Social Informatics Lecture 3 ICT and psychosocial communication (e g distributed communication ) (chapt 7) ICT and stress and health issues (chapt 8) From theory to actions : How to achieve the good ICT society – actions on various levels of analysis (chapt 9)

ICT and psychosocial communication (e g distributed communication ) (chapt 7)

ICT and stress and health issues (chapt 8)

From theory to actions : How to achieve the good ICT society – actions on various levels of analysis (chapt 9)

Human Communication - Functions Knowledge Social Control Expressive Democratic Psychosocial communication becomes a key issue in N etwork Organization s Communication is both deepened and broadened

Knowledge

Social

Control

Expressive

Democratic

Psychosocial communication becomes a key issue in N etwork Organization s

Communication is both deepened and broadened

Main Hypotheses on Communication in the IT Society from mid 1980’s are 2000´s confirmed Our perception - less time and closer in space Structure, quantity and quality of contacts change Electronic subcultures appear New dimensions of quality Strengthening of traditional family life - few narrow contacts - increase of remote contacts Identity and self perception change - electronic loneliness - avatars Subdivision in work – leisure loses relevance Gender structure – new patterns

Our perception - less time and closer in space

Structure, quantity and quality of contacts change

Electronic subcultures appear

New dimensions of quality

Strengthening of traditional family life

- few narrow contacts

- increase of remote contacts

Identity and self perception change

- electronic loneliness

- avatars

Subdivision in work – leisure loses relevance

Gender structure – new patterns

The Communication Circle (Bradley 1977,1993, 2006)

Mobile Connection Safety and Security Contribution to security The Mobile telephone in extraordinary situations Diminution of safety Coordination of Everyday Life Social coordination Mechanical timekeeping and social coordination Micro coordination Time base vs. Mobile-based coordination New Life style – teenagers The role of ICT for promoting social capital or individualism? Source: Ling 2004

Safety and Security

Contribution to security

The Mobile telephone in extraordinary situations

Diminution of safety

Coordination of Everyday Life

Social coordination

Mechanical timekeeping and social coordination

Micro coordination

Time base vs. Mobile-based coordination

New Life style – teenagers

The role of ICT for promoting social capital or individualism?

Stress – with ICT our Pace is accelerating Overstimulation Balance Understimulation - Too much - Too little Amount of work Communication Information Responsibility Security Demands for training / learning Influence and power Flexibility / change Dependency Mobility Availability

Stress in the Internet World Information overload Contact overload Requirements on availability No organizational “filters” Hard to separate essentials from noise Increased level of expectations Perception of less time and closer in space

Information overload

Contact overload

Requirements on availability

No organizational “filters”

Hard to separate essentials from noise

Increased level of expectations

Perception of less time and closer in space

From Theory to Action – How to achieve the Good ICT society?

Actions toward the Good ICT Society Actions towards the Good ICT Society (chapter 9)

Focus on some major Psychosocial Processes as Policy Statements (Bradley 2001) Integration or Isolation Autonomy or Control Overstimulation or Understimulation Synergy or Separation of Selves Humanisation or Dehumanisation E-cooperation (peace) or E-conflicts (wars) Sustainability – humane and environmental

Integration or Isolation

Autonomy or Control

Overstimulation or Understimulation

Synergy or Separation of Selves

Humanisation or Dehumanisation

E-cooperation (peace) or E-conflicts (wars)

Sustainability – humane and environmental

e-Society - Visions (WITFOR 2003) Bridging the digital divide Ensuring the freedom of expression Reducing poverty Facilitating social integration Respecting diversity Combine ”public domains” and IPR Fighting illiteracy Encouraging e-governance and e-democracy Improving quality of life Protecting local and global environment for future generations

Bridging the digital divide

Ensuring the freedom of expression

Reducing poverty

Facilitating social integration

Respecting diversity

Combine ”public domains” and IPR

Fighting illiteracy

Encouraging e-governance and e-democracy

Improving quality of life

Protecting local and global environment for future generations