LRT talks 20121120 JISC E-Learning Conference 2012

  • 615 views
Uploaded on

Professor Mark Stubbs shares his experience of an ambitious JISC-supported change programme at Manchester Metropolitan University (MMU) to completely redesign undergraduate programmes within 12 months …

Professor Mark Stubbs shares his experience of an ambitious JISC-supported change programme at Manchester Metropolitan University (MMU) to completely redesign undergraduate programmes within 12 months and to design agile systems and processes to support the change.

The presentation explores the dynamic relationships between curriculum design, learning, teaching, assessment and course administration processes. Mark shares lessons learned from the holistic approach used at MMU and contrast it with other change methodologies.

More in: Education
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
615
On Slideshare
0
From Embeds
0
Number of Embeds
1

Actions

Shares
Downloads
0
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide
  • Go to ‘View’ menu > ‘Header and Footer…’ to edit the footers on this slide (click ‘Apply’ to change only the currently selected slide, or ‘Apply to All’ to change the footers on all slides.
  • Go to ‘View’ menu > ‘Header and Footer…’ to edit the footers on this slide (click ‘Apply’ to change only the currently selected slide, or ‘Apply to All’ to change the footers on all slides.

Transcript

  • 1. Organisational transformation and curriculum change: Turning things aroundPresenter FacilitatorProfessor Mark Stubbs Dr Pam ParkerMark Stubbs is professor and head of Dr Pam Parker is the Associatelearning and research technologies at Director of the LearningManchester Metropolitan University. Over Development Centre, Reader inthe years he has enjoyed a number of Educational Development androles in universities: undergraduate Programme Director for the MAstudent, sabbatical student Academic Practice and MPhil/PhDpresident, senior lecturer, module Professional Education at Cityleader, personal tutor, year University, London. Pam’s Schoolleader, programme leader, principal Liaison role is for the School of Law.lecturer, external examiner, PhD Her areas of interest includestudent, PhD supervisor, PhD examiner curriculum design, staffand project director. Mark has also worked development and motivation andas a management consultant and been educational development.involved in a number of JISCprojects, including eXchanging CourseRelated Information (XCRI). His action-research PhD is in working acrossorganisational boundaries to addresscomplex issues.
  • 2. Blackboard Collaborate Orientation for ParticipantsAudio Setup Configure your headphones & microphone: – Tools > Audio > Audio Setup Wizard – Or click this button Use a headset (headphones & microphone) – Built-in speakers and microphones create echoes, feedback & spoil the session for others.© JISC Netskills 2011
  • 3. Blackboard Collaborate Orientation for Participants 1-Orientation Participating in todays session…Step Away Your details Raise HandEmoticons Voting ModeratorsAll Participants (listed alphabetically) © JISC Netskills 2011
  • 4. Blackboard Collaborate Orientation for ParticipantsChat panel Make a comment or ask a question (seen by everyone) – Type in the chat box and press return – Prefix all questions with Q: Send a private message – Double click the persons name – Type your message in the new tab and press return – Technical problems: send private chat to Peter Chatterton© JISC Netskills 2011
  • 5. Blackboard Collaborate Orientation for ParticipantsFor this session… To ask a questions (no mic): – Use Text-Chat – Prefix all questions Q: – eg. Q: How long will this process take? Questions (using mic) – Use raise your hand icon – Your mic will be enabled Respond YES or NO© JISC Netskills 2011
  • 6. Blackboard Collaborate Orientation for Participants MicrophonesAdjust yourmicrophonelevel Microphone is OFF Adjust speaker volume Microphone is ON © JISC Netskills 2011
  • 7. Blackboard Collaborate Orientation for ParticipantsAdjusting the layout (1) Detach panel This panel can be detached & moved anywhere on your screen.  Return to the original layout – View > Restore Default Layout© JISC Netskills 2011
  • 8. Blackboard Collaborate Orientation for ParticipantsAdjusting the layout (2) Resize the panel  Return to the original layout Resize the panel – View > Restore Default Layout© JISC Netskills 2011
