Mark PieningVP of Product Management & MarketingJuly 22, 2010<br />Why Console Servers are Bleeding your Bottom Line<br />
What we’ll cover<br />What happens when remote networks fail<br />Why software can’t solve the problem<br />Why local auto...
What happens when networks fail<br />©2010 Uplogix, Inc. | uplogix.com<br />NOC<br />Remote Location or Datacenter<br />eH...
What happens when networks fail<br />NOC<br />©2010 Uplogix, Inc. | uplogix.com<br />Remote Location or Datacenter<br />eH...
What happens when networks fail:Traditional Solutions<br />NOC<br />©2010 Uplogix, Inc. | uplogix.com<br />Remote Location...
What happens when networks fail:Faster, automated recovery with Uplogix<br />NOC<br />Remote Location or Datacenter<br />e...
What happens when networks fail:Faster, automated recovery with Uplogix<br />NOC<br />eHealth<br />     Spectrum<br />©201...
Console Server vs. Uplogix ApplianceBoth connect to an array of attached devices<br />EITHER DEVICE SITS HERE<br />Benefit...
Continuous local monitoring
Immediate detection of problems
Local diagnosis and root cause
Execution of recovery functions
Restore last known good config
Force a reboot
Confirm restoration
Push IOS upgrades
Local and granular security and authorization
Full console logging of all activity</li></ul>8<br />©2010 Uplogix, Inc. | uplogix.com<br />
Why Automation Matters: Reducing your Mean Time to Resolution & Mean Time to Innocence<br />9<br />©2010 Uplogix, Inc. | u...
Why Automation Matters: Better Remote Troubleshooting and Monitoring<br />Current options impose a “management tax” on the...
Defining your resource mix at each site<br />Decisions are based on risk/return calculations<br />Cost of downtime vs. the...
Defining your resource mix at each site<br />12<br />©2010 Uplogix, Inc. | uplogix.com<br />
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Changing Admins Lives Forever with Automated Network Management

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Originally presented as &quot;Why Console Servers Bleed Your Bottom Line&quot;.

Takes a hard look at the latent and unnecessary costs, risks and wasted time in traditional SNMP-based software monitoring, and how to change the economics for managing mission-critical sites and demanding users

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  • Reveals with each click
  • Check for new customers
  • A safety net for remote configuration changesAutomation that lets you focus on problems that require a humanThe access of the most secure console server
  • Changing Admins Lives Forever with Automated Network Management

