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Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
Let customers appreciate the agile workflow
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Let customers appreciate the agile workflow

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Slides of Steve's talk at the Italian PHPDay, in Verona, May 18th 2012

Slides of Steve's talk at the Italian PHPDay, in Verona, May 18th 2012

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Transcript

  • 1. Get’em in Shape Let customers appreciate the agile workflowPHPDAY, Verona - Italy 18-05-2012
  • 2. STEFANO MARASPIN
  • 3. http://www.hubme.in
  • 4. http://friuli.grusp.org
  • 5. OVERENGINEERING ANYONE?
  • 6. CHANGE IS A FACT
  • 7. THE ONLY PROJECTWHERE CHANGE IS NOT NEEDED IS A DEAD ONE
  • 8. PLANS ARE OK
  • 9. THEY’RE NOT GOALS
  • 10. LET’S KEEP EYES OPEN
  • 11. ADAPTING TO CONTEXT
  • 12. A typical project…13
  • 13. A typical project…14
  • 14. A typical project…15
  • 15. A typical project…16
  • 16. A typical project…17
  • 17. A typical project…18
  • 18. Certainly Better19
  • 19. QUICK ITERATIONS
  • 20. What’s in an Iteration 1. Set Goals 2. Learn 3. Do 4. Measure21
  • 21. CONSTANTLY MEASURING PROGRESS
  • 22. TESTING OUR WORK
  • 23. All nice… where’s the problem?
  • 24. QUOTATIONS, CONTRACTS
  • 25. The PHP situation in Italy 38% 43% Fixed Scope T&M 19% Others http://www.easypolls.net/poll.html?p=4f787165e4b05fc257666170 http://www.easypolls.net/poll.html?p=4f787147e4b05fc25766616f26
  • 26. FIXED SCOPE VERY COMMON
  • 27. SHOULD NOT BE!
  • 28. READY TO COPE WITH
  • 29. NEW BUSINESS REQUIREMENTS
  • 30. TECHNICAL CHALLENGES
  • 31. UNEXPECTED USER BAHVIORS
  • 32. Estimates need learning. Learning has a cost.
  • 33. RIDICULOUS REQUESTS
  • 34. FACT: ESTIMATING IS HARD
  • 35. Cone of uncertainty36
  • 36. Planning Fallacy Kahneman and Tversky (1979)37
  • 37. Fixed Price, Fixed Scope38
  • 38. TRYING TO RECOVER, WE RUN
  • 39. RISKING TO COMPROMISE QUALITY
  • 40. AND OUTCOME
  • 41. alternatives anyone?
  • 42. Time & Material43
  • 43. T & M with Cost Ceiling44
  • 44. Iterative45
  • 45. Agile46
  • 46. BUT CUSTOMERS WANT CONTROL
  • 47. EVEN WHERE IT DOES NOT MATTER
  • 48. THE VAGUE IS FEARFUL
  • 49. any way out?
  • 50. TRUST
  • 51. TRUST
  • 52. SMALL PROJECTS, NO PROBLEMS
  • 53. BIGGER ONES => ITERATIONS
  • 54. KEEPING THEM SHORT
  • 55. IMPROVED UX
  • 56. IMPROVED CUSTOMER SATISFACTION
  • 57. LESS RISKS, MONEY SAVING
  • 58. the road to it
  • 59. SHARE THE ABOVE W/ CUSTOMER
  • 60. dare to refuse!
  • 61. SALESMAN
  • 62. HUGE PROPOSALS DOCUMENTS
  • 63. SKEPTICISM YET?
  • 64. HOW YOU SEE YOURSELF
  • 65. HOW THEY SEE YOU
  • 66. BEWARE OF THE FRAMING EFFECT Prospect Theory - Tversky & Kahneman, 1981
  • 67. COLLABORATIVE ESTIMATES
  • 68. REALLY QUICK ESTIMATES
  • 69. PROVIDING RANGES
  • 70. SKEPTICAL CUSTOMERS
  • 71. LET’S MEET
  • 72. QUALITY IS MENTIONED
  • 73. SO ARE COMPLEXITY & UNCERTAINTY
  • 74. BUDGET DECIDED BY CUSTOMER
