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Great By Choice - Steps to Managerial excellence - Manu Melwin Joy
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Great By Choice - Steps to Managerial excellence - Manu Melwin Joy

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Motivation …

Motivation
Development
Human Resource
Success
Growth and Change
Management

Published in: Education, Technology, Business

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  • 1. Great by choice
  • 2. Road to Success Prepared By Manu Melwin Joy Assistant Professor Ilahia School of Management Studies Kerala, India. Phone – 9744551114 Mail – manu_melwinjoy@yahoo.com
  • 3. 1001 Skills MMJ’s Management Skills Archive
  • 4. Agenda • Conceptual skills • Decision Making. • Pareto’s principle by Vilfredo Pareto. • Urgent/Important matrix by Stephen covey. • ABCD method by Brian Tracy • Human skill • Emotional Bank account by Stepen R Covey • Situational leadership by Hersey and Blanchard • One minute Manager by Ken Blanchard & Spencer Johnson. • Technical skills • 5 S – Japanese philosophy. • Slight winning edge.
  • 5. Who is a manager? Write down your definition of a manager. Manager is one who get things done through other people.
  • 6. What are the skills needed for a manager? • Conceptual skills. • Human Skills. • Technical Skills.
  • 7. Managerial skills • Conceptual skills are skills manager use to think and to conceptualize about abstract and complex situations. • Human skill is the ability to work well with other people both individually and in a group. • Technical skills are the job specific knowledge and techniques needed to proficiently perform work tasks.
  • 8. Decision Making
  • 9. What is a decision? • Decision is the choice made among two or more alternatives. • Decision making occurs as a reaction to a problem. • Problem is a gap between the present state and expected state of affairs.
  • 10. Write down one difficult decision you have taken in your life. • What • Why • How • Result
  • 11. Pareto’s Principle
  • 12. Pareto’s Principle • 80% of your phone calls go to 20% of the names on your list • 20% of the streets handle 80% of the traffic. • 80% of the work is usually done by 20% of the people. • 80% of your monthly pay check vanishes in 20% of the month. • 80% of the meals in a restaurant come from 20% of the menu. • 20 % of your colleagues probably give you 80 % of the support you need. • 20% of the people cause 80% of the problems • 20 per cent of criminals account for 80 per cent of the value of all crime. • 20 % of the people owned 80 % of the wealth Write down two observations on 80/20 principle.
  • 13. Pareto’s Principle • Write down 3 most important tasks if you do superbly well and consistently would have significant positive result to you as regional managers. (Your crucial 20 % of input that creates 80 % output) 20 % of input creates 80 % of output
  • 14. First things first 1. A – Must do. 2. B – Should do. 3. C- Nice to do. 4. D – Delegate. 5. E - Eliminate Write down the key responsible actions in your job description and assign each on to the respective category.
  • 15. Pareto’s Principle • What are the 3 most important tasks that a BMs/ ABMs/COs should do?
  • 16. Recap of main points Decision Making. • Pareto’s principle by Vilfredo Pareto. • Urgent/Important matrix by Stephen covey. • ABCD method by Brian Tracy
  • 17. INTERPERSONAL RELATIONSHIPS
  • 18. Life skills • The World Health Organization (WHO) categorizes life skills into the following three components: – Decision-making skills – Interpersonal skills. – Coping and self-management skills
  • 19. Emotional Bank account 1. Understand 2. Love 3. Clarify expectation. 4. Appreciation. 5. Don’t judge people 6. Keep commitments. 7. Respect people. What are the deposits needed in a relationship?
  • 20. Understand • Spend time. • Listen and Observe • Know the difference • Talk in their language
  • 21. Write down the types of employees you have observed.
  • 22. One minute goal setting • Agree on goals. • Write out goals on a single sheet of paper using less than 250 words. • Manager and employee use it on a regular basis to check progress. • Philosophy of ‘no surprises’.
  • 23. One minute Praising • Catch them doing right. • Praise people immediately. • Tell people what they did right—be specific. • Tell people how good you feel about what they did right, and how it helps the organization and the other people who work there. • Encourage them to do more of the same.
  • 24. One minute reprimand • Reprimand people immediately. • Tell people what they did wrong—be specific. • Tell people how you feel about what they did wrong—and in no uncertain terms. • Remind them how much you value them. • Reaffirm that you think well of them but not of their performance in this situation. • Realize that when the reprimand is over, it’s over.
  • 25. Recap of main points Human skills • Emotional bank account by Stephen covey. • Situational leadership by Hersey and Blanchard • One minute manager by Blanchard and Spencer.
  • 26. What is 5S? • Work Place Organization and Productivity Improvement Tool. • Also known as the “5 pillars of visual workplace”. • A team based activity where everyone works together to improve the conditions in a specific area
  • 27. Work place management A person who works with a “messy” desk spends, on average, ½ to 1 hours per day looking for things or being distracted by things.
  • 28. Work place management What are current techniques that you employ to manage your workspace?
  • 29. Sort - The First Pillar This activity involves systematic sorting out, labeling and removal of all items not needed in the work area so that only the needed items remain. Objective – Clutter reduction by clearly distinguishing between what is needed and to be kept and what is unneeded and to be discarded.
  • 30. Straighten - The second Pillar This activity involves developing a place for everything and labeling it so that it can be found quickly and put away when not in use. Objective – To ensure everything has a place and there is a place for everything needed.
  • 31. Shine - The third Pillar This activity involves cleaning the work place. While cleaning you observe for early signs of troubles on the equipment before these turn into major breakdowns or defects. Objective – Clean the work place and detect the problems before they happens.
  • 32. Standardize - The fourth Pillar This activity involves making a standardized state that exists when the first three pillars are properly maintained. Objective – Make sure that there is a standardized method for the first three pillars.
  • 33. Sustain - The fifth Pillar This activity involves sustaining the 5S activities on a continuous basis. After a year and more everyone needs to still be doing 5S activities. Objective – Make a commitment to the 5s process now and future.
  • 34. Recap of session • Conceptual skills • Decision Making. • Pareto’s principle by Vilfredo Pareto. • Urgent/Important matrix by Stephen covey. • ABCD method by Brian Tracy • Six thinking hats by Edward D Bono • Human skill • Emotional Bank account by Stepen R Covey • Situational leadership by Hersey and Blanchard • One minute Manager by Ken Blanchard & Spencer Johnson. • Technical skills • 5 S – Japanese philosophy. • Slight winning edge.
  • 35. Thank you Prepared By Manu Melwin Joy Assistant Professor Ilahia School of Management Studies Kerala, India. Phone – 9744551114 Mail – manu_melwinjoy@yahoo.com