Contacts Count - Conversation with Lynne Waymon
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Mark Sylvester, CEO of introNetworks and Author Lynne Waymon discuss her book Contacts Count - The 8 Networking Competencies

Mark Sylvester, CEO of introNetworks and Author Lynne Waymon discuss her book Contacts Count - The 8 Networking Competencies

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Contacts Count - Conversation with Lynne Waymon Presentation Transcript

  • 1. introNetworks Webinar Series
    The 8 Networking Competencies: Skills for Building Face-to-Face Relationships That Support On-line Networks
    Conversation with author
    Lynne Waymon
    Tuesday, 12/1, 9am Pacific
    Sponsored by introNetworks
    ‘We transform businesses with smart social networks’
  • 2. Chat Live with us on Twitter
    Have a Twitter Account?
    • Yes, great!
    • 3. If not, create one at Twitter.com, it takes 2 minutes, we’ll wait…
    Tweetchat.com
    • Login using your Twitter account
    • 4. Join the #introchat room
    • 5. Or use the hashtag
    • 6. #introchat
    Ask Questions
    • Chat with others
    • 7. We will monitor this room live during the webinar
  • Today’s Conversation
    The 8 Networking Competencies:
    Skills for Building Face-to-Face Relationships That Support Online Networks
  • 8. OUR GUEST
    • Lynne Waymon
    • 9. CEO, Co-Founder, Contacts Count
    • 10. Author, “Make Your Contacts Count”
    • 11. Management Consultant since 1990 Professional Coach and Corporate Trainer
    • 12. Clients include; Deloitte Financial Advisory Services, Kraft Foods, DuPont, PricewaterhouseCoopers, Booz Allen, Corning, Raytheon, Lockheed Martin, Northrop Grumman
    • 13. Mark Sylvester
    • 14. CEO and Co-Founder of introNetworks, creators of smart social networks for clients’ employees, customers, prospects and partners
    • 15. Built first network for TED Conference in 2003
    • 16. Original founder of Wavefront Technologies, creators of Maya
    Lynne Waymon
    @ContactsCount
    MODERATOR
    Mark Sylvester
    @marksylvester
  • 17. Why create a personal strategy for developing social capital?
    Successful managers network 70% more than their lesssuccessful counterparts(Academy of Management Journal)
    Employees with vast digital networksare 7% more productive; employeeswith rich personal networks are 30% more productive(Alex Pentland, HBR)
    The formal structures of companies . . . don’t explain how most of their real day-to-day work gets done (The McKinsey Quarterly)
    One of the 4 key leadership roles is relationship/network builder(The Conference Board)
  • 18. Capitalize on Style
    1
    Appreciating how personality (introversion, extroversion, communication styles, shyness) & mindset (previous learnings, attitudes, misconceptions) affect the ability to build relationships
    Lynne Waymon
    @ContactsCount
    Mark Sylvester
    @marksylvester
  • 19. Take the Strategic Approach
    2
    Targeting specific organizational & career outcomes (macro) and agenda-building for specific networking events & encounters (micro).
    Lynne Waymon
    @ContactsCount
    Mark Sylvester
    @marksylvester
  • 20. Envision The Ideal Network
    3
    Identifying WorkNet, OrgNet, ProNet, LifeNet contacts & appreciating the benefits, challenges, & leveraging opportunities faced in developing each of them.
    Lynne Waymon
    @ContactsCount
    Mark Sylvester
    @marksylvester
  • 21. Develop Relationships
    4
    Seeing relationship development in 6 stages & managing the trust-building process by teaching character & competence.
    Lynne Waymon
    @ContactsCount
    Mark Sylvester
    @marksylvester
  • 22. Increase Social Accumen
    5
    Becoming more comfortable, confident, and professional by mastering relationship rituals.
    Lynne Waymon
    @ContactsCount
    Mark Sylvester
    @marksylvester
  • 23. Showcase Expertise
    6
    Using examples & stories to teach contacts about expertise, experience, talents, & interests
    Lynne Waymon
    @ContactsCount
    Mark Sylvester
    @marksylvester
  • 24. Assess Opportunities
    7
    Choosing optimum networking opportunities & making participation pay off.
    Lynne Waymon
    @ContactsCount
    Mark Sylvester
    @marksylvester
  • 25. Deliver Value
    8
    Contributing to the organization’s networking culture & capitalizing on networking to affect the bottom line.
    Lynne Waymon
    @ContactsCount
    Mark Sylvester
    @marksylvester
  • 26. Stages of Relationship Building
    Accidents
  • 27. Improved Networking Competency Means You’ll…
  • 28. A word from intronetworksTake a Testdrive todayintronetworks.com
  • 29. Thanks For Participating
    To connect with our guest
    Lynne Waymon @ContactsCount
    www.ContactsCount.com
    Multi-Rater, Group, and Individual Assessments To measure your skill level, or that of your employees before and after training
