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TRAVELLING




                  2008
 IN EUROPE




 European Union
TRA  VELLING
                                I N EUROPE                    nds of ye
                                                                           ars of
                                                 ith thousa                  rld’s
      Europe:
                                          nt w                   of the wo
                               a contine           and some
                                              ge                              r to
                                   ral herita                      e travelle
                      rich cultu         ry. So m    uch for th
          history, a        ing scene                                   thanks to
                  breathtak                                ch easier
          most                        and all  made mu
                       nd explore
           discover a                (EU).                                         g
                       ean Union                                      ithout bein
           the Europ                                     the EU w
                                           ers within                     round for
                              many bord                       to shop a
            You   can cross                   e s it easier                ould you
                                   euro mak                    lthcare sh
             checke  d and the                cce  ss to hea                   me. If
                                   ve easy a                       left at ho
             bargain   s. You ha                   ha ve to be                    olicy
                                       o longer                       surance p
                          nd pets n                     d motor in            ers. And
              need it a                      cence an
                                                                 all the oth
                                r driving li
              you   drive, you         ountry a   re valid in
                           one EU c                         rywhere.
               issued in                      phone eve                               pe,
                           se yo  ur mobile                              ap of Euro
                you can u                                p s and a m
                                             helpful ti
                                  rmation,
                 For more info
                             .
                 see inside




                                                 This Travelling in Europe 2008 leaflet
                                                 is also published on the internet in an
                                                 extended version, which provides links
                                                 to more detailed information on the
                                                 subjects covered:
                                                 europa.eu/abc/travel
                                                 You can find this leaflet and other short,
                                                 clear explanations about the EU online
                                                 at ec.europa.eu/publications


                                                 European Commission
                                                 Directorate-General for Communication
                                                 Publications
                                                 B-1049 Brussels
                                                 Manuscript completed in December 2007
                                                 © European Communities, 2008
                                                 Reproduction is authorised.
                                                 Cover illustrations: © Image Select, © Corbis,
                                                 © Van Parys Media
                     ISBN 978-92-79-07152-2
NA-80-07-172-EN-C




                    9 789279     071522
TRAVELLING
             IN EUROPE 2008
                                              The European Union stretches
                                              over the continent of Europe
                                              from Lapland in the north to
                                               the Mediterranean sea, and
                                               from the west coast of Ireland
                                                to the shores of Cyprus: a
                                                rich tapestry of landscapes
                                                 from rocky coastlines to
                                lect



                                                 sandy beaches, from fertile
                                 © Image Se




                                                  pastureland to arid plains,
                                                  from lakes and forests to
                                                  arctic tundra.
                  The peoples of Europe with their diverse tradi-
tions, cultures and languages make up over 7% of the world’s
population. Their historic heritage is charted in prehistoric cave
paintings, Greek and Roman antiquities, Moorish architecture,
medieval fortresses, renaissance palaces and baroque churches.
The modern Europe too attracts the traveller with its vibrant cit-
ies, colourful cultural festivities, winter and summer sports and
varied cuisine.
Most tourists in the EU are from the EU. Life has become much
easier for the traveller in the EU with the removal of most pass-
port and baggage formalities. Fifteen EU countries share the
same currency, the euro, which makes price comparisons easy
and removes the cost and inconvenience of changing money.
The creation of a single market now approaching 500 million
people has brought wider choice and lower prices. In fact most
Europeans find it as easy to travel within the EU as to travel in
their home country.
DOCUMENTs
                YOU WILL NEED

  FOR EU CITIzENs
  Passport or identity card
 There are no longer any frontier controls at the borders between
 22 EU countries. This is thanks to the Schengen Agreement
 which is part of EU law. The Schengen rules remove all internal
 border controls but put in place effective controls at the external
 borders of the EU and introduce a common visa policy. The full
 Schengen members are Austria, Belgium, the Czech Republic,
 Denmark, Estonia, Finland, France, Germany, Greece, Hungary,
 Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands,
 Poland, Portugal, Slovakia, Slovenia, Spain, Sweden (but not
 Ireland and the United Kingdom) plus Iceland and Norway
 (which are not EU members).
 Cyprus, which joined the EU in 2004, and Bulgaria and Romania,
 which joined in 2007, do not yet fully participate in Schengen.
 You will therefore need a valid passport or ID card to travel to
 those countries and to Ireland and the United Kingdom.
 When entering or leaving the EU at the external borders you will
 need a valid passport or an ID card.
 It is best to have your passport or ID card when travelling in the
 EU because you may be required to prove your identity. If public
 order or national security so require, checks at the internal bor-
 ders may be carried out for limited periods.
 Make sure that any children travelling with you either have their
 own passport or ID card or are registered on your passport.
 Agreements with Iceland, Liechtenstein, Norway and Switzerland
 enable their nationals to be treated in the same way as EU citi-
 zens and to travel with just an ID card or passport in the EU.

  Visa
 You will not need a visa for travelling within the EU.


 FOR NON-EU CITIzENs
  Passport
 You will need a valid passport.
  Visa
 There are 28 countries whose nationals do not need a visa to visit
 the EU for three months or less. These include Croatia (but not
 Turkey, both candidates for EU membership) as well as Australia,
 Canada, Japan, New Zealand and the United States. The list of coun-
 tries whose nationals require visas to travel to the United Kingdom
 or Ireland differs slightly from other EU countries. If in doubt, check
 with the nearest consulate of any EU country.
 If your visa is from a country fully applying the Schengen rules, it
 automatically allows you to travel to the other Schengen countries
 as well. Moreover, if you have a valid residence permit from one of
 those Schengen countries, it is equivalent to a visa. You may need a
 national visa to visit non-Schengen countries.
MONEY

 The             euro
The euro is the legal tender for more than 315 million people in
15 EU countries. The symbol for the euro is €.




 EU countries using the euro from January 2008: Austria, Belgium, Cyprus, Finland, France, Germany, Greece, Ireland, Italy,
 Luxembourg, Malta, the Netherlands, Portugal, Slovenia and Spain.

 EU countries not using the euro.


The euro notes are identical in all
countries but each country issues
its own coins with one common
side and one side displaying a
distinctive national emblem. All
the notes and coins can be used
in all EU countries that have
adopted the euro, including
many of their overseas entities,
such as the Azores, the Canary
Islands, Ceuta-Melilla, French
                                                                                                                             ages




Guiana, Guadeloupe, Madeira,
                                                                                                                   © Getty Im




Martinique, Mayotte, Réunion,
and Saint Pierre and Miquelon.
Monaco, San Marino and Vatican City have
adopted the euro as their national currency, which also gives them
the right to issue a certain number of euro coins with their own
national sides. A number of countries and territories use the euro as
their de facto currency such as Andorra, Kosovo and Montenegro.
Denmark, Sweden and the United Kingdom do not currently use
the euro. Cyprus and Malta joined the euro area in January 2008
and the nine other countries that have entered the EU since
2004 are committed to adopting the euro when they are ready.
 Exchange         rates
Rates will vary, but in January 2008 one euro bought approxi-
mately:

                                                               1.95
          BG Bulgarian lev                                    26.8
          CZ Czech koruna                                       7.45
          DK Danish krone                                     16
          EST Estonian kroon                                    0.69
                                   g
          GB British pound sterlin                           251
           H    Hu ngarian forint                               3.45
           LT   Lithuanian litas                                 0.70
           LV Latvian lats                                       3.63
           PL Polish zloty                                       3.34
           RO Romanian leu                                       9.17
            S    Swedish krona                                  33
            SK Slovak koruna                                    10.7
                                     an
            CN Chinese renminbi-yu                              56.6
            IND Ind ian rupee                                  165
            JP   Japanese yen                                    35.5
             RU Russian rouble                                    1.44
             USA US dollar



In European countries outside the euro area, many hotels, shops and
restaurants, particularly in tourist areas, accept payment in euro as
well as the national currency, although they are not legally obliged
to do so.

