on digital convergence, marketing, media, technology and mobile, his blog with Alan Moore at www.communities-dominate.blogs.com Tomi is on Facebook and Linked In as well And he is a moderator at Forum Oxford All links, all books, visibility etc, is at his company website www.tomiahonen.comCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Started with a joke about SMS• First 4 Billion took 30 years, made mobile the widest reaching technology on the planet• Mobile is the 7th mass medium, it has 7 unique benefits, that cannot be replicated by older media• Building services for mobile, use 6 Ms• Next 4 Billion come from the developing world, their mobile opportunities will be radically different from what we now knowCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Shift of Mobile Phone Installed Base Installed Base of Mobile Phones by Generation 100% 90% 80% 70% 3.5G 60% 3G 50% 2.5G 40% 2G 30% 1G 20% 10% 0% 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008Source: Tomi Ahonen Amanac 2009 - for sample pages and more facts: www.tomiahonen.comCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Regional Split of Mobile Media Income Mobile Media Markets Regionally by Revenue 35 30 25 20 15 10 5 0 ed ng a da st t ica st es r ic Ea Ea nc pi na er W Af lo va Ca Am pe e ve pe dl ad ro de id & ro tin Eu AC M Eu A ia La US As APSource: Tomi Ahonen Amanac 2009 - for sample pages and more facts: www.tomiahonen.comCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Compare 7 Mass MediaPrint Static page No inputsRecordings Depends on player dozen controlsCinema Giant screen/sound No inputsRadio Sound only dozen controlsTV Medium screen/sound dozen controlsInternet Medium screen/sound keyboard, mouseMobile Small screen/sound keypad, touch, vibration microphone, camera, 2D barcode, motion, network inputCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Tomi T Ahonen, Author & Consultant Competitiveness, Business Case, Marketing, and Profitability "Service creation and marketing will be key to 3G," Ahonen said. Total Telecom 12 October 2000• Provides workshops, training and consulting in how to make money with mobile adn converged services.• The worlds most prolific new mobile service evangelist, has introduced over 1,000 new service concepts at public conferences; his books include 500 service ideas.• Quoted in over 300 press stories in a dozen languages; keynotes at over 200 major conferences on 6 continents; his daily blog is syndicated on CNBC, NY Times, etc• Lectures at Oxford University on 3G and Convergence• Available as a motivational speaker in telecoms marketing, sales, product development and innovation.• Read his books "Digital Korea", "Communities Dominate Brands", “m-Profits", "3G Marketing","Services for UMTS” Earlier Tomi Ahonen has set up & website: www.tomiahonen.com run Nokia’s 3G Business e-mail: tomi@tomiahonen.com Consultancy. Previously he worked for 3 operators where he blog: www.7thMassMedia.com created the world’s first fixed- twitter: @tomiahonen mobile service bundle and set a• Tomis new book "Mobile as 7th of the Mass Media" world record for taking market share from the incumbent Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Tomi Ahonen eBooks eBooks only via tomiahonen.com Pearls Vol 2: Mobile Social Networking Foreword by Mark Curtis, CEO of Flirtomatic, 171 pages, eBook format only, April 2009 - Cost only 9.99 Euro Tomis second volume of "Pearls", has 50 case studies of real world services around topics of mobile social networking and digital communities covering all biggest stories including Mixi, Mobage, Flirtomatic, Itsmy, Qik, Twitter, Cyworld, Habbo, Mogi, Tohato, MTV, i-Report etc. Pearls Vol 1: Mobile Advertising Foreword by Russell Buckley, SVP Admob, Chairman Mobile Marketing Association 171 pages, eBook format only, January 2009 - Cost only 9.99 Euro Launching an eBook series of Tomis "Pearls", this first volume has 50 case studies of real world services around topics of mobile advertising and marketing from 19 countries including location-based, coupons, viral, advergaming etcCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Tomi Ahonen eBooks eBooks only via tomiahonen.com Tomi Ahonen Almanac 2009 171 pages, eBook format only, February 2009 - Cost only 9.99 Euro Comprehensive industry review and almanac with 70 tables, charts and diagrams, covering all major aspects of the mobile telecoms industry from handsets to services, from customers to networks, from SMS text messaging to content from mobile internet to mobile advertising.Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Tomi Ahonen six hardcover books all are available at Amazon Mobile as 7th of the Mass Media, 2008 explains the media opportunities in mobile from music and gaming to TV and social networking and even internet and adertising. 322 pages. Digital Korea, 2007 with Jim OReilly is case study in digital convergence from the most advanced information society of South Korea. covers internet, TV, mobile, ecash, egoverment, robotics, telematics, virtual reality etc 282 pages. Communities Dominate Brands, 2005 with Alan Moore first business book on social networking 280 pages. 3G Marketing, 2004, with Timo Kasper & Sara Melkko is marketing handbook for mobile operators M-Profits 2002 is only comphrenensive business book for mobile, 360 p Services for UMTS, 2002, with Joe Barrett was first services and applications book for 3G, 373 pagesCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Selected TomiAhonen Workshops• Changing Customer Needs in Mobile Most requested workshop currently, includes “steps” to addiction, “split” personalities, time to change..• Mobile as 7th Mass Media Tomis latest workshop discussing media convergence and unique aspects of mobile. Also adopted for Oxford Univ.• Social Networking / Mobile Digital Communities based on his book Communities Dominate Brands, may be run with SMLXL. Adopted for Oxford U.• New Mobile Service Creation From ideas to money-making, for mobile and fixed, for operators, vendors, content partners etc, includes 6 M’s and Early 8• Business of Mobile Telecoms (2G, 2.5G, 3G) Adopted for Oxford U• 3G TV covering video and TV convergence with mobile. Adopted for Oxford U• Mobile Marketing and Advertising featuring "Engagement Marketing"• Segmentation and Customer Understanding may be run with Xtract• Launch Marketing for 2.5G and 3G also adopted for Oxford University• MVNO, Revenue Sharing & Partnerships can include building a model• Forecasting and Business Modelling in Telecoms Popular workshop• Competitiveness in Telecoms Workshop form or competition simulation:• Workshops are very cost-effective ! Write tomi@tomiahonen.com for more.Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Recommended Books• Mobile as 7th of the Mass Media, Tomi T Ahonen, 2008• Communities Dominate Brands Ahonen & Moore, 2005• Mobile Advertising, Sharma, Herzog & Melfi, 2008• Digital Korea, Ahonen & OReilly, 2007• Mobile Marketing Handbook, Kim Dushinski, 2008• Mobile Internet for Dummies, OFarrell, Levine, Algroy, Pearce & Appelquist, 2008• Wireless Broadband, Fotheringham & Sharma, 2008• Mobile Web 2.0, Jaokar & Fish, 2006• Distraction, Mark Curtis, 2005• M-Profits, Tomi T Ahonen, 2002• Next Generation Wireless Apps, Paul Golding, 2004• 3G Marketing, Ahonen, Kasper & Melkko, 2004• Mobile Strategy, Tom Weiss, 2006• ...And of course The Dilbert Future by Scott Adams..Copyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

Tomi Thought Pieces & White PapersTomiAhonen Thoughts Mobile Internet, February 2009TomiAhonen Thoughts Mobile Industry in 2009, January 2009TomiAhonen Thoughts Mobile Customers, August 2008TomiAhonen Thoughts Mobile Advertising, April 2008TomiAhonen Thoughts Mobile TV, December 2007TomiAhonen Thoughts SMS Text Messaging, October 2007TomiAhonen Thoughts Mobile 7th Mass Media, December 2006TomiAhonen Thoughts Mobile Communities, November 2006TomiAhonen Thougths on MVNOs, June 2006SMLXL White Paper 7th Mass Media, June 2007*SMLXL White Paper Pop Idol, June 2006** Co-authored Tomi Ahonen with Alan Moore CEO of SMLXLWrite to tomi@tomiahonen.com for your free copy of any of the aboveCopyright © Tomi T Ahonen 2010 www.tomiahonen.com 3G Strategy Consulting

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Tomi Ahonen

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