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S11 resume book
S11 resume book
S11 resume book
S11 resume book
S11 resume book
S11 resume book
S11 resume book
S11 resume book
S11 resume book
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S11 resume book

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  • 1. LAWRENCE CHARLES ABRAHAMSON abrahamson.lawrence@gmail.com professional experience I am a designer who explores the boundaries of strategy, design and experience. I continue to seek new permutations of thought through challenging orthodoxies, looking to cultural analogies and exploring “the adjacent possible.” In 14 years of professional experience in international contexts and on interdisciplinary teams, I have practiced and promoted design in a variety of project types including retail & brand, healthcare, workplace, higher education, and scientific research for clients such as Reebok, Memorial Sloan-Kettering, Pokemon USA, ING Direct, and Publicis Asia. Additionally, personal endeavors have given me expertise in artistic installations, outdoor adventure sports, travel & tourism, fitness & health, and Asian cultures. Drawing on my breadth of experience, capabilities to lead and rigor in research and design innovation methodologies, I can solve a range of problems in inventive ways. With an eye towards strategic planning and service design, I am always the advocate of the end user and champion of compelling cases for change. I enjoy collaborations, working as a team to add layers of depth through iteration, crafting stories which excite and generating forward momentum. A cheerleader and shepherd, I am well-versed in the complete life cycle of projects and actively bring ideas from the fragile stages of a spark through the reality of fruition. select projects Judd Goldman Sailing Program | 2010 (with Marco Cimatti) Chicago, IL Service Designer integrating two previously separate programs into one seamless organization. In addition to conducting user group interviews, site observations and client workshops, created facilities upgrade plan, visualization framework for program offering tracks and service design blueprint. ING Direct | 2005 (with Gensler) New York Design Planner for conceptual prototype development of a new home mortgage offering with aspects of delivery innovation including an expanded customer experience, unique channel development and delivery of witty ING brand through physical space. Chicago Loop Alliance (Art Loop Open] | 2010 (with Raphael D’Amico, David Kodinsky, Joe Fleischhacker) Chicago, IL Experience Designer collaborating with project team to develop experience map for inaugural publicly voted art exhibition occupying Chicago’s Loop district. Facilitated brainstorming workshop with key stakeholders and partners. Prototyped voting scenarios incorporating the range of public’s aptitude towards technology. An Asian perspective of space | 2008 Singapore Visiting Researcher exploring how space is perceived in Asia and ways one could demonstrate those understandings through aspects of experience and service design, resulting in a white paper and public installations. CEDIM | 2011 Visiting Professor of Innovation Monterrey, Mexico Development and teaching of six week user-centered design research course to undergraduate students as preface to semester studio project. SMARTSMART | 2007–present Founder, Design and Experience Consultant Singapore Interior and experience design for public spaces, workplace and exhibition design. //exhibition design / master planning / user research / local liaison / design opportunities study / workplace / web strategy// select projects: Academic Medical Center Master Plan at NUS & NUH / Publicis Asia Workplace Development / Best of ADM Year-End Exhibition / Art, Design & Media Design Opportunities Study / Urban Redevelopment Authority Tradeshow Concept / Singapore Tourist Board Exhibition Proposal / 2010 Youth Olympics Game Project Proposals / Media Development Authority Web Portal Proposal DIGITAL CREATIVE CENTER | 2008 Visiting Researcher Singapore Invited grant-based project comprised of secondary research and travel explorations into eastern concepts of space and community. //white paper / curriculum development / public installations// gensler | 2004–2006 Associate, Senior Designer New York, NY Strategic consulting, retail branding and interior design for projects located from New York, NY to Seoul, Korea. //strategic planning / conceptual development / retail design / branding / workplace / experience design / master planning / lobby repositioning// select clients: Pokemon USA / Novartis / Reebok / Greg Norman & Rockport / ING Direct / Trump & Gucci / Lehman Brothers / 1 Times Square / 1095 Avenue of Americas / Comcast / Madison Square Garden / Weight Watchers / Marc Ecko Enterprises zIMMER GUNSUL FRASCA PARTNERSHIP | 1997–2003 Associate, Project Architect and Designer Portland, OR; Washington, DC; New York, NY Project Architect and designer from conceptual development through construction administration for projects located from Davis, CA to Istanbul, Turkey. select clients: Memorial Sloan-Kettering / US Consulate General / Univ. of California / Portland Int’l Airport / Oregon Convention Center education IIT, institute of design | 2010 Chicago, IL Master of Design Methods SYRACUSE UNIVERSITY | 1996 Syracuse, NY Bachelor of Architecture
  • 2. Arpita Agrawal www.innovation-playground.com Chicago IL arpita@id.iit.edu (312) 952-5604 Information and User Interface Design Objective To obtain a full or part time position creating strategic interactive and information design solutions. To align innovation strategies with user experience and business rationale. Summary Designer with over fourteen years of multidisciplinary experience that includes interactive, visual and product innovation. Experienced in strategic design processes and implementation. Knowledgeable in using design methodologies, frameworks, models & processes, conceptual modeling, personas, storyboards, scenarios, wireframes, design prototypes & design specifications. Adept at integrating qualitative, quantitative and secondary research. Motivated interdisciplinary team player. Able to plan, prioritize and coordinate to meet deadlines. Selected Professional Experience Education DESIGN CONSULTANT 2009 to Present Various design projects included web site design, software interface’s user interaction and design specification quality analysis, business concept design and branding. IIT Institute of Design, Chicago, USA (www.id.iit.edu) Master of Design Methods 2005 Design Planning (Additionally, Entrepreneurial Finance at IIT Stuart School of Business) DESIGN & MARKETING, 2006 to 2008 Infrastructure Engineering Inc., Chicago, IL Content strategy, information architecture and design of web site (www.infrastructure-eng.com), brochures, print collateral and brand management. Based on work flow analysis redesigned software user-interface of Deltek Vision for inhouse efficiency. Worked on communication design, business development, processes, market strategy and implementation in the architectural-engineering industry. Techknow Engineering LLC, Chicago, IL Communication design, information architecture, business strategy and development, marketing strategy and implementation in architecturalengineering industry. PRODUCT DESIGN 1994 - 2004 Otis Elevators Ltd., Mumbai Designed an “Observation Elevator Car”. Reduced cost by 7.8% and weight by approximately 750 lbs. Interface of elevator call buttons adapted worldwide. Product Design Internship Siemens, Medical R&D, Mumbai Designed Tomography (X-ray) user interface and controls based on research, ergonomics and cognitive human factors. GRAPHIC DESIGN 1994 - 2004 Design Consultant Web design, branding, logos, print graphics, promotional graphics, book layouts and font development. ADJUNCT FACULTY 1995 - 2003 National Institute of Fashion Technology, New Delhi Faculty for Design Process, Elements of Design, Ethnographic Research & Documentation. Skills Design Planning & Strategy Innovation Methods I Analysis and Synthesis I Market Analysis I User Research I Trend Analysis I Human Factors Analysis I Scenario Writing I Strategic Planning I Portfolio Planning I Product Planning I Wireframe Development I Rapid Prototypes I New Product Definition I Tools Adobe Illustrator I Adobe InDesign I Adobe Photoshop I CorelDraw I Dreamweaver I Flash I MS Office I PowerPoint I Excel I Project I Visio I Business Plan Pro I Deltek I Act I Conferences & Seminars DMI: Creating the Perfect Design Brief 2008 I Sustainable Communities 2004 I Invention 2 Venture 2004 & 2005 I Institute of Design Strategy Conference 2005 I About, With and For Conference, on Human Centered Design 2004 National Institute of Design, Ahmedabad, India (www.nid.edu) 5 Years Professional Education Programme 1994 Industrial Product Design Projects at Institute of Design Strategic Planning Identifying opportunities for PayPal in the booming digital gaming industry, by researching industry, trends, technology and user behavior to develop possible future scenarios. Strategic opportunities for PayPal in the gaming industry in those possible futures. Visualization Method for potential outcomes of innovations, developed to overcome grand challenges. Business Strategy to locate inter-disciplinary experts and collaborate their skill set with midsize businesses. Innovation Platform iNews for Apple, to deliver user-configured, relevant, aggregated and scalable news from credible sources in variable formats. Brand Strategy and Implementation Plan for brand repositioning of CDW, one of Fortune 500’s fastest growing companies. Structured Planning for Large Scale Systems conceived an “Evolutionary Housing System” for the changing global housing needs. Created concepts and floor plans customized to user need by using prefabricated, grid-based structural and surface elements. Noteworthy Index Awards, Denmark, Top Nomination 2005 “The Evolutionary Housing System” in the category “Home” http://www.index2005.dk/Members/laconte/homeObject# Best Short Fiction Film Award 1992 ‘Totanama’ won the 39th National Film Festival, India Production Planning & Execution, Production Design & Budget Portfolio http://www.innovation-playground.com Work Authorization US Permanent Resident (Green Card Holder)
  • 3. Amir H. Arabkheradmand M.Arch., M.Des., M.B.A. amira@id.iit.edu 474, N Lake Shore Dr, Apt 2204 Chicago, IL 60611 (312) 810 - 8043 Design and Planning Experience: Executive Experience: Design Planner Academic Projects Undisclosed MRO Supplier, 2011 Cofounder and Director Arapi consultant Airport development department, 2008 – 2009 Conduct primary research and analyze existing services and customer needs to inform customer relationship strategies and redesign service offerings. Create user personas and visualize design concepts. Salvation Army, 2010 Analyzed various sets of insights from user and industry studies. Created, evaluated and visualized new concepts to grow the Salvation Army customer base by improving stakeholder experiences. Shift, 2010 Planned a new sharing/recycling system employing a reward-based gaming environment website and smartphone application. T-Mobile, 2010 Challenged by parent and tween conflicting visions about mobile phone use, conducted user research and studies on available products and solutions to inform a new wireless communication experience. Developed a handset device through concept visualization, storytelling and prototyping. System planner Arapi Consultant Established Airport Certificate System, 2008 Designed procedures, associated forms and training materials. Designer Design Core [4s] Architecture Consultant Architecture design and modeling projects, 2004 – 2007 Research and Academic Experience: Research Associate for Executive Education, 2010 Institute of Design, Illinois Institute of Technology Executive Education Summer Course User Researcher Academic Project Chicago Corner Stores, Mexican High Frequency Stores, 2010 Generated concepts for small-scale convenience stores inspired by in-depth user observation study. Applied ethnographic interviewing and shadowing techniques. Arapi Consultant Decrease Delays in Congested Airports, 2008 Conducted user research focused on various stakeholder groups, including passengers, operational staff and air traffic controllers. Teaching Assistant Institute of Design, IIT, 2010 - 2011 Problem Framing and Decision Making Courses School of Art & Architecture, IAU, 2002 - 2006 Architectural Design Studio, and History of Architectural Research Assistant Iran Civil Aviation Organization, 2003 – 2004 Airport development systems Sharif Entrepreneurship Center, 2002 – 2003 Entrepreneurship in Small Businesses Building and Housing Research Center, 1999 – 2000 Improving Architecture Courses Curriculum in Iran Aviation research and consultant company Assistant Director Design Core [4s] Development and Quality Management 2007 Project Coordinator Design Core [4s] International EPC Housing Project, 2004 – 2006 Architecture and urban design consultant Member of Board of Editors Iranian Architecture Quarterly, 2002 – 2009 Contemporary architecture reviews and critiques Education: Institute of Design, IIT Chicago, 2011 exp. Master of Design Stuart Business School, IIT Chicago, 2011 exp. Master of Business Administration Course works: Planning and Strategy Decision Making Interaction Design Prototyping User Observation Agent Based Modeling School of Art & Architecture, IAU Tehran, 2008 Master of Architecture Skills: AutoCAD Adobe CS: Photoshop, InDesign SPSS MS Office; Access, Project Photography Prototyping and Modeling Rapid Sketch Ideation Aviation Systems and Procedures Personal Interests and Experience: Road Trip in 21 countries and 23 states in the USA Living experience in Middle East, Asia and the USA Aviation and Flight Photography: Some Frames of Europe, Group exhibition, 2004 Niavaran Cultural Center, Tehran Darkness, Individual exhibition, 2005 Cafe Ax Gallery, Tehran Made in China, Group exhibition, 2008 Khark Gallery, Tehran
  • 4. stefani rosa bachetti 1 804 874 5639 | stefani.bachetti@gmail.com selected experience National Cheng Kung University Nantou, Taiwan Summer 2010 intent Develop successful product, service, and experience offerings through the revelation of hidden trends between societies and the factors that influence their lives. Designer. Competed in NCKU’s International Design Workshop. Collaborated with team to develop a new product within project parameters: modern toy inspired by folk toys. Kwajalein Atoll High School Guegeegue, Kwajalein Atoll, Marshall Islands Summer 2008-Summer 2009 Educator. Designed and carried out lesson plans for 9th, 11th, and 12th grade Art, Earth Science, and Physical Science classes, respectively, using limited resources in a developing nation. ALKAN Shelter, LLC Fairbanks, Alaska Fall 2005-Summer 2008 Industrial Designer. Cooperated with architects and engineers to design and build carbon composite mobile shelter systems for government contracts. Created 3d models and animations, 2d engineering drawings, graphics, and presentations for clients. The Egg Factory, LLC Roanoke, Virginia Summer 2003 & 2004 Innovation Consultant. Provided alternative methodologies and unique program insight for internship program. Mentored sixteen interns brainstorming ideas, writing comprehensive business plans, including marketing research and financial analyses. U.S. DOE Solar Decathlon Washington, D.C. Fall 2002 Designer. Involved in construction, exhibition, documentation. Project awarded BP’s Creating Breakthrough Solutions Award, 1st in Design Presentation and Simulation, 1st in Getting Around, 5th overall. capabilities Ethnographic Interviewing, Data Analysis and Insight Synthesis, Trend Identification, Engagement Executions, Information Communication, Usability Methods. Flash, Dreamweaver, HTML, 3d Studio Max, SolidWorks, Rhino, InDesign, Photoshop, Illustrator, Premiere. Metal, wood and foam working, ceramics, knitting, photography, and screen printing. thesis Output for Input When data and information is passed on, whether within a company or from consultant to client, how much of that data is used and how much is thrown away? In the interest of maximizing solutions and minimizing waste, Output for Input breaks down how to properly communicate research in order to facilitate successful results. et cetera ServiceID Student Organization Founder Senior Class Faculty Advisor, KAHS Dual Citizenship, US and Germany awards Honorable Mention, International Design Workshop, NCKU Dean’s List, successively, Virginia Tech Design Development Research Grant, Virginia Tech Visual Research Award, VT Graduate Research Symposium Project Feature, ID Magazine Annual Design Review Editor’s Choice, International Contemporary Furniture Fair National Society of Collegiate Scholars VT IDSA Student Secretary education Master of Design; Design Strategy, Research, expected Spring 2011 Institute of Design, Illinois Institute of Technology, Chicago, Illinois Bachelor of Science; Industrial Design, Magna Cum Laude, Spring 2005 Virginia Polytechnic Institute and State University, Blacksburg, Virginia
  • 5. Leticia Araujo Baião labaiao@gmail.com / +1 (312) 282 5988 Professional Experience Freelance | feb 2007- 2010 Designer, development of ethnographic research, products, stands, visual identity and print. Working in companies such as MJV Technology and Innovation, Fibra Design and Artes & Ofícios. MBA Cultural | jul 2009- oct 2009 Product Designer, development, detailing and production of interactive objects for science exhibitions. Artes & Ofícios | apr 2008-jun 2009 Industrial Designer, detailing, prototyping and coordinating production of point of sale displays and small products. ESDI | mar-jul 2007 Teacher Assistant for the ‘Microsoft Design Research 2007’ project, assistance to teachers Noni Geiger and Eliane Jobim in tutoring students and producing graphic material for communication of projects. Motorola/ESDI| may-jul 2006 Intern Motolab II, development of user research and opportunity analysis for communication solutions. Coordination of the intern team and presentation of methodology and proceedings used in the first edition of the Motorola and ESDI cooperation lab. Cláudia Zarvos | mar-jun 2006 Design Intern, development of exhibitions, print material and residential furniture. Zidesign | jul 2005-jan 2006 Graphic design intern, development of brands websites and print material. Construction of banners and websites using flash and html. Motorola/ESDI | sep 2004-mar 2005 Intern Motolab, research focused on users from economic classes C and D (Brazil), analysis of consumer profiles and development of projects for cellphone hardware. Projects Graduation Project | mar-dec 2007 Study on Collaboration Between Design School and Small Businesses, guidelines for future interactions and a case study, investigation of ways, possibilities, advantages and disadvantages that collaborative projects can bring to design education and local businesses. Project Exploring Interactions | sep 2006-jan 2007 Volunteer!, within the theme ‘Trade’, development of a product aiming at stimulating communication and interactions among people involved and interested in volunteering. Microsoft Design Research | mar-may 2005 Moby, development of a conceptware, given the theme “Time: sharing, remembering and organizing”. Electrolux Global Design Lab | mar-jun 2004 Nous, development of a line of domestic utensils - refrigerator, stove, dishwasher and washing machine, focused on a young audience. Education Graduate Illinois Institute of Technology - Stuart School of Business and Institute of Design 2010 - 2012 (expected graduation) MBA/Mdes Dual Program College Universidade do Estado do Rio de Janeiro - Escola Superior de Desenho Industrial 2002 - 2007 Bachelor of Graphic and Product Design *Exchange program, TU Delft - Netherlands 2006/2 1 semester from Design for Interaction master programme High School Colégio Salesiano Santa Rosa 1999 - 2001 *Exchange program Athens HS - Illinois, USA 1999/2 - 2000/1 Other Activities Brazil Design Week | 2008 Social Design International Forum | 2007 Design Students National Meeting (Ndesign) 2002, 2003, 2004 Synthesis in Time: ESDI 40 years | 2003 The creative process | 2004 Prof. Charles Watson - Parque Lage Visual Arts School Languages Fluent English Complete course at Brasas E.C., Michigan diploma of profiency in English, Toefl iBT 105/120. Software SolidWorks, Rhinoceros 3D, 3D max, Illustrator, Photoshop, In Design, Flash, Dreamweaver, AutoCad 14, Microsoft Office and Microsoft Access.
  • 6. Tanushree Bhat tanu@id.iit.edu geraniums@gmail.com (312) 515-4576 • 25 E Delware Pl, #507, Chicago, IL 60611 Seeking experiences where I can take on challenging research projects and wicked problems, specifically related to new emerging markets and work with a multidisciplinary team in p lanning and development of insights into opportunities. Experience Summer Associate, Doblin- A Monitor Group Company, Chicago, USA May 2010-July 2010 Design Researcher Communication Designer, Onio Design Pvt. Ltd. Pune, INDIA, Jan 2008-Mar 2009 Education IIT Institute of Design, Chicago, IL Master of Design Candidate, Expected 2011 Coursework in Design Planning, User Research and Systems approach to planning, Strategic Design Research for Base of the Pyramid. Color Material Finish (CMF) Strategy 2010 for LG Mobile phones in India. • • • • Appointed project lead and strategist. Conducted in depth customer and expert interviews in four major Indian cities using ethnographic tools to understand sociocultural implications and key design attributes for CMF preferences. Worked with a color expert to create CMF preference maps, physical mood boards and swatches for client presentations. Gained experience in forecasting trends. Gained experience in market data analyses. Presented maps hi-lighting the changing patterns in trends of CMF preferences in India. In charge of communication. Designed and presented the final CMF strategy report at the LG headquarters in Seoul, Korea. Srishti School Of Art Design and Technology, Bangalore, INDIA Diploma in Communication Design, 2006 Coursework in Design for Community (a contextual learning lab) Academic Projects Awards Vital India Research 2009/2010 for SAMSUNG- Brand strategy and Design Direction for six product categories in India. Awarded certificate of commendation in recognition of the final diploma project. • “To Be and What To Be”- A Web site (pilot) allowing a young person (15-20yrs) to articulate and explore the different issues that surround the idea of choosing a career path. • • • • Conducted user interviews and market research, in four major Indian cities for six product lines; washing machine, refrigerator, microwave, television, home theatre and digital camera. Analyzed data, created insight clusters, mapped user behaviors, defined segmentation and articulated design directions for the product development team. Created brand perception maps in each product category and identified opportunity space for the Samsung brand. Sketched and participated in early concept generation for products In charge of communication. Designed the final presentation for client in Korea. Co-Authored “What India Wants”, a trend report, with Mr. Manoj Kothari, Director, Onio Design; For Global Design Resource (GDR) research consultancy, UK, published in 2008. Design Lead, Live INDIA Project, NOKIA Design Oasis Bangalore, INDIA, Aug 2007-Dec 2007 • • • • Led team of three design students through the entire process of user research to conceptualizing a phone design for a specific user category defined by NOKIA. Created personas, scenarios, interaction flows and promotional material around the concept. Exposed to Nokia’s approach to research methods, segmentation, trend analysis and forecasting. Designed and presented final phase deliverable to visiting Nokia design team from London. Communication Designer, Quicksand Design Studio, Delhi, INDIA Jan 2007-Aug 2007 • Designed and detailed a storyboard for a five minute animation film with a voice over for a non profit citizen journalism magazine Civil Society. Communication Designer (Summer Associate), HP Labs Bangalore INDIA, Jun 2005 • Designed communication material and packaging for their first product launch The Gesture Keyboard. Nominated at the INDEX Design Awards, 2003 Copenhagen in the category of “Community” “Eco Source”- Designed information architecture and proposed an idea of an ‘Eco Source’ for Indian cities. The source was designed to be more than a directory by additionally providing different ways to make an informed choice in being eco friendly in your city. Skills Ideation sketching, user research and analysis, story boarding, preparing design deliverables (presentation materials), facilitation in design process. Expertise working with Adobe Design Suite (Illustrator, Indesign, Photoshop) Familiar with video editing software- Final Cut Pro (Mac OS) Interests BoP, experience modeling service design
  • 7. Lauren Braun seeks a summer internship applying human-centered design methods to business problems in a collaborative environment. laurengbraun@gmail.com (248) 303 5978 Experience Education Jasculca Terman and Associates Chicago, IL Account Executive Aug 2008 – Aug 2010 IIT Institute of Design Chicago, IL Master of Design, expected 2013 Independent, 50-person strategic communications agency specializing in public affairs, event management, print and web design, new media, and video production. Emphasis on human-centered design. Coursework in user research, product design, graphic design and branding, digital media, photography and 3D modeling. Exelon: Designed sales presentation and managed collateral development to help market new nuclear power services. Researched, evaluated and organized climate change policy-focused speaking opportunities for company executives. Pfizer: Wrote and pitched stories on patient safety issues to Illinois print, TV and radio outlets as part of coordinated national advocacy campaign. Poetry Foundation: Created communications strategy and designed materials to boost public support during construction of controversial new facilty. DeVry Inc: Managed day-to-day PR activities for AZ, IL and FL campuses of the Chamberlain College of Nursing. Planned Florida campus grand opening. Illinois Holocaust Museum: Executed publicity strategies for Museum events, generating media coverage in the Tribune, Sun-Times, NPR, ABC, NBC and PBS. Northern Trust: Profiled public pension funds to support business growth. Operations: Designed and drove firm-wide transition from paper to digital media clips. Training: Developed and taught seminars on Excel, FileMaker Pro and RSS. Aflatoun: Child Savings International Amsterdam, The Netherlands Communications Manager Jan - Dec 2007 WelcomeID co-chair, InsideID co-chair. University of Michigan (Ross) Ann Arbor, MI Bachelor of Business Administration, 2006 graduated with honors Focus on information systems. Coursework in operations, corporate strategy, usability/HCI and management consulting. Editor-in-Chief of business school’s weekly newspaper. Co-founder of annual student art auction raising $30k for charity. University of Michigan Ann Arbor, MI B.A. in Art History, 2006 member of honors college Coursework in 20th century art and architecture, criticism and semiotics. Non-governmental organization providing financial education to children in developing countries. Wrote article on children’s financial education published in The Swiss Human Rights Book. Designed textbooks and manuals, and oversaw website redesign, taking into account language, hardware and accessibilty issues of partners in 30+ countries. Awards Arts at Michigan Ann Arbor, MI Funding and Financial Coordinator Jan 2003 - Jul 2006 Ross School of Business 2006 Leader in Thought and Action 2005 B.B.A. Service Award University office responsible for integrating arts and culture into the undergraduate experience. Helped bring visual art, theater, film, dance, poetry and musical performance to campus by administering $20k/year grant-making program for student and faculty arts projects. Skills MS Word, PowerPoint, Excel; FileMaker - Advanced Adobe InDesign, Illustrator, Photoshop - Intermediate Rhino, Graphite, Flash, FinalCut Pro - Beginner Product prototyping, sketching, photography - Intermediate I excel at running meetings, managing complex projects and keeping team momentum going. I am organized and detail-oriented, and I love exploring the pragmatic side of design problems. I also enjoy honing my technical skills and teaching them to others. Institute of Design 2010 Jay Doblin Memorial Fellowship More I really love words. A competitive game of Scrabble and the Sunday crossword are two of my favorite activities. I like reading, especially about the history of science and human discovery. Contemporary fiction, too. I’m into cooking, restaurants, and trying new foods and cuisines. I’d like to eat my way though every country in the world – I’ve made it to 22 so far. In a pinch, I can read menu-level Dutch and German.
  • 8. 3550 N. Lake Shore Dr. Apt. 803 Chicago, IL 60657 Jared A. Bryll Objective Experience Phone: 810.348.0772 E-mail: bryll@id.iit.edu Obtain internship to learn from and work with similarly passionate people in the field of design. Eaton Corporation Application Engineer Fayetteville, NC June 2007 - August 2010 • Interacted with sales team and customers to determine style of Motor Control Center needed • Designed and processed MCCs to meet customer requirements • Troubleshot component problems throughout the MCC manufacturing process • 5S auditor Design Engineer • Worked with cross-functional team pertaining to Motor Control Center applications • Configured MCC component layout • Designed, prototyped, and tested MCC FlashGard units • Developed Remote Racking Accessory: market analysis, design, prototype, test, manufacture Patent Pending / Application 20090301851 • Developed MCC FlashGard Pad Lock Device: market analysis, design, prototype, test • Design For Six Sigma trained • Communicated with off-shore design resource to ensure proper quality of output • Conducted kaizen event to organize reference material for increased productivity • Team 5S coordinator • Assisted Westover High School with FIRST Robotics Competition Faurecia Auburn Hills, MI Internship with Automotive Interiors Division Summers 2004 and 2005 • Worked with instrument panel, center console, and door panel applications • Assisted in developing the bill of material for the instrument panel and center console • Produced prototype parts using plastic injection molding, thermoforming, and vibration welding • Revised and developed the instrument panel build schedule • Created part detail drawings to illustrate open issues Education IIT Institute of Design Master of Design Candidate Chicago, IL May 2012 Design Planning, Observing Users, Decision Making, Systems Workshop, Design Communication, Understanding Context, Problem Framing, Prototyping Methods, Design Analysis Ferris State University Big Rapids, MI B.S. in Mechanical Engineering Technology May 2006 Program accredited by ABET B.S. in Product Design Engineering Technology Awards Skills Activities Young Artists of Today! Exhibition Award of Recognition, artist merit award, 2001 Proficient with Inventor, AutoCAD, and ProEngineer software, experienced with designing for sheet metal and plastic manufacturing processes, concept to completion design, patent search and process, InDesign, Illustrator, Photoshop, and LabView software snowboarding, mountain biking, surfing, music, ultimate frisbee
  • 9. Research + Design t: 734.673.7895 Rebecca Buck Chicago, IL becky.buck@gmail.com Skills • 3 Years experience conducting qualitative research including interviewing, participant observation photo-documentation, online journal studies, and focus group facilitation • Ability to develop visual communication materials and narrative flow • Experience with rapid behavioral prototyping for concept testing • Excellent organizational skills • Comfortable self directing and working independently, but enjoy working in collaborative teams • Proficiency in industry software, (InDesign, Illustrator, Photoshop, PowerPoint, Pinnacle, iMovie) Work Experience Independent Contractor. Design Research Consultant September 2010 - present Mindseye Research Group. Focus Group Facilitator. August 2010- September 2010 Provided on-site administration and moderator support for focus groups. Adecco Technical Engineering, Research Design Consultant for SC Johnson Corporate New Products Division October 2009 to June 2010 Assisted in conducting qualitative research and helped direct the expansion of current product line. Worked with the team to develop an existing website by providing graphic alternatives, helping to oversee unified implementation of brand guidelines, and advocating for user experience based on primary and secondary qualitative research. Doblin Inc., a member of Monitor Group, User Research Consultant December 2009 to February 2010 Conducted qualitative research and analysis through on site interviews, an online journal study, and database management. Created thematic videos of interview participants for use at client workshops. Doblin Inc., a member of Monitor Group, User Research Consultant March 2009 to May 2009 Designed and fielded an online journal study, developed research protocol and presentation visuals for clients, and provided research support including database development and interview analysis. Multiple short-term freelance projects August 2008 to February 2009 Doblin Inc., a member of Monitor Group, User Research Consultant March 2008 to June 2008 Supported the research team by monitoring online diary studies and creating presentation visuals of synthesized data. . Bradley-Thompson Tool Company, Purchasing Agent November 2001- August 2004 Simplified office forms and documentation to efficiently maintain ISO compliance. Implemented internal communication building strategies, and process control flow charts. Education IIT Institute of Design Stuart School of Business MDes/MBA duel degree candidate Expected graduation Spring 2012 Columbia College Chicago Graduated with honors, BFA in Product Design May, 2008
  • 10. Kate Callahan +1 847 917 2816 | k.calla@yahoo.com | Seeking design research and consulting opportunities in Chicago EDUCATION EXPERIENCE Master of Design Methods, Spring 2011 Illinois Institute of Technology Institute of Design - Coursework in ethnographic research, product development, strategic planning and creative process management. - Project focus on human-centered product and service innovations for renewable energy, recycling, and healthcare experiences. Freelance | Chicago, Illinois | Research Lead | 2010-present • Plan, conduct and analyze user insight and information architecture research for Modern Healthcare, a Crain publication for healthcare management professionals. • Interview financial analysts to inspire and evaluate approaches for a software redesign project at Morningstar. Bachelor of Science in Human-Computer Interaction, 2004 DePaul University - Graduated with Highest Honors - Minor in Anthropology and Archaeology SKILLS Usability testing, design ethnography, contextual interviews, card sorting and information architecture, customer journey mapping, service blueprinting, eyetracking, expert reviews, depth interviews and focus groups, idea generation, task analysis, voice of the customer survey collection and analysis, remote and live meeting facilitation, global project collaboration, client relations, and vendor management. TOOLS 37signals Basecamp Adobe CS4 InDesign, PhotoShop Apple iLife FinalCut Pro Cisco WebEx Citrix GoToMeeting HTML CSS Microsoft Office, SharePoint, Visio OmniGraffle OptimalSort Techsmith Morae SnagIt Tobii Studio WebSort HSBC Group | Mettawa, Illinois | Behavioral Researcher | 2008-2010 • Designed and conducted laboratory-, interview-, and observation-based research on the needs of globally distributed customers and staff for one of the world's largest financial services companies. • Synthesized research findings into actionable insights and designs for software, web sites, and operations at a customer-conscious and sustainability-focused organization. Ensured global design vision was executed to meet accessibility standards, regulatory compliance and legal considerations appropriate to each country. • Interacted with staff, customers and key stakeholders across the lines of business, from contact centers and branches to investment product management, corporate communications and offshore development teams. • Successfully owned multiple high-visibility project engagements on a concurrent basis. Cars.com | Chicago, Illinois User Experience Manager/Producer for User Research | 2007-2008 • Created and managed a monthly research planning cycle for a leading nationwide third-party automotive shopping website and its specialty brands. • Defined and conducted usability tests, mental/task models, card sorting exercises, heuristic reviews, web-based surveys and in-person focus groups to support new and existing product offerings. Associate Producer, Research | 2004-2007 • Pioneered the first internal usability research projects for major product releases. Outfitted and managed the company's first internal usability research lab. • Oversaw company's first consumer-generated vehicle reviews product. • Sourced and edited rebate and financing content across 25 automotive brands. DePaul University | Chicago, Illinois | Assistant to the Director of Benefits | 2002-2004 • Conducted interviews and reported findings for a nationwide benchmark survey of peer institutions to shape a benefits plan redesign project. • Maintained and ensured accuracy of employee benefits-related content on intranet; wrote process documentation for vital PeopleSoft administration tasks. Harper College | Palatine, Illinois | Office Assistant | 2000-2002 • Performed administrative duties for the Department of Music and Art, including student registration and reception. Designed and built the department's first-ever website. Galyan's Trading Company | Schaumburg, Illinois | Assistant Department Manager | 1998-1999 • Member of team that opened the service-driven retail sporting goods chain's flagship location in Schaumburg. Consulted on-site with staff for the opening of the Mall of Georgia location in Buford, Georgia. • Provided customer service and implemented merchandising plans for apparel and footwear departments. Assisted in hiring and management tasks for 10-25 person teams.
  • 11. Anthony Caspary 2256 N Cleveland Ave, Apt 407, Chicago, IL email caspary@id.iit.edu cell 805.302.0631 Acumen Product and UX design, business strategy and analysis, user research, prototyping, management Experience Wheelwell.org Personal Mobility Developer, 2010 - | Chicago Currently working toward the development of a unique hybrid manual wheelchair and service model as part of an ID thesis project. Focus is on the formulation of product strategy and design of mechanical systems while gaining immersive knowledge of the assistive technology industry. Resonic NDT Systems Design Engineer, 2007 - 2009 | Camarillo, CA Led physical design activities and shaped corporate communications for a start-up producer of manufacturing technology. Worked closely with clients and contractors to design time sensitive, high value, engineered products. Originated several instances of novel and patentable IP. Self taught industrial design, CAD (Solidworks, AutoCAD), and manual machining for prototyping. Bear, Stearns and Co Equity Research Sales Associate, 2007 - 2008 | Los Angeles Assisted a team of 4 senior salespeople in coverage of hedge fund and institutional investor clients in Southern California. Learned and deployed world-class sales and relationship management skills in a highly competitive industry while deepening my knowledge of securities analysis and trading. Earned FINRA Series 7 and 63 licenses. Conservacion Patagonica Volunteer, 2007 | Coyhaique, Aysen, Chile Committed 3 months of work to a deep-ecology organization early in its effort to create the Patagonia National Park of southern Chile. Led volunteer groups, learned land restoration planning, and labored in the erasure of human artifacts and invasive plant species. Also developed some conversational Spanish language skill and a deep appreciation of South American cultures. Viacom: MTV Networks Production Accountant, 2005 - 2006 | New York Worked with television production teams in the making of original series and documentary programming. Wrote budgets, maintained cost reports, analyzed cash flows, and forecasted financial outcomes for projects including MTV News, My Super Sweet 16, and the Video Music Awards. New York Philharmonic Orchestra Marketing Intern, 2002 | New York Provided statistical analysis of historical ticket sales data and developed models to forecast future demand. Participated in a large scale rebranding effort. Facilitated focus groups and other research to inform a campaign aimed at promoting classical music concerts among young adults and students. Education IIT Institute of Design MDes, May 2011 exp. IIT Stuart School of Business MBA, May 2011 exp. Hamilton College B.A., 2004 | Economics and Mathematics Interests Economics, surfing, cooking, travel, table tennis curriculum vitae 2.7.2011
  • 12. Diana Cheng dianacheng89@gmail.com | 312.725.3997 www.dianacheng.com Objective Experience Seeking an internship position where I can apply user-centered methods for designing compelling experiences Google, Online Sales Operations Mountain View, CA, 2006 - 2009 Optimization Account Strategist Retail Team, Jan.2009 - Jun.2009 Worked as the marketing strategist of account management team, Retail Industry Helped manage drive ~$50M/year revenue Education Institute of Design, Illinois Institute of Technology Master of Design Candidate Expected May 2012 University of California, Berkeley Bachelor of Arts, double major: Political Science Practice of Art May 2005 Honors Institute of Design Nathan Fellow, 2010-2011 UC Regents’ Chancellors’ Scholar Golden Key Honors Society National Society of Collegiate Scholars Dean’s Honors List Spring, 2003 Consulted on Google products clients’ marketing campaigns for branding direct response Researched developed insights about end-users for customized marketing strategies Thought creatively to develop and implement multi-platform integrated marketing plans, involving pay-per-click, display/interactive ads, traditional media, YouTube Google Maps Designed and built display ads for clients as part of collaborative branding effort Managed interoffice workflow and trained/mentored overseas counterparts Clients included Zappos.com, Barney’s NY, POM Wonderful, Like.com, Become.com Projects Honors “Retail Celebrations Maven” - provided research analysis to rest of Retail Team on industry trends, consumer behavior and user needs related to holidays and lifetime celebrations Selected for OSO Rotation Program: collaborated with YouTube, Gmail, Google Voice teams, meeting with product managers, user advocates, strategists engineers Optimization Account Strategist Healthcare Team, Jun.2007- Dec.2008 Helped manage ~100 top Healthcare clients, responsible for ~$30M/year revenue Leveraged research on healthcare industry trends and competitive landscape Consulted on product knowledge, ad formats, budgets and integrated marketing campaigns Skills Clients included Mayo Clinic, ICON Health Fitness (NordicTrack, ProForm), 1800Dentist Software Adobe Illustrator, Photoshop, InDesign Basic knowledge of Flash Flash Catalyst Basic Rhino, Final Cut Pro Microsoft Office Online tools such as Google Apps, Prezi Fine Arts Projects Honors Customer Service Principles - collaborated with MBA intern and training team to develop and implement Customer Service Principles for entire dept; used research on customer satisfaction, consumer needs and employee values, created training modules and incentives Customer loyalty team - analyzed results of initiatives and explored viability of new programs sketching, painting, charcoal, graphite, pastel, prismacolor watercolor pencil Google OSO Recognition Gold Award 2007 Online Account Associate, Aug.2006 - May.2007 Search engine marketing knowledge: specifically pay-per-click strategies for text, display interactive ads Identified high potential accounts developed strategies to acquire new business Projects Honors Languages English Mandarin Taiwanese Provided account management support via email, phone, and chat primary fluent conversational Activities Co-Chair IDSAB, 2011 Institute of Design Student Activities Board Planning Committee member, Spring 2010 ID End-Of-Year-Show Planning Committee Customer Satisfaction Rep: led training workshops, analyzed customer feedback surveys Member of AdWords Core Educators: provided training and mentorship to newer employees Industry-University Cooperative Research Program Berkeley, CA Senior Clerk, Jun.2004 - Aug.2004 Assisted with research, data entry and clerical work Nordstrom Inc. Walnut Creek, CA Sales Associate, Jun.2002 - Aug.2002; Jul.2003 - Aug.2003 Delivered excellent customer service in commission-based environment Analyzed consumption patterns and provided feedback on merchandising Key Projects Redesigning State St, w/ Chicago Loop Alliance Chicago, IL Fall-Winter 2010 Co-PM and Visual Design Lead Transformed a public space into a meaningful place, through research, prototyping, and live implementation of public interactive display Next-Gen Mobile Imaging Device, Motorola Chicago, IL Spring 2010 Designed a mobile phone that builds emotional connection through advanced imaging capability, personalizable interactions, and tacit communication; target users in long-distance relationships
  • 13. Nai-Hwa (Annie), Chiang Objective Education naihwa@gmail.com (773) 512-2345 http://www.naihwachiang.com Full-time or internship position as user experience designer and researcher that embraces user-centered design methodologies. DePaul University, IL MS of HCI 2011 HCI research, interaction design, usability engineering, data analysis , HTML, user-centered web design, usability testing. Institute of Design- Illinois Institute of Technology, IL Master of Deign 2009 Focused and practiced design methodologies in the areas of design planning and research through different academic or collaboration projects. Chang Gung University, Taiwan Bachelor of Design 2006 Focused on human-centered product design welfare design and research, design methods, visual communication design, project planning, color planning, design psychology. Skills Operation Systems: Windows, Macintosh Software: Pro E, Cinema 4D, Photoshop, Illustrator, InDesign, Fireworks, Microsoft Office, SPSS, OmniGraffle, Axture, Flash+Firework, Keynote, HTML/CSS. Product design model making: Silica gel, Wooden Model, Spraying, PU models. Award YODEX, Taiwan Int’l Young Designers’ Exhibition, Taipei World Trade Center Graduation project “Bushes” and “Meet By Chances.” Asus Award 2006, Second Prize Graduation Project, “Bushes.” Work Experience Design research interaction design intern Sano Research, Chicago, IL (2010/08~2010/11, 2011/01~present) My responsibility was to study and create the in-car interaction with the design team at Sano Research through user research, concept development, prototypes and user testing sessions; then finalized the flows of the interface and interaction that will be applied to Panasonic’s future cockpit design for the US market. Strategy design research intern GRANDFamilies Chicago, Chicago, IL (2009/07~2009/08) We conducted interview sessions with volunteers, and board member in order to understand the current situation of this non-profit organization, then came up with new strategic plan and a web site mock-up for the future operation of GRANDFamilies. Product research intern Mustek System, Inc., Taiwan (2004/07~2004/08) Focused on portable DVD design applying design methods, data research/ analysis, concept development, 2D modeling, final presentation and evaluation report. Part-time teaching assistant Chang Gung University, Taiwan (2003/10~2007/06) Focused on communication design, exhibition design, design research, material research. Academic Projects Please visit my website to view the academic projects I have worked on.