 Postage        stamps
Postage stamps can only be used in the country in which you buy
them, even when priced in euro.

  Withdrawing           money
Thanks to EU rules, withdrawing euro from a cash machine, mak-
ing a card payment or a bank transfer in euro (up to € 50 000)
now costs you the same anywhere in the EU as it would cost you
in your own country. These rules also apply to transactions on
euro accounts in countries outside the euro area.
shOPPING

 WIThIN ThE EU
 There are no limits on what you can buy and
 take with you when you travel between EU
 countries, as long as it is for personal use and
 not for resale. Taxes (VAT and excise duties)
 are included in the price you pay and no
 further payment of tax can be due in any
 other EU country.

  Tobacco        and alcohol
 To determine whether tobacco and alco-
 hol are for personal use, each country
 can set guide levels. In other words, if
 you carry a larger quantity of these goods, you
 may be asked to prove that they are intended for personal
 use and to justify their purchase. The guide levels may not be
 lower than:



            800 cigarettes
            400 cigarillos
            200 cigars
           1 kg of tobacco
           10 litres of spiri
                              ts
           20 litres of fortifi
                                ed wine (such as
          90 litres of wine                      po
                               (of which, a max rt or sherry)
          of sparkling win                      imum of 60 litre
                              e)                                 s
          110 litres of beer




 For a limited period, some countries (Austria, Belgium, Denmark,
 Finland, France, Germany, Ireland, Sweden and the United
 Kingdom) are maintaining limits on cigarettes brought back
 from six of the countries that joined the EU in 2004 (Estonia,
 Hungary, Latvia, Lithuania, Poland and Slovakia). Some countries
 (Denmark, Germany, Hungary, Sweden and the UK) are also
 restricting travellers from Bulgaria and Romania to 200 ciga-
 rettes until the end of 2009.
 COMING FROM OUTsIDE
 If you enter the EU from outside, you can bring with you goods
 free of VAT and excise duties for personal use within the limits
 set out below. The same applies if you come from the Canary
 Islands, the Channel Islands, Gibraltar or other territories where
 EU rules on VAT and excise do not apply.



            Tobacco prod
                                ucts
            • 200 cigarettes
                                or 100 cigarillos
           • 50 cigars or                         or
           • 250 grams of to
                                 bacco
          Alcoholic drin
                               ks
          • 1 litre of spirits
                                ov
         • 2 litres of fortifi er 22% vol. or
                               ed or sparkling
         • 2 litres of still                    wine
                             wine
        Perfume
        • 50 grams
       Eau de toilett
                            e
       • 250 ml
       Other goods
      Up to a value of
                             €
      lower limit of € 175. Some member states appl
                           90 for travellers           ya
                                             under 15.




  CONsUMER PROTECTION
 As a consumer, you are protected by basic laws no matter where
 you are in the EU.
 • EU laws on food labelling enable you to check what you are
     buying. Look for details of ingredients, including genetically
     modified ingredients, colourings, preservatives, sweeteners
     and other chemical additives. There are regulations about
     what products can be called ‘organic’ and new rules on the
     use of nutrition and health claims on foods.
 • The unit price of products — the price per kilo or per litre —
     must be given by supermarkets to make it easier to compare
     prices.
 • Cosmetic products have to indicate how long they can
     be used after opening. Look out for the open jar symbol.
     Sunscreen products must have additional information about
     their correct use and about how best to protect skin from
     the sun.
 • EU law offers protection on package holidays and timeshare
     property schemes.


 LOOk FOR ThE FLOWER
       Look for the flower, the EU eco-label, on everyday consumer
        goods from detergents to shoes and clothes to help you find
        greener products. For a list of eco-labelled products, visit
        www.eco-label.com. You can also use the flower to find
        an environmentally friendly hotel, bed-and-breakfast,
        youth hostel or campsite. The flower tells you that the
      accommodation limits its energy and water consumption,
   reduces waste, and makes use of renewable energy sources.
BY ROAD

 DRIVING LICENCE
 A valid driving licence issued in an EU country is valid through-
 out the EU. In some countries, in addition to carrying a valid
 driving licence, you will need to have your vehicle registration
 document with you.
 Remember that, in most countries, the minimum age for driving a
 car is 18. Minimum age limits for hiring a car are not fixed at EU
 level and generally vary between 20 and 23. There may also be
 maximum age limits and these can vary between 65 and 75.


 MOTOR INsURANCE
 Wherever you are travelling in the EU, your car insurance policy
 will automatically provide the minimum cover (third party liabil-
 ity) required by law. This also applies to Iceland, Norway and
 Switzerland. If you have comprehensive insurance at home, check
 that the cover extends to travelling in other countries.
 A green card is not obligatory when travelling in the EU, but it
 serves as internationally recognised proof of insurance and it
 makes it easier to settle claims arising from an accident. If you do
 not take a green card with you, you should carry your certificate
 of insurance.
 Your insurer can give you a European accident statement form, a
 standard document that makes it easier to make a declaration on
 the spot if you have an accident in another country.
 EU rules make it easier for road accident victims outside their
 own country to get speedy compensation and for drivers to get a
 quick settlement of claims.


 DRIVING sAFELY
 In all EU countries, seat belts must now be worn in all vehicles,
 including tourist coaches and minibuses. Children must also have
 appropriate child restraints in cars and lorries and, where pos-
 sible, in other vehicles as well.
 Remember to drive on the left side of the road in Cyprus,
 Ireland, Malta and the United Kingdom and remember that in
 some countries, such as Belgium, France, the Netherlands and
 Portugal, you normally have to give way to traffic coming from
 your right.
 The speed limit on motorways is generally 110, 120 or 130 km/h
 and the limit in built-up areas is 50 or sometimes 60 km/h. Keep
 an eye on the signs to make sure of the exact limits and any
 special conditions that apply.
 Using a mobile phone while driving greatly increases the risk of
 an accident and it is either explicitly or implicitly forbidden in all
 EU countries.
 The maximum permitted blood alcohol level varies between
 0.2 mg/ml and 0.8 mg/ml although some countries do not allow
 any alcohol in the blood while driving.
BY AIR
Creating a single European market in air transport has meant
lower fares and a wider choice of carriers and services for pas-
sengers. The EU has also created a set of rights to ensure air
passengers are treated fairly.

