Contacts Count - Conversation with Lynne Waymon
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Contacts Count - Conversation with Lynne Waymon

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Mark Sylvester, CEO of introNetworks and Author Lynne Waymon discuss her book Contacts Count - The 8 Networking Competencies

Mark Sylvester, CEO of introNetworks and Author Lynne Waymon discuss her book Contacts Count - The 8 Networking Competencies

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Contacts Count - Conversation with Lynne Waymon Contacts Count - Conversation with Lynne Waymon Presentation Transcript

  • introNetworks Webinar Series
    The 8 Networking Competencies: Skills for Building Face-to-Face Relationships That Support On-line Networks
    Conversation with author
    Lynne Waymon
    Tuesday, 12/1, 9am Pacific
    Sponsored by introNetworks
    ‘We transform businesses with smart social networks’
  • Chat Live with us on Twitter
    Have a Twitter Account?
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    • If not, create one at Twitter.com, it takes 2 minutes, we’ll wait…
    Tweetchat.com
    • Login using your Twitter account
    • Join the #introchat room
    • Or use the hashtag
    • #introchat
    Ask Questions
    • Chat with others
    • We will monitor this room live during the webinar
  • Today’s Conversation
    The 8 Networking Competencies:
    Skills for Building Face-to-Face Relationships That Support Online Networks
  • OUR GUEST
    • Lynne Waymon
    • CEO, Co-Founder, Contacts Count
    • Author, “Make Your Contacts Count”
    • Management Consultant since 1990 Professional Coach and Corporate Trainer
    • Clients include; Deloitte Financial Advisory Services, Kraft Foods, DuPont, PricewaterhouseCoopers, Booz Allen, Corning, Raytheon, Lockheed Martin, Northrop Grumman
    • Mark Sylvester
    • CEO and Co-Founder of introNetworks, creators of smart social networks for clients’ employees, customers, prospects and partners
    • Built first network for TED Conference in 2003
    • Original founder of Wavefront Technologies, creators of Maya
    Lynne Waymon
    @ContactsCount
    MODERATOR
    Mark Sylvester
    @marksylvester
  • Why create a personal strategy for developing social capital?
    Successful managers network 70% more than their lesssuccessful counterparts(Academy of Management Journal)
    Employees with vast digital networksare 7% more productive; employeeswith rich personal networks are 30% more productive(Alex Pentland, HBR)
    The formal structures of companies . . . don’t explain how most of their real day-to-day work gets done (The McKinsey Quarterly)
    One of the 4 key leadership roles is relationship/network builder(The Conference Board)
  • Capitalize on Style
    1
    Appreciating how personality (introversion, extroversion, communication styles, shyness) & mindset (previous learnings, attitudes, misconceptions) affect the ability to build relationships
    Lynne Waymon
    @ContactsCount
    Mark Sylvester
    @marksylvester
  • Take the Strategic Approach
    2
    Targeting specific organizational & career outcomes (macro) and agenda-building for specific networking events & encounters (micro).
    Lynne Waymon
    @ContactsCount
    Mark Sylvester
    @marksylvester
  • Envision The Ideal Network
    3
    Identifying WorkNet, OrgNet, ProNet, LifeNet contacts & appreciating the benefits, challenges, & leveraging opportunities faced in developing each of them.
    Lynne Waymon
    @ContactsCount
    Mark Sylvester
    @marksylvester
  • Develop Relationships
    4
    Seeing relationship development in 6 stages & managing the trust-building process by teaching character & competence.
    Lynne Waymon
    @ContactsCount
    Mark Sylvester
    @marksylvester
  • Increase Social Accumen
    5
    Becoming more comfortable, confident, and professional by mastering relationship rituals.
    Lynne Waymon
    @ContactsCount
    Mark Sylvester
    @marksylvester
  • Showcase Expertise
    6
    Using examples & stories to teach contacts about expertise, experience, talents, & interests
    Lynne Waymon
    @ContactsCount
    Mark Sylvester
    @marksylvester
  • Assess Opportunities
    7
    Choosing optimum networking opportunities & making participation pay off.
    Lynne Waymon
    @ContactsCount
    Mark Sylvester
    @marksylvester
  • Deliver Value
    8
    Contributing to the organization’s networking culture & capitalizing on networking to affect the bottom line.
    Lynne Waymon
    @ContactsCount
    Mark Sylvester
    @marksylvester
  • Stages of Relationship Building
    Accidents
  • Improved Networking Competency Means You’ll…
  • A word from intronetworksTake a Testdrive todayintronetworks.com
  • Thanks For Participating
    To connect with our guest
    Lynne Waymon @ContactsCount
    www.ContactsCount.com