  • 14. YOUNA CHOI 6532 N. Sacramento Ave. Apt #2S Chicago, Illinois, U.S.A. 60645 +1. 312. 806. 3691 | ychoi@id.iit.edu PROFESSIONAL EXPERIENCE 03. 2010 - 04. 2010 POSTVISUAL, Seoul, Korea Account Executive | Global Communications Team • Responsible for localization of Nike’s online PR materials for the Korean market. 12. 2007 - 07. 2009 MACY’S MERCHANDISING GROUP INTERNATIONAL, LLC, Seoul, Korea Merchandising Assistant | Apparel Merchandising Division • Responsible for proper design implementation for the Macy’s 7 private labels including Alfani, American Rag, Clubroom, and INC. • Managed 4 apparel vendors’ performance from development and production to shipment. • Oversaw $120 million business and increased volume 9% in one year. • Collaborated with multi-disciplinary stakeholders in the fashion retail business including product manager, designer, technical designer, colorist, product evaluator, vendor, quality controller, etc. 05. 2007 - 01. 2008 YMY DESIGN GROUP, Seoul, Korea Co-Founder (laptop pouch manufacturing company) • Responsible for design, communication with fabricators, and distribution channel control. • Developed brand identity and built a Flash-based website for the product. • Negotiated $10,000 contract with Pascucci, an Italian premium coffee shop brand for Limited Edition 2007 Christmas Season promo product. 08. 2005 - 03. 2007 OBJECTIVE seeking a design research internship to apply skills knowledge gained from graduate studies ARTN’DREAM, Seoul, Korea Sales Assistant and Translator (artbook trading company) • Assisted in art books sales to small retailers and walk-in customers with unique and diverse interests. Topics included fashion, product design, graphic, architecture, and interior. • Created weekly email copy to be utilized for promotional purposes. Translated book reviews for the online customer. EDUCATION 05.2012 (expected) 08. 2008 ILLINOIS INSTITUTE OF TECHNOLOGY, Chicago, IL, U.S.A. Master of Design in Design Planning and Design Research, Institute of Design Completed courses: Observing Users, Design Planning, Systems Workshop, Design Communication, Understanding Context SOOKMYUNG WOMEN’S UNIVERSITY, Seoul, Korea Bachelor of Science in Clothing Textiles, College of Human Ecology Bachelor of Fine Arts in Industrial Design, College of Fine Arts Cum Laude, Honor Student SKILLS ACTIVITIES RESEARCH : SPSS, Repast (Agent Based Modeling CLOTHING TEXTILES SOCIETY | Executive Committee Sookmyung Women’s University, Seoul, Korea Tool), Ethnographic Observation, Data Analysis and Synthesis, Data Visualization, Prototyping GRAPHIC : Adobe Creative Suite LANGUAGE : Fluent English, Native Korean Art Director, 02. 2007 - 03. 2007 • Directed design and publication of promotional materials for the 30th Sookmyung Women’s University Clothing Textiles Graduation Exhibition. Core Committee Member of Cultural Department, 02. 2006 - 02. 2007 • Coordinated seminars, fundraising, and various aspects of fashion events. INTERESTS CERTIFICATIONS cooking, traveling, photography, yoga, hiking, amateur rapper, urban music aficionado • Microsoft Office Specialist Master Certificate, 08. 2007 Microsoft Business Certification, Microsoft Learning • 2nd Level Certificate, Color Coordinator, 12. 2007 • 3rd Level Certificate, Color Coordinator, 06. 2007 Tokyo Chamber of Commerce and Industry • Colorist Industrial Technician Certificate, 06. 2007 Human Resources Development Service of Korea
  • 15. Irene M. Chong Design Strategist 14 Broadleaf Road Don MIlls, Ontario M3B 2C2, Canada +1 416 445 2062 irenec@id.iit.edu Objective Seeking position with a service design, systems thinking and design strategy firm, to create valuable offerings that align customer and business needs. Able to relocate. Experience CEDIM Visiting Professor of Innovation | Monterrey, MX | Jan 11 - present • Teaching students user-centered design research methods, to design for the human experience. Inland Revenue, Gov. of New Zealand Sr. Designer, Innovation Planner | Wellington, NZ | Jan 09 - Jan 10 • Created a framework for New Zealand’s tax and social policy administration, to transform the agency’s approach to compliance management. • Conducted system analysis by interviewing IR staff at all levels across the organization. • Taught design thinking skills and systems thinking methodology Structured Planning to team and Service Design Department. • Worked with senior management to enhance understanding of compliance from customer perspective, improving IR’s contribution to the compliance conversation with OECD countries. Independent Consultant Design Strategist | USA and New Zealand | Aug 08 - present • Interviewed Projects City of Chicago Troubled Buildings - Worked with Mayor’s Office other departments to develop strategies to minimize troubled buildings problem. Concepts aligned city services with resident needs. Conducted workshops, workflow analysis, interviews and ethnographic research. MacArthur Foundation Electronic Learning Record Developed a vehicle for the creation, gathering, reflection and sharing of social learning experiences. Conducted ethnographic research, interviews and behavioral prototype. GE Healthcare Cath Lab - Conducted ethnographic research workflow analysis to analyze how doctors used the workspace, the patient experience, administrative relationships defined opportunities for improvement. Skills • Design and Software Tools: InDesign, Photoshop, Illustrator, Microsoft Office • Languages: English, basic French and Chinese (Cantonese) • Others: Research, analysis and synthesis, identifying strategic opportunities, writing presentation, project, budget client management. About Me Tireless world traveler with insatiable curiosity about human behavior, willing to experience new things and push comfort zone boundaries, collector of cobalt blue glass bottles and other random objects, avid cook, sailing enthusiast, aspiring to live, eat and work in healthy ways all at the same time. Dedicated to the advancement of service design. motorcyclists and industry experts to redevelop the Accident Compensation Corporation’s motorcycle safety website rideforever.co.nz; developed user and copy requirements based on analysis and synthesis of interviews. • Conducted home interviews, ethnographic research and exploratory workshop with a Fortune 500 telecommunications company to identify new opportunities to apply their technology. • Validated research for MacArthur Foundation’s Electronic Learning Record project by leading weekly observations of students in multi-media programme, to understand how they acquire new skills; conducted workshop with home schooled children to understand how they share new skills with others; project became commercial spin-off BettrAt. Adaptive Path Design Strategist Intern | San Francisco, CA, USA | Summer 07 • Immersed in multiple consulting projects for large financial institutions and mobile device companies. developed personas; analyzed/synthesized research findings from user interviews diaries. • Translated primary research into storyboards to guide client workshop. • Illustrated McDonald’s Information Design Intern | Oakbrook, IL , USA | Summer 06 • Applied contextual research and ran focus groups to understand the needs of employees seeking higher education opportunities. • Enhanced usability of a McDonald’s intranet site, used by 13,000 restaurants across US, by improving navigation and layout. Design Research Conference Co-Chair | Chicago, IL, USA | Jan 06 – Nov 06 • Managed the Institute of Design’s annual student-run conference. www.designresearchconference.org • Assembled and led a team of 35 volunteers, overseeing all aspects of the conference, including content, logistics, marketing, public relations, sponsorship, communication design and production. • Responsibly managed budget, raising over 12.5% of the budget through private funding. Design Exchange Project Coordinator | Toronto, ON, Canada | Oct 04 – Aug 05 • Organized logistics, marketing material, exhibit installations for various workshops, competitions, and design festivals - to the great satisfaction of presenters, sponsors and partners. • Produced professional development and portfolio review program aimed at preparing design students for the workforce. Design Exchange Info. Services Volunteer Coordinator | Toronto, ON, Canada | Aug 02 – Nov 03 • Managed 40 volunteers for a not-for-profit museum. Initiated and implemented volunteer program improvements, including training, recruitment and retention, resulting in higher volunteer loyalty. Education Illinois Institute of Technology | Chicago, IL, USA | Aug 08 • Master of Design, Design Planning - Institute of Design • MBA - Stuart School of Business Ryerson University | Toronto, ON, Canada | Jun 05 Design Management Harvard University | Cambridge, MA, USA | Summer 04 Career Discovery, Concentration: Urban Planning Design University of Guelph | Guelph, ON, Canada | Jun 02 Bachelor of Science, Environmental Major: Environmental Economics Policy, Minor: Math Modeling Risk Assessment
  • 16. Youngjin Chung Objective Experience chung.youngjin@gmail.com / 267.231.1143 / 3028 S. Wells St., Apt #1, Chicago, IL 60616 To obtain a full time position in which user research articulates clients’ unmet needs and guides product development. Design Intern Eyebeam, New York, NY / Oct 2008 - Jul 2009 • Collaborated on LittleBits project including design, information architecture, space design, and research -- http://www.littlebits.cc. • Researched and visualized concepts for an art installation for media artist, Adrianne Wortzel. MIO Culture, Philadelphia, PA / Feb - Aug 2007, Aug 2010 - Oct 2010 • Handled research, concept visualizations, prototype modeling, and information architecture for major projects with focus on sustainable design. • Designed Organixe line(office storage made by low impact material). • Designed Origami Side Table. MIO Work recognition: Organixe line was presented at 2009: New York Gift Fair Origami Side Table design was also presented at 2008: New York Gift Fair • Featured as one of Best of NYC Gift Fair at Treehugger.com, 2008 • Featured in Home Garden section of New York Times, 2008 • Featured in Splash! section of Home Décor Buyer, 2008 Graphic Design Freelancer Design Mania Group, Englewood Cliffs, NJ / Jul - Sept 2008 • Provided information architecture, research, analysis, and concept evaluation for client. Education Illinois Institute of Technology - School of Design, Chicago, IL Candidate for Masters of Design 2011 The University of the Arts, Philadelphia, PA B.S. Industrial Design, May 2008 • Placed third in 2006 Collab Student Design Competition hosted by the Philadelphia Museum of Art: “The Intelligent Ornament,” featured in Philadelphia Inquirer. KonKuk University at Seoul in Korea, Seoul, Korea Earned 42 law credits law 2000 - 2003 Activities Rehabilitation Institute of Chicago, Volunteer Assistant, Chicago, IL / Jun 2010 - Present • Assist and provide help senior citizens in their physical therapy sessions. • Mentored disabled children(age 8-15) at sports camp. Chicago Cultural Center, Volunteer Tutor, Chicago, IL / Jun 2010 - Aug 2010 • Provide introductory computer knowledge for Senior Citizens. The Caring Community, Volunteer Helper, New York, NY / Apr - Jun 2009 • Escorted and provided extra help to senior citizens in their daily lives. Skills Sketching Building Models Visual Design Understanding Systems Ethnographic Research Storyboarding Adobe Creative Suite Microsoft Office Rhino 3d
  • 17. CRISTINA COOK 281-813-6871 cristina.cook@gmail.com 1503 West Cortez Street #B Chicago, IL 60642 www.cristinacookdesigns.com 2004 EDUCATION Illinois Institute of Technology (IIT) WORK Landor Associates 2005 Leading branding and graphics agency New York, NY Design Intern- Branding Corporate Identity. Created solutions in branding, corporate identity, and package design for clients including Smirnoff, Don Julio, Clairol and Capitol One. RISD ID Department Litex Industries Built Design Design consultancy specializing in outdoor sports Seattle, WA Junior Designer- industrial and graphic design. Implemented design solutions for production of products, fixtures, trade show exhibits and graphics for clients including K2, Marmot, Thule, and Arcteryx. Watson Guptill Publishing Subsidiary of Random House, Inc. New York, NY Freelance- Created instructional graphics and illustrations for a variety of book topics. Brown University 2006 Providence, RI Extended Studies in Italian Studies and Cognitive Sciences PROJECTS Product Patent experience, ideating, sketching, model making Rhino, SolidWorks, Maya Packaging Branding, graphics, and structure Illustrator, Photoshop Graphics Print collateral, trade show and in-store banners and posters, branding and identity InDesign, Illustrator, Photoshop Presentation Digital and analog PowerPoint, Adobe Acrobat Information Graphics Unilever 2007 World wide leader in distribution and sales of food, home and personal care products Providence, RI Sponsored studio, revitalizing the Axe product line structure and packaging to appeal to a wider range of consumers. Recycline 2008 Creator of eco-friendly household goods Wellsley, MA Collaborative sponsored studio with Babson College MBA students developing a product to make bottled water drinkers into water bottle users based on in field research- including customer interviews and surveys. Microsoft 2009 Global leader in technology development Providence, RI Sponsored studio for the Microsoft Student Challenge: ‘learning and education’. Creating an educational tool for public school environments based on research and feedback from the end users. Utility Patent #12/500,820 Creative Circle Talent Placement Agency Seattle, WA Freelance- Contract work creating packaging, brochure and presentation designs. Rhode Island School of Design (RISD) Providence, RI Bachelor of Fine Art in Industrial Design College Wood and Metal Shops Providence, RI Monitor- Organized 300+ students and 20+ fellow staff. Demonstrated machine operation and fabrication techniques. Industry leader in fan and lighting design Grand Prairie, TX Design Intern- fan and lighting fixtures. Created designs from concept to prototype including a new line of contemporary lighting for Lowe’s and Design Within Reach. Chicago, IL Masters of Design Masters in Business Administration Anticipated graduation Summer 2012 SKILLS 2010 Personal Invention- Patent Pending Collapsible clothing hanger Utility Patent #12/542,401 Personal Invention- Patent Pending Tennis racket with adjustable balance Instruction sets, posters, and charts Illustrator
  • 18. Raphael D’Amico raph.damico@gmail.com | +1 (312) 480-5666 | shakeoutblog.com 1511 N Wood Street, Chicago 60622, USA Education Experience Master of Design IIT Institute of Design 2009-2012 | Chicago Chicago Loop Alliance, Experience Design Internship Jun - Aug 2010 | Chicago Research and experience design Art Loop Open, a new competition run by the Chicago Loop Alliance where 200 artworks were placed in venues around the Loop and $50,000 of prizes were determined by a general public vote. (www.artloopopen.com/) The IIT Institute of Design teaches how to solve wicked problems through design thinking. I hope to learn how to better understand people, to bring to life meaningful, delightful, and empowering designs. GMAT 740/800 (97th percentile) 6/6 AWA 2009 Chartered Financial Analyst (CFA) Level 1 Pass 2007 – 2008 BSc in Economics London School of Economics and Political Science 2003 – 2006 Acanthus Advisers, Associate Sep 2006 - July 2009 | London Acanthus raises capital for European private equity funds from institutional investors. (www.acanthus.eu.com) -- Assisted three clients seeking €620 million ($890m). Led information gathering and interviews, analysis and synthesis of client’s performance -- Started research function. Created an extensive private equity database and produced reports distributed to the top 1,000 players in the market -- Created an intranet. This made the research data collaborative (obsoleting the research function), tracked new business and streamlined project management. Sensory Overload Records, Co-Founder Jan 2004 – Jan 2006 | London Sensory Overload Records is an independent UK hip-hop record label. At the time of my departure, it had eleven releases. Skills Fluent: Photoshop, InDesign, Illustrator, Premiere, After Effects, Microsoft Office Advanced: HTML, CSS Skilled: Javascript, Rhino, Keyshot, Flash Basic: programming Languages English: French: Italian: Spanish: German: IIT Institute of Design 2010 Design Research Conference, Co-chair Sep 2009 - May 2010 | Chicago In its 9th year, DRC is the leading professional conference on design research. It was the most successful yet, selling out and attracting over 400 attendees, and featured Tim Brown, Don Norman Rick Robinson amongst 27 other speakers. (www.designresearchconference.com) fluent fluent fluent intermediate beginner Interests Improv, Rock climbing, Beatbox, Guqin, Capoeira, Snowboarding, Drumming Rawroots, Editor Assistant Webmaster Jun 2004 – Jun 2005 | London Rawroots was an online music portal. June 2005 it was amongst the more respected English language Hiphop website in Europe. It is currently inactive. Projects passions Improv | May 2008 Currently taking 14 hours of improv and theatre classes each week at Second City, Improv Olympic and ComedySportz. Founding member of an East London improv theatre group. Acid Jam | Jan-Dec 2008 Co-ran (with one other person) a monthly creative event featuring live improved music and group art projects. It attracted over 200 attendees and led to a number of creative projects. Shakeoutblog.com | Nov 2009 A blog to explore and catalogue what it might take to design a better world. Kilimanjaro | Feb 2005 Climbed Mount Kilimanjaro with the European Venture Philanthropy Association (www.evpa. eu.com). The team of 17 raised over €300,000.
  • 19. Benjamin M. Davis Designer // Technologist Objective bdavis@id.iit.edu 707.362.1888 To learn and work with passionate and creative people in a fast paced professional environment. Design Experience Aug. 2010 – Present July. 2010 – Sept. 2010 Jun 2010 – July 2010 Nov. 2007 – Aug. 2008 Wheelwell: Founding member, Industrial Designer Worked with roboticists, material and mechanical engineers to complete detail part design. Developed and refined the design concept into an engineered pre-production model. Assisted in the development of Wheelwell’s strategic direction including the development of a business plan. Spearheaded fund raising efforts to raise capital for prototype development. Whirlpool Corporation: Color Materials Finishes Lab Developed trend reports on new and emerging materials and technologies, worked closely with procurement to identify new suppliers, rendered detailed material finishes and managed large volumes of quantitative information in the development of specification documents used in production ramp up. Museum of Science and Industry: Research Consultant Developed and conducted two user research studies on museum patrons to evaluate specific aspects of the user experience. Analyzed findings to develop insights. Created a report which aggregated qualitative and quantitative findings and recommendations for the design staff. Fire and Light Originals: Designer, Assistant Production Manager Worked in production environment and design studio to design, engineer and fabricate production equipment used in daily operations as well as components used in the company trade show booth. Leadership Dec. 2009 – May 2010 Oct. 2006 – May 2007 Design Research Conference, Logistics Coordinator Led a diverse team in the planning, coordinating and execution of all logistical aspects of the conference including the student exhibit; shown in the main hall and used by over 400 attendees throughout the conference Sustainable Living Arts and Music: Festival Codirector Led a team of students faculty and staff to develop event theme layout and environmental aspects of the event. Coordinated over 20 independent firms to develop a portfolio of exhibits to inform attendees about a range of stainability issues. Education May 2011 (expected) July 2009 Dec. 2007 Illinois Institute of Technology, Institute of Design Master of Design: Product Design and Development Chicago, Illinois Domus Academy, Department of Product Design Short Course: Cultural Tour of the Best in Design Milan Milan, Italy Humboldt State University, Department of Industrial Technology Bachelor of Science: Technology Management, Arcata, California Relevant Skills 3D Design Thorough knowledge of AutoCAD, Inventor, VIZ, Rhinoceros, Solid Works, ProE, BunkSpeed Hypershot. The ability to rapidly sketch, render, prototype and frame ideas developed through all phases of the design and development process. 2D Design Ability to rapidly and concisely convey ideas and information using photographs, illustrations, diagrams, and text with clear and consistent hierarchy and flow. Ability to translate technical jargon into easily understood terms. Mastery of MS Word, Excel and PowerPoint, Adobe InDesign, and Photoshop.
  • 20. LUIS EDUARDO DEJO 233 E Wacker Drive, Apt 2803, Chicago, IL, 60601 c: (312) 618-8195; e: dejo@id.iit.edu SUMMARY Strategic executive leader with extensive expertise in marketing, brand management, experience in product development and education in design thinking and methods. Proven outstanding business results, leadership and people skills with over 10 years experience in CPG companies. Curently seeking a summer internship. PROJECTS IIT INSTITUTE OF DESIGN EDUCATION Fall 2010 Home Life: Eating and drinking on the go An open exploration on extreme users to find insights behind this growing behavior • Presented results to the members of the ID Research Consortium Home Life: Rethinking retirement Application of platform strategies to offer a sustainable model for retirement. • Presentation to the members of the ID Research Consortium and the AARP director WORK EXPERIENCE BRITISH AMERICAN TOBACCO PERU Dec 2007 – Apr 2010 Peru’s leading tobacco company. Annual Revenue: 120M USD From Premium Brands Manager to Portfolio Manager Responsible for the brand equity and volume results of the Premium and Value for Money brands portfolio. • Planned and launched Pall Mall’s new global image • Achieved a global record of 53% in Lucky Strike brand preference through a profound knowledge of consumer habits and attitudes • Launched new packaging according to consumption patterns and brand stages ALICORP SAA Dec 2004 – Dec 2007 Peru’s leading CPG company. Annual Revenue: 1.2B USD From New Categories Brand Manager to Personal Care Sr. Brand Manager Responsible for the product development, launch, and management of Anua, a shampoo brand for the Andean region (www.anua.com.pe) • • • • Achieved 5% nationwide volume share in first 3 months after launch (Source: Latin Panel) Exceeded sales objectives during a 3 month Trade Marketing stage Planned Anua’s 2 year innovation pipeline, currently in progress Exceeded gross margins 60% above business plan IIT Institute of Design Chicago, USA – Fall 2011 Master of Design Methods: Design Strategy, Business Design. Pontificia Universidad Catolica del Peru (PUCP) Lima, Peru - 2000 Bachelor in Business Administration Graduated in the top 10% of my class   LANGUAGES Spanish (native), English (fluent), Portuguese (intermediate) AWARDS, COURSES MORE Guest Speaker at UPC Peru: Media Connections, Lima 2008 2009 Guest Professor at UPN Peru: Marketing Strategy, Trujillo 2007 Negotiation Workshop: Cambridge Consulting, Lima, 2005 2009 Competencies Course: Unilever HR, México 2002 Brand Manager, Sanitary Products Marketing Foundation I, II III Inspiring Insight, Action Brands: Unilever Marketing Academy, Buenos Aires and Sao Paulo 2001, 2002 2003 UNILEVER Peru Bolivia Apr 2001 – May 2004 Branch of Unilever PLC. Annual revenue in Peru: 100M USD Union Vida Academic Excellence Award 2001 From Management Trainee to Brand Manager Responsible for the Personal Care category Co-author of the winning project of the Social Responsibility Projects Contest among University Students, Peru Promesa Responsabilidad Social, 2000 PROTISA PERU Aug 2004 – Dec 2004 Tissue Product Manufacturer. Annual revenue: 40M USD   • Supported Sedal (Sunsilk) growth of 18% share of market and 236% in sales • Defined and implemented brand building campaign for Axe, acheiving 18% share in supermarkets (Source: CCR) • Increased consumption and incidence ratios of the deodorant market 20pp (‘02-’03) • Attained 254% growth for Dove soap in 2002, and launched cross-category initiatives • 4 month stage in Unilever Bolivia, resulting in 10% for Sedal, 15% for Axe, and 10% for Pepsodent COLGATE PALMOLIVE PERU S. A. Oral Care Marketing and Sales Administration intern Feb 2000 – Nov 2000 Hobbies and Interests: Food, coffee, travel, swimming, cooking, reading
  • 21. Caroline DeWick 5346 S. Cornell, Apt 503 Chicago, IL 60615 dewick@id.iit.edu 906.630.6309 Objective To secure an internship where I can practice and develop skills and techniques applicable to the fields of communication, product, and digital design. Education Illinois Institute of Technology Institute of Design, Stuart School of Business Master of Design/MBA Candidate Expected Graduation 2013 Honors: Dean’s Scholarship Focus: To dedicate self to humanizing technology and improving the process of innovation by focusing on human-centered design. Western Michigan University Interior Design Major, Business Minor Bachelor of Science 2007 Summa Cum Laude Honors: Dean’s Scholarship, Lee Honors College graduate, Dean’s List all semesters, Presidential Scholar 2007, Research Creative Studies Award 2007, ASID Charette 2nd Place, Thesis Research Scholarship Member: Alpha Lambda Delta National Honors Society, Phi Kappa Phi National Honor Society, Interior Design Student Organization Representative, IIDA Representative Activities: WMU Crew Team, Study Abroad (Brazil 2005), Kalamazoo Valley Museum Volunteer, Habitat for Humanity Volunteer Work Experience O|X Studio, Ann Arbor, MI | Interior Designer | 2007-2011 Attended product meetings and seminars to gain product expertise Managed, organized, and updated resource library and project folders Responsible for direct client interface: Midwest Eyebanks Bluestone Oxford Property Management University of Michigan Billing Department University of Michigan Hospital Created construction standards and company branding for clients Selection, qualification, and approval of finishes, fixtures, and equipment Construction drawing set creation, documentation, and verification Meeting minutes, records, finish boards, and print/binding services Created computer models, full-size mock-ups, hand renderings Software instruction to interns Project management with wide variety, size, and budget Custer Workplace Interiors, Kalamazoo, MI | Design Intern | 2006 Commercial furniture design, school and hospital renovation projects Gained comprehensive insight into sales representative operations Prepared marketing materials and maintained resource library Mackinac Reflections, Mackinac Island, MI | Manager | 1999-2005 Maintained operations and appearance of retail store and stock room Assisted customers, managed inventory, and created merchandise orders Designed and maintained window and product displays Assigned work schedule to coworkers Increased sales with creative sales pitches and superb customer service Skills Interests NCIDQ Licensed Interior Designer Revit 2011, AutoCAD 2011, Architectural Desktop 2009, Adobe Creative Suite (CS4), SketchUp Pro 2011, Rhino, Microsoft Office Experience and training in wood and metal shops Imaging equipment training: offset lithography, rotogravure, screen-printing Freelance interior design, space planning, and finish selection Passion for crafts, cooking, reading, camping/hiking, photography Enjoy exploring local cultural offerings, wandering museums
  • 22. e r i c Fd i a m o n d 9237 Lavergne Ave Skokie, Illinois 60077 USA innovation + design objective I’m looking for a senior position with a firm to leverage my design and business experiences and seek challenging opportunities to use strategic thinking to solve business problems, and create new products, services and experiences that engage, persuade, and help businesses grow. experience IIIT Institute of Design Present Developing and teaching a course in persuasive design for first-year design students Firstwater 1999–Present Design and design research practice specializing in creative strategy, interaction design, information architecture and design research. Design and project management of a web-based T-shirt design and print application for a consumer products manufacturer Directed a team of visual and UI designers to create an extranet for a major US cosmetics manufacturer that empowered their sales reps and helped the company realize their brand promise internally Designed the user experience to help manage a major airline’s air cargo operations Turned technical limitations of an in-flight entertainment system into an engaging experience by developing innovative proof-of-concept prototypes for a major telecommunications brand Developed brand identities for a coffee roaster, an environmental services firm, and sports consultants. Creative Director, Xqsite/divine, inc./WHITTMANHART 2000–2004 Creative Lead for Interactive engagements in Chicago, Cleveland and Cincinnati. Developed creative strategy, vision and direction for Procter Gamble’s online feminine teen marketing program that included interactive advertising, web redesign and promotional applications Created a web design strategy for a large real estate investment company that unified 25 separate companies with one consistent online brand identity Innovated a new type of Flash-based shopping cart that encourages impulse purchasing without navigation away from content pages Directed development of an award-winning healthcare site for a major pharmaceutical company Rapidly developed a brand identity for a startup corporate jet company Managed internal day-to-day operations of an 12-person creative team and assisted in the pursuit of new business and strengthening client relationships Creative Technical Director, Ogilvy Mather Director of Consulting, EPR/Boller Coates Spadaro Director of Consulting, VSA Partners Art Director, Enabling Technologies 1993–1996 1992–1993 1990–1992 Advertising Director, Sheffield Plate Polish Company 1989–1990 1986–1988 educ ation MDes, IIT Institute of Design (Candidate) 2011 Master of Design degree in Product Design, Design Strategy, Design Planning MBA, Illinois Institute of Technology (Candidate) 2011 Bachelor of Arts, DePaul University Liberal Arts Major with concentration in digital interactive design 2008 Graphic Design Apprentice, Savlin/Williams 1986 Formal 2-year European-style design apprenticeship under the direction of Robert Savlin and Louis Williams. TEL 847-414-6467 ediamond@me.com Clients United Airlines AHIMA Avon Acquity Group Regis Corporation Tellabs International Accenture Accero Info.com Wilton Industries Verizon Airfone DePaul University PG Caremark Civitas Initiative Blue Rhino Inland Real Estate Group Mesirow Financial Ford Motor Company Harley Davidson Eaton Johnson Johnson Other Skills: Videocasting Podcasting digital photography digital audio production copywriting teaching and instructional design presentation design public speaking print design and production Publishing: Chicago Sun-Times Baltimore Sun StreetTech.com Digital Chicago Digital New York American Center for Design Using QuarkXPress Currently produce a podcast and blog with sponsorship and global audience of over 12,000/month Awards 2010 International Design Excellence (IDEA) Bronze 2004 Best in Class, Medical Condition website
  • 23. Zarina N. Docken Product Interaction Design Strategy www.zarinadocken.com • 773-934-3673 • zarinadocken@gmail.com • Chicago, IL experience career profile Accenture Chicago, IL By combining over 14 years of Information Technology Consulting Product Management experience with graduate studies at the IIT Institute of Design, I am looking to humanize technology innovation. Product Manager January 2005 - December 2008 Consultant/ Software Release Manager December 1994 - August 1999 skills SC Johnson Racine, WI Design Intern, Corporate New Products May 2010 - August 2010 Sapient Chicago, IL Senior Software Engineer/ Associate PM November 1999 - March 2001 Zacks Investment Research Chicago, IL Project Manager, Internet Division May 2001 - December 2004 key clients Alcoa • Bank of Montreal • Bank of America • Bear Stearns • ING Advisors • Citibank • Legg Mason • Folio Trade • G.K. GOH (Singapore) • KMEFIC (Kuwait) • Pershing • Jackson National Life Insurance • Comdisco • PlasticsNet • Covad • Classified Ventures • • • • • • education certification Master of Design Product Experience Design Strategy IIT Institute of Design, expected Spring 2012 Bachelor of Science in Mathematics • • University of the Philippines, 1994 Certified Project Management Professional Project Management Institute, 2008-11 tools • • Adobe Illustrator, InDesign, Photoshop • Google Sketch-Up • Rhino • MS Office • MS SQL • MS Access • other interests • I am a painter, writer, marathon runner, former fitness instructor, and a practitioner of Brazilian Jiu-jitsu and Hapkido. I have several years of experience in theater as a playwright, actor and production crew member. Product and project management Managed an annual budget of over $2.5M for the implementation and support of Web-based products for Accenture Developed new and customized existing investment research offerings for Zacks’ clients Responsibilities included project planning, budget planning and management, resource allocation, team supervision (2-10 people), outsourcing, quality assurance, risk management, relationship management, mentoring, and performance appraisal Design Created a framework for the expansion a new line of SC Johnson analog and digital products Designed user interfaces for Accenture’s global applications Graduate coursework: Design Planning, Design Research, Communication Design, Product Design, Photography, Digital Media and Interaction Design. Business analysis Conducted use case and design workshops to identify business requirements and solutions for Accenture’s supply/ demand forecasting, scheduling, and training management capabilities Analyzed Business Intelligence tools to allow Zacks to measure opportunities, risks, and revenues through enterprise-wide data analysis Responded to Request for Proposals (RFP) with sales teams to acquire new clients for Sapient Responsibilities included business case development, requirements gathering, use case analysis, vendor selection, and business process and user interaction design Training and facilitation Designed and conducted training for over 120 representative Accenture users from over 100 locations worldwide Facilitated workshops for Alcoa, attended by business unit leaders, to identify their corporate-wide e-Business vision and strategic direction Technical writing Created specifications, process flows, detailed designs, release notes, help files, operations manuals, software conversion guides, and other documentations for complex technical projects
  • 24. alla.donina @gmail.com 847.736.7049 intent Passionate and multi-disciplinary designer seeking an opportunity to create compelling experiences by merging my visual expertise with user-centered research, systematic thinking, design strategies and planning. interests fostering creativity / service design / experience design/ cross-cultural issues/ trend awareness / sustainability/ international travel/ bulldogs skills design planning // user-centered research // brand strategy+identity // ideation sketching // shopper marketing // retail promotion Adobe Creative Suite, Microsoft Office Proficient with Mac/PC projects Home Life Consortium Research || Performed strategic ethnogaphic research on the topic of Eating on the Go and presented new findings to the members of the consortium. iSee App Development || Performed strategic research and planning to develop a smartphone based application for visually impaired individuals in order to help them navigate inside the public spaces such as stores, libraries and museums. Newtritious Platform || Utilized systematic approach in researching US food industry, eating habits and its effect on US population. Developed platform strategy to address agricultural, nutritional, communal and healthcare aspects of the problem. Deep :: Integarated Fashion Retail System || Researched, planned, designed and prototyped fashion retail system that connects independent apparel boutiques with engaged consumers to create a more rewarding shopping experience while providing boutiques with an effective channel to activate and increase their business. graphic design advertising art direction shopper marketing interactive design envronmental design design planning design reserch 8300 concord dr. #403 morton grove, IL 60053 experience G2 Promotional Marketing 09/06-04/09 The Maude Group 01/06-09/06 The Ungar Group 08/05-12/05 Element 79 05/05-09/05 Imagination Publishing 05/04-05/05 WICO Information Tech. 09/99-05/04 Art Director PG, CoverGirl, Kraft, DMI, Coca-Cola, Heineken, Walmart, Target, Safeway, Publix Art Director Caterpillar, Pfizer, Chicago Bears Art Director/Freelance New business, Masterlock, Keefer’s Art Director/Intern Gatorade, VO5, Long John Silver’s Web Designer Lowe’s Web and Graphic Designer Zookbinders, AAOS, Moran and Co., Wico education Illinois Institute of Technology Masters of Design Methods 05/2011 Focus on design strategy and planning with coursework in service design, user-centered research, communication and behavioral prototyping. Chicago Portfolio School 05/2005 Columbia College Chicago 05/2002 Course work in Concepting and Advertising Strategies BFA in Advertising Art Direction
  • 25. Jessica Dugan Objective 3426 N Springfield Ave., Apt 2 Chicago, IL 60618 jdugan@id.iit.edu / 312-532-8729 I am currently seeking an internship for summer 2011. I hope to gain a better understanding of the role of research and strategy within an organization as well as utilize the skills and methodologies I have practiced while at the Institute of Design. Education Selected Work Experience IIT Institute of Design, Chicago, IL MDes candidate, expected Spring 2012 Courses in design research and strategy with considerations in analysis and synthesis, visual form and digital platforms. Print and Online Production Coordinator SRDS Media Solutions, Des Plaines, IL January 2007-July 2009 Participated on cross-departmental teams to develop client-facing solutions Maintained print and online advertising creative across multiple product lines Collaborated directly with print vendors to ensure production quality Assisted with balancing monthly and yearly budgets IIT Stuart School of Business, Chicago, IL MBA Candidate, expected Spring 2012 Studies in managerial practices, strategy and operations including economics, organizational behavior and business theory. E.W. Scripps School of Journalism Ohio University, Athens, OH B.S. Journalism, 2005 Courses in feature writing, research, ethics and magazine design and production. Also studies in social and cultural history. Harrington College of Design, Chicago, IL January 2008-July 2008 Traditional Bauhaus-like courses in drawing, color, shape, proportion and 2D and 3D space. Technical Skills Lean Six Sigma: Attended a 2-day seminar on process evaluation and process improvement strategies. The only nonmanager level associate chosen to participate in the seminar. Software: Proficient in Photoshop, InDesign, Illustrator, Quark Xpress, Microsoft Office. Intermediate in Dreamweaver, Vellum, Rhino and Google Sketch-up Personal Interests Exploring human centered sciences such as cultural anthropology, history, archaeology, and philosophy. I also enjoy reading and writing short stories. Two of my current favorite short story authors are David Sedaris and Neil Gaiman. Assistant Print Production Coordinator SRDS Media Publishing, Des Plaines, IL November 2005-January 2007 Designed print–ready documents for in-house publications Assisted with processing of printed ad materials Worked with other departments to ensure that all copy was approved for publication Page Designer/Staff Writer Southeast Ohio Magazine, Athens, OH March 2005-June 2005 Created page layouts for feature and department articles Researched and generated original articles about the southeast Ohio region Selected Projects Integration Strategy, IIT Institute of Design August 2010-January 2010 A sixteen week client-sponsored project that explored both short-term and long-term strategies to integrate the company’s traditional print-based business with its digital offerings. An additional theme of the course focused on bringing empathy into each step of the design process. Our team conducted user research and interviews to gain insight on how and why gen-y women, our assigned demographic, communicated. Analysis resulted in concept mockups and eventually a full-scale retail aisle prototype presented to the client. The Tattoo Experience, IIT Institute of Design August 2010-January 2010 A research and observation project exploring the process and experience of receiving and living with the consequences of a tattoo. Synthesis of our collected data helped us determine the ideal tattoo experience that emphasized planning and minimized regret. We created several product and service solutions aimed at helping individuals achieve that ideal. Advertising Portal, SRDS Media Solutions December 2008-February 2009 In-house project to repurpose and re-implement existing company technology in order to better serve client and internal team member needs. Conducted interviews with both external and internal parties to determine the most beneficial features to be included on portal site. Cooperated with members of the IT, marketing and sales teams to ensure quick project turnaround and implementation.