 Air    passenger rights
As an air passenger, you have certain rights when it comes to
information about flights and reservations, damage to baggage,
delays and cancellations, denied boarding, compensation in
the case of accident or difficulties with package holidays. These
rights apply to scheduled and chartered flights, both domestic
and international, from an EU airport or to an EU airport from
one outside the EU, when operated by an EU airline. The EU also
maintains a list of airlines banned from operating in the EU and
using EU airports. For disabled passengers or those with reduced
mobility, rules are being introduced by July 2008 to ensure free
and effective assistance on aircraft and in EU airports as well as
fair and non-discriminatory treatment.
If you have a complaint, contact the airline or organiser of the
package holiday. If they fail to fulfil their obligations then you
should complain to your national enforcement body. Call the
Europe Direct freephone 00 800 6 7 8 9 10 11 to get details of
the relevant authority.

 security
Avoid the delay and inconvenience of having something confis-
cated by airport security by checking that you do not have any
prohibited articles with you. There is an agreed EU list of items
that are not allowed in the cabin on flights from EU airports and
a list of articles banned from the baggage hold. Look out for
these lists displayed in the check-in area. Check also on the latest
regulations on carrying liquids and on size of baggage.
BY RAIL

The EU has 210 000 km of railways with extensive international
passenger services. There are 5 000 km of high-speed lines in sev-
eral countries with trains reaching speeds of up to 320 km/h and
the network is being extended with new links in Belgium, France,
Germany, Italy, the Netherlands, Spain and the United Kingdom.
Huge financial support is going into trans-European projects such
as the rail links from Lyon to Poland’s border with the Ukraine,
from Berlin to Palermo, from Paris to Bratislava and from Warsaw
to Helsinki.
One way to explore Europe by rail is to get an international rail pass
and set off to discover the places and countries that attract you.
Seven European high-speed rail operators have joined forces under
the name Railteam to make travel across the European rail network
as seamless as possible.



           sTAYING hEALThY

 Access       to healthcare
As an EU national, you can get free or reduced-cost healthcare
if you are suddenly taken ill or have an accident during a tem-
porary visit to any EU country, Iceland, Liechtenstein, Norway or
Switzerland. Only publicly funded health treatment is included in
this scheme and each country has its own rules for public medical
                                provision. In some, treatment is
                                free, in some you pay part of the
                                cost, in others you have to pay the
                                 full cost and then claim a refund.
                                 So keep all your bills, prescrip-
                                  tions and receipts.
                                   A European health insurance
                                   card has now been introduced
                                   to facilitate access to publicly
                                    funded healthcare in the EU
                              © Image Select




                                    and to speed up the reimburse-
                                     ment of costs. Over 150 million
                                     EU citizens are already carrying
                                     the card. Some countries are
                                     incorporating the European
      card on the reverse side of a national card and others are
issuing separate cards. Get your card from your local social secu-
rity or sickness insurance office.
 Medicines
Take your prescription with you if you are carrying prescribed
medicines. Do not exceed the quantities needed for your personal
use during your trip, as large quantities of drugs can create sus-
picion.
 Travel       insurance
You may want to take out travel insurance, since only some EU
countries pay the full cost of medical treatment. Illness or an acci-
dent abroad may mean extra travel, accommodation and repatria-
tion costs, for which you may want to be insured.
 Immunisation
There are, in general, no immunisation requirements when travel-
ling in the EU. However, there are requirements or recommenda-
tions for certain of the EU’s overseas territories. Check with your
doctor before you go.
 Bathing        water
Strict standards are set for bathing water throughout the EU. An
annual European Commission report gives useful water quality
information for holiday-makers on both coastal and inland waters
across the EU. New EU rules are introducing more sophisticated
monitoring and classification of bathing water as well as better
public information.
If you see a Blue Flag on a beach or at a marina, you can be
assured that it has reached specific standards on water quality,
safety, services, environmental management and information.
Over 2 800 beaches and marinas in the EU were awarded a Blue
Flag in 2007. This voluntary scheme is run by the Foundation for
Environmental Education.



               ThINGs TO DO

The enlargement of the EU, the greater mobility of
its population and new trade ties have led to more
contact between cultures, religions, and ethnic
and language groups. Against this multicultural
backdrop, 2008 has been designated European
Year of Intercultural Dialogue to promote cultural
diversity and reinforce solidarity across the EU.
The EU supports and contributes to many other
cultural projects and events across Europe
every year. One of these is to designate a
cultural capital of Europe. Liverpool in the
UK and Stavanger in Norway share the
title in 2008. Liverpool’s programme has
many highlights, including concerts, exhibi-
tions, festivals and premieres across all cultural genres.
Stavanger has projects in architecture, film, cultural heritage, music,
literature, and the visual and performing arts.
Europe’s calendar is crowded with festivals, performances and exhi-
bitions of music, art, theatre, dance, film and sport. Don’t forget the
Euro 2008 football tournament with the first match in Switzerland
on 7 June and the final match in Austria on 29 June 2008.
ChOOsING A TIME
            TO TRAVEL

 Weather
Europe’s weather is generally temperate. This table shows aver-
age minimum January temperatures and average maximum July
temperatures in the capitals of the EU countries.


                         Average min. Average max.
                           January        July
                              ºC           ºC
A          Vienna             –4           25
B          Brussels           –1           23
BG         Sofia              –4           27
CY         Nicosia              5           37
CZ         Prague             –5            23
D          Berlin             –3            24
DK         Copenha   gen      –2            22
E          Madrid               2           31
EST        Tallinn           – 10           20
F          Paris                1           25
FIN        Helsinki           –9            22
GB         London               2           22
GR         Athens               6           33
H           Budapest          –4            28
 I          Rome                5           30
 IRL        Dublin              1           20
 L          Luxembourg         –1            23
 LT         Vilnius          – 11            23
 LV         Riga             – 10            22
 M          Valletta           10            29
  NL        Amsterdam          –1            22
  P         Lisbon               8           27
  PL        Warsaw             –6            24
  RO        Bucharest          –7            30
  S         Stockholm          –5            22
  SK        Bratislava         –3            26
   SLO       Ljubljana         –4            27
 Time       zones




 summer          time
Daylight saving time begins across the EU on 30 March 2008 when
clocks are moved forward an hour and it ends on 26 October 2008
when clocks are put back an hour. The dates for 2009 are 29 March
and 25 October.

                              PETs

Travelling with a cat or dog is now much easier with the new EU pet
passport available from any vet. All cats and dogs must have a passport
containing details of a valid rabies vaccination. Until July 2008, Ireland,
Malta, Sweden and the United Kingdom also require proof that the vac-
cination has been effective. Check for requirements after that date.
In addition, treatment for ticks and tapeworm is required for entry into
Ireland, Malta and the United Kingdom. Finland and Sweden require
a tapeworm treatment.
An animal has to be identified by an electronic microchip. A clearly
readable tattoo is also acceptable until July 2011, except if you are
taking your animal to Ireland, Malta and the United Kingdom where a
microchip is already required.