    1. 1. Mark PieningVP of Product Management & MarketingJuly 22, 2010<br />Why Console Servers are Bleeding your Bottom Line<br />
    2. 2. What we’ll cover<br />What happens when remote networks fail<br />Why software can’t solve the problem<br />Why local automation is the answer<br />Console Servers versus Automated Remote Management<br />Why ARM matters<br />The economics of managing remote networks<br />Defining your management resource mix<br />Tradeoffs between Risk and Cost<br />Who is adopting ARM<br />Example use cases<br />Conclusions and next steps<br />2<br />©2010 Uplogix, Inc. | uplogix.com<br />
    3. 3. What happens when networks fail<br />©2010 Uplogix, Inc. | uplogix.com<br />NOC<br />Remote Location or Datacenter<br />eHealth<br /> Spectrum<br />Centralized SNMP-based NSM solutions provide rich diagnostic, fault management and reporting information…<br />… when the network is up and running.<br />
    4. 4. What happens when networks fail<br />NOC<br />©2010 Uplogix, Inc. | uplogix.com<br />Remote Location or Datacenter<br />eHealth<br /> Spectrum<br />
    5. 5. What happens when networks fail:Traditional Solutions<br />NOC<br />©2010 Uplogix, Inc. | uplogix.com<br />Remote Location or Datacenter<br />eHealth<br /> Spectrum<br />Console Server<br />
    6. 6. What happens when networks fail:Faster, automated recovery with Uplogix<br />NOC<br />Remote Location or Datacenter<br />eHealth<br /> Spectrum<br />©2010 Uplogix, Inc. | uplogix.com<br />UplogixControl Center<br />Polling every30 seconds<br />Uplogix<br />Appliance<br />Out-of-band modem<br />
    7. 7. What happens when networks fail:Faster, automated recovery with Uplogix<br />NOC<br />eHealth<br /> Spectrum<br />©2010 Uplogix, Inc. | uplogix.com<br />Remote Location or Datacenter<br />UplogixControl Center<br />Summary<br />Uplogix can detect, diagnose and remediate problems in real time, while integrating with your NSM tools to maintain NOC visibility 24x7.<br />Polling every30 seconds<br />Uplogix<br />Appliance<br />
    8. 8. Console Server vs. Uplogix ApplianceBoth connect to an array of attached devices<br />EITHER DEVICE SITS HERE<br />Benefits for Attached Devices<br />--------------------------------<br /><ul><li>Access via SSHv.2</li></ul>Benefits for Attached Devices<br />--------------------------------<br /><ul><li>Access via SSHv.2
    9. 9. Continuous local monitoring
    10. 10. Immediate detection of problems
    11. 11. Local diagnosis and root cause
    12. 12. Execution of recovery functions
    13. 13. Restore last known good config
    14. 14. Force a reboot
    15. 15. Confirm restoration
    16. 16. Push IOS upgrades
    17. 17. Local and granular security and authorization
    18. 18. Full console logging of all activity</li></ul>8<br />©2010 Uplogix, Inc. | uplogix.com<br />
    19. 19. Why Automation Matters: Reducing your Mean Time to Resolution & Mean Time to Innocence<br />9<br />©2010 Uplogix, Inc. | uplogix.com<br />
    20. 20. Why Automation Matters: Better Remote Troubleshooting and Monitoring<br />Current options impose a “management tax” on the network, plus leave data gaps when there is an outage making troubleshooting more difficult<br />10<br />©2010 Uplogix, Inc. | uplogix.com<br />Time 0<br />Periodic Polling<br />SNMP & Syslogs<br />Data<br />During an outage<br />D1<br />D2<br />D3<br />D1: Data loss immediately preceding event<br />D2: Data loss during event<br />D3: Data loss following event<br />With Uplogix(console connectionevery 30 sec)<br />Local database, no blackouts, capture anything over CLI that the user wants to monitor<br />
    21. 21. Defining your resource mix at each site<br />Decisions are based on risk/return calculations<br />Cost of downtime vs. the cost of providing uptime at an acceptable level<br />Inputs<br />People: Onsite IT staff<br />Access: Console servers, out-of-band connection<br />Monitoring: Software for SNMP-based polling over the network<br />Automation: Scripts run over the network or locally-deployed infrastructure management<br />11<br />©2010 Uplogix, Inc. | uplogix.com<br />
    22. 22. Defining your resource mix at each site<br />12<br />©2010 Uplogix, Inc. | uplogix.com<br />
    23. 23. Quantifying downtime example: Management & opportunity costs<br />Assumptions<br />1,000 sites<br />4 devices/site<br />2.0 “Real” tickets per device per year<br />667 tickets per month<br />Uplogix Rollout Cost<br />$1.5M hardware/maintenance<br />7.2 month payback period<br />13<br />©2010 Uplogix, Inc. | uplogix.com<br />Site E<br />Console Serverand Human Effort<br />Site FWith UplogixAutomation<br />Router<br />Router<br />WAN Acceleration<br />PDU<br />WAN Acceleration<br />PDU<br />Switch<br />Switch<br />Other Device<br />Other Device<br />Console Server<br />Out-of-Band <br />Uplogix<br />Appliance<br />
