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Achieve 2014 (for german school of london)

Achieve 2014 (for german school of london)






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  • If we manage our time, then we can manage our stress, etc …. <br />
  • Coz that’s what you do, what you try to do and what you gave up any hope of years ago. <br />
  • Highly effective people adhere to this habit based on the principle that all things are created twice, there is the first mental creation and then the second physical creation, and the physical creation follows the mental creation in the same way as the building follows its blueprints. <br /> If you don’t visualize what you want out of life then you are at risk of other people and external circumstances influencing your life because you are not influencing it yourself. Instead begin every day and every task with a clear vision of where you want to go and how you’re going to get there and make that vision a reality with your proactive skills from habit one. <br />
  • The Brilliant. Problem solvers (if they work hard. Most admired, single unswerving objective, Goal setters – NEVER FAIL. <br />
  • Tell Yale Story <br />
  • SET SOME GOALS. 12 months. 5 minutes. <br />
  • Abundant = Danny Kaye. Stretch = Moonshot <br />
  • Keywords: <br /> alignment, process, wheels <br />
  • James Noon – A Time <br />
  • In this session we’ll look at why people don’t like change; how to create a team culture that fosters change and how to boost personal powers of innovation and creativity <br />
  • Who remembers Gestetners? <br />
  • To bring about controlled change <br />
  • Fear of getting it wrong in a right and wrong world (Plato and Aristotle) Rules to bring up children, to eat, to drive! Prove with ‘describe the weather’. Peter Ustinov. Put your hand up if you were upbraided after putting your hand up in school? <br />
  • We are evolving technologically and socially, but not biologically. NOTHING IS SUPPOSED TO HAPPEN IN OUR LIFETIMES <br />
  • . Habit is the antithesis of originality. <br />
  • E.G. Hospice involved in changing structure of FR department. New roles. New offices. Plus whiteboard (can’t fit in new office because of low lights). Plus seating arrangements. Plus mail tray (only one –but 2 admin offices). Plus tiny office and all face to face fundraisers talking (telesales) at same time. <br /> And the straw hat breaks the camel’s back is new donor codes. <br />
  • Re Empathy – I like this quote <br />
  • Such chums! <br />
  • A.K.A … <br />
  • 1st 3 = heart disease <br /> 4th = ‘stupidity’ and ‘ulcers’ <br />
  • 1st 3 = heart disease <br /> 4th = ‘stupidity’ and ‘ulcers’ <br />
  • And sometimes the consequence is SEVERE! <br />
  • If you always suspected that stress was making you sick, you might be on to something. <br />   <br /> Research shows that stress has an impact on our immune systems, with one recent study in the Proceedings of the National Academy of Sciences even showing it can make colds worse. That&apos;s because when you are stressed, your body produces more cortisol, which can then wreak havoc on your body&apos;s inflammatory processes. The researcher of the study, Carnegie Mellon University&apos;s Sheldon Cohen, explained to ABC News: <br />   <br /> "You have people whose immune cells are not responding to cortisol and, at the same time, they&apos;re exposed to a virus system creating an inflammatory response. But the body doesn&apos;t have the mechanism that allows it to turn off the inflammatory response, which manifests as cold symptoms," said Cohen. <br />
  • …according to researchers from the Hospital Clinico Universitario San Carlos in Madrid published a study in the Journal of Neurology, Neurosurgery and Psychiatry (coz of Type A behaviour) <br />   <br />
  • Researchers at the U.S. National Institute on Mental Health found stress could play a role in the development of depression in mice. Lost appetite, lost interest in exercise. <br />   <br />   <br />
  • A new study from Yale University suggests that stressful occasions -- like going through a divorce or being laid off -- can actually shrink the brain by reducing gray matter in regions tied to emotion and physiological functions. This is important because these changes in brain gray matter could signal future psychiatric problems, researchers warned. <br />