        IF ThINGs GO WRONG

 single       European emergency number: 112
To contact the emergency services in any EU country (except Bulgaria for
the moment) from any phone, fixed or mobile, dial 112.
 Loss      or theft
Report any theft to the local police. You will need to enclose the
police report when making your insurance or compensation claim.
Cancel any lost or stolen credit cards immediately. If your passport
has been stolen, report it to your country’s consulate or embassy as
well as to the police. Remember that if you are outside the EU you
can get help from the consulate or embassy of any other EU country
if yours is not represented.
COMMUNICATING
      Languages
  Europe is rich in languages. The main language families in the
  EU include Germanic, Romance, Slav, Baltic and Celtic. The EU
  institutions have 23 official languages but there are many other
  lesser-spoken ones.
  Many Europeans speak at least one other language as well as their
  mother tongue but, during your travels in Europe, try using a few
  phrases of the local language when talking to local people. Start
  with a good morning:




                                       Italian    Buongiorno
    Bulgarian Dobro utro               Lat vian   Labrīt
    Czech        Dobré ráno
                 God morgen            Lithuanian Labas rytas
    Danish                              Maltese    L-Għodwa t-Tajba
    Dutch        Goedemorgen                       Dzień dobry
                 Good morning           Polish
    English                             Portuguese Bom dia
            an Tere hommikust
     Estoni
                  Hyvää huomenta        Romanian Bună dimineaţa
     Finnish                             Slovak     Dobré ráno
     French       Bonjour                           Dobro jutro
                                         Slovene
     Ger  man Guten Morgen               Spanish    Buenos días
      Greek       Kalimera                          God morgon
                                         Swedish
      Hunga  rian Jó reggelt
      Irish        Dia dhuit



      Mobile phones
  You can use your mobile
  phone anywhere in Europe
  and in many other parts
  of the world thanks to the
  EU’s GSM technical stand-
  ard. Before travelling, check
                                                                            dia




  with your network provider
                                                                      © Van Parys Me




  that your phone is enabled
  for international roaming.
  Using your mobile phone
  while abroad has become sub-
  stantially cheaper thanks to a new EU regulation which sets
                                                 l ti     hi h t
  limits or ‘Eurotariffs’ on international roaming rates.


                  Average charge
                  summer 2006    Summer 2008 Summer 2009
Mobile calls
made abroad          110 cents          46 cents         43 cents

Mobile calls
received abroad      58 cents           22 cents         19 cents

  Eurotariff maximum per minute roaming charge in euro
  (without VAT)
Operators are free to offer cheaper rates so look out for better
deals. You are also entitled to receive information on roaming
prices when you travel in the EU. Your operator must send you by
SMS basic roaming price information and must also provide you
with a contact number where you can get more information.
An EU website (ec.europa.eu/roaming) lists the Eurotariff offered by
operators in all 27 EU countries and has links to their websites.

 Telephone
There is just one prefix for making international telephone calls
anywhere in the EU. It is 00.
The country codes are:




                                     I     Italy              39
  A       Austria           43                               353
                            32       IRL Ireland
  B       Belgium                          Luxembourg        352
                           359        L
  BG      Bulgaria                                           370
                           357        LT Lithuania
  CY      Cyprus                                             371
                  Republic 420         LV Latvia
  CZ      Czech                                               356
                             49        M Malta
   D       Germany                                             31
                             45        NL Netherlands
   DK      Denmark                           Portugal         351
                             34        P
   E       Spa in                                               48
                            372         PL Poland
   EST     Estonia                                              40
                              33        RO Romania
   F       France                            Sweden             46
                            358         S
    FIN     Finland                                            421
                                        SK Slovakia
    GB      United Kingdom 44                                  386
                              30        SLO Slovenia
    GR      Greece
    H       Hungary            36




 The       internet
Internet access is available at internet cafes and in many hotels
which have internet plug sockets in the rooms. Wi-Fi wireless net-
works can be used at airports, railway stations, hotels and other
locations. Wi-Fi zones (hotspots) are usually clearly indicated.
There is often a charge for access and your PC will need to be fitted
with a wireless network card.

 Electricity
All Europe has 220–240 volt, 50 cycle alternating current. Cyprus,
Ireland, Malta and the United Kingdom have square three-pin plugs
but, in general, all other EU countries have two-pin plugs. These
may vary but you should be able to use your appliances, such as
hairdryers and shavers, anywhere. Adaptors can usually be bought
in airports and tourist resorts.
TOURIsT INFORMATION
  For further information on any EU country you are thinking of
  visiting, here are the websites of their official national tourist
  organisations.




                                    www.austria.info om
                                                       s.c
A         Austria
                                    www.visitflander
B         Belgium                    www.opt.be
                                                       vel.org
                                     www.bulgariatra .cy
                      ia                               .org
 BG          Bulgar
                                     www.visitcyprus
                                                         m.com
 CY           Cyprus
                                     www.czechtouris ism.de
 CZ           Czech Republic          www. germany-tour
                                                         k.com
  D           Germany                  www.visitdenmar
                                
  DK           Denmark                 www.sp  ain.info
                                                           com
  E            Spain
                                      www.visitestonia. m
   EST         Esto  nia               www.franc   eguide.co
                                                          .com
   F            France
                                       www.visitfinland
                Finlan  d               www.visitbrita  in.com
   FIN                           
    GB          United Kingdom          www.visitgreece
                                                           .gr
                                 
    GR           Greece
                                       ww  w.hungary.com
    H            Hungary                 www.enit.it
                                                            land.com
     I           Italy
                                        www.discoverire
                  Ireland                www.visitluxem     bourg.lu
     IRL                          
      L           Luxembourg             www.travel.lt
                                                               .lv
       LT          Lithuania              www.latviatourism
                         ia                             ta.com
       LV          Latv
                                         www.visitmal
        M           Malta
                                         www.holland.com m
        NL          Netherlands           www.visitportug
                                                               al.co
                       rtugal                           .travel
        P           Po
                                          www.poland
                                                                  ism.com
        PL          Poland
                                          www.romaniatour m
                     Roman  ia             www.visitswed      en.co
         RO                                                     rism.sk
         S           Sweden
                                          www.slovakiatou
          SK         Slovakia
                                           ww  w.slovenia.info
          SLO         Slovenia




  The abbreviations for countries are those used on nationality
  plates on cars.
Other information on the
            European Union
                                    Go online
                                    Information in all the official languages of the European
                                    Union is available on the Europa website: europa.eu


                                    Visit us
                                    All over Europe there are hundreds of local EU information
                                    centres. You can find the address of the centre nearest you
                                    on this website: europedirect.europa.eu

                                    Call or write to us
                                    Europe Direct is a service which answers your questions
                                    about the European Union. You can contact this service by
                                    freephone: 00 800 6 7 8 9 10 11, or by payphone from
                                    outside the EU: (32-2) 299 96 96, or by electronic mail via
                                    europedirect.europa.eu

                                    Read about Europe
                                    Publications about the EU are only a click away on the EU
                                    Bookshop website: bookshop.europa.eu

