WHATS THE DIFFRENCESocial Worker PastorEnabler: Enabler:In the enabler role, a social worker helps a client becomecapable of coping with situations or transitional stress. Asocial worker conveys hope, reducing resistance andambivalence, recognizing and managing feelings, identifyingand supporting personal strengths and social assets, breakingdown problems into parts that can be solved more readily, andmaintaining a focus on goals and the means of achieving them(Barker, 1995).Mediator: Mediator:The mediator role involves resolving arguments or conflictsmicro, mezzo, or macro systems. At the macro level, themediator helps various subsystems withiin a community, or acommunity and some other system, work out theirdifferences. At the micro and mezzo levels, mediation is helpsin such areas as resolving divorce and child custody cases. amediator remains neutral and does not side with either partyin the dispute (Zastrov and Kirst-Ashman, 1997).Integrator/Coordinator: Integrator/Coordinator:Integration is the process of bringing together various parts toform a unified whole. Coordination involves bringingcomponents together in some kind of organized manner. Ageneralist social worker can function as aninegrator/coordinator "in may ways, ranging from. . advocacyand identification of coordination opportunities, to provisionof technical assistance, to direct involvement in thedevelopment and implementations of service linkages"(Yessian and Broskowski, 1983, p.184).Manager: Manager:Management in social work involves having some level ofadministrative responsibility for a social agency or other unit"to determine organizational goals. . . acquire resources andallocate them to carry out programs; coordinate activitiestoward the achievement of selected goals; and monitor,assess, and make necessary changes in processes and structureto improve effectiveness and efficiency" (Barker, 1995, p.8).Educator: Educator:The educator role involves giving information and teachingskills to clients and other systems. To be an effectiveeducator, the worker must first be knowledgeable.Additionally, the worker must be a good communicator sothat information is conveyed clearly and is understood by theclient or macro system (Zastrov and Kirst-Ashman, 1997).Analyst/Evaluator: Analyst/Evaluator:Social workers with a broad knowledge base of how varioussystems function can analyze or evaluate how well programs
and systems work. They can also evaluate the effectiveness oftheir own interventions (Zastrov and Kirst-Ashman, 1997).Broker: Broker:A broker helps link clients (individuals, groups,organizations, or communities) with community resourcesand services. A broker also helps put "various segments of thecommunity in touch with one another "to enhance theirmutual interests (Barker, 1995, p.43) In micro and mezzosystems, this requires that the worker be familiar withcommunity services, have general knowledge about eligibilityrequirements, and be sensitive to client needs. A broker mayhelp a client obtain emergency food or housing, legal aid, orother needed resources. (Zastrov and Kirst-Ashman, 1997).Facilitator: Facilitator:A facilitator is "one who serves as a leader for some groupexperience" (Barker, 1995, p.129). The group may be afamily therapy group, a tsak group, a sensitivity group, aneducational group, a self-help group, or a group with someother focus. The facilitator role may also apply to macropractice. In this context, a facilitator assumes "theresponsibility to expedite the change effort by bringingtogether people and lines of communication, channeling theiractivities and resources, and providing them with access toexpertise" (p. 129).Negotiator: Negotiator:A negotiator represents an organization, a group, or anindividual that is trying to gain something from another groupor system. Somewhat like mediation, negotiation involvesfinding a middle ground that all sides can lived with andachieving consensus whenever possilbe. However, unlikemediators, who play a neutral role, negotiators clearly allythemselves with one of the sides involved.(Zastrov and Kirst-Ashman, 1997).Advocate: Advocate:Advocacy involves "the act of directly representing a courseof action on behalf on one or more individuals, groups, orcommunities, with the goal of securing ore retaining socialjustice (Mickelson, 1995, p.95) The advocate role involvesstepping forward and speaking on the behalf of the clientsystem. The advocate role is one of the most important roles ageneralist social worker can assume, despite its potentialdifficulties (Zastrov and Kirst-Ashman, 1997).