Sense-making Decision-making Action-Making The emergent result of these steps taken by individuals forms the basis of “culture”, as defined by Wikipedia as “an integrated pattern of human knowledge, belief, and behavior that depends upon the capacity for symbolic thought and social learning”. An Overview
Sense-Making It is "a motivated, continuous effort to understand connections (which can be among people, places, and events) in order to anticipate their trajectories and act effectively" (Klein et al., 2006a)
Decision-Making “can be regarded as an outcome of mental processes (cognitive process) leading to the selection of a course of action among several alternatives. Every decision making process produces a final choice. The output can be an action or an opinion of choice.” Wikipedia
Action-Making “the processes causing intentional (willful) human bodily movements of more or less complex kind” Wikipedia
Graphical Framework
Constantly negotiating between:
Assumed certainty (“!”)
Accepted uncertainty (“?”)
Tools and Technologies
Tools and technologies can be categorized based upon their affordances in regards to a space-time-sociocog continuum.
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