You can also obtain information and booklets in English about the
European Union from:
EUROPEAN COMMIssION                                   EUROPEAN PARLIAMENT
REPREsENTATIONs                                       OFFICEs
  Representation in Ireland                             Office in Ireland
18 Dawson Street, Dublin 2                             European Union House
Tel. (353-1) 634 11 11                                 43 Molesworth Street
Fax (353-1) 634 11 12                                  Dublin 2
Internet: ec.europa.eu/ireland/welcome/index_en.htm    Tel. (353-1) 605 79 00
E-mail: eu-ie-info-request@ec.europa.eu                Fax (353-1) 605 79 99
  Representation in the United kingdom                Internet: www.europarl.ie
                                                       E-mail: epdublin@europarl.europa.eu
8 Storey’s Gate, London SW1P 3AT
Tel. (44-20) 79 73 19 92                                 United kingdom Office
Fax (44-20) 79 73 19 00/10                             2 Queen Anne’s Gate
Internet: www.ec.europa.eu/uk                          London SW1H 9AA
                                                       Tel. (44-20) 72 27 43 00
  Representation in Wales                             Fax (44-20) 72 27 43 02
2 Caspian Point, Caspian Way                           Internet: www.europarl.org.uk
Cardiff CF10 4QQ                                       E-mail: eplondon@europarl.europa.eu
Tel. (44-29) 20 89 50 20
Fax (44-29) 20 89 50 35                                  Office in scotland
Internet: www.ec.europa.eu/uk                          The Tun
                                                       4 Jackson’s Entry
  Representation in scotland                          Holyrood Road
9 Alva Street, Edinburgh EH2 4PH                       Edinburgh EH8 8PJ
Tel. (44-131) 225 20 58                                Tel. (44-131) 557 78 66
Fax (44-131) 226 41 05                                 Fax (44-131) 557 49 77
Internet: www.ec.europa.eu/uk                          Internet: www.europarl.org.uk
                                                       E-mail: epedinburgh@europarl.europa.eu
  Representation in Northern Ireland
Windsor House, 9/15 Bedford Street
Belfast BT2 7EG
Tel. (44-28) 90 24 07 08                               There are European Commission and Parliament
Fax (44-28) 90 24 82 41                                representations and offices in all the countries of
Internet: www.ec.europa.eu/uk                          the European Union. The European Commission
                                                       also has delegations in other parts of the world.
  Information services in the United states
2300 M Street, NW — 3rd floor
Washington DC 20037
Tel. (202) 862 95 00
Fax (202) 429 17 66
Internet: www.eurunion.org
222 East 41st Street, 20th floor
New York, NY 10017
Tel. (212) 371 38 04
Fax (212) 688 10 13
Internet: www.eurunion.org
European Union member states




                                                                                            Europe in the world


                                Candidate countries
                                                                            The 27
                                                                        European Union
                                                                       countries together
                                                                             China

  Poranesna Jugoslovenska
   Republika Makedonija
    The former Yugoslav
   Republic of Macedonia                                                     Russia




                                                                                                      express wealth. PPS, purchasing
                                                                                                     The value of 1 PPS unit corresponds




                            EU member state

                            Candidate country




Published December 2007 by
European Commission
Directorate General for Communication
Publications
B-1049 Brussels

Office for Official Publications of the
European Communities
L-2985 Luxembourg
bookshop.europa.eu