  • 26. Kyle Duke Seeking an internship where I can leverage my planning skills and empathetic outlook in the design of new human centered products and services 4633 N. Hermitage Ave. Apt 2B Chicago, IL 60640 duke@id.iit.edu / 262. 370. 1831 Experience Education Architectural Intern Johnson Design Inc., Oconomowoc, WI, Summer 2009 Created detailed renderings and animations Presented 3D work to clients Designed Revit families and drafted floor plans Monitored construction accuracy during site visits IIT Institute of Design Chicago, IL MDes Candidate, expected 2013 Residential Counselor Rogers Memorial Hospital, Oconomowoc, WI, 2007-2009 Specialized in eating disorder patients Supported and encouraged patients through individual counseling sessions Communicated patients' needs to doctors, psychiatrists, and support team Administered prescription medications Machine Operator Sjoberg Tool and Mfg., Hartland, WI, Summer 2006 Fabricated products according to drawings Monitored the accuracy of products created Technical Skills Skilled in Autodesk AutoCAD 2010, Autodesk Revit Architecture 2010, Autodesk 3ds Max Design, Adobe Photoshop, Microsoft Office Knowledgeable in Google SketchUp, Adobe Illustrator, Adobe Indesign, Rhinoceros 4.0, Grasshopper Interest Introducing friends to the pleasures of sushi Photographing nature’s smallest details Dissecting fashion trends Helping others discover their own creativity Illinois Institute of Technology Chicago, IL Bachelor of Architecture, 2010 Affiliations St. Bartholomew's Church Group Participated on a mission trip to Aqua Viva Orphanage in Guatemala, 2010 Traveled to Glendaloch, Ireland to complete a two week pilgrimage, 2008 Volunteered monthly to work at concessions stands during sporting events in Milwaukee to raise funds for the church's youth group, 2008-2010 Phi Kappa Sigma Fraternity Alpha Epsilon Chapter at IIT President Led an organization of 40 members in achieving values based goals Coordinated meetings with IIT Administration, International Headquarters, and Alumni Board Managed executive officers and chaired weekly meetings Vice President Designed plans to address organizational operations and risk management Immediate supervisor of all officers Submitted annual organizational performance review to headquarters
  • 27. Daniel Erwin dqerwin@gmail.com dqe1.com I’m looking for opportunities to bring my training in interaction design and my experience in visual communications to bear on the information architecture, user experience, and usability of web and mobile interfaces. work Navteq Chicago, Illinois - Fall 2010 frog design Austin, Texas - Fall 2010 CEDIM Monterrey, N.L., Mexico - Fall 2010 A Briggs Passport Visa Chicago, Illinois - 2008 – 2010 Interaction Designer Designed a template for app developers building location based services for iPad. Led cross-disciplinary teams to get buy-in from multiple departments. Interaction Designer Wireframed and documented a multi-platform system as a contractor in a large design team. Guided development and graphic design work by extending the project’s precedents to acommodate new system behavior and page layouts. Professor of Digital Media Led undergraduate students through exercises in ethnographic observation, design analysis, iterative paper prototyping, and interaction design principles. Interaction Designer Engineer Created and implemented online business processes to standardize forms and connect multiple offices across the US. projects ENGAGED Northwestern University - 2010 Scoop Institute of Design - Spring 2009 Mobile Application – Diabetes Prevention Program Designed an Android app that uses social networking and persuasive technology principles to help people at risk for diabetes manage their exercise and eating. Interaction Design – IxDA Prize Winner Developed an interaction model using paper tags and mobile phones to engage high schoolers with interest groups, informal experts, and their community. school IIT Institute of Design Chicago, Illinois - 2007 – 2010 University of Texas at Dallas Richardson, Texas - 2001 – 2005 Master of Design – Interaction Design Top prize in IXDA 2010 student competition; Design Research Conference 2010 Logistics Lead; InsideID (student organization) lecture series coordinator. B.A. – Literary Studies and Fine Art Magna Cum Laude, Collegium V Honors, Eugene McDermott Scholar  Leadership: The Mercury Editor, Student Government Senator skills Visualizing concepts – sketching, photography, paper prototypes, and Adobe Suite Ethnographic research – understanding people and finding user needs Web programming – CSS, HTML, PHP MySQL, Java
  • 28. 6826 Rosewood Avenue, Hammond, IN 46324 :: 219.629.0638 :: amespino721@gmail.com :: amespinosa.com OBJECTIVE EXPERIENCE Seeking a summer internship in any of the following areas: Design research and planning, information architecture, wireframe and prototype development, usability testing Range, Inc. Chicago, IL Graphic Designer: August 2009 - Present Create collateral material for store retailers regarding new meat cuts and recipes, and Range branded materials. Aid in the edit and design a meat cutting book to be published in September 2011. VISIBLE | LISA P. MAXWELL Chicago, IL Web Design: February 2009 - August 2010 Redesigned existing sites using graphic design and wireframe skills. Created brands through the inception of a Web site. Created production work for potential client meetings. Regional Transportation Authority Chicago, IL 2008 Annual Report Designer: June 2009 Led, managed, and directed 48 page annual report. SCRIP COMPANIES Bolingbrook, IL Freelance Designer: October 2008 - December 2008 Executed 2 catalogs and several advertisements for chiropractic magazines and newspapers. PEEL MAGAZINE Indianapolis, IN Design Intern: August 2007 - December 2007 Created identity branding and compiled a strategy for a future sponsor kit. INDIANAPOLIS RECYCLING INITIATIVE Indianapolis, IN Researcher and Graphic Designer: August 2007 - December 2007 Managed team’s development, client dialogue, presented ideas and solutions to stakeholders. Worked to help identify how to increase recycling among apartment dwellers through research and collaboration with community partners. Created prototypes which were essential for feedback and refinement of solutions. EDUCATION IIT Institute of Design Chicago, IL Illinois Institute of Technology Masters of Design (MDes) Expected Graduation: May 2012 HERRON SCHOOL OF ART DESIGN Indianapolis, IN Indiana University B.F.A. in Visual Communications with an Art History minor May 2008 ACTIVITIES Design Research Conference 2010 Chicago, Illinois IIT Institute of Design: May 2010 Art Director’s Club: National Student Portfolio Review New York, New York Selected among top 200 students in nation: May 2008 Student Portfolio Day Indianapolis, IN AIGA: April 2008 NEXT: American Institute of Graphic Artists National Design Conference Denver, Colorado AIGA: October 2007 RECOGNITION / AWARDS Commissioner’s List of Academic Excellence 2006 NCAA Leadership Conference Nominee 2006 U.S. Achievement Academy Collegiate All-American Scholar 2006 Academic All Mid-Continent Conference 2005-2006 Golden Key International Honour Society 2005
  • 29. Holly Finnan Seeking a position on a multidisciplinary team that engages clients to frame complex problems, conduct and translate research findings into opportunities, and create innovative, viable, and user-centered solutions. Experience Education Strategic Planning Intern: Memorial Sloan-Kettering, NYC, NY, Summer ‘10 Worked with stakeholders across the company to map the service experience for patients and staff in preparation for the opening of a new treatment center. I also designed a kit for patients’ use throughout their treatments and created a database to track requests and activities. Masters in Design: IIT Institute of Design, expected Spring 2011 Service Design Intern: Oncure Medical Corporation, Denver, CO, Summer ‘09 Based on extended on-site research at one of Oncure’s radiation centers, developed tools to facilitate communication between patients, physicians, and radiation therapists. Assistant Account Manager: Gap Inc. Direct, San Francisco, CA, 2006 – 2008 Co-produced and managed marketing and still-life photo shoots for Banana Republic Online and Piperlime and served as the link between corporate headquarters and the creative teams at the photo studio. Studio Coordinator: Fastback Creative Books, Berkeley CA, 2005 – 2006 Worked with clients from project launch through delivery, concurrently managing three to six book design projects. Worked with clients and designers to establish objectives, timing, costs, and workflow. focus on: design strategy, usercentered research, and service design. Masters of Business Administration: IIT Stuart School of Business, expected Summer 2011 focus on: strategy, innovation, organizational behavior, and operations. Faculty sponsored research project on behavior as a function of organizational structure and individual differences Bachelor of Arts: Vassar College, 2004, graduated with honors in psychology focus on: social psychology, anthropology, and economics. Senior research project on identity development among college students. Client Sponsored Projects Transfer of Information Service Design: Sponsored by Memorial SloanKettering, NYC, NY, Fall 2010 - present Re-designed, developed, and tested new tools and procedures to help primary care physicians provide complete and accurate patient information to other physicians in the near and long term. We are currently working with MSK to implement these solutions. Sailing Camp Strategy Service Design: Sponsored by Judd Goldman Software Adobe InDesign, PhotoShop, Illustrator, Flash and Premier Pro Microsoft Office, SPSS, FileMaker Pro Sailing Program, Chicago IL, Spring 2010 Conducted research with parents and 8-12 year old children to understand motivations behind choosing and returning to summer programs. We developed concepts for a new registration site, program plan, and a vision for future expansion. Photobook Research Strategy: Kodak, Emeryville, CA, Fall 2009 Contact Interviewed and observed mothers about how they take and use photos. We developed an experience model based on our research identifying opportunity areas for Kodak. finnan@id.iit.edu 415.216.9247 1426 W Walton St, Chicago IL 60642
  • 30. Holly Finnan Seeking a position on a multidisciplinary team that engages clients to frame complex problems, conduct and translate research findings into opportunities, and create innovative, viable, and user-centered solutions. Experience Education Strategic Planning Intern: Memorial Sloan-Kettering, NYC, NY, Summer ‘10 Worked with stakeholders across the company to map the service experience for patients and staff in preparation for the opening of a new treatment center. I also designed a kit for patients’ use throughout their treatments and created a database to track requests and activities. Masters in Design: IIT Institute of Design, expected Spring 2011 Service Design Intern: Oncure Medical Corporation, Denver, CO, Summer ‘09 Based on extended on-site research at one of Oncure’s radiation centers, developed tools to facilitate communication between patients, physicians, and radiation therapists. Assistant Account Manager: Gap Inc. Direct, San Francisco, CA, 2006 – 2008 Co-produced and managed marketing and still-life photo shoots for Banana Republic Online and Piperlime and served as the link between corporate headquarters and the creative teams at the photo studio. Studio Coordinator: Fastback Creative Books, Berkeley CA, 2005 – 2006 Worked with clients from project launch through delivery, concurrently managing three to six book design projects. Worked with clients and designers to establish objectives, timing, costs, and workflow. focus on: design strategy, usercentered research, and service design. Masters of Business Administration: IIT Stuart School of Business, expected Summer 2011 focus on: strategy, innovation, organizational behavior, and operations. Faculty sponsored research project on behavior as a function of organizational structure and individual differences Bachelor of Arts: Vassar College, 2004, graduated with honors in psychology focus on: social psychology, anthropology, and economics. Senior research project on identity development among college students. Client Sponsored Projects Transfer of Information Service Design: Sponsored by Memorial SloanKettering, NYC, NY, Fall 2010 - present Re-designed, developed, and tested new tools and procedures to help primary care physicians provide complete and accurate patient information to other physicians in the near and long term. We are currently working with MSK to implement these solutions. Sailing Camp Strategy Service Design: Sponsored by Judd Goldman Software Adobe InDesign, PhotoShop, Illustrator, Flash and Premier Pro Microsoft Office, SPSS, FileMaker Pro Sailing Program, Chicago IL, Spring 2010 Conducted research with parents and 8-12 year old children to understand motivations behind choosing and returning to summer programs. We developed concepts for a new registration site, program plan, and a vision for future expansion. Photobook Research Strategy: Kodak, Emeryville, CA, Fall 2009 Contact Interviewed and observed mothers about how they take and use photos. We developed an experience model based on our research identifying opportunity areas for Kodak. finnan@id.iit.edu 415.216.9247 1426 W Walton St, Chicago IL 60642
  • 31. Joe Fleischhacker joefleischhacker@gmail.com 312.351.3564 Objective Seeking a summer internship working with a multi-disciplinary team in design planning and strategy. Education Institute of Design Illinois Institute of Technology, Chicago, IL Masters of Design, Expected Spring 2012 Coursework in experience design, design planning and strategy, and structured planning Northwestern University, Evanston, IL Bachelor of Science in Speech, June 1999 Major: Radio/Television/Film Studies Skills High proficiency with Adobe CS4, including After Effects compositing and Flash animation Expertise in DV, HDV HD acquisition Expertise in Final Cut Pro Proficient with Avid Media Composer and DVD Studio Pro Interests Writing, sketch comedy, food-focused travel, deep frying, graduate of Second City Writing Program Experience Experience Design Intern (June 2010 – present) ID Chicago Loop Alliance - Art Loop Open, a mixed-media art competition • Conducted user research and analyzed data to guide event development and detailed design of visitor experience • Devised voting system to maximize public participation in competition • Created concepts for and produced visualizations of interactive event site which will incorporate Twitter-feed screens, Microsoft Surface tables and Pivot kiosks • Directed workshop for stakeholders and potential competition entrants to brainstorm event activities and promotions • Advised on build-out and implementation of interactive event location Freelance Video Producer (March 2003 - August 2009) • Co-created and co-directed new media branch for non-profit client to meet the needs of non-profit, education-based niche market • Wrote, produced, directed, shot and edited documentary videos • Developed narratives and wrote scripts that effectively and efficiently communicated clients’ messages • Conducted on-camera interviews for both research purposes and to extract statements in support of clients’ needs • Strengthened clients’ videos with composited and animated video segments using Adobe Creative Suite tools Associate Producer (November 2000 - February 2003) Cresta Communications - a boutique marketing firm in Chicago • Collaborated with creative teams and clients to conceptualize and create communication and marketing videos and web sites for Fortune 500 companies • Produced, shot and edited communication packages to help launch and explain clients’ corporate-wide programs and initiatives • Designed and packaged RFPs to attract and acquire new clients • Managed freelance crews, equipment and locations during production • Enhanced client web site experiences with Flash animations • Wrote creative copy for client marketing brochures and advertising collateral • Managed maintenance of all production equipment Video and Computer Lab Manager (August 1999 – August 2000) Kellogg Graduate School of Management, Northwestern University • Produced various media including video and web sites to create and enhance communication channels in school-wide MBA and PhD programs • Strengthened school services and experience for students by creating online video lecture series for core and popular courses • Advised and assisted faculty in integrating multi-media into established course curricula and lecture modules • Advised on creation of non-linear editing system and designed accompanying training program to allow faculty to create their own media • Managed all video and computer equipment usage in behavior research lab
  • 32. Russell Thomas Flench 2247 S. Whipple St. #3, Chicago, IL 60623 flench@id.iit.edu 312.860.3052 Design / Build Experience Intern, The Office of PlayLab, Inc., Brooklyn, NY, 2009 Developed the non-profit SoundFriends, a lab for music education with facilities for archiving local music and stories, an artist residency, recording studio, and performance space in Greensboro, AL. Education Institute of Design Illinois Institute of Technology Chicago, IL Master of Design candidate, expected graduation 2013 Focus in systems design and research. Studying communication design, prototyping, digital media, and design research methods Parsons New School For Design New York, NY 2009 Summer Intensive Program Product Design, Waste = Food Project study which undertook identifying materials considered to be at the end of their useful life cycle, and re-purposing them into new, marketable products Cleveland Institute of Art Cleveland, OH 1997 Bachelor of Fine Arts Photography major, Ceramics minor Focus on medium-format street photography, utilizing darkroom printing manipulation techniques Self-employed designer and builder, 1998 - 2010 Managed a wide variety of general contracting projects, specializing in kitchen and bathroom renovation from start to finish. Worked with clients interested in “green” remodeling and building practices. Provided services including client consultations, materials sourcing, hiring and overseeing subcontractors and laborers, generating estimates and invoices. Selected Projects: Portable Hand-Puppet Theatre Three-part, free-standing puppet theatre which disassembled and folded together to fit inside the client’s vehicle; 2004, Oakland, CA Shadow-Puppet Theatre 16 x 8 ft. portable stage, four stage sets, lighting, and several articulated puppets; 2005, Oakland, CA Garden Tool Library Free standing children’s tool shed for the teaching artgardens of the non-profit group, City Blossoms; 2008, Washington, DC Three-part removable and articulated balcony decking system 2008, Washington, DC Custom kitchen and bathroom renovations, multiple clients 2007 - 2010, Baltimore, MD and Washington, DC Custom built-in bookcases, multiple clients 2008 - 2009, Washington, DC, and Baltimore, MD Custom entertainment cabinet; 2007, Washington, DC Activities Darkroom assistant To fine art photographer Robert Spertus Berkeley, CA, 2006 - 2007 Puppeteer and theatre designer Quelquefois Shadow Puppet Theatre Oakland, CA, 2005 Independent woodshop member The Woodworker Club Rockville, MD, 2007 - 2009 Artist Studios, design and construction Renovated a private warehouse space to house three studios 2005 - 2006, Oakland, CA Skills Adobe cs5, Sketch-Up, Rhino, Microsoft Office Suite, traditional and digital photography and darkroom techniques, rough and finish carpentry, electrical wiring, plumbing, masonry, motorcycling
  • 33. Bhumi Gajjar Clients Wells Fargo, Panasonic Corporation, Toyota Motors, S. C. Johnson, City of Chicago, Daishinsha Inc (Japan), United Nations Development Program (UNDP) Education
 IIT, Institute of Design, Chicago
 Master of Design Methods 2008 Teaching assistant for Ben Jacobson (Observing Users-Fall 08) National Institute of Design (NID), India
 Graduate Diploma in Industrial Design 
 1999-2002
 Center for Environmental Planning and Technology (CEPT), India
 Diploma in Construction Technology 
 1993-1998

 Research skills Secondary primary research, usability testing, ethnographic interviewing, creating video collections, conducting focus groups,. Software skills 
 Adobe Creative Suite, MS Office, Keynote CorelDraw, Final Cut. Research document and papers
 Objects of Affection 2004-2005
 Research and documentation for a book on tableware range designed by Eva Zeisel. 
 Hours in the Dark 2001
 Paper on influence of popular Indian cinema. 
 The Craft of Making Clay, Glass, Lac and Bone Beads in India 2000
 Research document on the vast socially integrated, indigenous craft of bead making. 


 

 Volunteer work
 Market place-Handwork of India, Evanston, IL 2006
 Designed a collection of home interior products for a non-profit working with low-income women in slums of Mumbai, India. Sunrise Assisted Living, Chicago, IL 2008
 Engaged and assisted residents through recreational games to understand social human factors. 

 bhumi.gajjar@gmail.com 773 531 2051 Experience Cheskin Added Value, Redwood Shores, CA Design Research Consultant November 2010 Moderated focus group sessions to test branding concepts geared towards South East Asian consumers for Wells Fargo. Presented findings to clients. Sano Research, Chicago, IL Design Research Manager May 2010 - November 2010 Led a team of researchers and designers to provide solutions for the future of car cockpit design for Panasonic corporation. Created research plans and conducted ethnographic interviews, prototyping and co-creation workshops, analysis and synthesis sessions with clients on multiple projects. Conifer Research, Chicago, IL
 Design Research Consultant for Emerging markets March 2009 - March 2010 Led in-home interviews and analyzed data collected from four emerging market countries. Collaborated with clients to identify patterns and key insights during analysis and synthesis sessions. Created interview protocols, video collections and presentations. City of Chicago, Department of Innovation and Technology, Chicago, IL
 Design Research Intern July 2008 - February 2009
 Introduced user-centered design methods to the Innovation Center. 
Designed and coordinated prototype plan to address the problem of vacant buildings. Collaborated with neighborhood organizations, nine city departments and Mayor’s office. Innovation Methods, Research and Consulting, Chicago, IL
 Design Research Intern November 2007- May 2008
 Led research project to identify the car buying motivations of Indian users. 
 Created research plan, conducted interviews in four cities in India, analyzed the data and presented the findings to international clients. 

 School of the Art Institute of Chicago (SAIC), Chicago, IL Visiting Faculty 2005
 Conducted a course and student reviews for designed objects program. 

 Magppie International Ltd. New Delhi, India
 Designer 2002 - 2003
 Designed a range of houseware products for international and domestic clientele. Created technical drawings, designed moulds, packaging and catalogues for marketing. Successfully launched product range at the International Home and Housewares Show. United Nations Development Program (UNDP) - Khadi Village Industry Commission, India Researcher/Designer 2001 - 2002
 Created cost effective eco-friendly design concepts that sustain the fading craft of pottery. Immersed in understanding lifestyle and production techniques of traditional potter communities. Tested final prototypes by conducting interactive workshops with traditional potters, personnel from Indian Railways and stakeholders. 

 Gayatri Potteries, Ahmedabad, India Design Intern 2000
 Designed and developed a range of new products while minimizing product development and infrastructure cost. 


  • 34. APEKSHA GARGA apekshagarga@gmail.com | 714.767.2297 WHAT I DO IN A TEAM I seek insightful discoveries about human behavior that create compelling cases for change, meaningful for both users and clients. Learning by making [quick and dirty prototypes] is my research philosophy to elicit rich responses from users. I believe deep empathy for clients is essential to leverage their capabilities, challenge orthodoxies and implement the vision. I enjoy the process of carefully crafting stories that clearly define problems, evoke emotions, and generate enthusiasm to take action. WHAT I DID AT WORK DESIGN RESEARCHER AT STEELCASE | June 2010 - Present Formulated a point of view to define future work place planning strategies. Crafted frameworks as thinking and diagnostic tools for design and research. Planned and conducted research to test a spatial prototype comprising various typologies of work settings. Pre and post prototype research helped to measure change in experience and learn about current and new behaviors to inform design iterations. DESIGN RESEARCH CONSULTANT AT IFMR TRUST | May 2009 - Aug 2009 Led a team to uncover beliefs and behaviors around cooking in rural South India. Research findings set the path for design of a smokeless cookstove that not only provides health benefits but also aligns with cultural traditions. Observed customer service interactions in micro-finance loan offices in rural parts of South India and presented findings to leadership to guide the design of an improved service experience. EXPERIENCE DESIGNER AT IDIOM DESIGN CONSULTING | 2006 - 2008 Researched, designed and executed branded service experiences in retail environments for clients like Titan Industries, Future Group and Indian Railways. Engaged leadership in participatory workshops and interacted with engineers to build prototypes for testing and validation. GRAPHIC DESIGNER AT DEEPAK PETERS DESIGN | Jun 2004 - Nov 2004 Developed brands, their visual language and web sites communicating information flow and brand imagery. WHAT I DID IN SCHOOL MASTER OF DESIGN, INSTITUTE OF DESIGN, IIT | 2010 Learned the art of thinking about complex problems through a structured design process and realized the value of free play and informed intuition. Focused on the area of behavior change and prototyping as a research tool. Projects include - Increasing Resident Participation in Recycling Program, Client: DSS, City of Chicago - Immersive Play Experience for Kids, Client: Chicago Children’s Museum - Community Campaign for Violence Prevention, Client: CeaseFire, Chicago BACHELOR OF INTERIOR ARCHITECTURE, CEPT UNIVERSITY, INDIA | 2006 Learned the Bauhaus way of design and identified the missing ‘user’ in architectural education. Coursework included Design Studio - Architecture and Interior, Furniture Design, Graphic Design, Secondary Research WHAT I AM GOOD AT Generative and Evaluative Research, Secondary Research, Prototyping, Experience/ Service Design, Platform Strategy, Competitive Audit, Communicating Research Software: Adobe InDesign, Illustrator, Photoshop, Microsoft PowerPoint, Word, Excel, Google Docs. WHAT I LOVE Indian sense of humor that eventually leads to mindful conversations. Strolling around neighborhoods and discovering coffee houses and local stores. Attending conferences that lead to unexpected realizations. Purposeless search on the internet and chancing upon interesting ideas.
  • 35. Shlomo Goltz 260.602.4737 shlomo.goltz@gmail.com 3201 South State Street Room #2220 Chicago IL 60616 Seeking internship in interactive design, particularly the areas of user interface prototyping and workflow development Critical Mass summer 2010 Conducted secondary research, competitive analysis, and synthesized findings into models that recommended how to strategically implement a new three year vision for the Las Vegas Convention and Visitors Authority. Similar work was done on a smaller scale for United Airlines, USAA, and Tyco Electronics so f t war e k n ow le d g e ACT3 Design Internship summer 2006 Created storyboards, recorded, edited, and arranged audio, wrote website source code, edited photos and illustrations, and animated in flash s tat e m e n t o f i n t e n t internships Mac OS X and Windows MS Office Photoshop CS5 freelance Illustrator CS5 InDesign CS5 AfterEffects CS5 Cardiac Diagnostics fall 2009 Worked with the IT department to design the interface for a software tool that would store medical records, and allow patients to communicate with their doctors in real-time to facilitate remote treatment options that are difficult or infeasible now JDub Records winter 2009 Designed point-of-purchase advertising materials to promote new and upcoming albums XHTML CSS (intermediate) iLife ‘09 Howard Rheingold summer 2007, summer 2008 – winter 2009 Designed motion graphics, composed music, and aided in production of video podcasts utilized in a Social Media/Technology course at Stanford University iWork ‘09 Sountrack Pro Melissa Allen Design summer 2008 Designed front-end website interface for a nanotechnology company as a subcontractor Apple Motion ScreenFlow OmniGraffle awar ds Addy Award — American Advertising Federation fall 2007 Worked as a production assistant for an interactive, flash-based photography portfolio National Finalist — Chevy College Super Bowl Ad Design Competition fall 2006 Worked as part of a three person team which designed and produced storyboards, concept boards, and presented our ad to the executive board of General Motors em ploym en t Illinois Institute of Technology — Residential Advisor fall 2009–current Developed social and educational programming for undergraduate students, designed RA uniforms, developed training materials to aid Residence Life staff and other RAs to more effectively design their own promotional materials, and supervised a group of 27 students Apple Inc. Retail Store — Macintosh Specialist winter 2008–fall 2009 Determined customer needs, then presented customized solutions comprised of software, hardware and services, and taught customers how to use their new technology Cutting Tools, Inc. 1999–2001, 2003–2005 Designed architectural diagrams, repaired computers, and developed integrated advertising e d u c at i o n Institute of Design Masters of Design 2009–current (graduation in winter 2011) Focus on interaction and communications design with an emphasis on ethnographic research and business strategy The Second City School of Improvisation graduated fall 2010 Performed three fully improvised shows as the culmination of a ten month program where I conquered stage fright, improved my collaboration, delegation, and active listening skills WUJS Arad Institute fall 2007–spring 2008 Participated as an artist-in-residence, took classes on Israeli history , and attended lectures on contemporary cultural and religious issues in Israel Washington University School of Art graduated spring 2007 Visual Communications Major — BFA Graphic Design and General Psychology Minor
  • 36. LAURA GUENTHER lauracguenther@yahoo.com Seeking freelance or part-time user experience and human factors consulting opportunities. 773-490-8200 Experience Design Seedling, Chicago, IL 2008 - Present User Experience and Human Factors Consultant • Manage user experience for Kraft Foods mobile including iFood Assistant and Big Fork Little Fork • Customized mobile device experiences for several mobile platforms and carriers (Android, BlackBerry, iPhone, Windows 7) • Led research and design efforts for product user interface redesign for commerical kitchen equipment and handheld devices (ADT, Frymaster) • Developed a professional development design experience (Earlybird Creative) • Designed an educational web-based software tool 2002 • Managed consumer and product research efforts for home cleaning and storage product lines (SC Johnson) 1993 - 1994 • Led human factors effort to understand needs and gain market share of target audience (Ford Motor Company) • Developed generic product design guidelines for product development staff (Ford Motor Company) Arc Worldwide, Chicago, IL 2007 - 2008 Senior Experience Planner • Applied iterative, user-centered design principles to the design and development of digital solutions for clients including Research in Motion (BlackBerry), Allstate, McDonalds, United Airlines • Developed and executed research plans, synthesized data and then translated findings into user-sensitive content, functionality, information structures, interaction models and page designs Motorola, Mobile Devices, Chicago, IL 2004 - 2007 Design Lead / Senior Interaction Designer • Designed user interfaces for mobile devices using collaborative brainstorming, competitive and user research • Worked closely with cross-discipline teams to understand customer requirements and technical feasibility applying user centered design approach Tools Methods • Anthropometry • Brainstorming • Interviews • Photography • Prototyping • User observation Inform Market Research, Chicago, IL 2002 - 2003 Market Research Associate • Managed market research projects for pharmaceutical clients (Abbott, Baxter, Battelle) • Provided support in both quantitative and qualitative research efforts • Videography Navistar International, Warrenville, IL 1999 - 2001 Manager, Product and Customer Research • Interviewed truck drivers and buyers to develop understanding of business and product needs • Conducted needs analysis workshops and brainstorming sessions to develop a customer knowledge base model • Developed research strategy and defined research methodologies and competencies to launch new research department • Flash Ford Motor Company, Dearborn, MI 1998 - 1999 Marketing and Sales Manager • Supported sales and marketing initiatives for Lincoln Mercury dealerships 1995 - 1997 Human Factors Engineer, Corporate Design • Conducted design reviews, product studies and benchmarking sessions • Supported launch of new product line at assembly plant Education Institute of Design (IIT), Chicago, IL Graduate Classes, 2003 - 2005 User Centered Design University of Michigan, Ann Arbor, MI Master of Science, 1994 Human Factors and Ergonomics Cornell University, Ithaca, NY Master of Business Administration, 1997 Marketing / Product Development Kalamazoo College, Kalamazoo, MI Bachelor of Arts, 1991 Psychology • Wireframing • Workshops Software • Illustrator • InDesign • iWork • MS Office • OmniGraffle • Photoshop • Visio
  • 37. Saurabh Gupta translating problems into opportunities shri@iSl8.com • (630) 926 7505 • www.iSl8.com Professional Experience Waddell Reed Financial Services Senior Systems Architect, May 2005 – present • Collaborate with user groups, UX and Data architects to improve technology adoption. • Create and communicate technology strategy and provide thought leadership. • Oversee enterprise projects, research emerging technologies and build prototypes. • Member of the Strategic Planning group and founding member of the architecture group. CRM Team Lead, Jan 2004 – Apr 2005 • Led a team of 6 developers, build relationship with business units and coordinated project delivery. SE Technologies / Advances Technologies Labs Senior Siebel Consultant, Nov 1998 – Dec 2003 • Implemented CRM projects, handled accounts and pre-sales activities, and coordinated with offshore team. Johnson Johnson / Dr. Reddy’s Lab Medical Service Representative, Feb 1995 – Mar 1996 • Technical sales / promotion of pharmaceuticals and healthcare products. Education Master Of Design Methods, IIT Institute Of Design, Spring 2011 – Human Centered Design and Strategy Executive MBA, International Management Institute, Spring 1997 – International Business and Marketing Bachelor of Pharmacy, Ch. Charan Singh University, Fall 1994 – BS Pharmaceutical Sciences Projects Print Media – Design Analysis, Strategy Industry analysis using ID’s framework methods (insight matrix, network diagrams, era analysis etc.). Technology@work – Design Research and Analysis Field research to understand technology adoption issues. Conducted interviews, artifact analysis and card sorts. Visual Search – Interaction Design, UX/UI Prototype Prototyped a more engaging search experience that offered result previews and progressive result filtering. Mobile CRM – Interaction Design, UX/UI Prototype Integrated client information with mobile phones for real time data access to improve customer service. Business Capability Architecture – Communication Design, Strategy Re-designed IT-business interaction and processes to better align IT projects with business strategy. Interests: • Design Strategy • Interaction Design • Product and Service Design • Mobile Devices • Volunteering Technology Skills: • Adobe CS4: InDesign, Flash, ActionScript • iPhone / Android: Corona and Appcelerator SDK • Microsoft: Portals, Silverlight and Visual Studio • Others: Siebel, Oracle BI and Salesforce / APEX Honors • 2009: Speaker, Brainstorm BPM Conference • 2008: Speaker, Portal Collaboration Conference • 2007: Winner, Microsoft O2OBA Challenge • 1997: Gold Medal, Market Research Project
  • 38. Jim Heys jimheys@me.com www.jimheys.com PROFESSIONAL EXPERIENCE STEWART AND PARTNERS – ST. LOUIS, MISSOURI (JANUARY 2010 – PRESENT) • Specialized in framing and conducting ethnographic and qualitative research to generate insights and implications to inform the development of new products, services, communications, brand experiences, and marketing strategies • Emphasis on information and data visualization to enhance the clarity, comprehension and recall of complex research findings and insights among client teams. OBJECTIVE Full-time position using skills and experience in user research, strategic design planning and brand strategy development in the context of an interdisciplinary team, to find and fulfill user needs and create value. PROFILE Extensive design development and project management experience for both tactical and strategic branding initiatives. Research, analysis and recommendations have contributed to programs helping clients launch new brands, reposition existing brands and create meaningful service or brand experiences. EDUCATION MASTER OF DESIGN PRIVATE CONSULTING (MARCH 2009 – DECEMBER 2009) • Designed research programs using ethnographic methods, market analysis, and strategic planning to uncover challenges and opportunity areas for clients in various industries including transportation, education, and corporate social responsibility • Provided analysis and translation of consumer needs to establish strategic and creative platforms for brand, web and communications design IDEO, CHICAGO, ILLINOIS (OCTOBER 2008 – FEBRUARY 2009) • Researched and diagnosed organizational and system-level challenges, established key opportunity areas and tested early concepts for a Fortune 10 company to drive a prescriptive merchandising initiative across their nationwide retail presence • Developed content for business development efforts outlining emerging trends within customer created communities, customer evangelism and customer co-creation opportunity areas DESIGN RESEARCHER – INSTITUTE OF DESIGN, CHICAGO, ILLINOIS (JUNE 2008 - OCTOBER 2008) • Employed ethnographic research methods in connection with W.K. Kellogg Foundation’s New Options Initiative aimed to discover insights about key stakeholder groups and connect out-of-school youth with meaningful employment IIT Institute of Design Chicago, Illinois Emphasis on primary and secondary research methods and analytic processes to determine unmet user needs and business opportunities in the realm of product, service, and brand strategy. • Developed early-stage prototype to field test a career exposure system connecting out-of-school youth with viable career paths. Established a brand positioning platform and identity for a longitudinal study of the career exposures system (May 2008) • Directed agency’s branding capability for the Creative Services Practice. Responsible for new business development, marketing, PL, and project management of multidisciplinary teams including researchers, public relations specialists, graphic and interactive designers, and vendors BACHELOR OF FINE ARTS University of Nebraska Graphic Design emphasis (May 1991) AWARDS Work has received recognition from the following national industry awards and publications: • AIGA • Graphis • PRINT Magazine • The Chief Information Officer (CIO) • Financial World Magazine • The Triad Awards • The Holmes Report Sabre Award • PRSA’s Gold and Silver Anvil Awards • PRWeek Branding Campaign of the Year MEMBERSHIPS AIGA Design Management Institute PORTFOLIO www.jimheys.com FLEISHMAN-HILLARD, INC. – ST. LOUIS, MISSOURI (Various Positions, SEPTEMBER 1995 - AUGUST 2007) SVP AND PARTNER (JANUARY 2006 – AUGUST 2007) • Responsible for management of Fleishman-Hillard’s corporate brand, including brand portfolio strategy, agency-wide brand practices and guidelines, advertising creative, and company marketing under the direction of agency’s CEO, COO, and CMO SVP AND CREATIVE DIRECTOR – BRANDING PRACTICE GROUP (DECEMBER 2000 – JANUARY 2006) • Developed and conducted quantitative and qualitative research with key stakeholders groups and performed competitive audits and analysis to uncover key brand differentiation • Designed and developed comprehensive brand identity and communications programs, brand launch materials and brand standards manuals and applied brand positioning findings to brand naming, nomenclature and brand portfolio management strategies CREATIVE DIRECTOR – CREATIVE SERVICES PRACTICE (SEPTEMBER 1995 – DECEMBER 2000) • Directed and managed message-driven campaigns for client-company initiatives and reputation management needs for both print and online projects. Scope included situation analysis, conceptualization, implementation, and production supervision CLIENTS: ATT (formerly SBC Communications Inc.), Honda, DuPont, Library of Congress, Imation, Emerson, Bristol-Myers Squibb, Fleet Financial, GE Capital, EPCglobal, HOK, Harbour Group, Furniture Brands International, Election Systems and Software (ESS), Tropicana SENIOR DESIGNER, PROWOLFE PARTNERS – ST. LOUIS, MISSOURI (SEPTEMBER 1992 – SEPTEMBER 1995) • Prepared and reviewed conceptual design studies with clients for annual report and investor communication applications. Managed all aspects of print project requirements, including conceptual studies, design development, client reviews and supervision of final production CLIENTS: Texas Instruments, Southwestern Bell Corporation, Monsanto Company, Rawlings Sporting Goods, Ralston Purina, Mallinckrodt, Inc., Consolidated Paper Company, Cinergy Corp., Kellwod Company
  • 39. LESLIENICOLE Hicks 3201 S. State St. Box #2493, Chicago, IL 60616 leslienicoleh@gmail.com phone: 601.519.7117 EXPERIENCE Research Assistant, IIT Institute of Design, IL Dec 2010 - present Created presentation material for a company run conference Standardized visual representation of framework diagrams Synthesized information and created new condensed diagrams Design Intern/ Hellman-Chang, NY May 2010- Aug 2010 Assisted in furniture ideation and line expansion Photo documentation of new custom pieces Maintained brand identity and organized visual language for print media Conducted design researched for new company ventures for product line expansion Freelance Graphic Designer/ Photographer Aug 2006- present Experience in logo design and print media Digital photography, working portraits and special events Illustrations, hand and vector drawing Graphic Designer, University Programs, AR Aug 2008 -Dec 2008 Provided promotional support for on-campus events Aided office administration Designed graphics and layouts Maintained brand authenticity for various university groups Gallery Assistant, Anne Kittrell Art Gallery, AR Aug 2008 -Dec 2008 Assisted in gallery visual layout and organization of work Guarded displayed work Oversaw gallery receptions Informed guests about new and upcoming exhibitions Layout Manager, American Eagle Outfitters, MS Aug 2005-Dec 2006 Managed visual layout of the store displays Optimized floor layout for better shopping experience SUMMARY A design professional interested in creative problem solving using the principles of designs. EDUCATION Illinois Institute of Technology, Institute of Design Chicago, IL MDes in Product Communication Design Expected graduation December 2011 University of Arkansas Fayetteville, AR BA in Visual Design and Photography, 2008 TRAINING Typography Product ideation Color Studies Communication Design Photography (35mm and digital) Layout Prototyping Sketching SOFTWARE Mac/PC OS Microsoft Office Flash Dreamweaver Photoshop (CS3) InDesign (CS3) Illustrator(CS3) After Effects AutoCAD Windows Movie Maker VOLUNTEER EXPERIENCE ICFF Convention (2010)- New York, NY Innovation Summit (May 2009)- Chicago, IL Habitat for Humanity (2006)- Hurricane Katrina Relief INTERNATIONAL EXPERIENCE I have had the opportunity to travel to Germany, China, Hong Kong, Indonesia, Portugal, Austria, Gibraltar, England, and France. I have lived in Spain and Bahrain.
  • 40. Kareem Hindi kareemhindi@yahoo.com Objective An internship with a multi-disciplinary team with a focus on communication and interaction design. Education Experience Illinois Institute of Design Illinois Institute of Design Masters of Design Candidate Masters of Design Chicago, IL • Expected May 2013 DePaul University Bachelor of Arts, English Chicago, IL • June 2005 Chicago, IL • August 2010 - Present Identified an opportunity space for a mobile application connecting biking enthusiasts with mechanics, bike messengers and other enthusiasts to assist them with repairs and maintenance on the go or at home Determined essential functions and features through user interviews and survery based research Technical Skills Designed navigation and features including GPS location based services • Adobe Creative Suite CS5 Dr. Peter Grant Private Practice Office Coordinator • Microsoft Office Suite • AP style writing and interiewing Oak Park, IL • January 2010 – August 2010 Digitized billing procedures saving on daily FedEx and UPS cost • DePaul University’s Best Practices in Web Design postgraduate course Developed daily patient check-in ledger and archiving processes Interests BG+H Publishing Editorial Researcher • Playing guitar • Discovering new music • Stand up and improvised comedy • Snowboarding • Photography and video editing • Growing fundraising moustaches for afterschool tutoring programs Assisted patients with scheduling, insurance verfication, prescription refill and locating pharmacies Chicago, IL • March 2009 – July 2009 Researched leading construction firms and interviewed management to determine eligibility for coverage in construction trade magazines Developed professional business relationships which resulted in increased advertising revenues in first month Ceteris Financial Consultants Research Associate Chicago, IL • March 2007 – May 2008 Determined general project timelines through employee interviews resulting in automated time tracking processes and development of weekly progress reports Designed, implemented and monitored new company wide accounting and reference processes Edited and revised final client reports for consistency and accuracy Wrote and edited content for newly developed legal edition newsletter Privila Web Development Inc. Editor Schaumburg, IL • May 2006 – December 2006 Simplified article submission process by assigning to groups rather than individuals increasing article publishing by 15% Assisted programmers in development of content management system by determining essential needs of journalism interns Oversaw article assignments and scheduled deadlines for a staff of up to twenty journalists Researched and wrote content for websites on a variety of subjects
  • 41. Stephanie Szee-Nay HON hon.stephanie@gmail.com I 773.822.8790 I Chicago, IL http://cargocollective.com/szeenay Seeking an internship to work with a global and diverse team in developing new and compelling consumer experiences by integrating user-centered design WORK EXPERIENCE EDUCATION Landor Associates, WPP Group Strategy Brand Consultant Hong Kong, China, 2007 - 2009 IIT, Institute of Design Master of Design / MBA Chicago, USA, 2009 - 2012 Brand Strategy: Developed strategies to redefine corporate and consumer brands; Clients include Dow Chemicals, Bank of East Asia, United Engineers Malaysia, Café Coffee Day. Coursework focuses on applying research and design methods to innovate and to create user-centered design solutions Conducted management interviews, analyzed findings and interpreted agency research for brand repositioning programs. Recreated and developed customer journey experiences for consumer brands through research analysis, ideation, brainstorm sessions and secondary research. Trend Studies Research: Participated in developing trend studies and naming projects within the Landor network. Brand Image (Desgrippes Laga) Brand Consultant Hong Kong, China, 2005 - 2007 Project Management: Key account manager for clients like CocaCola/McDonald’s, Colgate-Palmolive, Avon and Danone around the Asia-Pacific region to oversee packaging and retail design projects. Oversaw and guided design strategy from initial briefing until delivery of final artwork. Led account teams including project managers, designers and production staff and carried out day-to-day project management including timelines and revenue forecasting. Performed brand and category audits pertaining to client’s brand and competitive set. New Business: Guided business development process from initial client contact, development of credentials, case studies and proposals to deal close. Client projects include: Motorola, Galvin Electricity Initiative, Memorial Sloan-Kettering Cancer Center McGill University B.Com, Marketing Montreal, Canada, 2001 - 2005 SKILLS ACTIVITIES Skills Ethnographic secondary research Prototyping (U.I product design) Application of design methods Software Adobe CS5 - Proficient (Photoshop, Illustrator, InDesign, Lightroom) Rhino 3D - Intermediate Languages French fluent Cantonese fluent Mandarin intermediate Spanish basic Interests Photography, architecture, fashion, badminton, yoga, updating my blog http://szeenay.com
  • 42. Yelim Joanne Hong 55 West chestnut ave. Chicago, IL 60610 yelim.hong@gmail.com 818.590.9632 Objective Seeking summer internship position related to user centered design research. Professional Experience Sanrio Global Consumer Products, Los Angeles, CA Senior Product Designer October 2008 - September 2009 Designed and created products in home decor, housewares, party goods and HBA for all Sanrio Brand style guides. Managed and art directed product lines for major licensees in Europe, North America and Latin America market. Managed collaborated projects with major companies. Conducted trend and market research. September 2007 - June 2008 Idea Nuova, New York, NY Senior Concept Designer Designed and developed products for toddlers, tweens and teens Including home decor, luggage, slumber and bedding for the mass market. Worked on various in-house and licensed projects with clients including Disney, Mattel and Warner Brothers. MGA Entertainment, Los Angeles, CA Product Development Designer August 2005 - September 2007 Created and managed products from concept to finish for MGA lifestyle products: Bratz, Zapf and Little Tikes. Worked closely with Hong Kong office for cost management and sample development. Managed extensive product lines under tight deadlines. Trained interns. Eureka Film Productions, Seoul, Korea Art Department Design Intern April 2002 - August 2002 Assisted Art Director in designing commercial film sets and props for major clients. Skills Adobe Photoshop, illustrator, InDesign. Knowledge in solid works and alias. Sketching, rendering, basic model making skills. Education Institute of Design, Illinois Institute of Technology, Chicago, IL Master of Design candidate Focusing on user centered design, research, methods and design strategy. Art Center College of Design, Pasadena, CA Bachelor of Science in Product Design May 2012 December 2004
  • 43. Douglas Jefferson Hsu 210 North Wells Ave. Apt 1506, Chicago, IL 60606 Tel: 917 929 0828 Email: hdouglas@id.iit.edu Experience Education University of Notre Dame South Bend, IN Illinois Institute of Technology Institute of Design Jun 2007—Present Consultant, Innovation Design Expansion Program Designed expansion plan of current curriculum and developed benchmarks for the incorporation of design/cross-functional innovation based education in University programs. Assistant Professor for innovation and design methodology class. Designed and developed dynamic new educational tools and programs for University curriculum. United States Marine Corps Camp Lejeune, NC Dec 2004—Apr 2008 Led, trained, developed, and managed Marines by evaluating intelligence, making estimates regarding operating environment and situations, and then formulated and executed plans of action. Final rank at discharge was Captain. 22 MEU Training Officer/Security Platoon Officer Developed executed training programs and humanitarian aid missions for the over 2,000 man 22 Marine Expeditionary Unit. Executive Officer, Lima Company Primary responsibility was the leadership, discipline, morale, personal welfare, training, combat readiness, and employment of up to 5 Officers and 200 Marines. Coordinated and managed all facets of a mechanized company’s operations including the accountability of over $6M of equipment. 4th Platoon Commander, Kilo Company Innovated traditional infantry tactics to leverage breakthroughs in robotics, aerial surveillance, and K-9 units to negate enemy strengths and ensure preservation of human and capital resources. Executed over 90 joint military operations with Iraqi military during 2 combat deployments. Alliance Capital New York, NY Feb—May 2003 Quantitative Research Analyst, Intern Supported Quantitative Research Division with economic market analysis. Developed economic forecasting models to maximize product productivity. Prudential Financial Inc New York, NY Jul 2000—Aug 2001 Asian Branch Coordinator Supported Asian branches in resolving operational, administrative, and customer issues. Planned and directed team of junior Analysts in creating financial models. Boston Consulting Group Hong Kong, China Jul—Aug 1999 Research Analyst, Intern Evaluate clients’ potential partners and competition in Taiwan broadband communications industry to enhance strategic and operational strategy. Chicago, IL Candidate Master of Design Methods May 2010-2011 University of Notre Dame Notre Dame, IN Master of Business Administration May 2009-2010 Bachelor of Arts, History/Int Studies Aug 1996-May 2000 Expertise Internationally experienced MBA with comprehensive training in the innovation design process. Military officer with leadership experience in both combat and humanitarian aid missions. Historian and lifelong learner who has studied/traveled/ worked throughout Asia, Middle East, Africa, and Europe. Achievements Team Leader for Notre Dame’s “Business on the Front Lines” 2010 Beirut, Lebanon team. Acknowledgement: Notre Dame Business Magazine Project Lead, for Innovation Studio Memorial Hospital South Bend, IN team. Navy-Marine Corps Achievement Medal Navy-Marine Corps Commendation Medal with Combat Distinguishing Device recipient. Acknowledgement: CBS News Interview Proficient in Mandarin Chinese via Beijing Language and Cultural University, PRC (2001-2002).
