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Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
Knowledge Management 2.0
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Knowledge Management 2.0

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How can Web 2.0 technology improve the way of Knowledge Management?

How can Web 2.0 technology improve the way of Knowledge Management?

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  • 1. INF 6002 Isriya Paireepairit
  • 2. Key Themes • Tacit <=> Explicit Knowledge - week 3 • IT is to support KM - week 8 • Nature of Human Brain - Donald Norman, The Design of Everyday Things • Emerging of 2.0 things (blog, wiki, social network, ...)
  • 3. KM Process
  • 4. Tacit Explicit
  • 5. Disseminate Mixed Consume (Back to Tacit)
  • 6. We used to do like this Traditional Way of KM
  • 7. Psychologists tell us that Human Brain is Unconnected Discrete Ad hoc Not in order
  • 8. But when we create an explicit knowledge We make some orders for our thoughts
  • 9. Examples • Books (whole book) • Magazine Articles (many paragrahes) • Journal (many paragraphes) • Dissertation • Documentary (e.g. Discovery Channel)
  • 10. Pros & Cons • Good Quality • Costly • Ordered • Time Consuming • Easy to manage • Few pieces of work
  • 11. Print Send to library/bookshop Video documentary Audiobook Illustrated book Read Watch Listen
  • 12. Problems • Slow (e.g. by Truck) • Costly (e.g. reprint cost) • Difficult to consume (lengthy, complicated)
  • 13. New Way of KM
  • 14. Examples
  • 15. Blogs boingboing.net 2 sentences 1 picture
  • 16. Wiki
  • 17. Wiki My thought Other’s thought 4 words
  • 18. SMS? 3 sentences
  • 19. Online Video Less than 10 min
  • 20. Pros & Cons • Shorter • Not in order • Very easy to produce • Diffused • Easier to consume • Lower quality • Many pieces of work
  • 21. Internet
  • 22. Internet • Very cheap • Very fast (Fiber optics, the speed of light?) • Coverage area • 1/6 of world population • But are there too many pieces of knowledge on the Internet???
  • 23. Information Technology & Management
  • 24. Information Technology • Information Retrieval • Search • Translation • Recognition • Recommendation • Information Literacy
  • 25. Big Picture
  • 26. Old Easier way Information to produce Internet Technology New
  • 27. Digital conversion Old Easier way Information to produce Internet Technology New

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