Conversations in the social graphWord-of-Mouth Marketing UniversityChris PanMay 14, 2009
Facebook Mission: Give people the power to share and make the world more open and connected.
Go where the audience is – unique visitors www.compete.com Source: US traffic from compete.com
Go where the audience is often – visits www.compete.com Source: US traffic from compete.com
Who’s on Facebook? http://www.facebook.com/ads/create/ Example: active FB users near NYC who like Basketball = 81,000 Active users = logged in past 30 days World = 200 million + US = 60 million + 50% of active users return everyday Logged on today: World = 100 million + US = 30 million + Footer of each Page:
Buzz-worthy topic – The Great Debate Buzz-worth topic Ideal timing Ask for participation Relevant exclusive content www.facebook.com/vitaminwater
Promoting on Facebook – easy for audience to participate – right from their homepage See the ads live on your own homepage: http://www.facebook.com/home.php?demo_ad=6002293186322&h=2fa37a64af http://www.facebook.com/home.php?demo_ad=6002261159755&h=f7d5f48713
Promoting with other media to get more fans (e.g., TV Commercial and print)
Get scale by using FB Pages + FB Ads Pages = “Convenience Store: Hundreds of thousands Ads = “Delivery Service” Tens of millions Microsite = “The Farm” Tens of thousands
vitaminwater integration with Kobe’s Page www.facebook.com/Kobe
Listen and tell a story www.facebook.com/PapaJohns
Special fan offers www.facebook.com/PapaJohns
Drive traffic to NBA’s official website and store www.facebook.com/NBA
Feature NBA’s Sponsors: Sprite and HP www.facebook.com/NBA
Convenience = More Engagement vs. Deeper EngagementWall posts get more engagement. 16,000 responses in the Wall post (from user’s homepage)
112 responses on Discussions tab
www.facebook.com/Starbucks
VS Pink shares offers and stories with 1.2 million fans www.facebook.com/VSPink
Red Bull shares content from sponsorships www.facebook.com/RedBull
Red Bull integrated into Shaun White’s Page www.facebook.com/ShaunWhite
“Best Profile Picture” www.facebook.com/CHEETOS
Skittles audience (everyone) is on FB! www.facebook.com/Skittles
People love humor www.facebook.com/AflacDuck
NPR shares news on Facebook
Facebook Marketing Solutions: examples and tips www.facebook.com/Marketing
Facebook for Influencers: examples and tips www.facebook.com/Influencers
Official presence – 40k monthly US uniques www.RogerFederer.com
1.1 million fans on FB; over 20k responses per post 1.1 million fans Responses per post:
22,000 responses
17,000 responses
Shares Nike ad www.facebook.com/Federer
Listen and recognize fans www.facebook.com/VinDiesel
Tell a story – picture worth a thousand words http://mashable.com/2009/05/12/vin-diesel-facebook/
Jet Li shares his work with One Foundation and new movies www.facebook.com/JetLi
Non-Profits on Facebook www.facebook.com/NonProfits
(RED) sharing latest events and news www.facebook.com/JoinRed
World Wildlife Fund shares latest news www.facebook.com/WorldWildLifeFund
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