  • 44. Xiaonan Huang Passionate, multi-cultural and multi-disciplinary designer seeking career opportunity in design planning and product design. 215 W Washington St, #3509, Chicago, Illinois, 60606 (312)-860-1118 xhuang@id.iit.edu Experience Design Strategist Internship May - July, 2010 S.C. Johnson Son, Inc, Shanghai, China Facilitated interviews to gain understanding of consumer insights on household activities. Supported design needs for internal RD projects. Based on primary research and secondary research, proposed strategic development roadmaps for household product. Interfaced with different design consultancies on projects. Prepared workshop presentation to recommend how to enhance collaboration between RD team and design consultancies. Product design :: concept sketching :: concept prototyping :: 3D modelling /rendering Product Designer 2008 - 2009 ASUS Design, ASUS Technology Pte Ltd, Singapore Participated in research protocols and performed observational research. Synthesized research results to be used for concept generation. Designed and prototyped concepts for netbook, multimedia notebook and computer accessories.. Strategic Planning :: analytical frameworks :: implementation planning :: business case development Product Designer Internship June - July, 2007 NUS Design Incubation Centre, Singapore Performed secondary research on trends of robotics and artificial intelligence. Analyzed research results and generated ideas for applying robotic technology to next-generation communication devices. Corporate Identity Design Internship June - Aug, 2006 Synergiz Pte Ltd, Singapore Produced corporate identity design and advertising materials for clients. Chief Design Lead 2006 NUS Entrepreneurship Society, Singapore Led a team of 5 graphic designers. Redesigned identity for NUS Entrepreneurship Society. Managed daily design and publicity operations. Editorial Designer and Event Organizer 2005 - 2006 SNAG magazine, Pixie Media Pte Ltd, Singapore As a founding member of a start-up magazine, designed editorial and marketing materials. Coordinated marketing promotions and events. Design Research :: ethnographic study :: usability testing 2D software Photoshop, Illustrator, Indesign, Freehand, Dreamweaver, Painter, Autodesk Sketchbook 3D software Rhinocerous, SketchUp, Alias Imagestudio, Solidthinking, Solidworks, Pro-engineer Awards Finalist 2007 Next generation PC competition, Microsoft. U.S.A. Digital palette concept for artists. Best creativity award 2007 Lite-On Award, Taiwan Medical tattoo to encourage vaccination among youths. Education Institute of Design, IIT, Chicago, Illinois Fall 2009 - 2011 Master in Design candidate Relevant coursework: System Workshop, Design Planning Workshops, Design Analysis and Synthesis, Product Portfolio Planning. National University of Singapore 2005 - 2008 B.A., Industrial Design Coursework focused on product design and human factors, with elective courses from business school and mechanical engineering school. Language Fluent in English Fluent in Chinese Interests Painting, playing basketball, fencing, baking and cooking
  • 45. HIRONORI IWASAKI 540 N. State St. #1207 Chicago, Illinois 60654 hriwsk@gmail.com 773-844-3814 Objective Seeking an internship that may lead to future collaboration with my affiliation in Japan after I finish the MDM degree in May 2011. Business Experiences Professional skills Senior Researcher, Hakuhodo Innovation Laboratory, Hakuhodo inc. 2008 - present Facilitated future planning workshop. Managed joint research projects with major companies and public organizations. Client: Kao, SONY, Mitsubishi Chemical Holdings, University of Tokyo, National Institute of Information and Communications Technology 2005 - present Brand consultant, Hakuhodo Brand Design, Hakuhodo inc. Led brand consulting project, such as brand value proposition, new brand development and new product development. Led innovation consulting project based on ethnographic research methods. Client: Honda, Kyushu Electric Power Co., Kagome 2001 - 2005 Strategic planner, Strategic Planning Division, Hakuhodo inc. Led client’s success in marketing communication and effective marketing ROI. Led strategic planning in China for Japanese company extended their business to emerging market. Client: DELL, Canon, Toyota, Mitsui, Hitachi, Kirin Strategic Planning Market segmentation, targeting, positioning Developing communication concept Marketing Research Research design both quantitative and qualitative Quantitative analysis : multiple regression, correspondence analysis, factor analysis, cluster analysis Design research Ethnographic research Depth interview moderation Brand consulting Brand strategy Brand value propositioning Design direction on brand identity Internal branding Workshop facilitation Experienced facilitator on workshop, World Cafe, Open Space Technology methods Future scenario planning Research assistant, BMFT inc. Experienced marketing research and analysis methods. Client: Major advertising agency in Japan 1996-2001 Scenario planning consulting based on method by Stanford Research Institute Education Affiliation Institute of Design, IIT, Chicago, USA Solution Business Division, Hakuhodo inc. http://www.hakuhodo.jp/ Second largest advertising agency in Japan, with 3,000 employees, 3,000 clients and annual revenue $ 7.3 billion. Solution Business Division (SBD) is a consulting team with 50 people, providing business solutions to clients. SBD has variety of professional team including brand consulting, innovation consulting, space design, and MA consulting. SBD always seek collaboration with foreign partners to provide best solutions to Japanese clients. We have worked with many foreign partners, including Envirosell, Olson Zaltman Associates, Business Future Network, IDEO, Buyology, Stockholm Design Lab and LIPPINCOTT. Master of Design Methods Expected May 2011 Graduate School of Media and Governance, Keio University, Fujisawa, Japan Master of Media and Governance March 2001 Architecture and Urban Design program (AUD) College of Liberal Arts, International Christian University, Tokyo, Japan B.A. Major Sociology March 1999
  • 46. Young Jang dnvanguard@gmail.com 312-860-9077 1720 S. Michigan Ave #1807, Chicago IL 60616 Summary Education Highly skilled professional with in-depth experience in spatial analysis and design. Versed in marketing and communication design. Institute of Design, IIT Master of Design candidate, 2012 Interested in incorporating innovative design methods in service industry to provide distinguished experience for customers. Coursework in design planning, ethnographic research, systems design,communication design Professional Experience Illinois Institute of Technology Project Architect | Chicago, IL | May 2007 to Sep 2010 Coursework in design studio, diagram studies, freehand sketching, model making Murphy/Jahn Architects • Developed design drawings and documents to have team and outside consultants understand building design concepts • Conducted technological and contextual research to understand clients’ spatial challenges and to develop design solutions • Created various marketing materials for possible business opportunities • Managed design team to maintain timeline and production quality ZED Architects Bachelor of Architecture, 2007 Distinction Doblin Fellowship 2010-present Intern Architect | Chicago, IL | May 2004 to Mar 2007 Honorable Mention in SI Design Competition 2010 • Created construction drawings and construction permit documents for residential buildings Patrick McConnell Fellowhip 2006 • Conducted research on clients’ lifestyles and spatial usages to identify design challenges and opportunities IIT University Scholarship Activities Skills Chicago, IL | Oct 2010 Architectural program analysis/Critical thinking/Problem Finding Volunteer for 7th International Conference on Design Emotion Online Fashion Community Chicago, IL | Dec 2008 to May 2010 • Co-founded E-101, an online community of consumers looking for cool, affordable fashion items and start-up designers worldwide for sharing of ideas and purchase. 2002-2007 Hand drawings -sketch/drafting Computer assisted physical model making -laser cutting/3d printing/rapid prototyping Restaurant guide Co-Author 2D/3D drafting software -Autocad/Revit/Archicad/Microstation • Chicago restaurant guidebook introducing hip places and their stories; including chef/owner interviews and photography. Graphics software -Adobe Suites-Photoshop/Illustrator/ In-design Chicago, IL | Nov 2010 to Jan 2010 Habitat for Humanity Seoul, Korea | May 2001 to Aug 2001 • Participated in design and construction process of public housing and disaster shelter as a volunteer. Military Service 3D modeling software -3d max (viz)/Rhino/Sketchup/Maya/ Lightwave Flash/Dreamweaver Seoul, Korea | Feb 1999 to Mar 2001 Interests • Served in the 8th US Army communication unit, Seoul, Korea. Responsible for translation, localization of US military personnel and public relations I'm interested in cooking and organizing a food tasting club
  • 47. Nathaniel Jiang jiang.id.iit.edu 312.513.6384 OBJECTIVE To obtain an internship position in product design and design planning PROFESSIONAL EXPERIENCE CAPABILITIES Shanghai SJS Animation Co., Ltd. Shanghai, China Assistant Producer January - July 2010 Creative Software Adobe Creative Suite. Post production of China’s first 3D animated film. managed Shanghai Expo 2010 screening in French Pavilion. maintained contact and cooperation with foreign firms in Germany, France, and the United States. Rhinocerous. obtained government authorization for release and distribution. Languages Fluency in Mandarin Chinese. acted as company representative for screening at the Linwood Theater in Hollywood, CA. oversaw final editing for content, Chinese and English subtitling, and continuity for theatrical release. Assistant to the Director June - September 2008 Creative development for television series and feature film. storyboard and television series script editing. character and environment concept generation through sketching defined by the director’s parameters. Chinese to English translations. In-Fusio Mobile Games Shanghai, China Intern June - September 2007 Interdepartmental assistance. floor layout for booth in China Joy Technology Expo. screen illustrations for mobile phone applications. EDUCATION IIT Institute of Design Chicago, IL Master of Design candidate 2010 - 2013 The Ohio State University Columbus, OH Bachelor of Arts and Humanities in English 2005 - 2009 Concept Generation Deatialed free hand sketching and idea visualization. Conversational French. INTERESTS Athletics Basketball, fitness, and outdoors enthusiast. Cultural Exploration Understanding histories and customs through firsthand experience. CURRENT PROJECTS Product Design Housewares redesign. exploring opportunities for innovation in existing products. Digital Media Visual storytelling. creating a thirty second segment showcasing a previous project.
  • 48. Reenu John johnreenu@gmail.com, 518-334-9288 STRATEGY ACADEMICS Defining business opportunity areas for a food beverage manufacturer: Design Intern, Sylver Consulting, Chicago, IL – Design Intern (Jul ‘10 - Aug ‘10) Master of Design, (Expected 2011) IIT Institute of Design, Chicago, IL Collaborated with research strategy team to analyze data and process participants’ feedback; Synthesized data and developed a framework to explain observations and insights to the client; Developed content from data to corroborate recommendations. P. G. Diploma Textile Design, (2001-2003) NIFT, Delhi, India Managing non-standard waste: Institute of Design, Chicago, IL (Fall Semester 2009) Conducted a research project to identify gaps in Chicago’s recycling services and understand disposal of non-standard waste; Research revealed an unstructured practice of disposal by residents and salvaging by vendors; Recommended solutions to create a vendor-resident interaction system which increases business potential for vendors. Evaluating cancer in India: Institute of Design, Chicago, IL (Spring Semester 2010) Developed a planning framework for a leading Cancer Research Organization to better assess cancer in India; Created visualizations and communication material to simplify and convey the research data concisely; Provided the client a framework solution and research data to pursue potential opportunities in India. Emerging role of online shopping in caring for home and family: Institute of Design, Chicago, IL (Fall Semester 2010) Analyzed online research data to understand shopping styles of mothers and their needs for home care; Used data visualization techniques to organize data and explain observations to client; Recommended solutions to enable client’s development of a web platform to make online shopping quick and simple. MANUFACTURING + RETAIL Design and development of home furnishings: Yamini Interiors, Mumbai, India (Nov ‘04 - Aug ‘06) Led design and development activities from conceptualization through final product; Coordinated and collaborated with production, vendors and merchandising to launch new products and replenish stock; Increased retail sales and business potential through design and development of best selling seasonal collections. Design and manufacturing of fabric: Bharat Silks, Bangalore, India (Apr ‘04 - Oct ‘04) Designed fabric for international clients; Coordinated manufacturing processes for production of sample orders. DESIGN FOR COMMUNITY Regional Design Centre, Bangalore, India (Feb ‘04 - March ‘04) Conducted a design and development workshop with Varshaa, a women artisan organization making paper and crochet lamp shades. Textile Craft Research Project, Paithan, India (June ‘02 - July ‘02) Led group research project involving extensive field work to document Paithani saree history, production and marketing. CARE Partnership Project, Gujarat, India (Feb ‘02) Actively participated in the rehabilitation and rebuilding of craft communities affected by the 2001 earthquake; Project was led by humanitarian organization CARE and design school NIFT. Bachelor of Fine Arts, (1998-2001) Stella Maris College, Chennai, India VOLUNTEERING Chickasaw Middle School, Memphis, TN (Apr ‘08) Conducted an art workshop for 8th graders. Childrens’ Museum, Memphis, TN (Aug ‘07 - Jun ‘08) Edited literature for educational booklets. Organized special events. Redstone Village, Huntsville, AL (Mar ‘06 - Jun’06) Organized and conducted art and craft programs and games for senior citizens. INTERESTS Painting Folk Art Running Language Culture Public Service Innovation
  • 49. GretchenKelly Education 820A Crescent Street Apartment 12, Wheaton, Illinois 60187 GretchenLeeKelly@gmail.com 630.890.8770 Institute of Design, Illinois Institute of Technology Master of Design candidate Chicago, Illinois, expected graduation May 2012 Research: Developed a toolkit of qualitative research and analysis methods that uncover user behaviors, attitudes, and motivations that lead to new design opportunities. Communication: Explored best practices for presenting research insights that create user–empathy, are quickly understood, and create long–term value within organizations. University of Washington Bachelor of Arts in Design Studies Seattle, Washington, June 2008, Dean’s List Paired research and critical writing with multi–disciplinary studio instruction. Completed an eight–month capstone project. Exposed to anthropology, landscape architecture, and Design for Environment practices. Work History Selected Experiences Oak Park Smart Energy Project Conducted ethnographic interviews, analysis and synthesis of insights, and user prototype testing to develop a device and educational program to reduce residential energy use. Design Ignites Change Mentored high–school students in a project to improve their school. Taught the design process through codesign workshops. Expected entry in the School: by Design competition in March 2011. www.DesignIgnitesChange.org Attended Design Research Conference, 2008 and 2010 Freelance Graphic Designer: Wheaton, IL, Dec. 2009-Aug. 2010 • Created publicity materials for theater productions Associate Director of Marketing: National Association of College and University Residence Halls (NACURH) Services and Recognition Office (NSRO), volunteer, Seattle, Washington, 2007-2008 Sign Shop Worker: Mount Rainier National Park, Ashford, Washington, Summer 2007 Associate Director of Merchandise: National Association of College and University Residence Halls (NACURH) Services and Recognition Office (NSRO), volunteer, Seattle, Washington, 2006-2007 • Prioritized customer service, inventory management, payment tracking, packing and mailing to meet short deadlines • Standardized order-tracking system to improve efficiency and communication • Managed over $30,000 in sales in a year for a non-profit organization, the majority within a three-month “rush” period • Recognized as most valuable staff member for dedication Student Designer: Univ. of Wash. Housing and Food Services, Seattle, Washington, Aug.-Sept. 2006 • Designed and updated in-house marketing and communication materials • Performed printing, laminating, cutting, installation, and delivery tasks Director: Students Expressing Environmental Dedication, volunteer, Seattle, Washington, 2005-2006 • Collaborated with administration to implement and promote a recycling system that doubled campus–recycling rates. Visitor Use Assistant: Mount Rainier National Park, Ashford, Washington, Summer 2005 Gift Shop Clerk: Mount Rainier Guest Services, Ashford, Washington, Summer 2004 White Sands Concessions, Alamogordo, New Mexico, 2003-2004 Software Skills Mac/PC OS, Adobe CS (InDesign, Illustrator, Photoshop), Microsoft Office (Word, Excel, Powerpoint), iMovie
  • 50. Eunkyung Kim Seeking a full-time position related to interaction and service design where I can apply user-centered methods to create meaningful user experience eunkyung.ek.kim@gmail.com http://cargocollective.com/ekkim 312-593-7570 Work Experience Steelcase Inc. Intern Jun 10 - Aug 10 Conducted research on ‘How office environment can empower collaboration’. Through analysis and synthesis from interview and observation, provided principles to develop behavioral prototype. Surveyed, Interviewed on ‘How the non-researchers participated in user-centered design projects’ and produced ‘Framework Handbook for Steelcase’ for non-researchers in Steelcase. LG Household Healthcare student PM Mar 08 - Aug 08 Responsible for fragrance and cosmetic brand renewal project ‘Scent Berry’. Initiated ethnographic research to measure design concepts and develop product portfolio. Implemented market trend analysis. Communicated with marketing department, design brand identity and package sets. Ewha Womans University Museum Designer Feb 08 - Mar 09 Education Institute of Design, Illinois Institute of Technology Master of Design candidate in Design Planning, expected spring 2011 Ewha Womans University M.F.A. in Visual Information Design, 2008 B.A. in Business Administration/Economics (Minor in Graphic Design) 2006 Skill Proficient Adobe Indesign, Illustrator, Photoshop, MS office Sketching, Rapid Prototyping Intermediate Adobe Premiere, Flash, HTML, Rhino Language English Fluent Korean Primary Chinese, Japanese_ Intermediate Planned permanent and special exhibitions with curators. Designed and refined web site, promotional mails, posters, brochures, banners, and indoor display. Developed exhibition-related education program for children and teenagers, developed prototypes, and designed materials. Merrill Lynch International Inc. Graphics Specialist Jul 07 - Feb 08 Planned permanent and special exhibitions with curators. Developed designing posters, brochures, banners, web site, promotional mails, and indoor display. Developed exhibition-related education program for children and teenagers, developed prototypes, and designed materials. Academic Projects savEr, Oakpark Community Sep 10 - Dec 10 Designed prototypes to help Oakpark Community to better use of current SmartMeter and boost Community. Conducted interview and observation, secondary research to define key user group and clarify problem. Designed early prototypes and conducted user-testing. Work at Home, SC Johnson Sep 10 - Dec 10 Interviewed, observed employees working at home, found the key concerns and problems are located on social behaviors. Suggested a service platform that provides access to a third place for supplementing social activities and managing work and life balance.
  • 51. Na Rae Kim Portfolio: www.in2interaction.com Email: narae@id.iit.edu +1-312-848-0143 OBJECTIVES EXPERIENCE Seeking a full-time or internship position in interaction design with a focus on user centered ethnographic research and strategic planning TOCA(June ~ Aug 2010) EDUCATION PROJECTS Institute of Design, IIT Homelife(Fall 2010) (Aug 2009 ~) Master of Design Focused on Design Research and Planning Korean National University of Arts, School of visual Art (Mar 2003 ~ Feb 2008) Bachelor of Fine Art Interaction Design Major University of California, Davis , Chicago IL Intern, Interaction design - Interaction flow and user interface development for video sync software, Ethnoken - Use cases, Product look and feel, User interface development for workout mobile device Korea Federation of Design Associates(April ~ June 2009) Seoul, Korea Researcher on Design Education Accreditation System - 2009, the 21st Century Design Forum Hong-ik Univ. Furniture Design(Aug ~ Dec 2008 ) Seoul, Korea Interface Designer - Project with Daewoo construction inc., (Brand Name: Prugio) - DB Manual and Design for Specialized Storage Furniture in apartments. Motorola Inc. Mobile(Jan ~ Feb 2007) Seoul, Korea Intern, UI design - Customer Experience Design, UI Department Strategic Design Research (Tutored by Patrick Whitney Kevin)_ “Eating on the go” Planning Workshop (Tutored by Vijay Kumar)_ “People around food” Block37(Fall 2010) Communication Design (Tutored by Anijo Matthew)_Sponsored by Chicago Loop Alliance - Interactive Public Voting board on State Street, Chicago Medken vol 2(Summer 2010) Medken co. (Tutored by Armin Mohle) - Digital Mammogram Diagnosis (Sep 2005 ~ July 2006) One year visiting program Design Major Future Living(Fall 2009) SKILLS LEADERSHIP SERVICE Research Teacher Assistant(Fall 2010) Quantitative Qualitative Primary Secondary Ethnographic Cultural - Observing Users Interaction Diabetes Innovation Fair(Nov 2009) Cognitive Physical Concept generation Scenarios Quick prototype Usability test Presented design innovation proposals from three ID courses: Platform Strategy, Persuasive Technology, and Wellness Experience Creative Asia Conference(Sept 2006) - English guide and translator Language System Design (Tutored by Charles Owen, John Pippino)_ Awarded in IDEA, 2009 - Housing for 2025 Design and Emotion Conference(Oct 2010) Institute of Design Chicago, IL - Student Volunteer Chicago, IL Seoul, Korea Korean (Native), English (Fluent) Software Adobe creative suit Microsoft Office programs ACTIVITIES Hobby Practical training in Evangelism and Mission(Jan 2011) Dance, Creative Writing, Charity work - Sponsored by Christ Community Church Nassau, Bahamas
  • 52. EMILIA KLIMIUK // 630.706.0992 // emila3@gmail.com Seeking an internship working in multidisciplinary teams engaging in design research and interaction design to generate meaningful, user-centered innovation. RECENT PROJECTS Design Research Prototyping: BETTRAT, Patrick Whitney Software Design: MICROSOFT IMAGINE CUP 2011, Jeremy Alexis Online Design Research Communication Design: ONLINE SHOPPING STUDY, Kim Erwin WORK EXPERIENCE LOWERCASE INC., Designer / June 2008 - July 2010 Conceptualized, designed and managed a wide variety of print and web projects Worked directly with clients ranging from individuals to large companies Developed brand strategy, messaging and information architecture Programed Flash, HTML and PHP based Web sites THE COLUMBIA CHRONICLE , Graphic Designer / August 2007 - May 2008 Collaborated with staff writers and photographers to produce edtorial features Created graphs, charts, illustrations, and layouts on a tight deadline Worked with a team of designers to maintain a high visual standard of the paper Assisted the newspaper staff with technical problems and last minute content issues COD COURIER , Graphics Editor / August 2004 - May 2005 Worked on special editions, sections and other publications related to the newspaper Maintained and updated the newspaper’s Web site Contributed written copy for select editions SKILLS COMPUTER: (Print) InDesign, Photoshop, Illustrator. (Web) Dreamweaver, Flash, HTML, CSS, Actionscript, PHP. HOBBIES / OTHER: Learning, improving fixing things. Gathering random scientific pseudoscientific knowledge. Illustration, photography, bilingualism (fluent in Polish English) EDUCATION INSTITUTE OF DESIGN, IIT Master of Design / May 2012 COLUMBIA COLLEGE CHICAGO Bachelor of Arts, Graphic Design / May 2008 RECOGNITION Graphis 100 Best Annual Reports 2011: Gold 2010: Platinum, TDC 56 winner (2010), Mohawk Show 10 Finalist (2009) Included in the 50th Communication Arts Design Annual (2009) Featured in the 07/08 Graphis New Talent Annual
  • 53. david kodinsky dkodinsky@gmail.com :: davidkodinsky.com Objective Work Experience Work in a creative and challenging environment applying skills in design strategy, planning, and user research. Experience Design Intern :: Jun 10 - Oct 10 Education Developed concepts and visualizations for an interactive event site using Pivot, Photosynth, Surface Tables and other Microsoft technologies. Institute of Design Illinois Institute of Technology MDes / MBA candidate Spring 2012 Emphasis on applying user-centered principles in design strategy and planning. Facilitated a brainstorming workshop for key stakeholders involved in the event. San Francisco State University Aug 06 – Aug 07 Multimedia Studies Extended Program Coursework in Typography, Branding, Design Theory HTML George Washington University Sep 99 – May 03 B.A., Business Administration/Marketing Minor: Psychology Projects Freelance Design Clients MG Research Consulting Human Services Coalition Beth Yeshua Congregation Stanford University Summer Program, July 07 Guest Lecturer: Branding Advertising Skills Adobe CS4, SketchUp, Rhino, Final Cut Pro, Microsoft Office, PeopleSoft HTML Russian Comprehension: Fluent Expression: Beginner/Intermediate Chicago Loop Alliance (Art Loop Open) - Chicago, IL Conducted and analyzed user research to inform a comprehensive design plan for a mixed media art competition. Program Coordinator :: Aug 08 - May 09 Village Exchange International - Ho, Ghana Oversaw multiple poverty-alleviation programs. Engaged in strategic planning and problem solving with project managers, devised long-term growth strategies, and implemented program activities accordingly. Facilitated 300% growth in microfinance loan portfolio to date. Assisted in loan disbursement and development of a 5-year business plan. Managed partnership with fair trade distributor Global Mamas (Women in Progress). Identified local and international channels of distribution. Designed website for online sales and distribution of fair trade products. Business Development Manager :: Oct 07 - Jun 08 Aidez Small Project International - Accra, Ghana Designed the Reorganization and Expansion Plan for a Global Fund-sponsored malaria control program. Awarded $1.1 million by USAID to fund said plan. Wrote and submitted Technical Workplan, Cost-Business Application, and all other proposal requirements. Selected as 1 of 8 recipients in Africa to receive the award. Developed the Operational Manual for an integrated microfinance and health scheme serving over 250 groups of borrowers. Redesigned program structures to better address client needs. Account Executive :: Mar 05 - Apr 07 Euro RSCG Worldwide - San Francisco, California Clients: Wells Fargo and Visa Collaborated with creative teams to develop brand strategies and long-term positioning for Fortune 100 financial companies. Managed project activities, including client communications, budget details, press checks, and development of business proposals. Wrote and presented creative briefs to guide internal design processes. Account Manager :: Nov 03 - Mar 05 Esquire Deposition Services - San Francisco, California Identified prospective clients and presented them with product and service solutions. Successfully secured 12 new accounts.
  • 54. Through a disciplined approach to design, I am able to find the critical stories that drive concepts, understand and communicate with diverse groups of stakeholders, and apply a robust set of tools and methods to solve an array of challenges. PAOLOKORRE Experience Research. Design. Strategy Korre@id.iit.edu 224.201.0452 /416.305.5445 653 W. Wrightwood, CHICAGO IL. 60614 RELEVANT EXPERIENCE Institute Of Design 2010 Teaching Assistant for the Systems Workshop. Primary tasks include instructing students in structured planning methods, organizing and fostering student-team relationships, providing feedback to help students progress in the project and learn the necessary skills, and planning / hosting of a research summit to assemble best-practice professionals in panel discussions to help expose students to key topics. Eurofase Group 2007-2009 Industrial Designer A principle industrial designer for three separate companies under one ownership; primarily focused on design, rendering, blue-printing and product development for lighting fixtures, home fixtures and sports equipment. Other responsibilities included trend forecasting, graphic design, display design, and advertisement design for internal projects as well as for clients such as Home Depot and Source for Sports. Notable work; the design of several lighting fixtures that are featured in lighting boutiques and the Home Depot across North America. Aya Kitchens 2006-2008 Design/Sales Primarily charged with the responsibility of design and sales of kitchens for individual/retail and high-volume/builder clients such as Country Green Homes and Mattamy Homes. Tasks included the design of kitchen layouts, price and sales negotiations, the development of Ontario College Of Art Design relationships new and existing clients, as well as the development of new sales and marketing strategies. Notable work; the design of a new green product initiative and marketing campaign. Sawa Dynamic Braces 2005-2009 Designer Successful design and development of several new pieces of rehabilitative and orthotic equipment in partnership with Dr. Tom Sawa. Notable work; designs for a new shoulder support system in the process of being patent protected. Canadian Imperial Bank Of Commerce 2004-2006 Head Teller, Branch Ambassador, Personal Banker Responsible, as the head teller, for the cash and balance the tellers, accessing the safes, problem resolutions, on top of the duties of customer service. 2002-2006 Bachelor of Design Graduate with Distinction Specialized in Industrial Design Notable Clients and Work: Trillium Hospital, Patient Network. MaRS Research, Children’s I,V. System. Drunken Monkey Racking Systems, Currently in Publishing Process for “Plywood” Book. SKILLS Planning/Design Methods Structured Planning, Platform Development, Analysis and Synthesis Frameworks, Biomimetic Design. Visualizing/Prototyping Quick Concept Visualization, Sketching, Technical Drawing, Rendering, Diagramming, Model Fabrication, Scenario Building. Business EDUCATION Conversant in Business Language. Understanding Concepts, Processes, Values and Terminology. Illinois Institute Of Technology Research 2009-2011 Masters of Design/MBA Candidate. Focus on Strategy, User Experience and Product Design. Notable Clients and Work: Ben Hilda Katz Foundation Scholar; Mt. Sinai Hospital. Future Living, Bronze Prize IDEA/IDSA Awards. Chicago Parks District and Judd Goldman Adaptive Sailing Program. Veteran’s Administration Hospital. Ethnographic Research, Data Organizing Methods and Frameworks, Storyboarding, Value Mapping, Future-Casting, Communication Presentation Design/Delivery, Telling, Project Management. Software Adobe Creative Suite, Solidworks, Story
  • 55. Shilpi Kumar Education 2011 Master of Design Methods (M.D.M.) Expected graduation Spring 2011 Institute of Design, IIT Chicago 2003 Master of Design (M.Des) Industrial Design Industrial Design Centre, IIT Bombay, India 2000 Bachelor of Architecture (B.Arch) Department of Architecture, BIT Mesra, India Experience Design Strategist April 2009-August 2010 Zonta International, Oak Brook IL Development and implementmention of design strategies to increase visibility, promote membership recruitment and retention, strengthen brand identity and improve internal/external processes and communication. Responsible for consistency, accuracy, style and quality of design elements of various collateral materials, creating a strong brand identity, and supporting efforts to raise visibility of ZI, strengthen membership growth and retention, and increase contributions to ZIF. Freelance Design Consultant May 2007-present Development of branding design for start up company SIS Information design models for research project at MSU Toy design for National Lekotek Center using recycled material Conducted toy design workshops with parents of autistic children Branding and web design for various startup companies Assistant Research Professor August 2004-May 2007 College of Architecture Art Design (CAAD) Mississippi State University (MSU) Teaching: Furniture Design, Introduction to Product Design, Professional Practice Strategies Research: Assessment of the current state and future potential of Mississippi’s furniture industry (project funded through a 45k grant by the Franklin Furniture Institute at MSU) Industrial Product Designer July 2003-June 2004 International Network of Bamboo and Rattan (INBAR) Uttaranchal livelihood development through establishment of a design center with funding from the Govt. of Uttaranchal, India and INBAR-CIBART Sustainable design workshop at Peepalkoti with Government of India bamboo products through funding from UBFDB, Uttaranchal, India, and INBAR-CIBART Product Design Assistant May 2002-July 2002 (Summer Internship) Furniture research design division, Godrej Boyce Ltd. Single drawer unit for call centers, Godrej Boyce Ltd. RD furniture division Mumbai, India skaska2002@gmail.com 662.617.1428 907 N. Hermitage Ave. Chicago, IL 60622 Objective Seeking a full time position in a design research, planning or strategy company helping clients frame problems, identify strategic opportunities, and find solutions that enhance user experiences. Projects at ID Work at Home - HomeLife Consortium project User self-documentation followed by in home interviews Organized a concept generation workshop. Proposed a platform level solution for people who work at home. Kitchen experiences - Observed young urban adults’ kitchen habits. Self-doc followed by in home observations and interviews. Analysis of the data (photos, videos and notes). Proposed concept of social kitchens. Adaptive technology for visually impaired Developed a business model for a smart phone app. Created a road map for various phases. Memorial Sloan-Kettering Cancer Center Designed a plan for a new improved patient experience at MSKCC’s Gramercy treatment facility. Toolkit Computing: Product visualization in Rhinoceros/Flamingo, digital sketching using Tablet-PC/Wacom, conceptual and looks-like prototyping using laser cutter, 3D printing and other rapid prototyping tools, Illustration and presentation using Adobe CS5 Master Collection, Alias SketchBook, Alias Studio, MS Office Methods: Research: User observation, intercept interviews, ethnographic interviewing, self-doc studies, qualitative surveys, data collection, service blue printing, understanding context using secondary research Analysis/Synthesis: Problem framing, product assessment, process frameworks, conducting ideation workshops, generative thinking, concept generation, scenario building, conceptual and developmental prototyping for design development, physical/virtual modeling for design team and client communication Strategy: Experience modelling to aid problem solving, portfolio planning, sustainable development and livelihood development for organizations, platform strategy
  • 56. Jennifer Lacki 312.498.6255 | j e n n i f e r l a c k i @ g m a i l . c o m | 605 Woodland Drive • Mahtomedi MN • 55115 OBJECTIVE A position in the health care industry conducting research and presenting findings to leadership seeking to develop new or to improve existing offerings and experiences. EXPERIENCE USER-EXPERIENCE MAYO CLINIC | 2010–2011 Freelance. Focus group primary and broad secondary research and survey data analysis creating personas around peoples’ feelings regarding health and health care. Secondary research and design creating iPad application options. SAPIENT CORPORATION | 2009 Freelance. In-home ethnographic research driving an innovation strategy for a national book publisher. THE ALLEY CHICAGO | 2006 Freelance. Conducted primary and secondary customer research, delivering a long- and short-term marketing plan and branding strategy. DESIGN AND ANALYTICS SONNENSCHEIN NATH ROSENTHAL | CHICAGO • 2008–2009 Web communications coordinator Created processes streamlining Web site content publishing processes, increasing internal client satisfaction. Consulted regarding authoring tool migration project timelines and processes. Tracked user experience using WebTrends data. Wrote content and HTML for Web site using Collage. Designed and wrote HTML emails using Tikit distribution software. JC WHITNEY | CHICAGO • 2008 Information architect, web specialist, wellness committee lead Provided design and process solutions, user personas and wireframes as quality assurance lead and assistant project manager for multivariate testing. Created site graphics, pages and HTML email campaigns. Optimized user experience using Omniture data. Led wellness committee, conducting primary and secondary research to ensure positive ROI, enrolling 60% of the company in weightloss challenge which spread to other offices. DELOITTE TOUCHE TOHMATSU | CHICAGO • 2003–2008 Information architect, interactive and print • deloitteresources.com, deloitte.com/global, member firm sites Researched and developed content-rich pages extending visitor time. Leveraged Omniture data to optimize user experience. Wrote and presented monthly training to maintain Web standards of Global and member-firm sites. Initiated design team meetings to foster sharing of design, editorial and production best practices. Wrote Style Guides and Digital Toolkit. Created graphic and email marketing templates. Art directed external agencies. Did primary and secondary research to establish location choices using local languages. Designed information graphics, retouched photography, created HTML and Flash content using Vignette, and print work for the Global and member-firm offices. Wrote Web copy. Established non-Latin fonts for the brand. ARTHUR ANDERSEN | CHICAGO • 1998–2002 Information architect, interactive • andersen.com, andersenlegal.com, member firm sites and print projects | 1999–2002 Managed 4-person design team. Established Web and print brand elements, communicated to graphics teams worldwide. Extended brand colors. Developed image template files for site graphics. Established image library. Wrote site Style Guides. Art directed external agency contributions. Designed site’s graphic and text-based navigation and double-byte pages. Information graphics • knowledgespace.com, arthurandersen.com | 1998–1999 Managed 4-person design team. Designed information graphics utilizing Edward Tufte concepts. Edited and proofread copy. FREELANCE DESIGN AND EDITORIAL DELOITTE TOUCHE TOHMATSU | CHICAGO • 2007–PRESENT JPMORGAN | CHICAGO • 2003–2004 ABBOTT LABORATORIES | CHICAGO • 1997–1998 MOTOROLA | CHICAGO • 1992–1998 K SQUARED | CHICAGO • 1993–1996 TYNAN ASSOCIATES | CHICAGO • 1989–1992 EDUCATION Institute of Design | Illinois Institute of Technology | Chicago | Master of Design Methods (MDM). Miami University | Oxford, Ohio | B.A., International Studies, Spanish minor, extensive coursework in journalism and violin. Fundación Jose Ortega y Gassett | Toledo, Spain | Spanish history, language, political geography. Led a student-contribution publication. University of Chicago | Chicago | Integrated Marketing, certificate program student Northwestern University | Chicago | Summer Institute on Negotiation Boulevard Magazine, internship | Paris, France North Shore Magazine, internship | Winnetka, Illinois
  • 57. HyunJoo Lee 555W Madison ST. Chicago 60661 312 . 401 . 3609 leehyunjoo3@gmail.com Objective Seeking a full-time position in new product development that utilizes my industrial design skills, preferably with an emphasis on design research,early stage design strategy, planning in collaboration with a multi-disciplinary team. Work Experience SKtelesys Seoul, Korea June 2010- July 2010 [www.sktelesys.com, www.sk-w.com ] 2010 Summer internship Conducted the smart phone market research, planed the design strategy and developed the prototype model of smart phone to bridge the perspective of user centered design and new business model. T1Broadtech Seoul, Korea June 2009 - Nov 2009 [Public kiosk manufacturer-www.t1bt.com] Project Manager Developed and produced kiosks with a wide touch screen, vending machine, queuing system with human-centered point of view for public places such as banks, post offices and hospitals. Private Consultant Seoul, Korea Mar 2007 - May 2009 Freelancer Led design projects, ranging from user research to prototypes, leveraging client business objectives for diverse companies. Projects and Clients 2007, April 10.2” Kitchen Appliance TV with HNS, Human Network System 2007, Jan. Vibration Earphone with N-tech 2006, Nov. Earphone with YoofKorea 2006, Aug. Air Purifier with AirBita Dadam Design Associates Seoul, Korea Apr. 2002-Mar. 2007 [www.dadam.com] Senior Industrial Designer Led development and production of digital products based on user research insights and client business objectives, including hardware design development and material choice. The scope of the projects included primary research, concept development, and creation of comprehensive brand identity. Projects and Clients Project manager 2007, Apr. Bidet with Daelim 2007, Feb. Remote control with CJ Cable Net 2007, Jan. Portable Multimedia Player=PMP with ELENTEC 2006, Sep. Ultra Mobile Personal Computer=UMPC with MDS 2006, Apr. Portable Multimedia Player=PMP with SODIFF 2006, Feb. MP3 mobile phone with WE3 Team member 2006, Dec. Battery charger system door lock with dadam 2006, Nov. Bluetooth headset with CLIPCOMM 2006, Oct. Headphone with CRECYN 2006, Mar. Fingerprint access with SUPREMA 2005, Sep. Laptop computer design with INTEL 2005, Aug. Remote control with ETRI 2002~2003 2nd,3rd,4th advanced design with dadam 2002, Oct. Camera mobile phone with PANTECH 2002, May Mobile phone with BLUE WINK Design Tangent Seoul, Korea Aug. 2001-Jan 2002 [www.designtangent.com] Interior Designer Developed and produced space design concepts for exhibitions and restaurants. Projects and Clients 2001, Nov. Japanese Restaurant with SUSHI BA 2001, Sep. 2001 World Cyber Game with WCG Education IIT lnstitute of Design Chicago, IL Master of Design Candidate, Expected Fall2011 Coursework: Design planing, Research Hongik University Korea B.A. in industrial design Mar.1997-Feb.2002 Course works: Product design, Interior design, including developing the skills, sketch, computer programs Skills Sketching Rapid prototyping Adobe Suite MS Office Pro-E IDEAS Rhino Auto CAD Hyper-shot Flamingo Activities Exhibition: 2008 - Hong-ik Univ. Industrial designers 97union 2001 - Graduation Exhibition 1999 - Small Groups Exhibition Time Space Window, Class Work 1997 - Thesis Review Class Work Exhibition Volunteered for JA Korea NGO, Junior Achievement Korea
  • 58. Sooji Lee Objective Industrial Designer To implement the design methods and knowledge obtained in the ID graduate pragram to real-world projects at a design internship. 2256 N. Cleveland Ave. #401 Chicago, IL 60614 Professional Experience 01. 2008 ~ 01. 2009 Junior Industrial Designer at Sundance Spas (Jacuzzi Brands) - Designing spa and spa parts for Sundance Spa and Jacuzzi Hot Tubs - Improving usability and discovering innovation potential through ethnographic research 08. 2006 ~ 05. 2007 Intern: Purdue University Agricultural Communication Exhibit Center - Designing and building interactive elements for educational exhibits 08. 2004 ~ 08. 2006 Freelance translator for Gaga T.I.C (based in Seoul, S.Korea) - Translating documents from Korean to English or English to Korean www.gaga21.com 765-543-9371 infinite.lee.sooji@gmail.com sooji@id.iit.edu Activities 2004~2007 IDSA (Industrial Designers Society of America) member Sponsored Design projects Present CCC: Developing design thinking tools for non-profit organizations 2007 Whirlpool: Designing kitchen appliance for different ethnic groups 2006 Delta Faucet: Designing blue-sky faucet concept 2006 Fundex Toy Company: Designing juvenile toy 48:2 Design Competition Weekend long team design competition within Purdue Industrial Design 2005 Dorel Juvenile Group: practical and blue sky concepts for car seats 2004 Fundex Toy Company: diverse concepts for juvenile toys Awards and Honors 2003 ~ 2007 2006 2003 Presidential Scholarship, Purdue University Juried Industrial Design Show @ Purdue University Liberal Arts Dean Scholar Scholarship, Purdue University Educational Background Exp. Grad 05.2012 Masters in Design, Illinois Institute of Technology Instititute of Design Chicago, IL 05. 2007 Bachelor of Fine Arts in Industrial Design, Purdue University West Lafayette, IN Technical Proficiency Proficient in Rhinoceros, Pro-Engineer, Solidworks, 3-D Studio Max, Alias Image Studio, Adobe Creative Suite, word processing Language Proficiency Fluency in English and Korean
  • 59. Eugene Limb eugene.limb@gmail.com • 312.912.2195 • www.id.iit.edu/~limb OBJECTIVE To obtain a full-time position applying user-centered design principles in a collaborative multi-disciplinary team environment. PROFESSIONAL EDUCATION Steelcase Inc - WorkSpace Futures Design Researcher • • Grand Rapids, MI May - August 2010 Planned and conducted qualitative research (i.e. user interviews and observations) examining the culture of small companies to inform product strategy. Collaborated with internal clients in the planning of qualitative research data and executed initial analysis with them. University of Chicago Cancer Research Center Information Systems Analyst/User Researcher • • Chicago, IL July 2007 - July 2010 Designed the user interfaces of clinical research tools for accurate and meaningful data collection/analysis for use by clinicians and research staff. Conducted user research via informal interviews and observations to inform decisions regarding interfaces, new tools, and product usability. Blissful Home Products Web/Media Designer • • Evanston, IL Filmed and co-edited the promotion video, including interviews and company footage, to tell the story of the founders’ vision. Applications Programmer Analyst • Ann Arbor, MI June 2003 - July 2007 Co-led the development and integration of research databases within the Health System through formal testing, coding, interface design, user training, and development planning with both the programmers and the end-users. ACADEMIC PROJECTS Persuasive Personal Planning Application Emphasis on human-centered design through user research and design planning. Coursework includes ethnography methods, analysis, structured planning, experience modeling, and interaction design. University of Michigan Ann Arbor, MI • 1998 - 2002 B.S., Computer Science INDEPENDENT PROJECTS Bass player for independent pop-rock band. Co-designed the new website for a niche cleaning product company. Focused on strengthening the brand identity and usability. • Chicago, IL • 2008-2011 Master of Design candidate Halfwaynorth March - August 2009 University of Michigan Health System IIT Institute of Design • January 2011 - present WCBN - 88.3 FM Volunteered as sound engineer for live music show at the University of Michigan radio station. Project Snowflake Produced and engineered an original album of music and poetry for a fundraiser. Coordinated a team of musicians, writers, and graphic designers from conception through distribution. Harvest Mission International Volunteered in year-round leadership and team member roles in several programs between 2000-2006, including a student outreach in Ann Arbor, MI, youth camps in various cities, and a teaching program in Kenya, Africa. Seeking to develop a solution for the challenges people face in personal task management through research, strategy, and the creation of a proof of concept using user-centered interaction design and persuasive technology. CAPABILITIES ZERO/ZERO Interactive Installation Creative Software • September - December 2010 Strategized and prototyped a physical and digital experience aimed at connecting pedestrians at the center point of Chicago’s downtown. Amazon.com and Shopping Research • September - December 2010 Analyzed a large collection of user data from an in-depth ethnographic study and created a compelling visualization of insights as recommendations. Lincoln Park Zoo Primate House • August - December 2009 Through in-depth ethnographic observation of a troop of gorillas, designed concepts that would increase their quality of life in the zoo habitat. Adobe InDesign, Adobe Photoshop, Adobe Flash, Adobe Illustrator, Digidesign ProTools, Steinberg Cubase, Apple Logic Studio, Propellerhead Reason, Final Cut Pro, Avid Programming C, C++, HTML, Javascript, Objective C (in development) Languages English, Korean (basic)
  • 60. Julia Joohyun Lyoo jooliau@gmail.com | cargocollective.com/jooliau 312.806.2159 | 617 W Arlington Pl, Chicago IL 60614 objective professional experience Seeking a full time job in interaction/service design field or design research to apply user-centered design methods and systematic approaches. Arc Worldwide/Leo Burnett, Chicago, IL Interaction Designer Intern, 2010.6-2010.8 · Developed case scenarios using mobile devices to enhance in-store experience for a retail market, and published interaction design guidelines. · Researched and analyzed various social media marketing strategies for content strategy team. Institute of Design, Illinois Institute of Technology, Chicago, IL Research Assistant, 2009.10-2010.3, 2011.2-present · Researched obesity-related behavior for Engaged project with Northwestern University, Department of Preventive Medicine, to develop a mobile application and website that help obese patients lose weight through social interactions. · Interviewed participants at homes and restaurants and developed interaction and visual design guidelines for the mobile application. · Currently conducting second round of research with working mobile application to understand users’ overall experience and how their behavior changed through persuasive interaction design. GrandFamilies, Chicago, IL Design Researcher Intern, 2009.7-2009.8 · Conducted research by interviewing board members, staffs and grandparents for a Chicago-based non-profit organization that assists grandparents raising their grandchildren. · Synthesized organization’s core competency by thorough analysis of the organization and proposed new design of several touch-points including website, donor email and donor letter that could deliver their core messages more effectively. Samsung Electronics, Seoul, Korea User Experience Designer, Assistant Manager, 2006-2008 · Published UI (User Interface) design guidelines to be implemented in mobile devices such as Messaging, Push Email, Instant Messaging, Camera, Address Book, Settings. · Managed negotiations with RD team, marketing team, and carriers to implement the newest UI in given timeline. · Published UI Guidelines after participating and negotiating in Touch UI Workshop with ATT User Experience team. · Strategized implementing ATT’s newest UI and services into Samsung devices. education Institute of Design, IIT, Chicago Master of Design Candidate 2008-2011 Worked on various design projects for actual clients including Memorial Sloan-Kettering Cancer Center, Chicago Loop Aliance, T-mobile, Galvin Electricity Initiative and Acco. Currently working on a project to come up with interactive navigation aids for visually impaired. Ewha University, Seoul, Korea Bachelor of Computer Science 2003 Member of fine art painting club skills interests Adobe Suite (Photoshop, Illustrator, InDesign, Flash, Flash Catalyst, Premiere Pro), concept/ideation sketching, prototyping, Sketchup, MS Office Suite, HTML backpack traveling, storytelling, exploring new bakeries
  • 61. Stelios Makridis 100 W. Chestnut, Apt. 702, Chicago 60610 IL. USA T: 312 933 1839 E: coolooc@mac.com Education Work Experience IIT/Institute of Design Master in Design candidate. (Awarded Fellowship) 2011 New York Institute of Photography Professional Photography 2010 University of Wales Cardiff Business School Master of Business Administration, (MBA) 1996 Athens University of Economics and Business (Awarded National Scholarship) 1989 Wheelwell, Product Design / Strategy (USA) | Aug. ’10 - Current Non-profit organization, established to advance design ideas, propose technological solutions and create products for people with physical disabilities. Skills: product design, interaction, strategic planning, ethnographic research, business modeling. Software: Adobe Suite (InDesign Photoshop, Illustrator), MsOffice, GIS Languages: Greek (native) English(excellent command) French(good command) Spanish (elementary) Exhibition ArtLoopOpen, Photography, Chicago Oct. 2010 Photography and the Social Landscape. Intl. Center of Photography, New York City Aug. 2008 Dark matter(s). Photography and Installation, Athens Jan. 2009 Work examples http://web.mac.com/coolooc (Portfolio, work examples) www.wheelwell.org (NPO, product designer) www.latitudsur.com.uy (Real Estate ) Vizag Beach Resorts Ltd., Managing Partner (Uruguay, India) | Jul. ’07 – Current Real estate development company, managing one of the biggest projects in South America, a showcase of latin architecture with recreational, residential and commercial services, for the high net-worth global market. Skills: developing commercial structures, communication design, managing diverse professional groups, starting new ventures. Second Road, Associate Consultant (Australia) | Jun. ’10 – Aug. ’10 Strategy and innovation consulting with focus in financial services, risk management, mining, construction and telecoms, in Australia and SE Asia. Skills: strategic design planning, information design, product planning. DEMCO SA, Group Director, Strategic Marketing (Greece) | June ‘05 – June ’07 Group of companies in broadcast media, telecoms, FMCG, executive aviation, online betting, real estate. Skills: media planning, strategic product planning, market negotiations, managing diverse cultures, team building dynamics, business model design. Shell Europe Oil Products, Fuels Director, South Europe (Portugal, Spain, Italy, Greece, Turkey) | Sept. ‘03 – June ’05 Product development and strategy (record volume and margin increase). Developed commercial initiatives in fuels, loyalty, pricing, and convenience retailing. Designed short/long term portfolio/pricing strategy for all countries. Member of the Global Retail Strategy Team. Skills: complex portfolio initiatives, interacting with diverse cultures, people mentoring, process optimization, stakeholder management. Shell Hellas SA, Marketing Director (Greece) | June ‘01 – Sep. ’03 Designed and implemented loyalty and fuel strategy rapidly increasing market share. Developed short/long term product and brand architecture. Designed and implemented new pricing mechanism for 1600 sites. Heavy contract negotiations with external vendors. Operational control and intensive customer interaction. Skills: product and service planning, sales management, team dynamics and coaching. Diners Club, Marketing Manager (Greece, Italy) | Jan ’00 – Jun ’01 New service/product development and portfolio planning. Designed first online card travel service. Developed direct sales channels for personal and corporate products. Extensive use of online and DBase marketing research and geographical information systems for highly targeted communication programs. Skills: statistical modeling,financial analysis, process optimization, sales management. Citibank N.A., Investments Product Manager (Belgium, Germany) | Sep ’96 - Jan’ 00 Launched “first in market” European Brokerage Service based in Germany. Designed affinity, savings and derivative-linked products. Repositioned total service offering for the segment. Extensive use of micro-marketing and Geographical Info Systems(GIS), financial modeling, communication development. Skills: financial modeling, product planning, sales, communication development. Beiersdorf S.A., Production Planning - NIVEA (Greece) | Jun. ‘92 - Jun. ’93 Production planning for leading personal care, and cosmetics products. Skills: capacity planning, procurement, quality control.
