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  • BM BM
  • The key goals of this Cyber Seminar are to: (a) introduce the VA implementation research community to equity issues, and encourage them to address these issues in their research, and (b) encourage the equity community to learn about (and use) implementation research frameworks. promote use of implementation science frameworks, theories and methods in the disparities field -- to guide efforts to develop, evaluate and refine programs and strategies to reduce disparities. 
  • The VA is a Safety Net Provider Many of the veterans served are psychologically or economically disadvantaged and there is a high disease burden
  • Quality Chasm gaps in the quality, safety, equity, efficiency, timeliness and patient-centeredness of health care delivery (due to insufficient use of evidence-based practices) Patient-level Characteristics Socioeconomic status Health/MH status Medical knowledge and information sources Stigma Racial/cultural milieu Organizational Characteristics Healthcare Systems Information Technology Facility characteristics Provider-level variables Clinician judgment Communication Skills--- Care Processes Care coordination Racial/cultural milieu---CLAS (Culturally, Linguistically Appropriate Services) Differences… in the quantity and quality of healthcare provision Ex: Non-whites undergo fewer cardiac procedures than whites Ex: The quality of care- as measured by process measures (appropriate test ordering) and outcome measures (control of bp, glucose, lipids)-appears to be worse for non-white veterans compared to whites. in the prevalence, mortality, and burden of disease and other adverse health conditions (CHERP) Ex: Ex: Shorter life expectancy in A.A. males [In 1996 African American men had a life expectancy of 66 yrs vs white males 74yrs] not due to access related factors, clinical need, preferences, or appropriateness of the intervention (IOM) ADD EXAMPLE: May be caused by bias, stereotyping, prejudice, and clinical uncertainty on the part of providers. Many sources- including health system factors, healthcare providers, patients, and the economic environment - may contribute to racial and ethnic disparities in healthcare.
  • Non-white veterans generally fare worse than whites Disparities have been demonstrated in the VA----where financial barriers are minimized. (Saha et al) Within the VA, everyone has essentially the same access to care because financial barriers are minimized
  • More consistently observed for processes that: -entail more risk -require more intensive decision making & communication EXAMPLE Less engagement by the physician may partially explain why blacks are less likely to undergo surgical cancer interventions, despite that they’re equally as likely to undergo non-surgical interventions -require more effort on the part of patients and/or providers EXAMPLE Racial differences in joint replacement surgery and analgesic medication use indicated less aggressive management of osteoarthritis in blacks compared to whites. -surgery/invasive procedures -medication adherence EXAMPLE African Americans more were less adherent (intentionally and unintentionally) to cardiac medication regimens --In studies examining quality indicators that represent intermediate health outcomes, non-white veterans generally fared worse than whites
  • The VA may be able to address individual and institutional barriers to care EXAMPLE housing, geographic location, etc
  • , a recent VA HSR&D report.
  • Part of the Office of the Secretary
  • Operational focus on disparities: Race/ethnicity Technical process and intermediate outcome measures of quality Patient Satisfaction Gender Technical Quality Patient Satisfaction OQP custodian of rich source of data for health disparities research Chronic pain (race) Alcohol Counseling (race) Immunization (gender) Quality of Care (mental health, MS, SCI, Chronic illness, rural/urban)
  • the scientific study of methods to promote the systematic uptake of research findings (and other evidence-based practices) into routine practice, and, hence, to improve the quality and effectiveness of health services and care. This relatively new field includes the study of influences on healthcare professional and organizational behavior. implementation projects are hybrid research/practice initiatives involving complex social/behavioral phenomena implementation projects require a unique set of design features, methods, skills and competencies IS research requires considerable foundational research : Clinical, health behavior and health services research to develop evidence-based practices and care models Systematic reviews to develop guidelines Epidemiological research to identify target conditions Variations studies (observational quality measurement) to document processes and identify and diagnose quality gaps and observational studies of natural change Survey studies of delivery system structure Methods and measure development work (develop and validate measures of structure, process and outcome
  • Implementation science can help improve access and equity for vulnerable patient groups by designing, delivering, evaluating, refining and facilitating national roll-out or spread of effective disparity reduction strategies and programs.