    Train the Trainer Certification Workshops
    April 21-23, 2010, Kansas City, Oct 20-22, 2010, Wash DC
    To connect with our host
    Mark Sylvester @marksylvester / @intronetworks
    www.introNetworks.com
    Webinar Replay – available at intronetworks.com/webinars.aspx
  • 30. Dec 16th
    9am
    December Webinar
    Special GuestCorbin Ball
    “Strategic Tips to Make YourNext Event More Social”
    Sponsored by
  • 31. The 8 Networking Competencies
    1
    2
    3
    4
    Capitalize on Style
    Take a Strategic Approach
    Envision the Ideal Network
    Develop Relationships
    Appreciating how personality (introversion, extroversion, communication styles, shyness) & mindset (previous learnings, attitudes, misconceptions) affect the ability to build relationships.
    Targeting specific organizational & career outcomes (macro) and agenda-building for specific networking events & encounters (micro).
    Identifying WorkNet, OrgNet, ProNet, LifeNet contacts & appreciating the benefits, challenges, & leveraging opportunities faced in developing each of them.
    Seeing relationship development in 6 stages & managing the trust-building process by teaching character & competence.
    Be able to:
    Be able to:
    Be able to:
    Be able to:
    • Identify personal style
    • 32. Clarify attitudes toward networking
    • 33. Re-frame networking as teaching & giving
    • 34. Adopt leading-edge beliefs about the critical role of networking in the marketplace
    • 35. Make informed choices about how to focus attention, time, & money
    • 36. Adapt and apply the tools of networking to
    • 37. Get on board quickly
    • 38. Get the job done
    • 39. Get behind organizational initiatives
    • 40. Get the business
    • 41. Get the most out of meetings & conferences
    • 42. Get ahead
    • 43. Plan agendas to achieve maximum value from events/encounters
    • 44. Correctly locate any contact in the appropriate Net
    • 45. Map WorkNet & OrgNet contacts
    • 46. Use criteria to evaluate relationships & sort them into categories, such as Start/Rev Up, Enrich, & Repair
    • 47. Plan structured next-step conversations
    • 48. Leverage opportunities from one Net to another
    • 49. Use criteria to determine the stage of any relationship
    • 50. Survey & evaluate options for demonstrating character & competence
    • 51. Know how trust is broken & how to re-establish it
    • 52. Determine what to teach and learn if you want more of a relationship
    • 53. Initiate & manage the 6 follow-through conversations
    © www.ContactsCount.com
  • 54. The 8 Networking Competencies
    5
    6
    7
    8
    Increase Social Acumen
    Showcase Expertise
    Assess Opportunities
    Deliver Value
    Becoming more comfortable, confident, and professional by mastering relationship rituals.
    Using examples & stories to teach contacts about expertise, experience, talents, & interests.
    Choosing optimum networking opportunities & making participation pay off.
    Contributing to the organization’s networking culture & capitalizing on networking to affect the bottom line.
    Be able to:
    Be able to:
    Be able to:
    Be able to:
    • Make your name memorable
    • 55. Learn names using specific techniques
    • 56. Deal with forgotten names in a way that builds the relationship
    • 57. Know the best times to exchange business cards & how to use them to create a connection
    • 58. Easily join groups of people who are already talking
    • 59. Use specific methods to end conversations with the future in mind
    • 60. Handle awkward moments
    • 61. Answer “What do you do?” in a way that makes expertise visible & memorable
    • 62. Call to mind, identify, & research events & successes that teach organizational, team, or individual capabilities
    • 63. Use guidelines to construct & edit stories that highlight what you want to teach
    • 64. Recognize storytelling opportunities
    • 65. Deliver stories in a way that increases personal & organizational visibility
    • 66. Ask questions designed to learn about others & develop relationships
    • 67. Listen generously with a bias toward action
    • 68. Be alert for opportunities to connect your contacts & provide access to resources, talent, opportunities
    • 69. Up the ROI by bringing back business intelligence from conferences & meetings
    • 70. Encourage & support (model and mentor) a networking culture throughout the organization
    • 71. Analyze & select networking arenas to reflect your goals
    • 72. Decide if a specific group meets your needs
    • 73. Outline participation & plan how to get the most from time & money spent
    • 74. Decide when to discontinue involvement in a group
    • 75. Create a customized group to generate referrals & find resources
    • 76. Seek out & plan how to take advantage of internal networking opportunities
    © www.ContactsCount.com