Map originally created by Lovell Johns,
www.lovelljohns.com




© European Communities, 2007

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Tourism in Europe

  • 1. TRAVELLING 2008 IN EUROPE European Union
  • 2. TRA VELLING I N EUROPE nds of ye ars of ith thousa rld’s Europe: nt w of the wo a contine and some ge r to ral herita e travelle rich cultu ry. So m uch for th history, a ing scene thanks to breathtak ch easier most and all made mu nd explore discover a (EU). g ean Union ithout bein the Europ the EU w ers within round for many bord to shop a You can cross e s it easier ould you euro mak lthcare sh checke d and the cce ss to hea me. If ve easy a left at ho bargain s. You ha ha ve to be olicy o longer surance p nd pets n d motor in ers. And need it a cence an all the oth r driving li you drive, you ountry a re valid in one EU c rywhere. issued in phone eve pe, se yo ur mobile ap of Euro you can u p s and a m helpful ti rmation, For more info . see inside This Travelling in Europe 2008 leaflet is also published on the internet in an extended version, which provides links to more detailed information on the subjects covered: europa.eu/abc/travel You can find this leaflet and other short, clear explanations about the EU online at ec.europa.eu/publications European Commission Directorate-General for Communication Publications B-1049 Brussels Manuscript completed in December 2007 © European Communities, 2008 Reproduction is authorised. Cover illustrations: © Image Select, © Corbis, © Van Parys Media ISBN 978-92-79-07152-2 NA-80-07-172-EN-C 9 789279 071522
  • 3. TRAVELLING IN EUROPE 2008 The European Union stretches over the continent of Europe from Lapland in the north to the Mediterranean sea, and from the west coast of Ireland to the shores of Cyprus: a rich tapestry of landscapes from rocky coastlines to lect sandy beaches, from fertile © Image Se pastureland to arid plains, from lakes and forests to arctic tundra. The peoples of Europe with their diverse tradi- tions, cultures and languages make up over 7% of the world’s population. Their historic heritage is charted in prehistoric cave paintings, Greek and Roman antiquities, Moorish architecture, medieval fortresses, renaissance palaces and baroque churches. The modern Europe too attracts the traveller with its vibrant cit- ies, colourful cultural festivities, winter and summer sports and varied cuisine. Most tourists in the EU are from the EU. Life has become much easier for the traveller in the EU with the removal of most pass- port and baggage formalities. Fifteen EU countries share the same currency, the euro, which makes price comparisons easy and removes the cost and inconvenience of changing money. The creation of a single market now approaching 500 million people has brought wider choice and lower prices. In fact most Europeans find it as easy to travel within the EU as to travel in their home country.
  • 4. DOCUMENTs YOU WILL NEED  FOR EU CITIzENs  Passport or identity card There are no longer any frontier controls at the borders between 22 EU countries. This is thanks to the Schengen Agreement which is part of EU law. The Schengen rules remove all internal border controls but put in place effective controls at the external borders of the EU and introduce a common visa policy. The full Schengen members are Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden (but not Ireland and the United Kingdom) plus Iceland and Norway (which are not EU members). Cyprus, which joined the EU in 2004, and Bulgaria and Romania, which joined in 2007, do not yet fully participate in Schengen. You will therefore need a valid passport or ID card to travel to those countries and to Ireland and the United Kingdom. When entering or leaving the EU at the external borders you will need a valid passport or an ID card. It is best to have your passport or ID card when travelling in the EU because you may be required to prove your identity. If public order or national security so require, checks at the internal bor- ders may be carried out for limited periods. Make sure that any children travelling with you either have their own passport or ID card or are registered on your passport. Agreements with Iceland, Liechtenstein, Norway and Switzerland enable their nationals to be treated in the same way as EU citi- zens and to travel with just an ID card or passport in the EU.  Visa You will not need a visa for travelling within the EU.  FOR NON-EU CITIzENs  Passport You will need a valid passport.  Visa There are 28 countries whose nationals do not need a visa to visit the EU for three months or less. These include Croatia (but not Turkey, both candidates for EU membership) as well as Australia, Canada, Japan, New Zealand and the United States. The list of coun- tries whose nationals require visas to travel to the United Kingdom or Ireland differs slightly from other EU countries. If in doubt, check with the nearest consulate of any EU country. If your visa is from a country fully applying the Schengen rules, it automatically allows you to travel to the other Schengen countries as well. Moreover, if you have a valid residence permit from one of those Schengen countries, it is equivalent to a visa. You may need a national visa to visit non-Schengen countries.
  • 5. MONEY  The euro The euro is the legal tender for more than 315 million people in 15 EU countries. The symbol for the euro is €. EU countries using the euro from January 2008: Austria, Belgium, Cyprus, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, the Netherlands, Portugal, Slovenia and Spain. EU countries not using the euro. The euro notes are identical in all countries but each country issues its own coins with one common side and one side displaying a distinctive national emblem. All the notes and coins can be used in all EU countries that have adopted the euro, including many of their overseas entities, such as the Azores, the Canary Islands, Ceuta-Melilla, French ages Guiana, Guadeloupe, Madeira, © Getty Im Martinique, Mayotte, Réunion, and Saint Pierre and Miquelon. Monaco, San Marino and Vatican City have adopted the euro as their national currency, which also gives them the right to issue a certain number of euro coins with their own national sides. A number of countries and territories use the euro as their de facto currency such as Andorra, Kosovo and Montenegro. Denmark, Sweden and the United Kingdom do not currently use the euro. Cyprus and Malta joined the euro area in January 2008 and the nine other countries that have entered the EU since 2004 are committed to adopting the euro when they are ready.
  • 6.  Exchange rates Rates will vary, but in January 2008 one euro bought approxi- mately: 1.95 BG Bulgarian lev 26.8 CZ Czech koruna 7.45 DK Danish krone 16 EST Estonian kroon 0.69 g GB British pound sterlin 251 H Hu ngarian forint 3.45 LT Lithuanian litas 0.70 LV Latvian lats 3.63 PL Polish zloty 3.34 RO Romanian leu 9.17 S Swedish krona 33 SK Slovak koruna 10.7 an CN Chinese renminbi-yu 56.6 IND Ind ian rupee 165 JP Japanese yen 35.5 RU Russian rouble 1.44 USA US dollar In European countries outside the euro area, many hotels, shops and restaurants, particularly in tourist areas, accept payment in euro as well as the national currency, although they are not legally obliged to do so.  Postage stamps Postage stamps can only be used in the country in which you buy them, even when priced in euro.   Withdrawing money Thanks to EU rules, withdrawing euro from a cash machine, mak- ing a card payment or a bank transfer in euro (up to € 50 000) now costs you the same anywhere in the EU as it would cost you in your own country. These rules also apply to transactions on euro accounts in countries outside the euro area.
  • 7. shOPPING  WIThIN ThE EU There are no limits on what you can buy and take with you when you travel between EU countries, as long as it is for personal use and not for resale. Taxes (VAT and excise duties) are included in the price you pay and no further payment of tax can be due in any other EU country.  Tobacco and alcohol To determine whether tobacco and alco- hol are for personal use, each country can set guide levels. In other words, if you carry a larger quantity of these goods, you may be asked to prove that they are intended for personal use and to justify their purchase. The guide levels may not be lower than: 800 cigarettes 400 cigarillos 200 cigars 1 kg of tobacco 10 litres of spiri ts 20 litres of fortifi ed wine (such as 90 litres of wine po (of which, a max rt or sherry) of sparkling win imum of 60 litre e) s 110 litres of beer For a limited period, some countries (Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Sweden and the United Kingdom) are maintaining limits on cigarettes brought back from six of the countries that joined the EU in 2004 (Estonia, Hungary, Latvia, Lithuania, Poland and Slovakia). Some countries (Denmark, Germany, Hungary, Sweden and the UK) are also restricting travellers from Bulgaria and Romania to 200 ciga- rettes until the end of 2009.
