The library world is full of vendors; Gale strives to be a partner.
Advocating for libraries is not a choice; without libraries, we cannot exist.
By better understanding users and empowering them; we bring value to the library.
We are the glue that brings information together, making sense of it all.
Gale as a Partner – the Value Promise
We held our prices flat for all customers in 2009, saving libraries more than $10,000,000.
We worked with hundreds of accounts by pricing their resources to fit their current budget constraints.
We saved 8 states more than $3,000,000 by having them switch to Gale resources from EBSCO.
We are now moving all customers to unlimited usage.
Power to the User; Value to the Library.
Understanding users leads to better products.
Better products lead to more usage.
More usage leads to more value per dollar to the library.
Value to the library
What Do these Companies Have in Common?
They Understand Their Users
They also do extensive user research, using a leading consumer satisfaction firm…
What We Never Knew
27% of our users are under 18.
59% are female.
29% are college students.
5% are professors and 6% are teachers.
On any given day, 35% of our users are there for the first time.
29% found our products via the library website.
59% found what they were looking for.
72% trusted the content more than what they found on Google.
But, 81% still use Google.
Understanding Your Users
Given the number of users that find out about our products from library websites, we set out to make the website experience better.
We have designed more than 1,000 websites for libraries in the past year – including the state site for Florida.
We have created more than 300 new widgets, with each customer now seeing a 400% increase in their usage.
Usage in the last three months is DOUBLE what it was last year.
Your Proposal General Periodicals Health and Medicine Business and Law Education
Gale Virtual Reference Library Package With the purchase of InfoTrac, choose 50 titles from a list of more than 450:
Content that Students Need, No Restrictions
Fewer than 200 titles with an embargo.
Full-text of major newspapers, with 24 years of the New York Times , updated multiple times per day.
Abstracts for full Elsevier Collection.
Linking to Google Scholar , ISI Web of Science , JSTOR.
The Story Behind the Numbers ProQuest Central Academic Search Premier Academic Search Complete Academic OneFile 11,134 8,261 9,682 13,046 3,757 1,406 2,246 4,121 1,205 2,230 2,493 189 1,316 942 1,755 2,225 377 days 335 days 335 days 70 days Total Titles Active, Full-Text with no Embargo Total Titles with an Embargo Full-Text, Refereed with no Embargo Average Embargo While quality trumps quantity every day, perception is important. InfoTrac is, hands down, the largest aggregation of academic content.
Nature Cell Biology
Nature Chemical Biology
Nature Clinical Practice Urology
Bone Marrow Transplantation
British Dental Journal
British Journal of Cancer
British Journal of Pharmacology
Cancer Gene Therapy
Cell Death and Differentiation
Journal of Exposure Science and Environmental Epidemiology
Journal of Human Hypertension
Journal of Investigative Dermatology
Journal of Investigative Dermatology Symposium Proceedings
Journal of Perinatology
Molecular Systems Biology
Clinical Pharmacology & Therapeutics
European Journal of Clinical Nutrition
European Journal of Human Genetics
Genes and Immunity
Immunology & Cell Biology
International Journal of Impotence Research
International Journal of Obesity
Journal of Cerebral Blood Flow and
The Pharmacogenomics Journal
45 peer reviewed journals in biotechnology and other areas from Mary Ann Liebert. All in full text, no embargo .
AIDS Research and Human Retroviruses
Bariatric Nursing and Surgical Patient Care
Biosecurity and Bioterrorism:
Biodefense Strategy, Practice, and Science
Biotechnology Law Report
Cloning and Stem Cells
Election Law Journal
Human Gene Therapy
Journal of Interferon & Cytokine Research
Journal of Neurotrauma
Journal of Child and Adolescent Psychopharmacology
Stem Cells and Development
Not available in other databases 3 of the top ten US searches on Academic Onefile in 2008 were related to stem cells and cloning.
More than 50 titles from the American Bar Association .
Recent Publisher Signings
Academic Journals, Inc. Was EBSCO Exclusive
American Association for Clinical Chemistry, Inc. Was EBSCO Exclusive
Asian Institute of Development Communication (AIDCOM)
Boulevard: Journal of Contemporary Writing
Expert Reviews Ltd. Was EBSCO Exclusive
Future Medicine Ltd.
Institute of Art and Law
Institute of Law, Psychiatry & Public Policy
International Visual Literacy Association Was EBSCO Exclusive
Journal of College Literacy and Learning Was EBSCO Exclusive
Journal of Medical Internet Research
Manchester University Press
Massachusetts Medical Society
National Institute of Dental and Craniofacial Research
New York Folklore Society
Society for American Music
Southern New England School of Law
The Black Scholar
The Evelyn Waugh Society
The Best Periodical Collection Available
Time, back to 1923.
Full collection of NPR recordings, with transcripts.
Collections of videos from NBC, PBS, Associated Press.