    Multi-Rater, Group, and Individual Assessments To measure your skill level, or that of your employees before and after training
    Train the Trainer Certification Workshops
    April 21-23, 2010, Kansas City, Oct 20-22, 2010, Wash DC
    To connect with our host
    Mark Sylvester @marksylvester / @intronetworks
    www.introNetworks.com
    Webinar Replay – available at intronetworks.com/webinars.aspx
  • Dec 16th
    9am
    December Webinar
    Special GuestCorbin Ball
    “Strategic Tips to Make YourNext Event More Social”
    Sponsored by
  • The 8 Networking Competencies
    1
    2
    3
    4
    Capitalize on Style
    Take a Strategic Approach
    Envision the Ideal Network
    Develop Relationships
    Appreciating how personality (introversion, extroversion, communication styles, shyness) & mindset (previous learnings, attitudes, misconceptions) affect the ability to build relationships.
    Targeting specific organizational & career outcomes (macro) and agenda-building for specific networking events & encounters (micro).
    Identifying WorkNet, OrgNet, ProNet, LifeNet contacts & appreciating the benefits, challenges, & leveraging opportunities faced in developing each of them.
    Seeing relationship development in 6 stages & managing the trust-building process by teaching character & competence.
    Be able to:
    Be able to:
    Be able to:
    Be able to:
    • Identify personal style
    • Clarify attitudes toward networking
    • Re-frame networking as teaching & giving
    • Adopt leading-edge beliefs about the critical role of networking in the marketplace
    • Make informed choices about how to focus attention, time, & money
    • Adapt and apply the tools of networking to
    • Get on board quickly
    • Get the job done
    • Get behind organizational initiatives
    • Get the business
    • Get the most out of meetings & conferences
    • Get ahead
    • Plan agendas to achieve maximum value from events/encounters
    • Correctly locate any contact in the appropriate Net
    • Map WorkNet & OrgNet contacts
    • Use criteria to evaluate relationships & sort them into categories, such as Start/Rev Up, Enrich, & Repair
    • Plan structured next-step conversations
    • Leverage opportunities from one Net to another
    • Use criteria to determine the stage of any relationship
    • Survey & evaluate options for demonstrating character & competence
    • Know how trust is broken & how to re-establish it
    • Determine what to teach and learn if you want more of a relationship
    • Initiate & manage the 6 follow-through conversations
    © www.ContactsCount.com
  • The 8 Networking Competencies
    5
    6
    7
    8
    Increase Social Acumen
    Showcase Expertise
    Assess Opportunities
    Deliver Value
    Becoming more comfortable, confident, and professional by mastering relationship rituals.
    Using examples & stories to teach contacts about expertise, experience, talents, & interests.
    Choosing optimum networking opportunities & making participation pay off.
    Contributing to the organization’s networking culture & capitalizing on networking to affect the bottom line.
    Be able to:
    Be able to:
    Be able to:
    Be able to:
    • Make your name memorable
    • Learn names using specific techniques
    • Deal with forgotten names in a way that builds the relationship
    • Know the best times to exchange business cards & how to use them to create a connection
    • Easily join groups of people who are already talking
    • Use specific methods to end conversations with the future in mind
    • Handle awkward moments
    • Answer “What do you do?” in a way that makes expertise visible & memorable
    • Call to mind, identify, & research events & successes that teach organizational, team, or individual capabilities
    • Use guidelines to construct & edit stories that highlight what you want to teach
    • Recognize storytelling opportunities
    • Deliver stories in a way that increases personal & organizational visibility
    • Ask questions designed to learn about others & develop relationships
    • Listen generously with a bias toward action
    • Be alert for opportunities to connect your contacts & provide access to resources, talent, opportunities
    • Up the ROI by bringing back business intelligence from conferences & meetings
    • Encourage & support (model and mentor) a networking culture throughout the organization
    • Analyze & select networking arenas to reflect your goals
    • Decide if a specific group meets your needs
    • Outline participation & plan how to get the most from time & money spent
    • Decide when to discontinue involvement in a group
    • Create a customized group to generate referrals & find resources
    • Seek out & plan how to take advantage of internal networking opportunities
    © www.ContactsCount.com