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Contacts Count - Conversation with Lynne Waymon
 

Contacts Count - Conversation with Lynne Waymon

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Mark Sylvester, CEO of introNetworks and Author Lynne Waymon discuss her book Contacts Count - The 8 Networking Competencies

Mark Sylvester, CEO of introNetworks and Author Lynne Waymon discuss her book Contacts Count - The 8 Networking Competencies

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    Contacts Count - Conversation with Lynne Waymon Contacts Count - Conversation with Lynne Waymon Presentation Transcript

    • introNetworks Webinar Series
      The 8 Networking Competencies: Skills for Building Face-to-Face Relationships That Support On-line Networks
      Conversation with author
      Lynne Waymon
      Tuesday, 12/1, 9am Pacific
      Sponsored by introNetworks
      ‘We transform businesses with smart social networks’
    • Chat Live with us on Twitter
      Have a Twitter Account?
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      Tweetchat.com
      • Login using your Twitter account
      • Join the #introchat room
      • Or use the hashtag
      • #introchat
      Ask Questions
      • Chat with others
      • We will monitor this room live during the webinar
    • Today’s Conversation
      The 8 Networking Competencies:
      Skills for Building Face-to-Face Relationships That Support Online Networks
    • OUR GUEST
      • Lynne Waymon
      • CEO, Co-Founder, Contacts Count
      • Author, “Make Your Contacts Count”
      • Management Consultant since 1990 Professional Coach and Corporate Trainer
      • Clients include; Deloitte Financial Advisory Services, Kraft Foods, DuPont, PricewaterhouseCoopers, Booz Allen, Corning, Raytheon, Lockheed Martin, Northrop Grumman
      • Mark Sylvester
      • CEO and Co-Founder of introNetworks, creators of smart social networks for clients’ employees, customers, prospects and partners
      • Built first network for TED Conference in 2003
      • Original founder of Wavefront Technologies, creators of Maya
      Lynne Waymon
      @ContactsCount
      MODERATOR
      Mark Sylvester
      @marksylvester
    • Why create a personal strategy for developing social capital?
      Successful managers network 70% more than their lesssuccessful counterparts(Academy of Management Journal)
      Employees with vast digital networksare 7% more productive; employeeswith rich personal networks are 30% more productive(Alex Pentland, HBR)
      The formal structures of companies . . . don’t explain how most of their real day-to-day work gets done (The McKinsey Quarterly)
      One of the 4 key leadership roles is relationship/network builder(The Conference Board)
    • Capitalize on Style
      1
      Appreciating how personality (introversion, extroversion, communication styles, shyness) & mindset (previous learnings, attitudes, misconceptions) affect the ability to build relationships
      Lynne Waymon
      @ContactsCount
      Mark Sylvester
      @marksylvester
    • Take the Strategic Approach
      2
      Targeting specific organizational & career outcomes (macro) and agenda-building for specific networking events & encounters (micro).
      Lynne Waymon
      @ContactsCount
      Mark Sylvester
      @marksylvester
    • Envision The Ideal Network
      3
      Identifying WorkNet, OrgNet, ProNet, LifeNet contacts & appreciating the benefits, challenges, & leveraging opportunities faced in developing each of them.
      Lynne Waymon
      @ContactsCount
      Mark Sylvester
      @marksylvester
    • Develop Relationships
      4
      Seeing relationship development in 6 stages & managing the trust-building process by teaching character & competence.
      Lynne Waymon
      @ContactsCount
      Mark Sylvester
      @marksylvester
    • Increase Social Accumen
      5
      Becoming more comfortable, confident, and professional by mastering relationship rituals.
      Lynne Waymon
      @ContactsCount
      Mark Sylvester
      @marksylvester
    • Showcase Expertise
      6
      Using examples & stories to teach contacts about expertise, experience, talents, & interests
      Lynne Waymon
      @ContactsCount
      Mark Sylvester
      @marksylvester
    • Assess Opportunities
      7
      Choosing optimum networking opportunities & making participation pay off.
      Lynne Waymon
      @ContactsCount
      Mark Sylvester
      @marksylvester
    • Deliver Value
      8
      Contributing to the organization’s networking culture & capitalizing on networking to affect the bottom line.
      Lynne Waymon
      @ContactsCount
      Mark Sylvester
      @marksylvester
    • Stages of Relationship Building
      Accidents
    • Improved Networking Competency Means You’ll…
    • A word from intronetworksTake a Testdrive todayintronetworks.com
    • Thanks For Participating
      To connect with our guest
      Lynne Waymon @ContactsCount
      www.ContactsCount.com
