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How To Avoid Crappy HR Software Contracts - William Tincup
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How To Avoid Crappy HR Software Contracts - William Tincup

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  • 1. How to Avoid Crappy HR Software Contracts William Tincup, SPHR
  • 2. Situation Overview
    • We don’t negotiate software contracts all that often
    • Most contracts are provided by the vendors
    • We’re at a disadvantage
  • 3. 10 Things To Consider...
    • Data
    • Renewals
    • Price
    • Termination
    • Exit
    • Training
    • SLA
    • Hours
    • Adoption
    • Maintenance
  • 4. Data
    • Does your contract state who owns the data?
  • 5. Renewals
    • Does your contract automatically renew?
  • 6. Price
    • Does your contract guarantee that prices will not be increased?
  • 7. Termination
    • Does your contract state that you can get out in 30 days or less?
  • 8. Exit
    • Does your contract stipulate the process for a graceful exit?
  • 9. Training
    • Does your contract include training all users?
  • 10. SLA
    • Does your contract penalize the vendor for missing goals?
  • 11. Hours
    • Does your contract contain variable consulting hours?
  • 12. Adoption
    • Does your contract include budget for incentive programs to drive user adoption?
  • 13. Maintenance
    • Does your contract include caps on maintenance fees?
  • 14. Remember…
    • "a feature is not a feature unless users use said feature"
  • 15. Feedback & Thank You
    • William Tincup, SPHR
    • Tincup & Co.
    • Email = william@tincup.com
    • Website = http://www.tincup.com
    • Mobile = 469-371-7050
    • LinkedIn = http://www.linkedin.com/in/tincup
    • Twitter = http://twitter.com/williamtincup
    • Facebook = http://www.facebook.com/tincup
    • Skype = williamtincup