Slideshare Web Viewer Displays     Sans-Serif Incorrectly          Mark Tabladillo Ph.D.            March 31, 2013
Background• On February 16, 2013 I reported to Slideshare technical support that  the sans-serif display on the web was no...
Response• I decided to keep a presentation which will not only be proof, but the  place that I will send people who see my...
Even More• These slides were produced using the following technology:   • Windows 8 x64   • Internet Explorer 10.0.9200.16...
On Ticket Closing• You will discover technical support people closing tickets quickly• A primary motivator is to improve t...
Slideshare web viewer displays sans serif incorrectly
Slideshare web viewer displays sans serif incorrectly
Slideshare web viewer displays sans serif incorrectly
Slideshare web viewer displays sans serif incorrectly
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Slideshare web viewer displays sans serif incorrectly

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Slideshare technical support was unable to discover an obvious problem: sans-serif fonts do not uniformly display correctly in the web browser. This presentation provides several exhibits documenting the problem. Also, the deck ends with a discussion of the relationship you have as a content provider for Slideshare.

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Slideshare web viewer displays sans serif incorrectly

  1. 1. Slideshare Web Viewer Displays Sans-Serif Incorrectly Mark Tabladillo Ph.D. March 31, 2013
  2. 2. Background• On February 16, 2013 I reported to Slideshare technical support that the sans-serif display on the web was not showing sans-serif fonts correctly • I see this problem all the time• Someone from SlideShare replied on February 20, 2013 asking for proof that it was broken – I could not reply because I was traveling • “I do not initially see any characters displaying serifs. So that I can better assist you, can you provide me with specific slide numbers that are displaying serifs on your font?”• On February 22, 2013 they closed the ticket 
  3. 3. Response• I decided to keep a presentation which will not only be proof, but the place that I will send people who see my presentations• This presentation is in a sans-serif font, so if this presentation also displays incorrectly, don’t be surprised• This presentation has five exhibits, all screenshots of presentations uploaded in 2013 which have a font display problem• If you have similar problems: • Open a ticket with SlideShare technical support, and include a link to this presentation as your proof
  4. 4. Even More• These slides were produced using the following technology: • Windows 8 x64 • Internet Explorer 10.0.9200.16519 • Firefox 19.0.2
  5. 5. On Ticket Closing• You will discover technical support people closing tickets quickly• A primary motivator is to improve their own turnaround statistics (measuring their effectiveness)• Remember: as a content provider, you are doing Slideshare a favor in helping increase their social network effectiveness metrics
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