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Presented By LOKESH GUPTA RAKESH SONAR MANISH PANDEY VIKASH SHARMA BAIJNATH MANDAL ADITYA MAHAKULKAR ETOM PROCESS MODEL Balaji Institute Of Telecom Management ( BITM) Pune
Purpose of the framework ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Objective behind TOM & eTOM ,[object Object],[object Object],[object Object],[object Object]
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Concept of ETOM ,[object Object],[object Object],[object Object],[object Object],[object Object]
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Some Standard ,[object Object],[object Object],[object Object],[object Object]
Description ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
 
 
 
 
 
 
 
 
 
Advantages ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
The eTOM Business Relationship Context Model
Service Provider Relationships
Operator Work Processes... reality Customer Care Performance Management Fault Management Configuration Management Billing Traffic Management Awareness Creation Decision Support Implement. of Decision Supervision Restoration Fault Analysis Traffic Monitoring Traffic Analysis Rerouting Performance Measurements Results Setting Measurements Thresholds Performance Analysis Maintenance Actions Work Force Administration Billing Data Collection Invoicing Rating Discounting Order Handling Customer Query Cust.Info Analysis Service Activation Design Installation Problem Handling Planning Customer Installation AXE Network Provisioning AXE Configuration Analysis AXE Software Loading
Other Operators ,[object Object],[object Object],Fault Analysis Performance Data Collection Service Inventory Resource Inventory Customer Care Order Manager Network Activator Other OSS Supervision Usage Data Collection Fault Data Collection Fault Management Service Activation Billing & Rating Quality of Service Billing Product Inventory Inventory
Any J2EE-Compliant Application Server EMS EMS NMS NMS EMS Connector API Java API XML API Java upon JMS/IIOP/RMI XML upon JMS Java upon JMS/IIOP/RMI XML upon JMS Third-Party Solutions JAXR ebXML JAXM SOAP JAX-RPC UDDI WSDL B2B Web Services enabled Solutions Legacy Solutions API XML enabled Application XML API Wrapping and Adapters Strategies Connector Legacy Application Native Implementations API J2EE Application API XML Application
 
 

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Etom

  • 1. Presented By LOKESH GUPTA RAKESH SONAR MANISH PANDEY VIKASH SHARMA BAIJNATH MANDAL ADITYA MAHAKULKAR ETOM PROCESS MODEL Balaji Institute Of Telecom Management ( BITM) Pune
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  • 25. The eTOM Business Relationship Context Model
  • 27. Operator Work Processes... reality Customer Care Performance Management Fault Management Configuration Management Billing Traffic Management Awareness Creation Decision Support Implement. of Decision Supervision Restoration Fault Analysis Traffic Monitoring Traffic Analysis Rerouting Performance Measurements Results Setting Measurements Thresholds Performance Analysis Maintenance Actions Work Force Administration Billing Data Collection Invoicing Rating Discounting Order Handling Customer Query Cust.Info Analysis Service Activation Design Installation Problem Handling Planning Customer Installation AXE Network Provisioning AXE Configuration Analysis AXE Software Loading
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  • 29. Any J2EE-Compliant Application Server EMS EMS NMS NMS EMS Connector API Java API XML API Java upon JMS/IIOP/RMI XML upon JMS Java upon JMS/IIOP/RMI XML upon JMS Third-Party Solutions JAXR ebXML JAXM SOAP JAX-RPC UDDI WSDL B2B Web Services enabled Solutions Legacy Solutions API XML enabled Application XML API Wrapping and Adapters Strategies Connector Legacy Application Native Implementations API J2EE Application API XML Application
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