LRT Talks 20140327 JISC RSC HECon14

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Summary of MMU's EQAL project to transform the student experience through curriculum innovation and technology.

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LRT Talks 20140327 JISC RSC HECon14

  1. 1. Enhancing the Learning Experience Manchester | Mar 2014 #HECon14 Professor Mark Stubbs Head of Learning & Research Technologies http://twitter.com/thestubbs http://slideshare.net/markstubbs
  2. 2. The importance of getting it right Student Retention Success & Satisfaction Student Intake (Aspirations, Attitude & Abilities) Learning, Teaching, Assessment & Personal Development Processes, Facilities & Resources Reputation Marketing & Recruitment Processes All Year Numbers Resource allocation League table rankingsA A Recruit to target B B Improve satisfaction, retention & success C C Inform decision-makers
  3. 3. Understanding how best to make a difference Careful diagnosis of (diverse) learning experiences • Recurrent messages – NSS analysis: course organisation determines Q22 – Mobile surveys: deadlines, timetables… (m-admin) – Focus groups: consistent, easy to find info • Great (and not-so great) expectations – “engaging, well-organised courses” – “inspirational tutors who know me”
  4. 4. Coordinating our response B Improve satisfaction, retention & success Great Online Experience (Seamless, personalised) Great Learning Spaces Great Teaching Simplify Unwieldy Curriculum
  5. 5. • A coordinated strike for step-change improvement EQAL New Curriculum • designing new units, … New Admin Systems & Processes • personal timetabling, … New Virtual Learning Environment • Moodle & myMMU web/mobile, Talis Aspire… New QA & QE Processes • facilitating curriculum transformation In the current climate Diminishing unit of resource Everything depends on everything else We are large and risk averse
  6. 6. MISSION:
  7. 7. A big ask… • While you’re doing all you can on student success, retention & satisfaction this year, can you design New Curriculum, Teaching Schedules, Assessment Schedules & build it in the new VLE ? • We’ll ask for the bare minimum and ask only once… You build the course content. We’ll ensure course admin info appears automatically
  8. 8. Wrapping the institution around the learner This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence megamashup mws
  9. 9. 9 Wrapping the institution around the learner Student ID Timetable This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence Sync to personal device
  10. 10. Wrapping the institution around the learner Student ID (+ Unit code) Deadlines / extensions / feedback return dates / provisional marks Personalised submission sheet This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence
  11. 11. Wrapping the institution around the learner Unit code Resource list Relevant resource This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence
  12. 12. Wrapping the institution around the learner Unit code Past exam papers Past exam paper This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence
  13. 13. Core+ VLE Learning technologies not isolated : interaction with personal & admin systems + print/wifi ... determines quality of overall experience Recognised: watch & learn how staff use tech Recommended: staff set up & we train to integrate Arranged: we set up institutional accounts & train staff to use Core: we set up & train staff and expect a consistent front door
  14. 14. MyMMU App
  15. 15. MyMMU App
  16. 16. ELSOs = CSF • Locally based, centrally coordinated • In 2013, the team delivered… – 183 formal staff development events – 28 curriculum design workshops – 250 hours of drop-in provision – 600 hours+ of one-to-one e-pedagogy advice • And… – published 8 academic papers – presented 22 papers / workshops and 2 posters at national / international conferences
  17. 17. Engaging our students Providing business intelligence Automating our processes Are we in a better place now?
  18. 18. Continuous monitoring & improvement MDL SRS TT Data Warehouse Analysis Cubes Undergraduate Dental TechnologyNetwork (11209A) Overview Students Success Satisfaction Engagement Standards Applications Employment Head count [now] of [all]studentsfor [all modes][all enrolments] Enrolled 268 (95%) Withdrawn 0 (0%) Suspended 0 (0%) Repeat w/o attend 14 (5%) #STUDENTS TOTAL L3 L4 L5 YO L6 L7 Undergraduate Dental Technology Network (11029A) 268 83 73 67 45 - BSc(Hons)Dental Technology (6266) 184 73 67 44 + BSc(Hons) Dental Technology (6266_1F) 73 73 + BSc(Hons) Dental Technology (6266_2F) 67 67 + BSc(Hons) Dental Technology (6266_3F) 44 44 + BSc(Hons)Dental Technology (6267) 1 1 + FDSc Dental Technology (621C) 62 62 + FDSc Dental Technology (6264) 21 21 How has my studentcohort changed? Higher than faculty average Lower than last year 5%-5% 5% -5% PLP Parents in HE Mature Live at home Higher than last year Lower than faculty average Live at home 12% PLP 4% Mature 6% Disability 3% BME 8% Male 42% International 4% In response to this information,I intend [to highlightthe followinggood practice] Previously,the Programme Leader committed to… On 21/03/13 Done? On 22/02/13 raisewith the Dean targets for the part-time courses Complete CMI: Undergraduate Dental TechnologyNetwork(11209A) Overview Students Success Satisfaction Engagement Standards Applications Employme Satisfaction [onall ISS] of [all]studentsfor [all modes][all enrolments] Course Satisfaction 0% 100%50%25% 75% 69% #Enrolled Response Explanation Feedback Advice Organisation Resources Confidence Overall Undergraduate Dental Technology Network (11029A) 268 30% 100% 93% 93% 87% 96% 95% 100% - BSc(Hons)Dental Technology (6266) 184 30% 100% 93% 93% 87% 96% 95% 100% - 6266_1F 73 27% 100% 95% 95% 95% 95% 100% 100% - 6266_2F 67 31% 100% 100% 95% 81% 100% 95% 100% - 6266_3F 44 32% 100% 79% 86% 86% 93% 86% 100% 60.0% 65.0% 70.0% 75.0% 80.0% 85.0% 90.0% 95.0% 100.0% 2011 2012 2013 2011 2012 2013 2011 2012 2013 2011 2012 2013 2011 2012 2013 2011 2012 2013 2011 2012 2013 EXPLANATION FEEDBACK ADVICE ORGANISATION RESOURCES CONFIDENCE OVERALL C
  19. 19. Lessons learned 1. Understand important dynamics 2. Be clear what needs to be done 3. Set high-level goals 4. Understand where change is required 5. Be bold and plan holistically 6. Ensure you‟ve got the right team to drive 7. Make „big asks‟ as small as possible 8. Make it stick with reinforcing change http://tinyurl.com/jiscmmusrcCurriculum Design Assessment & Feedback http://tinyurl.com/jiscmmutraffic

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