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Cogent overview
 

Cogent overview

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Get to know us. This is a short overview and a few case studies to know us better.

Get to know us. This is a short overview and a few case studies to know us better.

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Cogent overview Cogent overview Presentation Transcript

  • W S Who is Cogent Company? Our Services We offer a unique blend of business advice and technology expertise through each of our core service offerings. Each are designed to solve complex business problems and accomplish meaningful productivity gains. • Solution Roadmap Development Strategic Advisory • IT Transformation and Governance Services • Project and Portfolio Management • Change Management • Data Acquisition and Quality Information • Data Warehousing Management Services • Business Intelligence • Advanced Analytics • Security and Networking Core Infrastructure • Data Protection and Recovery Services • IT Management and Security • Desktop, Device, and Server Management • User Experience Custom Development • Software Development Services • Service Oriented Architectures • System IntegrationOur Partners • Business Process Management and CollaborationWe work closely with our technology • Application Integration Productivity Servicesand industry partners to ensure our • Enterprise Content Management and Searchclients’ solutions reflect the appropriate • Unified Communicationsinnovation and the expected return. Cogent Company © 2010
  • About CogentCogent Company (Cogent) is a Dallas-based IT and management consulting firm focused on partnering withour clients to solve problems and improve productivity. We specialize in planning, deploying, andintegrating multiple technology across a spectrum of industries, including life sciences, communications,financial services, energy, and consumer package goods. To find out more on how CogentOur team averages over 14 years of consulting and industry experience and communicates our Cogentthinking through various publications, including trade journals, articles, and books, as well as regular can help your organization, pleaseindustry speaking events. Our ranks include a Microsoft Most Valuable Professional (MVP), a MicrosoftVirtual Technology Specialist (VTS), and a member of the US QlikView Advisory Board. contact us at: info@cogentcompany.comExamples of Cogent Thinking• Business Reasons for Adopting the Windows Platform - CIO.COM• How Do I: Use the SharePoint 2010 Managed MetaData Service? – TechNet In Dallas• What is Cloud Development? – MSDN 5646 Milton Street, Suite 500• How do I: Create a Gallery of Reusuable Reports Parts? – TechNet Dallas, TX 75206• Setting up E-mail Co-Existence Between BPOS and a Local Exchange Server – TechNet• How do I: Create Compelling Reports? – TechNet 214.341.1004• Visual Studio Extensions Made Easy(er) – Devx.com In Oklahoma City 6440 Avondale St., Ste. 200Our Differentiators Oklahoma City, OK 73116• We work WITH our clients, developing practical strategies and solutions that meet their business needs 405.463.1625• We drive measurable value quickly – we believe it’s all about “speed to value”• We make change management and knowledge transfer a centerpiece of every engagement• We offer a unique combination of discipline and innovation that comes from being dependent on client www.cogentcompany.com successes• We understand business value is the primary objective, not the technology itself
  • S Success Story: Manufacturer Uses SharePoint for Internet Business Challenges The Solution Our client was utilizing a public facing website to We began the project by working with the graphic design advertise consumer and commercial product lines, to company to validate design compositions. Our goal was distribute marketing materials and product to ensure all graphical and visual components would information, and to direct interested consumers and seamlessly integrate into a SharePoint environment. A high priority was placed on the User’s ability to create commercial buyers to authorized dealers. They and modify content easily, while at the same time needed an updated design along with an ability to supporting a high standard of visual appeal.Our client is one of the most- manage content in a simple and straightforwardrecognized and respected manner. Once design compositions were completed, Cogent began the task of translating those design artifacts intobrands in the garage door The old public-facing web site was custom built in- SharePoint artifacts which included master pages, layout house, and required a sizable amount of Information pages, content types and cascading style sheets (CSS).industry. They have a Technology (IT) resources to update content and We included Flash integration at this time, allowing users to interact with product lines through the web execute design changes. It was the desire of the clientnationwide network of more application. to remove this burden from the IT department, andthan 450 authorized give business and marketing users the power to After ensuring the right look and feel, we took on the administer and update site content without IT task of building a custom product selection guide as welldistributors, and are the involvement. as a custom distributor locator tool. The product selection guide was built as a tool to drive consumers toleading provider of overhead product lines. The distributor locator tool integrated Our Approach with Microsoft’s Bing Mapping service to produceand garage door systems. We worked closely with our client’s executive dynamic mapping based on a given distributors location stakeholders, the Marketing department, IT and provide detailed information for distributors and department, and a third-party graphic design firm to their products. develop a new look and feel for the public facing website using Microsoft Office SharePoint Server 2007 We concluded the project by building a production-ready platform. SharePoint farm and deploying all content to the new public-facing SharePoint site. Productivity & Custom Development Services Cogent Company © 2010
