CREDENTIALSFL is today serving in excess of 100,000 vehicles across 24 European countries andemploying over 250 people Privately owned and Independent Established in 1996 Covers 24 countries from its Own offices Serves exclusively large fleets Manages in excess of 100,000 vehicles across Europe Employs over 250 people across Europe Best in class IT Portfolio across Europe Delivered savings in excess of €950m over past 16 years for its clients
CREDENTIALS – FL HellasFL is today offering services in Greece & Cyprus FL Hellas operational since summer 2011 Offices based in Athens Highly experienced professionals with >22 years in the Greek automotive & fleet market Full range of Fleet Management services provided Client portfolio comprising of Blue Chip companies such as Henkel, MSD, NSN, Kraft Foods, Sony, Coca Cola etc. Common IT systems with EMEA countries but with localized infrastructure
ORGANISATIONAL STRUCTURE- EUROPEFL’s organisational structure is set up to accomodate clients in single & multipecountries CEO OPERATIONS SUPPLY CHAIN ACCOUNT SALES & BUSINESS CONSULTING & MANAGEMENT MANAGEMENT DEVELOPMENT IMPLEMENTATION FINANCE & ACCOUNTING FINLAND HUMAN RESOURCES SWEDEN, NORWAY & DENMARK EU UNITED KINGDOM PROCESS MGMT & GERMANY QUALITY NETHERLANDS EU EU EU EU ACCT SCM SALES IMPL BELGIUM & LUXEMBOURG MGMT TEAM TEAM TEAM TEAM FRANCE EU IT SWITZERLAND LOCAL LOCAL AUSTRIA & CZECH EU EU MGMT IN MGMT IN SALES CONSULT CORE CORE SUPPORT TEAM ITALY MARKETS MARKETS SPAIN CENTRAL EU SHARED CLIENT SERVICES PORTUGAL PAYMENT RUSSIA & UKRAINE HUNGARY HELLAS
ORGANISATIONAL STRUCTURE - GREECEFL’s organisational structure and support teams for Greece CEO Peter Soliman OPERATIONS SUPPLY CHAIN SALES & BUSINESS CONSULTING & FINANCE & QUALITY & ACCOUNT MANAGEMENT DEVELOPMENT IMPLEMENTATION & HR Vinzenz Pflanz Peter Soliman Michelle Clarke Mathieu Devos COUNTRY EU EU EU EU EU EU MANAGER PROCESS SUPPLY ACCOUNT SALES IMPL FINANCE Emmanuel CHAIN MGMT TEAM TEAM & ACC QUALITY Simon TEAM Darkadakis Barbaros Hooimeijer Spremberg EU EU EU SYSTEMS PROGRAM SALES OPERATIONS & TOOLS OFFICE SUPPORT MANAGER Bill Thibault Tobias Chenault Alleyn Kern Helen Dimou USER SUPPORT TEAM
REFERENCES FL is recognised by the worlds largest corporations, managing approximately 100,000 of their vehicles across Europe High Tech Chemicals/Pharma Multiple countries Single countryApplied Tech/Services Consumer Business
SOURCING MODELSTwo sourcing models exist for fleets – FL offers the best of both models MULTI SUPPLY Best of best = lowest price and is based on: Re-marketing capabilities, vehicle mix and kick backs Cost of capital differences SINGLE SUPPLY Lowest TCO & risk Single LC selected diversification FLEET LOGISTICS Tactical pricing Permanent competition…thereafter black box Independent cost/quality control Uncontrollable Administration and complexity components managed by FL “Plug-and-play” into local suppliers Single point of contact (Driver, HR, Finance, Fleet Mgmt)
VALUE PROPOSITIONFL’s mission is delivered through 4 core value propositions… TCO optimization Driver experience Business Process Redesign/Outsourcing Transparency and Control Fleet Logistics` mission, as a fleet solutions integrator, is to help fleet operators reduce & control their Total Cost of Ownership whilst creating best practice driver experience by combining expertise, infrastructure (processes, offices, IT) and scale.
