Understanding Complexity - David Snowden in Brazil
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Understanding Complexity

Understanding Complexity
Project managing
Change managing

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Understanding Complexity - David Snowden in Brazil Document Transcript

  • 1. Understanding Complexity The Cynefin Framework The Organisation & Knowledge The Use of Narrative Lecture Day 1 Day 2 Day 3 Day 4 Make better decisions Learn to engage with the unanticipated for strategic advantage. For leaders, consultants, project managers, and knowledge workers. Michael Cheveldave Dave Snowden Silver Sponsor: Rio de Janeiro, Brazil October 20-23, 2014 A 4-day programme with the option of attending Day 1 only. 16 modules with the theory and practice of managing complexity for resilience. Register here Crucial new knowledge for: • Project management • Chnage management • Innovation and development • Risk and crisis management • Cultural development • Safety management • Knowledge management Event Facilitators © 2014 Cognitive Edge Pte Ltd. Institutional sponsors:
  • 2. How to manage uncertainty in complex environments The ability to manage and navigate complexity is a key strategic advantage. However, many organizations are trapped in past practices and structures. Breaking through such inertia requires praxis - theory informed practice. Cognitive Edge has developed a modular training program with four 1-day sessions that allows participants to understand the theory of complexity and how to put it to practice. Benefits to participants for each 1-day session are: 1. Understanding Complexity - how to make sense of and take action in complex and highly uncertain environments. 2. The Cynefin Framework – learn to distinguish between obvious, complicated, complex, and chaotic challenges and how to lead appropriate situational transitions. 3. The Organisation & Knowledge – learn to stimulate innovation, build social networks, and engage employees in more effective cross-silo knowledge exchange. 4. The Use of Narrative - integrate at scale the most effective human knowledge and sense-making method… narrative discourse and natural story telling. The following pages provide a detailed overview. “This course is all about developing insights that challenge the deeply rooted thinking patterns that have been ingrained by years of conventional thinking from both education and business and management literature.” Former participant Michael Cheveldave Vice President Michael has been a lead trainer and facilitator with Cognitive Edge for over 7 years. With extensive experience in applying the Cynefin framework and Cognitive Edge techniques, Michael draws on highly relevant project references to assist participants in relating theory to practice. With speaking and facilitation experience with large groups Michael has developed a unique capability to deliver complex content and ideas in a way that audiences can relate to and apply. Michael has an engineering degree and a graduate certificate in Knowledge Management. He was amongst the first Cognitive Edge practitioners that served as the founders of the Cognitive Edge Network. Dave Snowden Founder and Chief Scientific Officer Dave Snowden was formerly a Director in the IBM Institute for Knowledge Management where he led programmes on comple- xity and narrative. He is a lea- ding keynote speaker at major conferences around the world and is known for his extensive use of stories to communicate what would otherwise be difficult concepts. Dave Snowden has an MBA from Middlesex University and a BA in Philosophy from Lanca- ster University. He teaches on various university programmes throughout the world. He regularly consults at the board level with some of the wor- ld’s largest companies as well as to Government and NGOs. Ticket type price USD Lecture session only 795.00 Full Programme Ticket (4 days) 2,195.00 Pricing Venue Rio Branco 1 Convention Center Av. Rio Branco, 01 Pavimento de Convenções Centro Rio de Janeiro, Brazil Registration Please register here. Cancellation Refunds are subject to a can- cellation fee. No refunds within 6 weeks of the training date. Substitutions can be made at any time. Further information If you cannot attend the Rio de Janeiro session consider one of our other courses here, or write: info@cognitive-edge.com Event Facilitators 4-day course with optional lecture on day 1 Understanding Complexity The Cynefin Framework The Organisation & Knowledge The Use of Narrative Lecture Day 1 Day 2 Day 3 Day 4 09:00 - 10:30 Introduction to complexity. How do we manage? Cynefin Framework vs categorisation models Human decision making, its not about information Narratives and decision making 11:00 - 12:30 Cynefin Framework & the nature of risk and resilience Balancing evidence against consensus Culture, knowledge and engagement Convey complex ideas using anecdotes 14:00 - 15:30 Attractors and boundaries in complex adaptive systems When it’s chaotic, complicated or just plain simple Organising to increase resilience and innovation The use of archetypes to share failure and learning without blame 16:00 - 17:30 Stimulating the evolutionary potential of the present Operational roll- out and use of Cynefin in different environments Complex facilitation techniques Using SenseMaker® for research, monitoring and evaluation