  • 62. ANTHONY B. MALLIER mallier@id.iit.edu 312.616.4894 OBJECTIVE: Seeking an opportunity to collaborate with multi-disciplinary teams, exploring and identifying new connections between products,services and systems with human behavior and emotions. I bring value to projects through prototyping as a tool to think, brainstorm and communicate ideas. EDUCATION: IIT Institute of Design MDes. Candidate - 2012 WORK: Chicago Idiom Design and Consulting Ltd. Experience Designer, Nov 2009 - Jun 2010 India Current Projects: Core team member charged with developing retail spaces for Wills Lifestyle, Home Town, TVS Motors and TI Cycles. Hearing Diagnostic Tool for Infants and Newborns in Developing Countries, 2010 KSADPS Developing an affordable consumer medical device that can provide fast and simple hearing loss diagnosis. Interactive Media in Retail, 2010 Leveraging smartphones, large public displays and social media to enhance the shopping experience in retail stores CEPT University India Bachelor of Interior Architecture - 2010 Projects: Research Thesis: High-Tech Regionalism, 2009 Defined a design methodology that reconciles the influences of modernization and aspects of the local cultural heritage. Tata Motors Museum, 2006 Proposed a museum conveying the corporate ethos of Tata Motors. Praised by Senior Tata Group Executives for its conceptual clarity and scale of execution India Interior Architect, Jun 2008 - Dec 2008 Worked with ateam of designers to develop a concept interior of a 40-story office tower situated in Dubai. The various amenities include: offices, conference center, restaurants, gym, bar and a spa. Kakani Associates Intern-Interior Architect, Jun 2006 - Dec 2006 India Conceptualized, detailed and supervised the execution of two Axis Bank branches in Ahmedabad, India. HONORS: JN Tata Scholar, 2010 Tea-off, International Design Competition - Honoree, 2009 eLota - http://www.whatsbubbling.net/index.asp?pageID=8 view=honoreesaid=15 Swarovski Crystal Vision - 2nd Prize, 2008 INTERNATIONAL DESIGN COMPETITIONS: Sparkle - http://www.designboom.com/contest/winner. php?contest_pk=22 Indian Rupee Symbol, Indian Finance Ministry Pidlite Award, 2007 Graphic Design Competition, 2010 Best Design for Environmental Protection Red Dot Award Smt. Kamlaben Gambhirchand Shah Award, 2006 iTime - A time organizing app, 2008 Tata Motors Museum, CEPT University Muji Award 02 Best Student Award - 2004, 2005, 2006 Developed a dynamic analogue pocket organizer, 2007 CEPT University
  • 63. Miguel Martinez 1360 N. Lake Shore Dr., Apt. 1707N, Chicago IL, 60610 :: martinez@id.iit.edu :: portfolio: www.manschutt.com Objective Looking for a full-time position related to design planning and strategy to leverage my multi-disciplined background and skill set. Professional experience Design consultant / Production manager Graphic Planet – Monterrey NL, Mexico, 2008-2009 Responsible for creative direction, project workflow management and print/media production at a creative services and design firm. Supervised and assisted creative teams in planning, concept development, design, and production for a number of projects involving brand development, advertising, copywriting and communication design. Designer / Assistant brand manager Empresas KEY – Monterrey NL, Mexico, 2007-2008 Responsible for communication design, print collaterals, service and product branding, photography, copywriting, and print production for Empresas KEY and its three industrial supply and B2B service companies. Assisted in the development of a re-branding initiative, and collaborated in the conceptualization and re-design of brand identity for two of the companies, along with the development of communication and promotion strategies, their design and implementation. Freelance Designer / Photographer / Art Director 2005-Present Worked on numerous commercial and independent projects individually and collaboratively. Prominent works include the design of the monthly Velocidad Crítica zine issues 92-99 (20062007) and the UDEM’s U.DESIGN. symposium and its inaugural event, Multidisciplinary, identity and materials design (2007). Education Master of Design / MBA Stuart merit scholarship IIT Institute of Design + Stuart School of Business, Expected May 2011; Chicago IL, U.S. BA Communication Design Cum laude and thesis excellence Universidad de Monterrey (UDEM), Dec. 2008; Monterrey NL, Mexico Skills Interests •  Proficient in design strategy and planning methodologies, analysis, problem framing, concept development, and evaluation. •  Proficient with Adobe software, particularly Photoshop, Illustrator, InDesign, Flash, Premiere, and AfterEffects; knowledgeable in prepress and print management. •  Proficient in photography, studio lighting, production, and digital postproduction. •  Knowledgeable in object-oriented software interactions and processes. •  Knowledgeable in film, video, and audio production, editing, techniques, and postproduction. •  Experienced on Windows and Mac platforms. Other interests creative writing, game mechanics and design, cooking Languages Fluent in english and spanish
  • 64. Education: Institute of Design at Illinois Institute of Technology Chicago, IL Master’s of Human-Centered Design Design Research, Strategy, and Planning Interaction and Experience, Assistive Technology, Systems, Sustainability Chicago School of Massage Therapy Chicago, IL Clinical Massage Therapy Certification 2003 Thomas McCue e: thomas.mccue@gmail.com tel: (US) 847 219 2782 www.tommyshinesl.com About: I’m a creative thinker and a problem solver. I’m passionately curious about the way we interact with media, each other, and the world around us, and asking the question “how can this be better?” From simple tasks to immersive experiences, I set out to create meaning for the user through resonant experiences. It is from this point that the strategic story unfolds, and solid strategic footing underlies the creation of great experiences. • Design Research • Experience Design • Brand Experiences • Cross-Platform+Systemic Thinking • Interactive Environments • Universal+Accessible Design • Design for the Vision Impaired Skills Discovery and Analysis Sketching Precedent research User Observation Industry analysis System analysis Product/Platform Auburn University Auburn, AL Bachelor’s of Fine Arts, 1994 painting, printmaking, art history Employment History: CEDIM School of Design Monterrey, Mexico Visiting Professor, Design Research/Interaction Design Winter Session 2011 Taught design research and interaction design methods and principles to undergraduate design and visual arts students. Talk3 Northbrook, IL User Experience Consultant, Fall 2010 Mobile UX design for consumer focused tech startup. Provdied strategic vision for cross platform product development. Motorola, Inc. Consumer eXperience Design Group Chicago, IL User Experience Design Intern, summer 2009 Mobile UX for transition of client brand to smartphone platform, with corresponding strategic function, brand, and UI. Clinical Massage Therapist Chicago, IL Self Employed 2003-2009 Clinical massage therapy work for pain relief, sport, pre-natal, and stress relief. OgilvyOne Chicago, IL Senior Art Director, 2000-2001 Conceived/Designed cross platform brand experiences. Senior role required creative leadership, client communication, and production oversight Freelance IxD Consultant San Francisco, CA 1999-2000 UX, IA, and UI Design for site development and online marketing for variety of clients Modem Media Chicago, IL Senior Art Director, 1996-1999 Conceived and designed online ad campaigns and brand experience websites. Synthesis and Concepts: Principles and Insights Wireframes Information Architecture Personas and Scenarios Storyboarding Rapid Prototyping Platform/Product planning Realization and Communication UX documentation Creative management. Conducting Workshops Writing for Design Usability Testing
  • 65. 1929 W. Warner Ave Chicago, IL 60613 773.857.5077 (h) hans@id.iit.edu Hans Mickelson Work Experience Trainer | Institute of Design at IIT | Chicago, IL | 2010 - present • Co-authored curriculum and taught basic Adobe skills ‘boot camp’ for incoming students. for Foundation Communications course, Fall 2010. • Teaching Assistant Director of Special Projects | Tekgraf, Inc. | Greenville, SC | 1999 - 2008 • Responsible for internal and external training and seminar programs, including content and curriculum creation, script writing, management, implementation and presentation. Taught hands-on and lecture style to individuals, small groups and large groups up to 200. Managed training for Hewlett-Packard Designjet mild solvent wide format printers. • Worked as a part of the creative team on ad concepts for ads, seminars and promotions. Provided work estimates and oversight of quality control for services group. Managed trade show team for outside clients, including Hewlett-Packard and Epson, with responsibilities including equipment set up and teardown, providing technical sales representation during the trade show and any necessary break-fix. Acted as in-house photographer for advertisements and marketing materials. • Evaluated new products, provided competitive market analysis and technical guidance for Marketing team in the distribution group. Set up multi-vendor technical support team. Provided technical representation for the company in legal mediation. Provided technical requirements for demo center and printer rooms in new corporate headquarters. Creator and Co-owner | Sip Tea and Coffee | Greenville, SC | 2005 - 2006 • Created corporate identity, branding, and logos. Created all advertisements, in-store signage and menu boards. Designed signage. Designed interior, layout of all equipment and furniture. • Evaluated, selected and sourced equipment. • Trained all employees on point of sale system and use of all equipment. Creative, Retoucher, First Assistant | Fashionable Photography | Greenville, SC | 2002 - 2008 • Created corporate identity, branding and logos. correction and preparation for output of all final images. • Assisted on set with lighting and equipment • Retouching, color Production Manager, Digital Department | Gamma Photo Labs | Chicago, IL | 1998 - 1999 • Strategized with clients on best ways to achieve goals for quality and price. Determined costs. Managed projects for clients including Kraft, Loreal Paris, St. Ives and Harpo Productions. • Managed sixteen person staff. Oversaw all high end scanning, prep work, devices and output. Responsible for all quality control and process issues. Performed high end troubleshooting that employees could not do. • Evaluated new products and technology. Sourced and selected equipment, working with lab manager to make final equipment decisions. Production Manager, Color Department | FX Reprographics | Vernon Hills, IL | 1995 - 1998 • Provided clients with large format color printing and three-color digital photographic output as well as highspeed connected color copy output, file conversions, scanning, and file archiving. • Responsible for all quality control. • Researched new technologies and made purchasing decisions. Skills Expert at making technical concepts available and understandable to non-technical people Adobe Creative Suite applications including Photoshop, Illustrator, InDesign, Acrobat Pro, Flash Curriculum and script writing Studio lighting and photography Understanding of printing market, especially wide format markets, including aqueous and solvent based wide format printers Understanding of print technology, including Raster Image Processor print controllers, color management including ICC Profiling, prepress systems, offset press technology and Hewlett-Packard Indigo digital presses Microsoft Office (Mac and Windows) and Visio (Windows) Honors Academic: Outstanding Senior Award in Photography, 1992 Professional: Tekgraf Presidents Club, 2000 through 2007 Tekgraf Leadership Award, 2005 Featured in Greenville Link “Young Entrepreneurs to Watch” 2006 - Sip Tea and Coffee Education Institute of Design, Illinois Institute of Technology | Chicago, Illinois Master of Design Candidate focusing on human centered design, December 2011 Coursework in the following: • Design specific analytical tools • Product design, rapid prototyping, physical human factors • Communication design, branding • Interaction design methods, Flash animation • Ethnographic research, photography Columbia College | Chicago, Illinois • Courses in digital layout, illustration, and image manipulation (primarily Adobe products) Purdue University | West Lafayette, Indiana • Bachelor of Arts in Photography, 1992 year in Plymouth, England • Study Abroad References and work samples available by request
  • 66. Scott Mioduszewski Objective To obtain an interaction design position with a focus on research and strategy. Experience Project Consultant, Doblin, a member of Monitor Group scottmioduszewski@gmail.com (812) 319-1031 1903 W. Ainslie St. #1 Chicago, IL 60640 Chicago, IL August to December 2010 Conducted primary and secondary research of consumer-driven innovation for a customer loyalty project. Research and analysis led to concepts to improve customer experience in loyalty program. Trend Research Consultant Business Development Intern, PSFK New York, NY July to August 2010 Conducted secondary research of industry-driven and technological innovation. Provided clients with market implications and strategies of how to utilize emerging trends. Contributed writing to company website which received 30,000-40,000 daily views. Researcher, Institute of Design, Illinois Institute of Technology Chicago, IL May to August 2009 Brought clarity and framing to a problem, and identified opportunity areas for Chicago urban timber in conjunction with the Knapp Entrepreneurial Center. This was done through: • Secondary research of urban forest management, lumber utilization practices, and carbon emission standards • Stakeholder interviews with Chicago Bureau of Forestry, arborists, wood reclaimers, custom woodworkers and sustainability experts Research Assistant, DMD Insights Chicago, IL June to August 2008 Assisted in mapping the current landscape and future opportunities for better patient experience in radiation oncology. Responsibilities included: • Secondary research used to create a competitive landscape analysis Education Master of Design Institute of Design, Illinois Institute of Technology Chicago, IL 2010 Communication Design; Design Research; Design Planning Courses in user research, human factors, design methods, and strategic planning. Projects include Chicago Recycling Increasing recycling rates by understanding motives and barriers to recycling. Design Policy Analysis of policy design and the role design methods could play in future policy creation. Bachelor of Science Murray State University Murray, KY 2000 Radio-Television; Minor in Studio Art Video Editor, Bradley David Productions, Inc. Evansville, IN December 2002 to August 2007 Created rich viewing experiences for three nationally-broadcast shows (My Classic Car, Corbin’s Ride On, and Texas Hardtails) by synthesizing raw video into concise, entertaining programs that reached 250,000 to 500,000 viewers weekly. Contributed to all aspects of show production including story concepts, project workflow, graphic and animation storyboards, and post production. Production Assistant, WEHT ABC 25 Henderson, KY February 2001 to March 2004 Production and pre-production work for live newscasts; producing graphic designs and 2-D animations for use on air. Volunteer Activities Past president and vice president of the Evansville Jaycees, the local chapter of the US Junior Chamber.
  • 67. T. Annie Nguyen 1711 S. Halsted St., Unit RH, Chicago, IL 60608 414.416.9816 • nguyen @ i d.iit.edu nguyen-design.com Experience Education Design Research Intern • Chicago Dept. of Cultural Affairs, May-Aug. 2010 IIT Institute of Design Master of Design Candidate, Expected May 2012 • Worked on a research project to better understand the needs and challenges of itinerant performing arts groups. • Through field research, analysis and synthesis, provided stakeholders and potential partners ways to improve itinerant arts organizations audience experiences and understanding. Coursework in user-centered design: planning, strategy, eperience, interaction and research. School of the Art Institute of Chicago Continuing Education, Oct. 2008-May 2009 Gallery Assistant • Extension Gallery for Architecture, July 2008-May 2009 Courses in innovation and digital design. • Assisted in gallery installation and deconstruction process. Staffed gallery during hours of operation. Archeworks School of Design Post Graduate Certificate, May 2008 • Researched and developed fundraising and mailing database of Chicago galleries, architecture firms and organizations. Creative Consultant Recruiter • The Smart Dept., Dec. 2006-May 2008 Collaborated in a multidisciplinary team to create innovative design solutions in a holistic approach. • Recruited and interviewed job seekers for design job placement. Marquette University BA in Communication Studies, May 2005 • Solicited and developed relationships with job seekers and clients. Dean’s List 2005, Phi Eta Honors Society, 2005 • Managed weekly activity reports, payroll and database files. Handled account responsibilities and negotiated rates within budgets. Development Associate • IIT Institute of Design, Jan.-Dec. 2006 • Supported director of development through fundraising projects including grant proposal research. • Managed donor stewardship, tracked donor gifts, thank-you letters, and updated alumni and donor files. • Coordinated board meetings and other vendors to meet budget and program goals. Posted job opportunities and assisted the director. Selected Projects Food Systems Workshop • IIT Institute of Design, Fall 2010 Milwaukee Institute of Art Design Studio Art Emphasis, Aug. 2001-Dec. 2002 Dean’s List 2002 Awards IDEO Climate Change Video Finalist and Honorable Mention Award, 2010 Leadership Activities ID Student Activities Board Chair, 2011 • oversee all student groups, budgets and act as liaison with administration and faculty Used structured planning methods and system design to develop concepts based on extensive research in issues surrounding food access, availability and nutrition. Acted as team leader for final presentation. ID WelcomeID Chair, 2010 • organized orientation events for new students Oak Park Smart Meter Research • IIT Institute of Design, Fall 2010 ID InsideID Chair, 2010 • organized lecture series, started paper recycling Through ethnographic research and methods, Oak Park residents were interviewed to learn about their energy consumption, knowledge and behaviors. Prototypes and usability testing were developed to benefit both residents and stakeholders in creating a goal-setting device for their home. Design Research Conference Volunteer, 2010 Archeworks Alumni Volunteer, 2009 Best Buddies Volunteer, 2001-2011 Aphasia Health Awareness • Archeworks School of Design, 2007-2008 Skills Worked closely with the Rehabilitation Institute of Chicago to understand stroke patient needs. Through teamwork, local partnerships, user observations, research, and public critiques, alternative solutions were created to improve quality of life for those who suffered with aphasia, an inability to communicate due to a stroke. Software • Adobe InDesign, Photoshop, Illustrator, Flash; Google Sketch-Up; Microsoft Office; Concept sketching, Prototyping, Keyshot Rendering Language • Fluent English, Conversational Vietnamese
  • 68. DONGWOO OH 55 W. Chestnut St, Apt 2902., Chicago, IL 60610 Mobile phone: (312) 590-1931 E-mail: dongwoo@id.iit.edu; dongwoo.oh@gmail.com OBJECTIVE Seeking a full-time job in the innovative service or product industry. PROFESSIONAL EXPERIENCE Individual Researcher, Do Be Inc., Seoul, Korea • Engaged as a design researcher in all phases of the Project: Development of a new telematics system using Gestural UI technology for HYUNDAI MOTORS. • Conducted a research plan and developed secondary research for each phase. Researcher, IIT Institute of Design, Chicago, USA • Sponsored by TOYOTA Motor Corporation. • Developed a Healthcare Robotic System and Business Model. • Developed New Car Interior (Interface) Design for the Next Generation. • Conducted User Research on driving experience for U.S. market: 3 states (NY, IL, and CA) • Conducted secondary research for U.S. healthcare market. Jun.2010 - present Jan.2008 - Dec.2008 Founder and Principal, MORPICS Inc., Seoul, Korea Oct.2001 - Feb.2006 • As the principal, managed to grow the design consulting firm from a staff of 4 to 25 employees. • Served as project manager for detail phases, providing coordination between designers, engineers, and marketers. • Worked on developing unique ICT systems by adopting cutting-edge technologies. • Clients: Samsung Electronics, LG Electronics, Hyundai Motors, Motorola USA Korea, and SK Telecom. Branch Manager, YAGE Japan Inc., Tokyo, Japan Oct.2000 - Sep.2001 • Established a branch in Tokyo, Japan and managed relationships between Japanese clients and Korean work groups. • Created GUI for CD-ROMs and Websites including multimedia content for online/offline media such as: flash ads for Dentsu advertising group, e-cards for Yahoo Japan and web design for gamepot.co.jp. Co-founder and Executive Creative Director, YAGE Inc., Seoul, Korea Oct.1999 - Sep.2000 • Worked in the entertainment venture industry using IT technologies. • Created GUIs for CD-ROMs and Web sites including multimedia content, online advertising, music videos, and commercials. SELECTED PROJECTS • UI/GUI, Mobile Phone [BG200 embedded Flash engine], Bellwave Inc. • UI/GUI, Car Telematics System [BH], HyunDai Motors Co., Ltd. • UI/GUI, IPTV embedded Flash engine, [Pong-Dang], LG Electronics Inc. • UI/GUI, Social Network Service System for Wi-Fi service, WIBRO, [KT WIBRO], KTH Co., Ltd. • UI/GUI, Personal Media System for Satellite DMB service, [PMSB], SK tu Media Corp. • UI/GUI, IPTV embedded Flash engine, [HMB], Samsung Electronics Inc. • GUI, Mobile Phone [World Phone], Motorola Korea and USA TEACHING EXPERIENCES Adjunct faculty [Design Implementation], School of Design, Kyung-Hee University, Su-won, Korea Adjunct faculty [Design thinking Creativity], School of Design, Kyung-Hee University, Su-won, Korea Adjunct faculty [Web Design], Department of advertising design, Dong-Seoul University, Seoul, Korea Adjunct faculty [2D-Expression Techniques], School of Art Design, Kunkuk University, Choongju, Korea Adjunct faculty [Game Interface Design], School of Mass Communication, Sogang University, Seoul, Korea EDUCATION Ph.D. Candidate in Design, Illinois Institute of Technology Institute of Design, Chicago, IL, USA MFA., Visual Communication Design, Hong-Ik University, Seoul, Korea (Thesis: A study on interactive advertising in digital broadcasting: Focusing on applications of the IMC model.) Oct.2005 - Feb.2006 Feb.2005 - Oct.2005 Apr.2004 - Aug.2005 Sep.2004 - Dec.2004 Dec.2003 - May.2004 Aug.2003 - Dec.2003 May.2003 - Aug.2003 Spring 2007 .2004 .2003 .Spring 2003 .Spring 2002 2007 - Present 2001 BFA., Visual Communication Design, Hong-Ik University, Seoul, Korea SKILLS Qualitative user research and human-centered design method / Adobe Creative Suite, Microsoft Office, Avid Express / Basic programming skills in JAVA and Flash script LANGUAGE Korean (Native), English (fluent) 1998
  • 69. HOMER ENCARNACIÓN ONG Seeking a full-time position to integrate user-centered design into the strategic development of new products, services, and experiences. 400 N LaSalle St, #1006, Chicago, IL 60654 609.468.2006 • ong@id.iit.edu EXPERIENCE EDUCATION Design Intern, SC Johnson, Racine, WI, summer 2010 Acted as internal research lead; created research strategy and plan for internal data mining; constructed models and frameworks for re-mining of existing research; developed and ran workshops for the team to synthesize research; aided in the evaluation and selection of external design firms; acted as design manager for external design firm Institute of Design, 2008 - 2011 Illinois Institute of Technology Master of Design Candidate Jay Doblin Memorial Fellowship Research Planner, Chicago Learning Network, Chicago, IL, summer 2009 Led research efforts sponsored by the MacArthur Foundation that explored the intersection of informal learning, digital media, and design; conducted interviews with community leaders, performed secondary research, and surveyed technical infrastructures to create a roadmap for the network; formulated opportunity areas for future research and work Strategic Planner, GRANDFamilies, Chicago, IL, summer 2009 Conducted interviews with the non-profit organization’s board members, staff, and constituents; synthesized secondary research and primary research data; created a strategic plan for brand identity and a plan for future fundraising Senior Consultant, Appian Corporation, Vienna, VA, 2004 - 2008 • User Interfaces Lead: led the branding effort for Defense Knowledge Online, the Department of Defense’s enterprise portal and the world’s largest intranet; created standards and guides for future user interface development; conducted user experience research • Project Development Lead: assessed the state of Defense Knowledge Online SIPRNET and architected custom solutions for migrations and integrations; planned future development • Technical Lead: managed professional development of team members; oversaw project progress and product development; allocated team resources for new contracts; and architected enterprise-wide applications • Quality Assurance Lead: formulated and standardized quality assurance practices; managed user acceptance testing; oversaw code and functional test reviews; managed quality assurance team • Nexus Award: for facilitating interdepartmental collaboration across the company ACTIVITIES Institute of Design Student Activities Board, 2009 - 2010 • Chair, 2010: oversaw all student groups, managed budgets, and acted as a liaison to the school’s administration and faculty • SocialID Chair, 2009: co-chaired the End of Year Show, planned and organized programs to promote community building • WelcomeID Chair, 2009: developed mentor program for new students, arranged orientation events, e.g. faculty talks and student panels Research Sustained by Design: Sustainability methods and tools for designers Princeton University, 2000 - 2004 BSE Electrical Engineering Sigma Xi Honors Research Algorithms for determining the flippability of pixels for data hiding in binary images, Refining modules used in registering images related by affine transformations, Digital approximations for implementing the Hilbert-Huang Transform SKILLS Design: Photoshop, Illustrator, InDesign, Flash, SketchUp, MS PowerPoint, Keynote Technical: JAVA, JavaScript, HTML, CSS, XML, JSP/Struts, k, ksql, kdb, ActionScript 2.0/3.0 Languages: Familiar with Mandarin Chinese, Spanish, Tagalog (Filipino) EXTRAS Security: US Government Secret Clearance Interests: Cooking, playing piano, hiking, tennis
  • 70. Ksenia Pachikov pachikov@id.iit.edu 1.646.321.3003 http://id.iit.edu/~pachikov Objective Work A full-time position conducting user-centered design research and engaging stakeholders in the findings. IIT Institute of Design, Chicago Researcher, June 2010 – Present Researcher on projects under direction of the Dean of Institute of Design. • How Badges Work: study on the social application of badges sponsored by the largest badge manufacturer in America. Defined research plan; conducted in-home interviews; developed experience models; created posters, booklets and videos; presented to client in a two day ideation workshop. • BettrAt: platform for interest-based learning funded by MacArthur and Gates Foundations. Wrote report on the project to the MacArthur Foundation; currently conducting behavioral prototyping on a component in preparation for launch in public schools across the US. GlobalLab, Boston (remote work) Summer Researcher, June – August 2010 Defining the next generation of an online science education tool: Conducted competitor analysis and user interviews; worked with client to reframe innovation intent; developed concepts for multiple user groups. Skills Design research methods User-observation, digital diaries, ethnographic interviews, cultural probes, behavioral prototypes Distant Village Packaging, Chicago Planning Intern, September - November 2009 Sustainable Certification Strategy: Researched certification models; developed high-level road-map to measure, improve and communicate the sustainability of company products. Technical capabilities InDesign, Illustrator, Photoshop, Final Cut Pro, html/css E-flux, New York Project Administrator, 2004-2008 Worked with museum directors, curators and artists across the globe to coordinate loan of artworks; managed travel and growth of collection; and installed exhibitions. Prepared content for publications and wrote descriptions of works for publication in exhibition catalog. CLASS Projects Education Sustained by Design Tools for design planners to integrate sustainability into their practice. sustainedbydesign.org Institute of Design, Illinois Institute of Technology Master of Design candidate, May 2011 Coursework in ethnographic research, analysis methods, prototyping and communication design. Wilton Industries Fellowship, Jay Doblin Memorial Fellowship User-Research in the Digital Age Guidebook on the use of web-based research methods. New York University, College of Arts and Science B.A. Magna Cum Laude, 2006 Art History major; Chemistry and Studio Arts Minors Faculty Choice Founders Awards, 2006 New York University, School of Continuing and Professional Studies Intensive Certificate in Arts Administration, 2004 Coursework in non-profit incorporation, management fundraising.
  • 71. Amy Palit 606 W. Surf #2, Chicago IL, 60657 312 380 5964 amypalit@gmail.com amypalit.com Objective Education Experience IIT Institute of Design Master of Design, Design Planning 2009 Independent Design Consultant Freelance Designer, 10/09 - Present Coursework emphasizing user-centered design, strategy, and qualitative research. Work with clients to develop and execute research plans to understand customer motivations and make recommendations for product and service strategy. To obtain a position in user-centered design` defining customer needs and creating product and service strategies Chicago, IL Coursework in science, urban planning, policy, and sustainable business strategy • Thinkmore Incorporated: Led research plan and direction for an emerging program to bring a newly developed technology to market in a developing region. Conducted competitive analysis and visualized business model for new offering. • Radius Product Development: Designed and executed usability testing for a new aerosol product. Led research and exploration of a product category for a baby products company. Created research plans, led primary research through interviews in homes and stores, analyzed data and communicated insights and recommendations to client teams for a new product design and strategy. • The Johns Hopkins University MS, Environmental Science and Policy Conifer Research: Conducted user research and analysis for a consumer chemical manufacturer. Documented and publicized findings. Developed models around user insights. Recommended opportunity areas to help client better understand consumers. The University of Texas BS, Chemical Engineering Skills Software- Indesign, Illustrator, Photoshop, Final Cut, Word, Excel, Powerpoint, Visio, Flash, Actionscript, Axure Prototyping- sketching, wireframing, storyboarding, user interface design Research- Qualitative quantitative research, survey design, user observation and interviewing, task analysis, mental models, usability testing Motorola Experience Planner, 5/09 - 8/09 Chicago, IL Created mobile digital offerings for environmentally-aware mobile phone users. Conducted qualitative and secondary research study to identify opportunities. Developed personas and visualized product, interface, and business concepts for new mobile platform through wireframes, site flows, and storyboards. Validated concepts through interviews and usertesting and presented recommendations to Motorola executives. Institute of Design Teaching Assistant, 8/08 - 5/09 Chicago, IL Teaching assistant for graduate classes: Observing Users, Social Human Factors, and Cultural Human Factors. Facilitated breakout discussions in classes of 70 students. Provided feedback and guidance to students on technique and projects. Mayo Clinic Center for Innovation Design / Research Intern, 6/08 - 8/08 Interests Reading, photography, travel, food, health, technology, sustainability, NPR, social trends Rochester, MN Researched user experience of Mayo Clinic patients to identify opportunity areas. Conducted user research with patients, employees, and service providers. Created a framework to understand the patient experience. Brainstormed, synthesized early phase concepts and presented to multiple departments throughout clinic. This work led to the formation of a major platform within the organization, Destination Mayo Clinic, which focuses on service design for visitors to the clinic. SAIC Chemical Engineer, 2/03 - 8/06 Washington, DC / Baltimore, MD Consultant to the US Army’s mission to destroy America’s stockpile of chemical weapons in a safe, environmentally friendly manner. Collaborated with army officials to develop strategy for meeting goals and deadlines. Wrote destruction plans and permit applications. Conducted on-site environmental audits at army bases for hazardous waste disposal and environmental management. Managed database for monitoring and quality assurance.