More than 500 travel guides, including every Fodor Travel Guide.
More Magazines than Anyone Else ProQuest Central EBSCOhost InfoTrac 11,134 15,318 21,510 3,757 6,246 12,658 1,205 2,493 189 377 days 335 days 70 days Total Titles Active, Full-Text with no Embargo Total Titles with an Embargo Average Embargo InfoTrac is, hands down, the largest aggregation of serial content.
Support for Avid Gardeners
Magazines, Journals and Books
Step by step guides around floral design, landscaping, and floral arrangements
Perfect for the botanist or weekend gardener
Support for the Next Emeril
Perfect for chefs and aspiring cooks alike
The Textbooks the World’s Best Chefs Use
Magazines such as Bon Appétit
Exclusive texts of the:
Support for Extreme Makeovers
From Small Projects to New Construction
250 full-text titles
How-to-Guides in Color
Also covers Interior Design
Support for the Jetset
500 Travel Guides, full Fodor’s collection
400 full-text magazines
Focuses on travel for leisure and the hospitality industry as a career path
Helping Students Succeed
More than 1,200 full-text magazines, reference books and primary sources for High School Students.
More than 350 full-text magazines and books for middle school students.
Support for Children
New PowerSearch Interface
A New User Experience.
Since 2002, Gale has experimented with the “one search box” Google experience.
Users are now asking for something different.
My HomePage Named User Support, allowing users to create profiles and save content. Featured content, including user-specified RSS feeds to keep homepage personal. Featured publications, including recently added and titles chosen by librarians. Better, more visible navigation links. More visually appealing home page, giving users more of a “web-like” experience.
Engaging Search Results Search within results; limit results by subject, publication, document type; date. Easy navigation using sliders. Context-sensitive multimedia, including images, video and podcasts. Web 2.0 sharing functionality, including RSS.
Web 2.0 Functionality Additional Web 2.0 sharing tools
Full Multimedia Gallery
Company profiles, including corporate parent/sibling relationships (over 440,000)
Industry rankings and statistics
Products and brands (over 365,000)
Investment reports from Reuters Research on Demand
Current investment ratings
Comprehensive and exportable financial overviews
Pricing momentum and key ratio measures
Coverage of major business events and trends from 1980 to the present
Industry newsletter news and analysis
Business and Company Resource Center Business & Company Resource Center provides a complete solution for your libraries, offering:
Business & Company Resource Center allows users of all-levels, whether an economics student in high school or a casual investor, access to a wealth of business information through one dynamic portal.
Conserves library financial and staff resources and provides more content for patrons (through an integrated interface) - buying any of the individual resources individually is costly.
The database adds new features and content on a regular basis to meet business research needs of many levels of patrons from the student to the day-trader to job seeker.
Meeting All Patron and Student Needs Provide job seekers with the company information they need to succeed in interviews or to locate job opportunities in the community. Support the casual investor using the library to manage their portfolio. Engage business students as a resource with a tool that meets core curriculum requirements for undergraduate and graduate marketing, economics and finance case study work.
Fundamentals Analysis Tool Main tabs provide high-level navigation cues. Sub-tabs provide navigation within that section Users can view annual or interim information and can look back 6 years or 5 interim periods Radio buttons let the user choose to make comparisons between companies or across time One-click export of whatever data is on-screen The Fundamentals Analysis tool offers patrons a dynamic tool for analyzing financial data, comparing a company’s financials to its competitors or non-related companies, and allows for exporting custom reports!
Financials Dashboard Sub tabs provide navigation within the Financials Dashboard section The Financials Dashboard allows users to quickly receive up-to-the minute financial information on the company they are researching via the detailed quote sub tab, users can also locate company news, interactive charts, SEC filings and historical data. Podcasts, conference calls, press releases, and other news available from the News sub tab Web 2.0 sharing tools allow users to share information and connect with others
Small Business Resource Center
Annual Independent Audit
New requirement for COUNTER compliance.
Performed by UK firm ABCe.
Completed in October, results expected this month.
Book Report 2
Implemented July, 2008.
Awaiting initial certification.
Code of Practice for Journals & Databases, Release 3
Published August, 2008.
On schedule to implement by Summer 2009.
Implemented August , 2008.
Dedicated Website for Customer Usage Reports
Access to usage reports is separate from InfoTrac admin account.
Portal can be configured at every level:
Real-time connection to Gale usage database;
Reports available by the 2 nd or 3 rd of each month.
New Usage Reporting System
Updated User Interface
View Reports Online or Download to Excel
Graphical Reporting Capability
Our Commitment to You
Full Gale resources directed at ensuring your success:
Full marketing support to promote the products and services that matter.
Technical support & analysis to help increase usage.
Databases live when award is announced. Full training support.
Your feedback sought and incorporated into Gale’s strategic planning processes.
We appreciate your time, and thank you for all of your business. More Power to You.