  • A recent animal study conducted by Wake Forest University researchers showed that stress could help cancer cells survive against anti-cancer drugs. <br />   <br /> The study, published in the Journal of Clinical Investigation, was done on mice induced to experience stress by being exposed to the scent of a predator. When experiencing this stress, an anti-cancer drug administered to the mice was less effective at killing cancer cells, and the cancer cells were actually kept from dying because of the adrenaline produced by the mice, Everyday Health reported. <br />
  • Study by Lancaster University Sociology Department in 2013. <br />
  • Take the holmes rahe <br />
  • How you think. How you look after your body. How you manage your environment. <br />
  • Purpose = clear goals. Passion = are you in the right game? If you get these, persistence is easy. If you love your work, it’s not work! Give yourself a score out of 30 (10 per issue) <br /> Purpose, passion and persistence. Look at your top goal. Which of these three do you need to improve? <br />
  • Are you competent? Are you able to concentrate (working environment)? Do you practice self affirmation (Ken Spitfires story if I haven’t already old it). Exercise – Do you have all of the tools/training/time and space to concentrate that you need ? How can you work these in to your work reality? <br />
  • Proverb = don’t tilt at windmills <br /> Patton = it depends which way you look at it <br /> Edison = No such thing as failure (everything is relative) – ‘the formula for success? – double your rate of failure!(Thomas Watson, founder of IBM) <br /> NEGATIVE: <br /> Why can’t I do this? <br /> Why does this always happen to me? <br /> Why don’t they like me? <br /> POSITIVE <br /> How can I do this most easily? <br /> How can I solve this problem? <br /> How can I make them like me? <br />
  • Tai Chi, yoga, reflexology, acupuncture, all see the whole body as a system. The mind affects the body and the body affects the mind. <br />
  • If they are sceptical – remind them of palliative care. It just seems to work. Perhaps its all in the mind – but hey …! <br />
  • Dava Honey – Director of the Creative Healing Institute in Fairfax Virginia says above … <br />
  • Breathing exercises through the nose force you to improve your posture, and this tells your brain that you feel well. In fact it is suggested by Doctor Fiona Ellis, a Osteopath in Newcastle, that it is impossible to feel depressed and breath through your nose at the same time! <br />
  • The founders Patrick Jacobs and Annie Aris have many years of experience working in the field of children’s entertainment. They worked for many years as clown doctors at Great Ormond Street and Addenbrookes Hospitals and in special needs centres, hospices, care homes and hospitals.What do they do?* comedy * clowning * magic * songs* play acting* music * puppets and most importantly improvisation. <br />
  • Laughter is the best medicine – next to medical marajuana. Laughter is the best medicine – but NICE have banned it until we do more clinical trials. <br />

Achieve 2014 (for german school of london) Achieve 2014 (for german school of london) Presentation Transcript

  • www.mba-consulting.co.uk
  • Good Morning
  • Achieve! ‘Be Your Best’
  • Session 1: What we’ll cover … • Housekeeping • Aims • Introductions • Key elements personal success
  • Time Management
  • Innovation Management
  • Influence Management
  • Stress Management
  • AKA: How to Change the World, Stay Sane and Always Be Home For Tea
  • Managing Yourself: Advanced Time Management  Prioritisation  Delegation  Interruptions  Saying ‘No’ effectively  Setting Goals  Remembering the little details  Dealing with low energy  Getting everything done  Getting more from meetings  Motivating yourself  Dealing with interruptions Dealing with information and paper overload Avoiding procrastination Managing Stress
  • Time Management IS IMPOSSIBLE… Behaviour management IS NOT!
  • Things today will not directly address… Difficult people Too much work Organisational culture
  • If you keep on doing what you’ve always done you’ll keep on getting what you’ve always got
  • 4 key issues Choose the right thing to do Managing Yourself Choose the right time to do it
  • Goals
  • Hulme’s Success Model
  • 3 parts to time? Past Yesterday’s present Present Yesterday’s future or tomorrow’s past Future Tomorrow’s present
  • The Wheel of Life Family Money Career Home 10 9 8 7 6 5 4 3 2 1 Health Spirit Partnership Play
  • My goal is … 1. … to get fit 2. … to lose weight 3. … to get a better job 4. … to earn more money 5. … to learn to speak French … what’s wrong with these goals?