  • Framework / theory/model Conceptual framework Identifies a set of variables and relationships that should be examined in order to explain the phenomena [Kitson et al., 2008, per Ostrom] Theoretical framework More specific and concrete than theory, and can usually be shown in a diagram or picture [e.g., PARIHS; RE-AIM] [Sales et al, 2006]
  • Promoting Action on Research Implementation in Health Services (PARIHS) Posits that successful research implementation is a function of Evidence assessment (research, clinical experience, patient experience and routine information) Content assessment (organizational features, culture, innovation environment) The way the process is facilitated (human support, guidance, learning, “readiness”)
  • PRECEDE-PROCEED [Discuss how the PRECEDE-PROCEED can specifically be used to target inequality ] The PRECEDE-PROCEED model provides a comprehensive structure for assessing health and quality-of-life needs and for designing, implementing, and evaluating health promotion and other public health programs to meet those needs. PRECEDE ( P redisposing, R einforcing, and E nabling C onstructs in E ducational D iagnosis and E valuation) outlines a diagnostic planning process to assist in the development of targeted and focused public health programs. PROCEED ( P olicy, R egulatory, and O rganizational C onstructs in E ducational and E nvironmental D evelopment) guides the implementation and evaluation of the programs designed using PRECEDE. (encyclopedia of public health)
  • This framework is consistent with other models that look at detecting, understanding , and reducing disparities, like the Kilbourne framework, or the Andersen-Gelberg Behavioral Model for vulnerable populations, etc.
  • David Atkins, QUERI Director : QUERI work (along with HSRD) has (and should continue to) identified those areas where disparities exist and what the most important contributors are (i.e. race, gender, geography, age).   QUERI also explicitly examines barriers to delivery or receipt of needed services, which can then help in the design of interventions aimed at overcoming the source of the disparities. For example, if a source of disparities is difficulty with transportation and frequent missed appointments for patients with multiple co-morbidity, then designing a care process where patients can address multiple needs on one day or in one visit will be necessary.   QUERI projects have examined the role of collaborative care in specific conditions (i.e. mental health) and in combination of disorders (e.g. depression and substance abuse).  These lessons can be applied to a more diverse set of patients.  QUERI may need to be creative to tackle these issues of multiple comorbidity that do not fall neatly in one center.  We will need to support collaborative projects across centers and think about how systems redesign may offer some solutions to challenges of integrated care. QUERI’s ROLE AND FUNCTION: Improve health care practices and outcomes through scientifically-based implementation. Create successful and sustainable implementation practices. Create replicable approaches for generic situations.
  • Measure existing practice patterns and outcomes and identify variations from evidence-based practices Baseline measurement of HIV screening prevalence Determine current practices + barriers and facilitators Measurement of delays in laser therapy for diabetic retinopathy and reasons for delays Diagnose quality gaps and identify barriers and facilitators to improvement Survey of variations in HIV provider attitudes and facility policies for HIV care Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Identify quality improvement strategies, programs, program components, or tools Literature reviews Develop or adapt quality improvement strategies, programs, program components, or tools Integrate CLAS/cross-cultural education into training of all health professionals Implement quality improvement strategies, programs, program components, or tools Implement multidisciplinary treatment programs Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Assess feasibility, implementation, and impacts on patient, family, and system outcomes Evaluation of a foot care intervention for diabetic patients Assess impacts on health-related quality of life (HRQOL) Evaluation of eye and foot care interventions for reducing blindness, amputation, and improvements in HRQOL
  • V.  Next steps:  using implementation  science to study and promote equity   Slides that propose specific activities and actions by equity researchers and implementation researchers to move forward in this initiative
  • Opportunities exist for fostering collaborations to improve equity – but they may need to incorporate quality into the equation. Currently, VA is conducting research to drill down on a recently released quality report card that showed minority veterans to be less satisfied with their care than on-minority veterans. RWJ initiative might offer some synergies and ideas, “Known as Aligning Forces for Quality, the program aims to lift the overall quality of health care, reduce racial and ethnic disparities and provide models for national reform.”
