Red Cross. Visit of Head of Volunteering Department from different EU Countries to Colmenar Viejo (Madrid, Spain) local office in June 2009
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Red Cross. Visit of Head of Volunteering Department from different EU Countries to Colmenar Viejo (Madrid, Spain) local office in June 2009

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In June 2009 we had the honor to host a visit of the Heads of the Volunteering Department of different National Red Cross Societies: Andorra, Armenia, Austria, Belgium, Great Britain, Bulgary, ...

In June 2009 we had the honor to host a visit of the Heads of the Volunteering Department of different National Red Cross Societies: Andorra, Armenia, Austria, Belgium, Great Britain, Bulgary, Denmark, Finland, Germany, Greece, Iceland, Ireland, Holland and Norway, a representative of the International Federation of the Red Cross (IFCR) and a manager of the Office of the Red Cross at the European Union.

They wanted to know about a Local Office, our day to day work and how do we manage volunteering activities.

We prepared a specific presentation for them; visited our humble facilities, shared information about people, resources and projects (and more especially the Sports School for Integration) and also created room for discusion. We answered their questions and we asked them to made our voices being heard.

Such a great experience!

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Red Cross. Visit of Head of Volunteering Department from different EU Countries to Colmenar Viejo (Madrid, Spain) local office in June 2009 Red Cross. Visit of Head of Volunteering Department from different EU Countries to Colmenar Viejo (Madrid, Spain) local office in June 2009 Presentation Transcript

