LRT Talks UCISA 20111206

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This presentation for the 2011 UCISA "Future is Mobile" event describes research Manchester Metropolitan University is undertaking with its students to inform its mobile strategy. It also illustrates …

This presentation for the 2011 UCISA "Future is Mobile" event describes research Manchester Metropolitan University is undertaking with its students to inform its mobile strategy. It also illustrates how MMU is partnering with ULCC and oMbiel (makers of campusM) to enhance Moodle for mobile access.

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  • 1. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence UCISA Future is Mobile | MMU Case Study Birmingham | December 2011 Professor Mark Stubbs Head of Learning & Research Technologies m.stubbs@mmu.ac.uk | http://twitter.com/thestubbs Case Study Context | Surveys | Interviews | ResponseTuesday, December 06, 2011 1
  • 2. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licenceCase study: MMU• Large, popular, multi-campus university• 37,000+ students | 1,000+ courses | 7 sites• Links with over 70 professional bodies and associations
  • 3. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licenceCase study: MMU• Changing – New curriculum – New admin processes and systems – New learning and mobile technologies – New quality processes – New buildings• Partnering – With other Universities to understand students’ mobile needs – With the JISC to catalyze ambitious service-oriented e-admin – With shared service providers to deliver solutions at scale quickly 3
  • 4. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licenceUnderstanding students’ mobile needs• Multi-method approach triangulating surveys & interviews• Standard survey questions agreed with other universities – Device ownership & contract limitations – Device usage & previous experience – Preferences & priorities• Self-selecting survey sample – Followed a link from student portal• Responses – First term 2010: n=980 – First term 2011: n=240 (ongoing)• Find out more on our JISC Distributed VLE blog – http://lrt.mmu.ac.uk/w2c 4
  • 5. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licenceSurvey results Q4 2010 (n = 980) Q4 2011 (n = 240 so far) Smartphone ownership Smartphone ownership #1 Blackberry 19% #1 Apple 30% #2 Apple 18% #2 Blackberry 24% #3 Android 8% #3 Android 19% Most useful mobile features Most useful mobile features #1 Course/info deadlines (79%) #1 Course/info deadlines (81%) #2 Course/exam timetables (76%) #2 Course/exam timetables (78%) #3 Accessing VLE (56%) #3 Accessing VLE (77%) #4 Library account (48%) #4 Library account (59%) #5 PC Availability (42%) #5 PC Availability (39%) IT used several times a day IT used several times a day #1 Websites (67%) #1 Websites (77%) #2 Email (51%) #2 Email (63%) #3 Facebook (49%) #3 Facebook (57%)
  • 6. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licenceReported device ownership (Q4 2010) 100% 90% 80% 70% 60% iPod Touch 50% iPhone Blackberry 40% Android 30% 20% 10% 0% F < 20 M < 20 F 20-29 M 20-29 F 30-39 M 30-39 F 40+ M 40+
  • 7. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licenceDevice-led interviews (Q1 2011)
  • 8. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licenceMobile use when studying (Q4 2011) Checking deadlines/timetables Discussing/arranging courseworkListening to music/blocking noise Accessing learning materials Looking up references Taking notes Producing coursework Voting/interacting in class Commenting on learning 0 10 20 30 40 50 60 70 % of respondents
  • 9. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licenceOur response: phase 1 (in words)• Getting the data our students want – Developing personalized e-admin web services (deadlines, timetable, PC availability …) – Working with our Moodle partner ULCC to develop VLE web services (announcements, new resources …)• Giving access through multiple channels – Working with oMbiel to develop CampusM (Moodle and personalized RSS feeds) – Testing our new Moodle theme on a range of devices 9
  • 10. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licenceTaken with the blackberry I was testing! http://lrt.mmu.ac.uk/w2c/2011/07/27/our-new-moodle-theme/
  • 11. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licenceOur response: phase 1 (in a picture)
  • 12. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licenceOur response: phase 2• Pulling varied initiatives into a coherent mobile strategy – so staff and students can see how they can contribute• Improving service-oriented data delivery – to ensure we can deliver what students want on varied platforms• Improving mechanisms to learn from our students – to ensure we can spot and respond to new patterns of use• Planning holistically – to ensure university provision complements students’ own technology 12