  • 72. Catherine Pansard 1499 N Clybourn, # A, Chicago, Il 60610 Objective Professional experience | cpansard@gmail.com | 312-504-5348 MSc in Management with eight years marketing experience, seeking summer 2011 internship to apply design methods learnt at ID. Root learning, Inc. - Ethnographic research mission for Taco Bell Starting Jan. 2011 | Chicago Root Learning is a strategy consulting firm. • Ethnographic research and analysis for Taco Bell drive-thru services to improve their speed and accuracy. Education IIT Institute of Design - Research and prototyping mission on decision-making Starting Jan. 2011 | Chicago • Selected to a small dedicated research team to explore and prototype tools and techniques to improve the decision-making process in business settings. Master in Management EM Lyon business school, France, 1999 Ranked 5th of all European Masters in Management by the Financial Times in 2010 Singles Travel International, Inc. - Marketing Manager Feb. 2009 - July 2010 | Chicago STI is a tour operator catering to the singles market. • Implemented STI’s first client database and integrated it into a CRM solution dedicated to the travel industry. • Led an in-depth client survey to define demographics, motivations, purchase patterns, and loyalty. Academic projects Compliance Team, Inc. - Sales Representative Jan. 2008 - Jan. 2009 | Chicago Compliance Team provides technical consulting services to the pharmaceutical, biotechnology, and medical device industries. • Prospected through cold calls, managed accounts for clients with staffing needs. Master of Design Methods IIT Institute of Design Expected Dec. 2011 Activity-focused research on “eating drinking on the go” IIT Institute of Design Sept. - Dec. 2010 • Conducted in-depth ethnographic research and analysis. • Presented to executive consortia “Homelife” at request of Dean. Research on “finding new ways for men to connect emotionally” IIT Institute of Design Sept. - Dec. 2010 • Conducted ethnographic interviews, identified insights and developed lowfidelity prototypes. Languages French (native), English and Spanish (fluent) Groupe UFG - Product Development Manager Oct. 2002 - Nov. 2005 | Paris, France Groupe UFG creates, manages and distributes long-term investment products. • Developed several funds: worked on marketing, legal, fiscal, and financial aspects and designed the new processes necessary for these products. • Defined and managed launch schedules, mobilized internal resources (IT, sales, legal, financial, and operational marketing) and external resources (legal counsel, IT, partner banks, and partner life insurance companies). Groupe UFG - Web-marketing Manager Oct. 2001 - Oct. 2002 | Paris, France • Identified company needs, drafted the scope and parameters for internal and external IT solutions, and managed the IT development process. • Created the first intranet of the company and adapted UFG websites to incorporate the new mechanism of the French REITs market (real-time display of the share prices online). Angie Interactive - Project Manager Jan. 2000 - Sept. 2001 | Paris, France Angie Interactive is a multi-media publishing company. • Directed the development team for client websites including Schneider Electric, Novartis and BNP Paribas. • Coordinated strategic recommendations, controlled budgets and delays. L’Oreal - Assistant Brand Manager Intern Jul. - Dec. 1999 | Paris, France • Developed the promotional plan of mass distribution perfumes for 2000, including budgets, resources and launch schedules. Unilever - Assistant Brand Manager Intern Jan. 2000 - Jul. 1999 | Paris, France • Led concept research and cost analysis for a new range of odor-counteractant cleaning products.
  • 73. Jaesung Park 312.972.9329 jspark813@gmail.com cargocollective.com/jaesungpark Seeking a full time position in interaction design focused on creating compelling user experiences. Education Work Experience Institute of Design Illinois Institute of Technology Chicago, IL, USA Master of Design in Interaction design Candidate for graduation in 2011 SK Telecom l Seoul, South Korea l Feb. 2009 - Apr. 2009 Freelance User Interface Designer Conducted a heuristic evaluation and designed user interface for Brandnet (intranet for brand management) of SK Telecom. Relevant Coursework: Interactive Media, Communication Design Design Analysis, Design Synthesis Design Planning, Observing Users Immersive Media, Usability Methods Seoul National University Seoul, South Korea l Feb. 2005 B.F.A. in Visual Communication Design Skills ··     Highly experienced in user interface design ··     Rapid visualization and prototyping ··     Qualitative user research and evaluation techniques ··     Adobe InDesign, Photoshop, Illustrator and Dreamweaver ··     Powerpoint, Visio MS BeyondN l Seoul, South Korea l Feb. 2008 - Nov. 2008 - Design agency specializing in user interface for digital devices and mobile services User Interface Designer, Team Manager ··     Developed user interface wireframes for a touch screen control panel of Samsung Electronics air conditioner. ··     Proposed user interface improvement for Pajama5 (mobile application) of SK Telecom. SK Communications l Seoul, South Korea l Mar. 2005 - Mar. 2007 - Company providing Nate (internet portal site) and Cyworld (social networking service) User Experience Designer, Assistant Manager ··     Conducted a heuristic evaluation and user research to gain insight into future improvements for Cyworld Shopping. ··     Restructured information architecture of Nate and My Cyworld. ··     Designed user interface of Cyworld Paper and Cyworld Music. ··     Developed GUI design guidelines for Nate. Nutility Associates l Seoul, South Korea l Feb. 2002 - Feb. 2004, Apr. 2000 - Dec. 2000 - Digital media design agency User Interface Designer ··     Designed websites for Samsung Electronics IFA 2003 promotion, Hyundai Securities(2003), Samsung Electronics DigitAll Wow (2002) and Hana Bank(2002). Kointech Inc. l Seoul, South Korea l Jan. 2001 - Jan. 2002 - Company providing IT solution and software programs User Interface Designer ··     Designed web sites and software user interface for clients. Awards/Honors IxDA 2010 Global Student Competition l Jan. 2010 Sticki, smartphone application, Received Chairperson’s Honorable Mention Academic merit scholarship l Seoul National University Fall 1998, Spring 1999, Fall 1999, Spring 2000
  • 74. Ji Sun Park #2406, 400, N.Lasalle St., Chicago, IL 60654 312. 485. 3156 Jisunpark26@gmail.com OBJECTIVE Seeking a full time position in industrial design focusing on user-centered design and product development in a collaborate multi-disciplinary team environment. EXPERIENCE Motorola Inc., Consumer Experience Design Studio Seoul, Korea / Jun 2010-Aug 2010 Industrial Design Summer Internship Conducted primary and secondary research and analyzed data for Computing tablet. Proposed new type of tablet media device focused on communication with family for elderly people. Participated in developing concept ideations and mock-ups for smart mobile phone in Chinese market. Joined pattern design variations for smart mobile phone for Chinese and Korean market. Samsung Electronics Co., Ltd. Seoul, Korea / Mar 2007-Jun 2007 Academic-industry sponsored collaboration Participated in future robot product design project for home living living and public space. Participated in future robot product design project for home and public space. Suggested various concepts using sketches and 3D renderings. renderings. Suggested various concepts using sketches and 2D and 3D LG Electronics Inc., Mobile Communication Design Group Seoul, Korea / Sep 2006 -Dec 2006 Academic-industry sponsored collaboration Participated in Next Mobile Phone 2010 Project. Suggested nw concept ideations/ solutions using sketches, prototypes and 2D renderings. the final. Worked on the entire design process from background researches and ideations to Created new concept ideations and solutions using sketches, prototypes and 2D renderings. EDUCATION Institute of Design, Illinois Institute of Technology Chicago, IL / Aug 2009-present Master of Design, expected graduation in spring 2011 Emphasis on human-centered product design through user research, prototyping and planning strategy. Hongik University, College of Fine Art and Design Seoul, Korea / Mar 2003-Feb 2008 BFA in industrial design Concentration in product and transportation design; honor scholarship 2nd semester in 2004. AWARDS reddot design award Sep 2010 Design Concept Winner “Umbrella+” concept awarded out of 3, 023 entries from 55 countries. EXHIBITION Oxymoron Seoul, Korea / Oct 2007 Hongik industrial design department graduate exhibition Exhibited product design solo project Intimate interaction: interior lighting and door system using connected interaction system. Hongik industrial design department’s 6th exhibition Seoul, Korea / Nov 2003 Exhibited product design, both team and solo project: Interior design concept and prototype. PROFICIENCY Trained in freehand sketching/drawing and digital modeling and rendering Skillful in ideation visualization and concept generation and development Strong understanding of product prototyping, user research and data analysis 2D software: Illustrator, Photoshop, In-Design, AutoCAD 3D software: Rhino, Alias Studio Tools, Alias Image Studio, HyperShot, 3D Studio Max Languages: Korean (native), English (fluent)
  • 75. Hello, I’m Francesca Passoni PROFILE PROFESSIONAL GOAL Experienced product developer trained in connecting user insights to design solutions seeks opportunities to work with teams tasked with envisioning and designing first-in-category yet meaningful products, services, and experiences. ABOUT ME ADDICTION: The American Dream INTERESTS: Unique hotel concepts MOTTO: Ad Mayora! OBSESSION: New York City OBJECT: Clocky TV SHOW: Unwrapped VICE: Highly demanding with myself VIRTUE: Never without a goal EDUCATION IIT INSTITUTE OF DESIGN Chicago, IL MASTER OF DESIGN METHODS Expected completion December 2011 POLITECNICO DI MILANO Milan, Italy September 1997-April 2003 B.S - M.S BUSINESS ENGINEERING Thesis in Innovation Management: “The acceleration trap: how to avoid it innovating through Business Classics” UNIVERSITAT POLITECNICA DE CATALUNYA Barcelona, Spain September 2000-September 2001 ERASMUS EXCHANGE PROGRAM SKILLS SOFTWARE Adobe Creative Suite MS Office Genesis LANGUAGES Italian-English-Spanish CONTACT 312.608.5358 francesca.passoni@gmail.com EXPERIENCES June 2006-June 2010 BARILLA AMERICA, INC Bannockburn,IL RD ENGINEER, NEW PRODUCT CATEGORY Worked with a cross functional team to translate the brand vision into a strategic innovation pipeline. Followed product development path through all phases including idea generation, concept development, product validation with qualitative and quantitative consumer research (sensory and marketing testing), implementation to deliver an exceptional consumer experience in line with Barilla’s brand values and mission in the food industry December 2005-June 2006 BARILLA G. R. F.lli Parma, Italy RD ENGINEER, SAUCE CATEGORY Identified the opportunity space for a new line of sauces; envisioned the offering and designed the product features from ingredients, packaging, sensory standpoints to drive users’ acceptance and adoption. Led early product testing January 2005-July 2005 BARILLA G. R. F.lli Parma, Italy MARKETING JUNIOR BRAND ASSOCIATE, FOOD SERVICE Redesigned the product portfolio catalogue and packaging graphics around the target consumers’ needs; developed a knowledge repository to keep track of food trends, changes in people eating habits and new products launches in the food service industry August 2003-August 2004 CONTINUUM Milan,Italy; Boston, MA DESIGN STRATEGIST Identified the design direction to grow the client’s business by understanding the industry dynamics and managing in-depth usercentered research to uncover the insights in Europe, US and China September 2004-December 2004 IDEO London,UK; Munich, Germany FREELANCE RESEARCH PLANNER Responsible for planning the field research for food related projects (i.e.: pizza ; gelato; espresso; baby food)
  • 76. REENA PATEL 405 N. Wabash Ave. Unit 1504 : : Chicago, IL 60611 reenappatel@gmail.com : : 706.951.8338 OBJECTIVE EDUCATION Internship position in design strategy with a focus on service design As a design strategist, I want to be a part of the evolving role of design as it becomes increasingly vital to the success of organizations. I believe that a methodological, empathic, and creative approach to addressing challenges drives innovation and fosters sustainable business strategies. I am passionate about projects that captivate and immerse users in compelling experiences and environments and am seeking an internship opportunity that will allow me to explore my interests. Master of Design + Master of Business Administration Candidate Aug. 2012 Illinois Institute of Technology (IIT), Chicago, IL Institute of Design + Stuart School of Business Bachelor of Fine Arts, Interior Design, May 2007 The University of Georgia (UGA), Athens, GA Lamar Dodd School of Art Accredited by the Council for Interior Design Accreditation and NASAD Bachelor of Business Administration, Marketing, Aug. 2006 The University of Georgia (UGA), Athens, GA Terry College of Business EXPERIENCE SKILLS Computer AutoCad, Adobe CS5, Microsoft Office, Apple iWork Design Space programming and planning, architectural drawings, conceptual design Language Gujarati (fluent speaker) GRADUATE COURSEWORK •• Explored qualitative research methods for behavioral observation, description, analysis, and synthesis to develop insights and opportunity spaces •• Combined business planning fundamentals with modern frontiers of design and innovation to create an iPhone application •• Used data visualization to express a narrative by examining the relationship between quantitative facts and context •• Examined the implications of the new economy and the emerging business environment and developed awareness for modern leadership capabilities •• Recognized the importance of problem framing to ensure aligned and effective solutions •• Studied objects, urban context, architectural boundary, and interior envelope to propose an unconventional, public environment for a private cancer center •• Applied prototyping methods of sketch, concept drawing, and scale mock-ups to navigate the design development process Interior Architecture Image Design, Inc., Atlanta, GA, Jan. 2008-Dec. 2008, March 2009-Sept. 2009 •• Reported to Senior Designer/Project Manager •• Produced construction document sets for hospitality clients including large scale country clubs, golf clubs, and fitness centers •• Worked directly with several project managers simultaneously to expedite drawing sets •• Coordinated with departments and consultants to implement finish schedules and specifications into CD sets •• Prepared materials and documents for client presentations •• Mastered design standards quickly and increased production to meet deadlines •• Selected by management to work on most reputable project due to high level of commitment and detail-oriented work ethic •• Managed and trained interns Store Planning Architectural Construction Services, Atlanta, GA, Dec. 2008-March 2009 •• Reported to Director of Store Planning •• Conducted architectural surveys and code research for Starbucks Corporation •• Developed document sets in a fast-paced environment to implement new equipment and finishes for Starbucks’ stores •• Demonstrated the ability to learn standards quickly and increased output to meet client’s deadlines Design and Brand Consultant Freelance, May 2007-Sept. 2010 •• Prepared CAD and presentation drawings and selected finishes, furniture, and accessories for redesigns of small businesses to achieve a new or enhance an existing brand •• Implemented designs that utilized marketing concepts to increase customer loyalty and boost profits •• Accomplished creative and budget conscious solutions that exceeded clients’ expectations •• Designed custom logos and graphics for various startups and NPOs to establish or define their image
  • 77. OBJECTIVE Aaron Penn Chicago, IL M. 517.881.5340 aaron.penn@gmail.com To cultivate a professional process that embraces the optimized confluence of user needs, business objectives, and technology. EXPERIENCE Independent Consultant + Designer | November 2008 - Present Freelance (www.DesignStoker.com) - Brooklyn, NY • • Design, strategy, sustainability, and research services for a range of small to medium sized clients. Served on expert sustainability panel evaluating multi-sku product and packaging strategies for Schick. - 12/08 Sustainability Consultant | November 2008 - May 2009 J. Ottman Consulting - New York, NY • • • Created effective strategies for clients to better connect with customers regarding green/sustainable initiatives. Participated on the judging panel for the 2009 Green Housewares Design Awards. Taught the course “Green Product Design” through the Minneapolis College of Art Design. Sustainable Design Certificate Program. EDUCATION Illinois Institute of Technology Institute of Design Master of Design Methods Candidate - May 2011 Savannah College of Art Design Bachelor of Fine Arts, Industrial Design - June 2005 Emphasis on interaction design/research Deans List 2004-2005 University of Michigan, Ann Arbor Bachelor of Arts, History - May 2002 Emphasis on contemporary U.S. history Minor in Art History Technology + Sustainability Specialist | November 2005 - July 2008 PROFESSIONAL ACCREDITATION Product Ventures Ltd - Fairfield, CT Leadership in Energy and Environmental Design Accredited Professional • Worked directly with Fortune 500 consumer brands (Pepsico, Kraft, PG, Hienz, SCJ) to meet a variety of product design and research needs. • Planned and implemented research strategies, integrating emergent materials and technology in the ethnography and focus group process. • Published an e-newsletter and blog, reporting and interpreting technology, design innovation and sustainability issues. • Conducted international packaging and technology audits. Developed a searchable online database, cataloging over 3000 collected samples. ADDITIONAL EXPERIENCE Team leader + designer - Learning Landscapes | January 2009 - Present Project H Designs (non-profit) - New York, NY Instructor - after school science + technology | March 2009 - June 2010 Dazzling Discoveries - New York, NY Speaker Coordinator - District Conference | October 2007 - April 2008 Industrial Design Society of America (IDSA) - New York, NY LEED AP April 2009 New York, NY SKILLS Research planning + analysis Ethnographic interviews Personas + Scenarios Prototyping + Wireframing Project management Team leadership + presentation Materials + Technology assessment SOFTWARE Adobe Photoshop ,Illustrator, InDesign Microsoft Word, Powerpoint, excel Alias, Solidworks, Rhino, Sketchup Wordpress, Constant Contact, Social media misc. INTERESTS SUSTAINABILITY The challange of sustainability to design, cooking, travel, architectural adaptive reuse, contemporary art, sailing, place making/urban design, live music, furniture design, DIY anything. Formal understanding of manufacturing processes common to high volume products and components Extensive research into material properties, life cycle analysis, and summary sustainability assessments.
  • 78. Theodore Charles Pollari 1500 W. Monroe Street, #421, Chicago, IL 60607 ted@pollari.org :: 773.817 .0768 Education: Illinois Institute of Technology Institute of Design and Stuart School of Business Master of Design [2012] Master of Business Administration [2012] The University of Chicago Bachelor of Arts, Psychology [2002] Bachelor of Arts, Philosophy [2002] Honors: Illinois Institute of Technology Stuart School of Business Stuart Dean’s Scholarship [2009] Python Software Foundation Elected Member [2009] The University of Chicago General Honors [2002] Departmental Honors, Psychology [2002] Summary: Design and business graduate student, programmer and researcher with a strong technical and liberal arts background. Insightful and passionate about user-centric design and the role of design in strategic planning. Demonstrated skills in visualization, tool building and communication design. Looking to bring a multidisciplinary and diverse skill set to challenging problem spaces. Research, Technical and Creative Experience: Research Programmer The University of Chicago – Chicago, IL [2003-Present] Department of Health Studies, Research Computing Group »»Developed open-source powered, cross-platform data collection and management systems used in multiple federally funded studies, trials, and research consortia. »»Managed systems administration for the Research Computing Group. Project Manager The University of Chicago – Chicago, IL [2002-2003] Department of Psychology, Social Neuroscience Lab »»Shared responsibility for operation and data management of a 5-year longitudinal study on the effects of social isolation on health, funded by the National Institutes of Health. »»Supervised undergraduate research assistants. Research Assistant Skills: »»Professional film and digital photography experience. The University of Chicago – Chicago, IL [2000-2002] Department of Psychology, Social Neuroscience Lab »»Developed and managed data collection systems and processes for a study on the physiological detection and development of an alternative to polygraph. »»Extensive design and digital media software experience including Photoshop, Lightroom, Illustrator, InDesign, SketchUp, and Rhino. Studio Photographer and Photo Lab Technician »»Proficient in Python and test driven development practices. Teaching and Speaking Experience: »»Professional OS X systems administration experience. Instructor [2011] »»Coauthored curriculum and taught basic Adobe CS 5 course for new students. Student Facilitator, Design Summer Camp [2010] »»Significant experience with Apache, mod_rewrite, Trac, Matlab, Stata, HTML, CSS, Javascript, JQuery, MySQL, SVN and related tools. Proex Photo Systems – Edina, MN [1995-1999] »»Specialized training in color theory and color printing. Illinois Institute of Technology Institute of Design 3rd North American Stata Users Group Meeting Speaker [2004] »»Pollari, T., Schumm, P Using Stata for Questionnaire Development ., http://www.stata.com/meeting/3nasug/abstracts.html#pollari Volunteer Experience: PyCon: North American conference for the Python programming language Program Committee Member [2007-2010] Local Coordinator [2007-2009] Financial Aid Coordinator [2007-2009] Chicago PyCon Bid Group: Chair, Chicago PyCon Bid Group [2006-2007] »»Coordinated successful competitive proposal to bring PyCon 2008 and 2009 to Chicago.
  • 79. Shilpa Rao Objective Education shilpa@id.iit.edu (312) 952-0283 1211 W Flournoy St Chicago IL, 60607 Seeking a full-time or part-time position requiring excellent skills in strategic innovation planning and user-centric design of products, services and experiences. Master of Design Aug 2007 - May 2009 Institute of Design - IIT, Chicago, IL Bachelor of Architecture Oct 1995 - Oct 2000 Bangalore University, India Expertise Experience Ethnographic research, design analysis synthesis methods, service design, interaction and communication strategies, form functional space planning, environmental branding Software skills: Adobe - Photoshop, InDesign, Illustrator; Auto CAD; Microsoft Office Suite SC Johnson May 2009 - present Research Designer First Innovation design professional hired into the company to lead teams of senior marketing, RD, and product development personnel through the user centric design process of translating consumer insights to design criterion and project reframe. Directed constants from Smart Design, IA collaborative, Conifer Research, IDEO and Design Continuum and bridged the gap with SCJ teams to derive consumer insight through ethnographic research Translate the design criterion into product ideas for product development team across various product categories City of Chicago, IL Aug 2008 - Dec 2008 Service Design Research Associate Designed new service concepts for Chicago’s 311 call center that reduce call volume, provide seamless customer experience, and improved the efficiency of problem ticket resolution. Solutions were presented to the mayor’s office which after implementation resulted in 10% decrease in call volume . Steelcase Inc., Grand Rapids, MI Jun 2008 - Aug 2008 Summer Intern Designed solutions that reduced the need for dedicated work spaces in recognition of the trend in shrinking real estate availability and improvements in collaborative technology. Conducted Video ehtnography and applied innovation methods to define this trend and develop design recommendations. Cubellis Inc., Chicago, IL Apr 2004 - Jun 2006 Interior Designer Designed the interiors of country-wide restaurant franchises such as Panera Bread, Burrito Beach, and Texas de Brazil. Responsible for design conceptualization through implementation – conceptual and detailed working drawings, color renderings, vendor coordination, engineering drawings, and supervision. Atelier, Bangalore, India Jan 2002 - Mar 2003 Architect Created brand environments for multinational software companies (Texas Instruments, Oracle, and Intel) setting up their presence in India to leverage the uptake in the software industry. Conceptualized designs to localize brand identities in terms of custom furniture, environmental graphics and local materials. Projects User Experience Design - Mobile expense tracking interface Designed an input system for mobile phones to capture expense at point of purchase, set timely alerts and goals, and emphasized positive feedback. Service Design - Energy card service Leveraged emerging technologies to design a sustainable platform that harnesses power generated from fitness exercise while crediting points into an energy card system. Developed a business model that initially targets gym members and eventually incorporates other stakeholders such as mobile application providers, fitness apparel and equipment manufacturers. Architectural Design- Revitalization of an existing aviation establishment Designed an aviation academy to be a sculptural landmark and an abstract depiction of its function by envisioning the metaphor of a bird ready to take its first flight.
  • 80. Sajid Reshamwala 1066 N. Ashland Ave. Apt. 2 Chicago, Il 60622 (t) 919.389.6717 | (f) 919.380.8689 | sajid@id.iit.edu Seeking an internship in design strategy and planning with a high regard for the design process and its ability to translate insights into products, services, and fresh user experiences Experience Education Studio for Design Research: Hong Kong, China Design Research Lead 2010 •• Worked with the HK Poytechnic University to implement design research methods into their design program’s summer workshop •• Developed an insight management tool to be used by future students for documenting work and act as a growing database of user insights for the Hong Kong design community •• Conducted primary research on the cooking and eating habits of the elderly of southwest China with a team of international students and helped develop and test design concepts Chicago Urban Forest Project: Chicago, IL Design Researcher • • • Worked with IIT Knapp Entrepreneurial Center to investigate viable business models utilizing the forests of Chicago Conducted in depth interviews with utilizers of urban wood and the forest preservation community Created and distributed a final deliverable of ideas and opportunity spaces to community leaders and entrepreneurs SYSMA International: Guangzhou, China Product Sourcing and Engineering • • • • 2007-2009 Developed new line of Alcohol Gel burning Stoves for South Africa from ideation through manufacturing. Designed home solar power system for Indian suburban market to provide power and basic utilities during frequent brownouts. Solution required balancing the quality of offered utilities with a price point reachable by the target market Acted as purchaser and quality controller in the development of small electronics business in Mumbai, India AKG Thermal Systems: Mebane, NC Applications Engineer • 2009 2006-2007 Designed a series of standardized heat exchangers to assist small businesses in reaching Tier 3 Emissions Standards Grew value of national accounts from $1.2 million to $1.5 million over the course of one year, acting as a resource for systems problem solving for distributors and OEM customers Institute of Design (IIT) Master of Design/MBA Candidate, Expected Fall 2011 Coursework in Product Design, Communication Design, and Managing Innovation North Carolina State University B.S. Mechanical Engineering, 2006 B.S. Economics, 2006 Applied Studies in Thermodynamics, and Behavioral Economics Skills Software •• Adobe CS4 Suite , AutoCAD, Rhino3D •• Solidworks, FEA Analysis, Mathworks Matlab, Simulink Fabrication •• Rapid Prototyping, CNC Operation Language •• Conversational Chinese Misc. •• Four Time Scholar Athlete •• Toastmasters International Interests Keyboard, Indian Cooking, Immersion Learning, Interpersonal Communication
  • 81. Cameron Reynolds-Flatt USER INTERACTION EXPERIENCE DESIGNER 937.477.1377 1111 N. Dearborn Street, Chicago, IL hello@cameronreynoldsflatt.com www.cameronreynoldsflatt.com Education Objective IIT Institute of Design Master of Design Expected May 2012 :: GPA 3.7 Chicago, Illinois My desire is to take large, complex problems and break them down to find innovative, creative solutions. This is achieved through the holistic use of frameworks, research, observation, analysis, synthesis, and a splash of creativity. In doing so, I hope to better understand people’s needs in order to create interactive and user-centered solutions in the fields of technology, marketing, and communication. Cedarville University Bachelor of Arts in Graphic Design December 2009 :: GPA 3.7 Cedarville, Ohio Skills Design: Ethnographic secondary research User observation Design analysis and synthesis Human factors Concept development prototyping Data visualization Communication deliverables Personal: Team collaboration experience, excellent time management, passionate, leadership administrative capabilities Computer: Photoshop, Illustrator, InDesign, Fireworks, Microsoft Office, iWork Freelance WeirdThingsAboutMe.com A fun website where users can post random quirks about themselves (mt)ServerMonitor: Android Application An application that easily allows users to monitor the Media Temple server through a modern and clean design Interests Running: I love to run. I am currently training for the 2011 Chicago Marathon. Nonprofit: I have been on several short-term mission trips to Thailand, Ecuador, London, and China. Outdoors: Nothing beats an adventure in the open outdoors. Recent Projects Interaction Research :: IIT Institute of Design :: Chicago, Illinois, 2010 • Worked for a client to enhance the customer service experience • Practiced methods for design research, concept development, interaction design, and rapid prototyping • Explored possible interaction design topics such as persuasive design, multimodal interaction, touch and gesture based systems, speech recognition systems, and context aware systems ID Design Planning :: IIT Institute of Design :: Chicago, Illinois, 2010 • Worked in small teams to create an iPhone application with an innovative purpose and a successful business model • Developed an understanding of the basic ideas, frameworks, and capabilities that modern design planning and innovation demand • Created an application called Pictivity, which allows children to be the voice of change for environmental issues The Campus List :: Creator :: Columbus, Ohio, 2010 • Founded The Campus List with three other students from Cedarville University • Created a classifieds website, free for college students, that allows individuals to easily post and view ads and conduct transactions within their own college campus communities • Worked on all stages of the website, developing business, concept, and visual materials • Interactive web finalist in the AIGA Flux 09 contest Experience Graphic Designer :: Oxiem Marketing :: Springfield, Ohio, 2010 • Designed a variety of concepts for web, print, and software interfaces • Assisted and led creative projects for clients in industries ranging from electronics to health care to entertainment • Interacted with art, account, development, and content team members to craft client solutions and ensure design integrity SGA Communications Director :: Cedarville University :: Cedarville, Ohio, 2009 • Lead designer for all major student campus events, including Cedarville’s music awards show “Elliv” • Used budgeted funds to produce campus-wide marketing and awareness campaigns, using print, web, display, direct mail, signage, and video • Planned, designed, and implemented staging and event display elements • Directed and managed a committee of designers Freelance Designer :: Cerium Group :: Springfield, Ohio, 2009 • Created website interfaces for a variety of clients • Designed the layout and user experience for a range of complex projects • Collaborated with a developer to launch and maintain websites
  • 82. Daniel Roberts 740 W. Fulton, Apt. 1108 Chicago, IL / droberts@id.iit.edu / www.danroberts.co / 614-216-0347 Objective: me to apply and build my skill sets in design and business. Education Professional Experience IIT Institute of Design MDes Candidate, fall 2011 Focus in design planning Writer, Chicago, IL / March 2006 - Present Recently published a book titled The Innovator’s Sourcebook Created a framework for entrepreneurs on how to approach the process of innovation Ohio State University Fisher College of Business B.S.B.A, June 2006 Majors: Marketing, Logistics Entrepreneur, Chicago, IL / January 2010 - Present Founder of SideStax, a multimedia e-reader platform for enhanced ebooks Co-founder of Bigstove.com, an online marketplace for chefs and food entrepreneurs Software Photoshop, Illustrator, Indesign, Fireworks, Word, Excel, Powerpoint, iMovie Experience with: Flash, Keynote, Rhino 3D, Google Sketchup, Hypershot Speaking Events U.C. Berkeley, Nov. 2010 Innovation, creativity and entrepreneurship MBA class “The tools of the entrepreneur” Big Idea Forum, May 2010 Presentation outlining my book, The Innovators Sourcebook, and SideStax Fizmo Inc., Chicago, IL Marketing Consultant / September 2008 - October 2008 Assisted in driving web traffic and organically growing the user base Generated written and visual content for promotional materials and the Fizmo website Total Quality Logistics, Cincinnati, OH Account Executive / June 2006 - October 2007 Generated approximately $450,000 in gross sales during my tenure Established thirteen new client relationships and maintained over twenty accounts Facilitated client communications, mitigated problems and was oncall 24 hours a day Coordinated vendors, delivery schedules and budgets on over 225 shipments Internships Value City Retail Ventures, Columbus, OH Logistics Intern / June 2005 - September 2005 Designed and implemented an Access database responsible for tracking over $400 million dollars in inventory Helped pinpoint the sources of $2.8 million dollars in inventory discrepancies
  • 83. Angela Robertson angela.robertson00@gmail.com 512 507-9161 objective To work in an open-minded, forward thinking, and enriching environment in which I use humancentered design methods to develop intuitive and effective products, services, and experiences. education Illinois Institute of Technology Institute of Design, Chicago, IL Master of Design 2010 Emphasis on design strategy, research skills University of Texas at Austin BFA Studio Art 2006 Emphasis on installation, metalwork Studied abroad, Italy, Fall 2004 Ethnographic research Rapid prototyping InDesign Photoshop Illustrator Video editing OmniGraffle Google Tools Powerpoint Microsoft Word work experience projects CEDIM Mexico, Visiting Professor, Summer 2010 Designed and taught design research course to undergraduate graphic design students. Provided feedback to school about how it can prepare students and improve facilities for future researchbased design projects. Smart Meter: Research and Demonstration, Fall 2009–Spring 2010 Conducted ethnographic consumer research and developed strategic directions for Duke Energy that encourage effective and valuable Smart Meter experiences for the end user. Team partnered with a group of MBA candidates from the Rotman School of Management at the University of Toronto. Openhaus for IIT Institute of Design, Summer 2009 Student feedback uncovered the need for a public-facing website of student work. Through interviews with students, faculty, and potential clients for future school projects, team developed working prototype in Wordpress. Research Repository Field Model, Fall 2009 Created a monetization strategy for client’s proposed online repository of consumer research. Produced presentation for client illustrating repository’s benefits to potential partners. Third Floor Collective, Summer 2008 Founding member of student-run design collective. Offered free services to local non-profit organizations: Danszloop Chicago Interviewed dance company members to define strategic goals for the company. Helped create promotional materials for the company and suggested ways to leverage the group’s social network to promote the company. As a result, Danzsloop was invited to participate in more events and began reconnecting with the dance community. Lekotek Increased street presence of therapeutic play facility for specialneeds children via window display communicating their offering to the public. Constructed and installed a display modeled after children’s board games to convey the playful spirit of the organization. UR Chicago Magazine, Summer 2008 Design intern for local culture magazine with one million monthly page views. Worked under art director incorporating written and graphic content into print and online formats. Employee Innovation System, Spring 2009 Extensively researched the chain of command in city government departments via numerous interviews and outlined a strategic plan for integrating a bottom-up employee feedback system into the currently top-down culture of the city. Access Healthcare, Spring 2009 Researched current method of patient survey collection and modeled a new method for collecting data to better understand patient satisfaction in clinics. Mentored undergraduate architecture students on design methods. National Able Network, Fall 2008 Consulted Able Network on the utilization of a new workspace. Conducted observations and interviews to understand patrons’ needs and created a portfolio of options for improving patron experience. Team’s documentation of the current space informed architects of the physical needs of the new space.
  • 84. Gladys Rosa-Mendoza  |  26W268 Inwood Lane  |  Winfield, IL 60190  |  630.750.4705 (cell) | www.grm3.com Seeking a position in the areas of design research, service design, or communication design with an emphasis on creating deep meaningful product and service experiences for users and clients alike. Creative, independent worker with strong organizational and project management skills, demonstrated ability to work with a wide variety of creative professionals, ability to remain flexible, excellent communication and presentation skills, and a great sense of humor. S K IL L S User research (contextual interviews, audio and video analysis), concept exploration (hand sketching and rapid prototyping), development of participatory artifacts and methods, including cultural probes and preparing deliverables (presentation materials, finished conceptual prototypes) L AN G UAG E S English and Spanish, spoken and written ED U C AT IO N IIT Institute of Design  Chicago, IL | MDM, Design Research, Service Design | May 2011 Emphasis on user-centered research and analysis, service design, cross-cultural research, and communication design University of Chicago  Chicago, IL | 2010 Poverty, Promise, and Possibility The School of the Art Institute of Chicago  Chicago, IL | BFA, Visual Communications 1986; Scholarship recipient Basel School of Design, Switzerland 1985 EXPERIENCE McDonald’s US HQ | Oak Brook, IL | 2010 Research project to understand McDonald’s employee’s needs in order to develop a viable GED program that could be scaled across 13,000 restaurants in the United States. Analyzed the feasibility of a McDonald’s GED system and the critical success factors needed to implement said program. Created an ethnographic video of the participant’s aspirations, desires, and the pain points involved in pursuing their education. A State-by-State GED Analysis report for the HR and TLD executive management teams to aid their evaluation of appropriate next steps was also part of the final deliverable package. Oversaw a team of Northern Illinois University business students who were tasked with developing a business case and analyzing possible scenarios for the launch and development of the McDonald’s GED program. Led an informational exploratory workshop with 25+ Spanish-language restaurant managers to uncover needs for the development of a Performance Review training module. Sylver Consulting, Innovation Research and Strategy Firm | Chicago, IL | 2010 Assisted with the analysis and synthesis of large amounts of user research to uncover distinct patterns and needs for a major food manufacturer through a granular behavioral analysis process. Helped to develop frameworks to communicate findings and identify opportunity areas for future product development. rosa+wesley, inc. | Wheaton, IL | 1986 to present Content developer for major educational publishers—Pearson, McGraw-Hill, and Harcourt. Highlights include: •  evelopment of a social studies curriculum for D grades K-6 for Scott Foresman/Pearson for the Texas market. This program went on to sell over $230 million in the first two years. •  evelopment of a reading/language arts D program for California with a working budget of over $50 million. This program has garnered over 50% of the market since launch. Developed Marketing campaigns for the general and Latino markets for a variety of clients including the American Academy of Pediatrics, American Medical Association, American Family Insurance, Cook County Hospital, Community Health Centers of Chicago, Banco Popular, Park Federal Bank, and the US Post Office. GR A D UATE PRO J EC TS   2009–2011 Rethinking Health Initiative: Bienestar Pilsen Part of an ongoing project at the Institute of Design to understand how people relate to and perceive their ‘well-being’. The 6-month project focused on diabetes education and communication of medical information within the Latino population in the Pilsen neighborhood of Chicago. As the project manager (for a team of 6 student researchers), I recruited and secured 12 Latino families, developed the research protocol and the participatory research methods with special attention to cultural nuances. Designed, wrote and edited the participatory artifacts as part of the research kit, and organized 2 workshops with over 50 participants. Created and presented final report at the ID Diabetes Innovation Fair. Memorial Sloan Kettering Cancer Center  Design Planning project to create a “hotel” experience for patients in the Bone Marrow Transplant unit with a sharp focus on rehabilitation and compliance. Recruited participants for interviews, analyzed and synthesized primary and secondary research to develop and explore concepts that MSKCC could use as a point of departure to move the project forward. project reCOVER   |  City of Chicago Department of Community Development Research project to develop a new typology for “affordable housing” in Chicago as a way of rebuilding neighborhoods in the current state of economic disaster. Used strategic design methods in concert with foundational architectural design methodologies to develop constructive alignments with initiatives supported by the City of Chicago. Recruited interview participants ranging from the Alderman to neighborhood residents. Designed final deliverable triptych poster to present initial findings to the DCD Commisioner. First Impressions Independent research project to understand what it means to create a ‘first impression’ on new and current attendees at the 14th most influential Christian church in the US (Community Christian Church, Naperville, IL). Project consisted of observational video studies, interviews with staff and attendees, and a co-ideation workshop, to analyze where opportunities exist to create deeper and more emotional experiences. Created a roadmap of 5 initiatives that could be phased in over the course of the next two years.
  • 85. 219-718-4281 royer@id.iit.edu Christopher Royer MY OBJECTIVE FOR THIS SUMMER IS TO … :: Engage in concept development for interaction design in a professional setting MY EDUCATIONAL EXPERIENCE INCLUDES … IIT Institute of Design Master of Design candidate Chicago, Illinois Anticipated graduation in December 2011 Showing a major online retailer the changing definition of shopping :: Analyzed a two-week, 25-participant shopping study to explain how user behaviors should reframe the client’s approach to designing interactions on its website Growing audience for a community sailing program :: Developed recommendations, based on participant interviews, research analysis and a client-involved concept-generation workshop, for the City of Chicago’s Judd Goldman Sailing Program to increase retention of disabled adults who use its services Managing a creative team through a public-private partnership :: Coordinated the student team’s development of an interactive installation with multiple stakeholder clients from city government to a national hotelier Making a profession’s values tangible for conference attendees :: Created the Design Research Conference notebook and way-finding signage to express visually the attributes of a user-centered design process University of Missouri Bachelor of Journalism Columbia, Missouri Graduated May 2002 Learning to tell stories visually and verbally :: Established communication skills as a designer, graphics researcher and beat reporter :: Designed concepts for alternate presentation of the Sunday newspaper :: Honored in the 2002 Student Society for News Design competition MY PROFESSIONAL EXPERIENCE INCLUDES … Chicago Tribune Page designer Chicago, Illinois March 2007-present Helping build a media company for the 21st century :: Prototyped premium print offering for a niche of Tribune subscribers :: Analyzed editing and presentation against newspaper’s brand :: Coordinated presentation of news reports to meet daily deadlines IIT Institute of Design Course instructor Spring 2011 Training students in design software :: Co-authored curriculum and taught Adobe InDesign ‘boot camp’ for incoming Master’s degree students IIT Institute of Design Event photographer May October 2010 Documenting the life and energy of conferences :: Captured the activity of the 2010 Design Research and Design+Emotion conferences :: Published DRC images on the Core77.com blog. The Times of Northwest Indiana Designer and copy editor Munster, Indiana May 2005 - March 2007 Lawrence Journal-World Designer and copy editor Lawrence, Kansas Sept. 2002 - April 2005 The Poynter Institute St. Petersburg, Florida Summer 2002 Oceana’s Herald-Journal The White Lake Beacon Intern, Summer 2001 Developing alternate storytelling forms :: Designed news reports for eight editions tailored to distinct audiences :: Summarized wire service reports for time-pressed readers :: Created online candidate preview for local primary elections Improving the reader’s experience of the newspaper :: Coordinated redesign and reorganization of news and entertainment sections :: Directed presentation of newspaper’s front page and special sections :: Awarded 1st place from the Kansas Press Association for 2004 Learning from the best practitioners in the field :: Selected to study at journalism think tank’s 6-week program in visual storytelling :: Conceived a visual interface for a news website Reflecting the life of local communities to residents :: Produced weekly entertainment magazine for surrounding beach-house communities :: Reported, photographed and copy edited for joint-operated weekly newspapers
  • 86. Diba M. Salimi Seeking an internship opportunity with a multidisciplinary design team in fields of design strategy or research. www.DibaSalimi.com diba.salimi@gmail.com • (312) 402 2245 1330 N. Dearborn St. Apt 604, Chicago, IL 60610 Experience Education Ziba Design, Inc. Branded Environment Design Intern: Portland, OR, Fall 2010 • Participated in developing concepts for a major brand’s retail space • Designed and executed the production of company’s annual gala celebration space • Painted a mural for the “Featured Exhibit: Ziba Design” at OPUS VII gallery, in Eugene, OR, and assisted with the exhibit’s design • Researched and developed new methods to help the company present consumer insights and trends both internally and to clients, as well as other secondary researches on few smaller projects. IIT Institute of Design • Chicago, IL Master of Design Candidate, Expected fall 2011 Mushroom, The Journal of Wild Mushrooming Freelance Graphic Designer: Chicago, IL, 2010-Current • Graphic Design and branding for the a periodical print publication • Designed advertisements for the journal’s sponsors, including artists and small business owners • Currently working on developing a new website design for their online presence Andreas Salon Spa Freelance Designer: Chicago, IL, Summer 2010 • Developed the retail space layout and concept for a new salon facility Illinois Institute of Technology • Chicago, IL Bachelor of Architecture, 2009 VanderCook College of Music • Chicago, IL Music Minor, 2009 Skills Digital Modeling and Graphics AutoCad 2008 • 3ds Max 8 • Rhinoceros • Adobe Creative Suite CS5 • Microsoft Office • SketchUp 7 • Mac PC Proficient Prototyping tools and methods Rapid prototyping • Laser Cutting • Working knowledge of CNC • Experienced with manufacturing drawings and configurations Awards Gallery Installations Installation consultant: Various locations, 1/2008 - 1/2010 • Acted as the Installation team leader for exhibits designed by Cecil Balmond and ARUP’s Advanced Geometry Unit (AGU), held in Chicago’s Graham foundation exhibit, Pittsburgh’s Carnegie Museum of Art and Japan’s Tokyo Opera City Art Gallery • Contributed to the design and manufacturing of substructure pieces for the Chicago Exhibit Dean’s List certificate IIT College of Architecture, 2008 Ragdale Artist Foundation Design-Build Architect: Ragdale Artist Foundation, Lake Forest, IL, 1/2007 • Developed and executed design concepts from drawings to demolition and construction • Responsible for construction documents and drawings Interests • Presented the design concept to the city of Lake Forest Schiff Scholarship Nominee Morgenstern Scholars Program, IIT, 2008-09 IDEA Bronze Award International Design Excellence Awards, 2010 Co-Creation, Entrepreneurship and new business models, Vocal music and performance, Fluent in English and Persian, Familiarity with Arabic Projects Assistive device for blind swimmers • IIT, Chicago, IL, 2008 Worked with an inter-professional team composed of people with diverse backgrounds and expertise. Developed the design of a passive device for swimming pools which helps blind athletes. Led user research and prototyping phases. Basecamp Inc • IIT Institute of Design, Chicago, IL, 2009 Exploited different contextual research methods to developed a knowledge-sharing network concept which utilizes various means to help people of the BOP who want to grow businesses and integrate with the regular economy.
