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DecisionMatrix for AlfrescoEnterpriseorCommunity<br />				& Traditional ECM<br />
EnterprisePrinciples<br />● Offer Commercial Service Level Agreements (SLA’s)<br />● Enterprise Customers Receive Fixes as...
AlfrescoCommunity<br />● No Alfresco SLA<br />o Self or Community Fix<br />o Wait for code role up<br />● NoneProvided<br ...
PlatformSupport<br />
ScalabilityandAvailability<br />
SystemManagement<br />
Storage Policies<br />
IndemnityandWarranty<br />
OpenProcess<br />
ECM Requirements<br />
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Alfresco Maisis

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Public comparison between Alfresco versions & tradicional ECM

Comparação da Alfresco entre as as suas versões do ECM e um ECM tradicional

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Transcript of "Alfresco Maisis"

  1. 1. DecisionMatrix for AlfrescoEnterpriseorCommunity<br /> & Traditional ECM<br />
  2. 2.
  3. 3.
  4. 4.
  5. 5.
  6. 6. EnterprisePrinciples<br />● Offer Commercial Service Level Agreements (SLA’s)<br />● Enterprise Customers Receive Fixes as a Priority<br />● Extensions and Integrations to Proprietary Products are part<br />ofEnterprise<br />● Extensions to Ubuiquitous proprietary systems – Windows,<br />Office – are inCommunity<br />● Extensions to Manage or Monitor highly-scalable or highly<br />available systems are part of Enterprise<br />● http://newton.typepad.com/content/2009/03/building-astronger-<br />open-source-product.html<br />
  7. 7.
  8. 8. AlfrescoCommunity<br />● No Alfresco SLA<br />o Self or Community Fix<br />o Wait for code role up<br />● NoneProvided<br />● WikiDocumentation<br />● NoneProvided<br />● Access to CommunityEdition<br />AlfrescoEnterprise<br />● Support<br />o ContractualSLA’s (Gold, Platinum, & Diamond)<br />o Guaranteed availability of resources<br />o Call tracking and bug prioritisation<br />● Bug tracking<br />o Bug fixing / Service packs<br />o Patch distribution (with back porting)<br />● Support Portal<br />● EnterpriseDocumentation<br />● IndemnityandWarranty<br />● Access to EnterpriseEdition<br />AgreedSLA’s<br />
  9. 9. PlatformSupport<br />
  10. 10. ScalabilityandAvailability<br />
  11. 11. SystemManagement<br />
  12. 12. Storage Policies<br />
  13. 13. IndemnityandWarranty<br />
  14. 14. OpenProcess<br />
  15. 15. ECM Requirements<br />
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