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What to do book training


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  • This is a video from the California Library System from a learner named. Click on Slide Show mode and choose From Current Slide and the video will begin. Be sure that your speakers are turned on to a good volume setting. Use the escape button to return to this mode.
  • Numeracy and understanding how to read a receipt is so important in today’s society. For example someone with literacy struggles would have difficulty double checking a credit card bill and really struggle with writing a letter to try to clarify the error if they should find one. Perhaps the most important skill is the last one “knowing where to go to get help”. This relates to self sufficiency, a cornerstone for literacy.
  • Try to read this with the following rules: Letters will not appear on one lineSpacing may not be correctA P may be a Q or a B a DHow did this make you feel?Translation: “Come on.” said Betsy. “We have to pick up this corn. We don’t have another can of popcorn.” This is just a demonstration of what it feels like to have dyslexia, a reading learning disability. Not everyone has these same struggles when they have dyslexia, but these are common.
  • Transcript

    • 1. “What to Do When Your Child Gets Sick” Training A Training for Providers Working with Parents of Young Children
    • 2. Overview What is Literacy? What is Health Literacy? Why is it Important? What Can We Do About it?
    • 3. What is literacy? “An individual’s ability to read, write, and speak in English and compute and solve problems, at levels of proficiency necessary to function on the job, in the family of the individual, and in society.” 1998 Adult Education and Family Literacy Act
    • 4. Learner’s Story
    • 5. What is Literacy? What are some of the things that you should be able to do if you are literate?  Use computers  Communicate with a team member on the job  Read a newspaper  Make informed political decisions  Know where to get outside help
    • 6. Literacy Statistics Prison inmates who do not have a high school diploma (NCFL, 2002) Adults on Public Assistance who do not have a high school diploma or GED (National Institute for Literacy) Over 1.5 million adults in Wisconsin (nearly 39%) qualify for literacy services (National Institute for Literacy, 1998) 46 % 50 % 1.5million
    • 7. What Does it Feel Like? n.” said B y. “W r “Comeo ets ehav di cku i o n. eto pth sc eqon’ anot fqodc W thave her orn.” cano
    • 8. What people feel about their limited reading ability  Ashamed, embarrassed  Less of a person  Stupid, anxious, angry  “Something is wrong with me.”
    • 9. The Big Secret % of low literate adults who have not told their: Children 52% Friends 62% Spouse 68% Health care providers 75% Co-workers 85%
    • 10. Identifying “Red Flags” “I forgot my glasses. I’ll read this when I get home.” “Let me bring this home so I can discuss it with my spouse.” “I don’t have time to wait today.” “I don’t feel well.”
    • 11. Red Flags Often Misjudged • Incomplete forms • Frequently missed appointments • Lack of follow-through
    • 12. What is Health Literacy? “The degree to which individuals have the capacity to obtain, process, and understand basic information and services needed to make appropriate decisions regarding their health.” - Institute of Medicine, 2004
    • 13. Literacy vs Health Literacy Almost everyone will have difficulty with health literacy at some point. • Times of stress • Role of medications Much harder for those that do not: • Read very well; or • Speak English as their primary language.
    • 14. 2003 National Assessment of Adult Literacy - Health Literacy 12%14% 22% 53%
    • 15. What is “Proficient”? (12%) Calculate an employee’s share of health insurance costs for a year, using a table
    • 16. What is “Intermediate”? (53%) Determine what time to take a prescription medication • based on information on the prescription drug label that relates the timing of medication to eating.
    • 17. What is “Basic”? (22%) Give two reasons someone should get screened for a disease even if they have no symptoms • based on information from a clearly written pamphlet
    • 18. What is “Below Basic”? (14%) Circle the date of a medical appointment on a hospital appointment slip
    • 20. The Impact on Health Poorer health knowledge Poorer health status Higher mortality More hospitalizations Higher health care costs
    • 21. Money Matters $106-$238 billion are lost every year on health care costs because of poor communication between patients and providers. In Wisconsin: $3.4-7.6 billion annually Vernon, J. et al, University of Connecticut, Oct. 2007
    • 22. What Can You Do? Ask Questions 22
    • 23. Questions Are the Answer
    • 24. Good Questions for Good Health Diagnosis Treatment Context What Is My Main Problem? What Do I Need to Do? Why is it Important for Me to Do This?
    • 25. “What to Do When Your Child Gets Sick” Part of a Series Available in: • English • Spanish • Vietnamese • Korean • Chinese
    • 26. “What to Do When Your Child Gets Sick” A recent study showed that giving parents on Medicaid a copy of the easy to read book, What To Do When Your Child Gets Sick, and training them how to use it at home to care for their child's minor ailments and injuries, reduced hospital ER visits by more than 50% and saved more than $550 per family annually.
    • 27. Project Results 438 surveys • 695 children • 15 Head Start Centers 91 % of parents would use the book again 53% of parents used the book instead of calling or visiting the hospital or clinic
    • 28. What is in the book? covers the management of more than 50 common childhood illnesses, injuries, and health problems written in easy-to-read language for parents and caregivers of children from birth to 8 years of age
    • 29. What is in the book? for each condition, the following questions are answered: • What is it? • What do I see? • What can I do at home? • When do I call the doctor or nurse? • What else should I know about it?
    • 30. The Project Hand out books to your parents Do a brief introduction of the book Do a brief follow up survey 3 months later • Incentive -
    • 31. Distribution Survey revealed that those who were introduced to the book were more likely to use it. What do you do with a book that you are given? Why would you go back to that book? What can we do to make it a “Go To” resource?
    • 32. Who Will Answer My Questions? http: // http: //