Au Psy492 E Portf Smith Marcanne
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Au Psy492 E Portf Smith Marcanne

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Argosy Personal Profile

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Au Psy492 E Portf Smith Marcanne Au Psy492 E Portf Smith Marcanne Presentation Transcript

  • 1
    Undergraduate Studies ePortfolio
    Marcanne Smith
    Psychology, 2010
  • Personal Statement
    It was not until I was older did I realize that one of the things that gave me the most satisfaction in life was helping someone to figure out one’s own healing path. Several experiences have stimulated my commitment to psychology. One of the most prevalent experiences is watching the effects of post traumatic stress disorder (PTSD) as they weighed heavily on both my uncle and my father. My cousin also exhibits symptoms of PTSD as a result of his mother’s sudden death. My uncle suffered from severe PTSD after he came home from the Viet Nam war, as did my father. As a child I did not understand why either of them would become enraged at something as trivial as a towel out of place and in the next instance not remembering why they had just thrown something across the room. I also could not comprehend why I was not allowed to rush into my parent’s room in the morning – we had to walk in quietly and call out “Daddy” or my father would wake up and begin swinging his fists. I also could not understand why my father always has to sit facing the door because he fears the Vietcong were still looking for him. This behavior prompted my curiosity involving the development, duration, and treatment of PTSD and its effects on other families.
    A second experience involves my academic background. The knowledge I have gained from class material and applied experience has inspired a desire to come to a more in depth understanding of psychological phenomena. This phenomena including the manifestation of mental illness and the adaptation difficulties associated with mental abnormalities. Throughout my academic career I have continuously excelled in all of my Psychology related courses because my interest and passion is insurmountable.
  • Personal Statement (cont.)
    Through my employer (Veterans Health Administration) I am faced with any number of veterans on a daily basis suffering from some level of PTSD. These experiences have enlightened my understanding of interpersonal interaction and how different individuals deal with crisis situations in their own unique ways.
    My third experience with PTSD is my own symptomatic behavior as a result of being sexually abused multiple times as a child. I have taken my own behavior as a young teen and analyzed them, arriving at the very definition of a PTSD survivor as a result of what I have learned in my academic courses. While I understand that PTSD is still undergoing a great deal of discovery through extensive research I believe it to manifest itself in a myriad of ways to anyone without regard to age, sexual orientation, or gender. I am determined to explore these research areas and hope to expand upon the knowledge base of the precipitating factors and the treatment strategies after diagnosis.
    Long-range objectives in pursuing advanced study of psychology include the various areas of research application. Most importantly, my long range goal is to establish myself as one of the foremost leading experts in the diagnosis and treatment of PTSD. This includes teaching as a professor in a university setting, research, consultation, and private practice.
  • Resume
    Objective
    Seeking an executive level administrative position that will allow me to fully utilize my skills in word processing, desktop publishing, communications, database construction and management, presentation design, marketing design and spreadsheet development. Dedicated professional seeking a team player environment that allows for professional growth within a stable organization.
    Work History
    November 2008 – present
    Secretary (OA) GS-0318-06 – Department of Veteran Affairs
    San Diego VA Hospital, La Jolla, CA
    • Responsible for time keeper duties within the Vascular Surgery section for 5 people, including 2 physicians. Direct administrative support contact for 7 other VA employees, including 3 physicians, providing knowledgeable patient information when needed. Direct contact with Veteran patients on a daily basis to regularly assist in various needs. Responsible for ensuring patient needs are met with scheduling and any other needs as requested. On a daily basis responsible for contacting patients via telephone to ensure appointments are met or rescheduled as per the patients needs. Directly responsible for compiling data for bi-monthly reports/presentations of patient statistics in accordance with VA mission. Main point of contact for ensuring all mandatory training is met by physicians and staff members of vascular surgery section.
     
  • Resume (cont.)
    August 2007 – November 2008 Secretary (OA) GS-0318-06 – Department of the Army
    Department of Defense, AETC, Vehicle Protection, Shoulder Fired Wpns Branch,
    Picatinny Arsenal, NJ
    • Maintain personnel files according to United States Army regulations.
    Coordinate and maintain training classes and records for 12 employees, including Army mandated training as well as upper level educational classes. Direct administrative support for branch chief and 12 branch employees. Responsible for accurate timekeeping records for entire branch; perform timekeeping procedures for division in lead administrator’s absence. Responsible for maintaining and ordering all office supplies in accordance to Army budget regulations. Branch Hand Receipt Holder. Arrange travel orders using a government-wide travel program, including hotel and rental car. Schedule all branch staff meetings and perform minute-taking tasks to be distributed branch wide.
     