  • Another opportunity may lie in broadening the scope of cooperation between DOD and VA to include examinations relating to SES/race and the current veteran cohort. While TBI and PTSD are important health issues, the integration of all of the OIF/OEF veterans into the VHA will present challenges and at the same time research opportunities. In closing, I would like to say that health inequities among veteran populations reflect inequities in the larger US populations. And for that reason, I think that there are many many opportunities for VA and other federal agencies to collaborate to improve health equity. These may include Better facilitation of cross-agency data use. Collaborations that meet the needs of vulnerable veteran populations – for example. VA and HUD may be able to address issues of homeless veterans better together. The US Department of Education might also offer some valuable information to improving the SES of returning veterans and others.
  • Laurel N.veVA HSR&D Steven M. Wright, PhD – Office of Quality and Performance David Atkins, MD, MPH - QUERI
  • Slides

    1. 1. Using QUERI & Implementation Science Theories and Frameworks to Improve Access and Equity S. Randal Henry, DPH, MPH QUERI HIV/Hepatitis C
    2. 2. Preface
    3. 3. Overview <ul><li>Does implementation of disparities reduction programs differ from general quality improvement interventions? </li></ul><ul><li>How can implementation science contribute to disparities reduction research? </li></ul><ul><li>How can collaboration and partnership-building contribute to the reduction of health disparities? </li></ul><ul><li>How can we develop and implement programs that address the need for comprehensive, integrated care for patients with multiple co-morbid conditions that require care across multiple services lines? </li></ul>
    4. 4. The VA Healthcare System: An Ideal Environment for Disparities Research <ul><li>Patients are racially and ethnically diverse and many are economically disadvantaged </li></ul><ul><li>Access to healthcare is similar across veteran populations, eliminating this key reason for disparities in health care </li></ul><ul><li>Computerized clinical and administrative national databases on veterans served </li></ul>
    5. 5. VA HSR&D and Disparities Research <ul><li>The VA supports disparities research </li></ul><ul><ul><li>Improving access to care and reducing health disparities is a priority research focus </li></ul></ul><ul><ul><li>Established the Center for Health Equity Research and Promotion (CHERP) and Center for Disease Prevention and Health Interventions for Diverse Populations </li></ul></ul>
    6. 6. Poll Question <ul><li>Does the implementation of access and equity improvement interventions differ from general quality improvement (QI) interventions? </li></ul><ul><ul><li>Yes </li></ul></ul><ul><ul><li>No </li></ul></ul>
    7. 7. Cyber Seminar Goals
    8. 8. CyberSeminar Goals <ul><li>Encourage the quality improvement community to address impaired access and inequitable distribution of care </li></ul><ul><li>Encourage the access and equity community to utilize implementation research </li></ul><ul><li>Promote the use of implementation science to reduce health disparities  </li></ul>
    9. 9. Introduction: <ul><li>The VA is committed to delivering high quality </li></ul><ul><li>healthcare care in an equitable manner. </li></ul>
    10. 10. What are Health Disparities?
    11. 11. Health disparities are differences… <ul><li>in the quantity and quality of healthcare provision </li></ul><ul><li>in the prevalence, mortality, and burden of disease and other adverse health conditions </li></ul><ul><li>not due to access related factors, clinical need, preferences, or appropriateness of the intervention (IOM) </li></ul>
    12. 12. Poll Question In the course of your research or clinical practice, have you identified a health disparity? Yes? No?
