Matthew Ferry - Cloud Telephony of force.com - Success Story

Cloud Telephony on force.com Challenge Solution Benefits ? . Our team integrated Salesforce.com with “twilio” which provides cloud API for Voice & SMS communication with which automatic alerts could be sent to all contacts. Cloud telephony along with VisualForce was used for scheduling preferential time or voice/e-mail/ SMS alert. The scheduler was designed to send messages to as many as 50 million contacts in salesforce.com database, in one go. Company: Matthew Ferry Opportunity: Message Scheduling on force.com Vertical: Inspirational Coaching & Training The entire process is automated with no manual effort required to do messaging. All contacts started getting automated, scheduled messages as per their entered preference. Matthew Ferry can manage all the relationships with the help of Salesforce.com . . They conduct inspirational programs – Inspired Action Weekly- sends out emails, voice messages and SMS’s to contacts who registered as per joining date. For the new program called Ridiculous Bliss” , they wanted SMS and Email functionality to send the automated messages to all those who enroll for this program. All Pro's and No Con's...Partner for Life By Alex Herrera-Lima, Matthew Ferry International

Matthew Ferry - Cloud Telephony of force.com - Success Story

by Mansa Systems on Jan 08, 2011

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Matthew Ferry - Cloud Telephony of force.com - Success Story — Presentation Transcript

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