  • 8.  COMING FROM OUTsIDE If you enter the EU from outside, you can bring with you goods free of VAT and excise duties for personal use within the limits set out below. The same applies if you come from the Canary Islands, the Channel Islands, Gibraltar or other territories where EU rules on VAT and excise do not apply. Tobacco prod ucts • 200 cigarettes or 100 cigarillos • 50 cigars or or • 250 grams of to bacco Alcoholic drin ks • 1 litre of spirits ov • 2 litres of fortifi er 22% vol. or ed or sparkling • 2 litres of still wine wine Perfume • 50 grams Eau de toilett e • 250 ml Other goods Up to a value of € lower limit of € 175. Some member states appl 90 for travellers ya under 15.  CONsUMER PROTECTION As a consumer, you are protected by basic laws no matter where you are in the EU. • EU laws on food labelling enable you to check what you are buying. Look for details of ingredients, including genetically modified ingredients, colourings, preservatives, sweeteners and other chemical additives. There are regulations about what products can be called ‘organic’ and new rules on the use of nutrition and health claims on foods. • The unit price of products — the price per kilo or per litre — must be given by supermarkets to make it easier to compare prices. • Cosmetic products have to indicate how long they can be used after opening. Look out for the open jar symbol. Sunscreen products must have additional information about their correct use and about how best to protect skin from the sun. • EU law offers protection on package holidays and timeshare property schemes.  LOOk FOR ThE FLOWER Look for the flower, the EU eco-label, on everyday consumer goods from detergents to shoes and clothes to help you find greener products. For a list of eco-labelled products, visit www.eco-label.com. You can also use the flower to find an environmentally friendly hotel, bed-and-breakfast, youth hostel or campsite. The flower tells you that the accommodation limits its energy and water consumption, reduces waste, and makes use of renewable energy sources.
  • 9. BY ROAD  DRIVING LICENCE A valid driving licence issued in an EU country is valid through- out the EU. In some countries, in addition to carrying a valid driving licence, you will need to have your vehicle registration document with you. Remember that, in most countries, the minimum age for driving a car is 18. Minimum age limits for hiring a car are not fixed at EU level and generally vary between 20 and 23. There may also be maximum age limits and these can vary between 65 and 75.  MOTOR INsURANCE Wherever you are travelling in the EU, your car insurance policy will automatically provide the minimum cover (third party liabil- ity) required by law. This also applies to Iceland, Norway and Switzerland. If you have comprehensive insurance at home, check that the cover extends to travelling in other countries. A green card is not obligatory when travelling in the EU, but it serves as internationally recognised proof of insurance and it makes it easier to settle claims arising from an accident. If you do not take a green card with you, you should carry your certificate of insurance. Your insurer can give you a European accident statement form, a standard document that makes it easier to make a declaration on the spot if you have an accident in another country. EU rules make it easier for road accident victims outside their own country to get speedy compensation and for drivers to get a quick settlement of claims.  DRIVING sAFELY In all EU countries, seat belts must now be worn in all vehicles, including tourist coaches and minibuses. Children must also have appropriate child restraints in cars and lorries and, where pos- sible, in other vehicles as well. Remember to drive on the left side of the road in Cyprus, Ireland, Malta and the United Kingdom and remember that in some countries, such as Belgium, France, the Netherlands and Portugal, you normally have to give way to traffic coming from your right. The speed limit on motorways is generally 110, 120 or 130 km/h and the limit in built-up areas is 50 or sometimes 60 km/h. Keep an eye on the signs to make sure of the exact limits and any special conditions that apply. Using a mobile phone while driving greatly increases the risk of an accident and it is either explicitly or implicitly forbidden in all EU countries. The maximum permitted blood alcohol level varies between 0.2 mg/ml and 0.8 mg/ml although some countries do not allow any alcohol in the blood while driving.
  • 10. BY AIR Creating a single European market in air transport has meant lower fares and a wider choice of carriers and services for pas- sengers. The EU has also created a set of rights to ensure air passengers are treated fairly.  Air passenger rights As an air passenger, you have certain rights when it comes to information about flights and reservations, damage to baggage, delays and cancellations, denied boarding, compensation in the case of accident or difficulties with package holidays. These rights apply to scheduled and chartered flights, both domestic and international, from an EU airport or to an EU airport from one outside the EU, when operated by an EU airline. The EU also maintains a list of airlines banned from operating in the EU and using EU airports. For disabled passengers or those with reduced mobility, rules are being introduced by July 2008 to ensure free and effective assistance on aircraft and in EU airports as well as fair and non-discriminatory treatment. If you have a complaint, contact the airline or organiser of the package holiday. If they fail to fulfil their obligations then you should complain to your national enforcement body. Call the Europe Direct freephone 00 800 6 7 8 9 10 11 to get details of the relevant authority.  security Avoid the delay and inconvenience of having something confis- cated by airport security by checking that you do not have any prohibited articles with you. There is an agreed EU list of items that are not allowed in the cabin on flights from EU airports and a list of articles banned from the baggage hold. Look out for these lists displayed in the check-in area. Check also on the latest regulations on carrying liquids and on size of baggage.
  • 11. BY RAIL The EU has 210 000 km of railways with extensive international passenger services. There are 5 000 km of high-speed lines in sev- eral countries with trains reaching speeds of up to 320 km/h and the network is being extended with new links in Belgium, France, Germany, Italy, the Netherlands, Spain and the United Kingdom. Huge financial support is going into trans-European projects such as the rail links from Lyon to Poland’s border with the Ukraine, from Berlin to Palermo, from Paris to Bratislava and from Warsaw to Helsinki. One way to explore Europe by rail is to get an international rail pass and set off to discover the places and countries that attract you. Seven European high-speed rail operators have joined forces under the name Railteam to make travel across the European rail network as seamless as possible. sTAYING hEALThY  Access to healthcare As an EU national, you can get free or reduced-cost healthcare if you are suddenly taken ill or have an accident during a tem- porary visit to any EU country, Iceland, Liechtenstein, Norway or Switzerland. Only publicly funded health treatment is included in this scheme and each country has its own rules for public medical provision. In some, treatment is free, in some you pay part of the cost, in others you have to pay the full cost and then claim a refund. So keep all your bills, prescrip- tions and receipts. A European health insurance card has now been introduced to facilitate access to publicly funded healthcare in the EU © Image Select and to speed up the reimburse- ment of costs. Over 150 million EU citizens are already carrying the card. Some countries are incorporating the European card on the reverse side of a national card and others are issuing separate cards. Get your card from your local social secu- rity or sickness insurance office.  Medicines Take your prescription with you if you are carrying prescribed medicines. Do not exceed the quantities needed for your personal use during your trip, as large quantities of drugs can create sus- picion.
  • 12.  Travel insurance You may want to take out travel insurance, since only some EU countries pay the full cost of medical treatment. Illness or an acci- dent abroad may mean extra travel, accommodation and repatria- tion costs, for which you may want to be insured.  Immunisation There are, in general, no immunisation requirements when travel- ling in the EU. However, there are requirements or recommenda- tions for certain of the EU’s overseas territories. Check with your doctor before you go.  Bathing water Strict standards are set for bathing water throughout the EU. An annual European Commission report gives useful water quality information for holiday-makers on both coastal and inland waters across the EU. New EU rules are introducing more sophisticated monitoring and classification of bathing water as well as better public information. If you see a Blue Flag on a beach or at a marina, you can be assured that it has reached specific standards on water quality, safety, services, environmental management and information. Over 2 800 beaches and marinas in the EU were awarded a Blue Flag in 2007. This voluntary scheme is run by the Foundation for Environmental Education. ThINGs TO DO The enlargement of the EU, the greater mobility of its population and new trade ties have led to more contact between cultures, religions, and ethnic and language groups. Against this multicultural backdrop, 2008 has been designated European Year of Intercultural Dialogue to promote cultural diversity and reinforce solidarity across the EU. The EU supports and contributes to many other cultural projects and events across Europe every year. One of these is to designate a cultural capital of Europe. Liverpool in the UK and Stavanger in Norway share the title in 2008. Liverpool’s programme has many highlights, including concerts, exhibi- tions, festivals and premieres across all cultural genres. Stavanger has projects in architecture, film, cultural heritage, music, literature, and the visual and performing arts. Europe’s calendar is crowded with festivals, performances and exhi- bitions of music, art, theatre, dance, film and sport. Don’t forget the Euro 2008 football tournament with the first match in Switzerland on 7 June and the final match in Austria on 29 June 2008.
