Influencing the influencers Delivering the ITV brand online
Getting out there – summary: <ul><li>The marketing challenge </li></ul><ul><li>Targeting the most valuable audiences </li>...
The Challenge: A growing competitive landscape ITV Traditional broadcasters C4 C5 BBC HBO Living Sky
The Challenge: A growing competitive landscape ITV Traditional broadcasters C4 C5 BBC HBO Living Sky Non –traditional chan...
And as we enter a new era of user-generated platforms, everyone is a potential competitor All Web users
The Challenge:   TV content increasingly consumed on screens that are not TV screens
The Challenge:   …and youth audiences are leading the way <ul><li>Online video streams in the US have trebled in the last ...
The Challenge: TV content increasingly being taken out of its traditional environment
The Challenge: Into some strange new places…
To summarise the challenge: <ul><li>Fragmentation  of audiences and consumption methods makes it increasingly difficult fo...
4 key online audiences identified: PASSIVE VIEWERS ENTHUSIASTIC SUPPORTERS FAN PROMOTERS PIONEER FANATICS AUDIENCE SIZE
We can define these audiences by the depth of interaction they are prepared to engage in Read, watch, pass on Adopting con...
And the minority have the greatest influence online PASSIVE VIEWERS ENTHUSIASTIC SUPPORTERS FAN PROMOTERS PIONEER FANATICS...
For example Jupiter Research 2005 “Consumer Created Content” Create two thirds of the posts 90,000 users 30 people
Why are the most active users so important? <ul><li>According to the Harvard Business Review: </li></ul><ul><li>“…  the su...
People trust advice from friends Base: European online consumers “ I Trust”
People trust advice from friends Base: European online consumers “ I Trust” 48% of US 12 – 25 year olds claim to learn abo...
Making it happen <ul><li>Secret Diary of a Call Girl </li></ul>
Secret Diary of a Call Girl <ul><li>Risque ITV2 drama featuring Billie Piper as the mysterious blogger / call girl: Belle ...
Belle’s Facebook profile
Attracting Friends
On air Teaser promo
Pushed from itv.com
Attracting Comments and Wall posts  <ul><li>“ Youre [sic] blog is amazing ] I adore you [ in a perfectly normal way of cou...
Connected to the original Belle blog
Facebook Application to empower and reward fans
Leading into bold above the line creative
And integrated online creative
All ultimately driving to ITV2 and itv.com <ul><li>Engage: </li></ul><ul><ul><li>Pioneer Fanatics and Fan Promoters to dis...
Summary: Engage and Reward key online audiences By targeting  Pioneer Fanatics  and  Fan Promoters  we  engage  interest i...
Engage and Reward key online audiences ENGAGE EMPOWER REWARD
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ITV Presentation for Spider Event

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  • ITV Presentation for Spider Event

    1. 1. Influencing the influencers Delivering the ITV brand online
    2. 2. Getting out there – summary: <ul><li>The marketing challenge </li></ul><ul><li>Targeting the most valuable audiences </li></ul><ul><li>Making it happen </li></ul>
    3. 3. The Challenge: A growing competitive landscape ITV Traditional broadcasters C4 C5 BBC HBO Living Sky
    4. 4. The Challenge: A growing competitive landscape ITV Traditional broadcasters C4 C5 BBC HBO Living Sky Non –traditional channels YouTube Joost Video on Demand Mobile operators Google All Web users All Web users
    5. 5. And as we enter a new era of user-generated platforms, everyone is a potential competitor All Web users
    6. 6. The Challenge: TV content increasingly consumed on screens that are not TV screens
    7. 7. The Challenge: …and youth audiences are leading the way <ul><li>Online video streams in the US have trebled in the last year </li></ul><ul><li>Over 70% of the US population watches online video once a month or more </li></ul>