    13. 13. Evidence of disparities <ul><li>Evidence of racial and ethnic disparities in health care is consistent across a range of illnesses and healthcare services. (Smedley et al) </li></ul><ul><li>Disparities have been demonstrated in the Veterans Affairs (VA) healthcare system. </li></ul>Smedley B, Stith A, & Nelson AR.Unequal treatment confronting racial and ethnic disparities in healthcare. City: National Academies Press (US), 2003.
    14. 14. Inequities within the VA <ul><li>Associated with </li></ul><ul><ul><li>age, gender, race/ethnicity and income: </li></ul></ul><ul><li>More consistently observed for processes that: </li></ul><ul><ul><li>entail more risk and require more intensive decision making & communication </li></ul></ul><ul><ul><li>require more effort on the part of patients and/or providers </li></ul></ul><ul><ul><li>medication adherence </li></ul></ul><ul><li>Associated with geographic location: </li></ul><ul><ul><li>When compared to their urban counterparts, rural veterans have; </li></ul></ul><ul><ul><ul><li>worse health-related quality-of-life </li></ul></ul></ul><ul><ul><ul><li>report less access to care </li></ul></ul></ul><ul><ul><ul><li>use fewer healthcare services </li></ul></ul></ul><ul><ul><ul><li>are more dependent on the VA for their healthcare services </li></ul></ul></ul><ul><ul><ul><li>travel burden to specialty services is substantially greater </li></ul></ul></ul><ul><ul><ul><li>research on rural veterans health and health care is lacking. </li></ul></ul></ul>Saha S, Freeman M, Toure J, et al. Racial and ethnic disparities in the VA healthcare system: a systematic review. 2007 Jun. Department of Veterans Affairs HSR&D
    15. 15. Vulnerable Patient Groups <ul><li>Racial/ethnic minorities </li></ul><ul><li>Women </li></ul><ul><li>Homeless </li></ul><ul><li>Elderly </li></ul><ul><li>Low socioeconomic status </li></ul><ul><li>Stigmatizing medical or psychiatric illness </li></ul><ul><li>Diminished autonomy </li></ul>
    16. 16. Disparities by QUERI
    17. 17. Disparities By Clinical Content Area Disparities Polytrauma and Blast Related Injuries Mental Health and Substance Use Disorders HIV/Hepatitis Chronic Heart Failure and Ischemic Heart Disease Diabetes Mellitus QUERI Group 1 6 Arthritis/pain management 2 2 Cancer treatment 2 7 Diabetes 10 20 Heart and vascular disease 3 4 HIV/Hepatitis C 10 11 Mental health/substance abuse 4 8 Preventive/ambulatory care 2 2 Rehabilitation and palliative care Not Present Present Clinical Content Area
    18. 18. Saha S, Freeman M, Toure J, Tippens K, Weeks C. HSR&D Racial and Ethnic Disparities in the VA Healthcare System: A Systematic Review (2007) Disparities By Utilization/Outcome Measure 1 5 Intermediate outcomes** 3 2 Patient satisfaction 2 1 Referral 10 13 Basic services/processes of care* 7 0 9 5 Medication Use Prescribing Adherence 11 21 Surgery and invasive procedures Disparities Not Present Disparities Present Utilization or Outcome Measure **E.g.: control of blood pressure, blood glucose, lipids *E.g.: lab tests, outpatient visits
    19. 19. Polling Questions #2 <ul><li>What is the key barrier to improving access and equity for veterans? </li></ul><ul><ul><li>Individual/patient-level factors </li></ul></ul><ul><ul><li>Organizational/institutional factors </li></ul></ul>
    20. 20. Which VA Programs Address Access and Equity?