  • Get Smart! S pecific M easurable A chievable R elevant T imebased
  • Don't say: I will spend more time with the children Do say: I will do the bedtime story 3 times a week
  • Don’t say: I will reduce my debt Do say: I will pay off £1,000 from my credit cards and reduce the amount I spend on clothes by 50%
  • Goals should be: SMART Abundant Prioritised Stretch Recorded Reviewed Moved towards each day
  • A GOAL is just a DREAM with a DEADLINE
  • “Build your castles in the air. Then go to work on the foundations” Henry Thoreau
  • Managing Competing Priorities
  • Choose the right thing to do
  • 3 Key Techniques Technique 1 Find your ‘Vital Few’ Technique 2 Differentiate ‘urgent’ from ‘important’ Technique 3 Delegate effectively
  • Work hard … and avoid all unnecessary work!
  • The Pareto Principle, or … Results 20% 80% 80% 20% Activities … the rule of 80/20
  • Can you identify your 20%..? (I’ll give you 2 minutes)
  • ‘Things which matter most, must never be at the mercy of things which matter least’ Goethe
  • Stephen Covey High High RESULTS Crises, deadlines, firefighting Importance Low Urgency Low QUALITY Preparation, Planning, Prevention Four Quadrant Some meetings, Theory reports and interruptions DECEPTION Google, trivia, escapism WASTE
  • A If … B Urgent AND Important If Important but NOT Urgent D If Urgent but NOT Important C If neither Important NOR Urgent
  • The process - asking ‘what am I F.O.R? … what are my critical priorities?’ • Ask ‘What am I paid to achieve? What is the unique contribution my job makes?’ • List the main elements of your job • Identify those that give you most, and least, pay – off against the results you need
  • Innovation, Creativity and Change
  • 1. Change is natural
  • “Change is the only constant.” Heraclitus, Greek philosopher
  • From this…to this
  • From this … to this!!
  • And stranger than fiction … Even from this …. To this !!!
  • 3 components of success
  • Barriers to change?
  • Fear
  • We’re not equipped! Version 2.1 Version 2.0 Version 1.0 Version 1.1 Version 3.0 Version 4.0 Version 4.1
  • Habit
  • Another name for a funny story, beginning with ‘J’? JOKE Another name for Coca Cola? COKE Unpleasant thing to do with a sharp stick? POKE Pleasant thing to do in a hot tub? SOAK The correct name for the white of an egg? DID YOU SAY YOLK? DON’T YOU MEAN ALBUMEN?
  • 7 Dynamics of Change
  • Anyone find that tough to do?
  • People will feel awkward, ill at ease and self conscious
  • Anyone think that was a bit of a laugh?
  • People are at different levels of readiness for change
  • What did you do when I asked for the final 5 changes?
  • People can handle only so much change
  • GenDon. RegOne. LotDon DonUso. DonSol. DonLot.
  • Did you concentrate on putting on, or taking off?
  • People initially focus on what they have to give up
  • Anyone ask to swop with someone, or borrow something from someone else?
  • People will feel alone even if everyone else is going through the same change
  • Was it getting increasingly hard to find things to change?
  • People will be concerned that they do not have enough resources
  • What did you do when I said ‘you can sit down now’?
  • If you take the pressure off, people will revert to their old behaviour
  • Thomas Edison Sir Isaac Newton Clive Sinclair Charles Babbage David Beckham
  • Influencing Skills
  • Time for a chat
  • Building Rapport
  • How your subconscious is really in charge
  • What we’ll cover • • • • • Body Language Commonality Values NLP Listening
  • Rapport is like money: it increases in importance when you do not have it, and when you do have it, a lot of opportunities appear Genie Z Laborde; ‘Influencing With Integrity’
  • “Rapport is POWER. With it you can get things done you can’t get done any other way.” Tony Robbins
  • “People don’t care how much you know until they know how much you care” Pat Summitt, US Basketball Coach
  • Characteristics and behaviours of the influential?