    8. 8. The Challenge: TV content increasingly being taken out of its traditional environment
    9. 9. The Challenge: Into some strange new places…
    10. 10. To summarise the challenge: <ul><li>Fragmentation of audiences and consumption methods makes it increasingly difficult for brands to deliver a presence in all these environments / platforms </li></ul><ul><li>Therefore, a new targeting approach is needed to identify and engage viewers at various levels </li></ul>
    11. 11. 4 key online audiences identified: PASSIVE VIEWERS ENTHUSIASTIC SUPPORTERS FAN PROMOTERS PIONEER FANATICS AUDIENCE SIZE
    12. 12. We can define these audiences by the depth of interaction they are prepared to engage in Read, watch, pass on Adopting content and spreading it Enthusiastic Supporters  Fan Promoters  Creating content of their own Pioneer Fanatics  Look but don’t touch Passive Viewers 
    13. 13. And the minority have the greatest influence online PASSIVE VIEWERS ENTHUSIASTIC SUPPORTERS FAN PROMOTERS PIONEER FANATICS INFLUENCE ONLINE
    14. 14. For example Jupiter Research 2005 “Consumer Created Content” Create two thirds of the posts 90,000 users 30 people
    15. 15. Why are the most active users so important? <ul><li>According to the Harvard Business Review: </li></ul><ul><li>“… the success of a particular entertainment product cannot be explained by any intrinsic quality or even by ‘appeal’ … </li></ul><ul><li>Hits are driven by complex networks of social influences that render accurate prediction of specific outcomes impossible.” </li></ul>Source: Salganiks, Watts and Dodds for Columbia University, Feb 2006
    16. 16. People trust advice from friends Base: European online consumers “ I Trust”
    17. 17. People trust advice from friends Base: European online consumers “ I Trust” 48% of US 12 – 25 year olds claim to learn about new TV shows via online social networks and blogs
    18. 18. Making it happen <ul><li>Secret Diary of a Call Girl </li></ul>
    19. 19. Secret Diary of a Call Girl <ul><li>Risque ITV2 drama featuring Billie Piper as the mysterious blogger / call girl: Belle de Jour </li></ul><ul><li>Strategy developed to engage Pioneer Fanatics and Fan Promoters prior to first tx </li></ul>
    20. 20. Belle’s Facebook profile
    21. 21. Attracting Friends
    22. 22. On air Teaser promo
    23. 23. Pushed from itv.com
    24. 24. Attracting Comments and Wall posts <ul><li>“ Youre [sic] blog is amazing ] I adore you [ in a perfectly normal way of course :P]” </li></ul>
    25. 25. Connected to the original Belle blog
    26. 26. Facebook Application to empower and reward fans
    27. 27. Leading into bold above the line creative
    28. 28. And integrated online creative
    29. 29. All ultimately driving to ITV2 and itv.com <ul><li>Engage: </li></ul><ul><ul><li>Pioneer Fanatics and Fan Promoters to discuss and interact with the content </li></ul></ul><ul><li>2. Reward via: </li></ul><ul><ul><li>Direct access to Belle </li></ul></ul><ul><ul><li>Facebook application </li></ul></ul><ul><ul><li>Exclusive online preview of 1 st ep on itv.com </li></ul></ul><ul><li>3. The main event: </li></ul><ul><ul><li>itv.com preview </li></ul></ul><ul><ul><li>ITV2 tx </li></ul></ul><ul><ul><li>itv.com catch up </li></ul></ul>
    30. 30. Summary: Engage and Reward key online audiences By targeting Pioneer Fanatics and Fan Promoters we engage interest in ITV properties across the web Empowered to recommend (blog, comment, post, Digg, email, wiki, create etc etc) to others  Enthusiastic Supporters and Passive Viewers All groups rewarded via: - Exclusive content, tools, apps etc - High quality, on demand content via itv.com
    31. 31. Engage and Reward key online audiences ENGAGE EMPOWER REWARD
    32. 32. Thank you
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