    November 2004 – September 2007 Resource Administrator – (promoted in May 2006)
    ADP, Inc., Parsippany, NJ
    • Responsible for ensuring all sales orders comply with strict corporate guidelines as outlined by legal and corporate legislative requirements. Main source of information for both New Jersey and New York offices – over 100 sales representatives combined. Direct liaison with multiple sales associates, including managers and sales executives and corporate accounting.
    Required to remain up-to-date on corporate policies and pricing as set forth based on Sarbanes-Oxley requirements.
    Responsible for ensuring deposit checks adhere to corporate policy and are allocated as specified by client.
  • Resume (cont.)
    Assistant to the Vice President, Sales – Small Business Division ADP, Inc., Parsippany, NJ
    • Provide administrative support to 3 executives and 65+ sales representatives. Create and organize spreadsheet of weekly/monthly sales for 70 sales representatives and executives. Coordinate automobile loan program to new sales representatives in accordance with company policy. Also responsible for coordination of laptop issuance to new hires and returns from terminated employees. Administer database rights to all employees within department. Direct liaison with corporate wide sales help desk. Maintain territorial database using Access based program for all sales associates. Create various PowerPoint presentations using various visual effects, including musical enhancements.
     
    December 2003 – May 2004 Sales & Marketing Administrator
    Casio, Inc., Dover, NJ
    • Processed all orders through corporate-wide database; compiled data to be submitted to corporate headquarters in Tokyo, Japan; in addition to organizing and maintaining inventory and sales reports for submission to corporate. Prepared quarterly reports, graphs, and quality assurance grids for three products. Direct contact for all end-user customers, distributors, and individual dealers, and other departments. Direct administrative and sales support for divisional manager and sales representatives. Field all sales inquiries sent via telephone and email inquiries and distributed to strategically located dealers throughout United States; provide marketing and sales support for dealers and distributors. Maintain and organize attendance schedule for tradeshows, audio-visual conferences, in-house meetings, etc. Research and locate prospective new dealers to be added as authorized dealers of Casio, Inc. products; coordinated all documents for account setup. Distributed all marketing materials and tools to new dealers.
     
     
    Administrative AssistantFirst Environment, Inc., Boonton, NJ
    Nov 2001 –
    Dec 2003
     
    Design marketing materials using various desktop publishing programs to be distributed during conferences, tradeshows, etc.; responsible for editing and formatting outgoing proposals and reports under a strict deadline; design reports after compiling certain criteria; maintain graphic clarity of all logos for presentations and marketing materials.
    Monthly reconciliation of corporate-wide credit card billing; organize and track administrative and client expenses, as well as billable work hours for vice president and president.
    Maintain various document control, records, and various office machine records in accordance with a strict ISO 14000 guideline structure.
    Design various types of databases using MS Access and ACT!; main contact for any questions or technical assistance in the database entry.
     
     
    Systems Administrator
    San Diego Reg. Chamber of Commerce – Benefits Corp., San Diego, CA
    1999 –
    Oct 2001
     
    Design marketing materials to be distributed throughout California Chambers of Commerce using various desktop publishing programs.
    Responsible for content maintenance on Benefits Corporation website.
    Construct and maintain office procedures to maximize productivity; i.e. maintain office supplies, correspondence, records maintenance, and computer software training
    Construct and maintain employee user manuals on office procedures, as well as computer software usage; organize information for database used throughout company.
    Assist in organizing social events for clients to network; i.e. organize invitees, design and distribute invitations, nametags, attendee responses, and follow-up communications; schedule meetings; maintain company President and Executive Vice- President calendars.
    Design meeting presentation using MS PowerPoint with enhancing software for President of Benefits Corporation; on occasion asked to design PowerPoint presentation for CEO / President of San Diego Regional Chamber of Commerce to be presented to various business leaders throughout San Diego area, as well as members of the Board of Directors for the San Diego Regional Chamber of Commerce and Benefits Corporation.
     