  • Two Types of Communication Verbal Non-verbal
  • 3 Ways to Connect what you say how you say it what you look like when you say it
  • The Merhabian Circle 7% 55% Words Tone Body Language 38%
  • ‘All that matters is delivery, delivery, delivery’ Demosthenes 384-322 BC
  • Important researchers into communication • Charles Darwin • Albert Mehrabian • R L Birdwhistell
  • Anthropologist Ray Birdwhistell • We use almost 1,000,000 non verbal signals and cues • The average person speaks for 10 minutes a day • The average sentence lasts 2.5 seconds • We use and recognise 250,000 facial expressions
  • Hysteria Idiocy Innocence Anger Love Obstinacy Shock Disdain Relief Happiness Surprise Mischief Surprise Sadness Interest
  • ACTIVE Using Body Language PASSIVE
  • “No, honestly – I find your proposal fascinating”
  • Nixon v Kennedy 1960
  • UCLA, home of Professor Mehrabian
  • How does this help you influence?
  • What’s going on …? m b a
  • What’s going on …? m b a
  • Using your palm to influence others … The Geordie way
  • Submissive and Aggressive Palm Gestures
  • Taking Control Giving Control
  • m b a
  • Commonality
  • Commonality
  • Milton Erickson
  • Mirroring: The matching of certain behaviours of the other person
  • Mirroring
  • Mirroring and Leading
  • Voice T High one Low empo Fast Slow
  • Movement
  • Posture
  • I rest my case!
  • Touch
  • Personal Space
  • Breathing
  • Stress Management
  • How much energy do you have? • • • • • Cluster in to groups The ‘Lacking in Usual Sparkle’ Group The ‘Dog Tired’ Group ‘The Ready for the Knackers Yard’ Group ‘The ‘Is Their A Doctor In The House?’ Group
  • What is stress?
  • Stress is triggered by the ‘flight or fight’ response to perceived danger
  • … it is the physiological consequence of a psychological event
  • Why it is bad for us … • Thick blood (Heart Disease) • Adrenaline (Sleeplessness) • Heart beat rises along with blood pressure (Headaches) • Blood flows away from brain, stomach etc and into muscles (Stupidity and Ulcers) • Muscle’s tighten (Pain and / Distress)
  • It adversely effects your • • • • • • Nervous System Musculoskeletal System Respiratory System Cardiovascular System Endocrinal System Gastrointestinal System
  • U.S. Study linked stress to all six of the major causes of death… • • • • • • Cancer Accidents Heart Disease Suicide Sclerosis of the Liver Lung Disease
  • Reduces Immunity
  • Raises Stroke Risk
  • Spurs Depressive Symptoms
  • Shrinks The Brain
  • Fuels Cancer In Animal Studies
  • Perhaps 80% of all illnesses stress related
  • How does it impact on how you think? • Low self esteem • Inability to concentrate • Lack of confidence in own ability • Loss of sense of humour • Taking ourselves far too seriously
  • My List … •a shortened temper •irrational mood swings •procrastination •increased consumption of alcohol, caffeine and tobacco •increased consumption of junk food •lack of energy •poor memory
  • It’s Not All Bad News … • Friendships formed in the workplace are stronger and more emotionally supportive than any other • Workplaces offer shared experiences, challenges and stresses that bring people together • Study calls offices the 'modern-day' social club
  • Coal (after pressure is applied)
  • So How Stressed Are You?
  • What is the difference between a stressed person and a tree frog?
  • The Temperature Test… YES OR NO? I often feel that my levels of motivation are not as great as they once were. The quality of my work has declined in recent weeks or months. I sometimes feel a growing dissatisfaction with my job or role. These days I seem tired all the time. I am taking more time off sick than I used to. I don’t feel in control. I often find myself thinking negatively – I used to be more positive than this. I avoid any confrontation. Recently I have tended to disengage from any situation or relationship which might cause more stress.
