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Welcome to the Future of Self-Service Communities
 

Welcome to the Future of Self-Service Communities

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Customers don’t really care who’s answering their questions. As long as they receive the answers they need. So why do we make customers ask questions in multiple places, just to get to the same ...

Customers don’t really care who’s answering their questions. As long as they receive the answers they need. So why do we make customers ask questions in multiple places, just to get to the same answer? Join us to discover how new features in the Service Cloud are streamlining self-service, social, and community channels into one single flow—for customers and agents alike.

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