  • 3. Understanding complexity Lecture session The Cynefin framework Module 1.1 09.00-10.30 Introduction to com- plexity The three systems: ordered, complex and chaotic - defined and illustrated. Characteristics of complexity, what can be managed and how. Module 1.2 11.00-12.30 Understanding the Cynefin framework and its application to leadership. Understanding the nature of risk under conditions of uncer- tainty. Overview of micro-nar- rative research and its role in anticipatory awareness. Module 1.3 14.00-15.30 The life cycle of ma- nagment ideas, theory and practice. Understanding the role of modulation in com- plex adaptive systems Understanding the management of attrac- tors and boundaries. Module 1.4 16.00-17.30 Discovering & ma- naging the evolutio- nary potential of the present. Principles of managing uncertainty and the limitations of measure- ment. Complexity, sen- se-making, & narrative - strategic implicati- ons. Module 2.1 09.00-10.30 The relationship between complexity theory and other approaches to management. How to direct a complex system, providing purpose & focus. Cynefin as a sense- making framework in contrast with categorisation models. Module 2.2 11.00-12.30 Creating Cynefin using micro-narrative approaches to definition. Other approaches to the creation of Cynefin & fractal management. Balancing evidence against consensus, the complex domain. Module 2.3 14.00-15.30 The use of chaos for innovation & ‘wisdom of crowds’ based evidence. Balancing strategic direction with engagement - the role of complication. Managing simplicity, and the role of bureaucracy. Module 2.4 16.00-17.30 Operational roll-out and use of Cynefin in different environments. Differences between complexity thinking and systems thinking. Understanding Cynefin in the wider context of complexity and systems. sense categorize respond OBVIOUS COMPLEX probe sense respond CHAOTIC act sense respond COMPLICATED sense analyze respond “The Class was a good mix of theory and practice. The venue Cognitive Edge selected was a great environment. There’s not many classes where I come away feeling that I’ve developed my capabilities further. I did on this class” Former participant “The Cynefin model has subtleties and nuances which are not easily accessible to the casual reader. This course is all about developing insights that challenge the deeply rooted thinking patterns that have been ingrained by years of conventional thinking from both education and business and management literature.” Former participant Understanding Complexity The Cynefin Framework The Organisation & Knowledge The Use of Narrative Lecture Day 1 Day 2 Day 3 Day 4 Understanding Complexity The Cynefin Framework The Organisation & Knowledge Lecture Day 1 Day 2 Day 3
  • 4. The organisation & knowledge The use of narrative Module 3.1 09.00-10.30 The pattern base of human decision making, its not about information. Understanding cognitive bias and working with it using sensor networks. Interact within organisations? Natural limits on team size and capability. Module 3.2 11.00-12.30 What do we know and how do we know it? Mapping knowledge. The ‘culture’ word, understanding and mapping from different perspectives. Distributed decision making & whole of workforce engagement. Module 3.3 14.00-15.30 Creating and maintaining social networks within the organisation. Methods to incentivise innovative team and cross silo behaviour. New forms of organisation to increase resilience in the face of uncertainty. Module 3.4 16.00-17.30 Large group facilitation contrasted with open space techniques. The role of human mediated games and simulated learning through failing. Complex facilitation techniques, enabling emergence for sustainability. Module 4.1 09.00-10.30 Homo narrans, the criticality of narrative to human decision making. The use of narrative in knowledge management & learning. Balancing research, with knowledge disclosure & communication. Module 4.2 11.00-12.30 The use of story templates to create effective communication. How to convey complex ideas using naturally occurring anecdotes. The use and abuse of narrative in consultancy practice. Module 4.3 14.00-15.30 Archetypes as a means of enabling self-awareness of culture. Situational archetypes as an approach to conflict resolution. The use of archetypes to share failure and learning without blame. Module 4.4 16.00-17.30 Principles underlying SenseMaker® and its use in monitoring, risk, innovation, and culture change. Designing and implementing micronarrative projects using SenseMaker® New approaches to advocacy & targeting using micro-narratives. Understanding Complexity The Cynefin Framework The Organisation & Knowledge The Use of Narrative Lecture Day 1 Day 2 Day 3 Day 4 Understanding Complexity The Cynefin Framework The Organisation & Knowledge The Use of Narrative Lecture Day 1 Day 2 Day 3 Day 4
  • 5. www.cognitive-edge.com The Cynefin framework, and its application in managing complexity is at the heart of this training program. The Academy of Management awarded the Harvard Business Review article, Cynefin & Leadership, the ”Best Practitioner Paper”. Their citation reads: “This paper introduces an important new perspective that has enormous future value, and does so in a clear way that shows it can be used. The article makes several significant contributions. First, and most importantly, it introduces complexity science to guide managers’ thoughts and actions. Second, it applies this perspective to advance a typology of contexts to help leaders to sort out the wide variety of situations in which they must lead decisions. Third, it advises leaders concerning what actions they should take in response” ©2014CognitiveEdgePteLtd.