  • 75. PRIORITIES DO EMERGE
  • 76. VARIABLE SCOPE SUBTLY INTRODUCED
  • 77. FOCUS FROM SCOPE
  • 78. TO BUDGET
  • 79. PROCESS BRINGS TO COOPERATION
  • 80. JELLING WITH CUSTOMER
  • 81. DOES IT ALWAYS WORK WELL?
  • 82. NOPE. YOU CAN STILL DECIDE
  • 83. BEWARE OF VICIOUS CYCLES
  • 84. Thank you for your attention@maraspin
  • 85. QUESTIONS?
  • 86. Photo Credits • http://www.flickr.com/photos/tweek/53286527/ • http://www.flickr.com/photos/alt-n-anela/6186309723/ • http://www.flickr.com/photos/suckamc/3300440872/ • http://www.flickr.com/photos/anoldent/540975459/ • http://www.flickr.com/photos/king-edward/3758847141/ • http://www.flickr.com/photos/tanaka_juuyoh/4434234095 • http://www.flickr.com/photos/jenorton/3156903629/ • http://www.flickr.com/photos/whyld/6085292098/ • http://www.flickr.com/photos/boegh/5676828543/ • http://www.flickr.com/photos/76099968@N00/2617708117/ • http://www.flickr.com/photos/txberiu/2863269180/ • http://www.flickr.com/photos/imuttoo/3992006628/ • http://www.flickr.com/photos/studiospecialplace/492842239/ • http://www.flickr.com/photos/pheezy/480374623/ • http://www.flickr.com/photos/semvon/6296386748/ • http://www.flickr.com/photos/tambako/6803989007/ • http://www.flickr.com/photos/wiertz/5624281846/ • http://www.flickr.com/photos/despedidairene/6088601777/ • http://www.flickr.com/photos/59937401@N07/5930141188/ • http://www.flickr.com/photos/mikebaird/6827018401/ • http://www.flickr.com/photos/astragony/6308677010/ • http://www.flickr.com/photos/38191914@N00/3296892344/91
  • 87. Photo Credits • http://www.flickr.com/photos/istolethetv/3207373011/ • http://www.flickr.com/photos/mager/2847253918/ • http://www.flickr.com/photos/monjurulhoque/6401220837/ • http://www.flickr.com/photos/marilynjane/5877663279/ • http://www.flickr.com/photos/benimoto/353411236/ • http://www.flickr.com/photos/vectorportal/4929890104/ • http://www.flickr.com/photos/caveman_92223/3185534518/ • http://www.flickr.com/photos/mister_tee/6112609303/ • http://www.flickr.com/photos/jockew/4817151443/ • http://www.flickr.com/photos/aidanwojtas/5557752123/ • http://www.flickr.com/photos/crimfants/2944475383/ • http://www.flickr.com/photos/clagnut/252185030/ • http://www.flickr.com/photos/superzelle/3490611685/ • http://www.flickr.com/photos/ecovirtual/6036941452/ (edited) • http://www.flickr.com/photos/31668204@N06/3601164160/ • http://www.flickr.com/photos/darkdwarf/5533336070/ • http://www.flickr.com/photos/sayamindu/5677281218/ • http://www.flickr.com/photos/mujitra/5721705321/ • http://www.flickr.com/photos/42dreams/956152756/ • http://www.flickr.com/photos/unanoslucror/5051797134/ • http://www.flickr.com/photos/gtzecosan/3110646027/ • http://www.flickr.com/photos/dobs/4128798936/sizes/l/in/photostream/ • other pictures taken by me, courtesy of vectorportal.com or from fotolia archives92
  • 88. Hope you enjoyed the talk Please rate it: http://joind.in/talk/view/6381Stefano Maraspin@maraspins.maraspin@mvassociati.it

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