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Dr Mark Elliott's (Collabforge) keynote to the City Planning, Civic Participation the Internet at Princeton University - 1 May 2009....

Dr Mark Elliott's (Collabforge) keynote to the City Planning, Civic Participation the Internet at Princeton University - 1 May 2009.
This presentation details how Collabforge worked with City of Melbourne to map the existing city planing process to develop a re-engineered process that leveraged collaboration and utilised cutting edge 'Web 2.0' solutions. Most notably, an open source wiki-based collaboration environment was developed in order to enable collaboration amongst the many City officers and stakeholders, as well as members of the general public during the public consultation period. The Future Melbourne project (www.futuremelbourne.com.au) recently won the Planning Institute of Australia (Victoria Division) Awards for Excellence, Local Government.

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Princeton09MarkElliott Princeton09MarkElliott Presentation Transcript

  • Wikis
&
Web
2.0
for
City
Planning: Transparent,
Par,cipatory,
Collabora,ve Dr
Mark
EllioA,
Director,
Collabforge City
Planning
Civic
Engagement
and
the
Internet Center
for
Informa6on
Technology
Policy Princeton,
April‐May
2009
  • [Future
Melbourne
home]
  • David
Mayes,
Manager
Strategic
Planning
and
Sustainability mandate
for
a
collabora,ve
city
plan inspired
by
Wikipedia
as
collabora,ve
process Collabforge
mapped
the
planning
process re‐engineered
the
process
for
a
collabora,ve
outcome
  • shiK
away
from
exclusive
focus
on tradi,onal
public
consulta,on
  • Stay
within
the
box. Ap pr ov ed
  • collabora,on
 is
more
complicated
than
 commen,ng
  • challenges common
fears
  • You
mean
anyone
can
edit
my
work?!!
  • Who
guarantees
quality? community
modera,on Future
Melbourne
Team City
of
Melbourne Stakeholders Public
  • dear
sir/madame, 
 i
am
sorry
to
find
a
spelling
mistake
in
the
third
 last
paragraph,
second
line.

the
second
word
is
 mis‐spelled
as
'knoweldge'.

please
check. 
 thank
you
for
your
aAen,on. 
 with
faith
from,

john
tam,
chinese
in
hong
kong.
  • EDIT
  • arbitra,on
 may
be
needed
for
rare
cases
of
disagreement expert
input but
remember,
the
host
organisa,on
is
in
charge
  • 15
  • risk
analysis risk
management
strategies daily,
mul,level
monitoring
of
every
single
edit
  • not
a
single
instance
of
 spam off‐topic offensive
contribu,on
  • there
are
risks but
the
benefits
far
outweigh
them understand

what
they
are be
upfront
about
them addressed
them
through
appropriate
 policies
and
monitoring
  • local
postcodes
  • female
to
male
registrants
  • age
groups
  • page
views
  • public
edits
  • Future
Melbourne
covered
on
40+
interna,onal
 blogs
&
websites “Could
this
be
the
beginning
of
par,cipatory
governance?” “Kudos
City
of
Melbourne!
AAen,on
Melburnians:
be
sure
 to
have
your
say
and
take
advantage
of
this
excellent
site
so
 what
you
think
and
feel
the
city
should
be
like
in
the
future
is
 accounted
for
in
policy
development“ “It's
not
hard
to
imagine
why
Melbourne
has
a
reputa,on
as
a
 vibrant
and
progressive
city” “I'd
love
to
see
the
Mayor
of
my
city
on
the
front
page
of
a
wiki
 asking
for
contribu,ons!”
  • organisa,on online
public
  • organisa,on online
public
  • Learnings Build
it,
&
they
won’t
necessarily
come. strategic
design
‐
addressing
&
communica,ng
 mo,va,ons
&
incen,ves
for
par,cipa,on Web‐relevant
promo,on
is
a
must!
  • Learnings
cont. Web
communi,es
for
par,cipatory
planning
&
policy
 development
take
,me
to
cul,vate. purpose‐built
Web
communi,es
are
a
resource
 that
requires
,me
&
energy
to
grow,
&
they
should
 be
protected
as
an
investment
 an
investment
into
the
organisa,on’s
human
 resources
*&*
 your
community’s
digital
literacy
  • Reduce
‐
the
need
to
start
from
scratch Reuse
‐
the
input
for
other
ini,a,ves Recycle
‐
community
members
for
other
projects
  • 37
  • New
Collabora,ve
Tools
&
 Social
Processes Par,cipatory
Democracy (extending
representa,ve
democracy) Ci,zen Innova,on in Governance
  • this
type
of
innova,on
can
happen
anywhere needed: awareness
of
opportunity
&
interest
on
part
of
 project
sponsor experienced
prac,,oners
‐
either
internally
or
 externally
sourced
 naviga,ng
virtual
community
dynamics
 needs
careful,
expert
aAen,on
 ‐
this
is
a
key
risk commitment,
courage
&
crea,vity
on
part
of
 everyone
involved
  • Self
evident: the
Web
(in
some
form
or
another)
is
here
to
stay ‐
be
it
seman,c,
mobile,
ubiquitous... Web
development
is
fast,
cheap,
easy
 &
replicable ‐
this
puts
power
in
the
people’s
hands
  • if
government
at
all
levels
does
not
 step
up
to
the
plate,
&
lead,
 leadership
will
come
from
elsewhere
  • what
does
this
‘elsewhere’
look
like
to
you?
  • www.Collabforge.com Mark.EllioA@Collabforge.com www.TwiAer.com/MarkEllioA Phone:
613
421
978
501 Dr
Mark
EllioA,
Director,
Collabforge City
Planning
Civic
Engagement
and
the
Internet Center
for
Informa6on
Technology
Policy Princeton,
April‐May
2009