Communication skills
Upcoming SlideShare
Loading in...5
×
 

Communication skills

on

  • 449 views

 

Statistics

Views

Total Views
449
Views on SlideShare
449
Embed Views
0

Actions

Likes
0
Downloads
7
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Communication skills Communication skills Presentation Transcript

  • Nature of Technical Communication Meenakshi Gupta
  • Objectives Understanding the concept of communication The communication process The channels of communication Nature of technical communication Skills
  • Communication Communication is the transfer of information and understanding from one person to another person. It is the way of reaching others with facts, ideas, thoughts and values. -Keith Davis
  • Communication- Meaning Derived from the Latin word communicare (to share, to impart, or to commune) A dynamic interactive process Exchange of meaning and understanding Is symbolic
  • The Communication ProcessSource Encoding Channel Decoding Receiver Feedback
  • Channels of Communication Downward Upward Horizontal Diagonal
  • Communication NetworksChain Wheel All Channels
  • Nature of Technical Communication Is a transmission of technical and professional information from one individual to another Three important requirements of effective technical communication are:1. Subject competence2. Linguistic competence3. Organizational competence
  • Forms of Technical Communication Oral Vs. Written
  • Technical Communication Skills Listening Speaking Wrting
  • Barriers to Effective Communication Improper encoding Bypassing Frame of reference Physical distractions Psychological and emotional interference Intercultural Differences