  • Not everyone – because it is ‘response’ that matters
  • “It is not stress which does the damage, but how we cope with it” Leon Chaitow, Author of The Stress Protection Plan
  • “it is the response to stress which effects immunity rather than the stress itself” The Lancet ‘Depression Stress and Immunity” - 1987
  • Only three things you can change
  • Only three things you can change
  • Psychological Coping Strategies
  • Stress Reduction Kit BANG HEAD HERE Directions: 1 Place Stress Reduction Kit on wall 2 Bang repeatedly with head 3 Stressful situation will disappear simultaneously with consciousness
  • The 7 Point Psychological Stress Management Toolkit 1. The 3 Ps 2. The 3Cs 3. Count your blessings 4. Act Smart 5. Use the Wisdom of the East 6. Revel in incompetence 7. Take yourself lightly
  • 3Ps • Purpose • Passion • Persistence
  • 3Cs • Competence • Concentration • Confirmation
  • Count Your Blessings
  • Framing - Choosing to see the glass half full • ‘there is no such thing as bad weather – only bad clothes’ – Norwegian Proverb • we’re not retreating, we’re just advancing in another direction’ General George Patton • Edison ‘I haven’t failed, I’ve just found 700 ways it won’t work’
  • Start the day with a ‘pick-me-up’ Who or what in my life makes me feel happiest? Who or what in my life makes me feel loved? Who or what in my life makes me feel richest? Who or what in my life makes me passionate? Who or what in my life makes me feel empowered?
  • Eastern Wisdom
  • • • • • • • • • • • • • • • • Discuss your experience of any of the following … Tai Chi Yoga Reflexology Acupuncture Meditation Alexander Technique Aromatherapy Colour Therapy Homeopathy Herbalism Pilates Reiki Shiatsu Thought Field Therapy Anything else
  • How Meditation helps • Triggers relaxation response (opposite of fight or flight) • Lowers heart rate • Brings blood pressure down • Slows our mind down
  • Shallow Breathing More Stress Mistakes, indecision Brain starved of oxygen Difficulty Concentrating
  • Work Smart
  • 7 common behaviours guaranteed to increase your stress (and that of your colleagues) 1. Regularly work late 2. Travel during the rush hour 3. Be honest with everyone. All the time. About everything. 4. 5. 6. 7. Nurture grievances Try to finish your to-do list by Friday Listen to the news in the morning Always make sure that you have the last word
  • Learn to love Incompetence
  • - These are actual excuse notes teachers have received, spelling mistakes included- My son is under a doctor’s care and should not take P.E. today. Please execute him. Please excuse Lisa for being absent. She was sick and I had her shot. Please excuse Ray Friday from school. He has very loose vowels. Please excuse Tommy for being absent yesterday. He had diarrhea and his boots leak. Please excuse Jimmy for being. It was his father’s fault.
  • Don’t take yourself too seriously
  • Take the work seriously – but yourself lightly • • • • • The General The Politician The Florist The Policeman The Airline Pilot
  • The Power of Laughter
  • Norman Cousins
  • The health benefits of laughter • Laughter relaxes the whole body. A good, hearty laugh relieves physical tension and stress, leaving your muscles relaxed for up to 45 minutes
  • The health benefits of laughter • Laughter boosts the immune system. Laughter decreases stress hormones and increases immune cells and infectionfighting antibodies, thus improving your resistance to disease
  • The health benefits of laughter • Laughter triggers the release of endorphins, the body’s natural feel-good chemicals. Endorphins promote an overall sense of well-being and temporarily relieve pain.
  • The health benefits of laughter • Laughter protects the heart. Laughter improves the function of blood vessels and increases blood flow, which can help protect you against a heart attack and other cardiovascular problems.
  • "He who laughs, lasts."
  • You can’t have too much fun in your job!
  • …or can you?