    24. 24. What you get with Automated Remote Management from Uplogix<br />Top Use Cases<br />Secure Access<br />Primary Path Failure<br />Integration with TACACS, RADIUS<br />Control and Recovery<br />Config change error<br />Lost network device startup config<br />Recovery from ROMmon mode<br />Mass configurations / Password / OS Changes<br />Enforcement and Compliance<br />Complete keystroke logging and access audit<br />Granular access restrictions<br />14<br />©2010 Uplogix, Inc. | uplogix.com<br />
    25. 25. IOS Upgrade Procedure for Access RoutersCisco Doc #49044<br />Before the upgrade:<br />Install a TFTP Server<br />Establish a Console Session with the Router<br />Router Boot Problems (ROMmon mode, boot mode)<br />Software Installation and Upgrade Procedures<br />Step 1: Select a Cisco IOS Software Image<br />Step 2: Download the Cisco IOS Software Image to the TFTP Server<br /> Step 3: Identify the File System to Copy the Image<br />Step 4: Prepare for the Upgrade<br />Step 5: Verify that the TFTP Server has IP Connectivity to the Router<br />Step 6: Copy IOS Image to the Router<br />Step 7: Verify the Cisco IOS Image in the File System<br />Step 8: Verify the Configuration Register<br />Step 9: Verify the Boot Variable<br />Step 10: Save the Configuration and Reload the Router<br />Step 11: Verify the Cisco IOS Upgrade<br />15<br />©2010 Uplogix, Inc. | uplogix.com<br />
    26. 26. IOS Upgrade Procedure for Access Routerswith Uplogix<br />16<br />©2010 Uplogix, Inc. | uplogix.com<br />Uplogix compresses the 11 steps to 3, automating most of the work:<br />Step 1: Select a Cisco IOS Software Image.<br />Step 2: Download the Cisco IOS Software image to the Uplogix Control Center.<br /> Step 3: Schedule the job.<br />Steps from Cisco that are automated:<br /> Step 3: Identify the File System to Copy the Image<br /> Step 4: Prepare for the Upgrade<br />Step 5: Verify that the TFTP Server has IP Connectivity to the Router<br />Step 6: Copy IOS Image to the Router<br />Step 7: Verify the Cisco IOS Image in the File System<br />Step 8: Verify the Configuration Register<br />Step 9: Verify the Boot Variable<br />Step 10: Save the Configuration and Reload the Router<br />Step 11: Verify the Cisco IOS Upgrade<br />1<br />Uplogix Appliance<br />Device Management<br />Control<br />Center<br />2<br />Scheduler<br />Heart Beat<br />Web Container and Services<br />3<br />START<br />CLI Action<br />Controller<br />Port<br />File System<br />Driver<br />Commands<br />Services<br />Monitor<br />FTP<br />Server<br />Push OS<br />TFTP<br />Server<br />Console<br />Port<br />Ethernet<br />Port<br />
    27. 27. IOS Upgrade Procedure for Access Routerswith Uplogix<br />Benefits<br />The current process requires a console server:<br />1 Admin x 11 steps for 1 router IOS upgrade<br />With Uplogix:<br />1 Admin x 3 steps for 1 router IOS upgrade<br />17<br />©2010 Uplogix, Inc. | uplogix.com<br />=<br />x<br />CCIE<br />CCIE<br />… or 1,000 routers<br />=<br />x<br />
    28. 28. Who is Implementing Uplogix?<br />UTILITIES<br />OIL & GAS<br />18<br />©2010 Uplogix, Inc. | uplogix.com<br />
    29. 29. You wouldn’t buy a rotary phone today,why buy a console server?<br />19<br />©2010 Uplogix, Inc. | uplogix.com<br />There is no need for console servers and your blood, sweat and tears<br />You have to look at the options for each site and full costs<br />Use Automated Remote Management for:<br />Increased network uptime<br />Decreased support costs<br />Secure access to remote gear<br />
    30. 30. Next steps<br />Look over the white paper (we’ll send it to you today as a follow-up)<br />Check out our website<br />Schedule a Webex demo, then have us show our automation in your environment with a proof of concept<br />Toll free: 877-857-7077<br />EMEA: 44(0)207-193-2798<br />Deploy Uplogix at your top 10 toughest sites<br />Expand across other sites with confidence and achieve maximum impact<br />20<br />©2010 Uplogix, Inc. | uplogix.com<br />
    31. 31. Mark PieningVP Product Mgmt & Marketing, Uplogixmpiening@uplogix.com | 512-857-7095www.uplogix.com<br />Questions?<br />
    32. 32. The Uplogix ARM PlatformYour most trusted IT admin everywhere, all the time<br />The Intelligence Behind ARM<br />RMOS|The Remote Management Operating System powers ARM appliances, automating hundreds of routine system maintenance, configuration, diagnosis and recovery operations <br />©2010 Uplogix, Inc. | uplogix.com<br />22<br />Compact and Affordable<br />Uplogix 430 |Comprehensive functionality in a fixed 4-port ARM appliance designed for enterprises needing to monitor, manage and control four or fewer devices and their power supply at any distributed location<br />Enterprise Scalability and Performance<br />Uplogix 3200 |Our flagship ARM appliance, available in 8-, 16-, 24-, or 32-port models, delivers advanced remote management capabilities for data centers, branch offices and remote locations on a robust and flexible platform<br />Managing ARM Across the Enterprise<br />Uplogix Control Center |The web-based, centralized point of control for all Uplogix ARM appliances and managed devices throughout your environment <br />

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