    21. 21. <ul><li>The VA may be able to address individual and institutional barriers to care </li></ul><ul><li>A greater understanding of the prevalence and influence of these processes is needed and should be sought through research </li></ul>
    22. 22. Center for Health Equity Research and Promotion (CHERP) <ul><li>HSR&D Center of Excellence </li></ul><ul><ul><li>Promote equity and quality in health and health care </li></ul></ul><ul><ul><li>A collaboration among key entities within VISN4  </li></ul></ul><ul><ul><li>Investigators played key roles in the development of Racial and Ethnic Disparities in the VA Healthcare System: A Systematic Review </li></ul></ul>
    23. 23. VA Center for Minority Veterans <ul><li>Goals </li></ul><ul><ul><li>Provide and promote the use of VA programs, benefits, and services use by minority veterans </li></ul></ul><ul><ul><li>Make benefits and services more accessible to minority veterans </li></ul></ul><ul><ul><li>Evaluate current programs and make recommendations on how VA can better serve minority veterans </li></ul></ul>
    24. 24. Office of Quality and Performance (OQP) <ul><li>Operational focus on disparities </li></ul><ul><ul><li>Race/ethnicity </li></ul></ul><ul><ul><li>Gender </li></ul></ul><ul><li>OQP custodian of rich source of data for health disparities research </li></ul><ul><ul><li>OQP Chronic pain (race) </li></ul></ul><ul><ul><li>Alcohol Counseling (race) </li></ul></ul><ul><ul><li>Immunization (gender) </li></ul></ul><ul><ul><li>Quality of Care (mental health, MS, SCI, Chronic illness, rural/urban) </li></ul></ul>
    25. 25. Poll Question <ul><li>What do you think is the major barrier to addressing disparities? </li></ul><ul><ul><li>Documenting/diagnosing/identifying organizational factors that contribute to disparities </li></ul></ul><ul><ul><li>Designing/delivering disparities reduction programs </li></ul></ul><ul><ul><li>Creating policy changes </li></ul></ul><ul><ul><li>Overcoming organizational barriers </li></ul></ul>
    26. 26. What is Implementation Science? How can it help reduce identified health disparities?
    27. 27. Implementation Science (IS) <ul><li>Implementation Science is the study of the systematic uptake of knowledge and the implementation of that knowledge into routine organizational practice (and everything that facilitates or impedes it) </li></ul><ul><ul><li>Typically conducted in health services settings </li></ul></ul><ul><ul><li>Includes examination of the influence of contextual factors (e.g. organizational policy) and individual factors (e.g. healthcare professionals) on organizational behavior </li></ul></ul>
    28. 28. Implementation Science can… <ul><li>Develop standards for evaluating access and equity </li></ul><ul><li>Generate new insights and generalizable knowledge regarding dissemination / implementation of disparities reduction </li></ul><ul><li>Develop, test and refine disparities reduction theories, hypotheses, models and principles </li></ul><ul><li>Determine the relative effect of quality improvement interventions among patients at highest risk for impaired access and inequitable care </li></ul>
    29. 29. Four Implementation Science Frameworks that can be used to Assess Access and Equity
    30. 30. CHERP Conceptual Model for Health Disparities Research First Generation Detect disparities in health or health care Second Generation Third Generation Understand reasons for disparities Develop interventions to eliminate disparities Kilbourne et al. American Journal of Public Health, December 2006
    31. 31. Behavioral Model of Vulnerability Chart Adapted from: Gelberg, L, Andersen RM, and Leake BD. The Behavioral Model for Vulnerable Populations: application to medical care use and outcomes for homeless people (2000)
    32. 32. <ul><li>Successful </li></ul><ul><li>Implementation = </li></ul><ul><li>f (E, C, F) </li></ul><ul><li>Evidence </li></ul><ul><ul><li>= Research; Clinical experience; Patient experience; & Local knowledge </li></ul></ul><ul><li>Context </li></ul><ul><ul><li>= Receptive context; Culture; Leadership; & Evaluation </li></ul></ul><ul><li>Facilitation </li></ul><ul><ul><li>= Purpose; Role; Skill & Attributes </li></ul></ul>PARIHS Framework