     
     
    Education
    Undergraduate studies in Organizational Psychology
    Argosy University, Phoenix, AZ
    Bachelors in Psychology
    Present
    Military
    U.S. Navy – Yeoman 3rd Class – Honorable Discharge
    1988 – 1992
    Computer Skills
    Advanced to Expert in MS Outlook, Excel, Word, Access, PowerPoint; strong internet navigation skills; typing speed 60 wpm
    Desktop publishing programs; MS Publisher, Adobe Acrobat, Adobe Photoshop, MS Picture It, and Kodak Imaging
     
    Affiliations
    Student Affiliate Member – American Psychological Association (APA)
    Member #90663507
    2007 – present
     
  • Resume (cont.)
    November 2001 – December 2003 Administrative AssistantFirst Environment, Inc., Boonton, NJ
    •  Design marketing materials using various desktop publishing programs to be distributed during conferences, tradeshows, etc.; responsible for editing and formatting outgoing proposals and reports under a strict deadline; design reports after compiling certain criteria; maintain graphic clarity of all logos for presentations and marketing materials. Monthly reconciliation of corporate-wide credit card billing; organize and track administrative and client expenses, as well as billable work hours for vice president and president.
    Maintain various document control, records, and various office machine records in accordance with a strict ISO 14000 guideline structure. Design various types of databases using MS Access and ACT!; main contact for any questions or technical assistance in the database entry.
    1997 – October 2001 Systems Administrator
    San Diego Reg. Chamber of Commerce – Benefits Corp., San Diego, CA
    • Design marketing materials to be distributed throughout California Chambers of Commerce using various desktop publishing programs.
    Responsible for content maintenance on Benefits Corporation website. Construct and maintain office procedures to maximize productivity; i.e. maintain office supplies, correspondence, records maintenance, and computer software training. Construct and maintain employee user manuals on office procedures, as well as computer software usage; organize information for database used throughout company. Assist in organizing social events for clients to network; i.e. organize invitees, design and distribute invitations, nametags, attendee responses, and follow-up communications; schedule meetings; maintain company President and Executive Vice- President calendars. Design meeting presentation using MS PowerPoint with enhancing software for President of Benefits Corporation; on occasion asked to design PowerPoint presentation for CEO / President of San Diego Regional Chamber of Commerce to be presented to various business leaders throughout San Diego area, as well as members of the Board of Directors for the San Diego Regional Chamber of Commerce and Benefits Corporation.
     
     
     
    Education
    Undergraduate studies in Organizational Psychology
    Argosy University, Phoenix, AZ
    Bachelors in Psychology
    Present
    Military
    U.S. Navy – Yeoman 3rd Class – Honorable Discharge
    1988 – 1992
    Computer Skills
    Advanced to Expert in MS Outlook, Excel, Word, Access, PowerPoint; strong internet navigation skills; typing speed 60 wpm
    Desktop publishing programs; MS Publisher, Adobe Acrobat, Adobe Photoshop, MS Picture It, and Kodak Imaging
     
    Affiliations
    Student Affiliate Member – American Psychological Association (APA)
    Member #90663507
    2007 – present
     
  • Resume (cont.)
    Education
    Undergraduate studies in Organizational Psychology
    Argosy University, Phoenix, AZ
    Bachelors in Psychology
    Military
    U.S. Navy – Yeoman 3rd Class – Honorable Discharge
    1988 – 1992
    Computer Skills
    Advanced to Expert in MS Outlook, Excel, Word, Access, PowerPoint; strong internet navigation skills; typing speed 60 wpm
    Desktop publishing programs; MS Publisher, Adobe Acrobat, Adobe Photoshop, MS Picture It, and Kodak Imaging
     
    Affiliations
    Student Affiliate Member – American Psychological Association (APA)
    Member #90663507
    2007 – present
     
  • Reflection
    The decision to go back to school, regardless of how long one has been absent, is one of life’s major decisions. It takes a great deal of fortitude, strength, and patience with one self. To make the conscious decision to go back to school is to give ourselves the greatest gift that has no price tag.
    There were times when I wanted so much to quit and I had to ask myself what kind of role model did I want to be for my daughter. Asking this question helped me to find the strength that was hiding deep within myself. Regardless of age or obstacles, teaching someone to never give up their dreams is the strongest lesson we can teach our children.
    One of my greatest academic achievements with Argosy was when I wrote a paper that exemplified an academic strength worthy enough for the instructor to ask my permission to share it with the class.
  • Contact Me
    Thank you for viewing my ePortfolio.
    For further information, please contact me at the e-mail address below.
    marcannesmess@hotmail.com