2. PUBLIC DIPLOMACY April 2013
1. Navigating the information traffic
2. Understanding the upstream flow
3. Measuring outcomes in Print Press
4. Repositioning Print Media
5. Accessing relevant information
6. Targeting significant media
7. Getting effective insights
8. Rating the press coverage
9. Balancing the value of stories
10. Surviving the media confusion
4. PUBLIC DIPLOMACY April 2013
2. Understanding the Upstream Flow
ALERTS
ENGINES
Capture
information
NEWS
AGGREGATORS
Select
Information
BLOGS
WEBZINES
Orient
Information
SOCIAL
MEDIA
Comment
Information
Generators Contributors
PRESS
AGENCIES
Capture
information
Saturate
opinion
Supply
opinion
Shape
opinion
Vehicle
opinion
Saturate
media
5. PUBLIC DIPLOMACY April 2013
3. Measuring Outcomes in Print Press
ALERTS
ENGINES
Catch-all
Amplify
Impact
NEWS
AGGREGATORS
Categorize
Package
Develop
BLOGS
WEBZINES
Analyze
Comment
Sway
SOCIAL
MEDIA
React
Argue
Polarize
Generators Contributors
PRESS
AGENCIES
Catch-all
Amplify
Impact
Supply Print Media Induce Print Media
6. PUBLIC DIPLOMACY April 2013
4. Repositioning Print Media
Print
Media
Generators
Contributors
7. PUBLIC DIPLOMACY April 2013
5. Accessing Relevant Information
Access to
print media
Source:
EU ISM DG
Jan. 2013
8. PUBLIC DIPLOMACY April 2013
6. Targeting Significant Media
Use of
Press
Monitoring
services
Source:
EU ISM DG
Jan. 2013
9. PUBLIC DIPLOMACY April 2013
7. Getting Effective Insights
20%
Your Attention
focuses on
quantitative aspects
Your Awareness
focuses on
qualitative aspects
80%20%
80%
10. PUBLIC DIPLOMACY April 2013
8. Rating the Press Coverage
Articles signal
editorial attention (print focus)
Releases from press agencies
echo stories (print buzz)
ARTICLES
11. PUBLIC DIPLOMACY April 2013
9. Balancing the Value of Stories
?
INTENSITY
TIME
Impact value
captures volatile attention
Buzz value
creates much comments
Resonance value
sustains strong interest
12. PUBLIC DIPLOMACY April 2013
10. Surviving the Media Confusion
Monitoring Print media
is more complex
than just tracking
the positive/negative
value of stories