Your SlideShare is downloading. ×
Communities and Consultants: Best Practices
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×

Introducing the official SlideShare app

Stunning, full-screen experience for iPhone and Android

Text the download link to your phone

Standard text messaging rates apply

Communities and Consultants: Best Practices

195
views

Published on

Cecil Group Planning and Design

Cecil Group Planning and Design

Published in: Government & Nonprofit

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
195
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Communities and Consultants: Best Practices for Best Results MAPD 2014 Annual Conference June 6, 2014, 9:00-10:30am
  • 2. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 2 Lynn Duncan, Salem, MA Ashley Hahn, West Warwick, RI Pamela McCarthy, Norwood, MA Nancy Merrill, Claremont,NH Karen O’Connell, Dedham, MA Susan Sweitzer, Norwalk, CT William Clark, Milton, MA and... Lynn Duncan, Salem, MA Ashley Hahn, West Warwick, RI Pamela McCarthy, Norwood, MA Nancy Merrill, Claremont,NH Karen O’Connell, Dedham, MA Susan Sweitzer, Norwalk, CT William Clark, Milton, MA and... Sources
  • 3. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 3 Four Questions
  • 4. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 4 1. What are the three most important things a planning consultant should know before beginning work for a town?
  • 5. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 5 1. What are the three most important things a planning consultant should know before beginning work for a town? 2. What are the biggest mistakes an outside consultant made while working for your town?
  • 6. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 6 1. What are the three most important things a planning consultant should know before beginning work for a town? 2. What are the biggest mistakes an outside consultant made while working for your town? 3. What are the three best practices a planning consultant has used in a project with you?
  • 7. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 7 1. What are the three most important things a planning consultant should know before beginning work for a town? 2. What are the biggest mistakes an outside consultant made while working for your town? 3. What are the three best practices a planning consultant has used in a project with you? 4. What else would you want a planning consultant to know/be aware of in working with a town?
  • 8. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 8 Answers
  • 9. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 9 1. What are the three most important things a planning consultant should know before beginning work for a town?
  • 10. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 10 1 POLITICS Who drives the bus? What drives the opposition? Where are the existing or potential frictions? Whose support is needed to get the plan approved? Whose opinion matters? Who are you working for? Understand... ...the power structure. ...the political realities. ...the Town’s priorities.
  • 11. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 11 2 LOGISTICS How fixed is the budget for your work? What is the funding source? Who is the key contact with the Town (probably a staff person)? How technologically advanced is the Town (GIS, Assessors’ data)?
  • 12. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 12 3 LOCAL KNOWLEDGE Get the local nuances right. Know the basic history and demo- graphics of the town. What are the community expecta- tions for the plan? What does the community expect of itself? Who is the leadership? What public outreach has already been done? What forces are driving this plan or project? What level of civic engagement is necessary for the success of this project?
  • 13. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 13 Thoughts from the Panel The Cecil Group, Inc. Robinson & Cole LLP Documentation for the Designation of the Arctic Village Redevelopment Area December 2013
  • 14. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 14 2. What are the three biggest mistakes an outside con- sultant made while working for your town?
  • 15. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 15 1 POLITICS Lack of familiarity with the local governance structure. Thinking you know what the town needs better than its decision-mak- ers - and not being tactful about it. Dismissive of past practices. Not understanding the politi- cal realities - and not being adept enough to adjust. Not understanding local power structure and priorities. Mishandling group dynamics or being adversarial when seeking civ- ic engagement.
  • 16. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 16 2 LOGISTICS Underestimating the time and ef- fort needed to conduct outreach for public meetings. Overwhelming people with slides and data and charts and maps. Overspending the budget. Not keeping to previously stated dates. Not following up on previously discussed items. Expecting more assistance from Town Staff than they can provide. Not having an agenda for public meetings.
  • 17. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 17 3 DIDN’T LISTEN Assuming a plan that worked in one community will work in an- other Delivering a plan that feels like a template in which the Town’s name was changed but nothing else. Delivering a plan that does not match public input. Not sensitive to information pro- vided by the Town. Use of acronyms or patronizing speech.
  • 18. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 18 Thoughts from the Panel SOURCE: LIFTED FROM THE WEBPAGE OF ARTINSIGHTS.COM
  • 19. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 19 3. What are the three best practices a planning consultant has used in a project with you?