DRIVER SUPPORT Drivers can contact their lease company or 3rd party vendors directly or via their dedicated team at FL Driver queries Client dedicated helpdesk 3rd party vendors Accident Breakdown Vehicle ordering Leasing companies Servicing Driver portal Breakdown recovery Tires Telephone system Driver training Replacement car Ticket system Glass, tires, etc Ordering procedureOur highly experienced fleet professionals, combined with streamlinedprocesses ensures a smooth and satisfactory experience for all drivers
DRIVER PORTALAll drivers will have access to a password restricted portal enabling them toaccess key data pertaining to them and the operation of their companyvehicle
HOW DOES IT WORK?Fleet Logistic’s mission, as a fleet solutions integrator, is to help fleet operatorsreduce and control their Total Cost of Ownership (TCO) and ensure best practicedriver experience, by combining expertise, infrastructure and scale across Europe. CUSTOMER BoD / HR Car Policy Decisions & Approvals Customer’s Fleet Link/Operator Car Policy Contracts Operational Mgmt Customer’s Vehicle Fleet Suppliers Drivers Driver Vendor (OEM, dealers, etc...) Support Mgmt Multi - bidding Lease Supplier Lease Supplier Lease Supplier 1 2 3 ...
VALUE CREATION FL creates value for its clients in many ways to deliver a Return on Investment (ROI) Yearly optimizations derived from 4 main areas 1.1 Multi-Bidding: permanent creation of competition on each vehicle ordered 1.1 100% Key dealer approach: FL pools purchase volumes across clients resulting in improved terms and 1.2 1.2 conditions Cost control: Recalculations, permanent invoice control, reallocations, 1.3 1.3 Unbundling of selected service components from the leasing 2.1 2.1 1.2 rate incl. management of 3rd parties 1.2 2.2 2.2 2.3 Strategic measures: e.g. car 2.3 policy optimizations, contract 3.1 3.1 extensions, 1.3 1.3 3.2 TCO Optimization 2.1 3.2 RFP’sTCO in % 2.1 TCO 4.1 4.1 FL configurator: bonus/malus system 2.2 baseline for drivers in order to influence vehicle 2.2 choice (e.g. Co2 emissions/fuel spends) FL 2.3 2.3 Mgmt. Outsourcing of fee 3.1 3.1 non-core processes e.g. driver contact: FL acts as the single point of contact for the client/drivers 3.2 3.2 Enforcement of client policy: i.e. identification of driver’s non compliance with policy and contribution of driver recharges regulations 4.1 4.1 which result in recharges to drivers Management & control of car return process Adjusted Adjusted including smart/spot repair and invoice control TCO TCO for additional end of contract damages baseline baseline 11 22 33 44 General strategic General strategic Car Car Sourcing Sourcing Vehicle lifecycle Mgmt. Vehicle lifecycle Mgmt. measures return ROI ROI measures return
AWARDS INNOVATION AND FLEET MANAGEMENT EXPERTISE HAS LED TO FL & THEIR CLIENTS RECEIVING PRESTIGIOUS AWARDS Awarded to for innovative approaches, tools, products and services offered by an International Fleet Management company Honoring FL’s Fleet Management solution, FleetCare® Awarded to for the industry-recognized, market leading car configurator, Fleet.Wizard® The judges praised Fleet.Wizard®’s ability to provide a fully integrated and automated vehicle ordering process Fleet Logistics CEO, Peter Soliman Awarded to Bruce Mclaren (Microsoft), honoring their International Fleet Management strategy & efficient car policy, leading to TCO and Co2 reduction FL has been working with Microsoft for more than 6 years and have played an integral part in developing and implementing new fleet strategies Awarded to Nokia Siemens Networks (Kraft), honoring their Co2 emission reduction FL has been working with Kraft for more than 3 years and have developed a Green Fleet strategy which has been fundamental in Kraft achieving the reduction of their Co2 by 18%
STRATEGIC PARTNERSHIPIn co-operation with TÜV SÜD Auto Service and our FleetCompany brand, FL has enhancedits service portfolio by having the ability to offer Maintenance and Accident Mgmt Combined international Expertise Providing full Fleet Management services for ALL fleets
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Contact Details Emmanuel Darkadakis Country Manager Fleet Logistics Hellas Ltd 1 Louki Akrita St., 173 43 Agios Dimitrios, Athens, Greece T. +30210 9959 780 F. +30210 9917 601 M. +30 6932 101 413 e-mail: email@example.com web: http://www.fleetlogistics.com