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Performance appraisal sample

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performance appraisal sample

performance appraisal sample

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  • 1. Performance appraisal sampleOne of the most important sections of an employee evaluation template is theperformance appraisal section. In this part, job competencies and core competencies areevaluated - with the performance being rated independent of previous issues, which, ifpresent, should be included by the evaluator in the final stages of the assessment.The items under this category would vary greatly depending on the job description, aswell as the industry that the business belongs to. For a service company, here are the mostcommonly looked into, and should therefore be included in your template.The first is customer relationship management. In a contact center, especially anoutsourcing company, this is actually the core competency. For companies or businessdepartments focusing on production, this isnt as important. It is actually a matter of firstestablishing what your core competencies are.The next item that ca be included is ownership of the problem. This can be viewed two-ways. If the employee is part of a contact center, it means problem-solving skills andownership of a problem with regard to a customers issue. If it is in a non contact-centerscenario, it is being accountable and avoiding finger pointing.Another item to be included is productivity. If one is part of a manufacturing plant, or anyother business that has an output, physical or not, then this can be the core competencythat would be assessed. The employees knowledge of the products, or his expertise atdoing something, is what is measured.These are just some of the items that can be evaluated as part of the competency sectionunder performance appraisal. Keep in mind that format actually varies, and that there arenumerous items that you can add to make evaluation more detailed and useful.http://performanceappraisalebooks.info/ : Over 200 ebooks, templates, forms forperformance appraisal.

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