E-Learning for  Small Business ConVerge 08 Margaret Granger Thursday 4 December 2008
Benchmarking and Research <ul><li>Oversees  E-learning Benchmarking  project </li></ul><ul><li>Commissioned practical rese...
E-Learning Benchmarking Survey Full copy of report and survey results at: http://e-learningindicators.flexiblelearning.net...
2008 Research <ul><li>Impact of e-learning on development of employability skills </li></ul><ul><li>Impact of e-learning c...
Benchmarking and Research
e-Learning and Small Business Literature review Training and e-learning in small business National telephone survey of 300...
What the literature said Small business training focused on  short-term “bite size chunks” to meet immediate business need...
Research findings: Technology All or most  employees  have internet access Internet access at work No computers No interne...
Research findings: Focus of training Learning from peers, observation Product knowledge Short courses, conferences, semina...
Research findings: Training providers <ul><li>60% of respondents reported no relationship with a training provider </li></...
Research findings: Training information Proportion of respondents Internet #1 source for e-learning information Rarely men...
Research findings: Barriers to e-learning <ul><li>33% of respondents – “no barriers” </li></ul><ul><li>Most commonly cited...
What the case studies said Most staff have access to  broadband internet Staff learn from others on-the-job in response to...
Good Practice Guidelines <ul><li>Each small business is unique </li></ul><ul><li>The owner/manager is the key determinant ...
Opportunities <ul><li>Address the gap in e-learning awareness </li></ul><ul><li>Demonstrate relevance and effectiveness of...
Contact details <ul><li>For more information on the  E-learning  research: </li></ul><ul><li>Annie Fergusson </li></ul><ul...
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Research in the VET Sector

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Presentation given at ConVerge 08 in December 08

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  • Introductions This session will provide and overview of some of the Research being undertaken by the Australian Flexible Learning Framework.
  • Research in the VET Sector

    1. 1. E-Learning for Small Business ConVerge 08 Margaret Granger Thursday 4 December 2008
    2. 2. Benchmarking and Research <ul><li>Oversees E-learning Benchmarking project </li></ul><ul><li>Commissioned practical research </li></ul><ul><li>Informs on future directions in e-learning across VET </li></ul>
    3. 3. E-Learning Benchmarking Survey Full copy of report and survey results at: http://e-learningindicators.flexiblelearning.net.au/survey_results08.htm
    4. 4. 2008 Research <ul><li>Impact of e-learning on development of employability skills </li></ul><ul><li>Impact of e-learning champions in the embedding of e-learning within organisations </li></ul><ul><li>How e-learning can support national training initiatives </li></ul><ul><li>Review of Framework research outcomes and priorities </li></ul>
    5. 5. Benchmarking and Research
    6. 6. e-Learning and Small Business Literature review Training and e-learning in small business National telephone survey of 300 small businesses Property and Business Services, Retail, Construction and Manufacturing These sectors account for >60% of all small businesses Small business = 0-19 employees Case studies Further insights into training practices and e-learning perceptions
    7. 7. What the literature said Small business training focused on short-term “bite size chunks” to meet immediate business needs Employees learn by doing “on the job” (not perceived as “training”) Indifferent to formal or certified training E-learning can deliver training when and where it is required Blended solutions preferred, linked to face-to-face instruction and experiential learning
    8. 8. Research findings: Technology All or most employees have internet access Internet access at work No computers No internet No computers No internet Dial up Broadband Internet connection
    9. 9. Research findings: Focus of training Learning from peers, observation Product knowledge Short courses, conferences, seminars Industry training (VET, professional, tertiary) Informal Formal On-the-job Off-the-job RPL/RCC Source : Small Businesses and Industry Training: Individualised approaches that work, Fraser, T, NZ Industry Training Federation, Nov 2005
    10. 10. Research findings: Training providers <ul><li>60% of respondents reported no relationship with a training provider </li></ul><ul><li>Those reporting a relationship with a training provider: </li></ul><ul><li>Professional college or industry association (17%) </li></ul><ul><li>TAFE institute (14%) </li></ul><ul><li>Private training provider (11%) </li></ul><ul><li>Group training organisation (9%) </li></ul><ul><li>More likely to have aggressive growth objectives </li></ul><ul><li>Larger businesses </li></ul>
    11. 11. Research findings: Training information Proportion of respondents Internet #1 source for e-learning information Rarely mentioned as a source of e-learning information
    12. 12. Research findings: Barriers to e-learning <ul><li>33% of respondents – “no barriers” </li></ul><ul><li>Most commonly cited barriers: </li></ul><ul><li>Time (20%) [Includes time to research, time to implement] </li></ul><ul><li>E-learning is ineffective (13%) </li></ul><ul><li>Cost (12%) </li></ul><ul><li>Not applicable (12%) </li></ul><ul><li>Lack of computer skills or facilities (7%) </li></ul><ul><li>Prefer face-to-face learning (6%) </li></ul><ul><li>Nothing suitable (5%) </li></ul>
    13. 13. What the case studies said Most staff have access to broadband internet Staff learn from others on-the-job in response to business needs Training is highly specific to business Suppliers commonly use e-learning tools (CD-ROM, online) combined with hands-on training sessions Open to concept of e-learning, but concerned about relevance and effectiveness There is value in spending time with owners/managers to explore training options
    14. 14. Good Practice Guidelines <ul><li>Each small business is unique </li></ul><ul><li>The owner/manager is the key determinant of culture and direction </li></ul><ul><li>Training solutions should meet immediate business needs </li></ul><ul><li>Messages about e-learning benefits need to be consistent </li></ul><ul><li>Small business is time poor </li></ul><ul><li>Review and refine good practice guidelines </li></ul>
    15. 15. Opportunities <ul><li>Address the gap in e-learning awareness </li></ul><ul><li>Demonstrate relevance and effectiveness of e-learning to meet specific needs of small business “communities” </li></ul><ul><li>Focus on needs of growth businesses </li></ul><ul><li>Create positive e-learning experiences for owners/managers </li></ul><ul><li>Gain support and endorsement from industry bodies </li></ul><ul><li>Focus on blended solutions with opportunities for personal instruction and group interaction </li></ul>Greatest challenges in manufacturing and construction
    16. 16. Contact details <ul><li>For more information on the E-learning research: </li></ul><ul><li>Annie Fergusson </li></ul><ul><li>Business Manager, Benchmarking and Research </li></ul><ul><li>Email: [email_address] </li></ul><ul><li>Read the research report: flexiblelearning.net.au/research </li></ul><ul><li>For information on the Australian Flexible Learning Framework: </li></ul><ul><li>Phone: (07) 3307 4700 </li></ul><ul><li>Email: [email_address] </li></ul><ul><li>Website: flexiblelearning.net.au </li></ul>
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