This is a video from the California Library System from a learner named. Click on Slide Show mode and choose From Current Slide and the video will begin. Be sure that your speakers are turned on to a good volume setting. Use the escape button to return to this mode.
Numeracy and understanding how to read a receipt is so important in today’s society. For example someone with literacy struggles would have difficulty double checking a credit card bill and really struggle with writing a letter to try to clarify the error if they should find one. Perhaps the most important skill is the last one “knowing where to go to get help”. This relates to self sufficiency, a cornerstone for literacy.
Try to read this with the following rules: Letters will not appear on one lineSpacing may not be correctA P may be a Q or a B a DHow did this make you feel?Translation: “Come on.” said Betsy. “We have to pick up this corn. We don’t have another can of popcorn.” This is just a demonstration of what it feels like to have dyslexia, a reading learning disability. Not everyone has these same struggles when they have dyslexia, but these are common.
1. “What to Do When Your Child
Gets Sick” Training
A Training for Providers Working with
Parents of Young Children
What is Literacy?
What is Health Literacy?
Why is it Important?
What Can We Do About it?
3. What is literacy?
“An individual’s ability to read, write, and speak in
English and compute and solve problems, at levels
of proficiency necessary to function on the job, in
the family of the individual, and in society.”
1998 Adult Education and Family Literacy Act
4. Learner’s Story
5. What is Literacy?
What are some of the things that you should be
able to do if you are literate?
Communicate with a team member on the job
Read a newspaper
Make informed political decisions
Know where to get outside help
6. Literacy Statistics
Prison inmates who do not have a high
school diploma (NCFL, 2002)
Adults on Public Assistance who do not
have a high school diploma or GED
(National Institute for Literacy)
Over 1.5 million adults in Wisconsin
(nearly 39%) qualify for literacy services
(National Institute for Literacy, 1998)
7. What Does it Feel Like?
n.” said B y. “W r
“Comeo ets ehav di cku i o n.
eto pth sc
eqon’ anot fqodc
W thave her orn.”
8. What people feel about their limited
Less of a person
Stupid, anxious, angry
“Something is wrong with me.”
9. The Big Secret
% of low literate adults who have not told their:
Health care providers 75%
10. Identifying “Red Flags”
“I forgot my glasses. I’ll read this when I get
“Let me bring this home so I can discuss it with my
“I don’t have time to wait today.”
“I don’t feel well.”
11. Red Flags Often Misjudged
• Incomplete forms
• Frequently missed
• Lack of follow-through
12. What is Health Literacy?
“The degree to which individuals have the
capacity to obtain, process, and understand
basic information and services needed to make
appropriate decisions regarding their health.”
- Institute of Medicine, 2004
13. Literacy vs Health Literacy
Almost everyone will have difficulty with
health literacy at some point.
• Times of stress
• Role of medications
Much harder for those that do not:
• Read very well; or
• Speak English as their primary language.
14. 2003 National Assessment of Adult Literacy -
15. What is “Proficient”? (12%)
of health insurance
costs for a year,
using a table
16. What is “Intermediate”? (53%)
Determine what time to take
a prescription medication
• based on information on the
prescription drug label that relates
the timing of medication to eating.
17. What is “Basic”? (22%)
Give two reasons someone
should get screened for a
disease even if they have no
• based on information from a clearly
18. What is “Below Basic”? (14%)
Circle the date of a
on a hospital
19. REAL PEOPLE WITH REAL PROBLEMS
20. The Impact on Health
Poorer health knowledge
Poorer health status
Higher health care costs
21. Money Matters
$106-$238 billion are lost every
year on health care costs because
of poor communication between
patients and providers.
In Wisconsin: $3.4-7.6 billion
Vernon, J. et al, University of Connecticut, Oct. 2007
22. What Can You Do?
23. Questions Are the
24. Good Questions for Good Health
Diagnosis Treatment Context
What Is My
What Do I
Need to Do?
Why is it
Me to Do
25. “What to Do When Your Child Gets
Part of a Series
26. “What to Do When Your Child Gets
A recent study showed that giving parents on
Medicaid a copy of the easy to read book, What
To Do When Your Child Gets Sick, and training
them how to use it at home to care for their
child's minor ailments and injuries, reduced
hospital ER visits by more than 50% and saved
more than $550 per family annually.
27. Project Results
• 695 children
• 15 Head Start Centers
91 % of parents would use the book again
53% of parents used the book instead of calling or visiting
the hospital or clinic
28. What is in the book?
covers the management of more than 50 common childhood
illnesses, injuries, and health problems
written in easy-to-read language for parents and caregivers of
children from birth to 8 years of age
29. What is in the book?
for each condition, the following questions are answered:
• What is it?
• What do I see?
• What can I do at home?
• When do I call the doctor or nurse?
• What else should I know about it?
30. The Project
Hand out books to your parents
Do a brief introduction of the book
Do a brief follow up survey 3 months later
• Incentive -
Survey revealed that those who were introduced to the
book were more likely to use it.
What do you do with a book that you are given?
Why would you go back to that book?
What can we do to make it a “Go To” resource?
32. Who Will Answer My Questions?