"The Online Community Manager: What's This New Job Really About?"

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This webinar focused on the issues key to having a successful online community - having an engaged and committed community manager. Listen to the entire webcast at …

This webinar focused on the issues key to having a successful online community - having an engaged and committed community manager. Listen to the entire webcast at http://www.intronetworks.com/webinars.aspx

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  • 1. introNetworks Webinar Series Panel Discussion "The Online Community Manager: What's This New Job Really About?” Thursday, August 27 th , 9 am Pacific Sponsored by intro Networks ‘ We transform businesses With smart social networks’ Rachel Howard Amber Mark Jim
  • 2. Chat Live with us on Twitter
    • Have a Twitter Account?
    • Yes, great!
    • If not, create one at Twitter.com, it takes 2 minutes, we’ll wait…
    • Tweetchat.com
    • Login using your Twitter account
    • Join the #introchat room
    • Ask Questions
    • Chat with others
    • We will monitor this room live during the webinar
  • 3.
    • Many people say that they find trying to listen, watch and keep up with the Twitterstream during the webinar is ‘too hard’ and ‘distracting’
    • Tony Robbins says, “When you are in a state of confusion it means you are about to learn something.”
    • If this is the first time you have tried advanced multitasking – relax and make it fun!
    • Hashtag for this webinar is #introchat
    Take the Twitter Challenge
  • 4. Today’s Conversation
  • 5. OUR PANELISTS AND MODERATOR
    • Rachel Happe
      • Co-founder, The Community Roundtable, blogging at TheSocialOrganization.com
    • Howard Wahlberg
      • Asst. Executive Director, Community Manager, the National Science Teachers Association
    • Amber Naslund
      • Community Manager, Radian6, blogging at AltitudeBranding.com and AmberNaslund.com
    • Mark Sylvester
      • Co-founder, CEO, introNetworks, blogging at MarkSylvester.com
    • Moderator: Jim Storer
      • Co-Founder, The Community Roundtable, blogging at JimStorer.com
    Rachel Happe @rhappe Howard Wahlberg @howardw Amber Naslund @AmberCadabra Mark Sylvester @marksylvester Jim Storer @jimstorer
  • 6. SO WHAT DOES A COMMUNITY MANAGER DO ALL DAY? Rachel Happe @rhappe Howard Wahlberg @howardw Amber Naslund @AmberCadabra Mark Sylvester @marksylvester Jim Storer @jimstorer
  • 7. WHY IS HAVING A COMMUNITY MANAGER SO CRITICAL? Rachel Happe @rhappe Howard Wahlberg @howardw Amber Naslund @AmberCadabra Mark Sylvester @marksylvester Jim Storer @jimstorer
  • 8. WHAT ARE THE CHARACTERISTICS OF A GREAT COMMUNITY MANAGER? Rachel Happe @rhappe Howard Wahlberg @howardw Amber Naslund @AmberCadabra Mark Sylvester @marksylvester Jim Storer @jimstorer
  • 9. WHAT IS APPROPRIATE TO EXPECT FROM A COMMUNITY MANAGER? Rachel Happe @rhappe Howard Wahlberg @howardw Amber Naslund @AmberCadabra Mark Sylvester @marksylvester Jim Storer @jimstorer
  • 10. WHAT HAPPENS WHEN YOU DON’T HAVE A COMMUNITY MANAGER? Rachel Happe @rhappe Howard Wahlberg @howardw Amber Naslund @AmberCadabra Mark Sylvester @marksylvester Jim Storer @jimstorer
  • 11. Thanks For Participating
    • To connect with our panelists
    • Community-Roundtable.com
      • Rachel Happe @rhappe
      • Jim Storer @jimstorer
    • Howard Wahlberg @howardw
      • NSTA.org
      • Ambur Naslund @AmberCadabra
      • Radian6.com
    • Mark Sylvester @marksylvester
      • introNetworks.com
    • Webinar Replay – in 24 hours
    • http://www.intronetworks.com/webinars.aspx
    • Resources – Weekly Chat on FriendFeed search for #cmtychat
    Thanks to all of our panelists, this was a great conversation! Special thanks to Jim for reminding us to talk in tweets.
  • 12.
    • Special Guest Tamar Weinberg
    • The New Community Rules: Marketing on the Social Web
    September Webinar Sponsored by