  • Recommended SolutionWe recommended Microsoft SharePoint Server 2007’s publishing infrastructure to support ourclient’s need to empower the business user as they create content to and publish it to the market viatheir web site. Custom About Cogent Company UI Cogent Company is a full service IT and management consultancy with a proven track record of partnering with our clients to solve complex problems and accomplish meaningful productivity gains. User SharePoint Bing We partner closely with our clients to plan Driven Public Facing Mapping and execute in rapid deployment cycles that Content Web Site emphasize “speed to value” and clear business alignment. We also work closely with our technology partners to ensure our clients’ solutions User reflect the appropriate level of innovation Tools and the expected return. To find out more on how Cogent can help your organization, please contact us at:The ResultsOver the course of this project, Cogent delivered a best in class solution for a public facing web site, info@cogentcompany.comutilizing the Microsoft Office SharePoint Server 2007 platform. The solution satisfied therequirements to empower business users in the creation and management of their content along 214.341.1004with the delivery of a visually stunning public site including dynamic mapping. 5646 Milton Street, Suite 500 | Dallas | Texas | 75206
  • S Success Story: Pathology Services Firm Builds BI Capabilities Business Challenges The Solution Our client has several disparate Lab Information We began by researching and documenting the needsOur client is a leading Systems (LIS) serving distinct business units within the that were not being met by existing data systems. We organization. These systems are not designed to worked closely with departmental subject matter expertsprovider of specialized interact with one another, nor do they provide any (SMEs) to understand how data was accessed, prepared collective reporting and analysis capabilities. As the and used. We rationalized and consolidated existingpathology services. They volume of operational data continued to grow reports, ultimately defining a set of relevant deliverables. significantly, so did the effort required to produceprocess over 18,000 biopsies accurate reports and conduct good analysis. At the same time, we examined the architecture andper week at 4 lab sites across content of all lab information systems. We identified key The need to integrate these systems into a data connection points between related datasets, leveragingthe country. They provide warehouse became critical. The goals of this initiative these relationships to maintain the integrity of were to provide a unified view of information and consolidated data.the highest levels of service enable cross-system reporting and analysis on a singleto their customers and platform. Using Microsoft SQL Server, we incorporated all of the lab systems into a single operational data store (ODS).patients through state-of- Updated nightly using Integration Services, this enabled Our Approach the derivation of star-schema data marts and athe-art laboratories, Acting in partnership with IT, we began by analyzing dimensional model in Analysis Services. We successfully data structure and quality. In parallel, we interviewedproprietary, advanced delivered a full complement of reports – developed in consumers of data to identify key reporting and Reporting Services and deployed through SharePoint – analysis needs. Together, these steps ensured that ourclinical and technology and provided secure ad-hoc data access through Excel. deliverables were both valuable and achievable. Wesolutions, and rigorous continued to engage end-users in all design and testing In addition to achieving all stated goals, this solution activities, and provided thorough and reliable facilitated significant process automation and auditquality assurance programs. documentation and knowledge transfer. capabilities. Information Management Services Cogent Company © 2010
  • S Success Story: Pathology Services Firm Builds BI Roadmap Business Challenges The Solution Our client was experiencing considerable growth as We began by conducting interviews to assess and they added new lines of pathology services and synthesize the range of constraints and opportunities.Our client is a leading Our findings helped define key business case criteria and expanded their physical footprint. This positive growthprovider of specialized trajectory was outgrowing internal data management identify key capability gaps. Most importantly, these discussions enabled us to work with our client to develop and reporting capabilities and creating a measurablepathology services. They a short list of solution alternatives. “analytics deficit.” An equally important, though unintended effect, was an unrealized opportunity to We then began working through alternative-specificprocess over 18,000 biopsies monetize volumes of rich clinical data in the business cases, applying “knock-out” criteria to expediteper week at 4 lab sites across marketplace. the process. These business cases included consideration of the discrete technology componentsthe country. They provide Our client recognized that an end-to-end Business within