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    Npcredentials Npcredentials Presentation Transcript

    • NetProphets Cyberworks A Company Introduction
    • Credentials Summary
      • Our MISSION is to be an Integrated Business Solutions Provider, through the deployment of web-based applications and software solutions.
    • Credentials Summary
      • VALUE PROPOSITION
        • Our ability to offer Enterprise Integration backed by Proprietary Tools, Call Center processes and Online Advertising – offering a single service window.
        • Portals
        • Web Applications
        • Call Center
        • CRM
          • Live Chat
          • Lead management
        • Online Marketing
          • Email Management
          • Search Marketing
          • Online Advertising
    • Credentials Summary
      • MANAGEMENT & SERVICE HIGHLIGHTS
        • Technical expertise in web-based / client-server technologies
        • Solutions deployed for leading clients in India, UK and the US.
        • International qualifications and Global work experiences of the Team.
        • Services currently offered to National and International clients
        • Depth of work in the Internet domain, across multiple sectors.
    • Key Clients
      • KEY CLIENTS
      • Airtel Broadband and Telephone Services
      • Fabindia
      • Genpact (previously a subsidiary of General Electric)
      • Reckitt Benckiser, UK
      • Toshiba India
      • BBC World, UK
      • Connected Culture, France
      • Encyclopaedia Brittanica, USA
    • Key Clients
      • CLIENTS – PORTAL/ECOMMERCE
      • Travel O Travel
      • DeviDoll, UK
      • GE Energy, France
      • Frazer & Haws
      • Airtel Broadband and Telephone Services
      • Fabindia
      • Genpact (previously a subsidiary of General Electric)
      • New Horizons
    • Key Clients
      • CLIENTS - CRM
      • Emaar MGF
      • Toshiba India
      • Accenture
      • Fabindia
      • Hewlett Packard (printers)
      • Chordiant, USA
      • Travel o Travel
    • Key Clients
      • OTHER RECENT PROJECTS:
      • Modecor, Saudi Arabia
      • UG Steel, Saudi Arabia
      • Parqe Flooring, Saudi Arabia
      • Tarun Tahiliani
      • JK Lakshmi Cement
    • SERVICES OFFERED
    • SERVICES OFFERED
      • Portal and Website design and development services
      • Web Hosting and Website Maintenance services
      • Web-enabled application development
      • Customer Relationship Management
      • Online Advertising and Email Management
      • Retail Supply-Chain to Point of Sale Software (Retail Practice)
    • SERVICES OFFERED
      • Portal and Website design and development services
        • Corporate Website
        • Trade extranets
        • E-Commerce/Web stores
        • B2C and B2B Portal
        • Foreign language website development
      • Web Hosting and Website Maintenance services
      • Web-enabled application development
      • Customer Relationship Management
      • Online Advertising and Email Management
      • Retail Supply-Chain to Point of Sale Software (Retail Practice)
    • SERVICES OFFERED
      • Portal and Website design and development services
      • Web Hosting and Website Maintenance services
        • Shared and dedicated hosting in India, UK and the USA
        • Managed services
        • Search Engine Optimisation
        • Content Management
        • Flash and Image optimization
      • Web-enabled application development
      • Customer Relationship Management
      • Online Advertising and Email Management
      • Retail Supply-Chain to Point of Sale Software (Retail Practice)
    • SERVICES OFFERED
      • Portal and Website design and development services
      • Web Hosting and Website Maintenance services
      • Web-enabled application development
        • Migration of client/server applications to the web
        • Custom development of software
        • Database Management, reporting and analysis to prescribed formats
      • Customer Relationship Management
      • Online Advertising and Email Management
      • Retail Supply-Chain to Point of Sale Software (Retail Practice)
    • SERVICES OFFERED
      • Portal and Website design and development services
      • Web Hosting and Website Maintenance services
      • Web-enabled application development
      • Customer Relationship Management
        • VHS/Film/Beta to streamable(*.wmv); Portable device (*.mp4)
        • Data DVD/CD (*.MP2PS) conversion/formats.
        • Transcription services
        • Film editing
      • Online Advertising and Email Management
      • Retail Supply-Chain to Point of Sale Software (Retail Practice)
    • SERVICES OFFERED
      • Portal and Website design and development services
      • Web Hosting and Website Maintenance services
      • Web-enabled application development
      • Customer Relationship Management
      • Online Advertising and Email Management
        • Lead management
        • Customer Profiling/Segmentation
        • Customer Tracking and Patterning
        • Loyalty Program Management
        • Email Campaign Management
        • Reporting and tracking of results .
      • Retail Supply-Chain to Point of Sale Software (Retail Practice)
    • SERVICES OFFERED
      • Portal and Website design and development services
      • Web Hosting and Website Maintenance services
      • Web-enabled application development
      • Customer Relationship Management
      • Online Advertising and Email Management
      • Retail Supply-Chain to Point of Sale Software (Retail Practice)
        • Process Consulting
        • Custom Development
        • Packaged Deployment and customization
        • Software Enhancement
        • Training
    • WORK SAMPLES
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    • Print Creatives poster Referral Poster
    • Poster
    • Multimedia Presentation Airtel
    •  
    • TECHNICAL CAPABILITIES INTEGRATED TECHNOLOGY SERVICES
    • Case Study – Reckitt Benckiser
    • Case Study – Reckitt Benckiser
      • Reckitt Benckiser is a global company with
        • Operations in 60 countries
        • Sales in 110 countries and
        • Net revenues in excess of £3 billion
      • NP has built an ONLINE DATA WAREHOUSE of media spends data for Reckitt Benckiser and their competitors, across 180 countries, for each advertising slot booked.