  • 87. OWEN SCHOPPE owen.schoppe@gmail.com 207.266.3088 owenschoppe.com OBJECTIVE Seeking a position in a collaborative environment designing interactions that foster valuable new experiences for clients and users. EXPERIENCE INSTITUTE OF DESIGN, IIT Intern - Chicago, IL - 2010 Planned and built a functional archiving and analysis tool for user research. The tool accelerates analysis and allows access to archived data. Sketched and wireframed interfaces, diagrammed interactions, and tested usability with design researchers. ORGANICARCHITECT Intern - San Francisco, CA - 2008 Assisted Eric Corey Freed write articles and books through extensive secondary research on sustainable building materials and by creating images and diagrams of daylighting strategies. DOBLIN MONITOR GROUP Intern - Chicago, IL - 2007 Transcribed and edited user research video for a green business project. Generated insights and concepts with the client and project team. PROJECTS PRESERVING SENIORS’ INDEPENDENCE Institute of Design - 2010 Designed and prototyped a bed-side assistive device to prevent falls among seniors. Used secondary research, modular script scenarios (mss), and function structures to frame the problem. Prototyped interactions using models, paper prototypes, and Processing. SUSTAINED BY DESIGN Institute of Design - 2010 Created design methods to integrate sustainability into early concept generation. Planned and facilitated workshops with students and professionals to test these tools. VERTIGOES 3rd Ward, Brooklyn, NY - 2007 Designed and built a ridable interactive mechanical sculpture. Solo show opened to 300 people, the gallery’s largest opening. EDUCATION INSTITUTE OF DESIGN, IIT Chicago, IL - MDes, Candidate - 2011 Coursework in interaction design and design planning BARD COLLEGE Annandale-On-Hudson, NY - BA, Studio Art - 2006 Coursework in sculpture and mathematics SKILLS METHODS: experience models, task analysis, mss, usability testing, diagrams SOFTWARE: Adobe CS5 Suite, Omnigraffle, SketchUp, Final Cut Studio, MS Office PROTOTYPING: Arduino, Processing, html, css, php, AppleScript, and physical prototypes ADDITIONAL Active member of the maker community; involved with CHDK, Arduino, the internet of things, and sustainable design.
  • 88. James William Schuyler III schuyler@id.iit.edu skilerstudios.com 774.644.0756 Chicago, Il summary Designer, artist, and skilled craftsman with strong communication, problem solving and technical skills. Bridges passion for material, form and detail to inform holistic design solutions. Utilizes deep insights from an empathy and passion for people to guide the design process. Committed to environmental, social and political issues and their impact on design, materials, technology and consumers. experience education IIT Institute of Design - Chicago, Il Design Summer Camp Student Facilitator Summer 2010 Institute of Design + Stuart School of Business, IIT - Chicago, IL Master of Design + Master of Business Administration Expected Graduation Spring 2012 Facilitated instruction in a week-long engaging and intensive deep-dive into the latest methods of design and design thinking. Participants included experienced designers, managers, innovation leaders and problem-solvers from a variety of industries. ID Fellowship Recipient Selected Projects Rebuilding Together / Preservation Resource Center - New Orleans, La Americorps Summer Associate Summer 2009 The Tattoo Experience August 2010-January 2010 A user research and observation project exploring the tattoo experience from decision phase through life after tattooing. Analysis and synthesis focused on proper planning as a means to mitigate later regret. Led team that was tasked with designing a processing facility to reuse and re-purpose salvaged building materials from hurricane damaged buildings. Designed new, marketable furniture to be constructed from available salvaged building materials. Setntinel August 2010-October 2010 A product design project to design early hearing detection equipment for the developing world culminating in a platform for recording and distribution of test results. Illinois State University - Normal, IL Instructional Assistant Professor 2005-2008 M-Soko August 2010-October 2010 A design planning project that leverages existing mobile technology and infrastructure to create an education and marketplace platform for rural farmers in Kenya. Instructed undergraduate students in woodworking/furniture design (I, II), 3D foundations, drawing fundamentals. Employed strong oral and written communication skills to deliver lectures and instruction to students and colleagues. Led rigorous critiques of assignments from design through production. Developed assignments to ensure in-depth understanding and application of fundamentals of good design. University of Massachusetts Dartmouth North Dartmouth, MA Master of Fine Art 2005 Woodworking / Furniture Design University of Notre Dame - Notre Dame, IN Bachelor of Business Administration 2002 Marketing / Product Development Bachelor of Fine Arts 2002 Sculpture / Studio Art
  • 89. Rebecca Serr OBJECTIVE EXPERIENCE (650) 996-5477 • serr@id.iit.edu To obtain a summer internship as part of an interdisciplinary team where I can apply my writing and research experience to help develop compelling products and services. Lucile Packard Foundation for Children’s Health, Palo Alto, CA Development Writer, Stewardship Associate, Sept 2005 - July 2010 • Member of a 35-person development team that raised an average of $45M per year for the Children’s Hospital and Department of Pediatrics at Stanford. • Interviewed high-level donors to understand their side of the fundraising experience; used insights to create materials rolling out a $250M campaign initiative. • Researched, wrote, and designed proposals soliciting gifts of $100k+. Collaborated with fundraisers to understand the interests of potential donors and connect them with the right doctors, researchers, and program leaders. • Interviewed hospital staff and patients and shared their stories through the Foundation’s magazine, website, and newsletters to build a case for support. Haas Center for Public Service, Stanford University, Stanford, CA Development Writer, June 2005 - Sept 2005 • Interviewed students participating in the Stanford-in-Government summer fellowship program and developed stories highlighting their diverse backgrounds and achievements for the Haas Center website. • Wrote letters to donors describing their fellows’ activities and conveying the value of their support. NOVA, WGBH Television, Boston, MA Intern, June 2004 - August 2004 • Explored the area of social psychology for a possible future episode. Gathered and analyzed research, looked for interesting angles, and wrote brief for producers. Cognition, Language, and Learning Lab, Stanford University, Stanford, CA Research Assistant, Sept 2002 - June 2004 • Recruited subjects and administered protocols for two psycholinguistics studies aimed at understanding innate vs. learned contributions to language development. • Developed experimental stimuli to measure children’s language learning. EDUCATION Institute of Design, Illinois Institute of Technology, Chicago, IL Master of Design candidate, Aug 2010 - May 2013 • Foundation-year coursework includes introduction to design methods, communication design, product design, digital media, photography, and 3D modeling • Awarded Moholy-Nagy Endowed Fellowship Stanford University, Stanford, CA BA in Human Biology, Sept 2001 - June 2005 • Interdisciplinary major incorporating biology, psychology, and anthropology • Coursework included self-designed qualitative and quantitative studies on topics including memory, reading and writing habits in young adults, and a youth leadership program Skills Software: Proficient in InDesign, Illustrator, and Photoshop. Familiar with After Effects, Rhino, and Graphite. Prototyping: Sketching, storyboarding, foam core Research: Secondary and primary research, writing and editing, photography Activities Genetic counseling intern, Northwestern University, July 2009 Residential and academic advisor for freshmen and sophomores, Sept 2004 - June 2005 Peer writing tutor, Stanford Writing Center, Sept 2003 - June 2005 interests Bioethics, literacy education, creative writing, and getting competitive playing word games
  • 90. Rebecka Sexton rebecka@rebeckasexton.com SUMMARY A passionate user-centered design professional with broad experience across fields in planning and strategy, user research, project management, product design/development, prototyping,and marketing communications combined with traditional design skills, workshop facilitation and college-level teaching. Has a strong interest in service design, healthcare, and social innovation. Strong ability to empathize with users, apply reframe methods, build customer relationships, and guide cross-functional teams. WORK HISTORY RESEARCH AND PLANNING thinking methods, prototyping, and user research to develop new products. Designed and facilitated framework workshop for narrowing opportunities from 300 down to 5. IDEX CORPORATION | Wheeling, IL Associate Product Manager 2004 to 2009 Usability studies development Observation techniques Portfolio planning Ethnographic interviews Strategy Branding Design lead for development of new products in insect division and innovation program. Used design Voice-of-Customer interviews Road map Summer 2010 Project management Cultural probes Competitive analysis SC JOHNSON | Racine, WI Design Research Intern Insight analysis Life Cycle mapping Experience mapping 5S Lean Managed marketing communications, instructional, technical and sales information. Co-managed Manufacturing rebranding efforts and message management that resulted in winning new customers and targeting ISO 9000 14001 new markets. Designed and developed concept wireframes and interface for global software redesign. Led concept generation and user research synthesis resulting in redesign of Lowes software DESIGN AND SOFTWARE that led to $6Million sale. Led voice-of-customer interviews for six sigma project to guide strategic User personas AutoCAD roadmapping and competitive research for product portfolio. Implemented design improvements scenarios Adobe Suite from usability testing research and partnerships with WalMart, Benjamen Moore, and Home Depot. Bodystorming MS Office Senior Technical Writer Context mapping MSProject Prototyping SolidWorks Concept illustration SmartDraw Oversaw holistic program for development of technical documents, video how-tos, packaging resulting in 3% decrease in calls to Customer Service Center. Created first user friendly graphically Visio oriented service manuals and complimentary software interface that became a standard within the organization and was requested by Lowes. HERPERS GMBH, | Gladbach, Germany Project Coordinator 2003 to 2004 AWARDS Society of Technical Communications Merit Award for Distinguished Technical Communications, 2005. Co-managed project team for installation and development of Johnson Johnson (Jansson Belgium) Illinois Individual Arts Council Awards 2001, 1997. pharmaceutical mills with over 200+ machined parts for implementation and replacement program Rome Prize Finalist, American Academy in Rome, New throughout Europe. Created marketing communications pieces, technical documentation and product York, New York, 1995. photography. SCHOOL OF THE ART INSTITUTE OF CHICAGO  Adjunct Assistant Professor/Studio Coordinator 1995 to 2003 Managed jewelry design/metalworking facility, daily operations, courses, staff, budget and curriculum. Taught, facilitated, and developed college-level classes, workshops, and programming on sculpture, jewelry, design, and metalworking. Supervised 5-7 staff and faculty members. Program grew by KNAGGEN INC., Sonora, KY and Växjo, Sweden  1988 to 1993 Product Development Manager Developed and designed product portfolio and strategic marketing plan for kitchen cabinet and EDUCATION Master of Design Methods, 5/2011, IIT Institute of Design, Chicago, Illinois Human Computer Interaction coursework, DePaul University, 2005. M.F.A., 1995, University of Texas at Austin, Emphasis in Sculpture, Minor in Art History. B.F.A., 1988, University of North Carolina at Greensboro, Concentration in Design, Minor in Art History furniture components for White Westinghouse Cabinet Group and $4Million California retail company account. Supervised five-person production team for first U.S. water-based painted cabinet door program and packaging. Developed line of sustainable laminated wood products with Kentucky state government for IKEA North America and Baumarkt German retail centers. 1207 S. Old Wilke Rd. #206 Arlington Heights, IL.60005 Cell: 773.368.3482
  • 91. Joseph P. Shields shields@id.iit.edu :: 248.835.6509 OBJECTIVE WORK EXPERIENCE Seeking a full-time design strategy position solving complex problems while utilizing and further developing skills in business, design research, user-centered design and storytelling. McDonald’s Corporation // Oak Brook, IL Intern, Concept Design, June - Aug. 2010 Worked with the internal Concept Design team on innovation projects for customer and crew experience. Devised project plan, composed protocols, conducted field interviews, led analysis, synthesis and concept generation sessions, and presented design recommendations to senior team members. Tag Ltd. // Chicago, IL Design Intern, July 2009 Worked with design team generating fall/holiday product line for housewares design. Ideation International // Farmington Hills, MI Communications Intern, April - Sept. 2006 Communications liaison, project associate and honorary problem solver working with scientists and engineers in a technology consulting firm. Ethnography and strategic problem solving. Software Creative Arts Studio // Royal Oak, MI Adobe CS3 Rhino Hypershot Google SketchUp Graphite Vellum Microsoft Office Garage Band Responsible for daily operations and staff management including customer experience, process design, store environment, inventory management, and event coordination. Volunteer Kalamazoo College Moustache Society Cofounder and charity fund raising participant Operations Manager April 2004 - May 2008 EDUCATION IIT Institute of Design, Chicago, IL Master of Design/MBA, Expected 2011 Design curriculum: Foundation design skills including: iterative design process, drawing, modeling, CAD skills, and telling the product’s story; visual information structure and graphic design; design planning and user-centered design research methods. Kalamazoo College, Kalamazoo, MI Interests Writing, recording and performing music Guitar building and design 3-on-3 Basketball Bachelor of Arts, September 1999 - June 2003 Major: English w/ emphasis in creative writing Minor: Physics Summit School of Guitar Building Repair Vancouver Island, British Columbia, Canada, July 2008 Built an acoustic guitar.
  • 92. Mark E. Shinn Senior Graphic Designer 4061 Harvey Ave Western Springs, IL 60558 312 914 5357 mfshinn@gmail.com Objective To use my design skills to help teams uncover original insights. Working as part of a project team, I can synthesize large amounts of information, distilling it down to key findings. When presenting these insights I will argue a point of view persuasively and memorably by leveraging a variety of media: audio-visual, video, visual illustrations/photographs, verbally, and in writing. I want to use visual storytelling and the rapid prototyping of new services and customer experiences to facilitate concept development. Professional Experience Over 25 years with Gensler in three different offices Management of in-house design studio Design through documentation of large-scale wayfinding projects Project management, proposal development and contracts, document review, technical coordination, construction administration and project accounting Team participation on municipal transportation projects Firm-wide design resource for airport wayfinding Conceptual sketching for corporate and retail environments Graphic design of print collateral including announcements, posters, marketing collateral, and leasing brochures Education Bachelors of Architecture, University of Houston Master of Design Methods, Institute of Design, Illinois Institute of Technology Projects Marketing collateral, project profiles, graphic communications for corporate clients, brand applications within the workplace, showroom design, exhibits, wayfinding in regional transportation programs and international and regional airports Skills Hand skills including sketching, rapid visualization, and prototyping. Computer skills including Illustrator, Powerpoint, Adobe Acrobat, MS Word and Excel.
  • 93. John Shin johnjshin@gmail.com | 610 457 6788 objective Seeking a summer internship translating process-driven design theory into successful human-centered solutions with an emphasis on interaction and planning. experience NSF International | Certification Project Manager Acted as the primary contact for a portfolio of 30+ clients in the plastic piping industry. Guided each with multiple projects through the certification process that NSF offers while managing internal departments. Was principal manager of the U.S. military base relocation certification program in South Korea and trained multiple Korean certification partners that yielded the NSF South Korean office. 2006-2007 2007 2007-2010 education 2010 - present 2007 NSF International | Assistant Test Engineer Assessed the flushability of nonwoven fabrics such as baby wipes and toilet paper. Led a trans-departmental effort to develop technical specifications for over 300 products for a Fortune 500 food retailer. The PLM Alliance | Research Intern Researched opportunities for artificial intelligence in the engineering design process for autonomous system design. IIT Institute of Design | Design Planning, MDes Candidate 2013 Concentration on planning and interaction design merging formal design skills with advanced design theory for human-centered solutions. Coursework selected to understand the process from concept to execution: photography, user research, product design, communication design and branding, and digital media. University of Michigan | BSE Mechanical Engineering Completed 4 years of study in thermodynamics and mechanical systems with an emphasis on computer-aided design and manufacturing applications. about I’m a tech junkie and a driving enthusiast. Minimalist by nature. Organized by training. I’m comfortable wrestling with details, but enjoy tackling large-scale problems with an analytical eye. The engineer in me breaks down whatever I touch and the designer in me looks for the opportunities for improvement. language skills Korean | Moderate Fluency I was born in Korea and raised in the U.S. If dropped off in the middle of Korea I could find a place to live and (great) food to eat. Spanish | Corner Store Fluency I can chat comfortably with native Spanish speakers. technical skills Adobe Creative Suite | High Proficiency I have a high understanding of Photoshop, Illustrator, and InDesign with supplemental knowledge of Flash and Elements. 3D Modeling Rendering | Moderate Proficiency My background has given me opportunities to understand and challenge the capabilities of contemporary 3D modeling and rendering software including Rhino 3D, NX, ProE, and KeyShot.
  • 94. Alok Singh http://uxdpro.com/alok.htm I alokzee@gmail.com I 773-440-4499 Experience Architect who utilizes design thinking methods to target problems, opportunities and needs to create solutions. Skilled at conducting rapid research, designing research plan and generating and iterating concepts to bring products, services and experiences to market. Professional Experience Good Methods, Chicago IL, Oct ’08 – March ’10 Principal UX Designer • Led and mentored good methods requirement visualization and definition team. • Worked closely with clients to develop high fidelity simulations using iRise studio for new product development. • Clients included iRise, University of California San Diego, Knowledge Partners International, Rapid7. Education Skills IIT Institute of Design, Chicago, IL Master of Design Methods Candidate, Expected Graduation Spring 2011 Relevant coursework: service design, business model design, product planning, valuing an innovation pipeline, empathy design workshop, Re-imaging health: research methods, behavioral economics, cognitive human factors, Strategic design research: base of the pyramid, design Bank of America, Chicago IL, Dec ’06 – Oct ‘08 analysis, design synthesis , observing users, opportunity Usability Engineer/Business Analyst (Front End) • Worked closely with business partners to identify business needs, prototype requirements and present to business and technology partners. • Designed and developed “Anti-Money Laundering - Know Your Customer” application user interface, participated in usability testing, created/updated bank wide UX style guide. • Achieved deadlines to ensure that the firm reduces exposure to regulatory criticism and penalties. Huron Consulting Group LLC, Chicago IL, Sept ’06 - Nov ‘06 UX/UI Designer • Designed the user interface using Adobe/XHTML/CSS for The Effort Certification Reporting application with the end-certifier in mind. This ensured enhanced user experience through the “effort life-cycle”, promoted the completion and return of effort reports, and managed the research organization’s compliance. identification, developing options, applied quantitative Orbitz LLC, Chicago, IL, June ’05 – Aug ‘06 Product Design Analyst • Worked with product managers in defining the strategy for Orbitz hotel business models. • Created comprehensive process models, project plan and data analysis diagrams towards creating a new process for adding more than 60,000 new hotel sites into Orbitz.com. Wells Fargo Home Mortgage, Des Moines, IA, Sept ’04 - May ‘05 User Interface Designer • Converted business requirements into design specifications working with product management, systems analysts, subject matter experts, and developers. • Created information architecture, task flows, storyboards, wireframes, low and high-fidelity prototypes, and detailed design specifications. * US citizen, authorized to work anywhere in USA methods, advanced design planning, usability methods MMY Institute of Management, Fairfield, IA MA, Digital Media, Interaction Design 2000-2002 Human Factors International, Fairfield, Iowa Certificate in “The Science and Art of Effective Web and Application Design.” Nov. 2000 Planning Skills Competitive analysis, planning roadmaps, portfolio planning, new product and service definitions, facilitations in design process Research Skills Observation techniques, ethnographic interviews, questionnaire design, discussions guide, research plans, insight analysis, experience maps, usability use cases, rapid secondary research Design Skills Service design blueprints, stakeholder maps, business model design, user personas and scenarios, concept illustrations, interactive prototypes Technical Skills iRise Studio, Axure RP, Morae, MS Office Suit, Quality Center, Clear Quest, Test Director, Adobe CS, Wireframes, Action Script, HTML, DHTML, CSS, Java Script Interests Experience modeling, service design and business model design
  • 95. STEPHANIE SMITH 1112 N. MARSHFIELD #2, CHICAGO, IL 60622 S A S MIT H1@GMAIL .COM / / 773. 401. 1642 WHAT I’VE DONE // start-up business planning, analysis, marketing, project management, branding, user experience design, communication design, information architecture, contract negotiation WHAT I SEEK // an internship in the fields of design planning and/or design strategy EDUCATION // May 2013 IIT Institute of Design master of design candidate IIT Stuart School of Business master of business candidate COURSEWORK // communication design, digital media, photography, May 2005 Loyola University New Orleans financial and management accounting, marketing management, branding, BS, music industry studies product design magna cum laude, honors program EXPERIENCE // AFFILIATIONS // 2007-2010 Meeting Trader Inc. director of operations meetings and events industry technology startup 2010 OutsideID, Institute of Design Social Activities Board 2009 edited business plan and cash flow, with co-wrote and sensitivity analysis for successful seed-stage funding ($650K) directed 6-person computer programming team in Chicago and India writing 60,000+ lines of computer code Co-Chair, Student Affairs Committee Meeting Professionals International (MPI), Chicago Area Chapter designed user interface for web-based application created marketing presentations, materials, logo and stationary 2006-2008 The Austin Group market analyst meetings and events industry procurement consulting firm negotiated multi-million dollar hotel contracts for corporate meeting and event planners maintained, updated and analyzed benchmark pricing and group standards of negotiated corporate meetings provided litigation support including database creation and instantaneous settlement calculation 2005-2006 Putumayo World Music world music record label caribbean sales and marketing coordinator established three new distributors in Caribbean market, increasing profits generated from that market by 200% AWARDS // 2010 Dean’s Scholarship, IIT Stuart School of Business 2008, 2009 Tomorrow’s Leader (Nomination), Meeting Professionals International (MPI), Chicago Area Chapter 2005 Ignatian Scholar, Loyola University New Orleans SKILLS // software languages adobe creative suite (cs5) MAS 200 conversational spanish, conversational french INTERESTS // music composer, pianist, vocalist in classical, jazz and rock music fiction participant in writer’s loft workshop (2009) for creative fiction writing created segmented marketing plan for record retail business culture in Trinidad coordinated co-branded sales promotion with Club Med Resorts formative childhood years spent living in Seoul, South Korea and extensive world travel for business and pleasure
  • 96. Jung Joo Sohn 1 E 8th St. #802 Chicago, IL 60605 USA E-mail : sohn@id.iit.edu Website : www.jungjoosohn.com Mobile phone : 312 - 972 - 3293 Objective Seeking a full time position working on a multi-disciplinary team focusing on user-centered design as a industrial designer Experience ZeusGRID / Chicago, IL USA / Jan. 2011 - Current Awards Samsung design membership - Product designer in development team for “Home appliance intergration system” - Collected data from secondary, market and user research - Created new concept ideas, solutions, user scenarios and physical user interface (PUI) using sketches, prototypes and 2D 3D renderings The Best of the Best (SIG) / Dec.19. 2007 The Best of the Best (Project) / Dec. 06. 2006 Skylife Co. / Seoul, Korea / Mar. 2009 - Aug. 2009 - Designed “Setup Box” for development team - Designed secondary, market and user research. Synthesized results for use in setup box - Developed concept ideas, solutions and user interface using sketches, prototypes, 2D 3D renderings and full-scale mock-ups for low-cost, high end and hybrid models Samsung Electronics Co. / Seoul, Korea / Oct. 2005 - Dec. 2007 - Intern, Industrial Design Future experience group / Jan. - Aug. 2007 - Team leader for UI Design for Mobile (scheduler) project - Managed team members to re-invent the digital scheduler through cloud computing - Designed primary, secondary, market and user research using variety of design methods - Created new concept ideations, solutions, graphic user interface (GUI) and structure system using sketches, prototypes, 2D renderings and interactive media DM (Digital Media) group / Apr. - Jun. 2007 - Team leader for F Project (Create a new business through flexible LCD) with cross functional team - Developed short and long term solutions for new product - Collected data from primary, secondary, market and user research - Created new concept ideas, solutions, user interface and user scenarios through various methods Techwin / Apr. - Dec. / 2006 - Designed for digital camera U-vu Project as a product designer - Conducted Next Digital Camera project - Discovered a new target user, collected data from primary, secondary, market and user research - Created new concept ideas, solutions, PUI GUI using sketches, user scenarios, prototypes, 2D 3D renderings and full-scale mock-up CNB (Create New Business) group / Apr. - Jul. 2006 - Team leader for WIBRO (Wireless Broadband) project - Designed Future mobile products using WIBRO technology - Gathered and synthesized information from primary, secondary, market and user research - Created new concept ideas, solutions, UI using sketches, prototypes, 2D 3D renderings and user scenarios Mobile group / Jan. 2006 - Apr. 2006 - Team leader for Killer Button (Mobile phone for Third world) project - Research on Third World market and users - Created various ideas, solutions, PUI GUI using sketches and 2D renderings Shinhwa Electronics Co. / Seoul, Korea / Sept. 2006 - Design team leader for Emergency Light project - Resolved differences between engineering and design team - Researched environmental implications for Emergency Light - Designed solutions using sketches, user scenarios and 2D 3D renderings based on engineering specifications Koizumi international lighting competition Honorable Mention / Jul. 31.2006 International Taiwan bicycle design competition Merit Prize Mar. 08. 2006 Universal design competition (KOREA) Merit Prize / Nov. 22. 2005 Skills Research analysis and synthesis Design Strategy / Planning Design conception development Product Design Idea visualization, Concept development, Freehand Sketching, Prototyping, Digital modeling and rendering 2D : Adobe CS5 suite (Illustrator, Photoshop, Indesign), Microsoft Office 3D : Rhinoceros, SketchUp, Hypershot, Autodesk (3ds max, Sketchbook, Alias Imagestudio, Autocad) Activities 7th International Conference on Design Emotion (www.id.iit.edu/de2010) / Chicago, IL USA / October 2010 Volunteer, IIT Institute of Design, Product designer Design Research Conference 2010 (www.designresearchconference.org) / Chiacgo, IL USA / May 2010 Volunteer, IIT Institute of Design, Communication designer The 2008 Public Design EXPO / Seoul, Korea / Oct. 2008 Design Workshop with Young Designers from Nordic Countries Samsung design membership Student council / 2007 / Members of the 15th Graduating Class - Curture Part B+ SIG / 2007 (SIG : Special Interest Group) ‘OTHERS’ Project group / 2007–2008 City watching workshop director / Nov. 2006 U-eye SIG / 2006 DOMUS Academy (Milano, Italy) International workshop, Korea November 2006 (SADI: Samsung Art and Design Institute Membership) IDEO (San Francisco USA) International workshop, Korea 2007 (SADI : Samsung Art and Design Institute Membership) Design Undesigned project group / Apr. – Nov. 2007 Exhibition End of Year Show 2010 IIT Institute of Design End of Year Show (http://www.id.iit.edu/index.php?id=1093 ), 2010 Design Undesigned exhibition_Project Group (www.designundesigned.com) / Pill Design, 2007 Education Institute of design, Illinois Institute of Technology / Chicago - Master of Design Candidate 2011 Emphasis on strategic design planning, user-centered design through user research, prototyping and planing strategy Myongji University / Yongin-si, Korea / Mar. 2000 - Feb. 2008 - Bachelor of Design in Industrial Design Myongji University industrial design 15th graduation exhibition Leaf - Mobile for kids, 2007 Samsung design membership GDP exhibition / WIND Project - GUI for Mobile (GDP : Global Design Project), 2007 Annual exhibition, 2006 Shanghai design Korea exhibition / U-vu (2008, 2010 ver.), 2006 GDP exhibition / U-vu (2010 ver.), 2006 SIG exhibition / Unique Eyes ( SIG : Special Interest Groups ), 2006
  • 97. Brian Strawn 773.354.3546 | strawn@id.iit.edu | strawnsierralta.com Objective I seek a summer internship with an interdisciplinary, research driven design studio. I aim to develop compelling user experiences around environmental and interaction design. Experience Awards and Honors Design Director, Architect Co-Founder | Strawn.Sierralta | 2003-Current | Chicago, IL Ski-On Home featured in “Hosues We Love” Dwell magazine | April 2011 Strawn.Sierralta is a boutique architecture and design studio that explores issues spanning the fields of architecture, landscape design, art, ecology and future cities. Projects include: Ski-On Home, World Trade Center Memorial, Ford Calumet Environmental Center, History Channel’s City of the Future and Paris 2012 Olympic Landmark. Featured in: The New York Times, Newsweek, Architectural Record, The Chicago Tribune, The Wall Street Journal, Chicago Sun Times, Architect Magazine and others. Exhibited at: The Museum of Science and Industry, The Chicago Architecture Foundation, The Chicago Cultural Center and The Graham Foundation in Chicago, IL, The Art Museum of Western Virginia in Charlottesville, VA, Pavillion de L’Arsenal in Paris, France, High Desert Test Sites 4 in Joshua Tree, CA, garden LAb at The Art Center College of Design, Pasadena, CA, and at The World Financial Center in New York, NY. Architectural Designer | Gensler | 2010 | Chicago, IL Gensler is a global architecture, design, planning and consulting firm. Worked in design and planning teams on urban proposals for St. Louis, Indianapolis and Chicago. Lake Effect published in Gestalten’s book “Utopia Forever: Visions of Architecture and Urbanism” | April 2011 Ski-On Home selected by Tahoe Quarterly magazine for Mountain Home Award | February 2011 Chicago Architectural Club and American Institute of Architects’ Emerging Visions Award | 2007 History Channel City of the Future IBM Engineering Innovation Award | 2006 McCormick Tribune Foundation Sculpture Competition Finalist | 2005 Ford Calumet Environmental Center Competition Finalist | 2004 Project Manager | Vinci Hamp Architects | 2003-2007 | Chicago, IL Green Tent Design Competition First Prize Award | 2004 Vinci Hamp Architects is a practice that specializes in museum installations, interior architecture, space planning and historic preservation. Paris Olympic Landmark Competition Notable Entry Award | 2004 Worked as a project manager, coordinating interdisciplinary teams from concept sketches through construction. Named by Chicago Tribune’s architectural critic, Blair Kamin “Ones to Watch” | 2003 Projects include: “Josef Hoffman: Interiors, 1902 -1913” exhibit at the Neue Galerie in New York, NY. Interior restoration of Frank Lloyd Wright’s Beachy Residence in Oak Park, IL. A modern summerhouse, adjacent to Solon Spencer Beman’s historic dairy buildings, at Crab Tree Farm in Lake Bluff, IL. Interior renovation of Howard Van Doren Shaw’s historic penthouse residence in Chicago, IL. Education Illinois Institute of Technology | Institute of Design | Chicago, IL Master of Design Candidate | May 2012 Projects include: Smart Meter Energy Monitor, Emapthy, Placemaking, Sustainable Product Design, Reverse Vending Machine, Urban Informatics and Interaction Design University of Illinois at Chicago | School of Architecture | Chicago, IL World Trade Center Memorial Competition Finalist | 2003 Skills Design Conceptual development, ideation, prototyping, space and city planning, architecture, project management Software Adobe Photoshop, InDesign, Illustrator, Autocad, 3D Sketchup, Keyshot, Microsoft Office Suite, PC Mac Proficient Master of Architecture | 2003 Activities and Associations Study Abroad T.U. Delft, Netherlands | Summer 2001 Rome, Italy | Fall 2002 Chicago Architectural Club Board Member | 2009 - current Awards Susan McNealy Scholarship | 2003 Top Portfolio Award | Spring 2003 Invited Architecture Critic at UIC, IIT, Columbia College, LUZ (Venezuela) and URU (Venezuela) | 2006 - current Southern Illinois University at Carbondale | Carbondale, IL UIC SoA Alumni Association Board Member | 2006 - 2010 Green Rescheme Design Competition Invited Judge | 2010 Bachelor of Arts in Zoology | 1997 Internships and Volunteer Work Research Study, Vole Reproductive Territories; Carbondale, IL | 1996 Henson Robinson Zoo; Springfield, IL | 1997 Work Abroad, Bald Hind Pub; London, England | 1997-1998 Work samples and references available upon request.
  • 98. Jessica Striebich jessicas@id.iit.edu | trex.id.iit.edu/~jessicas | 213.210.3730 | Chicago, IL Objective Design and envision meaningful experiences with products, services and communication through a deep understanding of users. Engage in a collaborative environment with a diverse and adventurous team. Education Featured Projects IIT Institute of Design Rethinking interaction for the visually impaired | Master of Design, May 2011 We have immersed ourselves in understanding the world of the blind in order to explore how we might design interactions that are not dependent on visual capacity. As we converge on a more focused solution space, we plan to involve the core users through participatory design and rapidly iterate our concepts. Coursework focus: research, service, systems, communication, planning University of Southern California (USC) B.A. Communication, May 2004 Minor: Communication Arts and Graphics London study abroad participant, Spring 2003 Skills Design xxUser research xxAnalysis and synthesis xxWorkshop facilitation xxProject management xxConcept and ideation sketching xxPreparing design deliverables xxDigital photography + video xxFoam core prototyping Software xxAdobe Creative Suite xxSketchUp / basic 3D modeling xxMicrosoft Office Suite xxFileMaker Improving Physician Handoffs | IIT Institute of Design, 2011 Memorial Sloan-Kettering Cancer Center, IIT Institute of Design, 2010 Building off of my research from the summer, I joined with two other students to move this project through the next phase. In supporting physician handoffs, we addressed needs of the user and the existing system and visualized a future scenario. The concepts we proposed are currently under development at MSKCC. peer, a platform by AARP (non-sponsored) | IIT Institute of Design, Planning Workshop, 2010 After creating a framework for platform thinking, we researched the process of retirement. We developed a solution that included learning, teaching and doing. Along with a few others, I presented our work and facilitated a workshop to engage the Home Life Consortium on how to think and plan for platform-level strategies. Future Living | IIT Institute of Design, Systems Workshop, 2009 Instructor: Charles L. Owen | INDEX Bronze award Using the rigorous method of structured planning, our class envisioned the home of the future. The process was a top-down and then bottom-up approach. Our solutions considered the future with a global perspective and addressed environmental, community, physiological and emotional factors. Experience Design Research Intern | Memorial Sloan-Kettering Cancer Center, 2010, NYC Intro to Product and Transportation Design Chosen by the MSKCC Strategic Planning Innovation group to lead a research effort for understanding physician handoffs, I brought an approachable, user-centered lens to an issue that is clinical in nature. With the help of an undergraduate intern who I managed, we collaborated with the Patient Safety team, physicians and hospital administration to gain a holistic understanding of how this information exchange occurs. Cuyamaca College Awards Coordinator | Other Coursework Art Center College of Design Graphic Design, Web Design Activities + Associations SocialID + WelcomeID Co-Chair IIT Institute of Design, 2009 + 2010 Social event and orientation planning Design Research Conference IIT Institute of Design, Committee member, 2010 Ensured consistency across Experience Design and Communication Design teams Gamma Theta Gamma LA Alumnae chapter of Alpha Chi Omega, 2006-08 Executive Board: Website/Email Coordinator Promax/BDA MI6, 2006-2007, Los Angeles, CA Promax/BDA MI6 is a global trade association for promotion, marketing and design professionals in the broadcast and videogame industries, hosting several annual conferences and awards competitions. To ensure the success of awards-related programming, I coordinated both the human and systemic components of the process. Acting as a primary connection between the organization and industry professionals, I nurtured relationships and helped to grow membership trust. I supported the department's success by generating fresh ideas for improving existing systems and processes. Freelance Graphic Designer | various clients, 2005-2011 Branding, layout and type design for print and web communications Interests Technology + gadgets, human rights, accessibility Crocheting, crafting + DIY, live music, world travel
  • 99. Chao Su 1 E 8th St, #802 Chicago, IL 60605 312-560-8225 Seeking a full-time position working on a multidisciplinary team to create user-centered products and services. Highly interested in the areas of user experience and interaction design. http://chaosudesign.com chaosu@id.iit.edu Skills Experience Strategic Problem-solving Problem framing Positioning Qualitative analysis Insight generation Steelcase Inc. | Grand Rapids, MI | Summer, 2010 Research Field study Ethnographic interview Surveying Design Hand sketching Rapid prototyping Wireframing Scenario planning Usability testing Software Html/ CSS Adobe Creative Suites Premiere Microsoft Office Rhinocero and V-ray Language English Mandarin Design research Intern on social interaction • • • • Led defining project goals and framing project plans Conducted independent internal interviews and surveys, analyzed research data Developed a prototype to understand internal social behavior of organization Created design principles and concept wireframes Ole Jenssen Bamboo Sofa | Shanghai, China | Summer, 2009 Manufacturing coordinator • • • Researched bamboo furniture market and manufacturing resources in China Supervised production and logistics from China to Denmark The work was exhibited on the 8th Shanghai Biennale Neri Hu Design and Research Office | Shanghai, China | 08-12/ 2008 Product Designer • Designed customized tableware, chairs and lighting for hotels and restaurants Projects Design Consultancies Knowledge Sharing How do people in design consultancies share knowledge? • • Creating recommendations for optimizing sharing experience Designing interactive tools for supporting knowledge sharing Wish State Interactive Experience How to create a street interactive expeience in Chicago Loop? • Created and launched an augmented reality mobile application for Chicago Loop Alliance The final project was exhibited at site in Chicago Loop for 7 weeks Education • IIT Institute of Design How Amazon can invent a frequent shopper program to busy woman customers? Chicago, IL Master of Design candidate, expected spring 2011 Coursework in user-centered design research, design strategy, user experience and interaction design Tongji University Shanghai, China Bachelor of Engineering Industrial Design, 2008 Coursework in product design Amazon.com • Developed user experience strategy around multi channel shopping styles Tradeshow User Interaction Experience How digital device can change the trade show experience? • Created a mobile application supporting self-organization of trade show information and team collaboration Judd Goldman Adaptive Sailing Program • Proposed and developed business strategy and roadmaps for disabled children and their families Aisin Electric Wheelchair (Japan) • Developed product concepts for year 2015 • Final concept was awarded Aisin Design Award (Japan)
  • 100. JIHYUN SUN 3600 N Lake Shore Drive #1401, Chicago, IL 60613 312.404.2453 | jihyuns@id.iit.edu Ph.D. Candidate | Institute of Design, Illinois Institute of Technology, Chicago, IL OBJECTIVE * Seek a summer internship position/full time position in interaction design focused on user research for products, systems or services. QUALIFICATION * Experienced interaction design researcher with understanding design thinking, HCI, cognitive science, and visual communication design. * Strong background in research and developing user-centered system design, usability, and user interface of products and services from conception to completion of consumer electronic devices and interaction design. WORK and RESEARCH EXPERIENCES Research Assistant, Human-Centered Robotics System and business planning for Toyota Motor Engineering Manufacturing North America, Inc. , Institute of Design, IIT (Jan 2008 - Jul 2009) • Planning and conducting user research, concepts development and system design Research Assistant, Human-Centered System Integration for Future Car Interior Design for Toyota Gosei Japan, Institute of Design, IIT (Sep 2008-Mar 2009) • Planning and developing system concepts Design Research Assistant, Rethinking Health, Institute of Design, IIT (Jul - Dec 2007) • US healthcare design research initiative - redefining problems • Conducting 25 interviews with healthcare policy experts and developing concepts based on insights obtained Design Researcher for Magellan GPS, Institute of Design, IIT (May-Jul 2007) • Ethnographic User Research - development of research protocol for the global participants (US, Europe, and Asia) and conducting user research User Interface Designer and Usability Research Engineer, User Interface Group, Digital Media RD Center, Samsung Electronics, South Korea (Feb 2002- Mar 2005) • Product planning, user and usage research, development and evaluation (usability test) of consumer electronic products such as digital home appliances, portable devices, etc. • Standardized and guided corporate UI elements Graduate Student Researcher, Cognitive Engineering Psychology Laboratory, Yonsei University, Korea (Mar 2000Dec 2001) • Conducting experimental psychology research for the topic, ‘The Sensibility Effect of Color Combination and Layout in the Design of Web Site’ EDUCATION • Ph.D. Candidate, Institute of Design, Illinois Institute of Technology, Chicago, IL, U.S. (May 2012, expected) • M.S. in Cognitive Science Program, Yonsei University, Seoul, Korea (Feb 2002) • B.F.A. in Visual Communication Design, Hong-ik University, Seoul, South Korea (Feb 2000) PUBLICATIONS • Sun, J.H., Gregory, J. (2007) “Designing for Cognitive Artifacts and Activities in Clinical Care.” Proceedings of the International Associations of Societies Design Research 2007 (in print). • Sun, J. H., Cho, K. J., Han, K. H. (2004) “The Sensibility Effect of Color Combination and Layout in the Design of Web Sites.” Journal of Korean Society of Design Science, 17(2). • Sun, J. H., Cho, K. J., Han, K. H. (2004) “A Study on Sensibility of Web Page.” Korean Journal of the Science of Emotion Sensibility, 6(4). • Sun, J. H., Ha, H. S., Gu, T. H., (2003) “Study of the Layout of Universal Remote-control Buttons as a Factor of Usability.” Proceedings of the Korean HCI Conference. • Sun, J. H., Han, K. H. (2002) “The Sensibility Effect of Color Combination and Layout in the Design of Web Site.” Proceedings of the Korean HCI Conference. TEACHING EXPERIENCES • Teaching Assistant, Workshop: Robotics Systems and Business Models, Institute of Design, IIT (Spring 2008) • Part-time Instructor, Web Site Design, Hanyang University, Seoul, Korea (Spring 2005) • Teaching Assistant, Graduate Program in Cognitive Science, Yonsei University, Seoul, Korea (Spring 2001) TECHNICAL SKILLS • Adobe Creative Suite 5 (Photoshop, Illustrator, Dreamweaver, Flash) Microsoft Office/ SPSS / JAVA ACTIVITIES • IxDA, ICOGRADA, ACM, IASDR
  • 101. Matthew B. Swift email: swiftmb@gmail.com cell: 314.853.7638 Objective Experience To model and interpret user behaviors, experiences, and attitudes to inform strategy and development. Adler Planetarium Education Saint Louis University St. Louis, MO 09/01-05/05 John Cook School of Business Business Management Chicago, IL 11/10-Present Visitor Researcher Conducting behavioral research to inform navigation strategy and exhibit design. Exploring the different ways that visitors experience the space, make decisions before and during their visit, and interact with the exhibits. GRANDFamilies Chicago, IL 06/09-08/09 Design Planning Research Associate Project work Developed concepts for communication touch point redesigns in an effort to create a cogent brand identity and to improve the efficacy of fund-raising. Executed qualitative user research to inform concepts. • Worked with founder and board members to determine project direction • Conducted interviews with grandparents, employees, and board members • Observed support group sessions Richard J Daley Global Cities Forum Accenture Illinois Institute of Technology Chicago, IL 09/07-05/10 MDes, Institute of Design MBA, Stuart School of Business Every year mayors from around the world gather in Chicago to share best practices and discuss new ideas. This research project is focused on exploring remote collaboration in an effort to extend the forum experience for global mayors. MacArthur Foundation: Informal Learning Interactive Media workshop focused on facilitating informal learning throughout the city by engaging users with the physical environment. The project focused on concept development and prototyping methods. Chicago, IL 06/05-09/07 Analyst Large Municipal Agency Designing and testing an enterprise level content management system. Worked with internal team and client subject matter experts to create online solution and worked with internal system users to ensure coverage and functionality of solution. Responsibilities included: • Design of system workflow/user interaction • Creation of test plan, use case scenarios, test scripts • Evaluative research and user acceptance testing • System Test planning and execution Global Pharmaceutical Company Part of team developing and implementing approval and review system for potential company contracts. Responsibilities included: • Process Mapping • Document management system configuration • Design of the contract workflow through the approval and review process
  • 102. LibbyTaggart Experience 853 West Grace Chicago, Illinois 773 750 8418 ertag@hotmail.com o bje c t i ve S.C. Johnson, Enabling Innovation Racine, Wisconsin Intern, Jan 2011 – present Creating visualizations of research findings for sharing with key stakeholders and developing facilitation tools for upcoming workshops. Sylver Consulting, Innovation Research and Strategy Firm Chicago, Illinois Intern and Design Researcher, May 2010 – present Seeking a full-time or contract position with an organization that values design research and planning to create innovative solutions. Client: Major food distributor. Assisted with the analysis and synthesis of large amounts of user research to uncover distinct patterns and needs. Helped to develop frameworks to communicate findings and identify opportunity areas for future product development. awa r ds Planned and implemented a research project focused on uncovering the needs and challenges of itinerant performing arts groups in the city of Chicago. Conducted research, analysis and offered potential solutions to increase audience engagement. B2B Magazine 2007 B2B’s Best Best Integrated Campaign c o u r sew o r k Interactive Embedded Systems Immersive Media Interaction Design Methods Design Planning Portfolio Planning Design Analysis and Synthesis S k i lls Chicago Department of Cultural Affairs Chicago, Illinois Intern, Summer 2010 Mobium Creative Group Chicago, Illinois Design/Production June 2006 – August 2010 Worked in collaborative environment to develop brands and create integrated marketing campaigns. Contributed to strategic development and fulfillment of concepts. Clients included: PitneyBowes, University of Illinois Foundation, Herff Jones, Moog, Time Warner. Freelance Designer Chicago, Illinois January 1998 – present Clients include: CrateBarrel, Frankel/Arc Worldwide, Abelson-Taylor, 5p1t, justb Studio, The Sara Lee Foundation, The Bruss Company (part of the Tyson Foods family) Ethnography, design analysis and synthesis, human factors (cognitive, physical, social, and cultural), prototyping, data analysis and visualization Sg2, LLC Skokie, Illinois Design/Production Manager August 2004 – May 2006 InDesign, Photoshop, Illustrator, Basic HTML/ XHTML, CSS, Flash, Action Script (Basic), PowerPoint, Keynote, video editing Maginnis, Incorporated Chicago, Illinois Graphic Designer and Illustrator August 1997 – May 2002 Highly skilled in both painting and drawing i n te r ests Semi-professional vocalist with various groups in Chicago, including Faces for Radio Photography Experimental cooking Managed design and production of print publications and conference presentations. Was responsible for recruiting and managing designers. Selected vendors and obtained estimates. Developed concepts, design and copy for business-to-business and consumer projects. Designed and illustrated brochures, catalogs, identities, environmental graphics, and Web sites. Art directed photoshoots. Managed junior designers. E du c at i o n Institute of Design, Illinois Institute of Technology Chicago, Illinois Masters of Design, expected graduation December 2010 The School of the Art Institute of Chicago Chicago, Illinois Post-Baccalaureate Certificate in Visual Communications 1997 Connecticut College New London, Connecticut BA, Design Studies 1996 St. Martin in the Fields School of Art London, England Studied painting, drawing, photography and art history 1994
  • 103. Max J. Talbot-Minkin 611 S. Wells St #2207, Chicago, IL 60607 (m) 917.399.5324 | max@maxtm.com Seeking to apply my diverse background and skills to an internship in the field of product design. Education IIT Institute of Design (Chicago, IL) Master of Design, MBA 2009-2012 (expected) Awards: Fellowship and scholarship Pratt Institute (Brooklyn, NY) Industrial Design (continuing ed.) 2007-2008 Work Experience Chicago, IL Dec. 2010 Ongoing Munich, Germany Jun. 2009 Jul. 2009 Columbia University (New York, NY) Computer Science (B.A.) 2003-2007 Honors: Dean’s List Skills Organizations Transportation Research Board • Public Involvement Committee member, 2008-2009 Columbia Spectator • Senior Staff Photographer, 2006-2007 Assisted with start-up operations, strategic planning, client presentations, and translations; developed and assisted in the production of a promotional video. innosabi is an innovative new company that has worked with Siemens and other partners to develop new products using crowdsourcing and user research. New York, NY Feb. 2004 May. 2007 Columbia University Information Technology, Senior Institute of Design • The New Idiom (blog), Editor, 2011 • IIT Diversity Committee, Student Rep, 2010-present innosabi, Start-Up Operations / Business Development Howard/Stein-Hudson Associates, Inc., • Rhino 3D, SketchUp, Keyshot, Adobe Creative Suite, sketching drawing, prototyping model-making • Basic German, French Currently working with a team to define and understand user needs, catalog current usage, and propose a redesign for DePaul University’s School of New Learning (SNL). New York, NY Jun. 2007 Jul. 2009 Design Language Firstwater, Designer Heidelberg, Germany Jun. 2007 Aug. 2007 Transportation Planner II, Public Involvement Specialist Studied regions and users to identify transportation needs; developed informational graphics, logos, project brands, and 3D models; designed and programmed client and project web sites; performed community outreach work; coordinated and facilitated public meetings; developed state and regional long-term transportation plans; produced GIS mapping data. Residence Consultant/Head Lab Consultant Senior end-user support for students, faculty, and staff; maintained machines and assisted users in on-campus computer labs. Heidelberger Druckmaschinen GmbH, Business Consulting Unit – Praktikant (Intern) Designed, developed, and deployed online bug-tracker, FAQ, and ticketing system; created online internal printing press performance benchmark database. Freelance Experience Web Design, Development, and Management Start-up and small business web site development and project management. Photography Freelance work has been featured in over 15 publications, including New York Magazine, Dime Magazine, and Gothamist.