  • 20. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 20 1 POLITICS Public input and workshops are key. Work closely with the planner and discuss details with them sepa- rately from discussions with the boards/committees. Sensitive candor regarding what works and why - sometimes mis- takes are the best learning tools and not making a decision is still a decision.
  • 21. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 21 2 LOGISTICS Use an agenda for public meetings. Emails not phone calls. Meet with the planner to discuss logistics before all public events. Follow-up! Create an approach that values communication and an active partnership between the town and the consultant - shared goals for the project and the investment of time and energy.
  • 22. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 22 3 TOOLS Understand the target audience and bring a new and different per- spective on how to reach that au- dience. Use of visual and 3D modeling - walk people through their city. Comparable images and design ex- amples with appropriate scale and sophistication. Ability to create a vision that is not business as usual - encapsulates and addresses the challenges and results in deliverables that are ef- fective tools for the town.
  • 23. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 23 Thoughts from the Panel TIVERTON COMMERCIAL FORM-BASED CODE L O T D I A G R A M S LOTDIAGRAMS SideYardSetback Front Yard Setback FrontYardSetback Rear Yard Setback Lot Coverage 70% max. Lot Size 30,000 sf min. Definedpedestrianaccessfrom sidewalk tobuilding’smainentrance. Landscapeplantingstobuffersidewalk/ walkwaysfrom parking Lot Line Lot Line LotLine LotLine Street Street 3’min.. 20’ min. 10’ min. Lot Diagram Building Disposition 10’ min. PFD Pedestrian Friendly Destination (Proposed District) 10’ min.. Min Veg. Buffer Line Min.Veg.BufferLine PlaningBufferVaries;3’-10’ DependingonParkingConfiguration Lot Frontage 100’ min. 35’ max. Building Height > 8:12 -22- TIVERTON COMMERCIAL FORM-BASED CODE L O T D I A G R A M S LOTDIAGRAMS Table of Dimensional Regulations Minimums Maximums Additional Regulations Reference Lot Size* (sf) Lot Width* (ft) Front Yard Setback* (ft) Side Yard Setback*† (ft) Rear Yard Setback* † (ft) Lot Coverage (%) Building Height * *Article V † When adjacent to another commercial property, setback can be zero to allow party walls; when adjacent to residential, the setback minimums are required. ‡ Setback required for improved pedestrian circulation on the ground level; overhanging and cantilevered upped stories are allowed to the edge of the lot line to form covered walkways. In all cases, 3’ minimum planted buffer. **For buildings ≥ 20,000 SF or parking areas 60 spaces, 50% coverage. All other projects, 70%. General Commercial* 12,000 100 0 1-20 20 50 50 PFD Pedestrian Friendly District Proposed* 12,000 100 10‡ 10 20 50/70** ≥8:12=35’ <8:12=25’ SideYardSetback Front Yard Setback FrontYardSetback Rear Yard Setback Lot Coverage 70% max. Lot Size 30,000 sf min. Defi ned pedestrianaccess from sidew alk to building’smainen tran ce. Lan dscapeplantings to buffer sidew alk/ walkwaysfrom parking Lot Line Lot Line LotLine LotLine Street Street 3’m in.. 20’ min. 10’ min. Lot Diagram Building Disposition 10’ min. PFD Pedestrian Friendly Destination (Proposed District) 10’ min.. Min Veg. Buffer Line Min.Veg.Buffer Line PlaningBuffer Varies;3’-10’ Depen dingonParkingConfigu ration Lot Diagram Alternates Desirable Less Desirable Avoid Lot Frontage 100’ min. 35’ max. Building Height > 8:12
  • 24. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 24 Thoughts from the Panel -22- Table of Dimensional Regulations Minimums Maximums Additional Regulations Reference Lot Size* (sf) Lot Width* (ft) Front Yard Setback* (ft) Side Yard Setback*† (ft) Rear Yard Setback* † (ft) Lot Coverage (%) Building Height * *Article V † When adjacent to another commercial property, setback can be zero to allow party walls; when adjacent to residential, the setback minimums are required. ‡ Setback required for improved pedestrian circulation on the ground level; overhanging and cantilevered upped stories are allowed to the edge of the lot line to form covered walkways. In all cases, 3’ minimum planted buffer. **For buildings ≥ 20,000 SF or parking areas 60 spaces, 50% coverage. All other projects, 70%. General Commercial* 12,000 100 0 1-20 20 50 50 PFD Pedestrian Friendly District Proposed* 12,000 100 10‡ 10 20 50/70** ≥8:12=35’ <8:12=25’ Front Yard Setback pedestrianaccessfrom sidewalk obuilding’smainentrance. andscapeplantingstobuffersidewalk/ walkwaysfrom parking Lot Line Street Street Lot Diagram Min Veg. Buffer Line ne fferVaries;3’-10’ nParkingConfiguration Lot Diagram Alternates Desirable Less Desirable Avoid Lot Frontage 100’ min.
  • 25. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 25 4. What else would you want a planning consultant to know/be aware of in working with a town?
  • 26. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 26 1 POLITICS Why has the community issued this contract? What are the goals of the commu- nity? What drives the opposition? What are the concerns of the local media? Understand the political playing field! Use plain speech - no talking at, over or under.
  • 27. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 27 2 LOGISTICS Finish the project on time and within budget. Be accessible! Don’t nickel and dime the com- munity for every hour of time through requested change orders.
  • 28. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 28 3 TOWNS NEED US The ability to retain a consultant is a key factor in taking an idea or a goal to the next level...consultants have a major contribution to make to towns and leveraging that work is an important strategic consid- eration. This represents a shift in how consultants are viewed...how can we be more proactive plan- ners together with an active imple- mentation strategy paired with the plan. PARTNERS
  • 29. COMMUNITIES AND CONSULTANTS: BEST PRACTICES FOR BEST RESULTS MAPD 2014 ANNUAL CONFERENCE 29 What do you think? Most important things to know? Biggest mistakes? Best practices?