    33. 33. PRECEDE PROCEED Framework Phase 5 Administration and Policy Diagnosis Phase 4 Educational and Organizational Diagnosis Phase 3 Behavioral and Environmental Diagnosis Phase 2 Epidemiological Diagnosis Phase 1 Social Diagnosis Health Promotion Phase 6 Implementation Phase 7 Process Evaluation Phase 8 Impact Evaluation Phase 9 Outcome Evaluation Health education Policy regulation organization Predisposing factors Reinforcing factors Enabling factors Behavior and Lifestyle Environment Health Quality of Life PRECEDE PROCEED
    34. 34. Polling Questions # 3 <ul><li>What is the key barrier to Quality Improvement (QI) in medical care delivery? </li></ul><ul><ul><li>Individual factors </li></ul></ul><ul><ul><li>Societal Factors </li></ul></ul><ul><ul><li>VA related organizational/institutional factors </li></ul></ul>
    35. 35. IV. Utilizing the QUERI Model to Improve Access and Equity
    36. 36. QUERI Mission <ul><li>Enhance the quality and outcomes of VA health care by systematically implementing clinical research findings and evidence-based recommendations into routine clinical practice. </li></ul><ul><ul><li>practice needs determine the research agenda </li></ul></ul><ul><ul><li>research results determine interventions that improve the quality of patient care. </li></ul></ul>
    37. 37. QUERI Four-Phase Implementation Research Framework <ul><li>Phase Study Type Form of Evaluation </li></ul><ul><li>Pre-trial Program Conceptual design of implementation program and underlying design (logic) model from theory, prior empirical research </li></ul><ul><li>Phase 1 Pilot / Pilot test, assess feasibility, formative evaluation and refinement, </li></ul><ul><li>Formative develop intervention/evaluation protocols </li></ul><ul><li>Phase 2 Efficacy Small-scale rigorous trial in controlled settings with ongoing </li></ul><ul><li>intervention support; emphasis on internal validity </li></ul><ul><li>Phase 3 Effectiveness Large-scale rigorous trial under routine conditions in varied </li></ul><ul><li>settings; emphasis on external validity </li></ul><ul><li>Phase 4 Monitoring Ongoing monitoring and feedback </li></ul>
    38. 38. The Classic Six-Step QUERI Process <ul><li>Identify high risk/high burden conditions </li></ul><ul><li>Identify best practices </li></ul><ul><li>Define existing practice patterns in VA and variations from best practices </li></ul><ul><li>Identify (or develop) and implement programs to promote best practices </li></ul><ul><li>Document outcome and system improvements </li></ul><ul><li>Document improvements in health-related quality of life </li></ul>
    39. 39. V. Next Steps Using Implementation Science to Study and Promote Equity
    40. 40. Future Directions for VA Disparities Research <ul><li>Leading investigations to better understand the patient, provider, and system level causes of health disparities </li></ul><ul><li>Developing and evaluating new interventions to reduce health disparities </li></ul><ul><li>Improve the quality and equity of VA health care through effective collaborations and dissemination of research findings </li></ul><ul><li>Ensuring that health care equity is considered an integral component of health care quality in VA </li></ul>
    41. 41. Poll <ul><li>What is the best method to improve the overall health status of all veterans? </li></ul><ul><ul><li>Develop specific programs for the most vulnerable (high-risk) patient groups </li></ul></ul><ul><ul><li>Develop universal interventions (designed to improve the health of all) </li></ul></ul>
    42. 42. Summary <ul><li>The VA is an ideal setting to conduct first, second, and third generation disparities research </li></ul><ul><li>The VA HSR&D is committed to supporting this line of investigation and to training the next generation of disparities researchers </li></ul><ul><li>The VA is a national leader in advancing the field of disparities research, generating findings highly relevant to other health care systems </li></ul>
    43. 43. <ul><li>VA HSR&D </li></ul><ul><li>CHERP </li></ul><ul><li>VA CIPRS </li></ul><ul><li>VA QUERI (esp. HIV/Hepatitis C) </li></ul><ul><li>OQP </li></ul>Acknowledgements
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