each solution alternative, including Intelligence (BI) solution could effectively address these extract/translate/load (ETL), data warehousing,the highest levels of service reporting, ad hoc analytics, and portal functionality. issues, but their vision was incomplete and they needed Further, they identified high level people and processto their customers and to select a technology platform and define a strategic requirements to stand up and maintain the solution plan for execution. going forward. This process identified Microsoft’s BIpatients through state-of- stack as the clear best fit recommendation.the-art laboratories, Our Approach We concluded this effort by detailing the Microsoft We worked closely with our client’s executive business case further and building out the BI roadmapproprietary, advanced across the design, development and deployment stakeholders to tailor a combined, “lite” version of continuum. The final case included one time andclinical and technology Cogent’s proven vendor selection and strategic ongoing costs for software, hardware and services. The planning methodologies to increase solution confidence roadmap laid out prioritized phases and associatedsolutions, and rigorous and accelerate the project. While being flexible with dependencies and included project management and the depth of our analysis, we remained committed to a change management activities.quality assurance programs. business case-driven recommendation and deployment plan and relied on our expertise with multiple BI technologies. Strategic Planning & Information Management Services Cogent Company © 2010
  • Recommended SolutionWe recommended Microsoft’s BI stack which extends from SQL Server and it’s inherent ETL, OLAPand Reporting functionality through Microsoft Office Sharepoint Services (MOSS) and it’s inherentanalytics and dashboarding tools. Sources SQL Server SharePoint About Cogent Company Static Cogent Company is a full service IT and LIS ETL C Reports management consultancy with a proven track record of partnering with our clients ODS to solve complex problems and accomplish S U P Ad Hoc meaningful productivity gains. t Billing ETL O Analytics a We partner closely with our clients to plan B R and execute in rapid deployment cycles that g T Dashboards emphasize “speed to value” and clear i Financials ETL A business alignment. n Data E L Content We also work closely with our technology g Warehouse Mgmt partners to ensure our clients’ solutions (DW) CRM ETL S Forms/ reflect the appropriate level of innovation and the expected return. Wkflow To find out more on how Cogent can help your organization, please contact us at:The ResultsOver the course of this process, Cogent was able to help solidify the overall BI vision and strengthen info@cogentcompany.comthe overall value proposition for this initiative. We were also able to provide our executivestakeholders with the requisite decision-making framework and the appropriate business case 214.341.1004detail for board level presentation. 5646 Milton Street, Suite 500 | Dallas | Texas | 75206
  • S Success Story: Upscale Retailer Goes Mobile Business Challenges The Solution After losing key employees midway through a critical We began by examining existing project artifacts to project, our client experienced severe difficulty in assess and validate both the scope of the remainingOur client is a renowned work as well as the available manpower to complete the completing a mobile application that was weeks behind project on the original schedule. We also met withupscale retailer offering schedule. Hard deadlines loomed and scheduled important stakeholders and determined a structured set national media appearances could not accommodateunique assortments of of priorities by which our project activities would be schedule slips. In addition, long planned holiday aligned. campaigns depended on a successful debut of thisapparel, accessories, jewelry, mobile application. After determining scope and priorities, we worked withbeauty and decorative home the management, marketing, and creative teams to expedite the project by adding development manpowerproducts. They operate a Our Approach as well as eliminating nonessential elements of the After investing time to examine the project’s current original requirements of the project.large number of specialty state and to determine the effort required to complete While our delivery activities were ongoing, weretail stores world-wide. In the project, we validated our scope and priorities. We repeatedly evaluated the scope and schedule of the worked closely with our client’s executive stakeholders project to ensure that all activities were moving theaddition to their stores, they to tailor Cogent’s strategic planning methodologies to project to completion and that the established scope and increase solution confidence and accelerate the priorities were still meeting the needs of the business.also run a leading direct project. While being flexible with the depth of ourmarketing organization that analysis, we remained committed to a business case- The Results driven recommendation. We relied on our expertise in Over the course of this project, Cogent’s projectsells to consumers via their project management and mobile technologies to create management capabilities and delivery activities a deployment plan that ensured success. changed the state of the project from one that wasonline and printed weeks behind schedule and unworkable to a successful element of a marketing strategy. Thecatalogues. project was delivered on time while meeting all original requirements. Custom Development Services Cogent Company © 2010
