Utilizing MediaWiki for Creating Online Policy Manuals
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Utilizing MediaWiki for Creating Online Policy Manuals

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Presentation from LOUIS Users Conference, October 2010

Presentation from LOUIS Users Conference, October 2010

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Utilizing MediaWiki for Creating Online Policy Manuals Utilizing MediaWiki for Creating Online Policy Manuals Presentation Transcript

  • A Library Employee Handbook for the 21st Century
    Utilizing MediaWiki for Creating Policy Manuals
    Mark Baggett, MLIS
    Deidra Woodson, MLS, MA, MT (ASCP)
    Kimberly Pullen, MLIS
    LSU Health Sciences Center – Shreveport, Medical Library
  • Overview
    Project Background
    Wiki Selection
    Implementation
    Handbook Development
    Formatting
    Lessons Learned
  • Project Background
    2002 Strategic Plan
    Need for a formal orientation process
    December 2009
    Creation of task force
    Establish official orientation process & library handbook
    View slide
  • Choosing a Platform
    Photo by SD Kirk - http://flic.kr/p/6qoCbW
    View slide
  • Wiki
    Definition
    1994-1995
    • First Wiki
    Two types:
    • WYSIWYG
    • Simplified Markup Language
    Photo by Phillip Stewart - http://flic.kr/p/6KVRDT
  • Brief History of LSUHSC-S Wikis
  • Wetpaint Wiki
    Created 2008
    Problems
    Proprietary
    Files only by attachment
    Poor Organization
    Limited Searching
  • Black Hole Effect
    Photo by Phil Plait - http://flic.kr/p/5QGJhT
  • Catalyst for Change
    Photo by San Jose Library- http://flic.kr/p/7S7U4x
  • New Wiki Criteria
    Institutional Memory
    Collaboration
    Better File Sharing
    Relatively Easy to Edit
    Improved Searching
  • Selecting Wiki Package
    Open Source
    Cost
    Up to Date
    Data Backend
  • Research!
    Photo by Phil Plait - http://flic.kr/p/5QGJhT
  • Comparison
  • MediaWiki
  • Attractive
  • Extensible
    Photo by Sheila Miguez - http://flic.kr/p/JdvRG
  • Established Support Base
    Photo by Sheila Miguez - http://flic.kr/p/JdvRG
  • Highly Searchable
  • Familiar Backend
    Apache
    MySQL
    PHP 5.0
  • Up to Date
  • Cost
    Photo by Tracy O. - http://flic.kr/p/6oVWp
  • Not for Everyone!
    No WYSIWYG out of the box
    Wide-Open
    Technical Administration
    Server Installation / Maintenance
  • Installing & Configuring
    Photo by Danielle Dionne - http://flic.kr/p/5rExsj
  • Server
    Local
    Virtual
    Existing Web Server?
    Photo by Phil Gold- http://flic.kr/p/5S2i7
  • Operating System
    What we use
    Linux
    Other options
    Windows Server
    Windows XP
    Other
  • Web Server
    What we use
    Apache
    Other options
    IIS 6.0
    Cherokee
    Hiawatha
    Sun Java System Web Server
  • Database Server
    What we use
    MySQL
    Other options
    Post-Gre SQL
    SQLite 3.0
  • PHP5.0
    Photo by Cal Evans - http://flic.kr/p/4se9af
  • Configuring
    Web server
    O.S.
    Dependent
    Database server
    PHP 5.0
  • Security
    Operating System
    Campus I.T.
    Intranet or Internet
    Authentication
    Backing Up
    Photo by Joel Moss - http://flic.kr/p/51TEAJ
  • Handbook Development
    Brainstorming
    Writing
    Organization
  • Formatting
  • Skins
    Selecting a Skin
    User Skins
    Creating a Skin
  • Table of Contents
    Articles
    Topics & Subtopics
    Challenges
  • Editing
  • Style Sheet Editing
    Customizing your skin
    CSS editing
    Too many topics make table of contents illegible
  • Tagging
    Improves search capability
    Requires planning
    Defining tags
    Articles
    Thesaurus
    Photo by SD Kirk - http://flic.kr/p/6qoCbW
  • Extensions
    MediaWiki limited out of box
    Extensible
    Established User Base + Open Source =
    Someone has had the idea.
    A user has developed it.
  • Extensions (cont.)
    Add new features or enhance functionality
    Usually fall into one of these categories:
    Extend the wiki markup used to write articles
    Add new reporting and administrative capabilities
    Change the look and feel of MediaWiki
    Enhance security via custom authentication mechanisms
  • Extension Matrix
    Categories:
    Supported Version
    Status
    Type of Extension
    Recently Created
    Recently Updated
    Strategy
    Google
    Delicious
  • Essential Extensions
    Embed Document
    Displays PDF, XLS, Doc, etc.
    File Link Extension
    Shared Network Documents
    Intranet
  • Installing Extensions
    It varies!
    May require patch
    May require helper file
    Usually installing to patch and changing a config file
    Instructions always included
  • Lessons Learned
    It takes a long time
    Remember the scope of the handbook
    Backing up is essential
    Doesn’t work the same in every browser
    Maintaining is an ongoing process
  • Contact Information
    Mark Baggett
    LSUHSC-Shreveport
    (318)675-5460
    mbagge@lsuhsc.edu
    Deidra Woodson
    LSUHSC-Shreveport
    (318)675-5679
    dwood6@lsuhsc.edu
    Kimberly Pullen
    LSUHSC-Shreveport
    (318)675-5447
    kpulle@lsuhsc.edu