  • 104. Zahra Tashakorinia 474 N Lake Shore Dr. zahra@id.iit.edu Chicago, IL s.tashakorinia@gmail.com 60611, USA +1 312 810 8053 Work Experience Objective Education Passionate designer seeking an internship in product design and research position to apply user-centered design practices in a multidisciplinary environment. 2010 Institute of Design, IIT Candidate of M.Des Expected graduation: Fall 2011 2006 – 2008 Faculty of Fine Art, University of Tehran M.A. in Industrial Design 2002 – 2006 Faculty of Fine Art, University of Tehran B.A. in Industrial Design Research Papers Tashakorinia, Arabkhradmand, A.H, 2009 Tashakorinia Z., Arabkhradmand A H Chopankareh, V., Study on user’s emotions and needs to design a new product for carrying ski equipments, International Conference on Engineering Design, ICED'09, Stanford University, Stanford, CA, USA 2009 Khorsandian, S., Moghadam, N., Tashakorinia, Z Educational studies in Z., relation between subjective concepts and Abstract Forms, The 11th International Conference on Engineering and Product Design Education, EPDE09, University of Brighton, Brighton, UK 2008 Tashakorinia, Z., khodadadeh, Y., Arab Kheradmand, A.M., Ergonomics Investigation of Jeweller’s Workstation, 44th Annual Conference Of The Human Factors And Ergonomics Society Of Australia, HFESA, Adelaide, Australia 2008 Emami, J. Tashakorinia, Z., Tashakori, M., Bionic Design in Industrial Design Education at University of Tehran, The 10th International Conference on Engineering and Product Design Education, EPDE08, Universitat Politecnica de catalunya, Barcelona, Spain 2008 Tashakorinia, Z., khodadadeh, Y., Arab Kheradmand, A.M., Optimizing the Workstation of Jewelers in Jewelry Workshop, Nordic Ergonomics Society conference, NES08 Reykjavík, conference NES08, Reykjavík Iceland 2007 Barati, B., Tashakorinia, Z., Zafarmand, S.D., Design for the Problems in the Campus of University of Tehran, International Association of Societies of Design Research, IASDR07, Hong Kong, Polytechnic University, Hong Kong 2010 Institute of Design, IIT Summer camp teaching assistant 2007 – 2008 Design Core [4s] Architectural Urban Planning Consultant Collaborate with research team, participated in group sketch and brainstorming for interior furniture 2006 – 2008 Bijoux and Jewelry Design Design by order, self employed 2004 – 2005 Iran Rail Way Company Train re-design: market research, ideation sketching, brainstorming, model-making 2003 – 2004 Molavi College Taught history of art, visual art, etc. Skills Rhinoceros, S lidW k J SolidWorks, Jewel CAD l CAD, Softwares Rhi f Adobe (InDesign, Photoshop, Illustrator), Microsoft Office (MAC and PC) Languages Persian (mother tongue) English (fluent) French (fair) Diamond Certification from Ministry of Industries Grading and Mines of Iran, 2006 Awards 2008 Patented and registered “SKI-MATE” (Ski equipments carrier) as invention in Iran 2008 Awarded as one of the pioneer students in industrial design i d t i l d i research i th “D of h in the “Day f Research in Fine Art” at University of Tehran 2003/2005/2007 Participated and awarded in “Best Students Project Exhibition” in University Of Tehran Ranked 18 out of 124541 participants in art 2002 nation wide university entrance examination and awarded as Outstanding Talent. Interests Painting Hand sketching, Miniature (Traditional Persian painting) Music Playing guitar and tonbak (traditional Persian instrument), listening music, visiting concerts d festivals and f ti l Sport Skiing, skating, cycling Photography Documentary, Artistic, Landscape, Travel Travel I have visited more than 21 countries around the world
  • 105. jake teitelbaum | innovator | problem solver | industrial designer jacob.tlb@gmail.com | ph +1 312 342 1025 | 2611 W Augusta 3R | Chicago IL 60622 | USA I want to work collaborate passionate people to bring great ideas to life. Places I have worked StudioOneEleven {Berlin Packaging} | Senior Industrial Designer | 2008-now | Chicago IL In this eight person team, we do everything from building brands to designing and engineering custom packaging for global brands such as Downy, Turtlewax Simple Green. The success rate is high (35% of all projects to market) and no detail is left untouched. We literally see the design though to the store shelf. Webb Scarlett DeVlam | Industrial Designer {contract} | 2008 | Chicago IL At this international consultancy, I designed structural packaging and fast moving consumer goods for major brands that you deal with every day of your life. Huge projects included a 5 year strategic packaging plan for Microsoft, the Future of Oral Care with Crest Pampers “EasyUps” redesign. Cardinal Brands | Industrial Designer | 2006-2007 | Lawrence KS I was the only Industrial designer responsible for the development of new products in the very stale Infusion Design | Industrial Designer | 2004-2006 | Kansas City KS At this busy design consultancy we were known worldwide for designing transportation interiors. In a very lean team, we designed the interiors to Learjets Embraers - from sketch to full scale models. The hours were crazy and the pace was lightspeed. Where I have studied IIT Institute of Design | MDM | Expected date of Graduation Fall 2012 University of Kansas | BFA in Industrial Design (3.4GPA) | class of 2004 UNSW | Sydney, Australia | Fall 2002 Institute of European Design | Milan, Italy | Summer 2001 Notable Successes Various Ramblings IDSA Student Merit Award 2004 Over 30 of my designs launched to market in 2009/10 Multiple patents with companies including PG and Schering Plough Four years of competitive road cycling with 8 podiums one state championship win Some of my technical skills Years of experience in peacefully working with engineers to maintain design vision Contact me to learn more. jacob.tlb@gmail.com | ph +1 312 342 1025 | 2611 W Augusta 3R | Chicago IL 60622 | USA
  • 106. traci thomas design planning + strategy thomas@id.iit.edu | 617.905.8334 A passionate, user-driven designer with a background in financial services seeks to initiate breakthrough services, facilitate innovation, and create meaningful user experiences. professional experience Steelcase inc. | Grand Rapids, May 10–Aug 10 Intern, Applied Research Consulting (ARC) Delivered recommendations to enhance client engagements and department strategy. Conducted in-depth interviews with the internal team and reviewed projects to analyze existing processes. Uncovered opportunity areas by recognizing clients' degree of change as a key factor for consultants to consider. DMA Architects | Chicago, May 08–Aug 08 Contractor, Strategic Planning to President Identified business problem and developed marketing plan to aid firm’s sales strategy. Wrote new web content that effectively communicated the firm’s core competencies and value to clients. Assisted in the creation of the firm’s first electronic newsletter. P-Solve Asset SolutionS | Boston, Nov 08–Dec 08 Contractor, RFP Marketing Brought in for a targeted problem to create a new RFP template. Reviewed the RFP process and information architecture of firm’s RFP database. Developed new and updated existing RFP language. IXIS Global Associates | Boston and Paris, May 02–May 07 Manager, Institutional Marketing Led the design effort of an online content management tool that successfully addressed the workflow of a distributed team. Managed an international team of four. Initiated pre-planning of large, targeted RFPs. Researched, created and maintained industry competitive analysis. education Master of Design Design Planning + Strategy IIT Institute of Design, Chicago May 2011 Bachelor of Arts French, Cum Laude Wellesley College, Wellesley May 1998 skills User research, Surveys, Interviewing, Diagramming, Communication design, Workshop design, Prototyping, Analysis tools InDesign, Illustrator, Photoshop, SketchUp, MAC and PC proficiency Fidelity Investments | Boston, Aug 98–May 02 Financial Writer Developed and repurposed content for RFPs, factsheets and presentations that communicated information about the firm, its investment practices and industry position. academic projects servicing the needs of work-at-home employees Designed Face-to-Face a service platform that provides access to a third place venue and supports work-at-home activities as well as a social network of at-home workers. Re-evaluating the U.S. food stamp policy Analyzed the food stamp policy and reframed its intent using a design and user centered approach. Assessing the cultural perspective of african american women and breast cancer Researched and analyzed the the cultural perspectives of cancer and care among African American women. Designed a booklet and poster for Sloan Kettering Cancer Center highlighting a cultural approach to health care services. planning for future living IDEA 2010 Bronze Award. Designed a housing system for 2050 that addresses primary resource needs like water, food, energy, and issues of climate and population changes.
  • 107. 750 N. Dearborn St. Apt 911 Chicago, IL 60654 | 917.496.7028 | htong@id.iit.edu Helen Tong I am a design research enthusiast looking for a unique opportunity to work with a global team to help companies innovate, strategize and plan future products and services. Professional Experience Design Researcher Steelcase, Inc. Grand Rapids, MI Shanghai, China May - August 2010 • • • Planned and executed a 6-week design research project to understand the design of hospital environments in Shanghai, Fuzhou, Guangzhou, and Hong Kong, China Conducted in-depth interviews with 20 clinicians in 18 public/private hospitals to understand patient care process and workflow Shadowed clinicians and documented observations on inpatient outpatient units Design Intern SC Johnson Shanghai, China May - August 2009 • • • Researched and interviewed 12 local and multinational design firms in Shanghai to evaluate their capabilities for future design thinking projects Conducted a user research study with 12 participants to understand people’s perceptions and experiences with mosquito prevention Led design workshops for the RD and Marketing teams to share knowledge about user-centered design methods Senior Consultant Computer Sciences Corporation Denver, CO New York, NY July 2005 - August 2008 • • • Collaborated with a team of 30+ consultants on a 2-year-long project implementing Meditech’s healthcare software for a 12-facility hospital network in Denver, Colorado Project manager for the implementation of an electronic medical record system for a four-facility hospital network in Westchester County, New York Collaborated with a team of Six-Sigma facilitators to improve the quality of care and efficiency of the hospital workflow Implementation Specialist Meditech, Inc. Framingham, MA Nov 2004 - June 2005 • • Education Implemented and trained physicians, nurses, pharmacists, and lab techs on an electronic medical record system for hospitals across the U.S. Facilitated troubleshooting of software issues and wrote end-user documentation, application manuals and software flow diagrams Institute of Design | Chicago, IL | 2008 - 2011 Master of Design, expected graduation, May 2011 Enhancing my expertise in human-centered design and increasing my knowledge of design innovation by working on multidisciplinary project teams Software Skills Adobe Creative Suite 3D Sketchup Tufts University | Medford, MA | 1999 - 2003 B.S. Human Factors Engineering, Cum Laude Coursework focused on psychology and human factors engineering principles, including ergonomics, cognitive and behavioral psychology, and cultural studies Academic Programs iMovie Video Keynote Presentation Graphite Vellum PC Mac Proficient Languages The Shape of Two Cities | Columbia University | 2003 - 2004 Fluent in Cantonese. Working knowledge of Mandarin and Spanish Post-graduate studies comparing and contrasting the urban design, architecture and historic preservation of two densely populated cities, New York and Paris Tufts/HKU Exchange Program | Hong Kong University | Fall 2001 Immersed in a unique cultural experience in Hong Kong, China, while studying Mandarin, Psychology and Studio Art courses Interests Snowboarding Bikram Yoga Spatial Design Cultural Adventures Foreign Films
  • 108. John Vollmer http://jvollmer.org/portfolio • jvollmer@gmail.com (650) 440–0778 • 1906 W. Crystal #3, Chicago, IL 60622 Seeking a position on multidisciplinary team using interaction design, design research and design strategy to help clients identify new opportunities and capture them through engaging customer experiences. Experience Education Frog Design • Interaction Design Intern, San Francisco, CA, 5/2010–8/2010 IIT Institute of Design, Chicago, IL Master of Design Candidate, Expected 2011 • Helped define and visually communicate a strategy for entering the mobile services space for a client in the entertainment industry. • Designed a series of interface and service concepts as part of a strategic visioning program for a financial services client. • Researched user behaviors and motivations related to energy efficiency, created wireframes for a home energy management device interface. Coursework in human-centered interaction design, design strategy, and design research Willamette University, Salem, OR Bachelor of Arts, Philosophy, 2003 Adaptive Path • Summer Associate, San Francisco, CA, 6/2009–8/2009 • Prepared a strategy focus map and comparative assessment to help the client identify the best opportunities to achieve both business and customer goals. • Helped conduct in-the-field and remote interviews to understand user behaviors, triggers and motivations related to finances. • Participated in strategy and research workshops with the client. Flex Your Power • Web Designer Developer, San Francisco, CA, 10/2004–7/2008 • Led the design and development of web-based tools and microsites to support the State of California’s energy efficiency marketing and outreach campaign. • Designed and implemented an interface to help Californians discover energy efficiency rebates and services available in their area. GiftTree • Web Developer, Vancouver, WA, 10/2003–8/2004 • Initiated an effort to redesign GiftTree’s flagship retail site to better meet customer needs while also achieving GiftTree’s search engine marketing goals. • Defined the information architecture for the new site; developed wireframes and sitemaps; lead front end production. Projects Reducing Patient Risk at Shift Change • Memorial Sloan Kettering, IIT Institute of Design Memorial Sloan Kettering Cancer Center’s (MSKCC) Patient Safety group engaged our team to understand the way their physicians prepare and transfer patient information at shift change, in an effort to reduce the risk of patient harm. We are continuing to work with MSKCC during the Spring 2011 semester on the implementation of our service and interface design recommendations. Photobook Research and Opportunities • Kodak, IIT Institute of Design As part of a sponsored project with Kodak our team interviewed mothers of young children to understand how they engage with and value photography and digital/physical photo artifacts. Our research resulted in a set of experience models and opportunity spaces for new photobook related offerings. Skills Concept exploration (hand sketching, rapid prototyping), ethnographic and secondary research (contextual interviews, video analysis), preparing deliverables (wireframes, design comps, presentation materials.) Expertise working with layout programs (InDesign, Illustrator), graphics/wireframing programs (Photoshop, Fireworks, Omnigraffle, Axure), web technologies (HTML/CSS, Javascript, PHP, MySQL, Flash), and 3D modeling (Google Sketchup, Modo.) Interests I enjoy playing and listening to jazz, soccer, photography, indoor rock climbing, visiting museums and flying sport kites at the beach.
  • 109. Patricia Wang 201.562.7383 wang.pa@gmail.com Objective Seeking a summer internship in design research and strategy Education IIT Institute of Design, Chicago, IL Masters of Design MBA, expected 2013 coursework in product, communication, and design research fundamentals Columbia University, New York, NY B. S. in Chemical Engineering and coursework in social psychology and cognitive psychology Work Experience Procter Gamble Baby Care Product Research Jun 2004 - Nov 2009 Global Pampers Diapers: $7 Billion Brand • Led the development and execution of the consumer learning plan to qualify the next major technological innovation for Global Diapers ($70 Million+ project) • Developed the consumer insights that defined the technical and communication direction for the global product design • Recommended product design changes that met all business constraints (cost, processing capability, and product performance) and transformed a losing design into a 2:1 consumer preferred product globally. Skills • Led the integration of both technical and aesthetic changes to address the product performance, perception and usability outages Quanvert, SPSS, BBN • Developed, designed, and analyzed all global qualitative and quantitative product consumer testing (US, UK, Germany) Statistical Programs Languages Conversational Mandarin, Basic Spanish • Product received President’s Choice Award and nominated for the Sigma Collaboration Award • Granted two US Design Patents Interests Rock Climbing Urban Gardening Social Entrepreneurialism Pampers Baby Wipes: $500 Million Brand • Developed the consumer scent segmentation model that influenced visual package communication, pricing strategy and provided future perfume direction • Guided last major platform change on the Flagship brand ($24 Million project) to meet consumer, regulatory and technical requirements. Project received President’s Choice Award • Led the consumer learning plan and technical product design of the next major platform change • Managed one direct report Venture Pax: User Interface Designer Mar 2010 - Aug 2010 • Developed the user interface for the Venture Pax iPhone App • Developed initial code for the Venture Pax iPhone App Previous internships Colgate-Palmolive, Underarm Process Development Jan 2001 - Aug 2001 • Led “proof of concept” testing of two cost saving projects, based on waste reduction and higher efficiency chemical reactions L’orealUSA, Suncare Formulation May 2002 - Aug 2002 • Developed sunscreen training documents on how sunscreen works • Supported 2 formulators in batch making processes Procter Gamble, Baby Wipes Product Research May 2003 - Aug 2003 • Developed and executed the consumer learning plan to flow an upstream technology to two different product lines • Led the aesthetic product design and consumer communication strategy • Optimized the product design around key skin health and cleansing benefits
  • 110. k.s.wasserman@gmail.com 660 N Dearborn #310. Chicago,IL 60654. 773-226-7465 Hi. My name is Katie Wasserman. I’m looking for a full-time position where business meets design: whether you call it advertising, branding, marketing, strategy, user experience, innovation, product, technology, or service. Education Experience Institute of Design Illinois Institute of Technology Stuart School of Business MDes / MBA Dual Degree expected graduation 2011 MBA Dean’s Scholarship Design Strategist Firstwater. Chicago, IL. 2010 Business Strategy Product Development Design Research ID Culture of Prototyping. Chicago, IL. 2009 Massachusetts Institute of Technology BS Ocean Engineering 2004 Sea Grant Dean Horn Award 2004 SEA Merit Scholarship 2004 ROV Merit Scholarship 2003 ASNE Merit Scholarship 2003 SNAME Merit Scholarship 2003 Microsoft-MIT iCampus Grant 2002 Naval Architect Alion Science and Tech. Washington, DC. 2005-08 Skills ExxonMobil. Houston, TX. 2004 Data Visualization Engineering Analysis Oral Presentation Visual Communication Adobe InDesign/Illustrator 3D Modeling/Rendering Prototyping/Sketching Web Design html/css Interviews, Analysis, Systhesis Communication Design Project Managment Engineering Design and Analysis 3D Modeling/Rendering Project Manager Microsoft iCampus Research. Cambridge, MA. 2003 Digital Prototyping of a virtual aquarium Communication Design Interaction Design
  • 111. Alisa Weinstein 433 W. Wellington #GS, Chicago, IL 60657 415.216.6319 alisaweinstein@gmail.com Objective Education Experience Institute of Design, IIT Master of Design, Design Research, 2013 Blue Practice Boutique PR and marketing firm focused on clean tech and green businesses Account Manager, 2008-2010, San Francisco, CA Foundation-year coursework emphasizes skill building in communication and product design, multimedia and sketching, and introduction to design methods University of California, Berkeley Master of Arts in Journalism, 2003 Coursework in feature writing, radio production and foreign reporting Bloomberg Journalism Scholarship, 2002 A summer internship working as part of a team practicing human-centered design to create meaningful products and services. Collaborated with clients to help promote innovations and services that address climate change. Fostered relationships between clients and reporters resulting in consistent and positive media coverage in top-tier publications. Projects include: Silver Spring Networks – Interviewed stakeholders and conducted research to develop a framework for communicating the benefits of the smart grid and addressing concerns about security, privacy and public health. PACT – Created communications strategy for the launch of a sustainably manufactured underwear brand designed in partnership with Yves Behar. University of Michigan, Ann Arbor Bachelor of Arts in English,1995 McDonough Braungart Design Chemistry – Developed communications and social media strategy for the Cradle to Cradle® certification program to reassert its leadership position in the eco-certification market. Created guidelines to help certification clients talk about and gain recognition for their achievements. Coursework in Essay Writing, Poetry and Psychology James B. Angell Scholar, 1994 Flashpoint Boutique public relations firm focused on consumer technology products Senior Account Executive, 2006-2008, San Francisco, CA Managed account activities and brought a journalist’s point of view to the creation of communications and media relations programs. Trulia.com – Interviewed home buyers and realtors to create user profiles for an online real estate search engine. Used the interviews to develop success stories that were shared with media and client’s business development and sales teams. Various Entertainment, Business and Technology Publications Staff reporter, 1997-2006, New York, Denver, San Francisco Full-time reporter for Us magazine, Chickclick.com, Denver Post, PBS.org, Red Herring and Procter Gamble’s Tremor.com. Worked with editorial teams to uncover opportunities for coverage. Developed and pitched story ideas, cultivated sources and packaged stories for publication. Freelance Projects Reporting Published in Washington Post/Newsweek Interactive’s Sprig.com, Saveur, TV Guide, Us magazine and Salon.com Innovation Journalism Fellowship Program, Stanford University Helped coordinate the participation of journalists from Pakistan. Acted as editor and point-of-contact for visiting fellows. Skills Excellent written and verbal communication skills; In Design, Illustrator, Photoshop, Microsoft Office, Lexis Nexis; ethnographic research, interviewing, secondary research and photography. Interests Member, AIGA, Chicago Chapter Choy Le Fut Kung Fu, Green Belt Crushing in the pop culture round at pub trivia Indoor gardening
  • 112. Helen S. Wills helenswills@gmail.com / 707.227.8968 Profile Five years experience in non-profit philanthropic and direct service organizations with emphasis on planning and process Objective Work Experience Seeking a summer internship to develop my strategic thinking skills in the areas of research, service design and communication design The James Irvine Foundation, San Francisco, CA Arts Program Associate, 2007-2010 Redesigned underperforming grant program with a cross-departmental team, integrating consumer research with the grantmaking framework and resulting in a streamlined process and improved grantee/staff communication Managed grants administration process for California’s largest arts funder, including over 250 active arts grantees and annual giving of $20 million Identified major challenges in the field, pursued research opportunities, and refined program strategies in collaboration with a five-person program team Presented statewide public workshops, led interdepartmental panel review process, and provided panel notes and feedback to declined applicants for the Art program’s competitive grants fund Monitored individual portfolio of 35 grantee organizations, including site visits, counsel on mid-course issues, and grant report reviews Education IIT Institute of Design Master of Design Candidate Expected Graduation May 2013 Coursework in communication design, product design, and digital media with a focus on human-centered research Headlands Center for the Arts, Sausalito, CA Manager of Donor Relations, 2007 Development Associate, 2005-2007 Supported implementation, planning and evaluation of individual giving programs for $1 million-budget artist residency program, including special initiatives for membership expansion Co-Chair of WelcomeID, a committee to plan orientation activities for new students Managed planning and production of fundraisers, open houses and special events with up to 400 attendees; coordinated volunteer program including recruitment, training and recognition University of Richmond The Hess Collection Winery, Napa, CA Bachelors of Arts in International Studies and French, Minor in Studio Art, 2004 Magna Cum Laude, Phi Beta Kappa Honors, J.R. Francis Scholarship for French Language One year study abroad at the University of Paris III: La Sorbonne Nouvelle, 2002-2003 Skills InDesign, Illustrator, Photoshop; Microsoft Office; Filemaker Pro; foamcore prototyping Hospitality, 2004-2005 Prepared and led informational tours of renowned contemporary art collection, assisted upkeep of galleries and artwork Hosted private lunches, dinners, on and off-site pourings with food and wine industry representatives Volunteer Experience The San Francisco Arts Commission Gallery, San Francisco, CA Advisory Board Member, 2009-2010 Fluent French Strategized and produced public engagement opportunities for the exhibitions program of the city and county’s arts agency Interests Lighthouse for the Blind and Visually Impaired, San Francisco, CA Breakdancing, beekeeping, local sustainable food systems, figure drawing Met bi-weekly with blind client to assist with errands and household tasks Personal Service Provider, 2005-2010
  • 113. Sally Wong http://id.iit.edu/~swong swong@id.iit.edu 347-249-5455 OBJECTIVE E D U C AT I O N Seeking a full-time position to develop innovative solutions through design research and strategy in a collaborative multi-disciplinary team environment. Institute of Design Illinois Institute of Technology P RO F E S S I O N A L E X P E R I E N C E Illinois Institute of Technology Design Research Consultant : Chicago, IL : Jan 2011 to present • Selected to a small dedicated research team at IIT Institute of Design. Main contributions are focused on exploring and prototyping tools and techniques for decision making in business settings. Steelcase Inc., WorkSpace Futures Design Research Intern : Grand Rapids, MI : June 2010 to Aug. 2010 Master of Design candidate, 2011 Coursework in strategic design research, design planning, ethnography, user research, systems design, interaction design, communication design University of Michigan Bachelor of Arts in English, 2005 Dean’s List, 2001 2004 Fashion Institute of Technology • Developed a research and analysis plan to understand user interactions with behavioral prototypes. • Conducted user research and analyzed findings to clarify design objectives for development of new work space concepts. 2007-2008 Coursework in typography, branding, advertising design, drawing Blissful Home Cleaning Products DISTINCTION Freelance Designer : Chicago, IL : June 2009 to Aug. 2009 Jay Doblin Fellowship Gates Millennium Scholarship Rogel Scholarship • Strategized with principle founders to develop rebranding initiative for the startup’s growing online presence. • Provided web site with clear information architecture and user-friendly interface. • Co-directed video for company’s capital fundraising campaign. Hamilton-Madison House, Adult Day Services Program Coordinator : New York, NY : Jan. 2007 to July 2008 • Developed new marketing strategies to attract local residents and redesigned collateral materials for distribution. • Directed and scripted engaging documentary short shown to city officials to encourage greater spending on elderly services. Four Seasons Lodge, Rainlake Productions Post-Production Assistant : New York, NY : Sep. to Dec. 2006 2008-2010 2001-2005 2001-2005 AC T I V I T I E S Co-chair of InsideID 2009-2010 Initiatives included: organizing design-related lectures and talks, managing a school-wide paper recycling program, implementing a student resource library and translating student needs into actionable steps. • Assisted executive director and producer with feature trailer development and design of publicity materials for web site and distribution. Released in 2009, the film is currently available in DVD format. SKILLS A C A D E M I C P RO J E C T S Languages: English, Conversational Cantonese, Basic Mandarin Adobe Creative Suite, Google Sketchup, Final Cut Pro, Arduino (in development) Design Planning for Large MRO Supplier (confidential client) Design Research, Design Strategy, Interaction Design : Jan. 2011 to present • Developing design recommendations for MRO supplier interested in improving support to existing customers and reaching potential new customers. Process includes conducting primary and secondary research, prototyping, persona development, and concept development. Interactive Displays at Tradeshows Interaction Design, Design Research : Jan. to May 2010 • Conducted user interviews and distilled insights to develop a concept of an openplatform productivity app that enhanced the trade show experience for users. INTERESTS In my spare time, I enjoy playing rounds of Scrabble, knitting and crocheting basic wintry garments, and doing an occasional video editing project.
  • 114. erica yamada 233 Dolores St. Apt 6, San Francisco, CA 94103 | 914.439.3360 | www.gomoxie.com | yamadasan@gmail.com education: experience: Institute of Design at IIT, Chicago, IL Master in Design, Design Planning 09/07 - 05/09 Mission St Labs, San Francisco, CA User Experience Designer, 08/10 - Present Parsons The New School for Design, NY, NY A.A.S. Graphic Design, 9/04 - 12/06 Carnegie Mellon University, Pittsburgh, PA B.S. Business Administration, 8/97 - 5/01 Keio University, Tokyo, Japan Junior Year abroad, 9/99 - 8/00 Create user experience design of newly launched iPhone application, GeoShare. Use lean startup methodology of minimal viable product development and launch learn tactics; Work with business partner in product design, use cases of potential product direction, planting social networking virality and user research. Goal is to develop potential future product platform while increasing app downloads and developing user loyalty. Intuit, Small Business Group, Mountain View, CA User Experience and Interaction Designer, 08/09 - Present Products: QuickBooks Desktop, Intuit Websites, Sales Force Automation skills: Worked for SAAS based products, webpage marketing and desktop product development as an interaction designer and web producer. Projects varied from conceptual and visual design of SAAS product explorations for small business needs, landing page and SEO optimization of Intuit websites and the needs of 4 million users of QuickBooks. Position entail conducting user research, strategy/concept of feature development, prototype wireframe creation and application of AB or multivariate testing. In addition to interaction work, led company wide cross department initiative to bring accessibility to Intuit web products. Native English and Japanese Basic HTML CSS3 City of Chicago, Department of Technology and Innovation, Chicago IL Service Design Research Associate for 311(City Services Phoneline), 9/08 – 5/09 Tokyo University, Tokyo, Japan Brand Marketing Seminar, 9/99 - 8/00 Manhattan School of Music, NY, NY Voice Major, Piano Minor, 9/96 - 8/97 Languages: Software: PC: Powerpoint, Word, Excel Mac: Adobe Photoshop, Illustrator, Dreamweaver, Indesign, Flash, Fireworks, Quark, ProTools, Final Cut Express,Omnigraffle, Balsamiq, Keynote Photography: Assisted the City in decreasing unnecessary call volume and improving user experience and points of interaction between the City government and residents by using human centered/ systems design thinking processes. Conducted qualitative and quantitative research and analysis of both callers, operators and city departments. Process yielded a comprehensive portfolio of communication, organizational service design solutions. Interaction concept work of web mobile work triggered approval from Mayor Daly and acted as spring board toward the launch of a new City of Chicago website in summer 2009. BW, E-6, RA-4 Processing, 35mm, Medium, Large Format Trained in Photojournalism and Studio Photography Publicis Healthcare Group, Medicus NY, New York, NY Multimedia Artist, 7/04 – 5/07 Misc: Sound design, jewelry design, basic film making, freelance print and brand identity designer, classical piano, opera and mixed martial arts training Created pitch presentations for major pharmaceutical clients with new business development team. Work entailed multimedia design work in video, photography, print design and powerpoint to achieve high fidelity storytelling about agency and our vision for new clients. awards: Finalist for Photographer’s Forum magazine contest: best of college photography (1999) Semi-finalist for Photographer’s Forum magazine photo contest (1998) Published “America at the Millennium” for international library of photography (1998) Account Supervisor, 12/02 – 7/04 Recruited, managed and trained a team of seven account coordinators, teaching effective project management methods and ensuring proper account coverage throughout agency. To ensure thorough quality control and manage efficiency in a fast paced and hectic environment, created and implemented company procedures manual to aid agency process. Account Coordinator, 1/02 – 12/02 Clients: F. Hoffmann-La Roche, Procter Gamble, Astrazeneca, Sanofi-Aventis Managed teams and projects for several product launches of domestic and global awardwinning campaigns; Coordinated logistics for agency media, publishers, printers international conferences. Bvlgari Corporation of America, New York, NY Marketing Department, 8/01- 10/01 Worked with advertising, market research, merchandizing, PR and sales departments to launch new product line, analzye marketing expenditures and placement, manage print design needs, run logistics of launch events and work with luxury media outlets. J. Walter Thompson, Tokyo, Japan Account Services, Mod’s Hair of Nippon/Unilever,12/99 - 6/00 Conducted qualitative market research on Japanese fashion trends of women 18-24. Research entailed media studies, ethnographic studies of product placement and product usage by peers. Research yielded new product proposals to Unilever Japan’s client and participation in the concept development, storyboarding and production of television commercials.
  • 115. PI N X I A Y E | Interac tion | Produc t | User E xperience yepin x ia@g ma i l.com · +1 (312) 532 .8598 · 1650 W. Roscoe St. Chicago, I L 60 657 Relevant Sk i lls Work Experience MS Office Adobe CS Flash, Illustrator, InDesign, Photoshop, Drawing Modelling AutoCAD Rhino, 3D Max Studio, Alias, V-Ray, Hypershot Illinois Institute of Technology, Chicago IL, Aug. 2010 -present Teaching Assistant, Institute of Design • Class: Problem framing, Decision making. City of Chicago, Chicago IL, Summer 2010 Intern, Department of Cultural Affairs • Working in a team on research project to support itinerary art groups in Chicago area. • Understanding constrains and needs of small art groups and developing possible improvements to achieve better audience engagement experience. Illinois Institute of Technology, Chicago IL, Jan. 2010 - Apr. 2010 Student Lab Developer, IIT Online • Selecting and processing the raw materials of IIT classes. Organizing the materials into the presentation file and publishing online as the IIT online education material. Beijing Olympic and Paralympic Games, Beijing China, Summer 2007 2008 Volunteer Management Assistant, Beijing Capital International Airport • Management of the identity cards information system. Lang uage First Language Chinese Fluent English Honou rs Scholarship for Excellent Students in Beihang University 2006 2008, Top 10% Excellent Social Research Paper in Beihang University 2008, Top 40 of over 3000 Awarded Bronze Award in NOKIA Design Competition 2008, Top 6 of over 1500 PORTFOLIO LINK Education Illinois Institute of Technology - Institute of Design, Expected May 2011 Master of Design Beihang University, Jul. 2009 Bachelor of Engineering, Industrial Design Relevant Projects Place Making: Urban Forest [Interaction Design] 2010, Chicago Loop Alliance • Team-based interaction design to create interactive place in Chicago loop • Large public interactive display built on site in high fidelity • Explored how to establish emotion connections between people and installation Travel Experience [Interaction Design] 2010, • Team-based interaction design to develop new user experience solutions on smart phone and large display. • Conducted user research and prototypes tests. Leveraged social network and new technology to build up the new travel experience for users. Developed business model. Consumer Engaging Experience: Autodesk [Design Planning] 2010, Autodesk • Team-based design planning to explore new methods for new customers. • Researched given topic in building industry by design workshops, in-home research, interview and design charrette. Developed product concepts from research insights. New Product Category: Braun [Industrial Design] 2010, Braun • Team-based product design on the new product category in US market for Braun, including innovation in business plan, product interaction and design. • Developed the concept and built the digital prototype of the initial concept. Wellness Experience: Diabetes in Chicago's Latino Communities [Design Research] 2009, Chicago Hispanic Health Coalition • Team-based research of Latino communities. • Developed the research methods for different events. Worked on organizing the design events, design workshop, in-home research and interview, design charrette and participatory design workshop.

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