Agile team motivators in a
non-Agile organization
Reality or myth?
Agile Goa 2013
Manjunath MV
2 /
GE Presenter and Event /
9/23/2013
• Currently: Agile Coach @ GE Healthcare, India
• 17+ years in the IT industry; 5+ ...
3 /
GE Presenter and Event /
9/23/2013
First, food for thought!
What are the likely contributors for this situation?
Your ...
4 /
GE Presenter and Event /
9/23/2013
• Individual heroism
• Dependencies on several external teams whose availability is...
5 /
GE Presenter and Event /
9/23/2013
Our focus today: motivation factors
Key factors:
• Motivated team
• Collaborative e...
6 /
GE Presenter and Event /
9/23/2013
Dan Pink’s Drive – my key takeaways
Surprising Truth about Motivation:
Carrots and ...
7 /
GE Presenter and Event /
9/23/2013
Dan Pink’s Drive – my key takeaways
Surprising Truth about Motivation:
Carrots and ...
8 /
GE Presenter and Event /
9/23/2013
Our experience summary - purpose
Shared vision
• Quarterly releases – what matters ...
9 /
GE Presenter and Event /
9/23/2013
Cross-functional team
• Core + dependent roles
• No longer separate teams of Produc...
10 /
GE Presenter and Event /
9/23/2013
Our experience summary: mastery
What worked/is working?
• Crawl - walk – run, incr...
11 /
GE Presenter and Event /
9/23/2013
Our experience summary: business
results
Enabling business… with Agility
12 /
GE Presenter and Event /
9/23/2013
What next?
Autonomy/Mastery:
• Agile Champions Team Award:
 Each team picks their...
Motivators for an Agile team in a non-Agile organization
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Motivators for an Agile team in a non-Agile organization

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Motivators for an Agile team in a non-Agile organization

  1. 1. Agile team motivators in a non-Agile organization Reality or myth? Agile Goa 2013 Manjunath MV
  2. 2. 2 / GE Presenter and Event / 9/23/2013 • Currently: Agile Coach @ GE Healthcare, India • 17+ years in the IT industry; 5+ years in the Agile world • Previous employment included: ThoughtWorks, India • Email: manjunath.mv@ge.com Cell: +91-90083-07313 • My favorite books:  Bhagavad-Gita  The Alchemist – Paulo Coehlo  The Lean Startup – Eric Ries  Coaching Agile Teams – Lyssa Adkins • My favorite quote: “Think BIG. There are unseen forces ready to support your dreams..” About me
  3. 3. 3 / GE Presenter and Event / 9/23/2013 First, food for thought! What are the likely contributors for this situation? Your customer and you wanted to feel like this: You and your customer ended up like this: During and upon completion of your project: instead… Entire world is ours!
  4. 4. 4 / GE Presenter and Event / 9/23/2013 • Individual heroism • Dependencies on several external teams whose availability is a premium • Misalignment in goals of different stages of the processing pipe – teams/org vs. Customer • Long (and/or phased) release cycles – typically 12-18 months SDLC • Collaboration with transparency bottlenecks – many handshake points • Agile practices in ‘Silos’ • Few pilot teams with inadequate experience • Force fit into existing processes Possible contributors Can Agile be a silver bullet here? What helps in delivering the ‘right solution’ to the customer?
  5. 5. 5 / GE Presenter and Event / 9/23/2013 Our focus today: motivation factors Key factors: • Motivated team • Collaborative environment promoting transparency and continuous, validated learning Delivering the solution Popular choices in the market today: • Agile – Scrum, XP, Hacking,… • The Lean Startup • What else have you heard/seen? Based on: 1. Drive – excellent book by Dan Pink 2. Results of our experiments with our teams
  6. 6. 6 / GE Presenter and Event / 9/23/2013 Dan Pink’s Drive – my key takeaways Surprising Truth about Motivation: Carrots and Sticks are counter-productive for any job that requires conceptual, creative thinking:  Is there any such job in the Agile world ? Exercise: Break into smaller groups, discuss and identify 3 motivation factors. Two studies funded by the Federal Reserve Bank and done by economists at MIT / University of Chicago / Carnegie Mellon university: 1. MIT students 2. Madurai India
  7. 7. 7 / GE Presenter and Event / 9/23/2013 Dan Pink’s Drive – my key takeaways Surprising Truth about Motivation: Carrots and Sticks are counter-productive for any job that requires conceptual, creative thinking:  Is there any such job in the Agile world ? Key drivers for motivating people:  Purpose (Transcendental)  Autonomy (Desire to be self-directed)  Mastery (Get better at stuff)
  8. 8. 8 / GE Presenter and Event / 9/23/2013 Our experience summary - purpose Shared vision • Quarterly releases – what matters to the business? • Team Core Values (Game) - what matters to YOU? :  Maximize customer satisfaction  Keep it simple  Teamwork  Commitment Consistent messages from the Leadership • Why Agile? (business view) • What do you need to be Agile? (leadership commitment) • Pioneering journey in our world (of packaged applications & GE businesses)! • Different leaders, different occasions  Team meetings / All Hands  Roundtables  Recognition events, etc More about the Values Game:
  9. 9. 9 / GE Presenter and Event / 9/23/2013 Cross-functional team • Core + dependent roles • No longer separate teams of Producers & Reviewers/Approvers • Empowered team for quicker decisions and faster delivery of a shared goal Continuous Improvements • Both “just do its” and “big rocks”  Agile retrospectives  Lean workouts “just do its”  Eliminate duplicate test cycles/environments  Embed CM engrs into the scrum team  VM-Tester pairing for reviews “big rocks”  Reduce IQ time to two days from eight days  Documentation simplification  Enterprise grooming Our experience summary – autonomy
  10. 10. 10 / GE Presenter and Event / 9/23/2013 Our experience summary: mastery What worked/is working? • Crawl - walk – run, incrementally! [Shu-Ha-Ri model of Martial Arts] • Opportunity to experiment with different roles • Recognitions and timely celebrations  TEAM rewards/recognition  Dinner/lunch after key milestones  Cake/snacks before new release
  11. 11. 11 / GE Presenter and Event / 9/23/2013 Our experience summary: business results Enabling business… with Agility
  12. 12. 12 / GE Presenter and Event / 9/23/2013 What next? Autonomy/Mastery: • Agile Champions Team Award:  Each team picks their three improvement areas over next three months  The team sets their target bar  Demonstrate results after three months to rest of the organization  In addition to formal recognition, share knowledge and help other teams too!  Of course, all teams start on their next set of 3 improvements in the coming quarter Purpose: • At work for a healthier world  Build better products, faster (The Lean Startup) Mastery: • Scrum Champion Individual Award:  Nominated by peers based on prior sprints  One nomination per team  Exemplary incremental improvements, challenged status quo and/or introduced new processes that improved the productivity or quality
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