  • S Success Story: Broker Services Firm Deepens Insights Business Challenges The Solution Over the course of several broker service acquisitions, We worked closely with our client to explain all of theOur client is the leading our client accumulated a variety of data resources. ways that QlikView could be leveraged to meet theirprovider of broker services They realized that this new data could be leveraged to needs. We decided to use the pre-aggregated metrics the benefit of their carrier partners by providing them that the customer had created in alignment with theirfor employee benefit insight into how their products were performing in key goal of a quick release. market segments versus the industry as a whole.brokers. With 175,000 in- Cogent’s initial task was to install and configure theforce groups and strategic Having initiated a data warehousing effort to aggregate QlikView Server. Within days of the beginning of the the vast volumes of data, our client realized that a engagement, we posted an initial draft of the QlikViewrelationships with over 125 Business Intelligence platform would allow them to application that included all of the required metrics and realize these insights. Budget and resource constraints charts to the QlikView Server.carriers, they support nearly demanded a fast and high value solution. Cogent constantly kept the client in the loop during the2 million employees and development of the QlikView document, solicitingtheir dependents. They Our Approach feedback and providing weekly status on the progress Our client had already identified QlikView as the BI and timeline of the projectprovide the highest level of Reporting tool they would use to present and analyze the data. QlikView was extremely qualified to meet the As challenges arose, Cogent adapted to each situation toservices and products to needs of the client, and proved to be an excellent provide solutions for the client. When printing from thetheir broker partners, and choice. web-client did not produce the desired output, Cogent went beyond the statement of work to develop customenable their carrier partners Furthermore, the client had already identified and QlikView reports that could be printed directly to PDF. defined their desired metrics and charts that they When the client’s unique charting needs could not beto capitalize on an otherwise wanted displayed in the reports. They had met with the standard charts, Cogent used built-inun-tapped market segment. implemented the business logic of the metrics in SQL QlikView buttons and triggers to develop charting stored procedures, which QlikView would be required solutions that would meet the need. to call and then process the result sets Information Management Services Cogent Company © 2010
  • Delivered SolutionOver the course of this engagement, Cogent delivered the following • Installed and configured the QlikView Server on Windows 2008 R2/IIS 7.5 • Developed and deployed the QlikView report document • ETL, Configuration and report architecture documentation • Created and delivered training About Cogent Company Cogent Company is a full service IT and management consultancy with a proven track record of partnering with our clients to solve complex problems and accomplish meaningful productivity gains. We partner closely with our clients to plan and execute in rapid deployment cycles that emphasize “speed to value” and clear business alignment. We also work closely with our technology partners to ensure our clients’ solutions reflect the appropriate level of innovation and the expected return. To find out more on how Cogent can help your organization, please contact us at:The ResultsOver the course of this process, Cogent was able to help solidify the overall BI vision and strengthen info@cogentcompany.comthe overall value proposition for this initiative. Cogent delivered this project ahead of schedule and15% under budget. The client was extremely satisfied with our delivery. As far as coming in under 214.341.1004budget, the client commented, “No one ever comes in under budget like this!” 5646 Milton Street, Suite 500 | Dallas | Texas | 75206
  • S Success Story: Content Delivery Company Goes Virtual Business Challenges The Solution Our client was successfully adding more Fortune 500 The solution deployed involved many discrete companies to their list of clientele. Each new customer components, including blade server technology, Storage meant a minimum of three additional servers to Area Network and OS virtualization technology. WeOur client is a leading, global manage and they were already at capacity in their data oversaw the installation of the new hardware farm and center. planned the migration of 87 physical servers onto virtualcontent delivery and hosting machines, including the hardware needs of each server The existing server platforms were aging and offered (CPU, memory and storage.)company. They provide no standardization as they had been built over time.major corporations with Hardware failure was becoming commonplace and We then implemented Microsoft’s Hyper-V to host these service outages were threatening the SLAs and client servers, along with Microsoft’s System Center Virtualtraining content and satisfaction. Machine Manager to control this new farm. This software solution allowed us to reduce TCO and offerstreaming media with the Additionally, the server farm required a lot of data better reliability and manageability of our client’s ITstrictest quality and center real estate, power and environmental. The infrastructure. operating costs were increasing while service wasavailability standards in the beginning to trend down. Over the course of several weeks, we then migrated live . servers to this new virtual environment. Today, ourindustry. They manage over Our Approach client is able to rapidly spin up new servers to onboard130 servers with more than We worked closely with our client’s executive new customers and dynamically adjust hardware stakeholders to tailor a server virtualization solution resources allocated to each machine to quickly respond3,000 endpoints around the based upon best of breed systems. We reviewed the to shifting workload changes. hardware platforms and other systems already in useworld. within their environment. The collaborative approach ensured that all stakeholders had ownership in the solution. Core Infrastructure Services Cogent Company © 2010