  • European Volunteer Dept. Referents Meeting Visit to Colmenar Viejo Local Office Spain, Madrid, Colmenar Viejo. 4th of June, 2009 The history of our Local Office is the story of our volunteer´s tenacity and hard work Spanish Red Cross. Colmenar Viejo Local Office (Madrid). 4th of June, 2009 1 Humanidad Imparcialidad Neutralidad Independencia Carácter voluntario Unidad Universalidad
  • Agenda 15.30h. Welcome, introduction and agenda 15.45h. Visit to facilities + coffee break 16.15h. Cruz Roja Española Colmenar Viejo – Who we are and what we want to be – What we do and how we do it • Volunteers and staff • Associational life • Participation beyond our boundaries – Our thoughts and our requests 17.15h. Visit to our CRE CV Sports School for Integration 17.45h. Closing and farewell Spanish Red Cross. Colmenar Viejo Local Office (Madrid). 4th of June, 2009 2 Humanidad Imparcialidad Neutralidad Independencia Carácter voluntario Unidad Universalidad
  • Who is with you today • Marcos Eguillor – 32, Volunteer since 1996. Telco Engineer (MSc), executive MBA – Emergency Medical Services (instructor), Public Relations and Media (former head of dept.), ERU Telecom & IT – Member of the Local Committee • Emilio Prada – 27, Volunteer since 1999. Professional Emergency Medical Technician, Telecommunications student – Emergency Medical Services, Coordination Centre, Elderly people – Technical support to management • Who else: – Christian Rebner. President of Cruz Roja Española Colmenar Viejo – Antonio Ruíz. First Vicepresident and Secretary of the Local Committee – Carlos Sixto. Technical Director – Ana Belén Colmenarejo. City Councillor for Sport´s Issues Spanish Red Cross. Colmenar Viejo Local Office (Madrid). 4th of June, 2009 3 Humanidad Imparcialidad Neutralidad Independencia Carácter voluntario Unidad Universalidad
  • Our facilities Spanish Red Cross. Colmenar Viejo Local Office (Madrid). 4th of June, 2009 4 Humanidad Imparcialidad Neutralidad Independencia Carácter voluntario Unidad Universalidad
  • First, what is a Local Office? IFCR Spanish Red Cross Autonomic Office Provincial Office (Regional Office) Local Office • Local representation and deployment of the global (Spanish) Red Cross principles and strategy Usually located in the major town in area • With an eight members Local Committee governing body Elected by its volunteers and affiliates and lead by a President appointed by the Autonomic President • Somehow autonomous in decisions, activities and budget Spanish Red Cross. Colmenar Viejo Local Office (Madrid). 4th of June, 2009 5 Humanidad Imparcialidad Neutralidad Independencia Carácter voluntario Unidad Universalidad
  • Colmenar Viejo and surrounding towns grow steadily and require not only welfare but basic services as well, due to rocketing immigration and the economic crisis • 75.000 citizens in the area • Colmenar Viejo – 44.000 citizens (+10% compared to 2005) – 50% sex split – 51% < 25 years old – 7.800 immigrants (18%) Spain Madrid 800 Local Offices 23 Local Offices Spanish Red Cross. Colmenar Viejo Local Office (Madrid). 4th of June, 2009 6 Humanidad Imparcialidad Neutralidad Independencia Carácter voluntario Unidad Universalidad
  • That is served by a set of highly qualified professionals that are driving exponential growth across all figures thanks to their frenetic activity 1975 •EMS Ambulance service •Volunteers, soldiers 1980 •Local Office •Conscientious objectors 1985 •Cruz Roja Juventud 1990 1995 FIGURES 2005 E2009 Variation 2000 Budget: Profit 93.500 € 346.000 € 370% Budget: Loss 86.000 € 333.000 € 387% 2001 Affiliates 729 1.455 200% 2002 •Volunteer Dept., Fundraising, Donors, Immigration, Training Volunteers 60 277 462% 2003 Staff 1 7 700% 2004 Ratio Staff / Volunteers 1,67% 2,53% 152% •New HQ, start hiring staff 2005 Beneficiaries 1.500 4.400 293% •Environment, PR and Media, Sports 2006 School, Cooperation, Gender Violence, Projects 13 40 308% Scholar Support, Employment, Cyber 2007 education 2008 •New office for Social Programmes What is NEXT? 2009 •Technical Director – Reduce external economic dependence – Change to a sustainable organic growth model (budget, structure, activities) Spanish Red Cross. Colmenar Viejo Local Office (Madrid). 4th of June, 2009 7 Humanidad Imparcialidad Neutralidad Independencia Carácter voluntario Unidad Universalidad
  • Heads of Department are heavily involved in horizontal governance and day to day decision making Spanish Red Cross. Colmenar Viejo Local Office (Madrid). 4th of June, 2009 8 Humanidad Imparcialidad Neutralidad Independencia Carácter voluntario Unidad Universalidad
  • With our own philosophy and leit-motif Volunteers drive Staff provide support; they have been (are) volunteers previously Participation Confidence •You have a Hard work •Self proposal: do it Make it happen achievement •You lead it, the •Personal team will support growth you Regeneration. Alpha´s will be future Local Committee Management is key •All heads of department are volunteers and most, members of the Local Committee •Huge personal implication, pulling from the rest of the volunteers •Education, experience and skills; Plan, do, check, act Spanish Red Cross. Colmenar Viejo Local Office (Madrid). 4th of June, 2009 9 Humanidad Imparcialidad Neutralidad Independencia Carácter voluntario Unidad Universalidad
  • How do we live Cruz Roja? Associational life – Fiacolatta – FACE (First Aid Convention in Europe) – Regional Autumn and Summer Schools (CRJ, Volunteer Dept.) Working beyond our boundaries – Local reach • Municipal Volunteering Journeys, Immigration Forum, International Cooperation Forum • Municipal Council for Youth Issues • Municipal Office for Gender Violence • Exchange and collaboration activities with other agencies and associations – Regional reach • Autonomic Red Cross Congresses • Red Cross Quality Commissions (training, EMS, etc.) – National reach • National Red Cross Congresses • ERIE (Equipo de Respuesta Inmediata en Emergencia); Temporary shelter and lodging, Relief, Rescue & Emergency Medical Services, Psychological support, Telecommunications – International reach • ERU (Emergency Response Unit); Telecommunications & IT, Water Sanitization Spanish Red Cross. Colmenar Viejo Local Office (Madrid). 4th of June, 2009 10 Humanidad Imparcialidad Neutralidad Independencia Carácter voluntario Unidad Universalidad
  • Chatting with one of our volunteers • Jaime Martínez – 35, volunteer since 2007. MSc in History, Schoolteacher – Immigration and school support • Joined because of a solidarity feeling with the surrounding, triggered by a friend who is co-operant • The best of the Red Cross: institutional support and variety of activities to choose from • The worst of the Red Cross: is that overwhelmingly big that it sometimes works too slow and with little dynamism (“civil servants”) Three questions Referents would like to ask …and three questions that should be answered Spanish Red Cross. Colmenar Viejo Local Office (Madrid). 4th of June, 2009 11 Humanidad Imparcialidad Neutralidad Independencia Carácter voluntario Unidad Universalidad
  • Our mandate for you; What we would like you took home Our worries – Economic constraints; dependence from subsidies and fundraising – Education and professionalism – Remunerate vs. volunteering – Having seniors as volunteers and not as beneficiaries – Regeneration Our view – Red Cross´ assistance is experienced in the field thanks to VOLUNTEERS; we need them to be professionals – Society changes; we need to change and adapt to new circumstances and NEW WAYS FORWARD Our requests – MAKE OUR VOLUNTEERS aware, available, professional, demanding, proactive, effective and efficient and reserve prominent places for them to decide/drive/act and participate – SUPPORT LOCAL OFFICES; they need professional management, autonomy, creativity and proactivity This principles have allowed us to make our own “miracle”; from an EMS ambulance service to a full scale deployment in 5 years time MAKE IT HAPPEN! Spanish Red Cross. Colmenar Viejo Local Office (Madrid). 4th of June, 2009 12 Humanidad Imparcialidad Neutralidad Independencia Carácter voluntario Unidad Universalidad
  • Visit to our CRE CV Sports School for Integration What you´re going to see: Escuelas Deportivas – Since 2005, pioneer project at the Spanish Red Cross – 2008, taken over the Sports Schools of Colmenar Viejo – Objectives: • Promotion of healthy and safe leisure time • Integration of cultures • Additional training and value education based on the Principles of the Red Cross – Activities: swimming classes, futsal, volleyball – Beneficiaries: +200 aged 6-18. For free (affiliation, sport garments, transport, additional activites) – Staff: +10 volunteer instructors, coaches and assistants; some of them also beneficiaries of the CRJ activities (elder stages) + one volunteer from the Down Syndrome Foundation – Annual budget: 5.300€. Sponsored by private companies Spanish Red Cross. Colmenar Viejo Local Office (Madrid). 4th of June, 2009 13 Humanidad Imparcialidad Neutralidad Independencia Carácter voluntario Unidad Universalidad
  • Thank you very much for you visit!! Only those who are crazy enough to think that they can change the world, will! -Henry Dunant Cruz Roja Española Colmenar Viejo info.colmenar@cruzroja.es Spanish Red Cross. Colmenar Viejo Local Office (Madrid). 4th of June, 2009 14 Humanidad Imparcialidad Neutralidad Independencia Carácter voluntario Unidad Universalidad