      Multi-Rater, Group, and Individual Assessments To measure your skill level, or that of your employees before and after training
      Train the Trainer Certification Workshops
      April 21-23, 2010, Kansas City, Oct 20-22, 2010, Wash DC
      To connect with our host
      Mark Sylvester @marksylvester / @intronetworks
      www.introNetworks.com
      Webinar Replay – available at intronetworks.com/webinars.aspx
    • Dec 16th
      9am
      December Webinar
      Special GuestCorbin Ball
      “Strategic Tips to Make YourNext Event More Social”
      Sponsored by
    • The 8 Networking Competencies
      1
      2
      3
      4
      Capitalize on Style
      Take a Strategic Approach
      Envision the Ideal Network
      Develop Relationships
      Appreciating how personality (introversion, extroversion, communication styles, shyness) & mindset (previous learnings, attitudes, misconceptions) affect the ability to build relationships.
      Targeting specific organizational & career outcomes (macro) and agenda-building for specific networking events & encounters (micro).
      Identifying WorkNet, OrgNet, ProNet, LifeNet contacts & appreciating the benefits, challenges, & leveraging opportunities faced in developing each of them.
      Seeing relationship development in 6 stages & managing the trust-building process by teaching character & competence.
      Be able to:
      Be able to:
      Be able to:
      Be able to:
      • Identify personal style
      • Clarify attitudes toward networking
      • Re-frame networking as teaching & giving
      • Adopt leading-edge beliefs about the critical role of networking in the marketplace
      • Make informed choices about how to focus attention, time, & money
      • Adapt and apply the tools of networking to
      • Get on board quickly
      • Get the job done
      • Get behind organizational initiatives
      • Get the business
      • Get the most out of meetings & conferences
      • Get ahead
      • Plan agendas to achieve maximum value from events/encounters
      • Correctly locate any contact in the appropriate Net
      • Map WorkNet & OrgNet contacts
      • Use criteria to evaluate relationships & sort them into categories, such as Start/Rev Up, Enrich, & Repair
      • Plan structured next-step conversations
      • Leverage opportunities from one Net to another
      • Use criteria to determine the stage of any relationship
      • Survey & evaluate options for demonstrating character & competence
      • Know how trust is broken & how to re-establish it
      • Determine what to teach and learn if you want more of a relationship
      • Initiate & manage the 6 follow-through conversations
      © www.ContactsCount.com
    • The 8 Networking Competencies
      5
      6
      7
      8
      Increase Social Acumen
      Showcase Expertise
      Assess Opportunities
      Deliver Value
      Becoming more comfortable, confident, and professional by mastering relationship rituals.
      Using examples & stories to teach contacts about expertise, experience, talents, & interests.
      Choosing optimum networking opportunities & making participation pay off.
      Contributing to the organization’s networking culture & capitalizing on networking to affect the bottom line.
      Be able to:
      Be able to:
      Be able to:
      Be able to:
      • Make your name memorable
      • Learn names using specific techniques
      • Deal with forgotten names in a way that builds the relationship
      • Know the best times to exchange business cards & how to use them to create a connection
      • Easily join groups of people who are already talking
      • Use specific methods to end conversations with the future in mind
      • Handle awkward moments
      • Answer “What do you do?” in a way that makes expertise visible & memorable
      • Call to mind, identify, & research events & successes that teach organizational, team, or individual capabilities
      • Use guidelines to construct & edit stories that highlight what you want to teach
      • Recognize storytelling opportunities
      • Deliver stories in a way that increases personal & organizational visibility
      • Ask questions designed to learn about others & develop relationships
      • Listen generously with a bias toward action
      • Be alert for opportunities to connect your contacts & provide access to resources, talent, opportunities
      • Up the ROI by bringing back business intelligence from conferences & meetings
      • Encourage & support (model and mentor) a networking culture throughout the organization
      • Analyze & select networking arenas to reflect your goals
      • Decide if a specific group meets your needs
      • Outline participation & plan how to get the most from time & money spent
      • Decide when to discontinue involvement in a group
      • Create a customized group to generate referrals & find resources
      • Seek out & plan how to take advantage of internal networking opportunities
      © www.ContactsCount.com