  • 9. Blackboard Collaborate Orientation for ParticipantsSaving sessions• All JISCEL12 live sessions are recorded and made available from a link on the Conference Moodle.• After the conference they will be made freely available through the JISC website.• You can save the Whiteboard, Text-chat and participants list by selecting “File, Save …. (probably best to save the Whiteboard as a PDF file)© JISC Netskills 2011
  • 10. Session practiceText-chatting • Use the text-chat to engage with other delegates, presenter and moderators about the content of the session. • You can send private text-chat messages e.g. to moderators or to individuals.Blackboard • You can move and increase the size of the text-chat window to make it easier toCollaborate layout follow the text-chat.Audio • It is best to run the Audio Set-up Wizard to test your audio set-up each time you enter a Blackboard Collaborate room (select “Tools…Audio… Audio setup wizard). • You must use a headset/microphone if you want to ask a question in audio. • Only use your microphone when guided by a moderator – click on the “Talk” button to turn it on and click on it again to turn it off.Whiteboard • Only draw on the whiteboard if guided by a moderator.Technical problems • Send a private text-chat message to “moderators” and they will try to help.
  • 11. Innovating e-Learning 201220 November 2012, 10:00 – 11:00Session 3: Organisational TransformationPresented by Professor Mark Stubbs (MMU)Facilitated by Pam Parker (City University)Session Outline1. Tips for using Collaborate in the session2. Drivers for transformation3. Approach to transformation
  • 12. Organisational Transformation: turning things around
  • 13. KIS? League Tables ReputationSocial media? NSS Vicious or Virtuous Cycle? Resources Fees
  • 14. So, how do you turn things around?
  • 15. 1. Understand the important dynamics
  • 16. Mainstream UG & PG Provision League table rankings Marketing & Recruitment Reputation Processes Learning, Teaching, Assessment Student Intake Student Retention & Personal Development(Aspirations, Attitude Success & Processes, Facilities & Abilities) Satisfaction & Resources Resource allocation All Year Numbers
  • 17. Mainstream UG & PG Provision League table rankings Marketing & Recruitment Reputation Processes Learning, Teaching, Assessment Student Intake Student Retention & Personal Development(Aspirations, Attitude Success & Processes, Facilities & Abilities) Satisfaction & Resources Resource allocation All Year Numbers
  • 18. 2. Be clear what needs to be done
  • 19. Mainstream UG & PG Provision A League table rankings Marketing & Recruitment Reputation Processes C B Learning, Teaching, Assessment Student Intake Student Retention & Personal Development(Aspirations, Attitude Success & Processes, Facilities & Abilities) Satisfaction & Resources Resource allocation All Year Numbers A Recruit to target B Improve satisfaction, retention & success C Inform decision-makers
  • 20. 3. Set high-level goals
  • 21. B Improve satisfaction, retention & success Great Great Great Online Experience Learning Spaces Teaching(Seamless, personalised)
  • 22. B Improve satisfaction, retention & success Great Great Great Online Experience Learning Spaces Teaching(Seamless, personalised)
  • 23. 4. Understand where change is required
  • 24. Entry Standards Recruitment Course Marketing Targets League table rankings Quantity & Offers Made Quality of Reputation Applications Take-up of places Learning, Teaching, Assessment Fee level & Personal Development Recruited Students Academic StandardsMarketing & Good HonoursRecruitment Student Assessment Progression Performance Outcomes Failure Student Student Intake Withdrawals Student Success Engagement (Aspirations, Attitude Retention & Satisfaction & Abilities) LTA & PD Survey Satisfaction Activities Responses Student Curriculum Course Support Design Admin Staff-student LTA Resources Ratio & Facilities Resource allocation for staff, services & facilities Fee Income All Year Numbers
  • 25. Entry Standards Recruitment Course Marketing Targets League table rankings Quantity & Offers Made Quality of Reputation Applications Take-up of places Learning, Teaching, Assessment Fee level & Personal Development Recruited Students Academic StandardsMarketing & Good HonoursRecruitment Student Assessment Progression Performance Outcomes Failure Student Student Intake Withdrawals Student Success Engagement (Aspirations, Attitude Retention & Satisfaction & Abilities) LTA & PD Survey Satisfaction Activities Responses Student Curriculum Course Support Design Admin Staff-student LTA Resources Ratio & Facilities Resource allocation for staff, services & facilities Fee Income All Year Numbers