        • Our online system allows RB and its agencies to
        • Import raw data into the warehouse
        • Media analysis over 24 functions
        • Reporting takes place via tabular information as well as graphical dashboards.
    • Result
      • Centralised Analysis on a worldwide basis and Reach and Efficiency comparisons
        • Across regions
        • Brands
        • TA Universe
        • Currency
      • Development of Data Gathering modules for capturing data from Agencies across the globe
        • Minimise data dependency from media agencies – 60 countries
      • Data Integrity and Consistency
        • ETL (Extraction Transformation and Loading) scripts / components for Data Import, Robust Data Validation and Error Correction, across Country data.
      • 24 Analytical Reports and Dashboards for Extensive Analysis and Slicing of Data basis filters (regions / categories / brands / duration etc.)
    • RECKITT BENCKISER MEDIA SOFTWARE
    • Case Study – BBC World
    • Case Study: BBC World
      • NP has developed an EMAIL AND NEWSLETTER MAILING AND MANAGEMENT solution, which:
          • Manages subscriber base
          • Builds newsletters, emailers and flyers
          • Tracks and Reports performance
          • Analysis ROI
      • Our Solution:
      • Data Mart to hold subscriber databases along with tracks on individual link clicks on each mailer by each individual
      • Extensive Profiling, Reporting and Categorization of Subscribers basis:
          • Content Preference
          • Geography
          • Loyalty Points
      • Campaign Level Reporting on Individual Newsletter Relays (No. of Mails Relayed / Read / Bounced and Forwarded etc.)
    • Case Study: BBC World
      • Engagement:
          • 150,000 subscribers, globally.
          • 800,000 mails in a month
          • Two weekly e-newsletters (News, Business & Documentaries and Lifestyle)
          • Subscriber base growing at approximately 100 subscribers a day
      • Challenges :
      • Mail relay under 8 hours
      • Time zone adjust for regional timings for BBCW programs
      • Tracking Read Mails / Bounced Mails
      • Tracking over 6,500,000 Individual links, embedded in the mailers per month.
      • Track of loyal subscribers
      • Content Customization w.r.t subscriber profiles.
    • Case Study: BBC World
      • Results :
      • Workflow based completely Automated Newsletter Creation and Relay
      • Automated Customization of content (program listings) as per content preference of each individual subscriber
      • Automated Customization of Program Telecast Date and Time (as per time zone of each individual subscriber)
      • Targeted Advertising within the Newsletters as per content preferences of individuals
      • Analysis on Reading Trends w.r.t Categorized Profiles
    • EMAIL MANAGEMENT SERVICE
    • eNewsletter Mailing– proprietary tool Symbolic Representation of Elements. Page Scroll Data Grid containing Relevant Data and options Number of Data Page(s) Sub-Module Options Modules Action Buttons
    • Customer Relationship Management
    • CRM Initiatives
      • Lead Management
          • Toshiba India: including Partner Management
          • Emaar MGF
          • HCL Infosystems
          • Hewlett Packard – printers division
      • Customer Support and Service
          • Chordiant – Online Ticket Management software
          • Toshiba India – Call Center
          • Emaar MGF – Call Center
          • Airtel Broadband – Live Chat support
          • New Horizons – Live Chat support (under deployment)
    • CRM Initiatives
      • Channel Partner Management
          • Toshiba India
      • Loyalty Management Modules
          • Fabindia (Under Deployment)
    • TOSHIBA LEAD MANAGEMENT SYSTEM
    • TOSHIBA DEALER MANAGEMENT SYSTEM
    • EMAAR LEAD MANAGEMENT SYSTEM
    • Live Chat – proprietary software Client-side interface Agent-side interface
    • eAdvertising – online tool
    • Case Study – Fabindia
    • Case Study - Fabindia
      • Introduction
              • One of India’s biggest names in Retail
              • Products Range across Garments, Home Furnishings, Organic Food and Bodycare
              • 50,000 Suppliers
              • 75,000 SKUs (post restructuring)
              • 60 retail stores across India
    • Case Study - Fabindia
      • NP builds Fabindia’s RETAIL AND SUPPLY CHAIN MANAGEMENT and POINT OF SALE software.
    • Case Study - Fabindia
      • Our Solution for Fabindia:
      • Re-classification of SKU Structure and Business Process Re-engineering
      • Development of Client – Server Automation Software
      • Data marts at stores feed the centralized warehouse in real-time
      • Extensive Data Mining tools / components for Business Intelligence
    • Fabindia: Solution Architecture Centralized Data Warehouse In-Store Data Marts + Store Level Reporting and Analytics Point of Sale Full Duplex Communication Channels Store Setup 1 Store Setup 2
    • Fabindia: Solution Architecture Centralized Data Warehouse In-Store Data Marts + Store Level Reporting and Analytics Point of Sale Full Duplex Communication Channels Store Setup 1 Store Setup 2
    • Case Study - Fabindia
      • Business Intelligence Delivered:
      • Retail Operations Analytics
          • An array of reports and analysis on retail operations w.r.t three dimensions of SKU, Geography (locations) and Time (duration of reports).
      • Sales Performance Analytics
          • Various tools and reports including dashboards to analyze Customers, Products, Margins etc.
      • Supply Chain Performance Analytics
          • Detailed Analysis on Suppliers, Rejected Materials, Profitable associations, Shipments & Deliveries etc.
    • FABINDIA RETAIL SOFTWARE
    • Thank you! Amitabh Vira [email_address]