  • 13. ChOOsING A TIME TO TRAVEL  Weather Europe’s weather is generally temperate. This table shows aver- age minimum January temperatures and average maximum July temperatures in the capitals of the EU countries. Average min. Average max. January July ºC ºC A Vienna –4 25 B Brussels –1 23 BG Sofia –4 27 CY Nicosia 5 37 CZ Prague –5 23 D Berlin –3 24 DK Copenha gen –2 22 E Madrid 2 31 EST Tallinn – 10 20 F Paris 1 25 FIN Helsinki –9 22 GB London 2 22 GR Athens 6 33 H Budapest –4 28 I Rome 5 30 IRL Dublin 1 20 L Luxembourg –1 23 LT Vilnius – 11 23 LV Riga – 10 22 M Valletta 10 29 NL Amsterdam –1 22 P Lisbon 8 27 PL Warsaw –6 24 RO Bucharest –7 30 S Stockholm –5 22 SK Bratislava –3 26 SLO Ljubljana –4 27
  • 14.  Time zones  summer time Daylight saving time begins across the EU on 30 March 2008 when clocks are moved forward an hour and it ends on 26 October 2008 when clocks are put back an hour. The dates for 2009 are 29 March and 25 October. PETs Travelling with a cat or dog is now much easier with the new EU pet passport available from any vet. All cats and dogs must have a passport containing details of a valid rabies vaccination. Until July 2008, Ireland, Malta, Sweden and the United Kingdom also require proof that the vac- cination has been effective. Check for requirements after that date. In addition, treatment for ticks and tapeworm is required for entry into Ireland, Malta and the United Kingdom. Finland and Sweden require a tapeworm treatment. An animal has to be identified by an electronic microchip. A clearly readable tattoo is also acceptable until July 2011, except if you are taking your animal to Ireland, Malta and the United Kingdom where a microchip is already required. IF ThINGs GO WRONG  single European emergency number: 112 To contact the emergency services in any EU country (except Bulgaria for the moment) from any phone, fixed or mobile, dial 112.  Loss or theft Report any theft to the local police. You will need to enclose the police report when making your insurance or compensation claim. Cancel any lost or stolen credit cards immediately. If your passport has been stolen, report it to your country’s consulate or embassy as well as to the police. Remember that if you are outside the EU you can get help from the consulate or embassy of any other EU country if yours is not represented.
  • 15. COMMUNICATING Languages Europe is rich in languages. The main language families in the EU include Germanic, Romance, Slav, Baltic and Celtic. The EU institutions have 23 official languages but there are many other lesser-spoken ones. Many Europeans speak at least one other language as well as their mother tongue but, during your travels in Europe, try using a few phrases of the local language when talking to local people. Start with a good morning: Italian Buongiorno Bulgarian Dobro utro Lat vian Labrīt Czech Dobré ráno God morgen Lithuanian Labas rytas Danish Maltese L-Għodwa t-Tajba Dutch Goedemorgen Dzień dobry Good morning Polish English Portuguese Bom dia an Tere hommikust Estoni Hyvää huomenta Romanian Bună dimineaţa Finnish Slovak Dobré ráno French Bonjour Dobro jutro Slovene Ger man Guten Morgen Spanish Buenos días Greek Kalimera God morgon Swedish Hunga rian Jó reggelt Irish Dia dhuit Mobile phones You can use your mobile phone anywhere in Europe and in many other parts of the world thanks to the EU’s GSM technical stand- ard. Before travelling, check dia with your network provider © Van Parys Me that your phone is enabled for international roaming. Using your mobile phone while abroad has become sub- stantially cheaper thanks to a new EU regulation which sets l ti hi h t limits or ‘Eurotariffs’ on international roaming rates. Average charge summer 2006 Summer 2008 Summer 2009 Mobile calls made abroad 110 cents 46 cents 43 cents Mobile calls received abroad 58 cents 22 cents 19 cents Eurotariff maximum per minute roaming charge in euro (without VAT)
  • 16. Operators are free to offer cheaper rates so look out for better deals. You are also entitled to receive information on roaming prices when you travel in the EU. Your operator must send you by SMS basic roaming price information and must also provide you with a contact number where you can get more information. An EU website (ec.europa.eu/roaming) lists the Eurotariff offered by operators in all 27 EU countries and has links to their websites.  Telephone There is just one prefix for making international telephone calls anywhere in the EU. It is 00. The country codes are: I Italy 39 A Austria 43 353 32 IRL Ireland B Belgium Luxembourg 352 359 L BG Bulgaria 370 357 LT Lithuania CY Cyprus 371 Republic 420 LV Latvia CZ Czech 356 49 M Malta D Germany 31 45 NL Netherlands DK Denmark Portugal 351 34 P E Spa in 48 372 PL Poland EST Estonia 40 33 RO Romania F France Sweden 46 358 S FIN Finland 421 SK Slovakia GB United Kingdom 44 386 30 SLO Slovenia GR Greece H Hungary 36  The internet Internet access is available at internet cafes and in many hotels which have internet plug sockets in the rooms. Wi-Fi wireless net- works can be used at airports, railway stations, hotels and other locations. Wi-Fi zones (hotspots) are usually clearly indicated. There is often a charge for access and your PC will need to be fitted with a wireless network card.  Electricity All Europe has 220–240 volt, 50 cycle alternating current. Cyprus, Ireland, Malta and the United Kingdom have square three-pin plugs but, in general, all other EU countries have two-pin plugs. These may vary but you should be able to use your appliances, such as hairdryers and shavers, anywhere. Adaptors can usually be bought in airports and tourist resorts.
  • 17. TOURIsT INFORMATION For further information on any EU country you are thinking of visiting, here are the websites of their official national tourist organisations.  www.austria.info om s.c A Austria  www.visitflander B Belgium www.opt.be vel.org  www.bulgariatra .cy ia .org BG Bulgar  www.visitcyprus m.com CY Cyprus  www.czechtouris ism.de CZ Czech Republic www. germany-tour  k.com D Germany www.visitdenmar  DK Denmark www.sp ain.info  com E Spain  www.visitestonia. m EST Esto nia www.franc eguide.co  .com F France  www.visitfinland Finlan d www.visitbrita in.com FIN  GB United Kingdom www.visitgreece .gr  GR Greece  ww w.hungary.com H Hungary www.enit.it  land.com I Italy  www.discoverire Ireland www.visitluxem bourg.lu IRL  L Luxembourg www.travel.lt  .lv LT Lithuania www.latviatourism ia  ta.com LV Latv  www.visitmal M Malta  www.holland.com m NL Netherlands www.visitportug al.co rtugal  .travel P Po  www.poland ism.com PL Poland  www.romaniatour m Roman ia www.visitswed en.co RO  rism.sk S Sweden  www.slovakiatou SK Slovakia  ww w.slovenia.info SLO Slovenia The abbreviations for countries are those used on nationality plates on cars.
  • 18. Other information on the European Union Go online Information in all the official languages of the European Union is available on the Europa website: europa.eu Visit us All over Europe there are hundreds of local EU information centres. You can find the address of the centre nearest you on this website: europedirect.europa.eu Call or write to us Europe Direct is a service which answers your questions about the European Union. You can contact this service by freephone: 00 800 6 7 8 9 10 11, or by payphone from outside the EU: (32-2) 299 96 96, or by electronic mail via europedirect.europa.eu Read about Europe Publications about the EU are only a click away on the EU Bookshop website: bookshop.europa.eu You can also obtain information and booklets in English about the European Union from: EUROPEAN COMMIssION EUROPEAN PARLIAMENT REPREsENTATIONs OFFICEs   Representation in Ireland   Office in Ireland 18 Dawson Street, Dublin 2 European Union House Tel. (353-1) 634 11 11 43 Molesworth Street Fax (353-1) 634 11 12 Dublin 2 Internet: ec.europa.eu/ireland/welcome/index_en.htm Tel. (353-1) 605 79 00 E-mail: eu-ie-info-request@ec.europa.eu Fax (353-1) 605 79 99   Representation in the United kingdom Internet: www.europarl.ie E-mail: epdublin@europarl.europa.eu 8 Storey’s Gate, London SW1P 3AT Tel. (44-20) 79 73 19 92   United kingdom Office Fax (44-20) 79 73 19 00/10 2 Queen Anne’s Gate Internet: www.ec.europa.eu/uk London SW1H 9AA Tel. (44-20) 72 27 43 00   Representation in Wales Fax (44-20) 72 27 43 02 2 Caspian Point, Caspian Way Internet: www.europarl.org.uk Cardiff CF10 4QQ E-mail: eplondon@europarl.europa.eu Tel. (44-29) 20 89 50 20 Fax (44-29) 20 89 50 35   Office in scotland Internet: www.ec.europa.eu/uk The Tun 4 Jackson’s Entry   Representation in scotland Holyrood Road 9 Alva Street, Edinburgh EH2 4PH Edinburgh EH8 8PJ Tel. (44-131) 225 20 58 Tel. (44-131) 557 78 66 Fax (44-131) 226 41 05 Fax (44-131) 557 49 77 Internet: www.ec.europa.eu/uk Internet: www.europarl.org.uk E-mail: epedinburgh@europarl.europa.eu   Representation in Northern Ireland Windsor House, 9/15 Bedford Street Belfast BT2 7EG Tel. (44-28) 90 24 07 08 There are European Commission and Parliament Fax (44-28) 90 24 82 41 representations and offices in all the countries of Internet: www.ec.europa.eu/uk the European Union. The European Commission also has delegations in other parts of the world.   Information services in the United states 2300 M Street, NW — 3rd floor Washington DC 20037 Tel. (202) 862 95 00 Fax (202) 429 17 66 Internet: www.eurunion.org 222 East 41st Street, 20th floor New York, NY 10017 Tel. (212) 371 38 04 Fax (212) 688 10 13 Internet: www.eurunion.org
  • 19. European Union member states Europe in the world Candidate countries The 27 European Union countries together China Poranesna Jugoslovenska Republika Makedonija The former Yugoslav Republic of Macedonia Russia express wealth. PPS, purchasing The value of 1 PPS unit corresponds EU member state Candidate country Published December 2007 by European Commission Directorate General for Communication Publications B-1049 Brussels Office for Official Publications of the European Communities L-2985 Luxembourg bookshop.europa.eu Map originally created by Lovell Johns, www.lovelljohns.com © European Communities, 2007