  • 26. Entry Standards Recruitment Course Marketing Targets League table rankings Quantity & Offers Made Quality of Reputation Applications Take-up of places Learning, Teaching, Assessment Fee level & Personal Development Recruited Students Academic StandardsMarketing & Good HonoursRecruitment Student Assessment Progression Performance Outcomes Failure Student Student Intake Withdrawals Student Success Engagement (Aspirations, Attitude Retention & Satisfaction & Abilities) LTA & PD Survey Satisfaction Activities Responses Student Curriculum Course Support Design Admin Staff-student LTA Resources Ratio & Facilities Resource allocation for staff, services & facilities Fee Income All Year Numbers
  • 27. 5. Be bold and plan holistically
  • 28. 5. Be bold and plan holistically
  • 29. Curriculum Design Course Admin Design Review Approve Set up Design Produce Publish New New New Curriculum Teaching Timetables TimetablesCurriculum Curriculum Curriculum in SRS Schedules Design Set up Publish Assessment Submission Deadlines Schedules System Learning Technology Input Great Set up Build Online Pedagogic Courses in Courses in Experience Input VLE VLE (Seamless, Set up Publish Personalised) Library Input Reading Reading Lists Lists Learning, Teaching & Assessment Resources & Facilities
  • 30. Curriculum Design Course Admin 3 5 Design Review Approve Set up Design Produce Publish New New New Curriculum Teaching Timetables TimetablesCurriculum Curriculum Curriculum in SRS Schedules Design Set up Publish Assessment Submission Deadlines Schedules System Learning Technology Input 4 6 Great Set up Build Online Pedagogic Courses in Courses in Experience Input VLE VLE (Seamless, Set up Publish Personalised) Library Input Reading Reading Lists Lists Learning, Teaching & Assessment Resources & Facilities3 New UG Curriculum4 New VLE & Portal5 Personal Timetables6 ELSOs (E-Learning Support Officers)
  • 31. 6. Ensure you’ve got the right team to drive real change
  • 32. Programme Board Programme DVC Student Experience SupportRegistrar Director PVC Students PVC Curriculum Head of Learning & Innovation Business Research IS ImprovementWork-stream leads… Work-stream Support Head of Head of Assistant Head of Asst Head Business Quality Timetabling Registrar Learning & Learning Improvement Research Tech Innovation Team
  • 33. 7. Make ‘big ask’ of key change-makers as small as possible
  • 34. A ‘big ask’ of academic colleagues…While you’re doing all you can to deliver student success, retention & satisfaction this year, pleasecan you design New Curriculum, Teaching Schedules, Assessment Schedules & build it in the VLE ?… made as small as possibleWe’ll only ask for the bare minimum and we’ll only ask for it once You build the course content, and we’ll ensure the course admin stuff appears automatically
  • 35. 8. Make it stick with reinforcing change
  • 36. Entry Standards Recruitment Course Marketing Targets League table rankings 1 Quantity & Offers Made Quality of Reputation Applications Take-up of places Learning, Teaching, Assessment Fee level & Personal Development Recruited Students 9 Academic10 Standards 11Marketing & Good HonoursRecruitment Student Assessment Progression Performance Outcomes Failure Student Student Intake Withdrawals Student Success Engagement (Aspirations, Attitude 12 Retention & Satisfaction & Abilities) LTA & PD Satisfaction1 ESRA 2 Activities Survey 7 6 Responses2 Student Journey Map 53 New Curriculum Student Curriculum Course Support Design Admin4 New VLE & Portal 8 35 Personal Timetables Staff-student LTA Resources Ratio & Facilities 46 ELSOs7 Student Engagement8 Acad Support Tutors Resource allocation for staff, services & facilities9 CMI for Units & Progs10 TRAFFIC Fee Income11 Analytics12 Good to Great Teaching All Year Numbers
  • 37. Q. Key differences with Kotter’s 8 steps?1. Establish sense of urgency 1. Understand important dynamics2. Create guiding coalition 2. Be clear what needs to be done3. Develop a change vision 3. Set high-level goals4. Communicate vision for buy-in 4. Understand where change is required5. Empower broad-based action 5. Be bold and plan holistically6. Generate short-term wins 6. Ensure you’ve got the right team to drive7. Never let up 7. Make ‘big asks’ as small as possible8. Incorporate change into the culture 8. Make it stick with reinforcing change
  • 38. Take-aways from the session