  • Recommended SolutionWe recommended Microsoft’s Hyper-V Server and System Center stack which includes the MicrosoftHypervisor, Virtual Machine Manager and Operations Manager. About Cogent Company Cogent Company is a full service IT and management consultancy with a proven track record of partnering with our clients to solve complex problems and accomplish meaningful productivity gains. We partner closely with our clients to plan and execute in rapid deployment cycles that emphasize “speed to value” and clear business alignment. We also work closely with our technology partners to ensure our clients’ solutions reflect the appropriate level of innovation and the expected return. To find out more on how Cogent can help your organization, please contact us at:The ResultsOver the course of this process, Cogent was able to help solidify the overall virtualization info@cogentcompany.comvision and strengthen the overall value proposition for this initiative. We were also able toprovide our executive stakeholders appropriate business case detail for SLA analysis and 214.341.1004customer onboarding and retention activities. 5646 Milton Street, Suite 500 | Dallas | Texas | 75206
  • S Success Story: Specialty Grocer Uses Systems Management Business Challenges The Solution Our client was considering a renewal of their Microsoft After consultation with our client’s IT teams to Enterprise licensing agreement and was unable to determine the broader implementation strategy, weOur client is the leading, focused on the immediate need of the licensing audit. accurately audit their desktop, laptop and server counts We implemented Microsoft System Center Configurationglobal natural and organic across store and headquarter locations. The additional Manager’s Asset Intelligence functionality to gather pain points of systems management, such as softwaregrocer. They provide the inventory data on our client’s desktops. We deployed and patch deployment and reporting, was unaddressed. the desktop client and, once raw inventory data wasUnited States and the United collected, we created several queries and reports that Our client recognized that Microsoft System Center highlighted installed (and utilized) software and allowedKingdom with the freshest Configuration Manager 2007 R2 (SCCM) could our client to better rationalize and optimize their effectively address their immediate audit needs and Microsoft licensing investment.produce and groceries with met their broader system management objectives. The platform offered flexible deployment options to allow We then implemented the Software Deployment andthe strictest quality Update Management features of the product to desktops for growth overtime without rebuilding or otherwise and servers to further reduce TCO and allow for a morestandards in the industry. disturbing their management systems. centralized and rationalized IT management strategy.They manage over 270 stores In addition to meeting the nearer term requirements, Our Approach our implementation of Microsoft’s System Center Suitewith more than 54,000 helps position our client to effectively exploit the We worked closely with our client’s IT management stakeholders to review and explore Microsofts System synergies between SCCM and Operations Manager andemployees. The central IT Service Manager to reach an end-to-end solution for Center suite. While being flexible with the deployment more comprehensive infrastructure management.team supports over 5,000 methodology and issuing guidance based on proven best practices, we developed a path from proof-of-PCs and laptops and concept to global deployment of SCCM that exceededhundreds of servers. our client’s requirements and allowed for enhanced functionality at no additional cost. Core Infrastructure Services Cogent Company © 2010
  • Implemented SolutionWe implemented Microsoft’s System Center Configuration Manager which includes hardware andsoftware inventory, software and patch distribution and operating system deployment. About Cogent Company Cogent Company is a full service IT and management consultancy with a proven track record of partnering with our clients to solve complex problems and accomplish meaningful productivity gains. We partner closely with our clients to plan and execute in rapid deployment cycles that emphasize “speed to value” and clear business alignment. We also work closely with our technology partners to ensure our clients’ solutions reflect the appropriate level of innovation and the expected return. To find out more on how Cogent can help your organization, please contact us at:The ResultsOver the course of this process, Cogent was able to help solidify the overall systems management info@cogentcompany.comvision and strengthen the overall value proposition for this initiative. We were also able to provideour IT management stakeholders with the inventory to renew their licensing and application 214.341.1004deployment platform to decrease the burden on helpdesk staff. 5646 Milton Street, Suite 500 | Dallas | Texas | 75206